Attachment 1 - SOW Amendment 1 - LEO Satellite Internet Services.pdf

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Attached to
Satellite Internet Services Federal contract opportunity
Solicitation number
47HAA023Q0165
Issued by
GSA Office of Administrative Services

About this file

This statement of work outlines requirements for a firm fixed price acquisition of low Earth orbit satellite internet services for three General Services Administration field offices. The contract will have a one-year base period and four one-year option periods. The services sought consist of site readiness surveys, equipment bundles including dishes and adapters, and internet access with minimum speeds of 10Mbps download and 5Mbps upload and latency of less than 100ms. The locations are Piegan Port of Entry in Babb, Montana, Alcan Land Port of Entry in Tok, Alaska, and a facility in Laredo, Texas. The contractor must comply with IT security policies and obtain authority to operate the management interface. The contract type is firm fixed price and the period of performance is the base year plus four option years.

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Text version

GENERAL SERVICES ADMINISTRATION

REQUEST FOR QUOTE NUMBER: 47HAA023Q0148

Low Earth Orbit Satellite Internet Services

Office Of The Chief Information Officer 1800 F Street, NW

Washington, DC 20405

Firm Fixed Price

Acquisition Issued By:

General Services Administration

Office of Internal Acquisition (OIA)

Amendment 0001

September 22, 2023

STATEMENT OF WORK

1.1 Task Order Title

Low Earth Orbit Satellite Internet Services for 3 field offices - Base year & 4 option years - DOA + 12-Months

1.2 Task Order Title

GSA's Office of Chief Information Officer (OCIO) has a need to procure high-speed and low-latency broadband internet for the GSA remote field offices (FOs).

1.3 Background

Per GSA directive, GSA FAS's new IT/telecommunications contract is EIS (Enterprise Infrastructure Solutions) with a goal of transitioning all agencies' IT infrastructure, including GSA, by September 2023. The services available under this contract include data, voice, cloud, wireless, cable, wiring and other. GSA's goal is to transition well before the September 2023 deadline to save costs and improve service.

Based on the regional priority, the goal is to provide equal or better service at all of our locations, with an added emphasis of getting all sites to 10 mbps or better bandwidth speeds (up & down). The site below is on the circuit upgrade list.

1. Piegan POE Babb MT U.S. Customs and Border Protection - Piegan Port of Entry

2. ALCAN Land Port of Entry Station Bldg. CBP

3. 43400 Mines Rd 107A, Laredo, TX 78045

1.4 Goals and Objectives

US Government General Service Administration (GSA) has a need to procure the Satellite solution with the high-speed and low-latency broadband internet for the sites below.

1. PIEGAN POE - MAIN PORT BLDG 5023 US Highway 89 W BABB, MT 59411

2. TOC-1221.8 ALCAN LAND PORT OF ENTRY STATION BUILDING MILEPOST 1221.8 ALASKA HWY AK

99780-9800

3. 07P-Laredo-101 43400 Mines Rd 107A Laredo, TX 78045

Additional information: USBS COLOMBIA LAREDO ADMINISTRATION BUILDING TX-255 (MINES

ROAD) LAREDO TX./ INTERSECTION FM1472

Note: Please use Appendix A – Service Bill of Material (sBOM) as a template for the proposed quote with Satellite Internet services for three GSA field offices - Period of one (1) base year and four (4) option years - DOA + 12 Months .

Period of Performance: Start date of award - 12 months - 12 month Base + 4 12 month Options

CLINS Description Quantity Unit of Issue

Base Period - Date of award - 12 months Location: 5023 US Highway 89 W, BABB, MT 59411 0001 Site Readiness Survey, BABB, MT 1 Ea.

0002 Satellite Equipment Bundle (Dish, Mount, Cable, Routing Kit, Ethernet

Adapter) 1 Ea.

0003 Satellite Internet Service IAW SOW.

BABB, MT 12 Mo.

Location: Milepost 1221.8 Alaska Hwy, Tok, AK 99780 0004 Site Readiness Survey, Tok, AK 1 Ea.

0005 Satellite Equipment Bundle (Dish, Mount, Cable, Routing Kit, Ethernet

Adapter) 1 Ea.

0006 Satellite Internet Service IAW SOW.

Tok, AK 12 Mo.

Location: 43400 Mines Rd 107A, Laredo, TX 78045 0007 Site Readiness Survey, Loredo, TX 1 Ea.

0008 Satellite Equipment Bundle (Dish, Mount, Cable, Routing Kit, Ethernet

Adapter) 1 Ea.

0009 Satellite Internet Service IAW SOW. Loredo, TX 12 Mo.

Option Period 1 - 12 months Location: 5023 US Highway 89 W, BABB, MT 59411 1001 Satellite Internet Service IAW SOW.

BABB, MT 12 Mo.

Location: Milepost 1221.8 Alaska Hwy, Tok, AK 99780 1002 Satellite Internet Service IAW SOW.

Tok, AK 12 Mo.

Location: 43400 Mines Rd 107A, Laredo, TX 78045 1003 Satellite Internet Service IAW SOW. Loredo, TX 12 Mo.

Option Period 2 - 12 months Location: 5023 US Highway 89 W, BABB, MT 59411 2001 Satellite Internet Service IAW SOW.

BABB, MT 12 Mo.

Location: Milepost 1221.8 Alaska Hwy, Tok, AK 99780 2002 Satellite Internet Service IAW SOW.

Tok, AK 12 Mo.

Location: 43400 Mines Rd 107A, Laredo, TX 78045 2003 Satellite Internet Service IAW SOW. Loredo, TX 12 Mo.

Option Period 3 - 12 months Location: 5023 US Highway 89 W, BABB, MT 59411 3001 Satellite Internet Service IAW SOW.

BABB, MT 12 Mo.

Location: Milepost 1221.8 Alaska Hwy, Tok, AK 99780 3002 Satellite Internet Service IAW SOW.

Tok, AK 12 Mo.

Location: 43400 Mines Rd 107A, Laredo, TX 78045 3003 Satellite Internet Service IAW SOW. Loredo, TX 12 Mo.

Option Period 4 - 12 months Location: 5023 US Highway 89 W, BABB, MT 59411 4001 Satellite Internet Service IAW SOW.

BABB, MT 12 Mo.

Location: Milepost 1221.8 Alaska Hwy, Tok, AK 99780 4002 Satellite Internet Service IAW SOW.

Tok, AK 12 Mo.

Location: 43400 Mines Rd 107A, Laredo, TX 78045 4003 Satellite Internet Service IAW SOW. Loredo, TX 12 Mo.

In addition, please provide a quote with a base year and 4 Option Years with the MRC and NRC for each site with the technical requirements below.

1. Minimum of 10 Mbps download and 5 Mbps Upload.

2. No more than 100 milliseconds on latency

3. Ability to route IPv4 and IPv6 data traffic.

4. Network jitter - less than 30 ms

5. Packet loss - less than 5%

6. Publicly routable IPv4 & IPv6 address

7. Dedicated priority support

8. Enterprise dashboard for remote monitoring & network management Locations:

● Piegan POE Babb MT U.S. Customs and Border Protection - Piegan Port of Entry

● ALCAN Land Port of Entry Station Bldg. CBP

● 43400 Mines Rd 107A, Laredo, TX 78045

This will ensure interoperability with the existing network, and provide efficiencies in installation, operation and ongoing maintenance.

1.5 Scope

The services sought consist of the installation services and technical requirements as below for each site.

These site services including the circuit installation to a Demarc location are required by 45 Days after contract award; however, the network connections may be completed after this date. The scope of this SOW includes all services and supplies necessary to perform the objectives to include engineering and other technical services and the procurement of all necessary equipment and components.

1. Site Readiness Survey including the circuit installation to a Demarc location with NRC

2. Equipment Bundle (Dish, Mount, Cable, Routing Kit, Ethernet Adapter) with NRC

3. Internet Service with MRC

DEFINITIONS AND NOTES:

NRC - Non-Recurring Charges.

MRC - Monthly Recurring Charges.

Technical requirements:

1. Minimum of 10 Mbps download and 5 Mbps Upload.

2. No more than 100 milliseconds on latency

3. Ability to route IPv4 and IPv6 data traffic.

4. Network jitter - less than 30 ms

5. Packet loss - less than 5%

6. Publicly routable IPv4 &IPv6 address

7. Dedicated priority support

8. Enterprise dashboard for remote monitoring & network management Locations:

● Piegan POE Babb MT U.S. Customs and Border Protection - Piegan Port of Entry

● ALCAN Land Port of Entry Station Bldg. CBP

● 43400 Mines Rd 107A, Laredo, TX 78045

GSA Field Offices/Sites:

1. PIEGAN POE - MAIN PORT BLDG 5023 US Highway 89 W BABB, MT 59411

2. TOC-1221.8 ALCAN LAND PORT OF ENTRY STATION BUILDING MILEPOST 1221.8 ALASKA HWY AK 99780-9800

3. 07P-Laredo-101 43400 Mines Rd 107A Laredo, TX 78045

2.0 Specific Tasks

The Contractor shall provide the installations in accordance with the following requirements:

1. Site Readiness Survey including the circuit installation to a Demarc location with NRC

2. Equipment Bundle (Dish, Mount, Cable, Routing Kit, Ethernet Adapter) with NRC

3. Internet Service with MRC

3.0 IT Security Policies

The following IT policies shall be adhered to as applicable (GSA Contract Office adds the attachments as part of the RFQ):

A. Attachment A - CIO 09-48, IT Security Procedural Guide: Security and Privacy IT Acquisition Requirements Required Policies and Regulations for GSA Contracts Federal Laws and Regulations:

The contractor shall comply with all applicable Federal Laws and Regulations. 40 U.S.C. 11331, “Responsibilities for Federal Information Systems Standards” FISMA of 2014, “The Federal Information Security Modernization Act of 2014” HSPD 12, “Homeland Security Presidential Directive 12 – Policy for a Common Identification Standard for Federal Employees and Contractors” OMB Circular No. A-130, “Managing Information as a Strategic Resource” OMB M-08-23, “Securing the Federal Government’s Domain Name System Infrastructure (Submission of Draft Agency Plans Due by September 5, 2008)” OMB M 14-03, “Enhancing the Security of Federal Information and Information Systems” OMB M-10-23, “Guidance for Agency Use of Third-Party Websites and Applications” OMB M-15-13, “Policy to Require Secure Connections across Federal Websites and Web Services” OMB M-17-12, “Preparing for and Responding to a Breach of Personally Identifiable Information” Privacy Act of 1974, “5 USC, § 552a” OMB Memoranda, location of current fiscal year guidance on Federal Information Security and Privacy Management Requirements, including FISMA reporting Federal Standards and Guidance: The contractor shall comply with all applicable Federal Information Processing Standards (FIPS). NIST Special Publications (800 Series) are guidance, unless required by a FIPS publication, in which case usage is mandatory. FIPS PUB 199, “Standards for Security Categorization of Federal Information and Information Systems” FIPS PUB 200, “Minimum Security Requirements for Federal Information and Information Systems” FIPS PUB 140-2, “Security Requirements for Cryptographic Modules” NIST SP 800-18, Revision 1, “Guide for Developing Security Plans for Federal Information Systems” NIST SP 800-30, Revision 1, “Guide for Conducting Risk Assessments” NIST SP 800-34, Revision 1, “Contingency Planning Guide for Federal Information Systems” NIST SP 800-37, Revision 1, “Guide for Applying the Risk Management Framework to Federal Information Systems: A Security Lifecycle Approach” NIST SP 800-47, “Security Guide for Interconnecting Information Technology Systems” NIST SP 800-53, Revision 4, “Security and Privacy Controls for Federal Information Systems and Organizations

B. The contractor shall obtain a GSA ATO that includes the management web interface and any applicable controls related to the data center

C. The contractor shall provide quarterly scan results of the management web interface Compliance to BOD requirements, attestation of effective PE controls such as audit results

D. The contractor shall, within 90 days, come in to compliance with any new/modified IT Security policies to satisfy requirements to maintain the Authority to Operate

4.0 Place of Performance

The Contractor shall perform all tasks specified in their facilities

5.0 Period of Performance

Period of Performance:

Base period: Date of award - 12 months Option 1: 12 months Option 2: 12 months Option 3: 12 months Option 4: 12 months

6.0 Contract Type

Firm Fixed Price (FFP)

7.0 Contract Administration

The Contracting Officer (CO) is the only person authorized to make or approve any changes to any of the requirements of this order, this authority remains solely with the CO. In the event the Contractor makes any changes at the direction of any other person other than the CO, the change will be considered to have been made without authority and no adjustment will be made in the order price to cover any increase in cost incurred as a result thereof. All questions concerning the order shall be directed to the CO. The Contractor shall contact the CO with any questions regarding performance issues.

Contract Specialist Micheal Scott 1800 F St., NW Washington, DC 20405 325-450-1134 Micheal.scott@gsa.gov

Contracting Officer Roger Mckinnis 1800 F St., NW Washington, DC 20405 202-969-7565 roger.mckinnis@gsa.gov

GSA Representative Charlie Ta 1800 F St., NW Washington, DC 20405 202-501-2832 charlie.ta@gsa.gov

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