T10__TSA_-Houston_TX_IAH_&_Hobby_Airport_Solicitation_Custodial_Services(F2).pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

47PH0217N0001

a. NAME b. TELEPHONE NUMBER (No collect calls)

Timothy Gilbert 817-850-8122

03/27/2018

8. OFFER DUE DATE/

LOCAL TIME

04/27/2018

4:00 CST

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

GSA PBS 7PQ

ACQUISITION MANAGEMENT DIVISION

819 TAYLOR ST RM.12B01

FORT WORTH TX 76102

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

SMALL BUSINESS PROGRAM

EDWOSB

8 (A)

NAICS:

561720

SIZE STANDARD:

$18 Million

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

17a. CONTRACTOR/

OFFEROR

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

OFFER BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

SEE SCHEDULE RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

PROVIDE CUSTODIAL SERVICES IN SUPPORT OF

DHS/TSA AT HOUSTON GEORGE BUSH & HOBBY

AIRPORT, HOUSTON TEXAS

0001 Quote monthly fee (to be retained) to provide Custodial 12 MO Services as described herein.

BASE – 7/01/2018 TO 6/30/2019

0002 Quote monthly fee (to be retained) to provide Custodial 12 MO Services as described herein

OPTION I – 7/01/2019 TO 6/30/2020

0003 Quote monthly fee (to be retained) to provide Custodial 12 MO Services as described herein

OPTION II - 7/01/2020 TO 6/30/2021

0004 Quote monthly fee (to be retained) to provide Custodial 12 MO Services as described herein

OPTION III – 7/01/2021 TO 6/30/2022

0005 Quote monthly fee (to be retained) to provide Custodial 12 MO Services as described herein

OPTION IV – 7/01/2022 TO 6/30/2023

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL FINAL

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SOLICITATION NUMBER: 47PH0217N0001

SERVICE: JANITORIAL SERVICES

Custodial and Related Services

LOCATION(S): GEORGE BUSH INTERCONTINENTAL AIRPORT, HOUSTON TX

HOBBY AIRPORT, HOUSTON TX

PERIOD OF PERFORMANCE: 7/01/2018 – 6/30/2019 Plus Four 1-Yr Options

SOLICITATION ISSUE DATE: 3/27/2018

OFFER RECEIPT DATE:/TIME: 4/27/2018

A.1 STANDARD FORMS: ITEMS OF IMPORTANCE FOR PROPOSAL SUBMISSION

552.217‐71 Notice Regarding Options (NOV 1992)

The General Services Administration (GSA) has included an option to extend the term of this contract and an option to extend services in order to demonstrate the value it places on quality performance by providing a mechanism for continuing a contractual relationship with a successful Offeror that performs at a level which meets or exceeds GSA’s quality performance expectations as communicated to the Contractor, in writing, by the Contracting Officer or designated representative. When deciding whether to exercise the option, the Contracting Officer will consider the quality of the Contractor’s past performance under this contract in accordance with 48 CFR 517.207.

This solicitation has been set-aside for Service Disabled Veteran-Owned Business (SDVOSB) Set-Aside in accordance with FAR52.219-27.

The North American Industry Classification System (NAICS) is 561720. The small business size standard is $18 Million in average annual revenues.

A.1.1. Background and Proposal Due Date

SOLICITATION NUMBER: 47PH0217N0001

SERVICE: Custodial Services

LOCATION(S): GEORGE BUSH INTERCONTINENTAL AIRPORT, HOUSTON TX.

WILLIAM P. HOBBY AIRPORT, HOUSTON TX.

ANTICIPATED PERIOD OF PERFORMANCE: 7/01/2018 – 6/30/2019, with four (4) one-year Follow-On Year (FOY) periods.

SOLICITATION ISSUE DATE: 3/27/2018

PROPOSAL SHALL BE RECEIVED NO LATER THAN: 3/27/2018 at 4:00 p.m. CDT PROPOSAL ACCEPTANCE: The Offeror must sign and date (Block 30 of the SF 1449) to constitute your acceptance of the terms and conditions of the solicitation.

CONTRACTING OFFICER POINT OF CONTACT:

David Bustamante

GSA, PBS, 7PQB

Fort Worth, TX 76102 Phone: (817) 271-0372 E-mail: david.bustamante@gsa.gov

A.1.2 North American Industry Classification System (NAICS) The North American Industry Classification System (NAICS) is 561720 (Janitorial Services).

Current contract Information:

A.2 Current Contractor and Price Current Contract and Incumbent:

George Bush and Houston Hobby Combined: GS‐07 -P‐17‐JU‐C‐7009 Incumbent: Lockett Enterprises, LLC.

Monthly Price for Recurring Janitorial Services: $16,578.05 mailto:david.bustamante@gsa.gov

B.1 PRICING OF SERVICES:

The Standard Form 1449 must be completed by the contractor and submitted to the contracting Officer (CO) as part of the Price Proposal. The Contracting Officer will fill-in Section B.1.1 at time of award for base and Follow-On Year periods.

NOTE: For purposes of determining total price evaluation, the price for an extension of services authorized by FAR 52.217-8 will be evaluated as part of the Follow-On Year IV price; however, if the option to extend services is exercised pursuant to FAR 52.217-8, the rates will be the same as the immediate preceding contract period (i.e. after the initial contract period, Follow-On I, II, III, or Follow-On IV). The price may be adjusted only as a result of revisions to the prevailing labor rates provided by the secretary of labor. A price adjustment for supplies, materials, equipment and labor other than prevailing labor rates revisions will not be considered.

B.1.1. Base Period: 7/01/2018 – 6/30/2019

Facility Monthly Custodial Maintenance

Total Yearly Maintenance

George Bush Intercontinental Airport, 2800 North Terminal Road, Houston TX. 77032 15,321 Cleanable Sq. Ft.

William P. Hobby Airport, 7800 Airport Boulevard, Houston TX. 4,046 Cleanable Sq. Ft.

Option I: 7/01/2019 – 6/30/2020

Maintenance Increase

Percentage Total Yearly Maintenance

George Bush Intercontinental Airport, 2800 North Terminal

Option II: 7/01/2020 – 6/30/2021

Maintenance Increase

Percentage Total Yearly Maintenance

George Bush Intercontinental Airport, 2800 North Terminal

SECTION B. SERVICES, ORDERING AND PRICES

7800 Airport Boulevard, Option III: 7/01/2021 – 6/30/2022

Maintenance Increase

Percentage Total Yearly Maintenance

George Bush Intercontinental Airport, 2800 North Terminal

Option IV: 7/01//2022 – 6/30/2023

Maintenance Increase

Percentage Total Yearly Maintenance

George Bush Intercontinental Airport, 2800 North Terminal

Grand Total of all options, if exercised:

Maintenance Total Yearly Maintenance

George Bush Intercontinental Airport, 2800 North Terminal

William P. Hobby Airport, 7800 Airport Boulevard, Houston TX.

4,046 Cleanable Sq. Ft.

B.2. Wage Adjustments Wage adjustments will be considered at the beginning of each renewal option period, if exercised, in accordance with FAR 52.222‐43 Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multi‐year and Option Year). The prices and rates specified in Sections B may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. A price adjustment other than prevailing labor rate revisions shall not be considered.

B.3. Option to Extend Service Pursuant to FAR 52.217‐8, if the option to extend services is exercised, the prices and rates in Sections B will be the same as the immediately preceding contract period (i.e. after the initial contract period, Option I, Option II, Option III, Option IV, as applicable).

C.1 Definitions

C.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 RESERVED

C.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Material Safety Data Sheets (MSDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 RESERVED

C.1.0.4 Cleanable Square Feet This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

C.1.0.5 Contracting Officer (CO) The CO has the authority to enter into, administer, and/or terminate contracts and make related determinations and findings for this contract. The CO without delegation is authorized to take action on behalf of the Government to amend or modify the contract. However, the term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer. “Administrative contracting officer (ACO)” refers to a contracting officer who is administering contracts.

C.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

C.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, grounds-keeping, and maintaining a building or area.

C.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service.

C.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday. Page 10 of 72

C.1.0.11 - RESERVED

C.1.0.12 - RESERVED

C.1.0.13 - RESERVED

C.1.0.14 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

C.1.0.15 Key Sustainable Product (KSP) Standards KSP are those categories of products that the Government’s Contractor uses most frequently in the delivery of custodial and facilities related services. The KSP standards are the minimal attributes that the KSPs shall meet. Use of the KSPs in this contract is mandatory

C.1.0.16 Modification Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.17 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

C.1.0.18 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.19 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations.

The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.1.0.20 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

C.1.0.21 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

C.1.0.22 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

C.1.0.23 - RESERVED

C.1.0.24 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document.

Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.25 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

C.1.1.1 - RESERVED

C.1.1.2 - RESERVED

C.1.1.3 Fair Market Price (FMP) The term is used for the price established by the Commission for providing a service defined by the Government's Statement of Work at a specific location. The Fair Market Price (FMP) must be established in reference to actual market prices for the same or similar services. Any new service being added to the Procurement List will have an initial FMP established.

C.1.1.4 - RESERVED

C.1.1.5 - RESERVED

C.1.1.8 - RESERVED

C.2 Objectives and Scope This contract is for custodial and related services with a Performance-Based Statement of Work (PBSOW) for Janitorial and related services, as a performance-based contract, the requirements are stated in terms of desired results with associated quality standards.

Scope of Work

Custodial Requirements for the TSA Lease at George Bush Intercontinental Airport (TX2597ZZ/LTX15513) & Hobby Airport (TX2510ZZ/LTX15237

Houston, Texas

The contractor shall provide all management, supervision, labor, supplies, materials, equipment, and tools necessary to provide all the maintenance and custodial services as described herein.

This contract will provide custodial services for approximately 20,021of rentable square feet (19,367 Cleanable Sq.

Ft.) of space at TSA George Bush Intercontinental Airport (15,321 Cleanable Sq. Ft.) and Hobby Airport (4,700 Sq. Ft.

Cleanable Sq. Ft = 4,313), Houston TX.

The contractor shall provide the Contracting Officer Representative (COR) with a detailed written schedule of all periodic services and maintenance to be performed other than daily, weekly or monthly.

George Bush Intercontinental Airport (IAH) - Space Location & Square Footage: 15,321 Cleanable SF

Location

Rentable Square Footage Terminal A North Concourse Passenger Level 2077 Office & 400 Break Room Terminal A South Concourse Passenger Level 405 Break Room Terminal A Mezzanine Level 1518 Terminal B Baggage Level 846 Terminal B Ticketing Level 599 Terminal B Mezzanine Level 2930 Office & 506 Break room Terminal C/E Ticketing Level East 884 Office & 692 break Room Terminal C Ticketing Level 416 Office & 210 Break Room Terminal C Link Level 1008 Terminal D Level 1 325 Office & 141 Break Room Terminal D Level 3 773 Terminal FIS Level 2 426 Office & 892 Break Room

George Bush Intercontinental Custodial Requirements

Cleaning services will be performed at IAH Airport 24 hours a day, 7 days a week (Monday through Sunday) to include Federal Holidays, i.e., New Year's Day, Martin Luther King's Birthday, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving, Christmas and any other day specifically declared a national holiday by the President of the United States, unless a change is requested and specifically authorized by the client.

Custodial cleaning requirements for George Bush Intercontinental Airport shall include all areas outlined in the location table above. Frequency for breakrooms shall be a thorough cleaning 3 times a day. Scheduled times for servicing breakrooms are:

- Between 6-9AM

- Between Noon-3PM

- Between 6-11PM

George Bush Intercontinental Airport Periodic Services Required

- Shampooing/Steam carpet in all carpeted areas and stripping and waxing of all tile floors once a quarter

(every 90 days).

- Wipe down/clean venetian blinds on interior windows every 6 months.

- Dust venetian blinds, vertical walls up to 70” from the floor, light fixtures, ceiling fans, and HVAC supply and return vents every 6 months.

- Wash interior windows annually

- Clean all spaces thoroughly twice a day 4-11AM and 3-8PM (Except breakrooms frequency and schedules shown above).

NOTE: Trash shall not be overflowing above trash receptacles at any time in all spaces. TSA requires that all deep cleaning, such as stripping, waxing, buffing and carpet shampooing/Steaming should be performed between 9 PM and 3 AM.

Cleaning Services in Terminal A North Training area (near Coordination Center and break room) – contractor shall follow general cleaning requirements 7 days a week and 365 days a year along with the schedule for periodic cleaning requirements. However, contractor shall follow the break room trash disposal/removal schedule shown above for this space, ensuring that a minimum of three (3) trash receptacles are provided to meet this cleaning requirement.

Doors, baseboards, and walls, shall be protected from and kept free of marks caused by cleaning equipment or supplies; and these surfaces shall be cleaned free of dirt, stains, debris, and marks every 6 months.

NOTE: The contractor shall not be responsible for removing trash (at any time) from vending machine contractors or similar contractors. For example; Contractors that completes tasks (such as loading a vending machine) and leaving their trash as a result.

William P. Hobby Airport - Space Location & Square Footage: 4,046 SF

Location

Rentable Square Footage TSA Main Office – (CCO/SOO/AFSD-S) – 110.42 1828 Main Break Room – RM# 102.50 905 Carpeted Hallway off break room – RM# adjacent to 102.50 100 TSM Office Space - RM# 102.50.4 302 Nursing Mother’s Room – RM# 102.50.1 100 Break Room – East Baggage Screening, RM# 104.28 253 Women’s Rest Room – Bag Screening, RM# 104.25 62 Break Room – Bag Screening, RM# 12505 253 Women’s Rest Room – Bag Screening, RM# 12503 62 Men’s Rest Room – Bag Screening, RM# 12504 61 Office Space Room 105.50.2 120 Office Space Room 104.30 158

Hobby Airport Custodial Requirements

Cleaning services will be performed at Hobby Airport 7 days a week (Monday through Sunday) to include Federal Holidays, i.e., New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, Christmas, and any other day specifically declared a national holiday by the President of the United States, unless a change is requested and specifically authorized by the client.

- Custodial cleaning requirements for Hobby Airport shall include all areas outlined in the location table above.

- Cleaning services will be performed Monday through Sunday, in all spaces 7 days a week, 365 days a year.

- Two thorough cleanings per day between the hours of 8AM to 11AM and 4PM and 6PM.

Please Note: Trash shall not be overflowing above trash receptacles at any time in all spaces.

Hobby Airport Periodic Services Required

• Shampooing/Steam carpet in all carpeted areas and stripping and waxing of all tile floors every 6 months. Wipe down/clean venetian blinds on interior windows every 6 months.

• Dust venetian blinds, vertical walls up to 70” from the floor, light fixtures, ceiling fans, and return vents every 6 months.

• Wash interior windows annually.

Doors, baseboards, and walls, shall be protected from and kept free of marks caused by cleaning equipment or supplies; and these surfaces shall be cleaned free of dirt, stains, debris, and marks every 6 months.

NOTE: TSA requires that all deep cleaning, such as stripping, waxing, buffing, and carpet shampooing be scheduled and performed during slow traffic periods for that particular area.

The contractor is responsible for providing all management, supervision, labor, supplies, materials, tools, and equipment necessary for effective performance of the requirements within this specification.

General Cleaning Quality Requirements: The objective is for the contractor to maintain TSA’s assigned space at the George Bush international Airport (IAH) and Hobby Airport in a manner which presents an overall clean appearance as follows:

• Trash and debris shall be collected and removed Monday through Sunday, including holidays in all areas 24-

7 and at a minimum 3 times a day in break rooms (1. Between 6-9 am, 2. Between Noon – 3 pm, and 3.

Between 6-11 pm) & shall not be overflowing above trash receptacle at any time 24-7.

• Interior waste receptacles shall be kept free of trash buildup, dirt, dust, streaks, drips, or spots, and with no unpleasant odor and washed and/or steam cleaned on an as needed basis.

• Break room tables, chairs, and countertop shall be cleaned and free of food and other buildup including behind and underneath small appliances such as coffee makers, microwaves and toasters.

• Glass shall be kept clean and free of streaks, water marks, smudges, and dust, and shall not be cloudy.

• All Horizontal and vertical surfaces will be kept free of dust, grit, cobwebs, and grime.

• Wood and metal surfaces shall have an even surface luster, with no streaks or smudges.

• Bare Floors shall be free of spills, dirt, dust, debris, and scuff marks, and shall present an even luster or sheen. (Dry strip methods shall not be used.)

• Carpeted Floors shall be kept free of spills, dirt, dust, debris, and trash, and stains.

• Doors, baseboards, and walls, shall be protected from and kept free of marks caused by cleaning equipment or supplies; and these surfaces shall be cleaned free of dirt, stains, debris, and marks every 6 months.

• Thresholds shall be kept free of dirt, grit, oil, grease, gum, spots orspills.

• Break room dispensers shall be maintained with adequate supplies to continually serve their function.

• Kitchen fixtures shall be kept free of grime buildup, rust, encrustation, stains, excess moisture, and mildew.

Periodic Services Required:

• Steam carpet in high traffic areas every 6 months.

• Wipe down/clean venetian blinds on interior windows every 6 months.

• Dust venetian blinds, vertical walls up to 70” from the floor, light fixtures, ceiling fans, and HVAC supply and return vents every 6 months.

• Shampoo all carpet annually.

• Wash interior windows annually.

TSA requires that all deep cleaning, such as stripping, waxing, buffing and carpet shampooing be scheduled and performed during slow traffic periods for that particular area.

Hobby Custodial Requirements Cleaning services will be performed Monday through Friday, between the hours of 8:00AM- 12:00 PM (noon) and on Saturday and Sunday the break roomwill be serviced between the hours of 9:00AM- 11:00 AM.

This location excludes services on Federal Holidays, i.e., New Year's Day, Martin Luther King's Birthday, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving, Christmas and any other day specifically declared a national holiday by the President of the United States, unless a change is requested and specifically authorized by the client.

Note: Both airports have no on-site storage area for the contractor to store any supplies or equipment for example a janitorial storage closet.

Work Excluded: The contractor shall not be responsible for any costs associated with normal building operation and maintenance deemed the responsibility of the City of Houston (Lessor) or any work made necessary by (1) Acts of negligence, misuse, or abuse by persons other than himself, his employees, or his representatives, or (2) Natural or man-made disasters or occurrences beyond the scope of this contract.

Term of Contract:

The period of performance under this contract is 365 days from contract award and includes four (one-year) options.

Personnel:

The contractor and all contract employees required to work at IAH under this contract, must comply with all security requirements set forth by the Department of Homeland Security, Transportation Security Administration.

The contractor shall provide at all times a sufficient number of capable and qualified personnel required to properly, adequately, safely, and economically operate, maintain, and be held accountable for meeting the requirements of this contract.

All matters pertaining to the employment, supervision, compensation, promotion, and discharge of such personnel are the responsibility of the contractor which is in all respect is the said employer of such employees.

The GSA Contracting Officer may require dismissal from work any employee who is deemed incompetent or is identified as a potential threat to the health, safety, security, general well being, or operational mission of the agency and its population. Each employee of the contractor shall be a citizen of the United States or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form 1-51.

Qualifications of Contract Employees: Supervisory Employees:

A supervisor is a person designated in writing by the Contractor who has authority to act for the contractor on a daily basis. The contractor shall designate an alternate supervisor to act in the absence of the designated supervisor. This alternate will have the same responsibilities and authorities.

The Contracting Officer’s Representative (COR) must approve any proposed supervisor and alternate, to include the maintenance staff before the person(s) undertake any duties or responsibilities related to this contract.

Licenses, permits, bonding and/or certification:

The contractor and subcontractors and ALL contractor and subcontractor personnel engaged in the activities specified by this contract shall be required to have certificates of training, licenses, certifications, permits, and bonding as required by the state, county, parish, city, and other local jurisdictions, all entities of the Federal Government and/or as specified in this contract for each activity they will be directly engaged in or supervise.

Uniforms:

All contractor employees, including supervisors, shall present a clean and neat appearance and wear distinctive uniform clothing for ready identification. The contractor shall insure that every employee is in uniform prior to performing work under the terms of this contract.

Custodial Requirements:

Cleaning shall be performed once daily, everyday of the week, Monday – Sunday, including Federal holidays.

Selection of Cleaning Products: The Contractor shall make careful selection of janitorial cleaning products and equipment to: (1) use products that are packaged ecologically; (2) use products and equipment considered environmentally beneficial and/or recycled products that are phosphate-free, non-corrosive, non-flammable, and fully biodegradable; and (3) minimize the use of harsh chemicals and the release of irritating fumes. Examples of acceptable products may be found at http://pub.fss.gsa.gov/environ/clean-prod-catalog.html.

http://pub.fss.gsa.gov/environ/clean%1eprod%1ecatalog.html

Selection of Paper Products: The Contractor shall select paper and paper products (i.e., paper towels) with recycled content conforming to EPA’s CPG.

Pest Control:

Description of Services: An Integrated pest Management (IPM) program is a process of achieving long-term, environmentally-sound pest suppression through the use of a wide variety of technological and management practices. Control techniques in an IPM program extend beyond the application of pesticides to include structural and procedural modifications that reduce the food, water, harborage, and access used by pests.

The contractor shall accomplish the surveillance, trapping, and pesticide application components of the IPM program. The contractor shall provide detailed, site-specific recommendations for procedural modifications necessary to achieve pest control only in TSA’s assigned space.

Pest Included and Excluded: The contractor shall adequately suppress indoor populations of rats, mice, cockroaches, ants, flies, and any other anthropoid pests not specifically excluded in this exhibit. The contractor is not responsible for pest control in any areas of the airport other than TSA’s assigned space.

Quality Control Program:

The Contractor’s complete system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of the written plan is the responsibility of the Contractor.

The Contractor shall establish and implement a complete Quality Control Program (QCP) to assure the requirements of the Contract are met. The QCP is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. A Quality Control Plan must be developed and submitted for approval to the CO and COR prior to issuance of the Notice to Proceed. Upon approval, the Contractor must implement the QCP.

The QCP is a living document and may be subject to change depending on the needs of the contract.

Revisions to the Plan must be submitted to the CO and COR for approval.

The QCP shall include the following, as a minimum:

- How the contractor will control quality of supplies and services.

- How project management, inspections, plan implementation, process improvement changes, correction of deficiencies, and green cleaning compliance will be accomplished.

- An inspection plan or checklist tailored to the specific building(s) being cleaned under this contract. The inspection plan or checklist shall detail how services at the work site shall be inspected to ensure that the outcome of the work meets all the quality standards set forth in the Contract and shall include, but is not limited to:

- Date of inspection performed

- Location of inspection

- Description of findings

- Description of action(s) taken (if necessary)

- Signature and date of completion

- A training program to ensure that Contractor employees are capable of successfully accomplishing all work task(s) under this contract.

- A plan to ensure continuity of services in the event of separation of employees or employee absence.

- Methods detailing how the Contractor will monitor deficiencies of work output in relation to the performance standards, methods of informing employees of deficiencies in their area(s) of responsibility, and a process to ensure that the deficiencies are corrected and do not reoccur.

- A system detailing how the Contract will respond to service calls in a timely manner.

- Contractor performance will be evaluated on the basis of the performance success or deficiencies, success or failure in meeting other contract requirements, and the Contractor’s record of correcting deficiencies when noted. While corrective actions will be noted, a record of significant performance deficiencies may lead to a performance evaluation that is less than satisfactory even if the Contractor takes corrective action.

On-site Supervisory Personnel:

The onsite supervisor(s) is a person, designated in writing by the Contractor, who has complete authority to act for the Contractor on a day-to-day basis at the work site. The onsite supervisor must have the authority to direct the workforce and the work to be accomplished under this contract on behalf of the Contractor. The onsite supervisor’s physical location must be at the work site. When multiple shifts are required, the Contractor must designate a minimum of one onsite supervisor for each shift. The onsite supervisor must perform routine Quality Control Inspections to identify and correct deficiencies before conditions become unacceptable. This shall be submitted on a daily basis to the designated points-of-contact via email.

QUALITY ASSURANCE PLAN:

A. The procedures established in this plan will ensure that occupant agencies and GSA receive the services specified in this solicitation. In order to have an effective contract administration program, all Government and contract employees involved in contract administration must work as a team. Close coordination and active cooperation on a daily basis between the contractor and those representing the Contracting Officer are necessary to obtain a clean, well-maintained facility which minimizes environmental impact.

B. Unsatisfactory work must be corrected by the contractor as soon as the deficiency is identified.

Unsatisfactory work is undesirable; therefore, if the contractor’s performance remains less than satisfactory and fails to adhere to the contract specifications, the Government will take deductions, have the work performed by other means and charge the contractor (including administrative costs), or terminate the contract.

C. During the life of the contract, the quality and timeliness of the contractor’s performance will be documented by GSA. Excessive complaints or continued non-compliance with contract requirements may result in the Government assessing deductions, contracting for the services by other means and charging the contractor for all costs incurred (including any administrative costs), or in the cancellation of the contract. The COR may use any or all of this information in evaluating the contractor’s performance.

(1) Random inspections may be performed and documented by GSA. Quality of performance will be based on contractor’s conformance with all contract requirements.

(2) GSA may compare the contractor’s quality control inspections against the actual conditions which exist at that point in time.

(3) GSA may use minutes of meetings and customer surveys and records to assess effectiveness of the contractor’s performance.

(4) GSA may use the occupant feedback log (including service call responses) in evaluating the contractor’s performance.

9. RECORDING PRESENCE

A. All contract employees must sign in and out at the beginning and end of their shifts on a log established at both airport/terminals for contract administration purposes.

B. GSA Form 139, Record of Time of Arrival and Departure from Building, shall be used as the sign-in/sign-out log. A copy of this log shall be kept at a location designated by the COR, who shall also furnish blank copies as needed.

C. The Contractor shall forward the 139 log along with any other submittals to the COR.

1. PAYMENT OF POSTAGE AND FEES

All postage and fees related to submitting information, including forms, reports, etc., to the CO or the COR shall be paid by the contractor.

2. MARKING

All information submitted to the CO or the COR shall clearly indicate the contract number of the contract for which the information is being submitted.

D. PACKAGING AND MARKING

E1. CONTRACTOR RESPONSIBILITY: The contractor is responsible for the day-to-day inspection and monitoring of all work performed to insure compliance with the contract requirements. The results of inspections conducted shall be documented in inspection report format for submission to the Government. The contractor shall follow through to assure that all defects or omissions are corrected. All inspection reports to the Government shall be sufficiently detailed as to accurately reflect the as-found conditions.

STANDARDS OF CONDUCT: The Contractor shall be responsible for maintaining satisfactory standards of employee(s) competency conduct appearance and integrity and shall be responsible for taking such disciplinary action with respect to his employees as may be necessary. The Contractor is responsible for ensuring that his employees do not disturb papers on desks, open desk drawers or cabinets, or use Government telephones, except as authorized. Each employee is expected to adhere to standards of behavior that reflect favorably on his/her employer, and the Federal Government. NO Smoking is allowed in the building.

Upon the following conditions, the Contracting Officer or his/her representative may request the Contractor to immediately remove any employee(s) from the work site. When the Government determines such employee to be: incompetent, careless, insubordinate, unsuitable or otherwise objectionable; or whose continued employment the Government deems contrary to the public interest, inconsistent with the best interests of security, or is identified as potential threat to the health, safety, security, general well being or operation mission of the facility and its population.

The Contractor must comply with any removal request. For clarification, a determinationto remove an employee will be made for, but is not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency as set forth below:

1) Failure to receive a suitability determination, temporary clearance, or clearance from GSA or a tenant agency.

2) Violation of Federal, State, or local law.

3) Violation of the Rules and Regulations Governing Public Buildings and Grounds, 41 CFR 101-20.3. This includes the carrying or possession of explosives, or items intended to be used to fabricate an explosive or incendiary device.

4) Neglect of duty, including sleeping while on duty, unreasonable delays, or failure to carry out assigned task, conducting personal affairs during official time, refusing to render assistance, or cooperate in upholding the integrity of the security program at the work site.

5) Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of materials facts by willful omissions from official documents or records.

6) Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words or actions, fighting, or participation in disruptive activities, which interferes with the normal efficient operations of the Government.

7) Theft, vandalism, immoral conduct, or any other criminalactions.

8) Selling, consuming, or being under the influence of intoxicants, drugs, or substances which produce similar effects while in or on Federal-controlled property.

9) Improper use of Government identification.

10) Unauthorized use of communication equipment on Governmentproperty.

11) Violation of security procedures or regulations.

12) Violation of Title 18, U.S.C., Section 930, which prohibits the knowing possessions or the causing to be present of firearms or other dangerous weapons in Federal facilities and Court facilities.

The Contractor is responsible for providing replacement employees in cases where contract employees are removed from working at the work site or on the contract.

E2. THE ROLE OF GOVERNMENT PERSONNEL AND RESPONSIBILITY FOR CONTRACT ADMINISTRATION:

A. Contracting Officer: The CO has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to:

1. Amend, modify, or deviate from the contract terms, conditions, requirements, specifications, details, and/or delivery schedules.

E. INSPECTION AND ACCEPTANCE

2. Terminate the contract for convenience ordefault.

3. Issue final decisions regarding contract questions or matters under dispute.

B. Contractor Officer Representative: A letter designating the Contracting Officer Representative (COR) will be sent with award of contract and that letter will outline the responsibilities of the COR.

E3. OCCUPANT FEEDBACK PROGRAM:

A. The Government will maintain an occupant feedback log to gauge tenant satisfaction.

B. A feedback log will be maintained by the government to document cases of non-performance. This occupant feedback program will be considered in evaluating the Contractor’s performance and in renewing the contract. Excessive complaints may result in the cancellation of this contract.

C. In addition to the occupant feedback log, the Government will, on occasion, survey the tenants to ascertain the satisfaction level of the contractor’s cleaning. The contractor will be given results of all tenants’ surveys to assist in maintaining levels of acceptable service.

D. In the event a tenant requests work not covered by the contract, the contractor shall refer the tenant to the COR.

E. In addition to the above, a Government representative will make a periodic walk through of the building and other areas covered by this contract with the contractor’s representative when possible, to ascertain the level of services being performed. The contractor will be notified of any deficiencies noted.

E4. FAR 52.246-4 INSPECTION OF SERVICES – FIXED PRICE (AUG 1996):

A. Definition: “Services” as used in this clause includes services performed, workmanship, and materials furnished or utilized in the performance of services.

B. The contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the contractor shall be maintained and made available to the Government during the contract performance and for as long afterwards as the contract requires.

C. The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

D. If the Government performs inspections or tests on the premises of the contractor, or a subcontractor, the contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of theseduties.

E. If any of the services do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

F. If the contractor fails to promptly perform the services again, or take the necessary action to ensure future performance in conformity with contract requirements, the Government may (1) by contract or otherwise, perform the services and charge to the contractor any cost incurred by the Government that is directly related to the performance of such services, or (2) terminate the contract for default.

E5. INSPECTION REQUIREMENTS

(A) Inspection checklist -The contractor shall be responsible for completing a janitorial checklist during each daily shift. The checklist shall be based on the SOW tasks and accepted by the Government. The checklist shall detail each area separately and include the tasks to be completed in that area. The checklist must also include a space for the contractor employee to initial, verifying the tasks have been completed for each area. See example below.

(B) Bi-Weekly Inspections

1. Bi-Weekly inspection (twice weekly) may take place on a designated day at the beginning of each checkpoint shift by the Technical Monitor (to be determined).

2. The basis of the inspection shall be the janitorial checklist referenced in section (A) above.

3. Any service issues easily remedied must be addressed immediately. Any service issues not easily remedied must be addressed within 3 calendar days.

(C) Monthly Inspection

1. Monthly inspections shall take place twice per month, or more asnecessary.

2. Monthly inspections shall be conducted by Terrell Goff, COR Point of Contact, and shall be scheduled at least 48 hours in advance unless in response to an immediate issue oremergency.

E6. ACCEPTANCE CRITERIA

The CO will verify and perform acceptance of all work performed in accordance with the requirements outlined in the Statement of Work (SOW) based on the guidance from the Contracting Officer’s Representative, Terrell Goff.

1. PLACE OF PERFORMANCE:

The services to be provided under this contract shall be accomplished at:

Facility Name: TSA at Houston International Airport Address: 16930 John F Kennedy Blvd City/County/State: Houston, TX 77032-6020 Bldg. No.: LTX15513

Facility Name: TSA at William P. Hobby Airport Address: 7800 Airport Blvd City/County/State: Houston, TX 77061 Bldg. No.: (TX2510ZZ/LTX15237)

2. TERM OF CONTRACT:

After award, the successful contractor will be given a written notice to proceed and shall provide contractual services for a 12-month period, subject to the availability of appropriations, commencing on the date specified in the notice to proceed. Work under this contract will commence on or about July 1, 2018. Period of performance will be 365 days from notice to proceed. This contract entails one base year contract and four (one year) options.

3. FAR 52.217-8 OPTION TO EXTEND SERVICES (Option To Extend Services (Nov 1999) :

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 66 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days. (End of clause)

4. FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000):

a) The Government may extend the term of this contract by written notice to the Contractor within _30_ provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least _60_ days [60 days unless a different number of days is inserted] before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

The exercise of options is a Government prerogative, not a contractual right on the part of the Contractor. If the Government exercises option(s) within the prescribed time frames, the Contractor shall be bound to perform these services for the option period(s) or be subject to the default provisions of the contract.

F. DELIVERIES OR PERFORMANCE

G.1. POINTS OF CONTACT FOR CONTRACT ADMINISTRATION

In order to expedite administration of the contract, the Contractor will direct inquiries to the appropriate point of contacts.

(a) Contracting Officer, David Bustamante, david.bustamante@gsa.gov , 817-271-0372

(a) Contract Specialist , Timothy Gilbert, timothy.gilbert@gsa.gov, 817-235-3851

(b) Contracting Officer Representative, Terrell Goff, terrell.goff@gsa.gov , 832-397-8481

G.2. ADMINISTRATIVE FUNCTIONS AND LIMITATIONS

(a) The Contracting Officer will delegate the day-to-day administrative duties under this contract to the Contract

Specialist (if assigned); however, the Contracting Officer has the overall responsibility for the administration of this contract. Only the Contracting Officer can amend, modify, or deviate from the contract terms, conditions, requirements, specifications, and/or delivery schedules; make final decisions on disputed deductions from contract payments for nonperformance or…