About this file

This is a Sources Sought Notice for market research purposes issued by the Department of Veterans Affairs, Veterans Health Administration, Veterans Integrated Service Network 23, specifically the VA Black Hills Healthcare System's Hot Springs VA Medical Center. The notice solicitation number is 36C26326Q0538, with responses due by April 13, 2026 at 12:00 PM Central Time to Contracting Officer Alisha Milander at Alisha.Milander@va.gov. This is not a solicitation for proposals or binding contract; rather, it is market research to develop acquisition strategy and determine potential small business set-asides including Service-Disabled Veteran-Owned Small Businesses (SDVOSB), Veteran-Owned Small Businesses (VOSB), and other socio-economic categories.

The requirement involves maintenance and repair services for ScriptCenter prescription fulfillment equipment at the Hot Springs VA Medical Center, including software subscription and monthly support services. The contract period runs from June 1, 2026 through May 31, 2027, with three line items: ScriptCenter Software Subscription (12 months), ScriptCenter Monthly Support-MX (12 months), and ScriptCenter Monthly Support AUX (12 months). Services must include planned inspections per manufacturer recommendations, general repair and maintenance, provision of all required parts, and 24-hour response time for unscheduled services. The NAICS code is 811210 (Electronic and Precision Equipment Repair and Maintenance) with a $34.0 million small business size standard, and Product Service Code is H165. Respondents must provide socio-economic certifications, SAM Unique Entity ID, evidence of government contract vehicles or GSA eligibility, subcontracting details, lead time estimates, and pricing for all three line items.

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Sources Sought Notice Sources Sought Notice

SUBJECT*
Sources Sought - ScriptCenter Maintenance Services for the VA Black Hills Healthcare System - Hot Springs VA Medical Center

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
55101
SOLICITATION NUMBER*
36C26326Q0538
RESPONSE DATE/TIME/ZONE
04-13-2026 12:00 CENTRAL TIME, CHICAGO, USA
ARCHIVE
2 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
H165
NAICS CODE*
811210
CONTRACTING OFFICE ADDRESS
DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE 23

316 ROBERT STREET N, SUITE 506

SAINT PAUL MN 55101

POINT OF CONTACT*

Contracting Officer Alisha Milander Alisha.Milander@va.gov

PLACE OF PERFORMANCE

ADDRESS
Department of Veterans Affairs

VA Black Hills Healthcare System

Hot Springs VA Medical Center

500 North 5th Street

Hot Springs SD

POSTAL CODE
57747
COUNTRY
USA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS
Alisha.Milander@va.gov
EMAIL DESCRIPTION
Contracting Officer

DESCRIPTION

The VA Black Hills Health Care System – Hot Springs VA Medical Center is conducting market research in accordance with FAR 17.207 Exercise of Options for ScriptCenter Maintenance Services as described in the Preliminary Statement of Work below.

This is a SOURCES SOUGHT NOTICE only looking for businesses to provide the services listed in the Preliminary Statement of Work below for market research purposes. No proposals are being requested or accepted with this notice. THIS IS NOT A SOLICITATION FOR PROPOSALS OR PRICING AND NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE. This notice shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs.

Responses to this notice will be treated only as information for the Government to consider as part of their market research efforts. The information provided will be used by the Government in developing its acquisition strategy regarding possible set aside for Service-Disabled Veteran-Owned, Veteran-Owned, and other socio-economic categories of small business. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this notice and parties responding will not be entitled to payment for direct or indirect costs incurred in responding to this notice.

The North American Industry Classification System (NAICS) code for this requirement is 811210, Electronic and Precision Equipment Repair and Maintenance, with an SBA Small Business Size Standard of $34.0 Million.

If you are a vendor capable of providing the requested information and required services described below with competitive pricing, send your information with a description of proof of capability and answers to all questions to: Alisha.Milander@va.gov on or before Monday, April 13, 2026 at 12:00 PM Central Time.

Please provide answers as appropriate to the following questions in the table below with your response to this Sources Sought. Failure to respond accurately to the following questions may affect the acquisition strategy. Failure to respond to the questions at all, or not respond to select individual questions, will result in your response being determined as non-responsive.

1.
Please provide all socio-economic categories of your firm (e.g., SDVOSB, VOSB, WOSB, Large Business, 8a, etc.) as well as your firm’s SAM Unique Entity ID number (replaces DUNS number) and Government Contract POC.
2.
State whether the requested services may be ordered against a government contract awarded to your organization (e.g Federal Supply Schedule (FSS), General Services Administration (GSA), etc.).
3.
State if subcontracting is contemplated for this requirement and what percentage of the work will be subcontracted and for what tasks.
4.
Provide estimated lead time to deliver a fully functioning solution as described in the Preliminary Statement of Work below.
5.
Complete the ITEM INFORMATION directly below this section for market research pricing for the services described in the Preliminary Performance Work Statement.

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12.00
MO
$___________
$___________

SCRIPTCENTER SOFTWARE SUBSCRIPTION

Contract Period: Base POP Begin: 06-01-2026 POP End: 05-31-2027 PRINCIPAL NAICS CODE: 811210 - Electronic and Precision Equipment Repair and Maintenance PRODUCT/SERVICE CODE: H165 - Quality Control - Medical, Dental, and Veterinary Equipment and Supplies

12.00
MO
$___________
$___________

SCRIPTCENTER MONTHLY SUPPORT-MX MONTHLY

POP Begin: 06-01-2026 POP End: 05-31-2027

PRODUCT/SERVICE CODE: H165 - Quality Control - Medical, Dental, and Veterinary Equipment and Supplies

12.00
MO
$___________
$___________

SCRIPTCENTER MONTHLY SUPPORT AUX MONTHLY

POP Begin: 06-01-2026 POP End: 05-31-2027

PRODUCT/SERVICE CODE: H165 - Quality Control - Medical, Dental, and Veterinary Equipment and Supplies

*If applicable, VAAR 852.219-75 VA Notice of Limitations on Subcontracting—Certificate of Compliance for Services and Construction, will apply to the potential solicitation if set-aside for Veteran Owned Small-Businesses or Service Disabled Veteran Owned Small-Businesses.*

*If applicable, FAR 52.219-14 Limitations on Subcontracting, will apply to the potential solicitation if set-aside for Small-Businesses.*

DISCLAIMER

This Sources Sought is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this Sources Sought that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this Sources Sought.

The deadline for this information is 12:00 PM Central Time on Monday, April 13, 2026.

PRELIMINARY STATEMENT OF WORK

1. SCOPE OF WORK

The VA Black Hills Healthcare System is requesting maintenance and repair services (including software subscription) of the ScriptCenter prescription fulfillment equipment at the Hot Springs VA Medical Center.

2. JUSTIFICATION

This equipment requires extensive maintenance to remain functional and safe for patient care. The nature of these maintenance and repair activities is highly technical in nature and requires trained personnel to perform.

3. REQUIREMENTS

a. INSPECTION SERVICES: Planned inspection and maintenance in accordance with manufacturer's recommendations.

b. REPAIR SERVICES: Vendor will provide general repair and maintenance services to maintain the equipment to manufacturer's specifications.

c. Vendor will provide all parts required to maintain the equipment to manufacturer's specifications.

d. Vendor will provide a 24 hour response time for all unscheduled services.

4. LIST OF EQUIPMENT COVERED:

Hot Springs VAMC EE/MX Number

MX 1969506

Serial Number

Nomenclature

ROBOTIC PERSCRIPTION DISPENSING

SYSTEM – ScriptCenter MX

Coverage

Full

5. CONFORMANCE STANDARDS: All services provided under this contract must be performed in conformance with the Original Equipment Manufacturer.

6. Contractor cannot begin work until receiving the official “Notice to Proceed” from Contracting.

*= Required Field
Sources Sought Notice

Sources Sought Notice

File details come from the government source that posted it. Updated .