36C26118Q9323-001.docx

STATEMENT OF WORK

FOR

WATER TREATMENT SERVICES

1. General: Provide monthly water treatment services for condenser and chilled system at VA Pacific Islands Health Care System (VA PIHCS) 459 Patterson Road, Honolulu, HI 96819

2. Scope of Work: The Contractor shall provide all labor, materials, and equipment to perform the following.

a. Provide monthly water treatment service for the condensation and chill water systems located at the Ambulatory Care Clinic (Bldg # 30). To include monthly reports and chemical supplies for the condensing water system. Chill water products, CS-8412 and Harmsco filters to be purchased as needed.

b. Provide monthly water treatment service for the closed – loop systems located at the E-wing (bldg. # T1). To include monthly analytical reports. Chill water products, CS-8412 and Harmsco filters to be purchased as needed.

c. Provide oxider cooling tower treatment, quarterly. To be scheduled for the months of October, April, and July for the cooling towers at the Ambulatory Care Clinic (Bldg # 30).

d. Water treatment services shall include transportation of the chemicals to the VA PIHCS. The contractor shall be responsible for emptying out the drums and disposing of old chemicals in accordance with State and Federal law.

e. During each visit, the contractor shall inspect the equipment and provide a status report back to the program manager.

3. Project management and Supervision. The Contractor shall designate a Project Manager/Supervisor with the authority to receive and perform work assignments, receive and implement changes to scheduled work, and receive and direct additional work assignments to be accomplished.

4. Contractor Employees.

4.1 General Employee Qualifications. All contractor employees shall be trained, qualified, certified or licensed as required to perform the work specified in this Statement of Work (SOW).

In addition, technicians shall show three (3) years of current experience performing services on the type of equipment referenced in the Technical Exhibits and this contract. Proof of this employee experience shall be provided to the government for approval a minimum of five (5) days prior to an employee starting work under this contract.

They shall conform to all security regulations which may be in effect during the contract period and shall be subject to such checks as may be deemed necessary to assure that no violations occur.

No employee shall be permitted on campus or VA facility when such a check reveals that his presence would be detrimental to the security of the installation or the accomplishment of the work.

The Contracting Officer (CO) may require the Contractor to remove any employee for security and misconduct reasons.

A listing of all Contractor Employees shall be provided to the CO no later than 30 days after contract award and shall be updated as changes occur.

4.2 Employee Conduct. Contractor employees shall conduct themselves in a professional, courteous manner at all times during the performance of his/her duties.

4.3 Employee Appearance. Contractor’s employees shall present a neat clean, well-groomed appearance at all times.

4.4 Uniforms. All Contractor employees shall wear a distinctive professional uniform having the company name, patch/device permanently affixed to the uniform.

4.5 Identification Badges. The contractor shall require and shall require of all subcontractors and suppliers - that all employees satisfy and comply with all installation security requirements in order to gain access to the installation; included, but not limited to background checks, and maintaining and providing access rosters.

4.6 The Contractor shall return – shall require that all subcontractors and suppliers return – all government access documents upon the termination of the contract. Failure to comply with these requirements may compromise the security and safety of the installation.

5. Quality Control

5.1 The Contractor shall establish and maintain Quality Control (QC) Plan to ensure the requirements of the contract are provided as specified. A copy shall be provided to the COR 14 days after contract award and as changes occur.

5.2 The QC plan shall include as a minimum.

A preventive maintenance system covering all the services listed elsewhere in this SOW specifying the equipment to be maintained on wither a scheduled or unscheduled basis, and how often this maintenance will be accomplished and the name and title of the individual (s) who will perform the inspection.

The methods for identifying and preventing defects in the quality of service performed, before the level of performance becomes unacceptable.

Records all inspections conducted by the Contracting and any necessary corrective action taken.

This documentation shall be made available to the Government within 5 business days after the end of the scheduled maintenance period during the term of the contract, and up to twelve (12) months after contract completion.

A report shall be provided for chillers that are schedule to be maintained.

A monthly summary shall be provided in addition to the scheduled maintenance period reports and shall be provided by email to the COR within 5 business days after at the end of the month.

Submittals: The required records to be submitted to the government are specified in the SOW.

6. Quality Assurance. The Government reserves the right to inspect the Contractor’s performance using any reasonable inspection method. When an observation indicates defective performance, the COR will request the Contractor’s representative to address corrective actions.

7. Hours of Operations

Normal Working Hours shall be from 0730 to 1600, Monday through Friday, excluding Federal Holidays.

After Normal Working Hours Work. Any work performed beyond normal duty hours and/or nonscheduled days shall be performed at no additional cost to the Government.

Emergency Services. On occasion services may be required to support an activation or exercise of contingency plans outside the normal duty hours described above. The Contractor shall be available on a 24 hours-a-day basis to meet emergency requirements as requested by the Government.

8. Insurance. The contractor shall possess liability insurance in accordance with FAR and VAAR.