S02 RFQ 36C26324Q0016_1.pdf

PDF 781 KB Posted Oct 18, 2023

Attached to: 6520--IDIQ 3D Dental Equipment and Software Licensing Contract
Solicitation number: 36C26324Q0016
Issued by: Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 23

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Written by GovTribe AI · Dec 20, 2023

This solicitation requests proposals for a five-year IDIQ contract to provide 3D dental equipment licensing, software service, clinical and biomedical training, and support maintenance across multiple Department of Veterans Affairs medical centers in VISN 23. Required products and services include annual licenses for 3Shape TRIOS intraoral scanners, 3Shape design software, and 3Shape implant and dental modeling programs, as well as support and preventative maintenance for DGShape milling machines, 3D BioCAD mills, and Kulzer 3D printers. Offerors must be registered in SAM.gov and pricing shall be competitive with the market. The solicitation is set aside for small businesses and proposals are due by October 25, 2023. Award is expected on November 1, 2023 with an initial $50,000 minimum guarantee and $450,000 maximum over the life of the contract.

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1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

499-24-1-6765-0002

36C26324Q0016 10-18-2023

Steve Ashby 319-887-4935 10-25-2023

10:00 CDT

Department of Veterans Affairs

NETWORK 23 CONTRACTING OFFICE

2501 W 22nd Street Sioux Falls SD 57105

X 100

339114

750 Employees

N/A

Department of Veterans Affairs VISN 23 Health Care Network 2805 Dodd Road, Suite 250 Eagan MN 55121

Department of Veterans Affairs

NETWORK 23 CONTRACTING OFFICE

2501 W 22nd Street Sioux Falls SD 57105

Department of Veterans Affairs Tungsten Electronic Invoicing VA Tungsten Number: AAA544240062 va.registration@tungsten-network.com Refer to VAAR Clause 852.232-72

See CONTINUATION Page

3D Dental Equipment Maintenance and Software Licensing to support VISN 23 Health Care Network.

Offers shall be registered and active at System for Award Management (SAM) https://beta.sam.gov at time of offer.

Refer to Section B.2 (Price/Cost Schedule) for line items.

Refer to Section B.3 (Statement of work) for scope of work requested.

This is a solicitation using FAR Part 13 (Simplified Acquisition Procedures).

This requirement is being solicited as a Small Business set aside contract.

All questions must be in writing and emailed to steve.ashby@va.gov. All questions must be received no later than 10:00AM CST on 10/25/2023.

See CONTINUATION Page

499-3640160-6765-825500-3131-CS01U00A1

499-24-1-6765-0002

X X

X ONE

John Milroy

VA-VHA-RPOC-2023-7719

36C26324Q0016

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

A. Project Title

B. Procurement Type

C. Background

D. Scope

E. Labor Requirements

F. Equipment Inventory

G. Equipment Changes

H. Security Requirements

I. Period of Performance

J. Place of Performance

K. Implementation/Project Management Services

L. Licensing and Software

M. Service and Operator Manuals

N. Training

O. Maintenance Requirements

P. Invoicing and Pricing

Q. Inspection and Acceptance

R. Order of Precedence

S. Past Performance/References

T. Evaluation Criteria

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - CONTRACT CLAUSES

C.1 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEC 2022)

C.4 52.216-18 ORDERING (AUG 2020)

C.5 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.6 52.216-22 INDEFINITE QUANTITY (OCT 1995)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAR 2023)

E.2 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.3 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C263

Department of Veterans Affairs

NETWORK 23 CONTRACTING OFFICE

2501 W 22nd Street

Sioux Falls SD 57105

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Annually

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

Statement Of Work Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

A. Project Title

B. Procurement Type

C. Background

D. Scope

E. Labor Requirements

F. Equipment Inventory

G. Equipment Changes

H. Security Requirements

I. Period of Performance

J. Place of Performance

K. Implementation/Project Management Services

L. Licensing and Software

M. Service and Operator Manuals

N. Training

O. Maintenance Requirements

P. Invoicing and Pricing

Q. Inspection and Acceptance

R. Order of Precedence

S. Past Performance/References

T. Evaluation Criteria

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - CONTRACT CLAUSES

C.1 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEC 2022)

C.4 52.216-18 ORDERING (AUG 2020)

C.5 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.6 52.216-22 INDEFINITE QUANTITY (OCT 1995)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAR 2023)

E.2 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.3 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

A. Project Title VISN 23 3D Dental Intraoral Scanner, Milling Machines and 3D Printers Licensing and Service Agreement Indefinite Delivery Indefinite Quantity (IDIQ) Procurement

B. Procurement Type Competitive Open Market with Technical Review

C. Background VA Midwest Healthcare Network (VISN 23) requires a licensing and software service, clinical and biomed training, and support maintenance agreement contract for all the 3D Dental Intraoral Scanner, Milling Machines and 3D Printers at VISN 23 sites including Minneapolis, St.

Cloud, Sioux Falls, Iowa City, Omaha, Grand Island, Lincoln, Fort Meade Black Hills, Hot Springs Black Hills and Central Iowa.

The 3D Dental Intraoral Scanner is used to capture direct optical dental impressions. They project a light source on the object to scanned. The images of the dentogingival tissues as well as the implant scan bodies captured by imaging sensor are processed by the scanning software. Optical impressions reduce patient discomfort, are time efficient and eliminate plaster models.

The scanning software send the data captured to the milling machine where the prosthesis is milled. The milling machine increases dental engineering accuracy and give better long term result for patients by providing a properly fitted prosthesis, such as a crown.

The 3D Dental Printer, prints dental devices and fixtures, such as sleep appliances, to veterans with increased speed and precision, enhancing dental workflow and patient comfort.

D. Scope VA Midwest Healthcare Network (VISN 23) seeks a 5 year IDIQ contract for licensing and software service, clinical and biomed training, and support maintenance agreement on the 3D Dental Intraoral Scanner, Milling Machine and 3D Printer equipment.

E. Labor Requirements The contract shall include the following requirements:

a) The contractor shall provide annual license fee for the software use and updates, support, clinical and biomed training on the following items:

i. 3Shape TRIOS- Intraoral scanner

ii. 3Shape Design Studio- Design single crowns

iii. 3Shape-Implant Studio- Making surgical guide

iv. 3Shape Dental System Complete -Making models- Making night guard

v. 3Shape Dental System TRIOS Dental System TRIOS

b) The contractor shall provide all third-party licensing and software, clinical and biomed training, and support. Upon request licensing and software updates shall be provided via USB device when internet connectivity is not possible.

c) The contractor shall provide support service and preventive maintenance (PM) on all 3D Dental equipment including the following equipment:

i. DGShape 42W Milling Machine

ii. 3D BioCAD TRUmill X250

iii. Kulzer Cara Print

d) The contractor shall include a comprehensive description of their service options with their bid.

e) Service options shall include licensing fees, software use and updates, annual on-site preventive maintenance to do the machine maintenance including labor and tools, clinical and biomed training, and phone support.

f) The contractor shall address support issues via phone and/or email within 4 hours of VA support request. If the issue is not able to be resolved by phone or email, then contractor shall address and resolve the issue on-site within 72 hours.

F. Equipment Inventory The contract shall include license fee for the software use and updates, support, clinical and biomed training on the following equipment quantities listed in the chart below. Equipment inventory shall be updated, added or subtracted and included or removed from the service agreement as needed.

VISN 23

Sites

Scanner Milling Machines

3D Print er

Site Tot al

Qty

3Shap e

TRIOS

Intrao ral scann er-Qty

3Shap e

Design Studio

Design single crown s-Qty

3Shap e-

Implan t

Studio

Makin g surgic al guide- Qty

3Shape Dental System

Complete- Making models- Making night guard-Qty

3Sha pe

Dent al

Syste m

TRIO

S-Qty

DGSh ape 42W Millin g Machi ne- Qty

3D BioC

Trum ill

X250- Qty

Kulz er

Cara Print -Qty

Mpls 3 3 3 3 1 1 1 1 16 St. Cloud 1 1 1 1 0 1 0 1 6 Sioux Falls 1 1 1 1 0 0 1 0 5 Iowa City 1 1 1 1 0 1 0 1 6

NWI-

Omaha 3 2 3 2 1 1 1 0 13

NWI-

Grand Island

1 1 1 1 0 1

NWI-

Lincoln 1 1 1 1 0 1 1 0 6 Black Hills-Fort Meade

1 1 0 0 0 0

Black Hills-Hot Springs

1 1 0 0 0 0

Fargo 1 1 1 1 0 0 1 1 6 Central Iowa 2 1 1 1 1 0 1 1 8 Equipme nt Total 16 14 13 12 3 6 7 5

Qty

G. Equipment Changes Items may be deleted from the Equipment Inventory if replaced or "in excess" during the period of this contract at the discretion of the CO/COR. New items may be added as needed at the discretion of the CO/COR. The Government reserves the right to purchase additional medical equipment not contained within the Equipment Inventory as well as delete existing items upon the approval of the AO. The Equipment Inventory shall be updated with the addition of new items and existing items that are taken out of service shall be deleted upon contract renewal and upon request.

H. Security Requirements The contractor shall comply with all VHA security protocols, procedures and requirements of the VA’s Office of Information Technology including filling out and providing any necessary forms upon request within 10 days from receipt from the VA:

a) Any connections to the VA OI&T network shall be compliant with VA Directive 6500 and 6550.

a. The contractor shall complete and return separate 6550 forms with accurate information for the equipment and software.

b. Additionally, the contractor shall provide each product’s MSD2 and a diagram of data flow for each product.

b) Any offsite server or network maintenance or support provided by the contractor can only be done via VPN access after the contractor has obtained the VPN access from the VA. A Business Associates Agreement (BAA) and Memorandum of Understanding/Interconnection Security Agreement (MOU/ISA) will be required.

a. The contractor shall complete and return BAA forms for the equipment.

b. Contractor shall have an active MOU-ISA in place, or the contractor shall work with VA to get an MOU-ISA in place within 6 months of award. The contractor shall return completed forms within 10 days of receipt/request from the VA.

c) The equipment software shall be approved in the Office of Information Technology’s Technical Resource Manual (TRM) or the contractor shall be willing to gain approval in

TRM.

d) CAG Citrix Access Gateway (CAG) access may be required. The contractor shall minimize the number of staff members needing access to the VHA’s network. Please indicate the number needed. These individuals shall return completed forms within 10 days of receipt from the VA.

e) The equipment shall be FIPS 140-2 compliant. The contractor will identify the certificate number for FIPS compliance.

f) Contractors will install SMAK on all endpoint and server-based equipment.

g) All Microsoft products used in the technology are actively supported by Microsoft.

h) Individual user accounts available that facilitate assigned access only. Two factor authentication is preferred.

I. Period of Performance Overall period for performance shall begin 11/1/2023. Unless otherwise noted, work shall be performed during normal business days at VA facilities, which is comprised of Monday through Friday each week (except federal holidays) between 8:00 a.m. and 4:30 p.m. local standard time.

J. Place of Performance Unless otherwise noted, the contractor shall provide the licensing and software service, clinical and biomed training, and support at the VA facilities listed below:

Facility Address Site Technical POC Site Clinical POC

Minneapolis

1 Veterans Drive, Minneapolis, MN 55417

Rei.Engelhart@va.gov Michael.Phelps@va.gov

Daniel.Bates1@va.gov Joshua.Eggebraaten@va.gov

St. Cloud

4801 Veterans Drive, St. Cloud, MN 56303

Daniel.Dillman@va.gov Tyler.Spiczka@va.gov

John.Erlandson2@va.gov Billiejo.Sundsvold@va.gov

Sioux Falls

2501 W 22nd St, Sioux Falls, SD 57105

Troy.Mergen@va.gov Shane.Stoltenburg@va.gov Randy.Dominiack@va.gov

Rose.Riley@va.gov Steven.Schrader@va.gov

Iowa City

601 Highway 6 West, Iowa City, IA 52246

Kevin.Dodd@va.gov Deborah.Adamec@va.gov Kristen.Miller2@va.gov

NWI-

Omaha

4101 Woolworth Ave, Omaha, NE 68105

James.Mazurek@va.gov Jason.Junge@va.gov

Anthony.Cordy@va.gov John.Walton13@va.gov Sally.Hansen@va.gov Troy.Cord@va.gov

NWI- Grand Island

2201 Broadwell Ave, Grand Island, NE 66803

Ron.Rice@va.gov Wendy.Foster1@va.gov

NWI-

Lincoln

600 S 70th St, Lincoln, NE 68510

William.Russell10@va.gov Shelby.Tessendorf@va.gov

Black Hills- Fort Meade

113 Comanche Rd, FORT

MEADE, SD

57741

Wayne.Berglund@va.gov Perry.Rupp@va.gov

Angela.Curry@va.gov

Black Hills- Hot Springs

500 N 5th St, Hot Springs, SD 57747

Fargo

2101 Elm Street N, Fargo, ND 58102

Randolph.Peterson2@va.gov Gary.Kluzak@va.gov sean.rothschadl@va.gov

Sandra.Torres- Castillo@va.gov

Central Iowa

3600 30th Street, Des Moines, IA 50310

Nicholas.Saul@va.gov M.Robinson@va.gov Danyelle.Russell@va.gov

Andrea.Johannesen@va.gov Kirby.Amonson@va.gov

K. Implementation/Project Management Services The contractor shall provide implementation and project services as part of the service purchase for maintenance, training, support, and licensing/software updates. Implementation and Project Management Services shall include, but are not limited to, a project manager, a detailed project timeline including a Gantt Chart with defined roles and responsibilities (including contractor provided and VA resources), a detailed schedule for on-site Preventive Maintenance and Clinical and Biomed Training coordination of all equipment, technical support, and licensing/software updates.

a) VISN 23 has designated technical and clinical points of contact for each facility that shall be provided upon award. The contractor shall work with these individuals to implement the services.

mailto:Rei.Engelhart@va.gov mailto:Michael.Phelps@va.gov mailto:Daniel.Bates1@va.gov mailto:Joshua.Eggebraaten@va.gov mailto:Daniel.Dillman@va.gov mailto:Tyler.Spiczka@va.gov mailto:John.Erlandson2@va.gov mailto:Billiejo.Sundsvold@va.gov mailto:Troy.Mergen@va.gov mailto:Shane.Stoltenburg@va.gov mailto:Randy.Dominiack@va.gov mailto:Rose.Riley@va.gov mailto:Steven.Schrader@va.gov mailto:Kevin.Dodd@va.gov mailto:Deborah.Adamec@va.gov mailto:Kristen.Miller2@va.gov mailto:James.Mazurek@va.gov mailto:Anthony.Cordy@va.gov mailto:John.Walton13@va.gov mailto:Sally.Hansen@va.gov mailto:Troy.Cord@va.gov mailto:Ron.Rice@va.gov mailto:Wendy.Foster1@va.gov mailto:William.Russell10@va.gov mailto:Shelby.Tessendorf@va.gov mailto:Wayne.Berglund@va.gov mailto:Perry.Rupp@va.gov mailto:Angela.Curry@va.gov mailto:Randolph.Peterson2@va.gov mailto:Gary.Kluzak@va.gov mailto:sean.rothschadl@va.gov mailto:Sandra.Torres-Castillo@va.gov mailto:Sandra.Torres-Castillo@va.gov mailto:Nicholas.Saul@va.gov mailto:M.Robinson@va.gov mailto:Danyelle.Russell@va.gov mailto:Andrea.Johannesen@va.gov mailto:Kirby.Amonson@va.gov

b) Contractor shall provide at least 60-day notice to site POC’s when downtime is required for routine maintenance and training. Emergency maintenance to be planned with the site POC’s.

c) Contractor shall coordinate onsite work performance with each site POC’s to minimize impact to patient care. Evening and weekend work may be required. All activity associated with this statement of work will be completed within one year of the award date.

d) Contractor shall confirm equipment quantities at each site.

e) Contractor shall answer questions promptly within 4 hours of receiving the question via email or phone.

f) Within 1 week of the award date, the contractor shall provide a generic project management plan for maintenance, training, support, licensing and software updates with milestones, deliverables and timeline, including the activities required in support of the services and clearly delineating the party responsible for accomplishing each activity.

g) Within 2 weeks of the award date, the contractor shall hold a kickoff meeting with the designated technical and clinical points of contact for each facility and VISN COR. The project management plan and communications plan shall be reviewed at the kickoff meeting. Discussion about site order and schedule for service implementation will begin at the kick-off meeting.

h) The project manager shall hold as needed periodic project meetings with the facility points of contact.

i) The project manager shall hold as needed meetings with the VISN ICC Executive and HTM Biomedical Engineer to report progress, challenges, and lessons learned for all facilities.

j) The contractor shall collaborate with site points of contact to minimize down time related to this implementation, including accommodating site requests for after-hours work. The dates resulting from this collaboration will be recorded in the project plan for each facility.

k) All activity associated with this statement of work will be completed within one year of the task order award date. Preventive maintenance (PM) is due one year form equipment installation or last PM. Unless otherwise noted the preventive maintenance (PM) for all sites shall be completed by the end of November of each year.

l) When the implementation service is complete at each facility, the contractor shall present an acceptance letter to the VISN Chief Biomedical Engineer for signature. The VISN Chief Biomedical Engineer will have a period of 2 weeks to return that acceptance letter with signature or to identify the reasons the acceptance letter cannot be signed.

L. Licensing and Software Contractor shall provide all third-party licensing, software use and updates, clinical and biomed training, and support. Upon request licensing and software updates shall be provided via USB device when internet connectivity is not possible.

M. Service and Operator Manuals The contractor shall provide the following documentation for the proposed system:

a) Unlimited electronic copies of the Operators Manual and ongoing web-based access.

b) Unlimited electronic copies and ongoing web-based access of complete technical service manuals including troubleshooting guides, necessary diagnostic software and equipment, schematic diagrams, and parts lists.

c) Unlimited copies of any DVD training (and/or access to web-based training).

d) Ongoing access to training materials for future staff, online or DVD.

e) Any upgrades to these documents shall be provided by the contractor free of charge.

N. Training The contractor providing the system will be responsible for staff/user clinical and technical training remotely and/or on-site, as well as Biomed technician service and support training remotely and/or onsite. The contractor shall coordinate with on-site POC’s to provide staff education at a day/time that works for each VA facility. A System Technology and Services education professional (not sales reps) shall administer the training. Education curriculum must include the following:

a) Operations and set-up

b) User maintenance

c) Repair in house

d) Safety

e) User troubleshooting tips

f) Service Passwords for using the software

O. Maintenance Requirements

a) Vendor shall provide and deliver any needed parts for maintenance on-site within 48 hours (preferred), to reduce downtime.

b) Vendor shall provide loaner Scanning Wands, when existing Scanning Wands are out for repair.

c) The contractor shall provide multiple different service levels available such that each facility may select the most cost-effective service options that meets their needs. For example, different options may have different times of coverage (8X5 vs. 24X7), inclusion of different services (parts, labor), different response time guarantees, etc. The contractor shall include a comprehensive description of their service options with their bid.

d) Service options shall include database and preventive maintenance.

e) Contractor shall include Biomedical Technician training options in their bid.

f) Contractor shall promptly notify VA POC’s listed in this Statement of Work (SOW) of any recalls and end of life/service cycles.

P. Invoicing and Pricing Detailed invoices will be submitted by the contractor in arrears after VA receipt and acceptance of equipment services. Invoices must include purchase order (PO) number, contract number, PO line items and description, period of service covered/dates, and cost at a minimum. The contractor shall reduce the number of invoices by including all relevant line items onto one invoice. Pricing shall be competitive market value and reasonable.

Contractor shall submit invoices electronically through the VA’s Financial Service Center (FSC) for payment. Paper, emailed and faxed invoices are not accepted by the government.

Electronic invoicing process can be found at http://www.fsc.va.gov/einvoice.asp Contact vafsccshd@va.gov or call 877-353-9791 for questions on invoicing.

Number for technical support: 866-340-4980 Technical Support site: https://www.tungsten-network.com/us/contact-us/#email-us https://www.tungsten-network.com/customer-campaigns/veterans-affairs/

Q. Inspection and Acceptance The contractor shall conduct a joint inspection of services with the on-site POCs upon completion of the project. In the event deficiencies are identified, the contractor shall provide the date when the identified deficiencies will be addressed if not addressed on the date of installation. The contractor shall conduct a joint inspection of services with the on-site POCs after addressing all deficiencies. All deficiencies identified in the joint inspections shall be fixed http://www.fsc.va.gov/einvoice.asp mailto:vafsccshd@va.gov https://www.tungsten-network.com/us/contact-us/#email-us https://www.tungsten-network.com/customer-campaigns/veterans-affairs/ by the contractor prior to government acceptance of the item. Any disputes shall be resolved by the Contracting Officer.

R. Order of Precedence All work described and provided by the contractor, shall be performed in accordance with this SOW and Addendum applicable. The VA provided SOW shall become effective on the date the contractor receives a signed Purchase Order. Contractor shall be bound by any conflicting terms that may appear in any contractor provided documentation presented as part of the bid solicitation. Any services that are not in this SOW are considered Out-of-Scope.

S. Past Performance/References The contractor shall supply no fewer than 3 reference sites that are currently using the service identified in the proposal. Each reference shall include at least 2 points of contact detailing full name, title, email address and phone number. VA reference sites are preferred.

T. Evaluation Criteria Proposals will be evaluated on the following criteria:

a) Price – Lowest price technically acceptable, where technical acceptable means the General service offering, functional capabilities and technical performance meets the government needs as outlined in this SOW.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 3.00 EA __________________ __________________

Minneapolis, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing PRODUCT/SERVICE CODE: 6520 - Dental Instruments, Equipment, and Supplies

0002 3.00 EA __________________ __________________

Minneapolis, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing PRODUCT/SERVICE CODE: 6520 - Dental Instruments, Equipment, and Supplies

0003 3.00 EA __________________ __________________

Minneapolis, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies

The maximum ordering limitation for the lifetime of the contract is $450,000. The minimum guaranteed amount is $50,0000.00 which is to be awarded via the initial task order award from the contract.

Manufacturing PRODUCT/SERVICE CODE: 6520 - Dental Instruments, Equipment, and Supplies

3.00 EA __________________ __________________

Minneapolis, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

1.00 EA __________________ __________________

Minneapolis-Annual License, 3Shape Dental System TRIOS Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Minneaplis, Support, DGShape, 42W Milling Machine Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Minneapolis, Support, 3D BioCAD TRUmill X250 Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Minneapolis, Support, Kulzer, Cara Print Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

St. Cloud, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

St.Cloud, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

St.Cloud, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

St. Cloud, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

St. Cloud, Support, DGShape, 42W Milling Machine Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

St. Cloud, Support, Kulzer, Cara Print Contract Period: Base

POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Sioux Falls, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Sioux Falls, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Sioux Falls, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Sioux Falls, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Sioux Falls, Support, 3D BioCAD TRUmill X250 Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies

Sioux Falls, Support, Kulzer, Cara Print Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Iowa City, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Iowa City, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Iowa City, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Iowa City, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Iowa City, Support, DGShape, 42W Milling Machine Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Iowa City, Support, Kulzer, Cara Print Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Omaha, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

2.00 EA __________________ __________________

Omaha, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Omaha, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Omaha, Annual License, 3Shape Dental System Complete- Making models- Making night guard

POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Omaha-Annual License, 3Shape Dental System TRIOS Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Omaha, Support, DGShape, 42W Milling Machine Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Omaha, Support, 3D BioCAD TRUmill X250 Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Grand Island, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Grand Island, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies

Grand Island, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Grand Island, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Grand Island, Support, DGShape, 42W Milling Machine Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Lincoln, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Lincoln, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Lincoln, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Lincoln, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Lincoln, Support, DGShape, 42W Milling Machine Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Lincoln, Support, 3D BioCAD TRUmill X250 Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Black Hills-Fort Meade, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Black Hills-Fort Meade, Annual License, 3Shape 3Shape Design Studio- Design single crowns

POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

11/1/23=10/31/24, Black Hills-Fort Meade, Support, 3D BioCAD TRUmill X250 Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Black Hills-Hot Springs, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Black Hills-Hot Springs, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Fargo, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Fargo, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies

Fargo, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Fargo, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Fargo, Support, 3D BioCAD TRUmill X250 Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Fargo-Fort Meade, Support, Kulzer, Cara Print Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Central Iowa-Des Moines, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Central Iowa-Des Moines, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Central Iowa-Des Moines, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Central Iowa-Des Moines, Annual License, 3Shape Dental System Complete- Making models- Making night guard Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Central Iowa-Des Moines-Annual License, 3Shape Dental System TRIOS Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Central Iowa-Des Moines, Support, 3D BioCAD TRUmill X250 Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Central Iowa-Des Moines, Support, Kulzer, Cara Print

POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Addition Onsite Training - All sites Contract Period: Base POP Begin: 11-01-2023 POP End: 10-31-2024 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Minneapolis, Annual License, 3Shape TRIOS-Intraoral scanner Contract Period: Option 1 POP Begin: 11-01-2024 POP End: 10-31-2025 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Minneapolis, Annual License, 3Shape 3Shape Design Studio- Design single crowns Contract Period: Option 1 POP Begin: 11-01-2024 POP End: 10-31-2025 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing

Minneapolis, Annual License, 3Shape Implant Studio- Making surgical guide Contract Period: Option 1 POP Begin: 11-01-2024 POP End: 10-31-2025 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies Manufacturing models- Making night guard Contract Period: Option 1 POP Begin: 11-01-2024 POP End: 10-31-2025 PRINCIPAL NAICS CODE: 339114 - Dental Equipment and Supplies