36C26120Q0400-000.docx

Contract Opportunity Sources Sought Notice

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Required Field Contract Opportunity Sources Sought Notice eCitation 89502-2597 36C26120Q0400 03-04-2020 N 511210 Department of Veterans Affairs

VA

Sierra Pacific Network (VISN 21) VA Sierra Nevada Health Care System 975 Kirman Avenue Reno NV 89502-2597 This is a sources sought notice for information and planning purposes and shall not be construed as an obligation on the part of the VA. The purpose of this sources sought is to identify qualified businesses, including Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), Small Disadvantaged Business (SDB), Woman-Owned Small Business (WOSB), Historically Underutilized Business Zone (HUBZone) Small Business, 8a Small Business and Small Business concerns that are interested and capable of supplying the item(s). Your responses to the sources sought will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.

Department of Veterans Affairs, Veteran’s Integrated Service Network (VISN) 21, Network Contracting Office (NCO) 21 is seeking sources that can provide eCitation Systems in accordance with the below statement of work. A previous sources sought was posted under 36C26120Q0219 with little to no response. The statement of work has been revised in hopes more responses will be received.

The NAICS code is 511210 and the corresponding size standard is $41.5 Million.

Interested businesses shall send by email only, the following information: Socio-Economic Category; DUNS number; descriptive product literature; if authorized distributer, submit authorized distributor letter. Information shall be sent to megan.barr@va.gov by close of business March 4, 2020.

Statement of Work U.S. Dept. of Veterans Affairs – VISN 21 – Multi Agency Deployment eCitation System

1. Objective:

The objective of this Statement of Work (SOW) is to purchase and install licensed and secured software for internal Department of Veterans Affairs Law Enforcement personnel. The purpose is for the following facilities throughout VISN21: Northern California, Central California, Southern Nevada, Palo Alto, Sierra Nevada and San Francisco Health Care Systems Police Departments to boost officer safety and complete, legible and correct digital citations in minutes. Our goal is to improve efficiency and customer service to citizens in our judicial system.

2. General Information:

Contractor shall provide and furnish all Department of Veterans Affairs approved software, licenses, materials, components, hardware, and services described in the statement of work to implement and support the modernization of the VISN21 Multi Agency deployment of the eCitation system to meet ever-growing data collection and reporting requirements without compromising officer safety and effectiveness.

3. Scope of Work:

The Contractor shall provide all software, licenses, materials, components, hardware and services along with technical manuals necessary to perform the requirements of the VISN21 Multi Agency deployment of the eCitation system. Several aspects of this software are crucial:

1) Ability to extend multiple different applications to each singular device.

2) Ability for Law Enforcement Personnel to easily and quickly enter data into the mobile device.

3) Ability for Law Enforcement Personnel to easily read, enter and manipulate data via a compact mobile device.

4) Ability to quickly dispose of devices in case of emergency without damaging and routinely replacing each hand-held device.

5) eCitation system must be FBI-CJIS (Criminal Justice Information System), National Incident Based Reporting System (NIBRS) and Health Insurance Portability and Accountability ACT (HIPPA) compliant allowing for Civil, Traffic, Parking and Criminal Citations.

Specifically, all required work by this contract shall be performed in accordance with manufacturers specifications listed here and this statement of work. The Contractor shall train, furnish, install, and program;

a) Thirty-eight (38) (Personal Digital Assistant or mobile computers/handheld devices) with all required and associated equipment needed to work in an outdoor environment for law enforcement personnel. All devices must interface with the Central Violations Bureau (CVB). Each device must operate on all current VISN 21 Health Care Systems and must be compatible with existing infrastructure at all facilities located throughout VISN21. Additionally, a lightweight, wireless mobile label and receipt printer for a rugged environment must be provided. In addition, the lightweight, printer must be able to provide additional and convertible mounting options for the console and partition.

b) Project Management will include set up and configuring of hardware platforms, and training of handheld devices to all VISN21 Police Departments.

c) System Implementation and 24/7/365 maintenance

Configuration of all licenses for each VISN21 Health Care System per location is as follows:

Palo Alto (10 Licenses)

· Livermore Division x 2 4951 Arroyo Road Livermore, CA 94550

· Menlo Park Division x 3 795 Willow Road Menlo, CA 94025

· Palo Alto Division X 5 3801 Miranda Ave Palo Alto, CA 94304 Mather (9 Licenses)

· Main Campus (Medical Center) x 4 10535 Hospital Way Mather, CA 95655

· Martinez x 2 150 Muir Rd Martinez, CA 94553

· McClellan x 1 5342 Dudley Blvd McClellan, CA 95652

· Redding x 1 351 Hartnell Avenue Redding, CA 96002

· Chico x 1 1601 Concord Avenue Chico, CA 95928 San Francisco (8 Licenses)

· Main Campus (Medical Center) x 2 4150 Clement St.

San Francisco, CA 94121

· San Bruno x 1 1001 Sneath Ln Suite 300 San Bruno, CA 94066

· Downtown San Francisco X 1 401 3rd St San Francisco, CA 94107

· Santa Rosa x 1 3841 Brickway Blvd Santa Rosa, CA 95403

· Eureka x 1 930 W. Harris St.

Eureka, CA 95503

· Ukiah x 1 630 Kings Ct.

Ukiah, CA 95482

· Clearlake x 1 15145 Lakeshore Dr.

Clearlake, CA 95422 Las Vegas (6 Licenses)

· Main Campus (Medical Center) x 2 6900 N. Pecos Rd North Las Vegas, NV 89086

· Northeast Primary Care Clinic x 1 4461 E. Charleston Blvd.

Las Vegas, NV 89104

· Northwest Primary Care Clinic x 1 3968 N. Rancho Dr.

Las Vegas, NV 89130

· Southwest Primary Care Clinic x 1 7235 S. Buffalo Dr.

Las Vegas, NV 89113

· Southeast Primary Care Clinic x 1 1020 S. Boulder Highway Henderson, NV 89015 Reno (3 Licenses)

· 975 Kirman Ave Reno, NV 89502 Fresno (2 Licenses) 2615 E. Clinton Ave Fresno, CA 93703

d) VISN21 eCitation System implementation is requested and should include design, installation, optimization, programming, project management, network IP interface, documentation, and final acceptance test. The system implementation will need to be connected through industry standards such as Virtual Private Network (VPN) or other secure access methods

e) Contractor shall provide enhanced maintenance support to all VISN21 VA Police Services to include technical support 24/7/365, dispatch services, on-site infrastructure repair, advanced replacement option for infrastructural repair, network preventative maintenance, repair service advantage (RSA), and local support. The enhanced maintenance shall be exercised as five (5) years of options after the base year.

4. Work Schedule:

a) Hours of Work for install and Preventive Maintenance are defined as Monday through Friday from 8 a.m. to 5 p.m., excluding Federal Holidays or as otherwise arranged with the Contracting Officer representative (COR). Hours of work for Emergency repairs are undeterminable based upon the nature, time, and day of the emergency; these hours of work performed outside of normal working hours of coverage at the request of the Contracting Officer or the COR shall be billed at the price listed in section B.

b) The ten holidays observed by the Federal Government are: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. Also, any other day throughout the year that may be designated by the President of the United States as a national holiday.

5. General requirements:

a) All services provided under this contract must be performed in conformance with the National Fire Protection Agency (NFPA), Occupational Safety and Health (OSHA), and Original Equipment Manufacturer (OEM) standards and specifications.

6. Specific Task and Deliverables:

a) Thirty-eight (38) (Personal Digital Assistant (PDA) or mobile computers/handheld devices) with all required and associated equipment in a rugged environment for law enforcement personnel to work. The Rapid Extension Framework must interface with the Central Violations Bureau (CVB). The Rapid Extension Framework must operate on all current VISN 21 Health Care Systems and must be compatible with existing infrastructure at all facilities located throughout VISN21. The need for wireless connectivity, durability, bar coding and mobile printing on a handheld device small enough for the police officer to carry on their belt but large enough to perform all the functions are required. The use of smartphone based mobile workforce management can be found utilizing a cloud-based system. The following brands provide the functions addressed above:

1. Zebra Technologies

2. Saltus Technologies

3. L-Tron

b) Vendor will deliver goods with quantities within (179) days from receipt of purchase order to:

VA Northern California Health Care System 10535 Hospital Way Bldg-652, Warehouse Mather, CA. 95655 ATTN: Chief of Police (Reference Purchase Order #) with QTY of 9 Central California VA Health Care System 2615 E. Clinton Avenue Bldg-32 Warehouse Fresno, CA 93703 ATTN: Chief of Police (Reference Purchase Order #) with QTY of 2 VA Southern Nevada Health Care System 6900 North Pecos Rd Bldg-1 Warehouse North Las Vegas, NV 89086 ATTN: Chief of Police (Reference Purchase Order#) with QTY of 6 VA Palo Alto Health Care System Bldg-50 Warehouse 3801 Miranda Avenue Palo Alto, CA 94304 ATTN: Chief of Police (Reference Purchase Order #) with QTY of 10 VA Sierra Nevada Health Care System 975 Kirman Avenue Reno, NV 89502 ATTN: Chief of Police (Reference Purchase Order #) with QTY of 3 San Francisco VA Health Care System 4150 Clement St San Francisco, CA 94121 ATTN: Chief of Police (Reference Purchase Order #) with QTY of 8

c) Project is to take no longer than six months (179) days from notice to proceed, however, adjustments can be made to schedule for accommodations outside of the direct contractor control based with leased circuits or third parties whose work may be required on behalf of the Contractor or Government.

· Any applicable warranty or operating information shall be included.

· One (1) year warranty needed for parts and maintenances. This will allow for any repairs needed due to upgrade, throughout the five (5) year period.

d) The Contractor shall provide monthly updates to the COR to provide more timely feedback to the Department of Veterans Affairs.

7. Preventive Maintenance:

a. The Contractor shall perform annual preventive maintenance inspections on the one (1) year anniversary month or shortly thereafter from the date of system acceptance by VISN21, or as otherwise arranged with the COR, in accordance with established preventive maintenance manuals for the equipment listed in the final schedule. The Contractor shall utilize the Original Equipment manufacturers established procedures and checklist or Contractor provided equivalent satisfactory to the COR. A Field Service report shall be supplied to the COR at the completion of each preventive maintenance inspection. Preventive maintenance inspection services shall include, but not limited to the following:

1. Cleaning of all associated equipment.

2. Completing Original Equipment Manufacturer Field Service updates for operational and reliability engineering change notices.

3. Calibrating and checking proper frequency.

4. Testing and replacing faulty and worn parts.

5. Inspecting/replacing all mechanical components including, but not limited to: Cables and mounting hardware, chains, belts, bearings and tracks, interlocks, clutches, gears, and motors for mechanical integrity, safety, and performance to Original manufacturers specifications.

6. Performing remedial maintenance of non-emergent nature.

7. Inspecting/replacing electrical wiring and cables for wear and fraying.

8. Replacing any Original manufacturers labels, decals, or warning tags that are not legible.

9. Returning the equipment to operating condition defined in Original Equipment Manufacturers specifications.

10. Providing documentation of services performed.

b. The Contractor shall notify the Contracting Officer of the existence or development of any defects in, or repairs to the equipment covered under this contract which the Contractor considers s/he is not responsible for under the terms of the contract, such as operator misuse.

c. All exceptions to the Preventive Maintenance Inspection schedule shall be arranged and approved in advance with the Contracting Officer.

d. All reasonable efforts to perform maintenance and support services will be delivered by the Contractor to ensure proper diagnosis and resolution, subject to Department of Veterans Affairs protocols. Any routine or unscheduled maintenance must be coordinated with Department of Veteran Affairs OI&T staff. OI&T staff will login and assist with local administrative privileges per Department of Veterans Affairs policies and procedures.

8. Hardware Specifications:

a. eCitation System Name Brand Exact Model only. Vendor will provide VISN21 Police Services with Thirty-eight (38) Rapid Extension Framework Personal Digital Assistants and must operate on current VA Networks provided by the VA. Personal Digital Assistants must be compatible with existing infrastructure throughout all VISN21 locations Therefore, eCitation equipment must be “Name Brand Exact Model only”. The following brands provide the functions addressed above:

1. Zebra Technologies

2. Saltus Technologies

3. L-Tron