3c Statement of Work.pdf

STATEMENT OF WORK: 65100PR240000260

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UPDATED 4/23/2024

Statement Of Work (SOW)

FOR

ATC Mobile Cable and Internet

1.0 GENERAL

1.1 BACKGROUND

USCG Aviation Training Center Mobile located at 8501 Tanner Williams Road Mobile AL

36608 strives to provide the best-in-class facility services. Installation of cable TV and Internet services at the CG ATC Mobile provide the means to keep members, and Civilians informed of programs, events, and activities, as well as Force Protection, Readiness Division and crisis communication information during severe weather, mass casualty events or other events in which other forms of communications may be disrupted.

1.2 SCOPE

The contractor shall be responsible for all personnel labor, parts, travel, installation of infrastructure, distribution system, equipment, devices, hardware and software systems, supplies, transportation, tools, materials, supervision, maintenance, the relocation of equipment and other items necessary to provide Government with TV signals, digital converter boxes, Wi-

Fi signals, service repairs, or any other supplies as necessary to provide services as defined in this SOW and all applicable laws, rules, and regulations. The Government reserves the right to add and/or remove services as needed. The contractor shall provide non-personal services at the location directed by the Contracting Officer, upon receipt of award to include:

• 27 CATV Digital receiver box

• Business basic CATV service

• Commercial Internet Service

1.3 OBJECTIVE

The objective of this contract is for the contractor to provide Cable and Internet Access Services in a manner that will accomplish and maintain uninterrupted services, as defined in the SOW and all applicable laws, rules, and regulations.

2.1 TASK ONE.

2.1.1 Vendor to provide equipment for cable tv and internet services.

Vendor shall provide equipment 27 Digital CATV receiver boxes and internet.

The locations of the 27 Digital CATV receiver boxes shall be in the following spaces:

01 unit – SK breakroom

01 unit – 144 lounge basement of hangar 2

01 unit – AMO lounge

01 unit – ASM conference room

01 unit – Command Waiting Area

01 unit – PSD lounge, Hangar 1 file://///hqnas/SHARED/G-A/G-ACS/CAAT%20Team/TOOLBOX/SCOPE%20PARAGRAPHS.doc

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01 unit – SPO Lounge

01 unit – Medical waiting area

01 unit – medical break room/lounge

01 units – OPDEP ready room lounge

02 units – Galley Mess Deck

03 units – Bottoms Hall Enlisted lounges OOD, JOOD, ODO

03 units – Bottoms Hall Officer lounges

03 units – Bottoms Hall Student lounges

01 unit – H2 C144 Room 238

01 unit – H2 144 MC, Room 240 lounge

01 unit - H2 144 Breakroom Room 231

01 unit - 144 Maintenance Control Hangar 2

01 unit – Indoor Gym

01 unit – ATC Operation Center

2.1 TASK TWO. Cable TV Services

Vendor shall provide Business basic CATV service at a minimum.

2.2 TASK TWO. Internet Services

Vendor shall provide commercial internet services that meet the minimum mission requirement of unthrottled, broadband service with unlimited data transfer including a minimum download rate of at least 1Gig and a minimum upload rate of 50 Mbs. The equipment shall be installed in a single point of presence located at the Bottoms Hall Building.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor must provide qualified personnel to perform all requirements specified in this

SOW.

3.2 CONTINUITY OF SUPPORT

The Contractor must ensure that the contractually required level of support for this requirement is always maintained. The Contractor must ensure that all contract support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the

Contractor must provide e-mail notification to the Government Representative prior to employee absence. Otherwise, the Contractor must provide a fully qualified replacement.

3.3 EMPLOYEE IDENTIFICATION

3.3.1 Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level, and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and always display all identification and visitor badges in plain view above the waist.

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3.3.2 Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government always issued badge in plain view above the waist.

3.4 EMPLOYEE CONDUCT

Contractor’s employees shall comply with all applicable Government regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at

Government facilities. The Contractor shall ensure Contractor employees always present a professional appearance and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.6 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer*), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons.

Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to unclassified, but Security Sensitive Information may be required under this

SOW. Contractor employees must safeguard this information against unauthorized disclosure or dissemination.

4.2 PERIOD OF PERFORMANCE

BASE YEAR PERIOD: 01MAY2024-30APR2025

OPTION YEAR 1: 01MAY2025-30APR2026

OPTION YEAR 2: 01 MAY 2026-30APR2027

OPTION YEAR 3: 01 MAY 2027-30APR2028

OPTION YEAR 4: 01 MAY 2028-30APR2029

4.3 PLACE OF PERFORMANCE

ATC Mobile 8501 Tanner Williams Rd. Mobile, AL 36608

4.4 HOURS OF OPERATION

Contractor employees must generally perform all work between the hours of 0800 and 1600

EST, Monday through Friday (except Federal holidays). However, there may be occasions when

Contractor employees must be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

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4.5 TRAVEL

Contractor travel must not be required for this requirement.

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will provide the workspace necessary to perform the on-site portion of

Contractor services required in this contract, unless specifically stated otherwise in this work statement.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor must furnish all materials, equipment, and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW

2.0 and SOW 5.0.