36C26224Q1365.pdf

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AUDIOLOGY EQUIPMENT MAINTENANCE & REPAIR SERVICE
Solicitation number
36C26224Q1365
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This document is a Sources Sought Notice for Audiology Equipment Maintenance and Repair Service for the Southern Arizona VA Health Care System (SAVAHCS). The Department of Veterans Affairs (VA) is seeking potential qualified contractors, including Service Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HUBZone and other Small Businesses, to provide annual preventive maintenance, corrective repair service, and software installation for a list of specified audiology equipment. Responses are due by July 5, 2024 at 3:00PM Mountain Time. The work will be performed at the SAVAHCS location in Tucson, Arizona. The contractor must use OEM certified parts and service technicians. The contract will include unlimited service calls with 24-hour on-site response, full parts coverage, and calibration testing as needed. Removal of equipment for off-site repair requires prior approval. The contractor will guarantee workmanship and parts for at least 90 days.

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Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* AUDIOLOGY EQUIPMENT MAINTENANCE & REPAIR SERVICE

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 87108

SOLICITATION NUMBER* 36C26224Q1365

RESPONSE DATE/TIME/ZONE 07-05-2024 3:00PM MOUNTAIN TIME, DENVER,

USA

ARCHIVE 15 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE

PRODUCT SERVICE CODE* J065

NAICS CODE* 811210

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

NCO22 Network Contracting New Mexico VA Health Care System 1501 San Pedro Drive SE Albuquerque NM 87108

POINT OF CONTACT*

Contract Specialist Rochelle Bennett Rochelle.Bennett@va.gov

PLACE OF PERFORMANCE

ADDRESS Department of Veterans Affairs Southern Arizona VA Health Care System 3601 S. 6th Avenue Tucson AZ

POSTAL CODE 85723

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this sources sought must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualif ied Service Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HubZone and other Small Businesses interested and capable of providing the services described below. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. Responses to this notice shall include the following: (a) company name (b) address (c) point of contact (d) phone, fax, and email (e) Unique Entity ID (f) Cage Code (g) Tax ID Number (h) Type of small business, e.g.

Services Disabled Veteran Owned small Business, Veteran-owned small business, 8(a), HUBZone, Women Owned Small Business, Small disadvantaged business, or Small Business HUBZone business and (i) must provide a capability statement that addresses the organizations qualif ications and ability to perform as a contractor for the work described below.

The Southern Arizona VA Health Care System (SAVAHCS) is seeking a potential qualif ied contractor that can provide Audiology Equipment Maintenance and Repair Service.

Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this sources sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service Disabled Veteran Owned Small Business set aside. However, if response by Service Disabled Veteran Owned Small Business firms proves inadequate, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 811210 ($34.0 Million Dollars).

Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov. Additionally, all Service Disabled Veteran Owned Businesses or Veteran Owned Businesses who respond to a solicitation on this project must be registered with the SBA Veteran Small Business Certif ication (VetCert) Registry located at https://veterans.certify.sba.gov. All interested Offerors should submit information by e-mail to Rochelle.Bennett@va.gov. All information submissions to be marked Attn: Rochelle Bennett, Contract Specialist and should be received no later than 3:00 pm MST on July 5, 2024.

http://www.sam.gov/ https://veterans.certify.sba.gov/ mailto:Rochelle.Bennett@va.gov

*= Required Field Sources Sought Notice

STATEMENT OF WORK - DRAFT

Audiology Equipment Maintenance and Repair Service

The contractor shall provide all labor, personnel, equipment, tools, materials, supervision, and other items necessary to provide annual preventive maintenance, corrective repair service, and software installs on-site for the equipment and systems listed below for the Southern Arizona VA Health Care System (SAVAHCS) and as defined in this Statement of Work (SOW).

1. SERVICE/WORK TO BE PERFORMED:

The contractor will perform on-site preventive maintenance (PM) inspection on equipment/systems as provided for in the contract agreement. PMs will be accomplished in accordance with the Original Equipment Manufacturer (OEM) recommendations. Must use OEM certif ied parts and service engineer/technicians must be OEM trained on all equipment included in agreement.

• Toll free support.

• Unlimited service calls with on-site response within 24 hours (Monday to Friday 8:00 AM to 5:00 PM).

• All parts covered.

• Travel and labor included.

• Extensive calibration testing as needed within the requested calendar month.

• Designated response time 48 hours unless otherwise agreed upon by COR or designee.

Response: All requests for repair service will be considered requests for emergency service unless a statement to the contrary is made by the COR, POC or designee. A competent service representative adequately equipped with tools, test instruments, service manuals, and repair parts will arrive at the SAVAHCS within the designated response time. The service representative may contact VA staff by phone before arrival at the SAVAHCS. Such contacts, however, will not serve to alter the requirements for arrival on-site except when the request for service is withdrawn by Biomedical Engineering.

2. EQUIPMENT:

Model EE# Serial Number

AQUA STIM 85753 AQUA1301027

AURICAL HIT 93887 1028568

CAPELLA 2 81494 2306

CAPELLA 2 81495 1194

CAPELLA 2 81496 2309

CAPELLA 2 81497 2310

CAPELLA 2 81498 2311

CAPELLA 2 81499 2312

ECLIPSE EP25 99346 0994115

MADSEN

ASTERA2 106337 3026824

MADSEN

ASTERA2 106575 3032954

MADSEN

ASTERA2 106576 3033131

MADSEN

ASTERA2 106577 3033139

MADSEN

ASTERA2 106578 3033726

MADSEN

ASTERA2 106579 3033732

VERIFIT 2 104737 C5371

VERIFIT 2 104740 C5374

VERIFIT 2 104741 C5375

VERIFIT 2 104742 C5376

VERIFIT 2 104743 C5377

VERIFIT 2 104744 C5378

VERIFIT 2 104746 C5380

VISUALEYES 57260 CHAIRC0070

VISUALEYES 525 85754 9KPCDH2

ZODIAC 103514 2000877

ZODIAC 103515 2000880

ZODIAC 103516 2000878

ZODIAC 103518 2000881

ZODIAC 103519 2000879

ZODIAC 103520 2000875

CL12LP 72980 111020

OTOFLEX 100 81356 157732

102120 72978 V.A85723BOOTH102

102120 72979 V.A85723BOOTH105

102120 72981 V.A85723BOOTH108

102703 72977 V.A85723BOOTH110

102120 72976 V.A85723BOOTH112

MADSEN

ASTERA2 106336 3026818

VERIFIT 2 104745 C5379

ZODIAC 104755 3002254

CAPELLA 2 81492 1197

RE245-AC6475 72975 774179

MADSEN

ASTERA2 106335 3026825

VERIFIT 2 104738 C5372

ZODIAC 103517 2000876

CAPELLA 2 81493 2304

ACOUSTIC

SYSTEMS RE245 AS05356

MADSEN

ASTERA2 106338 3026822

VERIFIT 2 104739 C5373

ZODIAC 104613 3004348

CAPELLA 2 81491 2307

ACOUSTIC

SYSTEMS RE245 AS05932

3. PERFORMANCE:

• Hours: Normal duty hours are 8:00 a.m. through 4:30 p.m., Monday through Friday, not including federal holidays. Whenever contact with Biomedical Engineering is required outside of normal duty hours, the Utility System Repair Operator (USRO) may be contacted as an alternate. The hospital operator at extension "0" can contact the USRO operator via radio.

• Preventive maintenance will be scheduled with a contact person as assigned by the Contracting Officer’s Representative (COR), Point of Contact (POC) or designee. This PM work must be completed in the month specified during the request unless another date is agreed upon by COR or designee. Biomedical Engineering can be contacted at

(520) 792-1450 ext. 1x6679. All contractor personnel (without exception) must report to the Engineering Department, Bldg. 38-room A22, to sign in and receive a contractor identification badge before any work is performed and return to the same location to sign out and turn-in said badge along with the documented service report (as described in section 4, DOCUMENTATION) for the service performed.

• Noncontract Charges: The contractor shall not perform any service that will result in additional charges without prior approval from Contracting. Contractor to provide COR and/or CO with quote upon findings. A modification with approved funding will be issued prior to any service being performed. The Contracting Officer is the only person that can make changes to the contract.

• Payment: Payment will be made in arrears, and upon receipt of a properly prepared invoice which references the period for which payment is due, the contract number and/or assigned purchase order number. The invoice must include the correct payment address.

• Waste Removal: The contractor is responsible to remove and properly dispose of all waste related to the services provide on-site at SAVAHCS.

• Failure to carry out the above procedures will be considered as a failure to document the service visit and will constitute a failure to perform.

• All shipping for parts will be included in the cost of the contract.

4. DOCUMENTATION:

Service reports will be provided for all service activities within 3 business days to VHATUCBiomedFSR@va.gov including preventive maintenance, emergency repair, and safety inspections, and must contain the following information:

a. Date(s) and time period of service.

b. Complete description of equipment serviced including model number and serial number.

c. Complete description of equipment services performed including upgrades, updates and software changes made.

d. Complete list of all materials, parts, or assemblies installed or replaced including serial numbers of parts where applicable.

e. A statement of the complaint that initiated the service call.

f. Total standard labor hours, total overtime/premium hours, and total travel hours expended during the repair.

5. REMOVAL OF EQUIPMENT:

Whenever possible, all repairs and preventive maintenance will be performed at the SAVAHCS. When that is not possible, the COR, POC or designee may give approval for service work to be done at another location. All transportation charges will be borne by the contractor.

a. Contractor will notify the COR and CO immediately if a repair is determined to require completion off-station. Approval will be provided to the contractor within two business days of receipt of notice from the contractor.

b. VA property may not be removed from the SAVAHCS prior to execution, and approval of all documents as required by Supply Chain Management Service.

Computer hard drives and other storage media items may not leave VA property.

c. Requirements for service reports for designated equipment not at this location are the same as for work done on-site. Service reports for incoming equipment will be presented for signature at the time of delivery. If equipment is returned via commercial carrier, the service report may be included with the shipment.

6. GOVERNMENT REPAIRS: Government employees will work on contract equipment only with authorization of the contractor or following the failure of the contractor to respond. The government is not obligated to perform any work on contract equipment.

7. GUARANTEE: The contractor will guarantee workmanship and all parts furnished by the contractor for a period of not less than 90 days.

8. PLACE OF PERFORMANCE:

Department of Veterans Affairs Southern Arizona VA Health Care System 3601 S. 6th Avenue Tucson, AZ 85723

9. RECOGNIZED HOLIDAYS:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

10. SAFETY AND PPE EQUIPMENT: Contractor shall provide protective gear for all employees working on VA property.

11. CONTRACTOR EMPLOYEES: Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. Example: wearing of distinctive clothing such as uniform, badges, patches, etc.

12. SMOKING AND VAPING POLICIES: Smoking and vaping are prohibited on Government property.

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