36C26122Q0574_1.docx
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- Solicitation number
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| File | Type | Posted |
|---|---|---|
| 36C26122Q0574 0001.docx | DOCX document | |
| Attachment 8 Self Performance Worksheet.docx | DOCX document | |
| Attachment 2 Facility Room List.docx | DOCX document | |
| Attachment 3 IC P Staff Cleaning Processes.docx | DOCX document | |
| Attachment 4 Facility Layout.docx | DOCX document | |
| Attachment 1 QASP.docx | DOCX document | |
| Attachment 6 WD 2015 5659 Rev 15 dated Mar 15 2022.pdf | ||
| Attachment 5 Contractor Expendable Supplies Product List.xlsx | XLSX spreadsheet | |
| S02 Attachment 7 Past Performance Survey.docx | DOCX document |
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36C26122Q0574
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE
DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a.
PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE
ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26.
TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212
-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNAT
URE OF OFFEROR/CONTRACTOR
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL
PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
612-23-1-6149-0002 36C26122Q0574 07-08-2022 Angela Gerlitzki 808-539-1307 08-01-2022 09:00
CDT
Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522 X X 561720 $19.5 Million N/A X "See Performance Work Statement"
Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522
Department of Veterans Affairs FMS VA-9(101) Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page Janitorial Services for the VA Yuba City Community Based Outpatient Clinic (CBOC).
Quote instructions are provided in provision 52.212-1.
Evaluation factors are provided in provision 52.212-2.
All vendors must be registered in https://www.vetbiz.va.gov/ at the time of quote submission and prior to award.
Base Period of Performance: 10/1/2022 - 9/30/2023.
See CONTINUATION Page X X Angela Gerlitzki Contracting Officer Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 3 |
| B.1 CONTRACT ADMINISTRATION DATA | 3 |
| B.2 PRICE/COST SCHEDULE | 5 |
| ITEM INFORMATION | 5 |
| B.3 PERFORMANCE WORK STATEMENT | 8 |
| SECTION C - CONTRACT CLAUSES | 19 |
| C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) | 19 |
| C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 25 |
| C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 25 |
| C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 25 |
| C.5 SUPPLEMENTAL INSURANCE REQUIREMENTS | 26 |
| C.6 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020) | 26 |
| C.7 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018) | 28 |
| C.8 VAAR 852.219-77 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (SEP 2021) (DEVIATION) | 29 |
| C.9 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) | 30 |
| C.10 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2022) | 31 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 39 |
| SECTION E - SOLICITATION PROVISIONS | 40 |
| E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 40 |
| E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021) | 42 |
| E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) | 45 |
| E.4 52.216-1 TYPE OF CONTRACT (APR 1984) | 46 |
| E.5 52.233-2 SERVICE OF PROTEST (SEP 2006) | 46 |
| E.6 52.237-1 SITE VISIT (APR 1984) | 47 |
| E.7 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014) | 47 |
| E.8 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) (JUL 2020) (DEVIATION) | 49 |
36C26122Q0574
Page 1 of Page 1 of
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
b. GOVERNMENT: Contracting Officer 36C261 Angela Gerlitzki, angela.gerlitzki@va.gov Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 3375 Koapaka Street Suite F250 Honolulu HI 96819-1522
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or |
| [] |
| 52.232-36, Payment by Third Party |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [X] Monthly in Arrears |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
Invoicing: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.
More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp.
Vendor e-Invoice Set-Up Information:
Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:
· Tungsten e-Invoice Setup Information: 1-877-489-6135
· Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com
· FSC e-Invoice Contact Information: 1-877-353-9791
· FSC e-invoice email: vafsccshd@va.gov ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
Page 1 of
Page 1 of Page 1 of
B.2 PRICE/COST SCHEDULE
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 12.00 |
| MO |
| __________________ |
| __________________ |
Two (2) full-time equivalent employees and supervision in accordance with the Performance Work Statement.
Contract Period: Base POP Begin: 10-01-2022 POP End: 09-30-2023 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S201 - Housekeeping - Custodial Janitorial
| 12.00 |
| MO |
| __________________ |
| __________________ |
Two (2) full-time equivalent employees and supervision in accordance with the Performance Work Statement.
Contract Period: Option 1 POP Begin: 10-01-2023 POP End: 09-30-2024
| 12.00 |
| MO |
| __________________ |
| __________________ |
Two (2) full-time equivalent employees and supervision in accordance with the Performance Work Statement.
Contract Period: Option 2 POP Begin: 10-01-2024 POP End: 09-30-2025
| 12.00 |
| MO |
| __________________ |
| __________________ |
Two (2) full-time equivalent employees and supervision in accordance with the Performance Work Statement.
Contract Period: Option 3 POP Begin: 10-01-2025 POP End: 09-30-2026
| 12.00 |
| MO |
| __________________ |
| __________________ |
Two (2) full-time equivalent employees and supervision in accordance with the Performance Work Statement.
Contract Period: Option 4 POP Begin: 10-01-2026 POP End: 09-30-2027
| GRAND TOTAL |
| __________________ |
*Note: Offerors, in addition to completing the price schedule below should submit a price breakdown to include the labor categories, proposed labor hours in a month, the hourly rate for each labor category and supplies. There should be a separate labor category/line showing the Supervisor.
Manning Chart (minimum required on site) – The contractor is responsible for accomplishing all work depicted in the Performance Work Statement, which may mean additional staffing. The staffing chart below is the minimum requirement.
| Labor Category |
| # of Workers (FTE) |
| Location |
| Work Hours |
| # of Days |
| Janitor |
| 2 |
| Yuba City CBOC |
| 8 a.m. – 4:30 p.m. |
| 5 |
Summary:
| Period of Performance |
| Amount |
| Base Year – October 1, 2022 – September 30, 2023 |
| $ |
| Option Year 1 – October 1, 2023 – September 30, 2024 |
| $ |
| Option Year 2 – October 1, 2024 – September 30, 2025 |
| $ |
| Option Year 3 – October 1, 2025 – September 30, 2026 |
| $ |
| Option Year 4 – October 1, 2026 – September 30, 2027 |
| $ |
| Aggregate Amount |
| $ |
B.3 PERFORMANCE WORK STATEMENT
JANITORIAL SERVICES
The Department of Veteran Affairs Northern California Health Care System (VANCHCS) Yuba City OPC 425 Plumas Street Yuba City, CA 95991 July 7, 2022
1. GENERAL
1.1 The Department of Veteran Affairs Northern California Health Care System (VANCHCS) seeks a contractor to provide aseptic and custodial janitorial services for its out-patient care facility located in Yuba City, California. The Contractor shall furnish all necessary and appropriate labor, supervision, materials, supplies and transportation to successfully perform complete janitorial service and supplies necessary to provide janitorial services for the VA Yuba City Outpatient Clinic. Work shall be performed by bonded, experienced staff with experience in working with, and around occupied office spaces.
1.2 The technical provisions of this document require work to be accomplished at the Veterans Affairs Yuba City Facility located at 425 Plumas Street Yuba City, CA 95991. This site includes one building with the room numbers provided as an attachment. (See Attachment #2)
1.3 Outpatient Clinic normal business hours usually operate between 8:00 am to 4:30pm, Monday through Friday except Federal Holidays. Deviations from this schedule must be approved by the Contracting Officer Representative (COR). The Contractor is not required to provide services on the following U.S. Government holidays, nor will the Contractor be paid for these days:
1.4 (a) NATIONAL HOLIDAYS:
| New Year’s Day | Labor Day | |
| M.L. King’s Birthday | Columbus Day | |
| President’s Day | Veterans Day | |
| Memorial Day | Thanksgiving Day | |
| Independence Day | Christmas Day |
Juneteenth Note: Any other day that is specifically declared by the President of the United States to be a National Holiday, will be observed.
1.4 The facility and organization have many VA employees who may not be familiar with the concept of “unauthorized commitments.” The only person authorized to obligate the Government is a warranted Contracting Officer. As a government contractor, the contractor is expected to recognize the limitation of authority on other Government personnel and refrain from taking direction from them, except for emergency situations. If VA staff request the contractor to do anything different than or in addition to what is provided in this PWS, the contractor shall notify the COR and the Contracting Officer in writing of the request.
2. STANDARDS
2.1 The Contractor shall adhere to the PWS’s task and cleaning standards. All cleaning tasks shall be accomplished to meet the requirements and standards identified within this PWS and the Quality Assurance Surveillance Plan (QASP). (See Attachment #1)
2.2 Accomplish all work under this contract in accordance with (1) current Joint Commission Manual (JC); (2) Occupational Safety and Health Agency (OSHA); (3) Environmental Protection Agency (EPA) and Hazardous Materials requirements; (4) regulations cited in this PWS and (5) industry standards. The JC establishes the facility and management standards for VA facilities. The VA is committed to maintaining JC approved health care facilities. The Contractor's efforts shall provide the service to meet the requirements for high quality patient care, sensitivity to proper scheduling to meet medical and patient needs, and sanitation for infection control purposes.
2.3 The Contractor is responsible for compliance with all appropriate Joint Commission record keeping requirements and have them readily available for inspection upon notification from the COR.
2.4 Disclaimer: Notwithstanding any historic data furnished by or for the medical facilities, it is the Contractor's responsibility to furnish the necessary quantities of manpower, supplies, and equipment to provide satisfactory service at the medical facilities. A list of supplies currently in use at the facility, shall be provided by the COR, upon request. The technical exhibits highlight cleaning tasks and schedules, and the total area shall be cleaned. This means that items/tasks identified are included but not limited to these items/tasks only. Additional cleaning required by changes in mission assignments will be affected by written contract modification.
2.5 The contractor shall have experience in managing and performing a program of hospital asepsis as described in this performance work statement for at least 24 months during the past three years, preferably with focus on out-patient clinic and/or community based medical facilities. This experience must have been gained as a result of the contractor being regularly engaged in the business of providing aseptic services in all areas of the facility.
2.6 The Contractor shall also be responsible for adhering to all requirements under the Privacy Act. Because confidential medical record information may be accessible and/or visible to contractor employees during performance of their daily duties, Contractor shall obtain a signed "Confidentiality Certificate" from each employee prior to allowing them to start work under this contract. This information shall be maintained at the facility and must be made available to the COR upon request.
2.7 Contractor personnel shall not consume food, snacks, drinks or tobacco products, except during specified break periods and in appropriate designated break/smoking areas only. The VA is a smoke-free environment and smoking is NOT authorized on VA Property.
2.8 Theft or pilferage by Contractor personnel shall constitute adequate cause for the Government to require that the Contractor immediately remove the offender(s) from employment on the medical facility premises for the duration of this contract.
2.9 Use of personal electronic devices, including cellular telephones and music players, will not be used while performing work. Headphones, ear buds, and in-ear phone devices (e.g., Bluetooth) will not be used during active work hours and are permitted only during break times.
2.10 The Contractor shall be responsible for safeguarding all Government property provided for the Contractor’s use. At the close of each work period, Government facilities, equipment and materials shall be secured.
3. APPLICABLE REGULATIONS AND MANUALS
3.1 The Government will provide the Contractor copies of all policies, regulations, manuals and specifications such as those listed below:
a) Security Clearances, Access Controls, Identification Badges
b) Facility policies concerning fire / disaster program.
c) Parking Requirements
d) Infection Control Manuals
e) Policies and procedures for Northern California Health Care System
3.2 Supplements and amendments will be updated and will be implemented immediately upon receipt by the Contractor. The policies and procedures of mandatory directives shall always be adhered to. The Contractor shall insure that all mandatory publications are posted and up to date.
4. CONTRACTOR’S ATTIRE AND IDENTIFICATION
4.1 The Contractor shall wear a standard custodial type uniform which is easily recognizable, bares the contractor companies name and clearly distinguish them as the Contractor. Uniforms shall present a neat, distinctive appearance; shall be clean and maintained in good repair; and shall be worn as designed by the manufacturer. No denim is allowed. Leggings will not be substituted for pants.
4.2 Footwear that covers the entire foot and is appropriate for housekeeping duties will be worn.
4.3 Personal Hygiene: The Contractor personnel shall be free of body odor and wear a clean uniform/clothing each day. Fingernails shall be clean and free of dirt. Hair shall be clean and neatly combed. Jewelry must be kept to a minimum.
5. SCOPE OF WORK
5.1 An estimated 10,295 square feet shall be maintained in accordance with this Performance Work Statement (PWS). It is incumbent that the Contractor conducts its own measurement of the square footage for each site. The Government’s estimate is not considered accurate. (See Attachment #4 for floor plan)
5.2 Contractor shall supply all resources, including personnel, to accomplish the housekeeping services described herein. All areas in the Room/Facility Listing Chart (Attachment #2) will be serviced based on the Performance based outcomes described in this document. Staff and frequency of service to maintain building to performance/outcome requirements is incumbent on contractor.
5.3 Direct daily cleaning operations, supervise custodial personnel, develop cleaning schedules, make quality control inspections, hire and train employees, communicate and coordinate with building personnel, forecast material usage, and provide all cleaning supplies and equipment.
5.4 The Room/Facility Listing Chart reflects a quantification of the services; however, it is not an exact reflection of the total sanitation requirements, nor is it a management program. It is incumbent upon the Contractor to furnish the management expertise to accomplish not only the specific tasks specified within this PWS, but also an acceptable environmental appearance that reflects accomplishments of a total program. In addition to these services, incidental tasks (urgent or emergency), not specifically tested but normally included as general practice within the housekeeping industry, shall be provided by the Contractor.
5.5 The Contractor shall be responsible to ensure that employees who perform, or are expected to perform, any or all of their work at the facility listed in the contract; follow all Centers for Disease Control and Prevention (CDC) requirements for epidemic and/or pandemic outbreaks such as COVID-19.
5.6 Contractor shall provide training on establish CDC procedures and guidelines for a clean and sanitary environment for staff and visitors; in order to prevent the proliferation of emerging pathogens such as SARS-CoV-2 (COVID-19), cross-contamination, and transmission of infections.
5.7 The Contractor shall provide to the COR a proposed work schedule which depicts how services will be accomplished. All work shall be accomplished during normal business hours. All work shall be coordinated with the COR, or designated representative, and contractor shall communicate and coordinate with onsite VA Staff to avoid disruptions or conflicts between the Government functions and the provision of service under this contract.
5.8 Dedicated Day Porter services are required for Yuba City during operating hours. Additionally, day porter shall provide cleaning services on an on-call basis for the Outpatient Clinic.
5.9 The Contractor and contracting staff shall be fluent in English and shall be able to read, write, speak, understand and communicate effectively in English.
5.10 Department of Veterans Affairs personnel shall not be hired by the Contractor.
5.11 Prior to beginning performance under this contract, the Contractor shall provide the following:
a) List of employees who will provide services under this contract
b) Name, telephone number and address of the Certified Executive Housekeeper (CEH)
c) List of shift supervisors
5.12 The Contractor shall assign an International Executive Housekeeper Association (IHEA), International Sanitary Supply Association (ISSA) or Certified Healthcare Environmental Services Technician (CHEST), Certified Executive Housekeeper (CEH) to supervise and train the contracted personnel. The CEH shall also be authorized to discuss the contract requirements and make decisions on behalf of the contractor. The supervisor shall develop and evaluate the environmental sanitation procedures to ensure compliance with all provisions contained in this contract.
5.13 The Contractor shall provide the CEH with a means of communicating with the COR, engineering staff, or other designated Government personnel.
5.14 The CEH or stand-in representative shall be available during normal duty hours to respond by telephone within thirty (30) minutes of notification by the COR and shall be available to meet with COR or designated representative within 2 hours after notification to discuss problem areas. After normal duty hours, the CEH or stand-in representative shall be available within 3 hours.
5.15 COR shall be the liaison between VA organization, the contractor and/or CEH. Telephonic communication is deemed to be the primary method and will be maintained as a clear channel of communication. Should there be a conflict with establishing telephonic communication, electronic mail (Email) will be utilized by the COR or CEH so that communications can be maintained.
5.16 The Contractor shall instruct employees on best utilities conservation practices. The Contractor shall be responsible for operating under condition which precludes the waste of utilities, which shall include:
a) No adjustment any mechanical equipment controls for heating, ventilation and air conditioning system unless otherwise directed by the COR under supervision of designated representative.
b) All water faucets or values shall be turned-off when not in usage.
c) Government telephones are deemed for Official Use Only.
5.17 Moving of room contents for floor cleaning/refinishing, and moving of office furniture, supplies and equipment are included duties in this contract. Environmental quality and performance of regular tasks will not be compromised due to this activity.
5.18 Reusable Medical Equipment used in the patient rooms will be aseptically cleaned according to manufacturer and VA guidelines. Sufficient clean equipment will be made available by contractor as to not disrupt delivery of patient care.
5.19 Procedure Manual: The Contractor’s basic procedures manual shall be available for review by the CO, COR, or pre-award survey team before award of contract. This manual shall be a comprehensive description of Contractor’s procedures and designed for Contract’s personnel for general reference purposes. It is to contain all procedures necessary to perform complete services required by the contract. Prior to state of the contract performance period, the approved basic manual shall be adapted to the facility covered under this contract and updated as changes occur. Updates shall be provided to the COR as they occur during the term of the contract.
5.20 The Contractor may be required to collect bio-hazardous “Red Bags” waste (double-bagged) and solid, enclosed “SHARPS” containers from the medical facility exam and treatment rooms, and to deposit the bags and containers in designated bio-hazardous waste container (usually located outside and at the rear of the facility in locked cage or storage facilities). The Contractor shall maintain records on employee training and shall notify the COR appointed under this contract, as to when new annual training is required. The Contractor shall provide a certification of annual training for each employee.
5.21 Any changes to the Scope of Work or functions of contract will be exercised by the Contracting Officer.
6. PERFORMANCE REQUIREMENTS
6.1 The Contractor shall provide janitorial services as specified below every in all areas throughout the facility. See Attachment #2 for room listing.
6.2 Day Porter Services: require constant policing and response to immediate and sometimes spontaneous customer-driven cleaning demands throughout the facility during hours of operation.
6.3 CARPET MAINTENANCE: The Contractor shall vacuum all carpeted areas. After vacuuming, carpets shall be free of all visible litter, dust and soil. Carpet maintenance shall include spot and bonnet cleaning, a process to apply a spotting agent in a uniform manner to loosen all types of soil; or carpet soil extraction, a method whereby water is injected into the carpet to loosen and remove all types of soil. Furniture shall be removed prior to spot and bonnet cleaning or carpet extraction and returned to its proper position. Upon completion of spot and bonnet cleaning or carpet extraction the carpet shall be free of soil, stain and residue; all baseboards, walls, doors and furniture shall be free of splashes, marks, streaks, etc.
6.4 FLOOR CLEANING: The Contractor shall clean the entire floor surfaces, using a dust free method, including corners and abutments. After sweeping floors, it shall be free of visible litter, dust and foreign debris. The Contractor shall tilt or move all easily movable items, such as chairs, trash receptacles, etc., to clean underneath.
6.5 MOP FLOORS: The Contractor shall mop all accessible areas, including corners and abutments. After mopping floors shall have a uniform appearance free of streaks, swirl marks, detergent residue, mop strands, or any evidence of soil, stains, film, and debris or standing water. The Contractor shall move chairs, trash receptacles, and easily movable items to mop underneath and return all moved items to their proper position. After mopping floors there shall be no evidence of splash marks or mop streaks on furniture, walls, baseboards, etc.
6.6 PERFORM LOW DUSTING: The Contractor shall perform low dusting in such a manner as to prevent airborne dust. After dusting all dust, lint, dry soil and other foreign debris shall be removed from surfaces of desks, chairs, file cabinets and other type of office furniture and equipment and from ledges, windows sills, handrails, etc. The Contractor shall not dust computers, typewriters, business machines and equipment of similar nature.
6.7 PERFORM SPOT CLEANING: The Contractor shall perform spot cleaning by removing smudges, fingerprints, marks, streaks, etc., from washable surfaces of walls, partitions, doors and fixtures. The Contractor shall clean brass hardware, aluminum bars, stainless steel and other metal on doors. After spot cleaning the surface shall have a clean uniform appearance, free of streaks, spots and other evidence of removed soil.
6.8 DISINFECT RESTROOMS: The Contractor shall disinfect all surfaces of partitions, stalls, faces of toilet bowls, urinals, dispensers, sinks and mirrors and other such surfaces, using a germicidal detergent. After disinfecting all surfaces, they shall be free of streaks, stains, smudges or other foreign debris.
| a) | The Contractor shall clean and sanitize sinks, urinals, and toilets. |
| b) | The floor traps shall be maintained free from odor at all times. |
| c) | The Contractor shall sweep and wet mop the floors daily and spray buff as required. The Contractor shall apply a uniform coating of non-skid floor finish. The Contractor shall remove any excess floor finish solutions. |
| d) | The Contractor shall damp-wipe walls, doors, partitions, mirrors, shelving, and window frames and sills. The Contractor shall use an approved germicide/detergent in restrooms to disinfect all surfaces of partitions, stalls, faces of toilet bowls, urinals, lavatories, showers, dispensers, and other such surfaces. |
| e) | The Contractor shall damp-wipe and polishes the chrome fixtures. |
| f) | The Contractor shall clean (descale) toilet bowls and urinals. |
| g) | The Contractor shall furnish and replenish restroom supplies for example: soap dispensers, paper towels and toilet tissue. The Contractor shall ensure sufficient supplies are provided. |
| h) | The Contractor shall empty, clean, disinfect, and re-line all sanitary napkin and all waste receptacles. |
6.9 The Contractor shall pick up and empty all trash or waste receptacles, to include the vending machine/snack areas. The Contractor shall wash and damp-wipe all waste receptacles; re-line daily or as needed. The Contractor shall dispose of trash in plastic bags secured with bag ties.
6.10 Sweep landing, steps, sidewalk of front entrance area, clean the walk-off mats, hose off as required, and remove standing water. The Contractor shall damp-mop the entrance and lobby floors during inclement weather. Trash containers located inside and outside of entrances shall be emptied.
6.11 The contractor shall collect all soiled linen daily and place in designated soiled linen storage until items are picked up by laundry service contractor.
6.12 Ceilings: The Contractor shall dust and remove cobwebs from the ceilings, vents and light fixtures.
6.13 Posting Warning Signs: The Contractor shall display approved warning devices in all areas where operations may cause traffic obstruction or personnel hazard. The cleaning of lobbies and corridors, resulting in a temporary wet or slippery floor surface, shall be, appropriately posted with signs and shall be accomplished so that it will not be necessary for personnel or patients to cross the wet surface to gain access to other areas.
6.14 The two-Step Cleaning Process as defined by VA NCHCS Infection Control/Prevention IC/P Staff. See attachment #3 for Two-Step Cleaning Requirements.
6.15 Response to onsite VA staff request will be required to return the hospital to an aseptic condition should an immediate need arise or should the Contractor fail to provide adequate scheduled cleaning or constant policing.
6.16 CONTRACTOR FURNISHED SUPPLIES
NOTE: The Contractor shall provide environmentally preferable products and is required to provide a Material Data Safety Sheet (MSDS) for all potentially hazardous agents used within the facility to ensure the safety of the occupants and its employees.
· Liquid soap (Provon and Purell)
· Chemicals for sanitizing, disinfecting, deodorizing and cleaning NOTE: Items supplied by the Contractor shall be the equivalent (brand name or equal) of the products specified. Products determined to be unacceptable shall be required to be replaced at the Contractor’s expense. Please see attached product list.
6.17 Contractor’s equipment and/or cleaning materials to be used in the performance of this contract may be stored on site.
6.18 Cleaning equipment and supplies shall not be left adrift to cause a safety hazard or allow use by unauthorized parties.
7. GOVERNMENT FURNISHED FACILITIES AND EQUIPMENT
7.1 The Government shall furnish a designated area within the facility for use in connection with the performance of the contract. This room shall be maintained in a neat and organized condition. No alterations will be made to this space without the written permission from the Contracting Officer’s Representative (COR). Materials supplies and equipment shall not be stored in areas other than what’s assigned.
7.2 The Contractor shall report damages or disfigurement of Government-owned furnishings, fixtures, equipment, and architectural or building structures to the COR immediately. The Contractor shall provide a written report of any damage or disfigurement to items to the COR or designated representative within 24 hours. The Government will not be responsible for Contractor’s equipment or belongings that are lost, stolen or damaged.
7.3 The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation.
7.4 The Contractor shall perform repairs or replace Government-owned equipment, fixtures, furnishings, grounds and architectural or building structures to their previous existing condition and at its own expense when the Government determines damage to be Contractor-caused or due to the Contractor failure to use reasonable care. If the Contractor has caused damage or loss to this property, the Contractor shall repair or replace the lost/damage part. The Contractor shall be liable for the cost of repair and/or replacement.
8. SAFETY REQUIREMENTS
8.1 The Contractor shall comply with applicable Federal, State, Local and facility safety and fire regulations and codes which are in effect at the beginning of the contract period. The Contractor shall keep abreast of and comply with changes in these regulations and codes applicable to the contract.
8.2 The Contractor shall take such safety precautions as necessary to protect the lives and health of occupants of the buildings. Any hazardous incidents created by the Contractor shall be corrected immediately. The Contractor shall follow applicable facility policies concerning fire and/or disaster events.
8.3 The Contractor shall be familiar with the standards of Fire or Life Safety and Disaster Control; and shall participate in exercises for the VA such as Fire Drills. The Contractor's emergency response procedure shall be used to notify the Environmental Health (EH) of a disastrous situation.
8.4 Contractor-Furnished Safety Training: The California Division of Occupational Safety and Health has identified the minimum worker safety standards and related training that are required by State law, and that are applicable to all private sector employers. All contractors providing service at VA facilities shall be in compliance with the California Code of Regulations "General Industry Safety Orders" (CAL/OSHA) sections listed below, as a condition of contract award:
8.5 Section 3203 Title 8, "Illness and Injury Prevention Program". Exception: Employers having fewer than 10 employees shall be permitted to communicate to and instruct employees orally in general safe work practices with specific instructions with respect to hazards unique to the employees' job assignments, as compliance with Subsection (a) (3).
· Section 5193 Title 8, "Bloodborne Pathogens”
· Section 5194 Title 8, "Hazard Communication"
8.6 The above-listed orders establish minimum standards and apply to all employee’s and places of employment in California as defined by Labor Code Section 6303; provided, however, that when the Occupational Safety and Health Standards Board has adopted or adopts safety orders applying to certain industries, occupations or employment’s exclusively, in which like conditions and hazards exist, those orders shall take precedence wherever they are inconsistent with the General Industry Safety Orders hereinafter set forth.
8.7 The above-listed orders require the employer to develop, implement and document written programs, as well as requiring initial and recurrent employee training and record keeping. Contractor shall provide the Contracting Officer an annual written certification that each employee has received the State-required safety training; that each employee has received the Hepatitis B vaccination; or provide a written certification from any employee who declines the Hepatitis B vaccination.
8.8 Hepatitis B Vaccination: Under the terms of this contract, the Contractor shall either provide, at no expense to the Government, the required vaccination defined herein, or have a letter of declination on file with the Contractor. A copy of this letter shall also be filed with the Contracting Officer and placed in the official contract file. Following Contractor employee's exposure to a contaminated needle or other sharp object, the employee shall be seen by a physician. Records of treatment and follow-up shall be maintained for the duration of employment by the Contractor and for thirty (30) years thereafter. Copies of treatment and follow-up records shall be provided to the Contracting Officer.
8.9 Contractor shall maintain records on employee training and shall notify the Contracting Officer or COR appointed under this contract, as to when new annual training is required. The Contractor shall provide a certification of annual training for each employee.
8.10 Contractor's employees are required to have a physical examination prior to work on this contract (at the expense of the contractor); each employee is expected to be in good physical health and able to work in patient care areas without risk to the patients. No personnel shall be assigned to this contract who is not in good physical health or who pose a risk to patients. Contractor's personnel who acquire a communicable illness shall not perform service under the contract and shall be free of illness before returning to work.
8.11 The Contractor is responsible for reporting (to the appropriate VA staff member) all information necessary to ensure hospital records can be maintained correctly and therefore comply with the Joint Commission, OSHA, NIOSH, and CDC employee health records requirements.
8.12 In special sanitation and/or “isolation” situations, the Contractor may be required to wear special protective clothing and shoe covers, which will be supplied by the medical facility. Such items are to remain the property of the Government and shall not be removed from the premises of the medical facility. They will be received, worn, and turned in or disposed of as directed by the COR. All other safety or protective clothing or equipment shall be provided and maintained by the Contractor at the Contractor’s own expense.
9. PERFORMANCE MONITORING
9.1 A Quality Assurance Surveillance Plan (QASP)will be established to facilitate use by the COR or designated representative. The QASP provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:
· What will be monitored.
· How monitoring will take place.
· Who will conduct the monitoring.
· How monitoring efforts and results will be documented.
9.2 The Contractor shall establish and maintain a complete quality control program to ensure the requirements of the contract are met. One copy of the Contractor’s basic Quality Control Program shall be provided to the COR and the Contracting Officer 15 days after contract award effective date. An updated copy shall be provided the COR and Contracting Officer as changes occur. The quality control program shall include, but is not limited to the following:
a) An inspection system covering the required services. The plan shall specify the areas to be inspected on either a scheduled or unscheduled basis and how often inspections shall be accomplished.
b) The plan shall provide methods for identifying and preventing deficiencies and how the Contractor shall prevent the level of performance from becoming unacceptable.
c) On-site records of all inspections conducted by the Contractor and necessary corrective action taken.
d) A system to record all inspections conducted by the Contractor and record corrective action. These documents shall be made available to the COR or designated representative during the term of the contract.
9.3 The Contracting Officer’s Representative (COR) will conduct quarterly inspections of the office(s) located at 425 Plumas Street Yuba City, CA 95991 to determine the cleanliness of the areas being provided janitorial services. The COR will communicate his/her findings with the contractor and then will determine the necessary steps to correct any deficiencies. Deficiencies will be corrected by the contractor within 30 days of notification of unacceptable service(s) or condition of the space being served.
9.4 Performance Evaluation Meetings. The contracting officer (CO) may require the contract manager to meet with the contracting officer, COR, and other government personnel as deemed necessary. The contractor may request a meeting with the CO when they believe such a meeting is necessary. Written minutes of any such meeting shall be recorded by the CO and will be signed by at least the contractors CEH, the COR and the CO. If the contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the contracting officer within 10 calendar days following receipt of the minutes.
9.5 The CEH may be required to meet with CO/COR at least weekly during the first month of contract performance and thereafter, meeting may be held as often as determined necessary by the COR. Contractor may request a meeting be held whenever a “Contract Discrepancy Report” is issued. A mutual effort will be made to resolve all identified problems. Written minutes of the meeting shall be prepared by CO/COR and signed by all parties. Should the Contractor not concur with the minutes, the Contractor shall state in writing any areas of nonoccurrence to the CO within 10 calendar days of receipt of the signed minutes.
9.6 The Performance Requirements Table (PRT) indicates the minimum acceptable cleaning frequencies; however, it is the responsibility of the Contractor to re-clean in such a manner as to correct deficiencies which have been identified, recorded, and reported to the Contractor by the Contracting Officer’s Representative (COR) or his/her designee. Re-cleaning must be accomplished within the timeframe indicated by the COR.
| Tasks |
| Frequency |
| 1. Place furniture in proper locations |
| Daily |
| 2. Spot clean/wash interior windows and door glass |
| Daily |
| 3. Dust mop/wet mop all tile floors |
| Daily |
| 4. Clean patient restrooms mid-day |
| Daily |
| 5. Clean public restrooms |
| 2x Day (am, afternoon) |
| 6. Check and Refill all paper towel, toilet paper, and soap dispensers |
| Daily |
| 7. Clean and organize all housekeeping closets |
| Daily |
| 8. Clean/sanitize all bathrooms utilizing an approved EPA registered disinfectant and/or germicidal disinfectant |
| Daily |
| 9. Buff all tile floors |
| Weekly/as needed |
| 10. Dust all horizontal and vertical surfaces |
| Daily |
| 11. Spot clean furniture |
| As needed |
| 12. Spot clean waste cans |
| As needed |
| 13. Empty Recycling Containers |
| As needed |
| 14. Wash walls and doors |
| As needed |
| 15. Vacuum carpets, entrance mats, and runners |
| Daily |
| 16. Polish all stainless steel |
| Weekly |
| 17. Cover all bed discharges which includes cleaning and remaking beds |
| As requested, |
| 18. Staging and storage of both clean and soiled linen, which includes washing of bed sheets |
| As needed |
| 19. Strip and refinish all tile floors |
| Quarterly/as needed |
| 20. Shampoo/extract carpets utilizing soil retardant |
| Monthly/as needed |
| 21. Interior and Exterior of windows and doors on first floor level. |
| Daily/ spot clean as needed |
| 22. Hard surfaces |
| Daily/ as needed |
| 23. Change curtains |
| Semi-annually or as needed |
| 24. Unoccupied room cleaning |
| Weekly |
VHA Supplemental Contract Requirements for Combatting COVID-19
1. Contractor employees who work in or travel to VHA locations must comply with the following:
1. Documentation requirements:
0. If fully vaccinated, contractors shall show proof of vaccination.
0. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.
0. If unvaccinated, contractors shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test that includes an affiliated telehealth service.
0. Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.
0. Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.
1. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.
1. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.
1. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.
1. For indefinite delivery contracts: Contractor agrees to comply with VHA Supplemental Contract Requirements for any task or delivery orders issued prior to this modification when performance has already commenced.
SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)
(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.
(g) Invoice.
(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—
(i) Name and address of the Contractor;
(ii) Invoice date and number;
(iii) Contract number, line item number and, if applicable, the order number;
(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;
(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;
(vi) Terms of any discount for prompt payment offered;
(vii) Name and address of official to whom payment is to be sent;
(viii) Name, title, and phone number of person to notify in event of defective invoice; and
(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.
(x) Electronic funds transfer (EFT) banking…
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