36C26218R0571-000.docx

36C26218R0571

FedBizOpps Combined Synopsis/Solicitation Notice

CLASSIFICATION CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE DATE

(MM-DD-YYYY)

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field FedBizOpps Combined Synopsis/Solicitation Notice Rev. March 2010 U Media & Training Equipment System Services for VAGLAHS 90815 36C26218R0571 06-08-2018 N 611430 Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815 Soledad De La Torre, Contract Specialist Soledad.Delatorre@va.gov Department of Veteran Affairs VA Greater Los Angeles Healthcare System 11301 Wilshire Blvd, Los Angeles, CA 90073

USA

Media & Training Equipment Services for the VA Greater Los Angeles Healthcare System (VAGLAHS).

This Solicitation #36C26218R0571 is Unrestricted Open Market.

See attached document: S02 Attachment 1 - RFP #36C26218R0571_SOW Equipment List_05-14-2018.

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL

BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED __

______________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF

CONTRACTING OFFICER (TYPE OR PRINT)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

691-18-2-7090-0041 36C26218R0571 05-14-2018 Soledad De La Torre 562-766-2313 06-08-2018

10:00AM PDT

36C262 Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815 X 611430 $11 Million Net 30 Days X N/A X Department of Veterans Affairs VA Greater Los Angeles Healthcare System 11301 Wilshire Blvd.

Los Angeles, CA 90073 36C262 Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

Department of Veterans Affairs Financial Services Center Contractor shall bill in arrears to:

Tungsten Network http://www.tungsten-network.com/us/ See CONTINUATION Page Contractor shall provide Media & Training Equipment Services for the VA Greater Los Angeles Healthcare System

(VAGLAHS).

Please see subsequent pages for details.

691-3680152-7090-861500-

2660 SPR

0A00A1 X X X

Sandra Fusco Table of Contents

SECTION B

B.1 CONTRACT ADMINISTRATION

All contract administration matters shall be handled by the following individuals:

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the Contractor shall be made in accordance with:

[X] 52.232-34, Payment by Electronic Funds Transfer - Other than System for Award Management System , or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [X] MONTHLY

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the Contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Contractor shall bill in arrears to:

Tungsten Network http://www.tungsten-network.com/us/

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

6. DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER: In accordance with FAR Provision 52.212-1 paragraph (j), please provide the Dun and Bradstreet Number assigned to your firm in the space provided below:

DUNS# ____ ___ - ____ ____ ____ - ____ ____ ____ ____

B.2 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes FAR 52.219-4 Notice of Price Evaluation Preference for HubZone Small Business Concerns. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

B.3 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes Evaluation Factor Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments.

B.4 SCHEDULE OF SERVICES AND PRICES:

The Contractor shall provide a firm fixed price proposal for all labor and materials in order to provide Media & Training Equipment Services defined herein for the VA Greater Los Angeles Healthcare System (VAGLAHS) located at 11301 Wilshire Blvd., Los Angeles, CA 90073

The contract period shall be for one (1) base year, with the Government having the option to exercise four (4) one-year option periods.

ITEM INFORMATION:

Base Year (Dates to be determined by the Contracting Officer)

Media & Training Equipment Services

VA Greater Los Angeles Healthcare System (VAGLAHS)

Articulate 360 - For Teams

Storyboard Pro - Perpetual License

Instructional Designer I

Instructional Designer II

Videographer I

Videographer II

VR

Project Management

Project Administration

Total Base Year:

Option Year One (1) (Dates to be determined by the Contracting Officer)

Media & Training Equipment Services

VA Greater Los Angeles Healthcare System (VAGLAHS)

Articulate 360 - For Teams

Storyboard Pro - Perpetual License

Instructional Designer I

Instructional Designer II

Videographer I

Videographer II

VR

Project Management

Project Administration

Total Option Year One (1):

Option Year Two (2)

(Dates to be determined by the Contracting Officer)

Media & Training Equipment Services

VA Greater Los Angeles Healthcare System (VAGLAHS)

Articulate 360 - For Teams

Storyboard Pro - Perpetual License

Instructional Designer I

Instructional Designer II

Videographer I

Videographer II

VR

Project Management

Project Administration

Total Option Year Two (2):

Option Year Three (3)

Media & Training Equipment Services

VA Greater Los Angeles Healthcare System (VAGLAHS)

Articulate 360 - For Teams

Storyboard Pro - Perpetual License

Instructional Designer I

Instructional Designer II

Videographer I

Videographer II

VR

Project Management

Project Administration

Total Option Year Three (3):

Option Year Four (4)

Media & Training Equipment Services

VA Greater Los Angeles Healthcare System (VAGLAHS)

Articulate 360 - For Teams

Storyboard Pro - Perpetual License

Instructional Designer I

Instructional Designer II

Videographer I

Videographer II

VR

Project Management

Project Administration

Total Option Year Four (4):

AGGREGATE TOTALS:

Media & Training Equipment Services VA Greater Los Angeles Healthcare System (VAGLAHS)

B.5 STATEMENT OF WORK

1. Introduction: The Contractor shall provide state-of-the-art media for training services and products that shall be used to capture and deliver emergency management training videos from a multitude of events, including lectures, seminars, conferences, meetings, and staff and management trainings targeted for the benefit of Veterans and their clinician/service providers. The Veterans Emergency Management Evaluation Center (VEMEC) requires this option to record events, including that the recordings shall be saved in a variety of multimedia formats, played back locally, and streamed both live and as Video-On-Demand (VOD) over a network (e.g., local-area network (LAN), the Internet, Talent Management System (TMS), etc.). Applications range from disseminating information about VEMEC projects and training across the Department of Veteran Affairs (VA), including to non-VA healthcare providers that deliver care to Veterans under the Choice Act, to facilitate emergency readiness education for both Veterans and their healthcare clinicians. In addition, the media and training equipment shall also include services to assist with the creation, management, and distribution of media content, training based on current understanding of learning principles, and content management. The Mediasite platform has been identified by the VEMEC staff as the highest value for VA, and provides the most effective and efficient state-of the-art media and training equipment (http://www.sonicfoundry.com/mediasite/). This platform and its corresponding equipment are currently used by numerous government agencies and educational systems nationwide to enhance access to timely and essential training for various target audiences.

2. Background: The primary objective of the Veterans Health Administration (VHA) is to research challenges and opportunities confronting VHA in providing timely access to high-quality care for Veterans during emergencies, crises, and other disasters (P.L. 113-5, 109-417, 107-287). Funding for VEMEC comes from the Pandemic and All-Hazards Preparedness Reauthorization Act of 2013 (P.L. 113-5; a follow up bill to the Pandemic and All-Hazards Preparedness Act of 2006, P. L. 109-417). VEMEC was also established in accord with the requirements of P.L. 107-287 that mandated VA to establish medical emergency preparedness research and education centers at VAMCs; VEMEC is the only such center within VA.

Given its nationwide scope, VA must respond to the full range of emergencies and disasters that may occur in the US. VA has distinct assets relevant to preparedness, including the widespread use of uniform electronic medical record software and an existing surge capacity. This broad ability to draw on multiple resources, coupled with a strong commitment to planning, provides resources and a level of surge capacity that no private sector facilities shall fully replicate. As such, existing research and training outside of VA does not adequately address VHA’s needs, nor does it fully address health concerns particular to Veterans during emergencies and disasters. It is critical for VEMEC, the only research center within VA focused on research disasters to disseminate VA research findings as well as acquire research knowledge to further enhance practices in national preparedness for Veterans. Documenting data findings and results is essential to the research that VEMEC routinely provides. Media and training technology would further enhance the dissemination of new knowledge and best practices derived from VEMEC’s research projects by capturing, recording, streaming and archiving live events, meetings, conferences, seminars, colloquia in digital High Definition. Through this process, VEMEC shall provide timely education on its research finding for VHA to implement best practices and to translate research into practice. In support of its mission, VEMEC partners with several non-VA entities to support conferences and blended learning workshops.

3. Scope: VEMEC’s educational mission, and its daily operations and participation in conferences, meetings and workshops shall be strengthened using various electronic media for creation of marketing and training material for dissemination. It is critical for VEMEC to establish a presence in the field and foster a relationship with key clinician and other stakeholders within and outside VA, including the emergency management field at large, and the communities in which Veterans reside, to promote best practices in Veteran household preparedness. Media equipment shall be utilized to record meetings and conferences to be used to market VEMEC to potential collaborators, drive attendance at events, increase awareness about VEMEC and its services (research and program evaluation; training and education; and strategy and operations consulting), and update stakeholders on VEMEC’s research findings and recent activities. The Contractor shall also provide a custom e-Learning training program that shall instruct staff on how to use the media equipment to make and edit videos for marketing and training.

4. Tasks

4.1 General Requirements

Equipment: Preferred equipment to integrate with currently available equipment includes the following items or their commercial / professional equivalents. (Attachment 1 – SOW Equipment List).

4.2 Training Development

Project Training Summary: VEMEC requires an e-Learning Training Development plan for instructional training that shall be used on the Mediasite Platform. VEMEC requires an interactive, web-based training that allows Healthcare professionals from within and outside of the VA Healthcare System who are not emergency management managers to be introduced to the core components of emergency management, among other training efforts. This is particularly important as VHA clinicians and administrators are trusted messengers who are best positioned to promote preparedness among Veterans. Upon successful completion of the core instructional modules, the learner shall receive a Certificate of Completion in specific area within which the training was received. Training requirements are as follows:

1. Training shall be divided into twenty-minute modules

1. Each module shall contain the following elements: basic video, basic video with PowerPoint, vignettes, basic interviews, advanced interviews, documentary style, and explainer video.

1. An interactive activity or simulation shall be designed and incorporated into the core learning activity.

1. A review activity: review cards, and a vocabulary lab shall also be integrated into the learning process.

1. Training shall have a final competency-based assessment.

1. Training shall be Section 508 compliant.

1. Training shall be designed and delivered Learning Management System (LMS)-agnostic (i.e. Shareable Content Object Reference Model (SCORM) compliant).

Project Approach and Work plan: Newer e-Learning technologies utilize interactive web-based digital media that offer opportunities for “anytime, anywhere” learning, but the potential benefits are not automatically realized. To take advantage of the full benefits of new interactive digital media technologies and to help meet learning objectives, training must be developed based on an understanding of the expected learning outcomes, sound pedagogy, best practices in Instructional Systems Design, and knowledge of adult learning theory.

Moving from an instructor-led face-to-face training modality to online modality requires that the material be very engaging and interactive, much more so than traditional learning approaches, with frequent feedback to increase time on task and increase comprehension. Overly didactic or passive delivery of online content has been shown to be problematic for self-directed study for many learners. Keeping the participants’ attention is critical; materials must allow learners to proceed at their own pace and to repeat sections where feedback tells them learning needs to be reinforced.

The Contractor’s personnel shall have extensive education, training, and/or experience in the education and training areas and other fields relevant to this statement of work. This shall include substantial experience in the relevant fields, including instructional design (ideally to include experience with VA and/or Department of Defense (DoD).

4.3. e-Learning Training Development:

Analysis Phase: Contractor shall hold regular meetings (weekly at minimum) with VEMEC via phone or in person to review project objectives, conduct needs analysis, document findings, and outline the expected learning outcomes for each of the major topics, as well as review and refine the scope of work.

Contractor shall map all processes associated with each key area and shall review assumptions, answer questions, and define the scope and priority of key topic areas, and analyze existing content provided by VEMEC to determine how the content might be transformed. Lastly, Contractor shall perform a gap analysis of what additional content may need to be developed for the project.

Analysis Phase Deliverables: From selected Contractor to VEMEC an approved Training Analysis Document, containing:

1. Needs Analysis

1. Process diagrams

1. VEMEC-approved tasks analyses

1. VEMEC-approved Training Topic Map

1. VEMEC-approved Training Outline with Learning Objectives (Demonstrable & Measurable) From VEMEC to selected Contractor

1. All existing content assets and prior analysis (if any)

1. PowerPoint presentation in branded layout design

1. Feedback and recommendations from draft versions of document deliverables listed above

4.4 Timeline & Major Milestones – Analysis:

0. Project Start date shall be determined upon project award to the Contractor and a kickoff meeting with Principal Stakeholders.

0. VEMEC content assets and preliminary analysis (if any) received by Contractor

0. Contractor shall provide VEMEC a Training Needs Analysis Document for Review

0. VEMEC approves or provides revisions to Training Needs Analysis Document

0. Final version of Training Needs Analysis Document Approved

4.5 e-Learning Training Development (Attachment 1- SOW Equipment List)

Design Phase: After VEMEC feedback is incorporated into the needs analysis and the final version Training Analysis Document is approved, Contractor shall begin to assist VEMEC and Subject Matter Expert(s) identified by VEMEC leadership to proceed with the design phase. In addition to the Training Outline-by-Topic with associated Learning Objectives, assessments, and completion threshold scores, Contractor shall assist with the curriculum design. Contractor shall produce and deliver a draft version of the Training Design Document, including specifying the training structure, flow, didactic presentation of content, rich media, interactive review modules, media, and assessments for each training module. VEMEC shall review the document and provide feedback for required changes, or approval. The Contractor shall work with government personnel, Contractors, and other Contractors to coordinate work efforts, attain quotes, purchase equipment or parts, etc.

4.6 Design Phase Deliverables: The principal deliverable of the Design Phase by Contractor is the Training Design Document (TDD) which would explicitly describe and depict where appropriate the following:

0. Training Outline and Navigation Diagrams

0. Proposed Content Transformation

0. Additional Rich-Media Didactic Content

0. Proposed Activities and Assessments (tools)

0. Interactive Game Designs – storyboards, frame samples, mockups, graphics, avatar scenarios and scripts

0. Links to Prototype-Pilot modules for review when as elements become available

0. Training Design & Themes – Customized training shall, provide mockups. VEMEC access for training demonstration

0. Online Training Certificate of Completion design VEMEC would need to approve the proposed Training Design Document or approve-with changes, or provide suggested alternative treatments. Contractor would revise the TDD to accommodate VEMEC revisions and re-submit for approval.

4.7 Design Phase Timeline & Major Milestones:

0. Training Design Document provided to VEMEC

0. Training Design Document approval or revisions provided to Contractor

0. Revisions made as needed and final TDD version is approved for modules to be delivered

0. Detailed Work Plan is provided by Contractor to VEMEC

0. Review and approve Detailed Work Plan

4.8 e-Learning Training

Development Phase Contractor shall assist VEMEC in creating a series of pilot modules-trainings for deployment. VEMEC shall be able to review the training mock-up, and approve the customized and branded training shell prior to testing. Once training mockup is approved, Contractor shall begin creating the graphics, editing the video as necessary, programming the Flash-based interactive games-review, and creating or importing the quizzes and assessments for the training. Once the training is ready, Contractor shall provide it to VEMEC for testing. Testing and modification of the material shall be coordinated with the VHA Employee Education System (EES) Please see EES website: [https://myees.lrn.va.gov/Explore%20EES/default.aspx]. VEMEC shall provide periodic training updates to ensure Continuing Education Units (CEU) for accreditation requirements are met.

Development Phase Deliverables:

Designated VEMEC personnel shall conduct usability tests with the training, and provide feedback, corrections, and documentation of any outstanding issues for Contractor to address and remedy.

4.9 Timeline & Major Milestones

Development The Period of Performance for this requirement shall be for a base year for 12 months. VEMEC shall identify additional training for tech refresh and to support new capabilities for each option year.

Major milestones:

0. Training provided to VEMEC

0. Feedback provided to Contractor by VEMEC

0. Revised (if needed) training provided to VEMEC for final approval

NOTE: Due dates are based on approximate times needed for review by VEMEC. If those times shall be compressed, the overall timeline shall be adjusted.

4.10 Implementation Phase - e-Learning Training Development

Implementation Phase Deliverables:

0. Contractor shall understand that knowledge transfer about delivery and administration of the training that may be required. As such, Contractor shall conduct training to VEMEC personnel via a synchronous webinar session of approximately 1 hour (or as needed) in length on how to administer the VEMEC Training.

0. Web-based Training Session for VEMEC Support Staff Training is live and delivered.

4.11 e-Learning Training Development -Project Summary:

Timeline & Major Deliverables Below is a sample timeline of major deliverables. Actual start date shall be based on date of contract award. The Contractor shall administer, maintain, update, integrate, and sustain the training system(s) during the duration of this contract. The Contractor shall monitor systems performance and shall provide customer support to users during the duration of this contract. The Contractor shall perform network monitoring, trouble desk call taking, training, documentation, and other logistics work as it relates to the office, sites, or systems.

1. Project Start to-be-determined (TBD), Webinar Kickoff meeting with Principal Stakeholders

1. VEMEC content assets and preliminary analysis (if any) received by Contractor

1. Contractor provides VEMEC a Training Needs Analysis Document for Review

1. VEMEC approves or provides revisions to Training Needs Analysis Document

1. Final version of Training Needs Analysis Document Approved

1. Training Design Document provided to VEMEC

1. Training Design Document approval or revisions provided to Contractor

1. Revisions made and final Training Design Document version is approved and number of modules to be delivered

1. Detailed Work Plan is provided by Contractor to VEMEC

1. Meeting between Contractor and VEMEC to review and possibly approve detailed Work Plan

1. Training provided to VEMEC

1. Feedback provided to Contractor by VEMEC

1. Revised Training is provided to VEMEC for final approval

1. Web-based Training Session for Stakeholder on how to navigate the training

5. Contract Award Meeting and Commencement of Work: The Contractor shall not commence performance on the contract until the CO has conducted a kick-off meeting, or has advised the contactor that a kick off meeting shall not be required based on the request of the customer.

6. Identification, Parking, Smoking, and VA Regulations: The Contractor’s personnel shall wear visible identification at all times while on the premises of the VAGLAHS. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA Medical Center shall not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at the VAMC. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

7. Reporting: The Contractor personnel shall check-in with the Contracting Officer Representative (COR) before proceeding to the job site. Contractor shall also check-out with the COR before leaving the job site.

8. Changes/Authorized Services: The Contractor is advised that only the Contracting Officer, acting within the scope of the contract has the authority to make changes which may affect the contract terms and conditions quality, quantity, price, and/or delivery. The Contractor must contact the Contracting Officer for approval in the event there are changes prior to proceeding. No other individual has the authority to make this binding changes and/or commitments. In the event that the Contractor commits to such changes at the direction of any person other than the Contracting Officer, the changes shall be considered to have been made without proper authority and no adjustment shall be made in contract price to cover any increase in costs incurred as a result thereof.

9. Conflict of Interest: The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person creates a conflict of interest. The Contractor shall not employ any person who is an employee of the VA unless such person seeks and receives approval in accordance with VA Regulations and public law. Nor shall the Contractor employee or any person who is a member of the immediate family of a VA employee employed at the VA Health Care System if the employment of that family member would create a conflict of interest or appearance of a conflict of interest, particularly with regard to influencing the contract negotiations, terms of the contract, or the work carried out under the contract. In any such case, the VA must review the matter and give its approval in accordance with agency ethics rules. Contractor shall ensure no violation of ethics occurs between VA staff, VA patients and families of VA staff. Staff shall not accept, solicit, allow or invite gifts, gratuities, sales of items, etc. Any occurrence shall be reported to the COR along with corrective action taken, and the reports shall be kept on file for the duration of the contract.

10. Health and Human Services – Office of the Inspector General: To ensure that the individuals providing services under the contract have not engaged in fraud or abuse regarding Sections 1128 and 1128A of the Social Security Act regarding federal health care programs, the Contractor is required to check the Health and Human Services- Office of Inspector General (HHS/OIG), List of Excluded Individuals/Entities on the OIG Website (www.hhs.gov/oig) for each person providing services under this contract. Further the Contractor is required to certify in its proposal that all persons listed in the Contractor’s proposal have been compared against the OIG list and are not listed. During the performance of this contract the Contractor is prohibited from using any individual or business listed on the List of Excluded Individuals/Entities.

11. HIPAA Compliance: Contractor must adhere to the provisions of Public Law 104.191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use of protected health information by covered entities, including the Department of Veterans Affairs (VA). In accordance with 45 CFR 164.502(e), the Privacy Rule includes exceptions to Business Associate Standard.