36C26319Q0537-004.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN

For: Asbestos Abatement Services for the Sioux Falls VA Health Care System, Sioux Falls SD located at 2501 West 22nd St., Sioux Falls SD 57105.

Contract Number: TBD

Contractor’s name: TBD

Contract Description: The Sioux Falls VA Health Care System, Sioux Falls SD located at 2501 West 22nd St., Sioux Falls SD 57105 has a need for Mold / Lead / Asbestos Abatement services for the premises listed herein. The contractor will be responsible for the following:

a. Mobilization to the facility for abatement services

b. Abatement service and removal of mold (per linear foot)

c. Abatement service and removal of mold (per square foot)

d. Abatement service and removal of lead (per linear foot)

e. Abatement service and removal of lead (per square foot)

f. Abatement service and removal of asbestos (per linear foot)

g. Abatement service and removal of asbestos (per square foot)

h. Air sampling svc mobilization

i. Air sampling svc

The successful contractor shall furnish all supervision, labor, materials, and equipment necessary to accomplish the abatement service mobilization, abatement services and removal of mold/lead/asbestos, air sampling mobilization, and air sampling services. Removal and disposal of the mold/lead/asbestos must be in compliance with all local, state, and federal requirements. The contractor will comply with standard VA policies such as dress codes, identification badges, and parking.

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

• What will be monitored.

• How monitoring will take place.

• Who will conduct the monitoring.

• How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance.

This QASP is a “living document” and the Government may review and revise it on a regular basis.

However, the Government shall coordinate changes with the contractor. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned CO (Contracting Officer): Shea Colby Organization or Agency: VA/VHA Network Contracting Office 23, St. Paul MN

b. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf.

Primary COR: Aaron Kompelien, Eng. Dept., Sioux Falls VA Health Care System 2501 West 22nd St.

Sioux Falls SD 57105

Alternate COR: Justin Engler, Eng. Dept., Sioux Falls VA Health Care System 2501 West 22nd St.

Sioux Falls SD 57105

3. CONTRACTOR REPRESENTATIVES

The following employees of the contractor serve as Contractor’s Program Manager(s) for this contract.

a. Program Manager: TBD

b. Other Contractor Personnel: TBD

4. PERFORMANCE STANDARDS

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

Task ID Indicator Standard Acceptable

Quality Level

Method of Surveillance Incentive

Rating

Response time to begin on-site abatement svc @ Sioux Falls VAMC

Contractor receives task order award and begins on-site abatement svc @Sioux Falls VAMC

Per SOW contractor must begin to perform abatement svc on-site no later than four weeks from the date of task order award

On-site abatement svc begins on-site no later than four weeks from TODO award 100% of the time

Periodic Inspection

See Paragraph

Exceptional = 2 weeks from TODO award

Satisfactory = 4 weeks from TODO award

Unsatisfactory = > 4 weeks from TODO award (**unless pre-approved by the COR)

Contractor Reports and documentation

Contractor to provide reports and documentation As described in (SOW) section:

3.0, 4.0, 5.0

Contractor will submit documentation as required by

SOW

100% compliance

Periodic Inspection

See Paragraph

Satisfactory = reports and documentation received by

COR

Unsatisfactory = reports and documentation not received by COR

Contractor Invoices 3

Contractor to provide accurate and timely invoices

Vendor to provide accurate and timely invoices clearly stating all dates, type of services and location of service on one invoice

Must be provided monthly or within 30 days after on-site work has been completed.

Periodic Inspection

See Paragraph

Satisfactory = invoice info is accurate & invoice received w/i 30 days of on-site work complete

Unsatisfactory = invoice not accurate;

invoice not received w/i 30 days of on-site work complete

5. INCENTIVES

The Government shall use only past performance as an incentive. This incentive shall be based on exceeding, meeting, or not meeting performance standards.

6. METHODS OF QA SURVEILLANCE

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

PERIODIC INSPECTION: Inspections may be scheduled quarterly.

Performance Standard ID – 1,2,3,

7. RATINGS

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

Exceptional = Exceeds Standards Satisfactory = Meets Standards Unsatisfactory = Fails To Meet Standards

8. DOCUMENTING PERFORMANCE

a. ACCEPTABLE PERFORMANCE

The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action.

b. UNACCEPTABLE PERFORMANCE

When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's program manager with a copy to the Contracting Officer.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO.

9. FREQUENCY OF MEASUREMENT

a. Frequency of Measurement.

During contract performance, the COR will periodically analyze whether the negotiated frequency of surveillance is appropriate for the work being performed.

b. Frequency of Performance Assessment Meetings.

The COR shall meet with the contractor as needed but at least annually to assess performance and shall provide a written assessment.

<After award, both the contractor’s Program Manager and the COR shall sign this document.>

Signature – Contractor Program Manager

Signature – Contracting Officer’s Representative (COR)