36C77620Q0042-0001000.docx

DOCX document Posted

Attached to
R408--National Data Systems (NDS) Federal contract opportunity
Solicitation number
36C77620Q0042
Issued by
Department of Veterans Affairs Technology Acquisition Center Austin

About this file

This document is an amendment to a solicitation providing clarification on requested products and services. The solicitation is for National Data Systems help desk support from the Department of Veterans Affairs. The amendment adjusts the monthly deliverable due date and confirms the requirement is for one full-time equivalent rather than half. It identifies the incumbent contractor, confirms they are not eligible to compete for this work, and estimates the number of full-time equivalents needed is 4.5. The amendment addresses questions on accessing relevant IT systems and the impact if tier two help desk support is no longer covered under the contract. No changes are made to other terms and conditions by this amendment.

36C77620Q0042 0001 36C77620Q0042 0001_1.docx

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36C77620Q0042-010.pdf PDF
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36C77620Q0042-016.pdf PDF
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Text version

Contract Opportunity Amendment to a Previous Combined Solicitation

CLASSIFICATION CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

BASE NOTICE TYPE

RESPONSE DATE (MM-DD-YYYY)

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field Contract Opportunity Amendment to a Previous Combined Solicitation R408 National Data Systems (NDS) 44131 36C77620Q0042 03-06-2020 N 541611 Department of Veterans Affairs Program Contracting Activity Central 6150 Oak Tree Blvd, Suite 300 Independence OH 44131 Kymberly Morgan

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE

OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERE

D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) N/A 00776 Department of Veterans Affairs Program Contracting Activity Central 6150 Oak Tree Blvd, Suite 300 Independence OH 44131 00776 Department of Veterans Affairs Department of Veterans Affairs 6150 Oak Tree Blvd, Suite 300 Independence OH 44131 To all Offerors/Bidders

36C77620Q0042

X

X See continuation page.

CONTINUATION PAGE

The purpose of this amendment is to accomplish the following:

· Address the questions submitted in response to the solicitation.

Question 1
Could the government confirm the estimate of .5 FTE for the HCO task? The SOP leads us to believe the task is more suited for 1 FTE.
Answer 1
The task is more suited for 1 FTE as opposed to .5 FTE.
Question 2
On Section PWS Section 5.3, would the government consider adjusting the monthly deliverables due date to the 7th business day of the month from the 5th business day to allow for processing?
Answer 2
This would be an acceptable adjustment.
Question 3
Who is the current contractor?
Answer 3
Cognosante (AKA - BUSINESS INFORMATION TECHNOLOGY SOLUTIONS INC. dba BITS)
Question 4
Is the current contractor eligible to compete for this Solicitation?
Answer 4
No
Question 5
What is the current and expected number of FTEs required to perform the tasks, including optional ones?
Answer 5
The current and expected number of FTEs required to perform the tasks, including optional ones is 4.5 FTE.
Question 6
The Standard Operating Procedure (SOP) for Processing NDS Healthcare Operations Access Requests says to access a link for processing CAPRI/VistAWeb. The link provided does not work, can you please provide the CAPRI/VistAWeb processing steps?

Answer 6

Question 7
How would this program run without the Help Desk Support task in place? How would any issues be remediated? Is this for tier 2 only and tier 1 would be in place?
Answer 7
Currently the contractor is only responsible for handling tier 2 Help Desk Support tasks. Tiers 1 and 3 are handled by government staff. If tier 2 is no longer covered under contract services, those responsibilities will fall to government staff.

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