Chicago SOW.pdf

STATEMENT OF WORK

KENNELING SERVICES

1. Objective: The purpose of this procurement is to provide commercial kennel facilities and services in support of the Bureau of Customs and Border Protection (CBP) Canine Enforcement Program.

2. Scope of Work: The contractor shall provide all labor, materials, supervision, and facilities required to provide kenneling services for the CBP canines. There are currently (26) canines kenneled at our contract facility. The facility needs to have the capability of providing the possibility of future kennel needs meeting the same high standards as set forth on this document. The number of canines is subject to change according to the demands of their service. The canines work address is:

Port of Chicago

5600 Pearl Street Rosemont. IL. 60018

2.1 Access to the facility: Unless the facility is open 24hours per day, 7 days per week, the contractor shall issue a key or key card for the kennel facility to each CBP Officer/K9. The Officer needs to have the ability to independently access to the facility and retrieve their canine 24 hours per day, 7 days per week. The contractor shall ensure that only authorized personnel have access to CBP dogs. Access to the CBP dogs by the public is prohibited.

2.2 Cleaning: In addition to housing the canines, the contractor will also be responsible for cleaning the kennels and maintaining them in a safe and sanitary condition.

2.3 Contracting Officer Representative: A Contracting Officer Representative (COR), will be appointed to monitor contractor performance and coordinate technical and administrative matters with the Contracting officer. The COR or technically qualified canine officer shall conduct a semi-annual review and provide a brief report to the Contracting Officer after each review. The COR for this requirement is:

Chicago Field Office Canine Supervisor

3. Facility Requirements:

In addition to meeting the location limitations set forth in Section 11, the contractor’s facility shall be an indoor-outdoor type, which allows the animal’s access to adequate shade, fresh air, exercise, and protection from inclement weather and unauthorized personnel. Regardless of the kennel type, only one dog shall be in each kennel run. Shipping crates or wire cages are not acceptable at any time for the boarding or kenneling of the dog. The area surrounding the kennel should not raise issue or concerns that the canine’s abilities to detect contraband could be diminished or that the canines will be unable to get adequate rest. Proper location and construction of the kenneling facility will enable the canine teams to operate at maximum effectiveness during their work schedules.

3.1 Floor and Dog Runs: The kennel building shall be constructed with a concrete foundation and floor and all runs shall be constructed of concrete. Kennel run floors shall be a sealed concrete surface. Pooling of liquid is not permitted. Other floors and pathways shall be of a non-skid surface. Kennel runs shall be constructed to ensure CBP Detector Dogs are not to be housed alongside the general public’s personally boarded dogs and there is no chance for contact with these non-CBP canines. Separate kenneling area for CBP Canine Teams is the preferred housing arrangement.

3.2 Outside Kennel Runs: If kennel runs use a common barrier to separate adjacent runs, the barrier shall be a solid wall at least four feet in height. Each kennel run will be at least six feet long by four feet wide (24 sq. ft.), not including the sleeping area. Outside kennel runs will be equipped with a raised sleeping platform or doghouse. The doghouse shall have three solid sides and a top. The doghouse will be positioned in the shaded side of each run. The platform shall be of adequate size to accommodate the dog. The doghouse shall allow the dog to turn freely and provide at least two inches clearance above the animal’s head while in the standing position. Outside kennel runs shall have the dog’s bedding area enclosed. If the enclosed bedding area is attached to the kennel run, it will have two solid walls between the adjacent kennel runs with chain link ends. If the enclosed bedding area is separate from the kennel run, it must have four solid walls with an access opening on one end. Outside kennel runs will be covered with a canopy that will provide shade during all daylight hours. All kennel runs shall have secured chain-link tops, to prevent the dog from jumping or climbing out.

3.3 Inside/Outside Kennel Runs: The outside portion of each kennel run will have solid walls four feet in height between adjacent runs, and the kennel run will be at least six feet long and four feet wide. The sleeping area shall be large enough to allow the animal to turn freely and shall be at least two inches taller than the animal at the head when standing erect. The sleeping area shall ordinarily be equipped with a contractor provided raised sleeping platform constructed of a non-porous material. Given the varying needs of CBP canines, CBP may require the contractor to provide a raised sleeping platform made of alternate material or to otherwise accommodate a particular canine's sleeping area needs. Access doors to the inside sleeping area shall be of sufficient size to allow the dogs to enter without scraping their sides or back.

3.4 Enclosed Indoor Kennel Runs: Runs that are totally enclosed in a building will meet the same size requirements for Inside/Outside or Outside Kennel Runs specified above. Inside runs shall meet or exceed all requirements for ventilation in accordance with all local, state, and federal regulations regarding kennel services. Indoor runs shall have air condition/ventilation systems that maintain the inside ambient air temperature within 10 degrees above or below the outside ambient air temperature. The kennel facility shall have fresh air either through windows, doors, vents or air conditioning. Auxiliary ventilation (i.e. air conditioning or exhaust fans) is required where the ambient temperatures can reach 85 degrees F or higher. The minimum indoor air temperature shall not be less than 50 degrees F. The maximum indoor air temperature shall not be more than 90 degrees F. The minimum/maximum is to ensure that the canines maintain acclimation to the weather conditions in the work environment.

3.5 Kennel Runs: Each run shall be separated by a partition constructed of concrete, fiberglass, or stainless steel at least 48 inches high to prevent cross contamination between kennels. The partition shall be capable of preventing cross contamination between runs. All runs shall have chain-link tops to prevent the dogs from jumping or climbing out. Dog beds shall be of non-porous materials (e.g. stainless steel, fiberglass).

3.6 Fencing and Gates: Wire mesh fabric will be utilized on the runs and gates. The fabric will be at least 11-gauge material for 2-inch mesh or at least 13-gauge for 1 ¼-inch mesh. Access gates to each run and sleeping area will have a positive latching system to prevent the dogs from jumping against the latch and accidentally opening the gate. Kennels and the canine break area shall have double gates/doors that require the dog to go through two secure gates/doors to enter/exit the facility and grounds to help prevent escapes. Security fencing shall surround all outside runs and break areas. The height from ground to top of fence shall be between 6’ and 8’. No fence will be located so that the features of the land (its topography) or structures allows for the fence at any place to be less than 6’-8’ in height. The purpose of the fence is to prohibit passage over, around, or under the fence. The fence shall be kept in good repair at all times.

3.7 Canine break area: When CBP canines are in the outdoor break areas, this area shall be kept free of any and all toys. Only one dog at a time is allowed in the break area. The size for an outdoor break area is a minimum of 20’x40’ fenced grassy area. The maximum size for an outdoor break area would be 40’x80’ fenced area. Break areas shall be kept clean. Stools and waste shall be removed promptly.

3.8 Lighting: The kennel compound and kennel runs will be sufficiently lighted to provide security and to allow for safe nighttime activity in removing or returning canines to their kennel runs. All accessible areas will be lighted, either by motion sensors or permanent lighting.

3.9. Kennel construction: The Government will not reimburse the contractor for any construction or remodeling associated with meeting the requirement of this SOW.

4. Sanitation:

Kennel runs and sleeping areas shall be disinfected at least every four calendar days with a veterinarian-approved disinfectant solution. Kennel runs shall be washed and stools shall be removed from the runs as often as necessary. Stools, urine and waste dog food shall not be allowed to remain in a run for more than one hour during normal operating hours. All stools shall be removed within one hour after the facility opens for business or no later than 9:00 a.m.

on days when the kennel is not open for business. All chemicals shall be stored away from any food items or near the floor, capped and in the original labeled containers. Chemicals not in the original container shall be clearly marked. The contractor shall only use disinfectants that have been approved by the Environmental Protection Agency or the State.

4.1 Food and Water Areas: The food and water utensils shall be cleaned daily with hot soapy water. Utensils used in preparation of food shall be cleaned immediately after each food preparation period. Stainless steel feed and water pans shall be used. Empty dog food bags shall be removed and disposed of in a covered container. All food shall be stored in rodent-proof storage containers. The area shall be rodent and pest free. A refrigerator for diet and medications shall be available. Medication shall be properly labeled and stored in the refrigerator. If the water supply comes from an underground well, it must be tested and approved for human consumption (potable). The kennel shall have potable hot and cold running water which will be accessible 24hrs a day. Self-waters will not be permitted.

4.2 Health: The contractor shall ensure that the CBP canines are not kenneled in the same room with any animals that are quarantined or under medical treatment. The kennel must have an isolation area to accommodate those animals currently under quarantine or medical treatments.

The kennel shall have first aid kits for personnel and animals. The contractor shall maintain written procedures on how to handle animal-related injuries and all contactor personnel shall be trained to follow said procedures.

The contractor shall observe the appearance and activity of the dogs for signs of illness, wounds, disease and discontent. The contractor shall specifically watch for signs of injury or other changes in physical condition. In the event that a CBP canine is injured, becomes ill, or is otherwise in distress, the contractor shall contact the assigned handler of the canine within one hour. If he/she is unavailable, the contractor will contact the COR. If it is an emergency and a canine supervisor cannot be contacted, the contractor shall take the ill or injured canine to the pre-designated veterinarian. CBP will provide the name and contact information of the authorized veterinarian who will provide these services. In the unlikely event that a CBP canine passes away, CBP personnel will take possession of the dog and dispose of the remains at an off-site location. No CBP canine shall be buried or disposed of by kennel personnel.

4.3 Bathing: CBP personnel will bathe canines. The contractor facility shall have bathing utility available to bathe the dogs. CBP personnel will coordinate the bathing of canines to fit in with the facility bathing schedule.

4.4 Debris: The contractor shall ensure that the compound area in which the kennels are located are free of all refuse, garbage, trash and debris. Seeded areas within the compound shall be mowed or chopped and kept free of brush and tall vegetation that could pose a health hazard to the dogs, handlers or other individuals entering the premises.

4.5 Flea and Tick Prevention: The kennel and surrounding areas shall be treated to prevent infestation of fleas and ticks. The contractor shall employ the services of a professional exterminator to treat kennels, canine break areas, and kennel runs infested with fleas or ticks.

5. Food:

The contractor shall provide food and all supplies and equipment necessary to perform the feeding services. This includes items such as stainless-steel feed and water pans, cleaning supplies and equipment, disinfectants etc. The amount shall be the suggested label serving size provided by the food manufacturer. The acceptable range for the key nutritional factors are:

Energy density 4.0 to 5.5 kcal ME/g DM Fat 15 to 40 % fat DM or 30 to 65% of calories from fat Soluble carbohydrate 39 to 55% NFE DM or 20 to 50% of calories from NFE Protein 22 to 32% protein DM or 18 to 25% of calories from protein Digestibility DM digestibility >80%

Once a standard, approved brand of dog food is established, any change must be approved in advance by the COR. Special rations for dietary or medical purposes must also be approved in advance by the COR.

ADDITIVES: A majority of commercial dog foods do not contain medication to prevent heartworm or hookworm infections; therefore the CBP Officer/K9’s will provide and administer medication to their dogs.

6. Feeding:

The kennel personnel will be responsible for feeding the dogs on a daily basis. Each of the CBP canines could be on a different feeding schedule, the contractor shall be provided a feeding schedule by CBP Officer/K9’s assigned to this specific kennel. The contractor shall also feed the CBP canines when the CBP Officer/K9’s are off duty.

6.1 Feed and stool chart: The “Food & Stool Chart” shall be provided to the contractor and completed by the contractor on a daily basis for each CBP canine located at the kennel. The assigned CBP Officer/K9 is responsible for ensuring the chart is complete and accurate each day regardless of who feeds the dog

7. K9 Exercise Time:

The kennel personnel shall be responsible for exercising the CBP canine when the dog will not be worked for a period of over 4 days. The exercise period shall be for approximately 15 minutes in the kennels outdoor exercise area. The contractor shall provide and use a Kong (brand name) throwing toy with the canine during this exercise period. An additional 10 minutes shall be given for rest/free time after the exercise period. The contractor shall also need to annotate this activity on the approved “Food & Stool Chart”, which will account for this activity.

8. Veterinary Services:

In the event a CBP canine is injured, becomes ill, or is otherwise in distress, the contractor shall contact the identified individuals in the following order: (1) Customs and Border Protection Officer/K9 who is assigned to the affected canine, (2) Supervisory CBP Officer/K9, and (3) designated veterinarian. Contact information for the designated veterinarian will be provided upon award. Should medical treatment be necessary, the contractor assumes all liability for the animal and any charges that are incurred as a result of not following the notification order described above.

9. General Requirements:

The contractor shall have a plan for emergency procedures. A copy of the local fire evacuation plan shall be posted in the kennel. The contractor will provide fire extinguishers on-site to extinguish common construction materials and/or electrical fires. The contractor will ensure the fire extinguishers are inspected and maintained in accordance with the local, state, and federal fire safety regulations. The contractor shall have business insurance as required by law.

9.1 Unannounced inspections: The COR, or canine officer, shall make periodic unannounced inspections of the contractor’s facility. If required by applicable local or state laws or regulation, the contractor must be certified, by the appropriate local and state agencies to provide kenneling services.

9.2 Escaped Dog: The contractor shall have a written plan for handling the “escaped dog” scenario. The plan shall define what steps are taken to notify the owner, advertise in local publications, etc.

9.3 Personnel: If required by the state, the county in which the kennel is located must certify the kennel manager. If the kennel manager is replaced, the contractor will provide prior notification to the COR.

9.4 Access: All canine officers will require 24-hour access to the portion of the kennel facility used to kennel the CBP canines. If key-type door locks or padlocks are used for after-hours security, the contractor will provide a key (or set of keys, as appropriate) to each assigned Customs and Border Protection Officer. All entry/exit points will be locked after hours or when unattended. All dog runs will be secured. Kennels shall have double gates/doors to enter/exit the facility and grounds.

9.5 Record Keeping: The contractor shall keep a record of all CBP canines kenneled at the facility during each 30-day/monthly billing cycle. The record will include the following information at a minimum:

• Date of initial arrival of each CBP canine to the kennel and date canine either retired or was transferred to another location.

11. Location:

The kennel shall be located no farther than 37 miles from the work site and based on traffic conditions in the Chicago Metro area no further than a 50-minute drive to the work site.

Furthermore, the kennel must be located within the United States. Google maps will be used to determine the driving distance/time during quote evaluations.

[End of Statement of Work]