36C26120Q1182.docx

36C26120Q1182 Contract Opportunity Combined Synopsis/Solicitation Notice

PRODUCT SERVICE CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE DATE/TIME/ZONE

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field Contract Opportunity Combined Synopsis/Solicitation Notice D322 CHIME web site development and support 96819-1522 36C26120Q1182 10-08-2020 7:00

HONOLULU, HAWAII, USA

N

SBA

541511 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522

LYNNETTE KAWAKAMI

LYNNETTE.KAWAKAMI@VA.GOV

Lynnette.Kawakami@va.gov 808-539-1312

SFVAMC

4150 CLEMENT ST

SAN FRANCICO, CA

94121-1563

USA

LYNNETTE.KAWAKAMI@VA.GOV

LYNNETTE.KAWAKAMI@VA.GOV

See attached RFQ for further information.

PAGE 1 OF

1. RE

QUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10.

THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL

BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b.

RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED _____

___________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIE

D

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF

CONTRACTING OFFICER (TYPE OR PRINT)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C26120Q1182 10-01-2020

LYNNETTE KAWAKAMI

LYNNETTE.KAWAKAMI@VA.GOV

10-07-2020 7:00 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522 X X 541511 N/A X "See Delivery Schedule"

36C261 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522

Department of Veterans Affairs FMS VA-9(101) Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page Provide CHIME web site development and support as described in the attached SOW.

PERIOD OF PERFORMANCE:

BASE YEAR: 11/01/20 - 10/31/21

OY1: 11/01/21 - 10/31/22

OY2: 11/01/22 - 10/31/23

OY3: 11/01/23 - 10/31/24

OY4: 11/01/24 - 10/31/25

*See provision 52.212 in section E for preparing quote instr See CONTINUATION Page

PARVINDER BRAR

CONTRACTING SPECIALIST

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C261 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Pacific Islands Health Care System 459 Patterson Rd Honolulu HI 96819-1522

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs FMS VA-9(101) Financial Services Center

PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Drupal content management system development and support services for three existing University of California San Francisco (UCSF) hosted websites: heartandsoulstudy.ucsf.edu, whooleyquestions.ucsf.edu, and chime.ucsf.edu as described in the attached SOW Contract Period: Base POP Begin: 11-01-2020 POP End: 10-31-2021

Drupal content management system development and support services for three existing University of California San Francisco (UCSF) hosted websites: heartandsoulstudy.ucsf.edu, whooleyquestions.ucsf.edu, and chime.ucsf.edu as described in the attached SOW Contract Period: Option 1 POP Begin: 11-01-2021 POP End: 10-31-2022

Drupal content management system development and support services for three existing University of California San Francisco (UCSF) hosted websites: heartandsoulstudy.ucsf.edu, whooleyquestions.ucsf.edu, and chime.ucsf.edu as described in the attached SOW Contract Period: Option 2 POP Begin: 11-01-2022 POP End: 10-31-2023

Drupal content management system development and support services for three existing University of California San Francisco (UCSF) hosted websites: heartandsoulstudy.ucsf.edu, whooleyquestions.ucsf.edu, and chime.ucsf.edu as described in the attached SOW Contract Period: Option 3 POP Begin: 11-01-2023 POP End: 10-31-2024

Drupal content management system development and support services for three existing University of California San Francisco (UCSF) hosted websites: heartandsoulstudy.ucsf.edu, whooleyquestions.ucsf.edu, and chime.ucsf.edu as described in the attached SOW Contract Period: Option 4 POP Begin: 11-01-2024 POP End: 10-31-2025

***** Automated Text ' DELIVERY' Ignored ***** ***** Begin Word Document - ' SOW: SOW_08.17.20' ***** B.4 Statement of Work

Type of Service:

Drupal 7 content management system development and support services for three existing University of California San Francisco (UCSF) hosted websites.

Period of Performance:

1 year with option years for 4 years.

Description of the Service:

The service is for web site development and support for heartandsoulstudy.ucsf.edu, whooleyquestions.ucsf.edu, and chime.ucsf.edu. The secure website is hosted by University of California San Francisco. A contractor is required for module development, theme development, support, training, user experience, and design. The existing website, hosted by UCSF at no charge, provides built-in functionality allowing customizable templates that integrate with the UCSF Events Calendar and News, UCSF Active Directory and UCSF Profiles. The contractor must have experience with Drupal 7 and familiarity with the parameters imposed in the UCSF host environment.

Support hours can be used for feature development, content entry, best practices, new pages and sections, design module updates, training, project management, and technical support. Moving site contents from obsolete templates to the most current version of the template is included. General Drupal development work will be provided on an as needed basis. The hours are used in a development workflow managed by the Contract Project Manager.

The support process will be as follows:

1. Development tasks are identified and discussed with the Contractor by phone and/or email.

2. The Project Manager obtains an estimate from developers and estimate is discussed and approved by client.

3. Project Manager initiates work with Development Team.

4. Project Manager will notify and obtain approval for increased time.

5. Work is staged for review and approval.

The following items are not included in this work:

1. Travel

2. Maintenance and support for network systems & infrastructure.

3. Work on issues related to physical infrastructure including hardware, network, and power.

4. Work on issues related to local operating system installation and configuration.

Work hours and payment:

Hours per month will vary by project load. Development and project management support should not exceed 150 hours per year. Support is billed based on hours used on a monthly basis.

Invoicing:

All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp.

Vendor e-Invoice Set-Up Information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:

Tungsten e-Invoice Setup Information: 1-877-489-6135 Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com FSC e-Invoice Contact Information: 1-877-353-9791 FSC e-invoice email: vafsccshd@va.gov

Appendix B The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract.

Appendix C

1. GENERAL

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S.to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor.

e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor’s employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

b. VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor’s information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA’s information is returned to the VA or destroyed in accordance with VA’s sanitization requirements. VA reserves the right to conduct on-site inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

c. Prior to termination or completion of this contract, contractor/subcontractor must not destroy information received from VA, or gathered/created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship.

h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

i. The contractor/subcontractor’s firewall and Web services security controls, if applicable, shall meet or exceed VA’s minimum requirements. VA Configuration Guidelines are available upon request.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA’s prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above-mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response.

l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require certification and accreditation (C&A) or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COTR.

5. INFORMATION SYSTEM HOSTING, OPERATION, MAINTENANCE, OR USE

a. For information systems that are hosted, operated, maintained, or used on behalf of VA at non-VA facilities, contractors/subcontractors are fully responsible and accountable for ensuring compliance with all HIPAA, Privacy Act, FISMA, NIST, FIPS, and VA security and privacy directives and handbooks. This includes conducting compliant risk assessments, routine vulnerability scanning, system patching and change management procedures, and the completion of an acceptable contingency plan for each system. The contractor’s security control procedures must be equivalent, to those procedures used to secure VA systems. A Privacy Impact Assessment (PIA) must also be provided to the COTR and approved by VA Privacy Service prior to operational approval. All external Internet connections to VA’s network involving VA information must be reviewed and approved by VA prior to implementation.

b. Adequate security controls for collecting, processing, transmitting, and storing of Personally, Identifiable Information (PII), as determined by the VA Privacy Service, must be in place, tested, and approved by VA prior to hosting, operation, maintenance, or use of the information system, or systems by or on behalf of VA. These security controls are to be assessed and stated within the PIA and if these controls are determined not to be in place, or inadequate, a Plan of Action and Milestones (POA&M) must be submitted and approved prior to the collection of PII.

c. Outsourcing (contractor facility, contractor equipment or contractor staff) of systems or network operations, telecommunications services, or other managed services requires certification and accreditation (authorization) (C&A) of the contractor’s systems in accordance with VA Handbook 6500.3, Certification and Accreditation and/or the VA OCS Certification Program Office. Government-owned (government facility or government equipment) contractor-operated systems, third party or business partner networks require memorandums of understanding and interconnection agreements (MOU-ISA) which detail what data types are shared, who has access, and the appropriate level of security controls for all systems connected to VA networks.

d. The contractor/subcontractor’s system must adhere to all FISMA, FIPS, and NIST standards related to the annual FISMA security controls assessment and review and update the PIA. Any deficiencies noted during this assessment must be provided to the VA contracting officer and the ISO for entry into VA’s POA&M management process. The contractor/subcontractor must use VA’s POA&M process to document planned remedial actions to address any deficiencies in information security policies, procedures, and practices, and the completion of those activities. Security deficiencies must be corrected within the timeframes approved by the government. Contractor/subcontractor procedures are subject to periodic, unannounced assessments by VA officials, including the VA Office of Inspector General. The physical security aspects associated with contractor/subcontractor activities must also be subject to such assessments. If major changes to the system occur that may affect the privacy or security of the data or the system, the C&A of the system may need to be reviewed, retested and re-authorized per VA Handbook 6500.3. This may require reviewing and updating all of the documentation (PIA, System Security Plan, Contingency Plan). The Certification Program Office can provide guidance on whether a new C&A would be necessary.

e. The contractor/subcontractor must conduct an annual self-assessment on all systems and outsourced services as required. Both hard copy and electronic copies of the assessment must be provided to the COTR. The government reserves the right to conduct such an assessment using government personnel or another contractor/subcontractor. The contractor/subcontractor must take appropriate and timely action (this can be specified in the contract) to correct or mitigate any weaknesses discovered during such testing, generally at no additional cost.

f. VA prohibits the installation and use of personally-owned or contractor/subcontractor owned equipment or software on VA’s network. If non-VA owned equipment must be used to fulfill the requirements of a contract, it must be stated in the service agreement, SOW or contract. All of the security controls required for government furnished equipment (GFE) must be utilized in approved other equipment (OE) and must be funded by the owner of the equipment. All remote systems must be equipped with, and use, a VA-approved antivirus (AV) software and a personal (host-based or enclave based) firewall that is configured with a VA approved configuration. Software must be kept current, including all critical updates and patches. Owners of approved OE are responsible for providing and maintaining the anti-viral software and the firewall on the non-VA owned OE.

g. All electronic storage media used on non-VA leased or non-VA owned IT equipment that is used to store, process, or access VA information must be handled in adherence with VA Handbook 6500.1, Electronic Media Sanitization upon: (i) completion or termination of the contract or (ii) disposal or return of the IT equipment by the contractor/subcontractor or any person acting on behalf of the contractor/subcontractor, whichever is earlier. Media (hard drives, optical disks, CDs, back-up tapes, etc.) used by the contractors/subcontractors that contain VA information must be returned to the VA for sanitization or destruction or the contractor/subcontractor must self-certify that the media has been disposed of per 6500.1 requirements. This must be completed within 30 days of termination of the contract.

h. Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes. The options are:

(1) Vendor must accept the system without the drive;

(2) VA’s initial medical device purchase includes a spare drive which must be installed in place of the original drive at time of turn-in; or

(3) VA must reimburse the company for media at a reasonable open market replacement cost at time of purchase.

(4) Due to the highly specialized and sometimes proprietary hardware and software associated with medical equipment/systems, if it is not possible for the VA to retain the hard drive, then;

(a) The equipment vendor must have an existing BAA if the device being traded in has sensitive information stored on it and hard drive(s) from the system are being returned physically intact; and

(b) Any fixed hard drive on the device must be non-destructively sanitized to the greatest extent possible without negatively impacting system operation. Selective clearing down to patient data folder level is recommended using VA approved and validated overwriting technologies/methods/tools. Applicable media sanitization specifications need to be preapproved and described in the purchase order or contract.

(c) A statement needs to be signed by the Director (System Owner) that states that the drive could not be removed and that (a) and (b) controls above are in place and completed. The ISO needs to maintain the documentation.

6. SECURITY INCIDENT INVESTIGATION

a. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the COTR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access.

b. To the extent known by the contractor/subcontractor, the contractor/subcontractor’s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant.

c. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach. Notifications need to be made in accordance with the executed business associate agreement.

d. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

7. LIQUIDATED DAMAGES FOR DATA BREACH

a. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract.

b. The contractor/subcontractor shall provide notice to VA of a “security incident” as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non-Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination.

c. Each risk analysis shall address all relevant information concerning the data breach, including the following:

(1) Nature of the event (loss, theft, unauthorized access);

(2) Description of the event, including:

(a) date of occurrence;

(b) data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code;

(3) Number of individuals affected or potentially affected;

(4) Names of individuals or groups affected or potentially affected;

(5) Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text;

(6) Amount of time the data has been out of VA control;

(7) The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons);

(8) Known misuses of data containing sensitive personal information, if any;

(9) Assessment of the potential harm to the affected individuals;

(10) Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate; and

(11) Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised.

d. Based on the determinations of the independent risk analysis, the contractor shall be responsible for paying to the VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following:

(1) Notification;

(2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports;

(3) Data breach analysis;

(4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution;

(5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and

(6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs.

8. SECURITY CONTROLS COMPLIANCE TESTING

On a periodic basis, VA, including the Office of Inspector General, reserves the right to evaluate any or all of the security controls and privacy practices implemented by the contractor under the clauses contained within the contract. With 10 working-days’ notice, at the request of the government, the contractor must fully cooperate and assist in a government-sponsored security controls assessment at each location wherein VA information is processed or stored, or information systems are developed, operated, maintained, or used on behalf of VA, including those initiated by the Office of Inspector General. The government may conduct a security control assessment on shorter notice (to include unannounced assessments) as determined by VA in the event of a security incident or at any other time.

9. TRAINING

a. All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems:

(1) Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Contractor Rules of Behavior, Appendix E relating to access to VA information and information systems;

(2) Successfully complete the VA Cyber Security Awareness and Rules of Behavior training and annually complete required security training;

(3) Successfully complete the appropriate VA privacy training and annually complete required privacy training; and

(4) Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system access [to be defined by the VA program official and provided to the contracting officer for inclusion in the solicitation document – e.g., any role-based information security training required in accordance with NIST Special Publication 800-16, Information Technology Security Training Requirements.]

b. The contractor shall provide to the contracting officer and/or the COTR a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable employee within 1 week of the initiation of the contract and annually thereafter, as required.

c. Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete.

The C&A requirements do not apply, and a Security Accreditation Package is not required

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B.5 WAGE DETERMINATION SCHEDULE

"REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF LABOR

THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND HOUR DIVISION

| WASHINGTON D.C. 20210

| Wage Determination No.: 2015-5637 Daniel W. Simms Division of | Revision No.: 15 Director Wage Determinations| Date Of Last Revision: 06/13/2020 Note: Under Executive Order (EO) 13658 an hourly minimum wage of $10.80 for calendar year 2020 applies to all contracts subject to the Service Contract Act for which the contract is awarded (and any solicitation was issued) on or after January 1 2015. If this contract is covered by the EO the contractor must pay all workers in any classification listed on this wage determination at least $10.80 per hour (or the applicable wage rate listed on this wage determination if it is higher) for all hours spent performing on the contract in calendar year 2020. The EO minimum wage rate will be adjusted annually. Additional information on contractor requirements and worker protections under the EO is available at www.dol.gov/whd/govcontracts.

State: California

Area: California Counties of San Francisco San Mateo

OCCUPATION NOTE:

Janitor: The rate listed on this WD for the ""Janitor"" occupation applies only to San Mateo county. Please refer to WD 1974-1257 to obtain the wage rate and fringe benefits applicable to the ""Janitor"" occupation in San Francisco County.

**Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE FOOTNOTE RATE

01000 - Administrative Support And Clerical Occupations 01011 - Accounting Clerk I 21.08 01012 - Accounting Clerk II 23.66 01013 - Accounting Clerk III 26.48 01020 - Administrative Assistant 38.59 01035 - Court Reporter 44.98 01041 - Customer Service Representative I 19.06 01042 - Customer Service Representative II 21.43 01043 - Customer Service Representative III 23.38 01051 - Data Entry Operator I 18.03 01052 - Data Entry Operator II 19.68 01060 - Dispatcher Motor Vehicle 29.13 01070 - Document Preparation Clerk 17.31 01090 - Duplicating Machine Operator 17.31 01111 - General Clerk I 17.29 01112 - General Clerk II 18.87 01113 - General Clerk III 21.18 01120 - Housing Referral Assistant 28.83 01141 - Messenger Courier 19.09 01191 - Order Clerk I 19.22 01192 - Order Clerk II 20.98 01261 - Personnel Assistant (Employment) I 20.61 01262 - Personnel Assistant (Employment) II 23.06 01263 - Personnel Assistant (Employment) III 25.70 01270 - Production Control Clerk 29.38 01290 - Rental Clerk 19.43 01300 - Scheduler Maintenance 23.30 01311 - Secretary I 23.30 01312 - Secretary II 25.86 01313 - Secretary III 28.83 01320 - Service Order Dispatcher 28.67 01410 - Supply Technician 38.59 01420 - Survey Worker 27.00 01460 - Switchboard Operator/Receptionist 18.08 01531 - Travel Clerk I 18.65 01532 - Travel Clerk II 20.98 01533 - Travel Clerk III 23.63 01611 - Word Processor I 25.85 01612 - Word Processor II 29.02 01613 - Word Processor III 32.47 05000 - Automotive Service Occupations 05005 - Automobile Body Repairer Fiberglass 28.95 05010 - Automotive Electrician 24.75 05040 - Automotive Glass Installer 23.29 05070 - Automotive Worker 24.75 05110 - Mobile Equipment Servicer 21.54 05130 - Motor Equipment Metal Mechanic 25.95 05160 - Motor Equipment Metal Worker 23.66 05190 - Motor Vehicle Mechanic 25.95 05220 - Motor Vehicle Mechanic Helper 20.21 05250 - Motor Vehicle Upholstery Worker 22.61 05280 - Motor Vehicle Wrecker 23.66 05310 - Painter Automotive 24.75 05340 - Radiator Repair Specialist 23.66 05370 - Tire Repairer 18.14 05400 - Transmission Repair Specialist 25.95 07000 - Food Preparation And Service Occupations 07010 - Baker 18.24 07041 - Cook I 18.08 07042 - Cook II 20.52 07070 - Dishwasher 14.73 07130 - Food Service Worker 14.92 07210 - Meat Cutter 19.51 07260 - Waiter/Waitress 14.68 09000 - Furniture Maintenance And Repair Occupations 09010 - Electrostatic Spray Painter 23.61 09040 - Furniture Handler 16.69 09080 - Furniture Refinisher 24.00 09090 - Furniture Refinisher Helper 19.60 09110 - Furniture Repairer Minor 21.31 09130 - Upholsterer 23.25 11000 - General Services And Support Occupations 11030 - Cleaner Vehicles 15.39 11060 - Elevator Operator 15.39 11090 - Gardener 24.79 11122 - Housekeeping Aide 16.69 11150 - Janitor (see 1) 16.69 11210 - Laborer Grounds Maintenance 19.08 11240 - Maid or Houseman 18.96 11260 - Pruner 17.19 11270 - Tractor Operator 22.91 11330 - Trail Maintenance Worker 19.08 11360 - Window Cleaner 18.55 12000 - Health Occupations 12010 - Ambulance Driver 23.48 12011 - Breath Alcohol Technician 29.12 12012 - Certified Occupational Therapist Assistant 37.17 12015 - Certified Physical Therapist Assistant 35.41 12020 - Dental Assistant 24.75 12025 - Dental Hygienist 55.77 12030 - EKG Technician 40.40 12035 - Electroneurodiagnostic Technologist 40.40 12040 - Emergency Medical Technician 23.48 12071 - Licensed Practical Nurse I 26.03 12072 - Licensed Practical Nurse II 29.12 12073 - Licensed Practical Nurse III 32.46 12100 - Medical Assistant 23.27 12130 - Medical Laboratory Technician 30.77 12160 - Medical Record Clerk 23.60 12190 - Medical Record Technician 26.41 12195 - Medical Transcriptionist 27.36 12210 - Nuclear Medicine Technologist 60.74 12221 - Nursing Assistant I 16.15 12222 - Nursing Assistant II 18.16 12223 - Nursing Assistant III 19.81 12224 - Nursing Assistant IV 22.24 12235 - Optical Dispenser 25.61 12236 - Optical Technician 24.22 12250 - Pharmacy Technician 24.67 12280 - Phlebotomist 25.92 12305 - Radiologic Technologist 50.59 12311 - Registered Nurse I 43.85 12312 - Registered Nurse II 53.66 12313 - Registered Nurse II Specialist 53.66 12314 - Registered Nurse III 64.90 12315 - Registered Nurse III Anesthetist 64.90 12316 - Registered Nurse IV 77.80 12317 - Scheduler (Drug and Alcohol Testing) 36.07 12320 - Substance Abuse Treatment Counselor 26.12 13000 - Information And Arts Occupations 13011 - Exhibits Specialist I 25.70 13012 - Exhibits Specialist II 31.84 13013 - Exhibits Specialist III 38.94 13041 - Illustrator I 29.12 13042 - Illustrator II 36.07 13043 - Illustrator III 44.12 13047 - Librarian 41.29 13050 - Library Aide/Clerk 22.28 13054 - Library Information Technology Systems 37.28 Administrator 13058 - Library Technician 28.71 13061 - Media Specialist I 26.90 13062 - Media Specialist II 30.10 13063 - Media Specialist III 33.54 13071 - Photographer I 22.43 13072 - Photographer II 25.09 13073 - Photographer III 31.05 13074 - Photographer IV 38.02 13075 - Photographer V 45.99 13090 - Technical Order Library Clerk 24.54 13110 - Video Teleconference Technician 28.09 14000 - Information Technology Occupations 14041 - Computer Operator I 21.78 14042 - Computer Operator II 24.40 14043 - Computer Operator III 27.16 14044 - Computer Operator IV 30.17 14045 - Computer Operator V 33.43 14071 - Computer Programmer I (see 2) 14072 - Computer Programmer II (see 2) 14073 - Computer Programmer III (see 2) 14074 - Computer Programmer IV (see 2) 14101 - Computer Systems Analyst I (see 2) 14102 - Computer Systems Analyst II (see 2) 14103 - Computer Systems Analyst III (see 2) 14150 - Peripheral Equipment Operator 21.78 14160 - Personal Computer Support Technician 30.17 14170 - System Support Specialist 40.89 15000 - Instructional Occupations 15010 - Aircrew Training Devices Instructor (Non-Rated) 39.84 15020 - Aircrew Training Devices Instructor (Rated) 48.21 15030 - Air Crew Training Devices Instructor (Pilot) 57.78 15050 - Computer Based Training Specialist / Instructor 39.84 15060 - Educational Technologist 35.06 15070 - Flight Instructor (Pilot) 57.78 15080 - Graphic Artist 35.46 15085 - Maintenance Test Pilot Fixed Jet/Prop 57.78 15086 - Maintenance Test Pilot Rotary Wing 57.78 15088 - Non-Maintenance Test/Co-Pilot 57.78 15090 - Technical Instructor 33.03 15095 - Technical Instructor/Course Developer 40.40 15110 - Test Proctor 26.67 15120 - Tutor 26.67 16000 - Laundry Dry-Cleaning Pressing And Related Occupations 16010 - Assembler 18.44 16030 - Counter Attendant 18.44 16040 - Dry Cleaner 21.08 16070 - Finisher Flatwork Machine 18.44 16090 - Presser Hand 18.44 16110 - Presser Machine Drycleaning 18.44 16130 - Presser Machine Shirts 18.44 16160 - Presser Machine Wearing Apparel Laundry 18.44 16190 - Sewing Machine Operator 21.96 16220 - Tailor 22.84 16250 - Washer Machine 19.32 19000 - Machine Tool Operation And Repair Occupations 19010 - Machine-Tool Operator (Tool Room) 29.12 19040 - Tool And Die Maker 34.95 21000 - Materials Handling And Packing Occupations 21020 - Forklift Operator 20.16 21030 - Material Coordinator 29.38 21040 - Material Expediter 29.38 21050 - Material Handling Laborer 18.02 21071 - Order Filler 16.06 21080 - Production Line Worker (Food Processing) 20.16 21110 - Shipping Packer 19.07 21130 - Shipping/Receiving Clerk 19.07 21140 - Store Worker I 17.56 21150 - Stock Clerk 23.04 21210 - Tools And Parts Attendant 20.16 21410 - Warehouse Specialist 20.16 23000 - Mechanics And Maintenance And Repair Occupations 23010 - Aerospace Structural Welder 37.47 23019 - Aircraft Logs and Records Technician 30.16 23021 - Aircraft Mechanic I 35.66 23022 - Aircraft Mechanic II 37.47 23023 - Aircraft Mechanic III 39.06 23040 - Aircraft Mechanic Helper 26.06 23050 - Aircraft Painter 33.82 23060 - Aircraft Servicer 30.16 23070 - Aircraft Survival Flight Equipment Technician 33.82 23080 - Aircraft Worker 32.01 23091 - Aircrew Life Support Equipment (ALSE) Mechanic 32.01 I 23092 - Aircrew Life Support Equipment (ALSE) Mechanic 35.66

II

23110 - Appliance Mechanic 26.52 23120 - Bicycle Repairer 22.47 23125 - Cable Splicer 39.55 23130 - Carpenter Maintenance 32.68 23140 - Carpet Layer 31.96 23160 - Electrician Maintenance 49.53 23181 - Electronics Technician Maintenance I 31.60 23182 - Electronics Technician Maintenance II 33.39 23183 - Electronics Technician Maintenance III 35.20 23260 - Fabric Worker 26.60 23290 - Fire Alarm System Mechanic 26.76 23310 - Fire Extinguisher Repairer 28.20 23311 - Fuel Distribution System Mechanic 35.95 23312 - Fuel Distribution System Operator 28.42 23370 - General Maintenance Worker 26.76 23380 - Ground Support Equipment Mechanic 35.66 23381 - Ground Support Equipment Servicer 30.16 23382 - Ground Support Equipment Worker 32.01 23391 - Gunsmith I 28.20 23392 - Gunsmith II 32.01 23393 - Gunsmith III 35.66 23410 - Heating Ventilation And Air-Conditioning 32.42 Mechanic 23411 - Heating Ventilation And Air Contidioning 34.08 Mechanic (Research Facility) 23430 - Heavy Equipment Mechanic 36.26 23440 - Heavy Equipment Operator 43.35 23460 - Instrument Mechanic 38.10 23465 - Laboratory/Shelter Mechanic 33.82 23470 - Laborer 17.72 23510 - Locksmith 27.47 23530 - Machinery Maintenance Mechanic 37.64 23550 - Machinist Maintenance 29.58 23580 - Maintenance Trades Helper 18.69 23591 - Metrology Technician I 38.10 23592 - Metrology Technician II 40.04 23593 - Metrology Technician III 41.74 23640 - Millwright 39.55 23710 - Office Appliance Repairer 23.08 23760 - Painter Maintenance 30.54 23790 - Pipefitter Maintenance 37.40 23810 - Plumber Maintenance 35.47 23820 - Pneudraulic Systems Mechanic 35.66 23850 - Rigger 35.44 23870 - Scale Mechanic 32.01 23890 - Sheet-Metal Worker Maintenance 36.39 23910 - Small Engine Mechanic 23.14 23931 - Telecommunications Mechanic I 32.99 23932 - Telecommunications Mechanic II 34.68 23950 - Telephone Lineman 32.39 23960 - Welder Combination Maintenance 32.75 23965 - Well Driller 33.43 23970 - Woodcraft Worker 35.66 23980 - Woodworker 28.20 24000 - Personal Needs Occupations 24550 - Case Manager 22.10 24570 - Child Care Attendant 16.81 24580 - Child Care Center Clerk 20.97 24610 - Chore Aide 13.83 24620 - Family Readiness And Support Services 22.10 Coordinator 24630 - Homemaker 22.10 25000 - Plant And System Operations Occupations 25010 - Boiler Tender 50.25 25040 - Sewage Plant Operator 45.83 25070 - Stationary Engineer 50.25 25190 - Ventilation Equipment Tender 36.73 25210 - Water Treatment Plant Operator 45.83 27000 - Protective Service Occupations 27004 - Alarm Monitor 38.27 27007 - Baggage Inspector 17.83 27008 - Corrections Officer 44.13 27010 - Court Security Officer 44.13 27030 - Detection Dog Handler 25.35 27040 - Detention Officer 44.13 27070 - Firefighter 47.89 27101 - Guard I 17.83 27102 - Guard II 25.35 27131 - Police Officer I 52.64 27132 - Police Officer II 58.49 28000 - Recreation Occupations 28041 - Carnival Equipment Operator 18.32 28042 - Carnival Equipment Repairer 19.83 28043 - Carnival Worker 13.73 28210 - Gate Attendant/Gate Tender 21.94 28310 - Lifeguard 14.56 28350 - Park Attendant (Aide) 24.54 28510 - Recreation Aide/Health Facility Attendant 17.91 28515 - Recreation Specialist 30.40 28630 - Sports Official 19.54 28690 - Swimming Pool Operator 22.50 29000 - Stevedoring/Longshoremen Occupational Services 29010 - Blocker And Bracer 38.57 29020 - Hatch Tender 38.57 29030 - Line Handler 38.57 29041 - Stevedore I 36.34 29042 - Stevedore II 40.75 30000 - Technical Occupations 30010 - Air Traffic Control Specialist Center…