36C77618Q9246-0001002.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE

OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

BY

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

NONE

00776 Department of Veteran Affairs

PCAC-ST. LOUIS

11152 South Towne Square Saint Louis

MO

63123 00776 Department of Veterans Affairs

PCAC-ST. LOUIS

11152 South Towne Square St. Louis

MO

63123 To all Offerors/Bidders

36C77618Q9246 09-04-2018

X

REQUIREMENT: COGNIZEN AUTHORING TOOL

1. Title of Project: Cognizen Authoring Tool Training – Web Based

2. Background: The Veterans Health Administration VHA, eLearning division requires training for a new development tool to develop and deliver courses to clients and staff. This training will cover all users and administrators for this new tool. In addition, the training will be on-line instructor led courses. The training will support up to 100 learners during 10 webinars.

3. Objectives: At the conclusion of the week long training program, eLearning professionals who are responsible for developing eLearning content will benefit from this program. Specific objective/goals from this training include:

· VA Authoring Tool Basics

· The VA Authoring Tool Palette

· Content Creation

· Instructional Templates

· Administration of authoring tool

4. Scope of Work: The Contractor shall provide all labor, supervision, and other resources required to design and develop a series of web-based lessons that can also be used as part of a webinar series. The contractor will use the VA Authoring Tool to develop the lessons. The web-based lessons will be both used for self-paced training, and also used to present the content for the webinars.

5. Mandatory Tasks and Deliverables: The Contractor shall perform the mandatory tasks and provide the specific deliverables described below within the performance period stated in this Performance Work Statement (PWS). If, for any reason, any deliverable cannot be delivered on time according to the below schedule, the Contractor shall provide a written explanation to the Program Manager (PM)/Contracting Officer’s Representative (COR) three days prior to deliverable due date. This written transmittal shall include a firm commitment of when the work shall be completed. This transmittal to the PM/OR shall cite the reasons for the delay and the impact on the overall project.

The Contractor shall not commit or permit any act that interferes with the performance of work awarded to another Contractor or with the performance of Government employees. In any case where, in the course of fulfilling the contract requirements, the Contractor disturbs any work guaranteed under another separate contract, the Contractor must restore such disturbed work.

6. Tasks and Deliverables:

Task 6.1: The contractor shall develop a detailed Contractor Project Management Plan (CPMP) and briefing, which may be held in conjunction with a formal Government post-award meeting/teleconference for Employee Education System (EES). The CPMP shall present the Contractor's plan for completing the contract and shall be responsive to this PWS and describe, in further detail, the approach to be used for each aspect of the contract as defined in the Contractor’s technical proposal. At a minimum, the CPMP shall include the Contractor’s plan for managing the project, risk, quality, scope, change management, detailed schedule, and Contractor staff. The Contractor shall record and distribute minutes of the contract post-award meeting. The Contractor shall provide a project status report when requested by the PM/COR during the contract period identifying progress on tasks, relevant issues regarding the performance of the other tasks, expected due dates of deliverables, and accomplishments.

Deliverable 6.1:

6.1.1. Contractor Project Management Plan

6.1.2. Contract Post-Award meeting minutes

6.1.3. Electronic Status Reports (as required by COR)

Task 6.2: The Contractor will design and develop a number of web-based lessons that can also be used as part of a webinar series. The Contractor will use the Cognizen VA Authoring Tool to develop the lessons. The web-based lessons will be used to present the content for the webinars, and self-paced for on-demand access through the VA TMS System. The topic areas will include the following:

· VA Authoring Tool Basics

· The VA Authoring Tool Palette

· Content Creation

· Instructional Templates

· Admin Users

Plan shall be submitted to and approved by the PM/COR prior to implementation.

Deliverable 6.2:

6.2.1. Training Plan

Task 6.3: The Contractor will provide 10 hours of online training on the Cognizen tool. This training will be conducted in the following manner:

· Five (5) 1-hour sessions conducted over the course of one week. Each session will include a review of the training material and a question and answer (Q&A) segment. For example:

· Monday: VA Authoring Tool Basics, 30-45 minute session with 15 minutes for Q&A

· Tuesday: The VA Authoring Tool Palette, 30-45 minute session with 15 minutes for Q&A

· Wednesday: Content Creation, 30-45 minute session with 15 minutes for Q&A

· Thursday: Instructional Templates, 30-45 minute session with 15 minutes for Q&A

· Friday: This will be an open ad hoc session where 5-10 topic areas can be submitted by participants from the previous four days to review as a group.

· Three (3) 1-hour ad hoc sessions to address follow up questions.

· These ad hoc sessions will be conducted over the course of 3 months. Topic areas will be submitted to the The Contractor’s staff 15 days prior in order to prepare for the session. Topic areas will not exceed 10 items.

· Two (2) 1-hour sessions: Admin Role Users within the Tool, 30-45 minute session, 15 minutes Q&A.

Deliverable 6.3:

6.3.1. Delivery of Cognizen Authoring Tool Training Webinars

6.3.2. Delivery of any changes between live and on-demand training modalities.

Table 1, Mandatory Deliverable Table

Due Date

6.3.1

6.3.2

Delivery of on-demand programming

7. Evaluated Optional Tasks and Deliverables:

Not Applicable

8. Quality Control:

8.1 Contractor’s Quality Control Program: The Contractor shall develop and maintain an effective internal quality control program to ensure that services performed are in accordance with the PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum requirement, the Contractor shall internally develop quality control procedures that address the areas identified below in the Government’s Quality Assurance Surveillance Plan (QASP).

8.2 Performance Monitoring: Contractor’s performance will be monitored through the use of a formal QASP. This plan will provide specific performance standards used for monitoring and measuring the Contractor’s performance. The PM/COR will perform 100 percent inspection of the services covered under the contract.

The PM/COR will certify receipt of services and/or goods and recommends acceptance of the services/deliverables. This process will be used for approval of payment for the Contractor’s invoices and will serve as the mechanism to document that the overall performance of the Contractor has been acceptable for the period of time covered by the invoice.

9. Government-Furnished Equipment (GFE)/Government Furnished Information (GFI):

Not Applicable.

10. Performance Details:

10.1 Period of Performance: The period of performance shall be for One (1) year after contract award.

10.2. Place of Performance: Work shall be performed at the Contractor’s site. Contractor shall provide services during normal business hours from 8:00 A.M. to 4:30 P.M. local time, Monday through Friday, or as otherwise specified.

10.3 Observance of Government Holidays. There are 10 Federal holidays set by law (USC Title 5 Section 6103). Under current definitions, four are set by date:

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday. The other six holidays are set by a day of the week and month:

10.4. Type of Contract: The Government anticipates award of a Firm Fixed-Price contract.

10.5. Travel: No travel is anticipated in support of this contract.

10.6 Contractor Reporting Requirements (as required)

a. The Contractor shall submit an as required by the PM/COR- progress report, addressing the status of all active efforts. These reports shall also serve as the official reporting for order compliance, and each one will cover progress made for the prior period. At the conclusion of each deliverable, the Contractor shall provide a written memorandum documenting deliverable completion.

b. The progress report shall also identify any problems that may have arisen and provide an explanation of how each problem was resolved or, where one was not resolved, a plan for how the problem will be resolved.

c. The Contractor shall take minutes of all contract status conference calls and/or meetings held with the Program Manager. Copies of these minutes shall be attached to the next required progress report.

d. Progress reports requested by the PM/COR shall contain the following:

1) Contract status summary

2) Change request status (new, open, closed since last report)

3) Issue status (new, open, closed since last report)

4) Schedule status

5) Minutes of status meetings

e. The Contractor shall notify the PM/COR, in writing, if problems arise that could have an adverse effect upon the performance of the contract.

10.7 Contract Post-Award Meeting: The Contractor shall not commence performance on the tasks in this PWS until the CO has conducted a post-award meeting or has advised the Contractor that the post-award meeting has been waived.

11. Formal Acceptance or Rejection of Deliverables: The Government will review each deliverable within 10 business days and provide comments. The Contractor shall have 5 business days to incorporate the Government’s comments and make appropriate revisions.

12. Changes to the PWS Any changes to this PWS shall be authorized and approved only through written correspondence from the CO. A copy of each change will be kept in a contract folder, along with all other products of the contract. Costs incurred by the Contractor through the actions of parties other than the CO shall be borne by the Contractor.

13. Confidentiality and Non-Disclosure: It is agreed that:

a. The preliminary and final deliverables, as well as all associated working papers and other material deemed relevant by VA that have been generated by the Contractor in the performance of this contract, are the exclusive property of the U.S. Government and shall be submitted upon request to the CO at the conclusion of the contract.

b. The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this contract. No information shall be released by the Contractor. Any request for information relating to this contract presented to the Contractor shall be submitted to the CO for response.

c. Press releases, marketing material, or any other printed or electronic documentation related to this contract shall not be publicized without the written approval of the CO.

d. Non-Disclosure and Conflict of Interest: The Contractor and Contractor’s staff may have access to Government-sensitive information and shall be required to sign non-disclosure and conflict of interest statements.

14. Contract Security Requirements:

Contractor shall NOT have access to VA Personally Identifiable Information (PII) or Information Technology (IT) Systems

52.212-2 BASIS OF AWARD

The evaluation of offers will be conducted in accordance with (IAW) Federal Acquisition Regulation (FAR) Part 12, Commercial Items, and FAR Part 13, Simplified Acquisition Procedures. The Government will select the proposal with the lowest evaluated price that meets the acceptability standards for non-price factors. A contract may be awarded to the offeror who is deemed responsible IAW FAR 9.1, as supplemented, whose proposal conforms to the solicitation’s requirements (to include all stated terms, conditions, representations, certifications, and all other information required by the RFQ) to represent the technically acceptable proposal with the lowest complete and reasonable price.

First, the Government will rank the proposals from lowest to highest proposed Total Evaluated Price (TEP). Next, the Government will evaluate the technical proposals on an acceptable or unacceptable basis, starting with the proposal with the lowest TEP. The Acceptable and Unacceptable definitions are as follows:

Acceptable: Proposal meets the requirements of the solicitation.

Unacceptable: Proposal does not meet the requirements of the solicitation.

If the lowest priced proposal is technically acceptable, the Government will evaluate the contractor’s price for completeness and reasonableness as defined below:

Completeness. The offeror’s proposed price and other information will be reviewed to determine the extent to which cost elements of the offer have been addressed. The offeror’s price proposal will be evaluated to ensure continuity and traceability of prices to the technical proposal and between the initial proposal and any revisions thereto. The review will determine the adequacy of the contractor’s proposal in addressing and fulfilling the solicitation requirements.

Reasonableness. For a price to be reasonable, it must represent a price to the Government that a prudent person would pay in the conduct of competitive business.

If the lowest priced proposal is technically acceptable, the TEP is complete and reasonable, this contractor’s proposal represents the best value to the Government and the evaluation process is complete at this point. Award will be made to that contractor without further consideration of any other proposals. If the lowest priced proposal is not technically acceptable, the Government will consider the correction potential of the proposal and may enter into negotiations with that contractor. If after negotiations with that contractor, their proposal is technically acceptable and their proposal remains the lowest priced (with the TEP complete and reasonable), the contract will be placed with that contractor without further consideration of any other proposals. If the Government deems the proposal not easily correctable, or if at any time their proposal becomes other than the lowest priced proposal, the next lowest priced proposal will be evaluated for technical acceptability, followed by an analysis of their TEP to verify reasonableness and completeness. Negotiations will take place as necessary or deemed appropriate by the Government. The evaluation process will continue until reaching a technically acceptable offer with a TEP that is reasonable and complete, or until all proposals are evaluated.

As described above, the Government may negotiate with one or more contractors; however, the Government is not required to negotiate with any or all contractors submitting a proposal. Furthermore, the Government will not negotiate with more than one contractor at a time.

Past performance will not be used to determine technical acceptability, however, information obtained from sources available to the Government, such as the Past Performance Information Retrieval System (PPIRS) may be used as part of the responsibility determination IAW FAR 9.104-1. The Government reserves the right to obtain information relative to present and past performance on its own.