36C26225Q0227.docx

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7420--VISN 22 IDIQ Free Standing Kiosks with Supplemental Parts and Services
Solicitation number
36C26225Q0227
Issued by

About this file

This is a Sources Sought notice from the VA VISN 22 seeking information from potential vendors who can provide VECNA Kiosks or equivalent products under a firm-fixed-price IDIQ contract with a one-year base period and four option years. The contract has a minimum value of $100,000 and maximum of $7,000,000. Required items include free-standing kiosks with integrated printers and scanners, hardware warranties, 42" intelligent queuing displays, training services, and thermal printer paper. The kiosks must be 508 compliant, run VetLink OS, interface with VA systems including VISTA and BTSSS, and include features like card readers, motion sensors, touchscreens, and HIPAA privacy filters.

The opportunity uses NAICS code 315210 with a 750-employee size standard and is being considered for SDVOSB set-aside. Responses are due by January 15, 2025 at 9:00 AM Pacific Time to adrienne.brown4@va.gov. Place of performance includes VA facilities across VISN 22 (New Mexico, Arizona, and Southern California). Vendors must be authorized resellers/distributors, comply with the Buy American Act, and maintain necessary VA security agreements including ATO and MOU-ISA. The contractor must provide two days of on-site training at each ordering facility and ensure compatibility with VA's Electronic Health Record Modernization initiative.

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Sources Sought Notice Sources Sought Notice

SUBJECT*
VISN 22 IDIQ Free Standing Kiosks with Supplemental Parts and Services

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
90815
SOLICITATION NUMBER*
36C26225Q0227
RESPONSE DATE/TIME/ZONE
01-15-2025 09:00 PACIFIC TIME, LOS ANGELES, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
7420
NAICS CODE*
334118
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

POINT OF CONTACT*

Contracting Officer Adrienne Brown adrienne.brown4@va.gov

PLACE OF PERFORMANCE

ADDRESS
Department of Veteran Affairs

VISN 22 Medical Centers

4811 Airport Plaza Drive

Suite 600

Long Beach CA

POSTAL CODE
90815
COUNTRY
USA

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov
URL DESCRIPTION
Department of Veteran Affairs
AGENCY CONTACT’S EMAIL ADDRESS
adrienne.brown4@va.gov
EMAIL DESCRIPTION
Contracting Officer

DESCRIPTION

This is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Responses to this sources sought notice must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential businesses interested and capable of providing the supplies described below.

If you are interested and are capable of providing the required supplies, please provide the following information.

(1) Company Name, Address, Point of Contact

(2) Size status and representations of your business, such as but not limited to: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), HUBZone, Woman Owned Small Business (WOSB), Large Business, etc.

(3) Is your company considered small under the referenced NAICS code?

(4) Does your company have an FSS contract with GSA or the NAC or are you a contract holder with any other federal contract? If so, please provide the contract type and number.

(5) If you are an FSS GSA/NAC or other federal contract holder, are the referenced items/solutions available on your schedule/contract?

(6) Please provide general pricing and product lead time for your products/solutions for market research purposes.

(7) Please submit a capability statement that addresses qualifications and verifies ability to perform work described above.

(8) Are the items offered American made? If not, what is the country of origin?

The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this sources sought announcement. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service-Disabled Veteran Owned Small Businesses. However, if there are insufficient Service-Disabled Veteran Owned Small Business responses, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 315210 (750 employees).

Responses to this notice shall be submitted via email to Adrienne.Brown4@va.gov. Telephone responses will not be accepted. Responses must be received no later than 1/15/2025 9:00 AM Pacific Local Time.

After review of the responses to this sources sought announcement, a solicitation may be published on the beta.sam.gov or GSA eBuy websites. Responses to this sources sought announcement will not be considered adequate responses to the solicitation. All interested offerors must respond to the solicitation in addition to responding to this sources sought announcement. Prospective bidders must be authorized re-sellers in order to participate in the solicitation process.

Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov. Additionally, all Service-Disabled Veteran Owned Small Businesses or Veteran Owned Small Businesses must be registered with U.S. Small Business Administration (SBA) located at http://veterans.certify.sba.gov.

STATEMENT OF WORK

Contract Title:

VISN 22 Healthcare Systems require a firm fixed price indefinite delivery indefinite quantity (IDIQ) contract with four option years for brand name or equal VECNA Kiosks.

1. Background:

VISN 22 has a requirement for brand name or equal VECNA Kiosks, Training, and . This is an ongoing requirement due to VISN 22 Healthcare Systems requiring new kiosks due to software updates and equipment end of life.

2. Scope:

The vendor shall deliver the required items as required by VISN 22 Healthcare Systems as needed. Vendor shall provide setup and installation. The items will be inspected for acceptance and all accepted items will be received.

Period of Performance:

One Year after Award with (4) Option Years

Minimum/Maximum:

$100,000.00 $7,000,000.00

3. Requirements/Salient Characteristics:

Equal to brand name products must meet all function requirements to connect to the VA

Kiosk

· 508 Compliant

· Must run Vetlink OS system which uses statistics and analysis to create 3 types of general reports that provide the VA with a better understanding of patient care and needs.

· Must link with Veterans Health Information Systems and Technology Architecture (VISTA)

· Must have card reader/barcode scanner

· Motion sensing indicator that restarts the screen if veteran walks away

· Proximity sensor with adjustable settings

· Power cord/Network cable no less than 17 feet with storage

· No less than 20V/130W External Adapter

· Must be able to operate off a standard single duplex outlet (110-120 VAC) and network jack.

· USB Port security plate

· Display 17” – 22”

· Display must tilt no less than 15 degrees

· Touchscreen

· Touchscreen must employ algorithms and firmware to distinguish between intentional touches and unintended input minimizing ghost touch occurrences.

· Printer must be integrated with kiosk and print screens as required by user (network compatibility required)

· Must include printer that is able to connect to the VA network

· Kiosk must develop confirmation numbers of transactions performed by veteran users, such as travel claims

· Option of extended warranty

· Initial warranty of 1 year

· Must be able to provide Wayfinding which allows veterans to get directions around the VA Medical Center (VAMC) to their scheduled appointment.

· HIPAA compliant Privacy Filter - All kiosks must feature a HIPAA compliant privacy filter, which prevents nearby people from viewing information on the screen.

· Must be Self-Service

· Must be able to replicate standard Vetlink staff facing patient queue to be able to display checked in patients and current status within clinic workflow (for secured/staff only work rooms only)

· Must be able to communicate with the Beneficiary Travel Self-Service System (BTSSS)

· The Contractor must be able to establish and maintain the following prior to contract effective date to ensure uninterrupted service:

· Memorandum of Understanding or Interconnection Agreement (MOU-ISA) between contractor and VA

· Authority to Operate (ATO)

· Privacy Threshold Analysis (PTA)

· The Contractor must be able to provide interoperability with VA’s Electronic Health Record Modernization initiative synchronized with site implementation plan.

VKIOSK Intelligent Queuing Display (42")

Must include all required brackets Must include remote control Must be at least 42”

Activation and Train-the-Trainer Services

Contractor must provide onsite training for no less than two days of instruction at ordering VA Medical Center (VAMC).

VetLink Thermal Printer Paper

Must be compatible with the kiosk

Procedure to Issue Orders:

Delivery orders (DO) placed against this contract shall be emailed to the contractor from the Contracting Officer/Specialist which shall include an SF1449. The SF1449 shall include a purchase order (PO) number also known as an obligation number that the contractor will use for payment.

Oral orders are authorized and shall be confirmed in writing by the Contracting Officer/Specialist.

Authorized to Issue Orders:

VISN 22 Healthcare Systems Contracting Officer/Specialist

4. Deliverables:

ITEM NUMBER
DESCRIPTION
UOM
PRICE
0001
VIKIOSKr Free Standing Kiosk (incl.printer & scanner)
EA
0002
VKIOSKr New Hardware Warranty
EA
0003
VKIOSKr New Hardware Extended Warranty
EA
0004
Hardware Tech Installation
JB
0005
VKIOSK Intelligent Queuing Display (42")
EA
0006
Activation and Train-the-Trainer Services
EA
0007
Travel for On-site Activation & Training Services
EA
0008
VetLink Thermal Printer Paper
RO

NOTE: Potential offers must be aware that the items being acquired are procured as Brand Name or Equal. For those items that are “or equal”, a description of the salient characteristics is outlined above #4 Requirements/Salient Characteristics. The FAR Clause 52.211-6 Brand Name or Equal applies to this acquisition. Any items quoted as equal not confirming to the requirements of clause 52.211-6 will be considered non- responsive and not considered for award.

For equivalent servers other than items mentioned herein, offerors may create additional line items for additional feature/accessories required to meet the salient characteristics above. Offerors must include the brand name and model# if different than listed below and must provide product brochures and evidence that the equivalent brand meets the requirement.

No remanufactures or gray market items will be acceptable. Vendor shall be an Original Equipment Manufacturer (OEM), authorized dealer, authorized distributor or authorized reseller verified by an authorization letter or other documents from the OEM.

5. Other Pertinent Information or Special Considerations.

VA Directive 6008 - Acquisition and Management of VA Information Technology Resources VA Directive 6102 – Internet/Intranet Services VA Directive 6221 – Accessible Information and Communications Technology (ICT) VA Section 508 – Chapter 2 and 4

6. Place of Performance.

VISN 22 Healthcare Systems New Mexico VA Healthcare System Northern Arizona VA Healthcare System Phoenix VA Healthcare System Southern Arizona VA Healthcare System VA Greater Los Angeles Healthcare System VA Loma Linda Healthcare System VA Long Beach Healthcare System VA San Diego Healthcare System

Items being offered must be in compliance with the Buy American Act (BAA) and the Nonmanufacturer Rule (NMR).

*= Required Field
Sources Sought Notice

Sources Sought Notice

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