4. Technical Evaluation Criteria_Patient Tutoring Services Feb 6 2023.docx

Evaluation Criteria

National Institutes of Health

Clinical Center

NIH Children’s School – Patient Tutoring Services

General Offerors are advised that an award under this solicitation will be made to the Offeror whose proposal is determined by the Government to represent the best value to meet the Government’s needs.

The Technical Evaluation will be based on the demonstrated capabilities of the Offeror set forth in the Educational Proposal. The Educational Proposal must provide sufficient information to evaluate their proposal based on the Proposal Instructions set forth in Attachments of this solicitation as well as the Statement of Work (SOW)..

The Educational Proposal will receive paramount consideration in the selection of the Offeror for this acquisition. . The Educational Proposal must document the Offeror’s understanding of the activities, objectives, and challenges and their feasibility of successful implementation of the requirements in this solicitation

All evaluation factors, other than cost or price, when combined are significantly more important than cost or price. However, cost or price may become a critical factor in source selection in the event that two or more Offerors are determined to be essentially equal following the evaluation of all factors other than cost or price. The Government reserves the right to make an award to the Offeror whose proposal provides the best value to the Government.

Offerors must submit a proposal that provides sufficient information to evaluate their proposal based on the Proposal Instructions set forth in Attachments of this solicitation. Successful proposals will demonstrate the required competencies/elements for proposed team members including past experience, references, and expertise in providing instructional tutoring services to patients in a clinical research hospital environment.

Offerors will be evaluated in accordance with the factors set forth below.

Mandatory Criteria

The following criteria is mandatory:

Mimimum 5 years of experience providing instructional tutoring services in a clinical research hospital environment to pediatric behavioral and pediatric non-behavioral patients.

Technical Evaluation Criteria

(Total points = 100)

A. Experience on Similar Projects (Past Performance) (30) The Government will assess whether the contractor performed satisfactorily on similar projects regarding schedules, turnover rates, meeting costs and success in performing instructional tutoring experience in hospital and/or clinical research settings. Contact Name(s) for references must be provided for validation of the information provided by the Contractor.

B. Project Management (20) Proposed management plan - The proposal shall present a management plan and a comprehensive discussion and outline of proposed methodologies to successfully accomplish the tasks and performance standards as outlined below.

1. Experience and understanding of instructional tutoring services and education principles.

2. Demonstrated understanding and experience with performing instructional tutoring experience in clinical research hospital setting.

3. Demonstrated understanding and experience with implementing instructional tutoring and educational programs working with pediatric behavioral and pediatric non-behavioral health patients in clinical research hospital setting.

4. Proposed use of, and experience with, modern technological tools and educational initiatives to support and enhance the service provided to the students.

C. Corporate Capabilities / Domain Knowledge / Experience (40) Note: The proposal must provide verifiable documentation of specific experience for each proposed staff person. Simply claiming expertise for the proposed staff is not acceptable. Evidence of the staff members’ expertise, where it was applied, and length of experience must be provided.

a. Resumes and Experience of proposed staff - The Offeror’s proposed staff will be evaluated on resumes that describe each individual’s;

i. Proposed labor category and/or role;

ii. Suitability for proposed position, function, or role;

iii. Education;

iv. Specific experience related to the proposed position;

v. Specific experience on projects of similar size, scope, complexity and functionality.

b. Corporate training plan and skill set retention plan

c. Transition In Plan that includes incumbent capture.

d. Transition Out Plan to include knowledge documentation and transfer.

D. Costs (10) The prices offered in each proposal shall be totaled and compared. Points shall be awarded according to the following formula:

Lowest Price Offeror’s Price x # available points (10) = Cost Points Assigned

It is noted that points are merely a guide for source selection and the mathematical outcome is not necessarily determinative of the awardee.