36C77026R0011.docx
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- Solicitation number
- 36C77026R0011
About this file
This is a Special Notice of Intent to Award a Sole Source Procurement for the Department of Veterans Affairs. The VA's Network Contracting Office (NCO) 15 intends to negotiate a sole source contract with Innovation Associates, Inc. (dba iA), a Large Business, for technical and maintenance support of the Automated Prescription Fulfillment System (APFS) at the Consolidated Mail Outpatient Pharmacy (CMOP) in Charleston. The required services include a Service and Support Plan (SSP) and Preventative Maintenance (PM) services encompassing 24/7 emergency technical support, software support, hardware support, spare parts authorization, repair material authorization (RMA) services for equipment and dispensers, preventative maintenance, and on-site support provided by three iA System Managers. The contract will be structured as a Firm Fixed-Price (FFP) award for one year plus four option years, with a response deadline of June 30, 2026, at 2:00 PM Central Time.
The VA justifies the sole source award based on iA's exclusive position as the original equipment manufacturer (OEM) and sole owner of the APFS's proprietary hardware, software, firmware, and diagnostic tools. The APFS is a highly specialized, custom-engineered integrated system producing approximately 90 percent of all prescriptions processed for Veteran patients at Charleston CMOP, combining robotics, labeling, scanning, and automated dispensing subsystems that cannot be serviced or maintained by third-party vendors. Only iA possesses the proprietary information, authorized parts, subject matter expertise, and diagnostic tools necessary to maintain system integrity, accuracy, and compliance with healthcare, safety, and cybersecurity standards. The contracting office is located at 3450 S. 4th St. Trafficway, Leavenworth, Kansas 66048-5012, with Wade Cunningham serving as the Contracting Specialist (913-946-1981; wade.cunningham@va.gov). While this is not a request for competitive quotes, interested sources may submit capability statements to express their ability to provide these products for future needs.
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Special Notice Intent to Sole Source Special Notice
| SUBJECT* |
| AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 66048-5012 |
| SOLICITATION NUMBER* |
| 36C77026R0011 |
| RESPONSE DATE/TIME/ZONE |
| 06-30-2026 2PM CENTRAL TIME, CHICAGO, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| PRODUCT SERVICE CODE* |
| 3650 |
| NAICS CODE* |
| 811310 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
NCO 15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5012
POINT OF CONTACT*
Contracting Specialist Wade Cunningham wade.cunningham@va.gov 913-946-1981
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
SPECIAL NOTICE OF INTENT TO AWARD A SOLE SOURCE PROCUREMENT.
THIS IS NOT A REQUEST FOR QUOTE. THIS IS A NOTICE OF THE GOVERNMENT'S INTENT TO ISSUE A SOLE SOURCE AWARD.
This Notice is to announce that the Department of Veteran Affairs, Network Contracting Office (NCO) 15, hereby announces its notice of intent to negotiate with Innovation Associates, Inc (dba iA), a Large Business on a sole source basis to provide technical and maintenance support consisting of:
APFS Service and Support Plan (SSP) and Preventative Maintenance Services of Innovation Associates (dba iA) proprietary Automated Prescription Fulfillment System (APFS) and third party support equipment and provide for 24/7 Emergency Technical Support, Software Support, Hardware Support, Spare Parts and Repair Material Authorization (RMA) Services for Equipment/Dispensers/Cannisters, Preventative maintenance, and on-site support provided by three (3) iA System Managers.
This procurement will be a new requirement utilizing a Firm Fixed-Price (FFP) contract for one (1) year plus four (4) option years.
Innovation Associates (dba iA) is uniquely qualified to provide the extended support agreement for the APFS because they are the original equipment manufacturer (OEM) and the sole owner of the system’s proprietary hardware, software, firmware, and diagnostic tools.
The APFS is a highly specialized, integrated system that produces approximately ninety percent (90%) of all prescriptions processed for Veteran patients at Charleston CMOP; therefore, uninterrupted functionality is essential for CMOP to meet operational requirements and support the VA’s mission. The APFS conveyance architecture and its combination of robotics, labeling, scanning, and automated dispensing subsystems are custom‑engineered to the pharmacy’s formulary, facility size, and physical floorplan, creating a configuration that cannot be serviced, modified, or maintained by any third‑party vendor.
Only the OEM fully understands the interdependencies of these subsystems and possesses the authorized parts, proprietary software, and subject matter experts required to maintain system integrity, accuracy, and compliance with applicable healthcare, safety, and cybersecurity standards. The iA software suites, along with supporting firmware and configuration utilities, are proprietary and cannot be modified or supported by any entity other than iA without violating licensing and intellectual‑property restrictions.
There are no other contractors that have the ability and access to proprietary information to this system. Not using a contractor to maintain the system would risk system failure, extended operational downtime, invalidation of warranties, and potential noncompliance with federal healthcare, safety, and information security requirements, which in turn could jeopardize timely prescription fulfillment for Veterans. Because of the APFS’s critical role, proprietary design, and iA’s exclusive capability to support and sustain the system is required to ensure safe, reliable, and continuous service to Veterans.
THIS NOTICE OF INTENT IS NOT A REQUEST FOR COMPETITIVE QUOTES. However, all responsible sources may submit a capability statement to the network contracting office (NCO) 15, via email to wade.cunningham@va.gov to express their ability to provide these products for future needs.
| *= Required Field |
| Special Notice |
Special Notice
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