About this file

This is a Sources Sought Notice issued by the Department of Veterans Affairs Program Contracting Activity Central to conduct market research for Closed Caption Pro Encoder Support Services. The Veterans Health Administration (VHA) is planning a requirement for the Institute for Learning, Education and Development (ILEAD) Production and Delivery Service Line located at Jefferson Barracks VAMC in St. Louis, Missouri. The requirement involves providing annual technical support and firmware updates for five (5) EEG HD492-O-O1G Closed Caption Pro Encoders, specifically support for Encoder Pro HD492 and Encoder Pro Card OpenGear equipment. The period of performance is August 3, 2026 through August 2, 2027.

Responses must be submitted by April 17, 2026 at 1:00 PM Eastern Time to Contract Specialist Rachael Avery (rachael.avery@va.gov) and Contracting Officer Kymberly Morgan (kymberly.morgan@va.gov). Interested vendors must demonstrate capability through clear and convincing documentation addressing five specific questions, including confirmation of technical support capabilities, firmware support credentials, authorization as a dealer/sales partner/reseller, compliance with Limitations on Subcontracting requirements, and any additional relevant information. The solicitation number is 36C77626Q0167, with Product Service Code DE01 and NAICS Code 541519. Vendors are encouraged to identify if alternative NAICS or PSC codes apply. This is a pre-solicitation notice for market research purposes only and does not constitute a binding contract obligation. Complete responses will assist the VA in determining potential set-aside eligibility under small business programs.

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Sources Sought Notice

SUBJECT*
EEG Closed Caption Pro Encoders Support (VA-26-00048876) | POP : 08-03-2026 to 08-02-2027| Avery/Morgan

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
44131
SOLICITATION NUMBER*
36C77626Q0167
RESPONSE DATE/TIME/ZONE
04-17-2026 13:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
DE01
NAICS CODE*
541519
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Program Contracting Activity Central

6100 Oak Tree Blvd, Suite 490 Independence OH 44131

POINT OF CONTACT*

Contract Specialist Rachael Avery rachael.avery@va.gov

PLACE OF PERFORMANCE

ADDRESS
ILEAD Jefferson Barracks VAMC

1 Jefferson Barracks Drive

Building 56

St Louis MO

POSTAL CODE
63125

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov/
URL DESCRIPTION
Dept of the VA
AGENCY CONTACT’S EMAIL ADDRESS
rachael.avery@va.gov

EMAIL DESCRIPTION

DESCRIPTION

*= Required Field
Sources Sought Notice

Sources Sought Notice

Department of Veterans Affairs Program Contracting Activity Central ** IMPORTANT: Please read this notice in full BEFORE responding! ** The Veterans Health Administration (VHA), Program Contracting Activity Central (PCAC) is in the process of planning a requirement in which a contractor will be required to provide Closed Caption Pro Encoder Support Services, for the Institute for Learning, Education and Development [ILEAD], Production and Delivery [PD] Service Line in Saint Louis, MO. See the attached DRAFT Product Description regarding the Closed Caption Pro Encoder Support Services requirement for full details.

The VA is conducting market research and is seeking written responses with information to assist with identifying potential sources that are interested in, and capable of, providing the products described (in whole or in part). Please review the information contained herein and identify whether your company has the capability and interest to provide the services as described. Below is the information included in that form for your company’s response.

Any response to this notice shall submit clear and convincing documentation demonstrating their capability to satisfy the requirement. The capability documentation should include, at a minimum, the following information with their response:

· Company Name and Address:

· Point of Contact (POC)

· Name:

· Email Address:

· Phone Number:

· DUNS Number:

· UEI Number:

Mark if your firm is eligible for participation in one of the following small business programs. If so, please indicate the program:

[ ] yes [ ] no - Small Business (SB) [ ] yes [ ] no - HUBZone [ ] yes [ ] no - Small Business 8(a) [ ] yes [ ] no - Small Disadvantaged Business (SDB) [ ] yes [ ] no - Women-Owned (WO) Small Business [ ] yes [ ] no - Service Disabled Veteran Owned Small Business (SDVOSB) [ ] yes [ ] no - Veteran Owned Small Business (VOSB) [ ] yes [ ] no - Large Business [ ] yes [ ] no - Other (please specify)

The VA is requesting vendors answer the following questions in response to this notice.

1. Do you provide annual technical support on Encoder Pro HD492 and Encoder Pro Card OpenGear?

2. Do you provide firmware support for Closed Caption Pro Encoders (EEG HD492-O-O1G)?

3. Are you an authorized dealer/sales partner/reseller of the technical support services and firmware updates for Encoder Pro HD492 and Encoder Pro Card OpenGear Annual Support and firmware updates on (5) EEG HD492-O-O1G Closed Caption Pro Encoders?

a. Please provide an authorized dealer/distributor letter as part of your response to this notice.

4. Can you meet the Limitations on Subcontracting?

a. Please provide a complete Limitations on Subcontracting (attached) as part of your response to this notice.

5. Do you have any questions or comments that may otherwise assist us?

In addition to providing the information requested above, responding companies are encouraged to include any relevant information to confirm the company’s ability to meet the requirements outlined in this request.

SET-ASIDE

Complete responses to this notice will assist the VA in determining any potential set-aside for the requirement. Not providing all information requested in response to this notice may result in the VA being unable to determine a vendor potentially capable of satisfying the requirement and, subsequently, if the “rule of two” criteria is not met, a specific set-aside category may not be decided by the Contracting Officer.

SUBMITTAL OF RFI RESPONSE

If you believe you are capable of meeting this requirement please provide a complete response no later than Friday April 17, 2026 at 1:00 pm (Eastern) to Contract Specialist Rachael Avery at rachael.avery@va.gov and Contracting Officer Kymberly Morgan at kymberly.morgan@va.gov.

Further, if you believe a different NAICS code or Product Service Code (PSC) is a better fit for the subject requirement, please provide that information to us as well.

NAICS: 541519 – Other Computer Related Services PSC: DH01 – IT and Telecom – Platform Support Services: Database, Mainframe, Middleware (labor) NOTE: This email is being sent solely for information and planning purposes and does not constitute a solicitation or obligation on the part of the Government. Per FAR 15.201(e), responses to this notice are not considered offers, shall not be used as a proposal, and cannot be accepted by the Government to form a binding contract. Neither unsolicited proposals nor any other kinds of offer will be considered in response to this notice. No evaluation letters and/or results will be issued to the respondents; however, the Government does reserve the right to contact any respondent and/or respondent reference to obtain additional information. At this time, no solicitation exists; therefore, please do not request a copy of the solicitation. Any resulting procurement action will be the subject of a separate, future announcement. The information is provided for discussion purposes and any potential strategy for this acquisition may change prior to any solicitation release. The acquisition strategy, evaluation methodology, contract type, and any other acquisition decisions are to be determined.

See attached documents:

P09 - PD_CLOSED CAPTION PRO ENCODER SUPPORT_APR 6 2026

P02 - Limitations on Subcontracting for Supplies - PRE-SOL Certification End of Document

See attached document: P09 - PD_CLOSED CAPTION PRO ENCODER SUPPORT_APR 6 2026.

See attached document: P02 - Limitations on Subcontracting for Supplies - PRE-SOL Certification.

End of Document

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Sources Sought Notice

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Sources Sought Notice

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