36C26318Q0401-002.docx

36C26318Q0401

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

656-18-3-212-0025 36C26318Q0401 10-31-2018 David A. Raad 605-720-6851 11-16-2018 10:00 36C568 Department of Veterans Affairs Network 23 Contracting Office (NCO 23) 113 Comanche Rd.

Fort Meade

SD

57741 David A. Raad david.raad@va.gov X X Y 485991 $15 Million X N/A X 36C656 Department of Veterans Affairs

VAMC ST CLOUD

4801 Veterans Drive St. Cloud

MN

56303 36C568 Department of Veterans Affairs Network 23 Contracting Office (NCO 23) 113 Comanche Rd.

Fort Meade

SD

57741

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin

TX

78714-9971 X See CONTINUATION Page This solicitation is to provide service to the ST. CLOUD VAMC Campus, St. Cloud, Minnesota.

See Attached Statement of Work, Special Needs Transportation Base plus 4 Option Years.

***IMPORTANT NOTICE TO OFFERORS***

*Tiered Evaluation Process* Any award resulting from this solicitation will be made using the following tiered cascade set-aside order of precedence: SDVOSB, VOSB, Small Business.

Review and follow Section E - Solicitation Provisions.

Email all required and completed documents to:

Mr. David A. Raad at david.raad@va.gov Responses to questions pertaining to this solicitation will be provided through email. Questions must be submitted no later than 5:00 pm MST on November 13, 2018.

See CONTINUATION Page 656-3680160-212-829800 Patient Care Travel 2119 Beneficiary Travel - Spec-010041086 656-18-3-212-0025 X X X Pamela P. Phillips Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C263 Department of Veterans Affairs Network 23 Contracting Office (NCO 23)

113 Comanche Rd.

Fort Meade SD 57741

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

STATEMENT OF WORK

SPECIALIZED TRANSPORTATION (Non-ADHC)

1. DESCRIPTION OF SERVICE

The Contractor shall provide all vehicles, fuel, personnel, management, transportation, materials, supplies and equipment necessary to perform contract services as defined and specified herein. The purpose of this service contract is to provide transportation to Veterans with limited mobility for appointments or hospital transfers. Under normal circumstances, this is NOT the method used to support the St. Cloud VA Health Care System (VASTCHCS) Adult Day Health Care (ADHC) program.

Services provided under this contract shall strictly adhere to all current laws and regulations applicable to the State of Minnesota unless supplemented to exceed those requirements as specified herein.

The service requirement is for non-emergent transport of patients with limited mobility (ambulatory, wheelchair bound, or litter) to the St. Cloud VA Health Care System, health care appointments in the local community, and/or hospital transfers to St. Cloud Hospital or Minneapolis VA.

The quantities of “trips” indicated are estimated based on historical data. The Government makes no guarantee that these estimates will become actual quantities.

2. DEFINITIONS:

“VA beneficiary” a person determined eligible for beneficiary travel by the Department of Veterans Affairs.

“Ambulatory” describes a patient who is able or strong enough to walk alone, with the assistance of a cane, a walker, or with minor assistance from another person. An ambulatory patient may be medically and /or physically insecure but able to walk.

“Wheelchair Bound” describes a patient who requires the use of a wheelchair for basic mobility.

“Litter” describes a patient who requires the use of a litter or stretcher.

“Attendant/Caregiver” is an assistant who accompanies a patient as requested who provides extra attention to the patient because of psychiatric and/or mental, or other medical problems and renders assistance to the patient as needed. The driver of the vehicle shall not serve as the Attendant.

“Trip” is defined as the one-way transportation of VA beneficiaries from the pick-up location to the final authorized location per the dispatched transportation order form the VA.

“Responsible party” is defined as any driver, professional staff at medical center or clinic, or patient’s concerned other/caregiver.

3. HOURS OF SERVICE

The majority of services will be provided during the medical center’s primary hours of service: Monday - Friday, 0700 – 1630. 10 Federal Holidays listed in paragraph 12 (see below).

4. CONTRACTOR FACILITY/VEHICLES AND EQUIPMENT

Incorporated by Reference: Code of Federal Regulations (CFR) Title 49, Section 38 Part A and Part B. (The Contracting Officer will provide a copy of referenced material upon written request.)

A. The VA St. Cloud Health Care System reserves the right to thoroughly inspect and investigate the vehicles, establishment, facilities, business reputation and other qualifications of the contractor. Scheduled and unannounced inspections of the Contractor’s vehicles or establishment may be made during the contract performance period.

B. VA reserves the right to inspect contractor's equipment and vehicles or require documentation of compliance with contract specifications, and State laws, rules, regulations and guidelines governing transport vehicles. VA inspections of contractor facilities shall in no way constitute a warranty by VA that the contractor's vehicles and equipment are properly maintained.

C. The vehicles and equipment with which the Contractor renders the above services must meet all State of Minnesota (or Equal) requirements for insurance, registration, and equipment and are to include, but not be limited to the following, where applicable:

1) Comfortable seating surfaces to accommodate VA beneficiaries and caregivers for the duration of the trip.

2) Vehicles must be able to safely accommodate patient oxygen systems that patients may bring with them during a trip.

3) Contractor must have vehicles equipped with a hydraulic lift that is integral to the vehicle for placing the patient into the van and a suitable means of fastening the wheelchair to the van. Loading platform shall have raised edges, is counter balanced, self adjusting to curbs and sidewalks, and self-storing. When not in use, platform shall be securely stored so as not to block the vision of the driver or inconvenience the patient. The ramp or lift must have s slip proof surface.

4) Any vehicle used to transport wheel-chair bound patients must be handicapped accessible and meet all applicable Federal and State Motor Vehicle Safety Standards.

5) All vehicles must have an approved system for wheelchair securement devices and a tool designed for cutting securement straps in case of emergency.

6) Safety requirements for seat belts and handling of manual, motorized or electric wheelchair.

7) Contractor must furnish shoulder/chest harness for double amputee patients when applicable.

D. VA reserves the right to restrict the Contractor’s use of equipment and vehicles which need repair, or are unclean, unsafe, damaged on the interior or exterior body, or are not in compliance with contract requirements. The restriction of such equipment and vehicles shall not relieve the contractor from performing in accordance with the strict intent and meaning of the contract.

E. All additional items such as first aid kits, flashlights, warning triangles, ice scrapers, blankets, etc. shall be secured and stored below the level of seat backs.

F. Vehicles must be equipped with a dry chemical fire extinguisher that is securely mounted in a bracket and readily accessible to the driver in an emergency. Extinguishers shall be serviced annually and bear a tag indicating date of service.

G. Heater(s) / Air conditioners will be of sufficient capacity to maintain patients’ comfort based on seasonal weather conditions.

5. STANDARDS FOR MAINTENANCE

A. All vehicles will be maintained in a clean and orderly condition, free from debris and any accumulations which may constitute an accident, injury, or fire hazard. Windows and lights must be kept clean. The interior of the vehicles must be clean and in good repair.

B. Vehicles must be maintained in accordance with manufacturer’s recommended maintenance schedule or an improved schedule based on actual vehicle operating conditions.

C. Contractor shall correct a deficiency that might interfere with safe operation of a vehicle before the vehicle is placed in service.

D. Wheelchair lifts must be maintained in conformance with operation/maintenance manual instructions provided by lift manufacturer. When a vehicle is serviced, the mechanic or service facility must inspect, repair, or service the lift in accordance with the manufacturer’s instructions.

E. Contractor will maintain (and furnish upon request) procedures that outline preventive maintenance and/or repairs on each vehicle in an individual vehicle file.

6. DRIVER QUALIFICATIONS

A. All drivers of specialized transportation shall:

1) Have a valid State Operator’s license. Possess a driver’s license which is valid for the class of vehicle driven and if required under Minnesota Statutes, (or other state equal), evidence of a special transportation service vehicle permit or endorsement issued by the State of Minnesota.

2) Have proof in the form of a current certificate that first aid training and CPR certification has been successfully completed. Certificates must be available upon request by the Contracting Officer’s Representative (COR).

3) Be capable of providing courtesy assistance, if needed, to VA beneficiary to enter and exit vehicle.

4) Be trained on methods of handling patients in wheelchairs; receive instruction in the operation of fire extinguishers, vehicle lift/ramp operation and wheelchair securement devices; and will know what to do and whom to call in a medical emergency or accident.

5) All drivers are expected to be neat and clean in appearance and shall display courtesy and tact at all times when transporting VA beneficiaries.

6) Has no current medical condition which interferes with the ability to drive safely.

7) Must be able to perform a vehicle safety inspection.

B. Contractor shall maintain a record of each employee as to character and physical capabilities of performing duties of specialized transportation service.

C. VA reserves the right to restrict any contractor employee from performing services under this contract who do not meet the required qualifications for the services they are required to perform and who violates Federal regulations or are identified as a potential threat to the security, safety, health and/or operational mission of the VA and its’ beneficiaries. The restriction of such contractor personnel shall not relieve the contractor from performing all the required services, in accordance with all terms, conditions, and schedules contained herein.

D. The Contractor shall furnish qualified personnel as required by contract specifications to accomplish all services under this contract. During the contract period of performance, if the Contractor proposes to add-on or replace personnel to perform contract services, the Contractor shall submit the required evidence of training, certifications, licensing and any other qualifications to the designated COR. At no time, shall the Contractor utilize add-on or replacement personnel to perform contract services who do not meet the qualifications under the terms and conditions of this contract.

E. Contractor will be required to submit evidence of having obtained the necessary training and operating licenses indicated in paragraph 6. “Driver Qualifications” for all employees prior to award of contract. (A listing of employees available to service the contract should be submitted at time of Offer for evaluation purposes. Submission and verification of these documentation requirements will be an evaluation factor prior to award and a quality assurance procedure during the contract period.)

7. PATIENT RIGHTS

A. The Contractor represents the VA when performing services on behalf of the VA. The driver, support staff, and any other associated contractor employee shall exhibit the highest level of professional courtesy to VA beneficiaries and VA staff in the performance of their duties.

B. The contractor shall notify the COR in writing within 24 hours of any complaints made by the patients with regards to service. The contractor may provide recommendations for improved services along with the patient complaints for the VA’s review. No recommendation shall be construed as being effective until and unless it is provided as a written modification to the contract from the Contracting Officer.

8. PASSENGER TRANSPORTATION

A. The normal drop off and pick up point is the St. Cloud VA Health Care System, 4801 Veterans Drive, St. Cloud, MN 56303, Building B48/49 entrance. Changes to the drop off or pickup location will be communicated directly to the Contractor’s dispatch no later than 2 hours prior to the requested pick up/drop off time.

B. Routes will be planned and executed with the greatest level of efficiency possible. Picking up multiple riders on one trip is acceptable but routes will be planned to limit excessive ride times. Excessive ride times are defined as greater than 30 minutes.

C. Drivers and passengers shall use seat belts/securement devices at all times.

D. There shall be no smoking by the driver, attendants, or passenger(s).

E. Contractor must provide “through the door service” for patients from the pick-up location to the final authorized location per the dispatched transportation order from the VA. When a patient is delivered to or departing from a destination (such as the patient’s home or the VA campus), a responsible party at the destination must be informed of the patient’s arrival by the driver or attendant. The Contractor (driver) will confirm acknowledgement of patient hand off both physically and verbally with the corresponding VA staff or other responsible party at the drop off point. This is a critical patient care service and must be done every time with every patient.

F. The Contractor must have sufficient vehicles and personnel to meet the requirements of this contract.

G. If a VA beneficiary being transported declines to be properly belted or removes the securement devices himself/herself, the driver will notify the COR immediately. The Contractor is not required to transport any patient who refuses to be properly secured. Refusal of a patient to comply with safety protocol or a patient who is otherwise disruptive to safe and orderly transport will be reported immediately to the COR.

H. Based on the needs of the patient, the Contractor will allow one (1) caregiver or attendant (as defined in paragraph 2) to accompany the patient at no additional cost to the Government.

I. The COR shall provide the Contractor with a list of names (or position titles) and phone numbers of authorized Government personnel who may request services and receive calls from Contractor regarding contract performance. This list will be updated and submitted to the Contractor as changes occur. The Contractor shall ensure that requests for services are received from authorized medical center personnel only. Services rendered in response to requests from other than authorized personnel shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor.

J. This notification will be made within one (1) hour by telephone and a written report of the event will be delivered to the COR and the Contracting Officer by close of business the next working day. Failure to comply with this provision may be grounds for default.

K. The contractor shall notify the Contracting Officer Representative of any incidents or accidents involving VA beneficiaries within 2 hours. A written report of the event will be delivered to the COR by close of business the next working day. Examples may include slips, falls, uncooperative patients, failure of equipment (tie downs, ramps, lifts, etc.) or vehicle accidents. This reporting is required regardless of the severity. Failure to comply with this provision may be grounds for default.

L. Patients using motorized wheelchairs or electric carts will be secured in accordance with Federal and State regulations for transport or transferred to a manually operated wheelchair before being loaded in the vehicle. The motorized cart or wheelchair will be loaded separately and must be secured to the vehicle during transport.

9. NUMBER OF PATIENTS

A. The Contractor will plan manifests based on patient needs and locations. The number of patients transported at one time is dependent upon vehicle capacities and the vehicle’s ability to accommodate wheelchairs or other mobility devices.

10. RATES

A. The VA is requesting a firm-fixed price for a one-way “trip”. Rates of a one-way trip are to include vehicle, fuel, mileage and the services of a qualified driver. If the VA beneficiary is picked up from their home and brought to the VA that is considered one trip. If the VA beneficiary needs to be picked up from the VA and brought back to their home that is considered one trip. Total of 2 trips for that patient.

11. REQUEST FOR SERVICES

A. Request for services will be made by telephone or e-mail by the COR or designated St. Cloud VA personnel. When ordering services, the VA shall provide the Contractor with the following type of information:

1) Required date and time of arrival;

2) Name of beneficiary;

3) Pick-up and delivery point;

4) Any other special instructions (i.e. wheelchair patient, extra attendant required)

B. Generally, services provided under this agreement shall be scheduled in advance with the Contractor for specialized transportation services. Schedule requirements are defined as follows:

1) Scheduled Trips refers to those trips for which the Contractor has been given advance notice defined as notice given by 4:30 p.m. the previous day of pick up for required services and a specific pick up time. These transports will always be on time for patient pick-up.

2) Unscheduled Trips are those trips required on an as needed basis and advance notice is not given. Response time for vehicle arrival at prescribed destination is within one-hour of notification of need.

C. Contractor must notify the COR/St. Cloud VA Beneficiary Travel staff at least 15 minutes after notification of the need when Contractor believes he/she may be unable to meet the number of scheduled trips required.

D. In the case of inclement weather, the decision as to whether a VA beneficiary will be transported will be made mutually by the COR and the Contractor.

12. FEDERAL HOLIDAYS

Federal Holidays: The 10 holidays observed by the Federal Government are:

The President of the United States of America may declare additional days as a Federal holiday, and if so, this holiday will automatically be added to the list above. When a holiday falls on a Sunday, the following Monday shall be observed as a Federal holiday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday.

13. SAFETY REQUIREMENTS

A. In the performance of this contract, the Contractor shall take such safety precautions as the Contracting Officer or the COR may determine to be reasonably necessary to protect the lives and health of all persons affected by this contract. The Contracting Officer or COR will notify the Contractor of any noncompliance with the foregoing provisions and the action to be taken. The Contractor shall, after receipt of such notice, immediately correct the conditions to which attention has been directed. Such notice, when served on the Contractor or his/her representative at the site of the work, shall be deemed sufficient for the purposes aforesaid. If the Contractor fails or refuses to comply promptly, the Contracting Officer may issue an order stopping all or any part of the work and hold the Contractor in default.

14. REQUIRED REPORTS AND DOCUMENTS

Within ten (10) business days after contract award the contractor shall provide the following:

A. Contractor Personnel Roster - In this document, contractor shall identify all employees by name and position and provide training documentation with date and location of such training. Include contractor’s project manager with telephone, e-mail and fax number; include telephone, e-mail and fax numbers through which scheduling transport requests will be made.

B. Listing of all vehicles with VINs and documentation of insurance coverage; MNDOT or equivalent vehicle inspection documentation and statement indicating that all have been fully maintained and are currently safe to operate.

C. Any personnel or vehicle changes shall be submitted within three (3) business days after changes occur.

END OF STATEMENT OF WORK

Contract Ceiling Price is $3,000,000.00

Contract Guaranteed Minimum is $15,000.00

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Non-emergent wheelchair transportation within the city limits-Oneway. Payment for mileage beyond the limits will be made under item 3.

Contract Period: Base POP Begin: 12-01-2018 POP End: 11-30-2019

Non-emergent wheelchair transportation within the city limits-Round Trip. Payment for mileage beyond the limits will be made under item 3.

Rate per mile beyond city limits. This rate is in addition to rate per trip in items 1 and 2 above.

Wait Time per Quarter Hour (beyond initial quarter hour)

Non-emergent stretcher transportation within the city limits-round trip. Payment for mileage beyond the limits will be made under item 6

Rate per mile beyond city limits-one way only. This rate is in addition to rate per trip in items 4 and 5 above

Waiting time, when required and verified

Non-emergent wheelchair transportation within the city limits-Oneway. Payment for mileage beyond the limits will be made under item 3.

Contract Period: Option 1 POP Begin: 12-01-2019 POP End: 11-30-2020

Non-emergent wheelchair transportation within the city limits-Round Trip. Payment for mileage beyond the limits will be made under item 3.

Rate per mile beyond city limits. This rate is in addition to rate per trip in items 1 and 2 above.

Wait Time per Quarter Hour (beyond initial quarter hour)

Non-emergent stretcher transportation within the city limits-round trip. Payment for mileage beyond the limits will be made under item 6

Rate per mile beyond city limits-one way only. This rate is in addition to rate per trip in items 4 and 5 above

Waiting time, when required and verified

Non-emergent wheelchair transportation within the city limits-Oneway. Payment for mileage beyond the limits will be made under item 3.

Contract Period: Option 2 POP Begin: 12-01-2020 POP End: 11-30-2021

Non-emergent wheelchair transportation within the city limits-Round Trip. Payment for mileage beyond the limits will be made under item 3.

Rate per mile beyond city limits. This rate is in addition to rate per trip in items 1 and 2 above.

Wait Time per Quarter Hour (beyond initial quarter hour)

Non-emergent stretcher transportation within the city limits-round trip. Payment for mileage beyond the limits will be made under item 6

Rate per mile beyond city limits-one way only. This rate is in addition to rate per trip in items 4 and 5 above

Waiting time, when required and verified

Non-emergent wheelchair transportation within the city limits-Oneway. Payment for mileage beyond the limits will be made under item 3.

Contract Period: Option 3 POP Begin: 12-01-2021 POP End: 11-30-2022

Non-emergent wheelchair transportation within the city limits-Round Trip. Payment for mileage beyond the limits will be made under item 3.

Rate per mile beyond city limits. This rate is in addition to rate per trip in items 1 and 2 above.

Wait Time per Quarter Hour (beyond initial quarter hour)

Non-emergent stretcher transportation within the city limits-round trip. Payment for mileage beyond the limits will be made under item 6

Rate per mile beyond city limits-one way only. This rate is in addition to rate per trip in items 4 and 5 above

Waiting time, when required and verified

Non-emergent wheelchair transportation within the city limits-Oneway. Payment for mileage beyond the limits will be made under item 3.

Contract Period: Option 4 POP Begin: 12-01-2022 POP End: 11-30-2023

Non-emergent wheelchair transportation within the city limits-Round Trip. Payment for mileage beyond the limits will be made under item 3.

Rate per mile beyond city limits. This rate is in addition to rate per trip in items 1 and 2 above.

Wait Time per Quarter Hour (beyond initial quarter hour)

Non-emergent stretcher transportation within the city limits-round trip. Payment for mileage beyond the limits will be made under item 6

Rate per mile beyond city limits-one way only. This rate is in addition to rate per trip in items 4 and 5 above

Waiting time, when required and verified

Page 1 of Page 1 of

SECTION C - CONTRACT CLAUSES

C.1 52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS (APR 2014)

(a) This contract and employees working on this contract will be subject to the whistleblower rights and remedies in the pilot program on Contractor employee whistleblower protections established at 41 U.S.C. 4712 by section 828 of the National Defense Authorization Act for Fiscal Year 2013 (Pub. L. 112–239) and FAR 3.908.

(b) The Contractor shall inform its employees in writing, in the predominant language of the workforce, of employee whistleblower rights and protections under 41 U.S.C. 4712, as described in section 3.908 of the Federal Acquisition Regulation.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in all subcontracts over the simplified acquisition threshold.

(End of Clause)

C.2 52.204-4 PRINTED OR COPIED DOUBLE-SIDED ON RECYCLED PAPER (MAY 2011)

(a) Definitions. As used in this clause— "Postconsumer fiber" means— (1) Paper, paperboard, and fibrous materials from retail stores, office buildings, homes, and so forth, after they have passed through their end-usage as a consumer item, including: used corrugated boxes; old newspapers; old magazines; mixed waste paper; tabulating cards; and used cordage; or

(2) All paper, paperboard, and fibrous materials that enter and are collected from municipal solid waste; but not

(3) Fiber derived from printers' over-runs, converters' scrap, and over-issue publications.

(b) The Contractor is required to submit paper documents, such as offers, letters, or reports that are printed or copied double-sided on paper containing at least 30 percent postconsumer fiber, whenever practicable, when not using electronic commerce methods to submit information or data to the Government.

(End of Clause)

C.3 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (JAN 2017)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) System for Award Management (SAM).

(1) Unless exempted by an addendum to this contract, the Contractor is responsible during performance and through final payment of any contract for the accuracy and completeness of the data within the SAM database, and for any liability resulting from the Government's reliance on inaccurate or incomplete data. To remain registered in the SAM database after the initial registration, the Contractor is required to review and update on an annual basis from the date of initial registration or subsequent updates its information in the SAM database to ensure it is current, accurate and complete. Updating information in the SAM does not alter the terms and conditions of this contract and is not a substitute for a properly executed contractual document.

(2)(i) If a Contractor has legally changed its business name, "doing business as" name, or division name (whichever is shown on the contract), or has transferred the assets used in performing the contract, but has not completed the necessary requirements regarding novation and change-of-name agreements in FAR subpart 42.12, the Contractor shall provide the responsible Contracting Officer a minimum of one business day's written notification of its intention to (A) change the name in the SAM database; (B) comply with the requirements of subpart 42.12; and (C) agree in writing to the timeline and procedures specified by the responsible Contracting Officer. The Contractor must provide with the notification sufficient documentation to support the legally changed name.

(ii) If the Contractor fails to comply with the requirements of paragraph (t)(2)(i) of this clause, or fails to perform the agreement at paragraph (t)(2)(i)(C) of this clause, and, in the absence of a properly executed novation or change-of-name agreement, the SAM information that shows the Contractor to be other than the Contractor indicated in the contract will be considered to be incorrect information within the meaning of the "Suspension of Payment" paragraph of the electronic funds transfer (EFT) clause of this contract.

(3) The Contractor shall not change the name or address for EFT payments or manual payments, as appropriate, in the SAM record to reflect an assignee for the purpose of assignment of claims (see Subpart 32.8, Assignment of Claims). Assignees shall be separately registered in the SAM database. Information provided to the Contractor's SAM record that indicates payments, including those made by EFT, to an ultimate recipient other than that Contractor will be considered to be incorrect information within the meaning of the "Suspension of payment" paragraph of the EFT clause of this contract.

(4) Offerors and Contractors may obtain information on registration…