4.01a_Attch_1_PWS.pdf

Performance Work Statement (PWS) Commander, Navy Region Hawaii (CNRH)

Chaplains’ Religious Enrichment Development Operations (CREDO) Hawaii Marriage Enrichment Retreats (MER)

1.0 BACKGROUND

1.1 Commander Navy Region Hawaii (CNRH) is the regional coordinator for all shore-based naval personnel and shore activities in Hawaii, as well as the Navy's representative to the Hawaii community. CNRH also provides key infrastructure services including the Federal Fire Department, Security & Law Enforcement, Navy Brig, Safety Department and Religious Ministry Department.

1.2 CNRH Pearl Harbor Memorial Chapel (PHMC) provides Religious Ministry programs to over twenty thousand active duty Sailors, their families and the Pearl Harbor community.

1.3 The Chaplains’ Religious Enrichment Development Operations (CREDO) Hawaii retreats provide specialized ministry and support services for military members (active-duty, and reservists in an active status) and their eligible dependents. This program is in accord with the Department of the Navy’s (DON) Strategic Plan for Religious Ministry and the Chief of Naval Operations’ Sailing Directions. CREDO HI retreats are held at non-government locations (off-site of military installations) for the purpose of creating a productive environment to facilitate personal growth. CREDO HI retreats are conducted from Friday evening through Sunday noon (approx. 48 hours in duration).

1.4 Services for Marriage Enrichment Retreats (MER) are conducted by Chaplains Religious Enrichment Development Operation - Hawaii (CREDO HI) and sponsored by the Chief of Navy Chaplains (N0973) per US Code Title 10, SECNAVINST 1730.7D, OPNAVINST 1738.1.

2.0 OBJECTIVE/SCOPE

2.1 CNRH seeks a qualified Contractor to provide facilities and services in support of the CREDO program’s

MER, including lodging, meeting/dining areas, recreational areas, and meals/refreshments, to accommodate nine (9) 48-hour weekend MER on Oahu, Hawaii. Events shall be held once a month in the following months: May 2022, June 2022, July 2022, September 2022, October 2022, November 2022, January 2023, February 2023, March 2023. The contractor shall provide a calendar of proposed weekend dates for retreats to be held. Proposed weekend dates should not coincide with a Federal Holiday. The Government will review the dates and have final approval. These dates can be changed after award by mutual written consent. The contractor shall provide an on-island Point of Contact (POC) as well as a POC from the hotel venue who is authorized to take immediate action to resolve on-site problems (the on-island POC and the POC from the hotel can be the same person). The hotel venue specified in the award shall not change.

2.2 Participants are not authorized per diem as this is not official travel.

3.0 PERFORMANCE REQUIREMENTS

3.1 Event Details:

(a) Each MER shall be comprised of up to 42 total participants (comprised of 20 couples and 2 CREDO

Staff), but no less than 32 total participants (comprised of 15 couples and 2 CREDO staff). The Government will provide the on-island and the hotel POC 7 days advanced notice if the total participants is less than 42 total participants.

(b) Dates of Events: TBD

(c) Event Timeline:

DAY TIME ACTIVITY

Day 1, Friday 1200 Conference Room is available for CREDO Staff to setup 1300 Lodging check-in for CREDO staff 1500-1700 Lodging check-in for MER participants 1645 Refreshments open (Conference Room) 1700-1730 Dinner (Conference Room or Dining Area) 1730-2100 Session One (Conference Room) 2100 Conference Room and refreshments close Day 2, Saturday 0700 Conference Room and refreshments open 0800-0830 Breakfast (Conference Room or Dining Area) 0830-1100 Session Two (Conference Room) 1100 Take-out lunch made available and refreshments close 1345 Refreshments open (Conference Room) 1400-1700 Session Three (Conference Room) 1700 Conference Room and refreshments close Day 3, Sunday 0700 Conference Room and refreshments open 0800-0830 Breakfast (Conference Room or Dining Area) 0830-1200 Session Four (Conference Room) 1200 Conference Room and refreshments close 1300 Lodging Check-out for participants and CREDO Staff; breakdown of

Conference Room also to be completed by 1300

3.2 General Specifications:

3.2.1 Site shall be located within 75-minute motor vehicle commuting time from: Joint-Base Pearl Harbor

Hickam.

3.2.2 Site shall provide privacy for participants dealing with personal and/or confidential issues.

3.2.3 Site shall have staff personnel available throughout the retreat who are authorized to take immediate action to resolve on-site problems. Necessary repairs shall be accomplished within 12 hours after issues are reported by CREDO Staff.

3.2.4 Site and facilities must be clean and neat upon arrival.

3.2.5 Conference Room must have the capacity to maintain temperatures between 68 and 75 degrees Fahrenheit during the event.

3.2.6 Site shall have year-round inside and/or outside recreational and/or fitness facilities and equipment.

3.2.7 Contractor shall brief the Government Technical Point of Contact (TPOC) on resources for use in an emergency situation, such as fire extinguishers, first-aid devices, etc.

3.2.8 Contractor shall comply with all state and local fire and sanitation regulations.

3.2.9 Smoking shall be allowed in designated areas near the Conference Rooms. Contractor shall provide receptacles for smoking materials.

3.2.10 Contractor shall notify the Government TPOC regarding current and anticipated cellular phone coverage in and around the retreat site, to ensure cellular phone coverage is available.

3.2.11 Contractor shall provide Wi-Fi that will be accessible to all event participants at no cost to the participants.

3.2.12 Contactor shall provide a landline telephone at the event site for incoming and outgoing local area calls, as approved by the retreat leader.

3.2.13 Contractor shall provide notification (verbal or written) to the Government TPOC two weeks in advance of any disruption of retreat facilities or retreat atmosphere.

3.3 Lodging:

3.3.1 Contractor shall provide sufficient sleeping rooms for each MER (1 room per couple and 1 room per

CREDO Staff). As per Paragraph 3.1(a), typically each MER will be comprised of up to 42 total participants that are comprised of 20 couples and 2 CREDO Staff (i.e. 22 rooms) but no less than 32 total participants that are comprised of 15 couples and 2 CREDO Staff (i.e. 17 rooms). The check-in and check-out schedule shall follow the Event Timeline (see Paragraph 3.1).

3.3.2 Contractor shall ensure reasonable privacy and quiet enjoyment for all occupants.

3.3.3 Rooms shall be furnished with at least one Queen-sized bed.

3.3.4 Rooms shall have private toilet and bathing/showering facilities.

3.3.5 Rooms shall have a working telephone for incoming and outgoing local area calls at no cost to the occupants.

3.3.6 Rooms shall be furnished with blankets, linens, and towels for all occupants. The towels shall be changed daily.

3.3.7 Rooms shall be designated non-smoking only.

3.3.8 Additional charges for services other than room occupancy, to include long distance calls, pay-per-view television, room service, and rental of recreation equipment, shall be clearly disclosed and billed directly to occupants, per the contractor’s normal policies and rates.

3.4 Conference Room:

3.4.1 Conference Room shall be a minimum of 2,000 square feet which can seat up to 42 participants comfortably while following health and safety guidelines.

3.4.2 Conference Room shall be set up with tables and chairs of sufficient quality and quantity to accommodate the planned number of participants with adequate table space for participant’s note taking and room activities in accordance with Appendix 1 – Conference Room Diagram.

3.4.3 Conference Room shall be available as per the Event Timeline (see Paragraph 3.1). Conference Room shall be reserved and secured when not in use as per the Event Timeline (see Paragraph 3.1).

3.4.4 A standard sized projection screen and extension cord(s) and electrical power shall be provided in order to accommodate clear audio-visual communication within the room.

3.4.5 A podium with voice-amplifying microphone and electrical power shall be provided in order to accommodate clear oral communication within the room.

3.4.6 Two easels with large writing paper “flip chart” pads and pens shall be provided in order to accommodate clear written communication within the room.

3.4.7 Adjustable air-conditioning and lighting controls shall be available in the Conference Room.

3.4.8 If the Conference Room has windows, operable window coverings shall be provided.

3.4.9 Separate toilet facilities for males and females shall be provided. These facilities shall be maintained in sanitary and good working condition, and located within a one-minute walking distance of Conference Room.

3.4.10 Conference Room shall be private and separated from access for non-participants. The Conference Room should be reasonably free from outside distractions or interference, including ambient noise. Audio-visual programming should be clearly seen and heard within the room without disrupting other parties.

3.4.11 Conference Room shall be configured to conform with all current and applicable health and safety guidelines to the greatest extent possible.

3.5 Registration Area:

3.5.1 A table and 2 chairs for participant registration shall be provided in the main lobby on Day 1 from 1500 to

1700 with hotel provided signage indicating “CREDO Marriage Enrichment Retreat Registration,” Adequate signage directing participants to the Conference Room and spaces designated for use during the event shall also be provided by the hotel.

3.6 Refreshments:

3.6.1 Beverages and snacks to support 42 participants shall be made available according to the Event Timeline

(see Paragraph 3.1). All refreshments shall be refilled and replenished regularly by hotel staff or at CREDO staff request. Appetizer plates, napkins and eating utensils shall also be provided. Sample refreshment menu provided in Appendix 2 – Sample Menus.

3.7 Meals:

3.7.1 Meals to support 42 participants shall be made available at the appointed times in the Event Timeline (see

Paragraph 3.1). Meals shall last at least 30 minutes.

3.7.2 Meals shall be served in a semi-private dining area. Dining space shall be no more than a 2-minute walk from the Conference Room. The Conference Room may function as the dining space. Contractor shall provide adequate tables and chairs, along with all necessary utensils and condiments for meals.

3.7.3 Meals shall be served consistent with the current and best food safety and viral transmission prevention practices. Meals shall be complete, balanced and nutritious. Sample menus provided in Appendix 2 – Sample Menus.

3.7.4 Alcoholic beverages shall not be provided as part of any meal or refreshment service. Any ordering and consumption of alcoholic beverages shall be at the responsibility and discretion of participants.

3.7.5 Ten days prior to the event, Government shall provide the Contractor with a list of participant’s allergies and/or special dietary needs. Contractor shall make reasonable efforts to accommodate at no additional charge.

4.0 Parking:

4.1 The contractor shall provide sufficient on-site parking to accommodate participants and CREDO staff for the duration of each MER. All parking costs shall be incorporated into the contract for up to twenty-four (24) vehicles.

5.0 Table A – Service Delivery Table Summary:

Performance Requirement

PWS Paragraph Frequency Performance Threshold

Method of Surveillance

1. Provide MER requirements as specified by PWS.

Paragraphs 3.1 through 3.7

For duration of each MER

99% delivery and compliance.

Inspection by TPOC during event.

6.0 QUALITY ASSURANCE

6.1 The Contractor is responsible for implementing and maintaining a Quality Control Program (QCP) to ensure that the work performed meets or exceeds contract requirements and results in the correction of potential and actual problems. The QCP shall be implemented on the first day of the contract performance.

7.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

7.1 Not applicable.

8.0 CONTRACTOR QUALIFICATIONS/REQUIREMENTS

8.1 All work performed shall be in accordance with Federal, State of Hawaii, and local laws, regulations and procedures.

9.0 CONTRACTOR PERSONNEL

9.1 Contractor shall provide an on-island Point of Contact (POC) as well as a POC from the hotel venue.

9.2 Contractor shall furnish sufficient personnel to perform all work specified within this contract.

9.3 When performing work associated with this PWS, the Contractor shall make clear to all individuals they deal with that they are Contractor employees and not DOD personnel when working in any situation where their contractor status is not obvious to third parties. Contractor employees shall clearly identify themselves as a Contractor (i.e. company shirt, pin, visible company identification, etc.) in a visible location as to who their employer is, to avoid creating an impression that they are government officials. All Contractor produced documents, and/or reports shall be suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

9.4 Contractor personnel shall not manage, supervise, direct, or task US military, DOD civilians or other personnel not associated with the Contractor while performing the tasks within this PWS.

9.5 Contractor personnel shall not make any commitment which commits the expenditure of US Government resources.

9.6 The Contractor performing services shall be required to comply with all US Navy rules, regulations, and training that is applicable to conduct, safety, security, and procedures governing site entry and exit.

9.7 Contractor personnel shall not establish an employee-employer relationship with CNRH under this PWS.

9.8 The Contractor shall not provide personal services to CNRH. If Contractor employees are directed by any government employee at any time to perform services not covered under this contract, the Contractor shall immediately notify the TPOC.

9.9 Federal Holidays (To include Presidential Executive Orders). If the federal holiday falls on a Saturday, the holiday is observed on the proceeding Friday. If the federal holiday falls on a Sunday, the holiday is observed on the following Monday.

New Year’s Day 1st of January Dr. Martin Luther King’s Birthday 3rd Monday in January Presidents’ Day 3rd Monday in February

Memorial Day 5th Monday in May Juneteenth 19th of June Independence Day 4th of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans’ Day 11th of November Thanksgiving Day 4th Thursday in November Christmas Day 25th of December

10.0 PERIOD OF PERFORMANCE

Base Year: 13 May 2022 – 12 May 2023

11.0 POINT(S) OF CONTACT:

Technical POC: RP2 Ashley Fonseca; ph: (808) 473-1434; email: ashley.fonseca@navy.mil; alternate email: credo_hawaii@navy.mil.

Alternate Technical POC: LT Arthur Briggs; ph: (808) 473-1434; email: arthur.briggs@navy.mil; alternate email: credo_hawaii@navy.mil.

mailto:ashley.fonseca@navy.mil mailto:credo_hawaii@navy.mil mailto:arthur.briggs@navy.mil mailto:credo_hawaii@navy.mil

Appendix 1 ‐ Conference Room Configuration

F F

I

A

B

G

H

A: Projector Screen B: Projector Table

C: Admin Table D: Refreshment Table

E: Participant's Chairs F: CREDO Staff Chairs

G: Door H: Misc Table

I: Podium

Note: All social distancing and health and safety guidlines shall be met. Distance between participant's chairs to the next table shall be at least 6 ft apart.

D D

H C

F F

E E

E

E

E E

E

E

E E

E

E

E E E E

E E E E

E E E E

E E E E

Appendix 2 – Sample Menus Sample Breakfast Menu:

• Beverages (All of the following are to be provided):

o Fruit juice(s) o Milk (regular, non-dairy, and almond) o Coffee (regular and decaffeinated)

Single-serving sugar and sugar substitute, cream, half-and-half and cholesterol-free cream substitute

• Fruits:

o Selection of fresh fruit, i.e. strawberries, melon, grapes, etc.

• Carbohydrates (All of the following are to be provided):

o Cold and hot Cereal o Potatoes o Waffles, pancakes, or French toast

• Proteins (All of the following are to be provided):

o Eggs (in two styles) o Meat (bacon and sausage)

• Condiments (All of the following are to be provided):

o Butter and butter substitute o Jam, jelly, peanut butter, and honey o Salt, pepper, hot sauce, and ketchup o Syrup

Sample Refreshment Menu:

o Coffee (hot) regular and decaffeinated Single-service of sugar and sugar substitute, cream, half-and-half and cholesterol-free cream substitute o Tea (hot) o Water (iced) o Fruit juice(s) (cold) o Cups (hot and cold), napkins, and stir sticks

• Snacks (All of the following are to be provided):

o Healthy, packaged snacks o Fresh, pre-cut fruits o Baked pastries o Appetizer plates, napkins, and eating utensils

Sample Dinner Menu (Gluten-Free):

o Tea (Sweet and Unsweetened) o Lemonade o Water

• Salads (All of the following are to be provided):

o Green Salad o Additional Salad (if containing meats and cheese, served on the side)

• Vegetables (All of the following are to be provided):

o 2 hot sides (asparagus, broccoli, carrots, etc.)

• Carbohydrates (One of the following is to be provided):

o Potatoes o Rice

• Proteins (All of the following are to be provided):

o Chicken or beef entrée o Fish entrée

• Condiments (All of the following are to be provided):

o Salt, pepper, hot sauce, and ketchup o Regular and low-fat dressings

• Dessert o Fruit-based