36C26123Q1111 Vocera Commuication Services.pdf

PAGE 1 OF 751. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C26123Q1111 08-24-2023

JOHN D. DA SILVA 09-08-2023

11:00 PDT

612MCP

Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) Network Contracting Office (NCO) 21 3237 Peacekeeper Way, Bldg 200 Suite 204 McClellan Park CA 95652

X 100

X

517810

$40 Million

N/A

X

VA Palo Alto Healthcare System

3801 Miranda Ave Palo Alto CA 94304

612MCP

Department of Veterans Affairs

Network Contracting Office (NCO) 21 3237 Peacekeeper Way, Bldg 200 Suite 204 McClellan CA 95652

Department of Veterans Affairs FMS VA-9(101) Financial Services Center

PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

VOCERA Communication Support Services In Accordance with The Statement of Work

* This solicitation will be a total Service Disabled Veteran Owned Small Business set-aside (SDVOSB).

Offerors must be registered and verified as a SDVOSB concern in www.Veterans.certify.SBA.gov on the date quotes are due and at time of Award.

Offerors shall follow the submission instructions specified FAR Provision 52.212-1 and 52.212-2, and their addendums implemented in this solicitation. Failure to follow the instructions will result in an unfavorable evaluation and may not be considered for Award.

Submit all questions by 9/05/2023 to John.Dasilva@VA.gov

See CONTINUATION Page

X x 1

RICO L. JOHNSON

36C26123Q1111

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEC 2022)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...27

C.4 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.5 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.7 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

C.8 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.9 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

C.10 52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY

2014)

C.11 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

C.12 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.13 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JUN 2023)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAR 2023)

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.3 52.216-1 TYPE OF CONTRACT (APR 1984)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.8 VAAR 852.239-75 INFORMATION AND COMMUNICATION TECHNOLOGY

ACCESSIBILITY NOTICE (FEB 2023)

E.9 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.10 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C261

Department of Veterans Affairs

VA Sierra Pacific Network (VISN 21)

Network Contracting Office (NCO) 21

3237 Peacekeeper Way, Bldg 200 Suite 204

McClellan Park CA 95652

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[X] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X]

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

STATEMENT OF WORK (SOW)

as of February 21, 2023

VOCERA Messaging – Palo Alto Division

1. Contracting Officer’s Representative (COR)

Name: Joshua Cantillas

Section: Nursing Service

Address: 3801 Miranda Ave. (118), Palo Alto, CA 94304-1290

Phone Number: 1(650)493-5000 x62815

Fax Number:

E-Mail Address: Joshua.Cantillas@va.gov

2. Contract Title. Vocera Messaging, VA Palo Alto Health Care System, Palo Alto Division

3. Background. Vocera messaging devices allow for easy communication with nursing staff who are providing patient care. This will include one (1) full-time remote Vocera System Administrator for serving end users on one (1) campus which include the Vocera Application Server Cluster, Vocera SIP Telephony Gateway Server, Vocera Client Gateway Server, Vocera Report Server, and Vocera Messaging Server. The objective is to increase the utilization of Vocera for the needed critical communications of Nursing Staff throughout the VA Palo Alto Health Care System and specifically the Palo Alto Division.

4. Specific Tasks.

Vocera will provide “Customer” with one (1) REMOTE Vocera Systems Administrator for the term of the contract. The Vocera System Administrator will focus on knowledge transfer to Customer appointed System Administrator(s) as requested by Customer. The Vocera System Administrator will be an employee of Vocera and will be responsible for on-going management of the Vocera implementation and utilization as outlined below.

4.1 Vocera Data & Device Management

4.1.1 Establish, update, and maintain processes for submitting data and device changes to Vocera database.

4.1.2 Add/delete/update users, groups and address book entries as requested by using departments.

4.1.3 Export user, group, and address book information for review by using departments for accuracy and currency (every 6 months).

4.1.4 Maintain device management data.

4.1.5 Develop, update, and maintain processes for changes in badge ownership, ordering new equipment, troubleshooting equipment, repairing equipment, requesting, and processing RMA’s, reporting damage and budget trends, maintaining spares pool, coaching on replacement budget planning, training users and leadership on device management best practices, scheduling reports, and aiding with finding lost equipment.

4.2 Vocera Software Management

4.2.1 Apply Vocera service packs and hot fixes. Please note that this does not include upgrades to a new software major or minor release. Upgrades to new releases may be contracted for separately.

4.2.2 System health analysis (every 6 months).

4.3 Vocera Deployment Optimization

4.3.1 Refine deployment call flows and messaging groups to improve usability of the Vocera system.

4.3.2 Round on each unit to coach staff, learn workflow, uncover issues, resolve issues, and develop relationships

4.4 Vocera Report Management

4.4.1 Set up scheduled reports as requested by end user unit leaders.

4.4.2 Provide consultation to units regarding the reports available.

4.4.3 Review reports and provides consultation to end user units, network staff and other key support staff and stakeholders regarding actions needed to optimize Vocera system and user performance. (Monthly)

4.5 Vocera Training and Orientation Management

4.5.1 Develop, update, and deliver training for new employee orientation for Vocera users.

4.5.2 Establish process for on boarding of new Vocera users.

4.5.3 Establish process for reviewing Vocera reports to identify and coach users experiencing less than optimal performance.

4.5.4 Maintain training materials and make easily available to staff for self-review and refresher.

4.5.5 Maintain at least a 10% Super User population across all units and shifts; providing training to keep the Super User population competent and constant.

4.5.6 Provide upgrade training for changes in functionality affecting end users.

4.6 Vocera Issue Escalation Management

4.6.1 Develop, update, and maintain process for end users to report Vocera issues.

4.6.2 Address and resolve issues regarding Vocera equipment, database, and users.

4.6.3 Escalate issues regarding integrated systems, including Extension, to the appropriate Customer or vendor contact.

4.6.4 Escalate issues regarding network or servers to the appropriate Customer contact.

4.6.5 Escalate issues with the Vocera product to Vocera Technical Support.

4.6.6 Track and trend Vocera issues to institute process improvements where possible to reduce issue escalations.

4.6.7 Follow up with issue reporter to provide update status and resolution.

5. Deliverables: As listed above in sections 4

6. Contractor Qualifications. There are no contractor requirements for this contract.

7. Performance Monitoring. The Subject Matter Expert (SME) or Contracting Officer’s Representative (COR) will evaluate the services required and monitor the performance of this contract to ensure compliance with the terms and conditions of the contract.

8. Government-Furnished Equipment and Government-Furnished Information

Vocera remote System Administrators should have access/introduction to clinical engineering, infection control, telecom, applications, and network staff as well as key clinical stakeholders.

They should be managed by a clinical resource to facilitate relationship with clinicians and access to clinical flows.

Provide access to a high-quality color printer for printing Vocera training materials.

9. Security Requirements Provide access to the Vocera servers, access to Customer’s policy and procedure information, and security access to all implemented areas/floors with a few exceptions (narcotics areas, etc.).

9.1.1 Access to other systems such as change management, internal help desk systems, shares, and personnel systems may also be required.

9.1.2 A customer email account is strongly recommended.

9.1.3 Ensure the Vocera remote System Administrator has the permissions and rights needed to support the Extension middleware solution.

9.1.4 Ensure the Vocera remote System Administrator has any needed access and permissions to report and maintain technical case information and otherwise represent the customer with Extension, Inc.

9.1.5 Provide a Vocera badge configuration computer with a dedicated access point and access to it.

9.1.6 Ensure the access points, network infrastructure, hardware and systems software support the requirements for the Vocera Communications System.

The C&A requirements do not apply, and that a Security Accreditation Package is not required. At no time will the vendor be in contact or have access to VA sensitive information. VA sensitive information procedures will be followed per VA Handbook 6500.6.

10. Delivery Schedule The contractor must be able to provide support, materials, equipment and training on with nursing staff upon award of the contract.

11. Quality Assurance Surveillance Plan (QASP).

The Subject Matter Expert (SME) or Contracting Officer’s Representative (COR) will evaluate the services required to ensure compliance with the terms and conditions of the contract.

12.0 Invoice / Payment: The Contractor shall submit the invoice at the completion of services to the POC/COR prior to submitting it to OB10 for verification. OB10 shall forward the Contractor’s invoice directly to DFAS Austin (also known as the Finance Service Center) for payment. All invoices shall include the Contract number, Purchase Order number, Order Date, Period of Performance, and Description of Services. The invoices shall provide significant detail to enable reconciliation.

13.0 OB10 electronic registration. VA entered a relationship with OB10, a global provider of electronic invoicing. With OB10, all Contractors will be able to securely submit invoices directly from their existing billing systems. Contractors can easily submit invoices electronically through OB10.

By submitting invoices electronically through OB10, the Contractor will experience prompt payment with reduced exceptions. Your participation is required to continue providing products or services to the VA in compliance with the Improper Payments Elimination and Recovery Act of 2010 (IPERA) and Mandate AN97. The rule mandating electronic invoice submission was published on Nov 27, 2012, and has an effective date of Dec 27, 2012. Mandate AN97 can be located on the Federal Registry at the link provided: https://federalregister.gov/a/2012-28612 .

14. “How-to register with OB10” instructions will be provided to the vendor if needed.

14.1 Vendor e-Invoice Set-Up Information: Contact OB10 at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or OB10, contact the FSC at the phone number or email address listed below:

OB10 e-Invoice Setup Information: 1-877-489-6135

OB10 e-Invoice email: VA.Registration@ob10.com

FSC e-Invoice Contact Information: 1-877-353-9791

FSC e-invoice email: vafsccshd@va.gov

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBE

R

DESCRIPTION OF

SUPPLIES/SERVIC

ES

QUANTIT

Y

UNI

T UNIT PRICE AMOUNT

0001 1.00 EA ________________

Vocera Premier Plus Support Services Upgrade Contract Period: Base POP Begin: 09-21-2023 POP End: 09-20-2024 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 240-01405

0002 9.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 User Add-On Contract Period: Base POP Begin: 09-21-2023 POP End: 09-20-2024 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01742

0003 4.00 EA ________________

Vocera Premier Support, SIP Telephony, 6 ports;

Contract Period: Base POP Begin: 09-21-2023 POP End: 09-20-2024 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01111

0004 1.00 EA ________________

Vocera Premier Suport, messaging, 50 users Contract Period: Base POP Begin: 09-21-2023 POP End: 09-20-2024 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02050

0005 1.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 users Contract Period: Base POP Begin: 09-21-2023 POP End: 09-20-2024 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01750

0006 1.00 EA ________________

Vocera Premier Support, Messaging, 50 user add-on Contract Period: Base POP Begin: 09-21-2023 POP End: 09-20-2024 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02078

1001 1.00 EA ________________

Vocera Premier Plus Support Services Upgrade Contract Period: Option 1 POP Begin: 09-21-2024 POP End: 09-20-2025 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 240-01405

1002 9.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 User Add-On Contract Period: Option 1 POP Begin: 09-21-2024 POP End: 09-20-2025 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01742

1003 4.00 EA ________________

Vocera Premier Support, SIP Telephony, 6 ports;

Contract Period: Option 1 POP Begin: 09-21-2024 POP End: 09-20-2025 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01111

1004 1.00 EA ________________

Vocera Premier Suport, messaging, 50 users Contract Period: Option 1 POP Begin: 09-21-2024 POP End: 09-20-2025 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02050

1005 1.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 users Contract Period: Option 1 POP Begin: 09-21-2024 POP End: 09-20-2025 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01750

1006 1.00 EA ________________

Vocera Premier Support, Messaging, 50 user add-on Contract Period: Option 1 POP Begin: 09-21-2024 POP End: 09-20-2025 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02078

2001 1.00 EA ________________

Vocera Premier Plus Support Services Upgrade Contract Period: Option 2 POP Begin: 09-21-2025 POP End: 09-20-2026 PRINCIPAL NAICS CODE: 517810 - All Other

Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 240-01405

2002 9.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 User Add-On Contract Period: Option 2 POP Begin: 09-21-2025 POP End: 09-20-2026 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01742

2003 4.00 EA ________________

Vocera Premier Support, SIP Telephony, 6 ports;

Contract Period: Option 2 POP Begin: 09-21-2025 POP End: 09-20-2026 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01111

2004 1.00 EA ________________

Vocera Premier Suport, messaging, 50 users Contract Period: Option 2 POP Begin: 09-21-2025 POP End: 09-20-2026 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02050

2005 1.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 users Contract Period: Option 2 POP Begin: 09-21-2025 POP End: 09-20-2026 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT

LOCAL STOCK NUMBER: 920-01750

2006 1.00 EA ________________

Vocera Premier Support, Messaging, 50 user add-on Contract Period: Option 2 POP Begin: 09-21-2025 POP End: 09-20-2026 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02078

3001 1.00 EA ________________

Vocera Premier Plus Support Services Upgrade Contract Period: Option 3 POP Begin: 09-21-2026 POP End: 09-20-2027 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 240-01405

3002 9.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 User Add-On Contract Period: Option 3 POP Begin: 09-21-2026 POP End: 09-20-2027 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01742

3003 4.00 EA ________________

Vocera Premier Support, SIP Telephony, 6 ports;

Contract Period: Option 3 POP Begin: 09-21-2026 POP End: 09-20-2027 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01111

3004 1.00 EA ________________

Vocera Premier Suport, messaging, 50 users

Contract Period: Option 3 POP Begin: 09-21-2026 POP End: 09-20-2027 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02050

3005 1.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 users Contract Period: Option 3 POP Begin: 09-21-2026 POP End: 09-20-2027 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01750

3006 1.00 EA ________________

Vocera Premier Support, Messaging, 50 user add-on Contract Period: Option 3 POP Begin: 09-21-2026 POP End: 09-20-2027 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02078

4001 1.00 EA ________________

Vocera Premier Plus Support Services Upgrade Contract Period: Option 4 POP Begin: 09-21-2027 POP End: 09-20-2028 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 240-01405

4002 9.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 User Add-On Contract Period: Option 4 POP Begin: 09-21-2027 POP End: 09-20-2028 PRINCIPAL NAICS CODE: 517810 - All Other

Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01742

4003 4.00 EA ________________

Vocera Premier Support, SIP Telephony, 6 ports;

Contract Period: Option 4 POP Begin: 09-21-2027 POP End: 09-20-2028 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01111

4004 1.00 EA ________________

Vocera Premier Suport, messaging, 50 users Contract Period: Option 4 POP Begin: 09-21-2027 POP End: 09-20-2028 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-02050

4005 1.00 EA ________________

Vocera Premier Support, Enterprise License - Voice, 50 users Contract Period: Option 4 POP Begin: 09-21-2027 POP End: 09-20-2028 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT Management As A Service

LOCAL STOCK NUMBER: 920-01750

4006 1.00 EA ________________

Vocera Premier Support, Messaging, 50 user add-on Contract Period: Option 4 POP Begin: 09-21-2027 POP End: 09-20-2028 PRINCIPAL NAICS CODE: 517810 - All Other Telecommunications PRODUCT/SERVICE CODE: DF10 - IT and Telecom - IT

LOCAL STOCK NUMBER: 920-02078

GRAND TOTAL ________________

B.3 DELIVERY SCHEDULE

ITEM NUMBER QUANTITY

DELIVERY

DATE

ALL ALL

MARK

FOR:

Joshua Cantillas

(650) 493-5000 x62815 Joshua.Cantillas@VA.gov

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212- 5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 4701 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS

SUBMISSION INSTRUCTIONS

(a) General Instructions

(1) Electronic Submissions: Contractors must email their quote to John Da Silva at John.Dasilva@va.gov. Include the solicitation number in the Subject line. Any attachments must be readable using Microsoft Office or Adobe PDF. The size of the email is limited to 5 megabytes (MB) but multiple emails are allowable. Quotes must be submitted electronically and will not be accepted through fax or postal mail.

(2) All questions regarding this solicitation must be emailed to John.Dasilva@va.gov no later than five business days prior to the quote due date. Verbal inquiries or questions will not be addressed or accepted.

(3) The quote must be prepared in three parts consisting of "Technical Capability" (Experience listed in PWS), “Past Performance Surveys” and separate section for "Pricing Information". Each of the parts shall be separate and complete so that evaluation of each part can be accomplished independently.

(b) Selection Process

VALUATION CRITERIA AND BASIS OF AWARD

This acquisition is being conducted in accordance with Federal Acquisition Regulation (FAR) Part 13 Simplified Acquisition Procedures. The Government will award a contract resulting from this solicitation to the responsible vendor, whose quote, conforming to the solicitation, will be most advantageous to the Government, price and other factors considered. In accordance with FAR 13.106-2(b)(3), the quotes will undergo a comparative evaluation to determine which quoter provides the best value to the Government based on the information relative to the non-priced factors while also providing a competitive price. Moreover, the Government is not assigning weight to the factors or listing them in any particular order. As a Part 13 acquisition, the Government does not intend on engaging in discussions described in FAR Part 15. As a result, quotes must be complete and conform to the solicitation's requirements described in part in the Addendum to the Instructions to Offerors. Prior to conducting the comparative evaluation of quotes, the Government will do a preliminary screening of the quotes to determine if they are complete and conforming to the solicitation. Any errors, omissions, or representations contrary to the terms of the solicitation will be deemed incomplete and/or nonconforming. Any quotes that are incomplete or non-conforming will be eliminated from further consideration as being ineligible for award without engaging in discussions. The Government will not provide a notice of exclusion to vendors whose quotes are incomplete or nonconforming since it is not required under FAR Part 13. The remaining quotes which are deemed to be complete, and conforming will then be evaluated. However, the Government reserves the right to change to Part 15 Negotiated Procedures utilizing discussions at the sole discretion of the Contracting Officer when deemed in the best interest of the Government.

(c) Technical Capability

(1) The technical capability must not contain any references to pricing. Resource information such as data concerning labor hours and categories, equipment, materials, subcontracts, should be included in so that contractor’s understanding of the Statement of Work may be evaluated; however, any reference to pricing must not be included. Pricing information will be submitted in a separate document.

(d) Past Performance

(1) Submit a maximum of three (3) contracts in which the Offeror was the Prime Contractor that best demonstrates the Offeror's experience on recent relevant contracts that are similar in size, scope, and complexity to this RFQ. For purposes of this evaluation, recent is defined as a contract that has been completed within the past 5 years of the proposal issue date for this RFQ and/or an ongoing contract where at least 6 months of performance has occurred. The Offeror must have been a Prime Contractor. Relevant is defined as communication support services.

Experience that is not recent and/or relevant will not be further evaluated.

(e) Pricing Information

(1) The pricing information will consist of the price schedule that includes hourly rate. To submit the pricing information, fill out the price schedule with the rate per delivery and calculate the extended total.

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days prior to the expiration of the period of performance.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR

2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days prior to the expiration of the period of performance; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.4 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

(a) Definition. for the Department of Veterans Affairs, ‘‘Service-disabled Veteran-owned small business concern or SDVOSB’’:

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more service-disabled Veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled Veterans or eligible surviving spouses (see VAAR 802.201, Surviving Spouse definition);

(ii) The management and daily business operations of which are controlled by one or more service-disabled Veterans (or eligible surviving spouses) or, in the case of a service-disabled Veteran with permanent and severe disability, the spouse or permanent caregiver of such Veteran;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been certified for ownership and control pursuant to 38 U.S.C. 8127, 13 CFR 128, and is listed as certified in the SBA certification database at https://veterans.certify.sba.gov/; and

(v) The business agrees to comply with VAAR subpart 819.70 and Small Business Administration (SBA) regulations regarding small business size, government contracting, and the Veteran Small Business Certification Program at 13 CFR parts 121, 125, and 128.

(2) The term ‘‘Service-disabled Veteran’’ means a Veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

(3) The term ‘‘small business concern’’ has the meaning given that term under section 3 of the Small Business Act (15 U.S.C. 632).

(4) The term ‘‘small business concern owned and controlled by Veterans with service-connected disabilities’’ has the meaning given the term ‘‘small business concern owned and controlled by service-disabled veterans’’ under section 3(q)(2) of the Small Business Act (15 U.S.C. 632(q)(2)).

(5) The term “SDVOSB participant” or certified SDVOSB means a small business that has been certified in the SBA Veteran Small Business Certification Program and listed in the SBA certification database (see 13 CFR 128.102).

(b) General. In order for a concern to submit an offer and be eligible for the award of an SDVOSB set-aside or sole source contract, the concern must qualify as a small business concern under the size standard corresponding to the NAICS code assigned to the contract and be listed as an SDVOSB participant in the SBA certification database as set forth in 13 CFR 128.

(1) Offers received from entities that are not certified SDVOSBs and listed in the SBA certification database at the time of offer shall not be considered.

(2) Any award resulting from this solicitation shall be made to a certified SDVOSB listed in the SBA certification database who is eligible at the time of submission of offer(s) and at the time of award.

(3) The requirements in this clause apply to any contract, order or subcontract where the firm receives a benefit or preference from its designation as an SDVOSB, including set-asides, sole source awards, and evaluation preferences.

(c) Representation. Pursuant to 38 U.S.C. 8127(e), only certified SDVOSBs listed in the SBA certification database are considered eligible to receive award of a resulting contract. By submitting an offer, the prospective contractor represents that it is an eligible and certified SDVOSB as defined in this clause, 13 CFR 121, 125, and 128, and VAAR subpart 819.70.

(d) Agreement/LOS certification. When awarded a contract action, including orders under multipleaward contracts, an SDVOSB agrees that in the performance of the…