47PB0020Q0010 Amendment 0001 Elevator OM Solicitation North.pdf

General Services Administration

Public Buildings Service

Region 1

Elevator Operations and Maintenance Solicitation

North Group

Maine, New Hampshire, and Vermont

SOLICITATION NUMBER: 47PB0020Q0010

EXECUTIVE SUMMARY

In order to maintain its portfolio of properties, GSA has the need to acquire operation and maintenance services, to include preventive maintenance, repairs, testing, and emergency and non-emergency service calls, at federal buildings throughout Region 1 for elevators, escalators wheelchair lifts, and dumbwaiters (henceforth collectively referred to as elevators or the elevator program). To solicit for these services, GSA has broken the elevator program across the region into three separate groupings, each having their own respective solicitation. The North Group consists of all elevators in Maine, Vermont, and New Hampshire. The Boston Group consists of four buildings located in Boston, MA. The South Group consists of Massachusetts (excluding Boston), Rhode

Island, and Connecticut.

Offerors will be allowed to submit proposals for one, two, or all three groups. Offerors will be required to submit separate proposals for each group that they submit for. Based on the factors surrounding each individual Group, e.g., site visits, questions and answers, COVID-19 delays, proposal due dates may not be the same for each Group.

This solicitation, 47PB0020Q0010 is for the North Group, which as stated above consists of the elevators in Maine, Vermont, and New Hampshire. The complete list of equipment can be found under the Performance Work Statement Attachment 1.

The resulting Contract(s) will be an Indefinite Delivery, Indefinite Quantity (IDIQ) type contract that will have firm-fixed price line items under the base contract for the cost of the monthly recurring full maintenance service contract, which includes testing and repairs. Repairs, upgrades, and other services that, based on the performance work statement do not fall under the full maintenance service contract, will be ordered under individual task orders or through modification to the base contract using the established labor rates incorporated into the contract.

Points of Contact

Huy Le Contracting Officer (CO) Acquisition Management Division (1PQB) 10 Causeway St.

Boston, MA 02222 huy.le@gsa.gov

Kristin O’Neil Contract Specialist (CS) Acquisition Management Division (1PQB) 10 Causeway St.

Boston, MA 02222 kristin.oneil@gsa.gov

Contents

SECTION A: SF1449

SECTION B: SF1449 CONTINUATION (Blocks 19 through 24)

SECTION C: PERFORMANCE WORK STATEMENT (PWS)

1. Required by the Contractor

2. Scope of Work

3. Qualifications of Contracts and Employees:

4. Supplies, Materials, and Equipment

5. Inspections and Tests

6. Repairs

7. Service Calls:

8. Preventative Maintenance

SECTION D: ADMINISTRATIVE MATTERS

1. Building Equipment

2. Authorized Representatives

3. Wage Determinations

4. HSPD-12

5. Term of Contract

6. Ordering Instruments

SECTION E: COMMERCIAL CLAUSES

SECTION F: CONTRACT DOCUMENTS, EXHIBITS, and ATTACHMENTS

SECTION F: REQUEST FOR PROPOSAL INSTRUCTIONS, EVALUATION, AND AWARD . 39

Elevator Operation and Maintenance

SECTION A: SF1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

STANDARD FORM 1449 (REV. 2/2012) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

Deliverable

FOB, 10 CAUSEWAY ST., 11TH FLOOR BOSTON, MA 02222-1077

Deliverable

123001

North Group

Deliverable

North Group

FOB, 10 CAUSEWAY ST., 11TH FLOOR BOSTON, MA 02222-1077

Place of Performance: NORTH SERVICE CENTER BRANCH TP O'NEILL

FOB, 10 CAUSEWAY ST., 11TH FLOOR BOSTON, MA 02222-1077

North Group

FOB, 10 CAUSEWAY ST., 11TH FLOOR BOSTON, MA 02222-1077

Place of Performance: NORTH SERVICE CENTER BRANCH TP O'NEILL

North Group

Full Elevator Maintenance Services for all buildings in the

PoP: 01/01/2022 - 12/31/2022

Full Elevator Maintenance Services for all buildings in the

PoP: 01/01/2021 - 12/31/2021

Place of Performance: NORTH SERVICE CENTER BRANCH TP O'NEILL

Full Elevator Maintenance Services for all buildings in the

Place of Performance: NORTH SERVICE CENTER BRANCH TP O'NEILL

Full Elevator Maintenance Services for all buildings in the

NorthGroup

Base Year - Full Maintenance Service Contract - North Group

PoP: 01/01/2023 - 12/31/2023

MO

MO

Contract Type: Firm Fixed Price

Group

Contract Type: Firm Fixed Price

PoP: 01/01/2024 - 12/31/2024

Group

Contract Type: Firm Fixed Price

PSC: Z1AA -- MAINTENANCE OF OFFICE BUILDINGS

Contract Type: Firm Fixed Price

PSC: Z1AA -- MAINTENANCE OF OFFICE BUILDINGS

MO

Option Year 1 - Full Elevator Maintenance Services - MO

Option Year 2 - Full Elevator Maintenance Services -North

MO

Option Year 3 -Full Elevator Maintenance Services - North

PSC: Z1AA -- MAINTENANCE OF OFFICE BUILDINGS

Option Year 4 - Full Elevator Maintenance Services-- North

PSC: Z1AA -- MAINTENANCE OF OFFICE BUILDINGS

Deliverable

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

FOB, 10 CAUSEWAY ST., 11TH FLOOR BOSTON, MA 02222-1077

North Group

Place of Performance: NORTH SERVICE CENTER BRANCH TP O'NEILL

Full Elevator Maintenance Services for all buildings in the

PoP: 01/01/2025 - 12/31/2025

Group

Contract Type: Firm Fixed Price

PSC: Z1AA -- MAINTENANCE OF OFFICE BUILDINGS

Deliverable

SECTION B: SF1449 CONTINUATION (Blocks 19 through 24)

The Offeror’s proposed pricing schedule under the Solicitation Attachment 1 will be incorporated into the contract here.

SECTION C: PERFORMANCE WORK STATEMENT (PWS)

1. Required by the Contractor

A. Minimum Level of Work. The Contractor shall take all steps and measures that a prudent building owner would take to maximize the life expectancy of the elevator plant. The work provided must preserve each elevator in unimpaired condition and above the point where deterioration begins.

B. On-Site Requirement. The Contractor is not required to provide an on-site elevator mechanic for specified duty hours. However, the Contractor shall provide qualified elevator mechanics, work crews, and supervisory personnel in such numbers, places, and times as may be required to fully meet the contract requirements.

C. Working Hours. Work under the resulting contract shall be accomplished during "Normal Working Hours”, 7:00 AM TO 5:00 PM, Monday through Friday, unless otherwise specified or prior arrangements have been approved by the Contracting Officer’s Representative (COR). The Contractor will respond to service calls seven (7) days per week, twenty four (24) hours per day as part of the contract. All separately billable work will fall under PWS paragraph 2.B.5.

D. Federal Holidays: Federal Buildings are closed to the public on the following Federal Holidays or on days observed in lieu thereof: New Year’s Day, Memorial Day, Columbus Day, Martin Luther King Jr. Day, Independence Day, Veterans Day, Presidents Day, Labor Day, Thanksgiving Day, Christmas Day;

and any other day designated by Federal law, Executive Order, or Presidential Proclamation.

E. Subcontracting. Subcontracting is allowed only by permission of the Contracting Officer (CO) or COR on a per-occasion basis.

F. Contractor Conduct. All persons furnished by the Contractor, are the sole responsibility of the Contractor. The Contractor shall be responsible for their compliance with all laws, rules, and regulations, including all building requirements.

G. Regional Account Representative. The Contractor shall assign an individual to work directly with the CO, the COR, and the Government Elevator Inspector. The Government Elevator Inspector or Elevator Inspector under contract with GSA will be responsible for all matters pertaining to the Government’s elevator requirements and will be the point of contact for problems the Government encounters that have not been resolved at the local level.

2. Scope of Work

A. This contract is a full service elevator operations and maintenance service contract. Full service is defined as including all required preventative maintenance, repair and testing of elevators and responding to all service calls made by the Government. All repairs, testing and service calls are included in the monthly price for operations and maintenance services, except as indicated below. Work not included in the monthly price for operations and maintenance services is separately reimbursed via the issuance of a Task Order under this contract.

The Contractor shall provide all management, supervision, labor, materials, supplies, repair parts, tools, and equipment and shall coordinate and ensure the effective and economical operation, maintenance and repair of the facility equipment as specified in this contract.

The Contractor shall provide full elevator maintenance service, in compliance with the ASME Safety Code requirements, manufacturer's recommendations, Elevator Industry Field Employees’ Safety Handbook, National Electrical Code, and all other applicable laws, regulations, rules, ordinances, codes, etc. Full maintenance service is defined as all services, repairs, inspections and testing necessary to maintain all elevators, elevators, associated items, and accessories in a fully operational mode at all times except for pre-scheduled downtime including all labor, parts and materials. In part, this includes maintenance and repair of door seals, light bulbs and lighting fixtures in elevator spaces (cars, hoistways, tops and bottoms of cars, and pits), and maintaining acceptable ride quality which may require periodic evaluation and adjustment of guide rails. Reference is made to Section 8.6 of the Code which establishes requirements that must be adhered to.

The maintenance contractor must provide all tools, equipment, supplies and personnel necessary for safely performing all tests required by the ASME A17.1 Safety Code for Elevators and Escalators and the Authority Having Jurisdiction (AHJ). GSA is the AHJ. This includes inspections and tests required at six (6) month, one (1) year, three (3) year and five (5) year intervals, and any other tests determined as necessary by the CO or designee. All tests required by code will be conducted at no additional cost to the government regardless of when the testing is performed.

Note: The terms CO and COR refer to the GSA Contracting Officer (CO) and Contracting Officer’s Representative (COR). In addition, the COR may have specialists representing him or her in the management of this contract.

B. PERFORMANCE REQUIREMENTS

1) The Contractor shall provide elevator maintenance and repair service in compliance with the latest editions of the American Society of Mechanical Engineers (ASME) A17.1. Elevator maintenance service is defined as all services, repairs and testing necessary to maintain all elevators, associated items, and accessories in a fully operational mode at all times except for pre-scheduled downtime including all labor, parts and materials.

2) All elevator operations, tests, inspections, maintenance, alterations, and repairs performed under this contract shall comply with the latest editions of the American Society of Mechanical Engineers (ASME) publication A17.1. Throughout this specification, these documents will be referred to as “the Code”. The Contractor shall also comply with any other law, ordinance, code, regulation, or rule applicable to the premises. Subject to the capability of the equipment, the Contractor shall ensure that the original operating criterion is maintained at all times for each elevator:

a) The Government will be responsible for the cost of any additional permits, fees, and inspections.

b) Subject to the operational capability of the equipment, the Contractor shall ensure that the original operating criteria are maintained at all times for each elevator.

i. Maximum capacity in pounds.

ii. Rated speed in feet per minute.

iii. Performance time measured brake to brake.

iv. Door operation.

v. Traffic handling capabilities.

vi. Response times.

vii. Ride quality.

c) Acceptable performance will be based on Items (B.2.b)(i) through (vii) above, and a down-time percentage for each elevator of not more than one percent per, and a maximum of the industry standard of one service call per elevator per month, and level or decreasing trend in service calls. An increased frequency in service calls is not considered acceptable performance.

3) In accordance with Section 2.A. above, this is a full service elevator operations and maintenance service contract. The Contractor is responsible for all of the elevator equipment for the applicable Buildings listed in Attachment 1. Excluding the pre-existing deficiencies found in accordance with paragraph 2.B.4., the Contractor shall be responsible for all costs associated with accomplishing repairs and replacements, including labor, equipment, and supplies for all equipment and systems specified or recommended by the system manufacturer.

4) Pre-Existing Deficiencies.

All deficiencies identified on the most recent elevator safety inspection report that were not corrected under the previous contract will be the responsibility of the Government.

The Contractor will not be responsible, under its monthly price for elevator operations and maintenance services, for repairs and replacements, including labor, equipment, and supplies for all equipment listed under the pre-existing deficiencies list. The Contractor will remain responsible however for service calls and preventative maintenance coverage for that equipment, to the extent that it can still be provided with the existence of the deficiency.

5) Costs Not Covered by the Monthly Price for Operations and Maintenance Services - Separately Reimbursable Under the Contract.

The Contractor shall not be required to make renewals or repairs made necessary by reason of negligence or misuse of the equipment by persons other than the Contractor, his/her representatives and employees or by reason of any other cause beyond the control of the Contractor, except ordinary wear and tear. In addition, any upgrades or enhancements to existing equipment made at the request of the Government will be separately reimbursable under this contract. If a part required for a repair that is covered under the monthly price for operations and maintenance services is no longer available or repairable, the contractor shall provide supporting documentation. After mutual agreement, the Government will pay for the negotiated cost of the replacement part and the Contractor will pay for the labor.

In addition, service calls (including emergency service calls) made after building operating hours (see Section 1.C above) shall be separately reimbursable under this contract. Five-year testing that is required to be done after hours does not fall under this category of a “Cost not covered by the Monthly Price for Operations and Maintenance Service.”.

For all service calls, repairs, and any other work necessary to keep the elevator safely operational that is requested by an authorized individual, and not covered by the full maintenance service contract monthly price, the contractor shall not proceed until a form of payment is verified.

Payment shall be made using a Government Purchase Card or through the issuance of a Task Order under this contract.

For separately reimbursable work, the contractor shall only bill labor rates that have been incorporated into the contract under the pricing schedule.

C. Excluded Equipment:

The following elevator components are specifically excluded from this contract:

1. Refinishing or replacing elevator cabs, floor coverings, hoistway enclosures, cab and hoistway door frames and sills.

2. Replacing underground hydraulic piping or cylinders.

3. Main line disconnect switches.

4. Replacement or refinishing of escalator balustrades, trim, moldings, and power lines to escalator(s).

D. Non-Standard Requirements:

The Contractor’s offer must include the following services:

1. Communication - The Contractor will be responsible for the telephone lines and intercom lines in the hoistway and machine room.

2. General and Emergency Lighting - For lighting installed in the machine room;

hoistway; pit; car; car top; and emergency lighting, the Contractor will furnish, install, and maintain all lighting fixture components, including ballasts, bulbs, lamps and tubes.

E. Housekeeping:

1. The Contractor shall maintain all building space assigned to the Contractor, and any Government owned equipment the Contractor is authorized to use, in a neat, clean, orderly, and working condition at all times.

2. The machinery rooms, including floors and the equipment located within the machinery rooms, shall be painted by the Contractor as necessary to maintain the appearance of the room and equipment. When painting, the Contractor must comply with the GSA color-coding system and maintain the identity (identification information) of the equipment.

3. The Contractor shall take all necessary precautions, to safeguard and protect all Government property with which the Contractor comes in contact while performing the contract work.

4. All machine rooms, hoistways, pits, elevator equipment, car and landing sill grooves will be kept free of dust, dirt, grease, oil, and foreign debris.

5. The Contractor shall make Safety Data Sheet (SDS) available to their employees in accordance with 29 CFR 1910.1200. SDS shall also be made available to the CO or their designee on request. The Contractor shall prepare and submit a hazardous materials inventory as an appendix to the building operating plan. The inventory shall itemize all hazardous materials by specific type as sold with individual SDS and include information pertaining to approximate quantities of each type and exact locations where hazardous materials are to be stored on the premises. This shall be updated and resubmitted annually.

6. The Contractor will use reasonable care to minimize the generation of waste, and will properly dispose of all waste it does generate.

7. The Contractor will use reasonable care to minimize the risks its work poses to the environment, the customers, the general public, and the contract employees.

8. GSA and our contractors are required to procure and use products containing recovered materials environmentally preferable, bio-based products or Energy Star/FEMP. These items will be used to the maximum extent feasible unless the item is not available competitively within a reasonable time frame, does not meet appropriate performance standards, or is only available at an unreasonable price.

F. Equipment Changes:

The Contractor shall not change or alter the existing elevator equipment or any electrical circuits, wiring, controls, or sequencing without written authorization from the Contracting Officer. If the Contracting Officer authorizes changes, the Contractor shall make appropriate revisions to all elevator documentation to include control drawings, mechanical drawings, manuals, and specifications. All improvements made by the Contractor during the term of this contract shall become and remain the property of the Government. Exchanging parts between any pieces of equipment for any reason is prohibited under this contract.

G. Quality Control Program:

The Contractor shall establish a complete Quality Control Program (QCP) to ensure the requirements of the Maintenance Control Program (MCP) are met as required by the current version of ASME A17.1, Section 8.6.1.2.1. Within 10 calendar days after the contract start date, the Contractor shall submit a copy of its proposed MCP and QCP to the COR. If the MCP or QCP is unacceptable, the Contractor shall correct the COR’s identified deficiencies and resubmit the QCP to the COR within 10 calendar days.

The program shall include as a minimum, but not be limited to the following:

1. An inspection system covering all the services required under this specification for operation, maintenance, and repair of elevator systems and related equipment.

2. A checklist to be used by the Contractor in inspecting contract performance during inspections. A list of names and qualifications and the extent of their authority of the individuals who will be performing the inspections shall be submitted for CO acceptance.

3. The checklist shall include every area of the operation, maintenance, and repair of the mechanical and electrical systems and equipment as defined in the contract specifications. This shall contain the signatures of both the mechanic and his supervisor.

4. A system for identifying and correcting deficiencies in the quality of services provided by the Contractor before the level of performance becomes unacceptable and the Government inspectors identify deficiencies.

5. A file containing all inspections conducted by the Contractor and the corrective actions taken to correct the deficiencies shall become the property of the federal government. This report shall be given to the CO or the COR each month by the supervisor. The supervisor will meet each month with either the CO or the COR to assure all contract requirements are being met satisfactory.

H. National Computerized Maintenance Management System (NCMMS) Requirements

The contractor shall provide reports for repairs, service calls, and preventative maintenance that will allow for the Government to properly track required data within the NCMMS. Input of data into NCMMS is the Government’s responsibility. All the required information shall be provided to the government’s Contracting Officer Representative in the designated format below within 5 business days of the end of the month in which the repair, service call, or preventive maintenance item was completed. Separate work types shall be provided for Repairs, Service Calls, and Preventative Maintenance. The report file type shall be Microsoft Excel (i.e., “.xls” or “.xlsx”) or a format compatible with Microsoft Excel (e.g., “.csv”), and when viewed will format the data requested below in a format similar to the sample provided in “Attachment 2 – NCMMS Elevator Export Reporting Sample.xlsx”. It is the Contractor’s responsibility to provide the following data points under each scenario:

1. Service Calls:

a. Distinction between “Emergency Service Call (called “Priority 1”)” or “Non-

Emergency Service Call (called “Priority 3”)”

b. A description of the problem.

c. The location of the problem.

d. A description of the action taken to resolve the problem.

e. The time and date corrective action was started and completed.

f. The name and email address of the person who corrected the problem.

g. The name of the individual who placed the service call.

2. Repairs:

a. Specifying which equipment and components were repaired.

3. Preventative Maintenance:

a. A full schedule of planned / preventive maintenance broken out for each maintained asset. The information should include specific tasks required to complete the PM task and support the daily, weekly, Monthly items in addition to the Semi-Annual, Annual, 5-year safety inspections.

b. Example taken from the GSA PM Desk Guide dated December 2018:

Monthly Elevator #1 (below)

i. Machine Room: Dust drive machines, motor generator sets, and control cabinets. Sweep floor, re-lamp inoperative machine room lights and remove trash. Inspect controllers, signal, scheduling and dispatch panels, selectors and selector tapes. Make maintenance adjustments necessary for proper operation.

ii. Pits: Dust ironwork, sweep floor, empty drip pans, re-lamp inoperative lights, remove trash and check for leaks. Check run-by, buffer switch, compensating switch and emergency stop switch. Make maintenance adjustments necessary for proper operation.

iii. Motors; hoist motor, motor generator and regulators: Inspect oil level, oil pick up and belts. Make maintenance adjustments necessary for proper operation. Check for excessive heat, noise and leaks.

Lubricate in accordance with manufacturer's specification. Renew brushes as necessary for proper operation. Keep end bells, commutators and brush riggings clean.

iv. Geared Machines: Inspect worm and gear for bottoming and backlash, thrust end play, bearing wear, oil pick up, oil level and packing.

Check for leaks and empty drip pan. Renew brushes as necessary.

Keep end bells, commutators and brush riggings clean. General Services Administration Preventive Maintenance Guide Effective Date: December 31, 2018 623

v. Brakes: Observe operation of brake. Inspect drum and shoe clearance and adjust as necessary for proper operation. Clean and lubricate pivot points. Where brake shoes are asbestos-containing, check for dust, and practice appropriate cleanup and maintenance precautions.

vi. Car Gate: Clean, lubricate and inspect hangers and all related gate operating mechanisms. Check rollers, up-thrust, interlock, gear box, motor brushes, door control box, cables, safety edge, light rays, gibs, sills, proper operating speed and force close speed. Make maintenance adjustments necessary for proper operation.

vii. Speed Governor: Observe operation, including tension sheave. Check electrical switches for proper operation; check that inspection seals are in place and not broken. Clean and lubricate pivot points.

viii. Lighting: Re-lamp all inoperative lamps located in lamp hatchway, hall landings, position indicators, car stations, dome, and wherever else required. Clean light diffusers and car stations.

ix. Hydraulic Machines: Observe operation of motor and pump, oil lines, tank, controls, plunger and packing. Adjust as necessary for proper operation. Correct excessive creeping. Test manual and emergency control. Clean and lubricate as necessary. Check for and repair leaks on oil lines, tank, and packing. Test manual and emergency control.

Clean and lubricate all equipment as necessary for proper operation.

x. Emergency Items: Check that emergency procedure sign is in place and inspection certificate is current and visible (or filed in buildings manager's office). Check top and side exits and related switches for proper operation. Test alarm bell, emergency stop switch, communications system, fire recall service (key capture, minimum one floor run on Phase II), and any other emergency recall features.

xi. Repair, replace, and adjust parts and equipment as necessary to insure operation in accordance with the manufacturer's specifications.

Document each test performed, including the date and results of each test.

xii. Clean up and remove all debris from work areas

I. Safety Codes:

The contractor shall comply with all applicable safety and occupational health requirements set forth in 29 CFR 1910, OSHA’S General Industry Standard. The contractor shall in writing report any unsafe/hazardous conditions once they become aware of them. The contractor shall report immediately in writing any incidents where Government property is damaged or building occupant injuries have occurred. The contractor shall be responsible for all damages caused by the negligence of their employees.

J. Key Control Plan:

The contractor shall establish a key control plan ensuring that all keys issued to the contractor by the Government are controlled and accounted for, and are not lost, misplaced, or used by unauthorized personnel. No keys issued to the contractor by the Government shall be duplicated.

The contractor shall report in writing loss of any keys within 12 clock hours of occurrence or at the beginning of the next scheduled workday. If a key is lost the lock for that room will be replaced by the Government and the total cost deducted from the contractors monthly payment.

In the event, the contractor loses a master key, all locks and keys for that system will be replaced by the Government, and the total cost shall be borne by the contractor.

K. Adding or Removing Elevator Equipment:

The Government reserves the right to add and remove elevators from this contract at any time.

By signing this contract, the Contractor is agreeing in advance to this Government right. The Government will inform the Contractor as far in advance as possible of any changes to the inventory.

If the Government removes an elevator from service to perform work outside the scope of the contract, the Government will deduct the monthly amount currently being paid to maintain that elevator. When the Government returns the elevator to service, it will resume paying the Contractor.

3. Qualifications of Contracts and Employees:

A. Supervisor.

(1) According to standard industry practice, the Contractor shall employ competent supervisory personnel that are fully conversant in English.

(2) The supervisor(s) shall be available by telephone at all times while contract work is being performed.

B. Elevator Maintenance Mechanic.

(1) The personnel employed by the Contractor shall be capable employees, trained and qualified in elevator maintenance and repair work. Elevator maintenance mechanics performing contract work shall have journeyman status as recognized by the industry and/or the National Association of Elevator Contractors (NAEC) Certified Elevator Technicians (CET).

4. Supplies, Materials, and Equipment

A. Furnished By The Government.

1. When the COR determines it to be available and appropriate, the Government will provide space in the building for the Contractor’s expendable supplies, replacement parts, tools, and equipment.

2. When requested by the Contractor, the Government will provide drawings and specifications (if available) for the elevators. The Contractor will keep these documents at the work site. When the contract expires, these documents must be returned to the GSA official from whom they were obtained.

B. Furnished By The Contractor.

1. The Contractor will provide all labor, supplies, materials, repair or replacement parts, tools, and equipment (including diagnostic tools and equipment) necessary to perform the work specified in this contract efficiently and effectively.

2. The Contractor will provide a stock of expendable supplies and an approved container for storing used wiping towels in each machine room. The Contractor shall determine the appropriate stock levels needed in the building.

3. All parts replaced under the provisions of this contract shall be from the original equipment manufacturer, manufactured to OEM specifications, or shall be replacement parts recommended by the equipment manufacturer. The contractor is not permitted to swap out parts from the various elevators in an attempt to identify or correct a faulty piece.

5. Inspections and Tests

A. Maintenance and Repair Inspections by GSA.

The Government reserves the right to make any test or inspection it deems necessary to make sure that all performance requirements are being maintained.

B. Safety Deficiencies.

If any condition is disclosed which constitutes a safety hazard to either elevator passengers or equipment, that unit shall be removed from service immediately. After corrections have been made and reported to the COR, the subject unit shall be placed back in service.

C. Annual, Semi-Annual Inspections, and Five Year Test.

GSA Scheduling personnel, or other persons employed for that purpose, will schedule with the Contractor (at least 48 hours in advance), and conduct elevator inspections as required in the Code. The Contractor will provide qualified elevator mechanics to accompany the Government inspector during each inspection at no additional cost. Five-year testing that is required to be done after hours shall not be considered a separately billable cost, and will be included in the monthly recurring full maintenance contract cost The Contractor will also supply at no additional cost any needed equipment to assist with the test or inspection.

1. Reports. The Government will furnish a written inspection report to the Contractor who shall correct all listed deficiencies by the date specified in the report. However, any deficiency marked "EMERGENCY" must be corrected in the shortest possible time consistent with the nature of the problem and the best practices of the trade.

2. Corrections. When all listed deficiencies have been corrected, the Contractor will sign and date the inspection report and return it to the Contracting Officer. At its discretion, the Government may then re-inspect the work.

3. The Contractor will perform all elevator tests required by the latest edition of the ASME A17.1 Code. Any damage to the elevator equipment caused by any such test shall be repaired by the Contractor at no additional cost to the Government.

At its discretion, the Government may have representatives present to witness any or all such tests.

4. In addition to the requirements stated in the ASME A17.1 Code for the Five Year test of safeties at rated load and rated speed, the Contractor shall:

a) Check and adjust existing load weighing devices to ensure that they perform their intended function at the correct weight.

b) Make all adjustments required to ensure that the safety devices perform their intended function as designed.

c) File smooth any guide rail damage caused by setting of the safety devices.

D. Firefighter Service Test.

The Contractor shall test the firefighters’ service recall system for each elevator on a monthly basis according to all the requirements of A17.1. The contractor shall provide the test results to the COR on the "Elevator Firefighter Service Recall System Report Form," found in the MCP, 5 days after test completion. All tests shall be performed during other than Contractor work hours at no additional cost to the Government.

Firefighter service testing shall begin within the first month of this contract and continue each month thereafter.

E. Contract Close-out Inspection.

1. Prior to the expiration of the contract, the Contractor and the COR together will inspect all elevators. The COR will prepare an Existing Deficiency Report that lists the deficiencies found. The Contractor will correct all the enumerated deficiencies that fall within the scope of this contract. The Contractor is also responsible for deficiencies that are discovered after the close- out inspection but before the expiration of the contract.

2. The Contractor may dispute the Contracting Officer's decision concerning responsibility for deficiencies and file a claim under the “Disputes Clause” of this contract. However, pending a resolution, the Contractor will perform the work.

3. The Contracting Officer may take deductions from moneys due the Contractor for any deficiency that remains uncorrected when this contract expires. Such deductions will be based upon the cost to the Government of having the deficiencies corrected by other means.

6. Service Calls:

A. "Service Call" is a report of an elevator malfunction made by GSA personnel or designated building occupants and the Contractor's subsequent response to, and correction of, the problem. A service call may be considered an “Emergency Service Call” if there is an entrapment, life safety concerns, situations that may result in elevator and/or building damage, etc.

B. Whenever called by the COR, Authorized Ordering Representative, or his designee (7 days per week, 24 hours per day), the Contractor shall respond to all service calls promptly, providing the COR with an estimated technician arrival time within 30 minutes of request. In no case may the arrival time exceed that listed below and in Exhibit 2. Service calls made after building operating hours (including emergency service calls), shall be separately reimbursable under this contract.

C. Service Call Response Times:

1. Emergency service call on-site response time: one (1) hour or two (2) hours for remote locations.

2. Non-emergency service call response times:

a) Estimate for technician on-site time is provided within 30 minutes of service call.

b) Estimated repair time is provided within three (3) hours of technician arriving on-site.

D. For each service call, the Contractor shall provide to the COR, documentation that contains the following minimum information. This information will be entered into NCMMS database (see also paragraph 2.H. above.).

1. Distinction between “Emergency Service Call (called “Priority 1”)” or “Non- Emergency Service Call (called “Priority 3”)”

2. A description of the problem.

3. The location of the problem.

4. A description of the action taken to resolve the problem.

5. The time and date corrective action was started and completed.

6. The name and email address of the person who corrected the problem.

7. The name of the individual who placed the service call.

7. Repairs

A. The Contractor shall immediately perform all repairs necessary to ensure continuity of operations and return all equipment to service as soon as possible. All repairs shall be completed within 24 hours from the Contractor's receipt of service, NCMMS (Maximo);

or otherwise in writing by the COR. The COR shall be notified immediately in writing if a repair requires the ordering of parts to complete. Repairs requiring ordering and delivery of material shall be completed within 48 hours of receipt of material.

B. The Contractor shall prepare written justification for all repairs expected to exceed the 24-hour limitation. The COR is authorized to waive the 24 hour requirement, and he or she shall notify the Contractor in writing of the new date the repair must be completed.

The COR, at his or her discretion, may initiate deduction proceedings if in his or her opinion, after 24 hours, the repair is not proceeding as agreed to by the Contractor or as directed by the COR.

C. The Contractor shall advise the COR on the progress of all repairs on a daily basis. Work shall not be delayed in order to notify the COR except where guarantees or warranties are involved, in which case, the COR shall be notified prior to repairs being made.

D. The Contracting Officer will, whenever necessary, decide whether a repair is included in the monthly price for operations and maintenance services, or separately reimbursable via task order. The Contractor may dispute the Contracting Officer's decision and file a claim, under the “Disputes Clause” of this contract. However, pending a resolution, the Contractor will perform the work. All repairs with the exception of the exclusions, listed above, will be the sole responsibility of the contractor.

E. The Contractor shall furnish a record of all repairs/inspections made to the elevators, their accessories, or appurtenances to be entered into the NCMMS.

8. Preventative Maintenance

Preventive Maintenance (PM) is defined as regularly scheduled work on the elevator(s) that the Contractor must do to accomplish the following:

A. The Contractor shall use the MCP along with the manufacturer’s recommendation as a minimum requirement to perform scheduled PM. The work shall be performed on the equipment listed in Performance Work Statement Attachment 1.

The Contractor shall develop a PM schedule for all equipment identified in the MCP.

The PM schedule shall be submitted to the COR for approval 10 calendar days after the contract start date.

B. Check Charts: The Contractor shall develop, properly use, and maintain preventive maintenance check charts for each elevator and any other pieces of equipment covered by this specification. ASME A17.1, Section 8.6.5.7 provides requirements for the recording of oil use in hydraulic elevators where part of the hydraulic cylinder or piping is not exposed. The elevator check charts shall be posted and left in the respective elevator machine room. Check charts used for other equipment shall be posted as directed by the COR. Entries on each chart shall be made by Contractor personnel to indicate the completion status of all maintenance items and shall be initialed by the Contractor's supervisor for validation that scheduled maintenance has been completed and inspected by the supervisor on a weekly basis. Contractor provided check charts are subject to COR approval prior to use by the Contractor 10 calendar days after contract start date.

Prior to removing an elevator from service, the elevator mechanic shall coordinate the removal with the GSA representative.

SECTION D: ADMINISTRATIVE MATTERS

Building Equipment

For elevator and building information reference Performance Work Statement Attachment 1.

Authorized Representatives

This Contract is between the United States of America, acting by and through the Administrator of General Services (GSA), and the Contractor. References in this Contract to "the Owner" or "the Government" shall be understood to refer to GSA. The following individual is designated as the Contracting Officer for the Base Contract.

Contracting Officer

Name: Huy Le

Address: 10 Causeway Street, 11th floor, Boston, MA. 02222 Telephone: 617- Email: huy.le@gsa.gov

The Contracting Officer identified above will provide awardee with the Designated GSA ordering officials for this Contract at time of award, and to be revised periodically throught the performance of the contract. This list will be called, “The Authorized Ordering Representatives Schedule”.

Any warranted GSA PBS Region 1 Contracting Officer in the Acquisition Management Division shall be authorized to issue task orders under this IDIQ, up to the limits of their individual authority Wage Determinations

The following Wage Determinations apply to this contract. The wage determination that is current on the day of renewal of each option period will be incorporated into the contract.

Connecticut (Statewide): WDOL 1988-0746 Rev 47 (2/11/2020) Massachusetts (Counties; Barnstable, Bristol) WDOL 1985-1226 Rev 45 (2/11/2020) Massachusetts (Counties; Berkshire, Worcester):WDOL 1986-1115 Rev 47 (2/3/2020) Rhode Island (Statewide): WDOL 1973-1367 Rev 55 (2/12/2020)

Note: At time of award the current WDOL revision will be incorporated into the contract.

HSPD-12

All contractor employees performing under this contract will be required to meet the latest established requirements of Homeland Security Presidential Directive (HSPD-12) for gaining access to a federally controlled facility or access to a Federal Information System. Individual employees will submit security clearance requests in advance of contract performance with all required forms, identification and certification needed to have Security clearances adjudicated by the appropriate office of DHS. Only those employees receiving favorable clearances will be issued the proper access. FAR 52.204-9 will be included in the contract as well as other accompanying provisions and specifications that implement the required provisions of HSPD- 12.

Term of Contract

After award, the successful offeror shall provide elevator maintenance and related services in accordance with the agreed upon line item schedule for a one (1) year period commencing on the day specified in the Notice to Proceed.

52.217-9 Extend the Term of the Contract The Government may extend the term of this contract by written notice to the Contractor within 30 days provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 45 days before the contract expires. The preliminary notice does not commit the Government to an extension. If the Government exercises this option, the extended contract shall be considered to include this option clause.

The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years and six (6) months.

52.217-8 Option to Extend Services

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days of the expiration of the contract term.

Ordering Instruments

Services not covered by the monthly recurring full maintenance contract are discussed under Section 2.B.5 of the PWS. Ordering vehicles may be: issuance of a task order; priced line items under the base contract; Government Purchase Card; or any other medium authorized by the Government. The contractor shall use the established labor rates incorporated at award under Section B: SF1449 Schedule Continuation.

Contractor shall ensure that to the maximum extent practicable, at the point the contractor believes the services are separately billable under Section 2.B.5, that the contractor verifies with the GSA Ordering Representative the ordering instrument that authorizes the work.

Task Order issued shall include, but not be limited to the following information:

Date of order;

Contract and order number;

Appropriation and accounting data;

Description of the services to be performed;

Place of performance;

Period of time in which the services are to be performed;

List of Government-furnished material and the estimated value thereof, if applicable;

Description of Project and/or Building Specific Conditions (if any) Other pertinent information such as drawings, sketches, and scope of work as appropriate; and, Inspection/Acceptance Invoice/Payment Information Signature of warranted ordering official.

Task Order Performance Periods & Options

The time for completion for each Task Order shall be determined under each individual Task Order. Task Orders under this contract may be awarded by the designated, warranted ordering officials at any time within the Contract period. The actual performance of the work may extend beyond the Contract period. Each Task Order shall specify dates for starting work and completing work at the place of performance.

FAR 52.216-18 Orders

Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from December 1st, 2020 through November 30th, 2021.

All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control If mailed, a delivery order or task order is considered “issued” when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

FAR 52.216-19 Order Limitations. (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $1.00, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor- (1)Any order for a single item in excess of $2,000,000.00;

(2)Any order for a combination of items in excess of $3,000,000.00; or (3)A series of orders from the same ordering office within 30 days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c)If this is a requirements…