36C77027Q0021- RFI- Pallet Rack Inspection.docx

Sources Sought Notice

GENERAL INFORMATION

SET-ASIDE

NCO 15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway

Leavenworth KS 66048-5012

POINT OF CONTACT*

Contract Specialist Diana Olson Diana.Olson@va.gov 913-946-1980

PLACE OF PERFORMANCE

POSTAL CODE

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Sources Sought Notice

THIS IS A REQUEST FOR INFORMATION (RFI)/SOURCES SOUGHT (SS)

DISCLAIMER:

This RFI is issued solely for information and planning purposes and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.

SOURCES SOUGHT DESCRIPTION:

This is NOT a solicitation announcement. This is an RFI only. The purpose of this RFI is to gain knowledge of potential qualified sources and their size classification relative to NAICS 541350 Building Inspection Services. Responses to this RFI will be used by the Government to make appropriate acquisition decisions. After review of the responses to this RFI, a solicitation announcement may be published. Responses to this RFI are not considered adequate responses for a solicitation announcement.

Pallet Rack Inspection and Repairs It is the responsibility of the interested source to demonstrate to the government that the interested parties can provide the services above. Please see the included Statement of Work for more details regarding the services requested.

If you are interested and capable of providing the sought-out services, please provide the requested information below.

1. Please provide the following:

a. Company Name

b. Address

c. Point of Contact Name, Phone Number, and Email Address

d. SAM UEI No.

2. Please indicate the size status and representations of your business, such as, but not limited to: Service-Disabled, Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), HUBZone, Woman-Owned Small Business (WOSB), Large Business, etc.).

3. Is your company considered small under the NAICS code identified under this RFI?

4. Does your company have an FSS contract with GSA, VA NAC, NASA SEWP, or any other Federal contract that can be utilized to procure the requirement listed above? If so, please provide the contract number.

Please submit your capabilities that show clear, compelling and convincing evidence that you can meet the requirements described in the attached Statement of Work.

Responses to this notice shall be submitted via email to Diana Olson at diana.olson@va.gov. Telephone responses shall not be accepted. Responses must be received no later than Friday, November 20, 2026, at 5:00PM CST. If a solicitation is issued, it shall be announced later and all interested parties must respond to that solicitation announcement separately from their response to this RFI. Responses to this notice are not a request to be added to a prospective bidders list or to receive a copy of the solicitation.

SECTION 1: GENERAL INFORMATION

1.1 TITLE OF SERVICE: Mid-South CMOP Station 764 Racking Support

1.2 PERFORMANCE OF WORK: The Contractor shall provide professional pallet rack inspection, engineering analysis, safety training, and corrective repair services for industrial steel storage rack systems located at the Mid-South Consolidated Mail Outpatient Pharmacy (CMOP), Station 764, 3209 Elam Farms Parkway, Murfreesboro, Tennessee 37127.

The Contractor shall furnish all qualified personnel, supervision, equipment, tools, materials, transportation, and technical expertise necessary to perform the following services:

1.2.1 Annual Pallet Rack Inspection and Engineering Analysis:

Conduct one (1) comprehensive annual inspection and engineering assessment of all industrial steel pallet rack systems within the Government-designated inspection inventory, consisting of approximately seventy-five (75) pallet rack bays.

Services shall include evaluation of structural integrity, identification of damaged or missing components, verification of rack configurations and allowable load capacities, documented deficiency classifications, photographic evidence, corrective-action recommendations, and applicable engineering calculations.

The Contractor shall furnish and install all required load-capacity plaques or labels identified through the annual assessment. Associated engineering documentation, rack layouts, load-capacity determinations, and placarding shall be included in the annual inspection and engineering analysis.

1.2.2 Annual Rack Safety Awareness Training:

Provide physical corrective repairs to damaged industrial steel pallet rack systems identified during annual inspections or reported by the Government throughout the contract period.

Authorized repairs may include replacement of damaged structural components, installation of compatible engineered repair solutions, and restoration of structural load-bearing capacity.

The Contractor shall furnish all labor, supervision, replacement components, engineered repair kits, materials, tools, equipment, transportation, and engineering services necessary to complete each authorized repair.

Engineering calculations, repair design, professional engineering approval, and post-repair certification required to accomplish an authorized physical repair shall be included in the Contractor's itemized repair quotation and authorized repair price.

All physical repairs require an itemized quotation and written authorization using the established repair contract line item number. If the quotation exceeds the threshold of the designated repair CLIN a contract modification will be required through the Contracting Officer (CO) before work begins.

1.2.3 Corrective Rack Repair and Engineering Support (As Needed):

Provide as-needed engineering assessments and physical repairs for pallet rack deficiencies identified during annual inspections or reported by the Government throughout the contract period. Services may include replacement or engineered repair of damaged structural components, restoration of load-bearing capacity, and post-repair verification and certification.

Corrective actions shall be prioritized according to the severity of identified deficiencies, with Critical and High conditions receiving priority response. All proposed repairs require an itemized quotation and written authorization in accordance with the contract before work begins.

1.2.4 Applicable Standards and Professional Qualifications:

All services shall be performed in accordance with applicable provisions of OSHA 29 CFR 1910, ANSI MH16.1, Rack Manufacturers Institute (RMI) guidance, applicable building codes, and National CMOP Warehouse Safety Policy 770-00-100-P.

Engineering calculations, rack modifications requiring professional approval, and post-repair structural certifications shall be performed or approved by a registered design professional appropriately qualified for the work. Following authorized structural repairs, the Contractor shall provide applicable engineering documentation and certification demonstrating that the affected rack system has been restored to its original rated load capacity or to an alternative allowable capacity expressly approved by the Government and supported by appropriate engineering analysis.

1.2.5 Documentation and Deliverables:

The Contractor shall provide inspection reports, engineering assessments, load-capacity calculations, deficiency documentation, corrective repair recommendations, training records, and repair completion documentation as specified in this Performance Work Statement. All documentation shall identify the affected rack locations and provide sufficient information for the Government to evaluate deficiencies, authorize corrective actions, and verify satisfactory contract performance.

1.3 PERFORMANCE PERIOD:

The Contractor shall perform one (1) comprehensive pallet rack inspection and associated engineering assessment during each contract year, along with the annual rack safety awareness training specified in this PWS.

Corrective rack repair and associated engineering support services shall be available throughout each active contract period and performed only when requested and authorized by the Government in accordance with the applicable contract requirements.

The Contractor shall not be required to maintain full-time personnel on-site. On-site inspections, training, engineering assessments, and authorized corrective repairs shall be coordinated with the Government's designated representative in accordance with the scheduling and response requirements established elsewhere in this PWS.

1.4 CONTRACT TYPE: Firm Fixed Price

1.5 WORKING HOURS:

Mid-South CMOP 3209 Elam Farms Parkway, Murfreesboro, Tennessee 37127

a. Monday through Friday 6:30 am to 5:00 pm CST

b. Saturday 6:30 am to 3:00 pm CST

1.6 SERVICE INTENT: The intent of this service is to ensure that all pallet rack systems within the Mid-South CMOP are maintained in a safe, compliant, and fully operational condition through comprehensive engineering inspections, load capacity verification, and documented corrective actions. By providing professional engineering expertise, detailed assessments, and necessary repairs, this service supports the CMOP’s mission of sustaining an efficient, secure, and regulation‑compliant pharmaceutical distribution environment.

For purposes of this contract, engineering expertise shall include professional structural engineering knowledge and experience specific to industrial steel pallet rack systems, including evaluation of structural integrity, determination of allowable load capacities, assessment of damaged structural components, development or approval of engineered repair solutions, and post-repair structural certification, as applicable.

Engineering services requiring professional approval or certification shall be performed or approved by a registered design professional appropriately qualified and licensed to perform the required work.

1.7 SERVICE END RESULT: The work performed under this contract is designed to proactively identify risks, preserve the structural integrity of all storage systems, and promote a safe workplace for CMOP personnel while aligning with federal, VA, and industry standards.

1.8 SAFETY REGULATIONS: The Contractor shall comply with applicable occupational safety and health regulations, recognized industrial steel storage rack standards, and VA/CMOP safety requirements during the performance of all inspections, engineering assessments, training, and authorized corrective repairs.

The following regulations, standards, and policies shall apply to the extent relevant to the work performed:

1.8.1 Federal Occupational Safety and Health Requirements:

· 29 CFR 1910.176 — Handling Materials, General: Requirements concerning safe material storage, stability of stored materials, and clearance of aisles and passageways.

· 29 CFR 1910.178 — Powered Industrial Trucks: Requirements applicable when the Contractor operates forklifts or other covered powered industrial trucks.

· 29 CFR 1910.22 — Walking-Working Surfaces, General Requirements: Requirements for safe conditions in work areas, including housekeeping and walking surfaces.

· 29 CFR 1910.28 and 1910.29 — Fall Protection and Falling Object Protection: Applicable requirements when work activities involve exposure to fall hazards or falling objects.

· 29 CFR 1910.132 — Personal Protective Equipment: Requirements for hazard assessment, selection, and use of appropriate personal protective equipment.

· 29 CFR 1910.147 — Control of Hazardous Energy: Applicable requirements when servicing activities expose personnel to hazardous energy from equipment or machinery.

1.8.2 Industrial Steel Storage Rack Standards.

· ANSI MH16.1-2021 — Design, Testing, and Utilization of Industrial Steel Storage Racks: Contractor shall apply the applicable provisions of this standard to structural assessments, load-capacity evaluations, rack modifications, and engineered repair solutions, as required by this PWS.

· Rack Manufacturers Institute (RMI) Guidance: Applicable technical guidance concerning rack inspection, identification of structural damage, maintenance, and engineered repairs shall be considered when developing recommendations and corrective solutions.

1.8.3 VA and CMOP Safety Requirements:

· National CMOP Warehouse Safety Policy 770-00-100-P: The Contractor shall comply with applicable contract requirements derived from this policy, including rack inspection and damage reporting, load-capacity documentation, evaluation of structural modifications, and post-repair engineering certification.

· Station 764 Facility Safety Procedures: The Contractor shall comply with applicable facility access, work coordination, emergency notification, and site-specific safety procedures communicated by the Government.

The Contractor shall immediately notify the designated Government representative upon discovery of rack conditions presenting an immediate or potentially significant safety hazard. The Government shall coordinate operational restrictions and isolation of affected rack systems, while the Contractor shall provide technical recommendations and perform authorized corrective actions.

The specific inspection procedures, engineering requirements, damage classifications, corrective repair procedures, and acceptance criteria shall be established in the applicable technical sections of this PWS.

1.9 CONTRACT AUTHORITY

1.9.1 Contracting Officer (CO): The CO has responsibility for the administration of this contract. The CO alone, without delegation, is authorized to act on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

1.9.2 Contracting Officer’s Representative (COR): The COR shall be appointed by letter from the CO. The CO who uses COR’s are the primary Government representatives for the administration of the contract. COR’s shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

1.9.3 Changes to the Performance of Work: Any modification to this Performance Work Statement (PWS) shall be authorized only through written directions issued by the Contracting Officer (CO).

SECTION 2: BACKGROUND

2.1 CONSOLIDATED MAIL ORDER PHARMACY: The United States Department of Veterans Affairs Consolidated Mail Outpatient Pharmacy (VA CMOP) processes over 500,000 prescriptions per day at seven regional sites. Prescriptions are entered into the patient’s Electronic Health Record (EHR) at VA hospitals and clinics, then transmitted to the assigned CMOP for processing and mailing to the veteran.

2.2 MIDSOUTH CMOP STATION 764: The Mid-South CMOP is one of the seven VA CMOP facilities that provide high‑volume prescription fulfillment services nationwide. Advanced automation and material handling systems are used to fulfill orders transmitted from VA medical centers and clinics. Mid-South CMOP currently consists of a new APFS facility at the VA Elam Farms building, in Murfreesboro, TN. Consolidated Mail Outpatient Pharmacy (CMOP) Murfreesboro TN supports all fifty states, Washington D.C., Puerto Rico, and US Territories.

2.3 SERVICE REQUIREMENTS & PERFORMANCE FREQUENCY: The Mid-South CMOP utilizes selective racking systems throughout warehouse, packaging, pharmaceutical storage, and material staging areas. Due to continual forklift operations and daily material handling activities, rack systems are subject to wear, impact damage, missing components, and configuration changes.

The Government requires the Contractor to provide professional pallet rack inspection, engineering assessment, load-capacity verification, safety awareness training, and corrective repair services to maintain the structural integrity and safe operation of industrial steel storage rack systems located at the Mid-South Consolidated Mail Outpatient Pharmacy (CMOP), Station 764.

The Contractor shall perform one (1) comprehensive pallet rack inspection and engineering assessment during each twelve-month contract period, covering approximately 75 pallet rack bays. The annual assessment shall include evaluation of structural integrity, identification and classification of deficiencies, verification of allowable load capacities, documented corrective-action recommendations, and preparation of applicable engineering reports and load-capacity documentation.

The Contractor shall also provide one (1) annual rack safety awareness training session for designated CMOP personnel, accommodating up to twenty (20) participants. The annual training shall be coordinated with the scheduled comprehensive pallet rack inspection and conducted during the same site visit whenever practical, subject to coordination with the Contracting Officer's Representative (COR) and CMOP operational requirements. Training may be delivered virtually in accordance with the requirements established elsewhere in this Performance Work Statement (PWS).

Physical corrective rack repair services shall be available on an as-needed basis throughout each applicable contract period. Such repairs may be required to address deficiencies identified during annual inspections, damage reported by the Government between scheduled inspections, or emergent conditions affecting rack structural integrity or warehouse safety.

All engineering services necessary to design, implement, verify, or certify an authorized physical repair shall be included within the scope and quoted price of that repair.

The Contractor shall submit an itemized quotation for each proposed repair, including all necessary materials, labor, equipment, and associated engineering services. No corrective repair work shall commence until authorized by the Contracting Officer (CO) using the designated repair CLIN and/or through an executed contract modification.

This contract does not require a full-time or permanently assigned on-site Contractor representative. Contractor personnel shall be present at the facility only when necessary to conduct scheduled inspections, perform authorized physical repairs, or complete other services requiring physical access. Engineering calculations, report preparation, technical consultations, and training may be performed remotely when appropriate and consistent with the requirements of this PWS.

The Contractor shall coordinate all scheduled and as-needed on-site activities with the COR to minimize disruption to CMOP warehouse operations. Contractor response requirements for reported rack deficiencies shall be based on the severity of the identified condition and the performance requirements established elsewhere in this PWS.

All inspections, engineering assessments, corrective recommendations, and authorized repairs shall conform to the applicable requirements identified in Section 1.8, Safety Regulations, including OSHA 29 CFR 1910, ANSI MH16.1-2021, applicable Rack Manufacturers Institute (RMI) guidance, and National CMOP Warehouse Safety Policy 770-00-100-P.

SECTION 3: TEMPORARY CONTROLS

3.3 UTILITIES: No utility service—including water, sewer, electrical, communications, or fire protection systems may be interrupted without prior approval from the CO/COR. All electrical work must be completed with the affected circuits or equipment de‑energized. If an electrical outage is not feasible, work on energized systems shall not begin without the Medical Center Director’s prior written approval. Requests for utility interruptions shall be submitted in writing to the COR at least 72 hours in advance and must specify the reason, date, exact time, and anticipated duration of the outage.

SECTION 4: PWS GENERAL REQUIREMENTS

The Contractor shall perform one (1) comprehensive annual inspection of the Government-designated industrial steel pallet rack inventory, consisting of approximately seventy-five (75) pallet rack bays.

The inspection shall include all rack bays within the designated inventory and shall evaluate, as applicable, uprights, beams, horizontal and diagonal braces, anchors, baseplates, row spacers, beam locking devices, decking, protective devices, and other structural or safety-related components.

The Contractor shall:

· Identify and document damaged, missing, deteriorated, or noncompliant components.

· Record the location and configuration of each inspected rack bay.

· Photograph identified deficiencies.

· Assign deficiency severity classifications in accordance with Section 5.2.

· Provide corrective-action recommendations.

· Identify rack conditions requiring immediate Government notification or operational restrictions.

· Document the condition and disposition of previously reported deficiencies when applicable.

The annual inspection shall encompass the completely designated rack inventory and shall not be limited to a representative sample of rack bays.

The Contractor shall perform an annual engineering assessment and load-capacity verification of the approximately seventy-five (75) pallet rack bays included in the designated inspection inventory.Verify rack configurations.

The Contractor shall:

· Verify rack configurations, structural component characteristics, beam elevations, and applicable manufacturer specifications.

· Obtain field measurements and supporting information necessary to determine allowable load capacities.

· Identify allowable load capacities, including applicable beam-level and rack-bay limitations.

· Prepare rack layout drawings and Load Application and Rack Configuration (LARC) documentation, or equivalent engineering records, sufficient to identify the evaluated configurations and corresponding allowable load capacities.

· Identify rack configurations requiring corrective action, modification, or restricted loading.

· Furnish and install all required load-capacity plaques or labels in accordance with the applicable engineering determinations and rack safety requirements.

· Provide a complete engineering report and documentation of installed placarding in accordance with Section 6.3.

All services, engineering calculations, documentation, materials, and installation labor associated with annual load-capacity placarding shall be included in the annual inspection and engineering analysis contract line item.

The Contractor shall provide engineering assessments, corrective repair recommendations, and physical repair services for damaged industrial steel pallet rack systems identified during annual inspections or reported by the Government throughout the contract period.

Upon identification or notification of damaged rack components, the Contractor shall evaluate the reported condition, verify the damage classification, and determine the appropriate corrective action necessary to restore the affected rack system to a safe operating condition.

Recommended corrective actions may include replacement of damaged components with compatible manufacturer-approved components, installation of professionally engineered rack repair solutions, or other repair methods approved by a registered design professional appropriately qualified for the work.

The Contractor shall furnish all qualified personnel, labor, supervision, replacement components, engineered repair kits, materials, tools, equipment, transportation, and professional engineering services necessary to perform each authorized corrective repair. All replacement components and engineered repair solutions shall be compatible with the existing rack system and shall meet the applicable structural and load-bearing requirements.

For each proposed repair, the Contractor shall submit an itemized quotation identifying the affected rack location, damaged components, recommended repair method, required materials, estimated labor, applicable engineering services, total proposed cost, and anticipated completion schedule.

Physical repair services shall be performed only after receipt of written authorization from the Contracting Officer (CO), or through an ordering mechanism expressly established under the contract. No additional repair work shall be performed solely on the basis of a recommendation or request from facility personnel.

Following completion of authorized structural repairs, the Contractor shall provide documentation demonstrating that the affected rack system has been restored to its original design load capacity or to an alternative load capacity expressly approved by the Government and supported by engineering analysis.

Engineering approval and post-repair structural certification shall be provided by a registered design professional, appropriately qualified and licensed to perform the required work.

All completed repairs shall be documented through photographic evidence, identification of replaced or repaired components, applicable engineering calculations, and a final repair completion report.

The Contractor shall perform all authorized repair activities in accordance with the applicable safety requirements identified in Section 1.8 of this PWS and the relevant provisions of ANSI MH16.1-2021 and National CMOP Warehouse Safety Policy 770-00-100-P.

4.4 TRAINING:

The Contractor shall provide one (1) annual pallet rack safety awareness training session for up to twenty (20) Government-designated personnel during each twelve-month contract period.

Training shall be designed for warehouse personnel, equipment operators, supervisors, and designated Facilities or safety personnel responsible for the operation, observation, inspection coordination, or management of industrial steel pallet rack systems.

Training shall emphasize the recognition of unsafe rack conditions, proper loading practices, reporting of rack damage, and appropriate actions when potentially hazardous conditions are identified.

Training shall incorporate examples relevant to the pallet rack systems and warehouse operations at Mid-South CMOP and shall be consistent with applicable OSHA requirements, ANSI MH16.1, recognized Rack Manufacturers Institute (RMI) guidance, and the facility's applicable warehouse safety policies.

At a minimum, the training shall address the following subjects:

4.4.1 Pallet Rack System Components and Structural Integrity

· Identification and basic function of uprights, beams, braces, anchors, baseplates, beam locking devices, decking, and protective components.

· How rack configuration, component condition, and proper installation affect structural integrity.

· Common causes of rack damage, including material handling equipment impacts, overloading, and improper loading practices.

4.4.2 Recognition of Rack Damage and Unsafe Conditions

· Identification of bent, twisted, cracked, displaced, or otherwise damaged structural components.

· Recognition of missing or damaged anchors, beam locking devices, braces, and other safety-related components.

· Identification of improperly seated beams, displaced decking, and visible rack instability.

· Recognition of conditions requiring immediate reporting, operational restrictions, or additional evaluation.

4.4.3 Safe Loading and Load-Capacity Awareness

· Understanding rack load-capacity plaques and labels.

· Distinguishing between allowable beam-level loads, rack configuration capacities, and applicable pallet or unit-load limitations.

· Importance of proper load distribution, pallet placement, and compliance with posted load capacities.

· Effects of unauthorized beam relocation, rack reconfiguration, or structural modification on allowable load capacities.

4.4.4 Rack Inspection and Damage Reporting

· Importance of routine visual observations by warehouse personnel.

· Recognition of conditions that should be reported for further evaluation.

· Facility procedures for reporting suspected rack damage or unsafe conditions.

· Importance of documenting and communicating rack damage promptly.

· Distinction between employee visual observations and formal engineering inspections.

4.4.5 Hazard Response and Operational Restrictions

· Appropriate employee actions when significant rack damage or instability is observed.

· Importance of restricting access to potentially unsafe rack locations.

· Procedures for notifying designated Government personnel.

· Prohibition against unauthorized rack repairs, modifications, or continued loading of rack systems subject to operational restrictions.

· Requirement for appropriate evaluation and authorization before restricted rack locations are returned to service.

SECTION 5: EXECUTION OF WORK

· Coordinate with the COR.

· Conduct inspections during approved operating hours.

· Minimize disruption to CMOP operations.

· Follow all CMOP safety and security requirements.

5.2 DEFICIENCY IDENTIFICATION

5.2.1 Classification

Deficiencies shall be classified as:

· Critical

· High

· Moderate

· Low

Each deficiency shall include:

· Unique identifier

· Rack location

· Photograph

· Description

· Recommended action

5.3 LOAD CAPACITY ANALYSIS

The Contractor shall perform one (1) comprehensive load-capacity verification and engineering assessment of approximately 75 pallet rack bays during each twelve-month contract period, in conjunction with the annual inspection required under Section 4.1.

The Contractor shall verify existing rack configurations, structural components, beam elevations, and allowable load capacities using available manufacturer documentation, field measurements, and applicable engineering methods.

Additional load-capacity calculations or engineering evaluations shall be performed when necessary to support the design, execution, verification, or certification of an authorized physical rack repair. Such engineering services shall be included within the scope and authorized price of the applicable repair.

The Contractor shall not perform separately ordered supplemental engineering assessments unrelated to an authorized physical repair under the as-needed repair CLIN.

5.3.1 Engineering Calculations

All engineering calculations and load-capacity determinations shall:

· Engineering Qualifications: Be prepared or reviewed by qualified engineering personnel possessing documented education, specialized training, and demonstrated experience in the structural analysis, design, and load-capacity evaluation of industrial steel storage rack systems.

· Engineering Review and Approval: Be reviewed and approved by an engineer with demonstrated competency in industrial steel storage rack systems. When applicable law or the scope of engineering services requires professional licensure, calculations and certifications shall be approved, signed, and sealed by a Professional Engineer (PE) legally authorized to perform such services.

· Rack Identification: Identify the applicable rack locations, structural configurations, beam elevations, and allowable load capacities.

· Supporting Documentation: Include supporting engineering calculations, rack layouts, applicable design assumptions, and references to the standards used in determining load capacities.

· Structural Limitations: Identify any limitations, deficiencies, or conditions affecting the allowable loading of the rack systems.

· Load-Capacity Placarding: Provide recommendations for updated load-capacity plaques or labels when existing placarding is missing, inaccurate, or affected by approved modifications.

Qualified rack inspectors may conduct visual inspections, obtain field measurements, document rack configurations, and assist in preparing technical information. Inspector training or certification alone shall not substitute for the engineering qualifications required to approve structural load-capacity determinations.

All engineering calculations, load-capacity determinations, and supporting documentation shall conform to the applicable requirements identified in Section 1.8, Safety Regulations, including ANSI MH16.1-2021 and National CMOP Warehouse Safety Policy 770-00-100-P.

5.4 REPAIR VERIFICATIONS

5.4.1 Post-Repair Review

Following completion of each authorized structural rack repair, the Contractor shall verify and document that:

· The approved repair method was properly implemented.

· Required replacement components, engineered repair kits, anchors, and associated materials were correctly installed.

· The completed repair conforms to the applicable manufacturer specifications, approved engineering design, and contractual requirements.

· The affected rack system has been restored to its original rated load capacity or an alternative allowable capacity expressly approved by the Government and supported by engineering analysis.

· Required engineering approvals and post-repair structural certifications have been completed by appropriately qualified personnel.

· Any necessary updates to rack load-capacity documentation or placarding have been completed.

· Photographic evidence and a repair completion report have been submitted to the COR.

The Contractor shall identify any remaining limitations or restrictions affecting the repaired rack system. The Government shall determine when operational restrictions may be removed following receipt and acceptance of the required repair documentation and applicable engineering certification.

SECTION 6: SUBMITTALS

6.1 INSPECTION REPORTING

The Contractor shall prepare and submit a comprehensive annual pallet rack inspection report documenting the structural condition, identified deficiencies, damage classifications, and recommended corrective actions for the complete Government-designated pallet rack inventory, consisting of approximately seventy-five (75) pallet rack bays.

The inspection report shall provide sufficient information for the Government to identify affected rack locations, evaluate identified safety hazards, prioritize corrective actions, and develop subsequent repair requirements.

The annual inspection report shall be submitted electronically in Portable Document Format (PDF) to the Contracting Officer's Representative (COR) within fifteen (15) calendar days following completion of the on-site annual inspection.

6.1.1 Required Inspection Report Deliverables

The Contractor shall provide the following documentation as part of the annual inspection report:

6.1.1.1 Executive Summary

An overview of the inspection results, including:

· Date of inspection and identification of the facility inspected.

· Total number of rack bays inspected.

· General assessment of the condition of the inspected rack systems.

· Summary of deficiencies identified by severity classification.

· Identification of Critical or High deficiencies requiring priority corrective action.

· Summary of recommended corrective actions and identified operational safety concerns.

6.1.1.2. Detailed Inspection findings

A documented assessment of the inspected rack systems, including:

· Unique identification of each inspected rack bay or rack location.

· Identification of damaged, missing, deteriorated, or improperly installed components.

· Description of each identified deficiency and its potential effect on rack safety or structural integrity.

· Severity classification in accordance with Section 5.2 of this Performance Work Statement (PWS).

· Identification of observed conditions requiring additional evaluation, repair, replacement, or operational restrictions.

· Documentation of previously identified deficiencies that remain unresolved, when applicable.

6.1.1.3 Corrective Action Recommendations

A prioritized corrective action list identifying:

· Unique deficiency reference number.

· Affected rack location and structural component.

· Description of the deficiency.

· Assigned severity classification.

· Recommended corrective action, including repair, component replacement, or other appropriate measures.

· Identification of conditions requiring immediate attention or restricted rack use.

Corrective action recommendations shall be sufficiently detailed to assist the Government in evaluating repair priorities and requesting itemized quotations for corrective work.

6.1.1.4 Photographic Documentation

Photographic evidence shall be provided for each identified deficiency and shall:

· Clearly illustrate the affected rack component and observed damage or condition.

· Identify the corresponding rack location and deficiency reference number.

· Include additional views or measurements when necessary to demonstrate the nature or extent of the deficiency.

6.1.1.5 Inspection Summary and Recommendations

The report shall include an overall summary of the inspection findings, recommended corrective-action priorities, and any identified conditions requiring additional monitoring or follow-up.

Where the inspection identifies conditions affecting allowable rack load capacities, the Contractor shall cross-reference the applicable engineering analysis and load-capacity documentation required under Section 6.3.

6.1.2 Immediate Hazard Notification

The Contractor shall immediately notify the COR upon identifying a Critical deficiency or any condition presenting an immediate threat to personnel safety or rack structural integrity.

Notification shall occur upon discovery and shall not be delayed until submission of the final annual inspection report.

The Contractor shall provide the affected rack location, description of the observed condition, available photographic evidence, and recommended immediate safety precautions.

The Government shall be responsible for implementing operational restrictions, including unloading, isolating, or restricting access to affected rack systems, as appropriate.

6.2 DEFICIENCY LOG

The Contractor shall prepare and submit a comprehensive pallet rack deficiency log documenting all deficiencies identified during the annual inspection of the Government-designated pallet rack inventory, consisting of approximately seventy-five (75) rack bays.

The deficiency log shall serve as a structured record of identified rack conditions, severity classifications, recommended corrective actions, and the status of deficiencies previously identified during earlier inspections, when such information is available.

6.2.1 Deficiency Log Information:

The Contractor shall record the following information for each identified deficiency:

· Unique Deficiency Identifier: A unique reference number assigned to each deficiency to support tracking and cross-referencing throughout the inspection report, engineering documentation, and corrective repair process.

· Rack Identification and Location: Identification of the affected rack system, aisle, row, bay, and other applicable location information sufficient to locate the deficiency within the facility.

· Date Identified: The date on which the deficiency was initially observed or documented by the Contractor.

· Affected Component: Identification of the damaged, missing, deteriorated, or nonconforming rack component, including uprights, beams, braces, anchors, baseplates, beam locking devices, decking, or other applicable components.

· Deficiency Description: A clear description of the observed condition, including the nature and extent of damage or nonconformance.

· Severity Classification: Assignment of a Critical, High, Moderate, or Low classification in accordance with Section 5.2 of this PWS.

· Recommended Corrective Action: Identification of the recommended repair, component replacement, operational restriction, or other corrective measure necessary to address the deficiency.

· Additional Comments: Relevant observations, engineering considerations, or other information necessary to support the Government's evaluation and prioritization of corrective actions.

6.3 LOAD CAPACITY REPORTING

The Contractor shall prepare and submit a comprehensive engineering load-capacity report documenting the allowable load capacities of all industrial steel pallet rack systems included in the Government-designated annual inspection inventory, consisting of approximately seventy-five (75) rack bays.

The report shall be based on verified rack configurations, field measurements, available manufacturer specifications, and applicable engineering calculations performed in accordance with Sections 4.2 and 5.3 of this Performance Work Statement (PWS).

The Contractor shall provide sufficient technical documentation to identify the evaluated rack configurations, establish their allowable load capacities, and support the continued safe utilization of the pallet rack systems.

All engineering calculations, drawings, reporting, and required load-capacity plaques or labels shall be included in the annual inspection and engineering analysis Contract Line Item Number (CLIN).

· Rack Layout

· Capacity Calculations Per Bay

6.4 TRAINING DOCUMENTATION

The Contractor shall provide one (1) rack safety awareness training session during each twelve-month contract period for up to twenty (20) designated CMOP personnel.

The annual training shall be coordinated with the comprehensive pallet rack inspection and scheduled during the same site visit whenever practical. The specific training date and time shall be coordinated in advance with the Contracting Officer's Representative (COR) to accommodate CMOP warehouse operations and personnel availability.

Training may be delivered virtually in accordance with Section 4.4 of this Performance Work Statement (PWS). A separate on-site visit shall not be required solely for training unless otherwise authorized by the Government.

Upon completion of each annual training session, the Contractor shall provide the following documentation to the COR:

· Training date, duration, and method of delivery.

· Training agenda and instructional materials.

· Attendance roster identifying participating CMOP personnel.

· Name and qualifications of the instructor.

· Documentation confirming completion of the training session.

All training documentation shall be submitted electronically to the COR within five (15) business days following completion of the training session.

SECTION 7: QUALITY REQUIREMENT:

7.1 COMPLIANCE STANDARDS

All inspections, engineering analyses, load-capacity determinations, training, and authorized pallet rack repairs performed under this contract shall comply with the applicable federal occupational safety regulations, industrial steel storage rack standards, building code requirements, and VA/CMOP policies specifically identified in Section 7.1.2 of this Performance Work Statement (PWS).

The Contractor shall furnish personnel possessing the qualifications, technical training, and demonstrated experience appropriate to their assigned responsibilities. All services shall be performed in a professional, safe, and workmanlike manner, consistent with the applicable technical specifications, approved engineering documentation, and requirements of this contract.

The Contractor shall ensure that structural repairs, replacement components, engineered modifications, and associated documentation satisfy the applicable engineering and performance requirements established in Sections 4 and 5 of this PWS.

7.1.1 Workmanship Standards:

The Contractor shall ensure that all personnel performing inspections, engineering assessments, load-capacity analyses, and physical rack repairs possess the appropriate technical knowledge, training, experience, and proficiency required for their respective duties.

All repair work shall:

· Be performed using compatible replacement components, approved engineered repair solutions, and appropriate installation methods.

· Conform to applicable manufacturer specifications, approved engineering designs, and structural load-capacity requirements.

· Be completed in a safe, orderly, and professional manner that minimizes disruption to CMOP operations.

· Include verification of structural integrity and allowable load capacity following completion of authorized structural repairs.

· Be supported by the inspection, engineering, photographic, and repair completion documentation required elsewhere in this PWS.

Work that fails to satisfy applicable contract requirements, approved repair specifications, or established acceptance criteria shall be considered deficient.

Upon notification by the Contracting Officer (CO) or Contracting Officer's Representative (COR), the Contractor shall correct, repair, replace, or otherwise remedy deficient work in accordance with the terms and conditions of the contract, at no additional cost to the Government when the deficiency is attributable to the Contractor's failure to meet contractual requirements.

7.1.2 Reference Standards:

Building Codes and Engineering Repair Requirements

· International Building Code (IBC): Applicable structural provisions as adopted by the authority having jurisdiction and relevant to rack modifications, structural alterations, or other work requiring code compliance.

· Applicable Tennessee State and Local Building Codes: Requirements legally applicable to the location and scope of authorized rack repair or modification activities.

The Contractor shall comply with applicable requirements identified in Section 1.8, Safety Regulations, of this PWS. Where a technical standard or manufacturer requirement establishes specific procedures or criteria for an authorized repair, the Contractor shall identify and apply the provisions relevant to that work.

Engineering calculations, structural modifications, and repair certifications shall be performed or approved by personnel meeting the qualifications established in Section 5.3.1 and any professional licensing requirements legally applicable to the services performed.

7.1.3 Government Reposibilities:

· COR to work with service support scheduling

· COR to manage all submittal documentation through period of performance in COR filing structure.

· COR to work directly with CO and CS throughout the period of performance

· COR to provide onsite escort for scheduled inspections and repairs

· COR to monitor contractor performance using QASP

· COR to approve/disapprove all invoicing received from Contractor

· COR to provide Training Attendance

7.2 QUALITY ASSURANCE & SURVEILLANCE PROGRAM (QASP)

7.2.1 General

The Government will conduct performance surveillance in accordance with the Quality Assurance Surveillance Plan (QASP) developed for this contract.