36C26020Q0192-001.docx

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J065--Contracted Biomed Support-Non-Personal Service
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36C26020Q0192
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This is a synopsis for a commercial services solicitation to provide on-site biomedical technician support at various Department of Veterans Affairs locations within Veterans Integrated Service Network 20. Services will include preventative and corrective maintenance of medical equipment in accordance with manufacturers' standards and procedures. The period of performance is one year from date of award. The solicitation package will be available on March 25, 2020 via beta.sam.gov and is a total SDVOSB set-aside requiring vendors to be verified in the Vendor Information Pages database. Responses are due by April 8, 2020 and must include pricing for technician levels I through III. Late submissions will not be accepted.

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36C26020Q0192

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

101-20-2-6010-0012 36C26020Q0192 03-24-2020 Karen Rhodes 509-321-1912 04-08-2020 36C260 Department of Veterans Affairs Network Contracting Office 20 8524 N. Wall St.

Spokane WA 99208 X X 811219 $22 Million N/A X 36C101 Department of Veterans Affairs

VISN 20

See PWS for locations

Same as block 9

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center

PO BOX 149971

Austin TX 78714-9971 See CONTINUATION Page The Department of Veterans Affairs, VISN 20 NW Healthcare Network intends to establish a single award contract to provide on-site biomedical technician support services for the VISN 20 locations identified in the performance work statement.

The anticipated period of performance is one year from date of award.

Offerors shall review the quote preparation instructions located at the Addendum to FAR 52.212-1 Instructions to Offerors - Commercial Items.

This is a total SDVOSB set-aside. As such, any offerors must be verified in VIP in order to be eligible for award.

Questions regarding this solicitation must be submitted in writing no later than 0800 Wednesday, April 1, 2020 to karen.rhodes@va.gov.

See CONTINUATION Page X x Karen Rhodes

VA-VHA-RPOW-2019-82DDA0AA

Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS1
SECTION B - CONTINUATION OF SF 1449 BLOCKS3
B.1 CONTRACT ADMINISTRATION DATA3
B.2 PRICE/COST SCHEDULE4
ITEM INFORMATION4
B.3 DELIVERY SCHEDULE6
B.4 PERFORMANCE WORK STATEMENT7
B.5 IT CONTRACT SECURITY29
SECTION C - CONTRACT CLAUSES39
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)39
C.2 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2019) (DEVIATION)45
C.3 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)47
C.4 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)47
C.5 VAAR 852.270-1 REPRESENTATIVES OF CONTRACTING OFFICERS (JAN 2008)49
C.6 SUPPLEMENTAL INSURANCE REQUIREMENTS49
C.7 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)49
C.8 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2020)50
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS58
SECTION E - SOLICITATION PROVISIONS62
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018)62
E.2 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS ADDENDUM66
E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (DEC 2019)66
E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)68
E.5 52.216-1 TYPE OF CONTRACT (APR 1984)69
E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)69
E.7 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018)70
E.8 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)70
E.9 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)71
E.10 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)71
E.11 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (DEC 2019)72

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: To be determined

b. GOVERNMENT: Contracting Officer 36C260 Department of Veterans Affairs Network Contracting Office 20 8524 N. Wall St.

Spokane WA 99208

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[Monthly]

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center

PO BOX 149971

Austin TX 78714-9971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

Services, non-personal, biomedical equipment technician in accordance with the performance work statement at all VISN sites listed.

0001AA

1,820.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level I Technician

0001AB

700.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level II Technician - Mid Level

0001AC

700.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level III Technician - Senior Level

Services, non-personal, biomedical equipment technician in accordance with the performance work statement at all VISN sites listed.

0002AA

1,820.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level II Technician

0002AB

700.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level II Technician - Mid Level

0002AC

700.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level III Technician - Senior Level

Services, non-personal, biomedical equipment technician in accordance with the performance work statement at all VISN sites listed.

0003AA

1,820.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level I Technician

0003AB

700.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level II Technician - Mid Level

0003AC

700.00
HR
__________________
__________________

Services, non-personal, biomedical equipment technician: Level III Technician - Senior Level

OVERTIME - Services, non-personal, biomedical equipment technician in accordance with the performance work statement at all VISN sites listed.

0004AA

1,820.00
HR
__________________
__________________

OVERTIME - Services, non-personal, biomedical equipment technician: Level I Technician

0004AB

700.00
HR
__________________
__________________

OVERTIME - Services, non-personal, biomedical equipment technician: Level II Technician - Mid Level

0004AC

700.00
HR
__________________
__________________

OVERTIME - Services, non-personal, biomedical equipment technician: Level III Technician - Senior Level

Travel - will be reimbursed in accordance with JTFR regulations. Includes airfare, lodging, rental car as agreed to between VA and Contractor on an as needed basis after award. This is not a priced line item.

GRAND TOTAL
__________________

B.4 PERFORMANCE WORK STATEMENT

1. CONTRACT TITLE. Biomedical Engineering Contractor Support Services.

2. SCOPE. The purpose of this non personal services contract is to provide biomedical contractor support to the VISN 20 Biomedical Engineering Department to accomplish pending corrective maintenance, pending preventative maintenance, impending preventative maintenance work orders and cabling assigned to biomedical engineering. This work will be in support of the ongoing EHR deployment throughout VISN 20. Work may be performed at all 8 facilities and surrounding clinics as required (See Attachment A).

3. PERIOD OF PERFORMANCE. The period of performance for Biomedical Engineering Contractor Support services shall be for one twelve-month period from the date of award.

4. PLACE OF PERFORMANCE. Attachment A lists possible sites were work may be performed. The Government retains the right to add or subtract locations as needed and will be done via bi-lateral modification to the contract.

5. HOURS OF PERFORMANCE. Normal working hours will be 7:30am to 4pm, Monday-Friday, excluding federal holidays. Occasional overtime may be needed and will be billed at the agreed upon rate. The contractor shall provide a technician availability calendar indicating the number of contracting technicians available each week through the course of the year to aid in scheduling activities. This shall be provided on a weekly basis via email to the COR.

Contractor hours will be reported on a tracking spreadsheet submitted weekly to the Contracting Officer Representative (COR) by email. The COR shall verify hours submitted on invoices against the tracker prior to billing and payment.

6. LIST OF EQUIPMENT. Attachment B lists equipment supported under this contract. The Government retains the right to add or subtract equipment as needed and will be done via bi-lateral modification to the contract.

7. MAINTENANCE AND REPAIR OF HOSPITAL EQUIPMENT SERVICES OVERVIEW.

7.1 Preventative maintenance services shall include complete preventive maintenance (PM) and corrective maintenance (CM) repairs on equipment identified by the Contracting Officer Representative (COR) in accordance with manufacturer and Biomedical Engineering’s standard procedures. The weekly PM & CM workload estimates shall be given to the contractor by the COR on a weekly basis during a regularly scheduled conference call.

7.2 Perform repairs using accepted repair practices (the Original Equipment Manufacturer’s/OEM procedures unless explicitly stated otherwise) while maintaining industry standards of equipment performance and safety.

7.3 Assist in-house Biomedical Equipment Support Specialists with maintenance and repair of complex electronic and medical equipment and systems as necessary.

7.4 Assist in-house Clinical Engineers with cabling and gang box installations for Biomedical Equipment projects as necessary. Contractor will follow facility ICRA procedures and supply infection control isolation equipment for installations.

7.5 Notify COR of any repair or preventative maintenance services that must be completed by the Original Equipment Manufacturer (OEM). If any parts are required to complete a preventive maintenance service, contractor shall notify COR on a weekly basis.

7.6 Document all work completed with a work order report per Biomedical Engineering’s standard operating procedure.

7.7 Accomplishes work within an established framework of policies/guidelines. Corrective maintenance work orders shall be completed within 5 business days of receipt unless circumstances do not allow for timely completion (upon which time the COR shall be notified). Preventive maintenance work orders shall be completed in accordance with the following:

Annual PM frequency: within 10 business days of receipt
Semi-annual PM frequency: within 5 business days of receipt
Weekly PM frequency: within the business week of receipt

7.8 Report equipment and job statuses to COR, Biomedical Engineer, and/or Biomedical Engineering Support Staff (BESS) on a weekly basis via conference call scheduled by COR.

7.9 Facilitate with Cerner-medical device integration parameter testing efforts, medical device configurations and Cerner Connectivity Engine (CCE) configurations required for BMDI solutions.

7.10 Submit all receipts for travel expenses including flights, hotels, rental cars, and any other transit methods utilized. Meal receipts will not be required and will only be reimbursed for actual costs incurred up to the GSA per diem amount when a contracted employee is traveling more than 50 miles from their place of residence.

8. CONTRACTOR PERSONNEL QUALIFICATIONS

8.1 All contractor personnel shall possess the following qualifications:

Associates degree or higher, or equivalent (e.g., military training), as an electronics technician and/or Biomedical Equipment Technician. Minimum of three (3) years hospital/healthcare experience performing medical equipment maintenance.

8.2 Contractor personnel shall be designated to work on equipment at the following levels:

Entry Level (Level I):
Equipment Category
AIRWAY CLEARANCE UNITS
INFUSION PUMPS: SYRINGE
ALARM SYSTEMS
INSUFFLATORS: LAPAROSCOPIC
ALARMS: STAFF PANIC
IRRIGATORS
AMALGAMATORS
KERATOSCOPES
ANALYZERS: PHYSIO: BODY COMPOSITION
LENSOMETERS
ANALYZERS: PHYSIO: MIDDLE EAR
LIFTS: PATIENT TRANSFER
ANALYZERS: PHYSIO: POSTUROGRAPHIC
LIFTS: PATIENT TRANSFER: OVERHEAD TRACK
ANALYZERS: PHYSIO: VISUAL FUNCTION
LIGHT SOURCES
ANALYZERS: POC: BLOOD
LIGHT SOURCES: FIBEROPTIC
ANALYZERS: POC: BREATH
LIGHTS: EXAM
ANALYZERS: POC: BREATH: ALCOHOL
LIGHTS: EXAM: CEILING-MOUNTED
ARTHROSCOPIC SHAVER SYSTEMS
LIGHTS: EXAM: ULTRAVIOLET
ASPIRATORS
LIGHTS: EXAMINATION
ASPIRATORS: EMERGENCY
MASSAGE MACHINES: PHYSICAL THERAPY
ASPIRATORS: SURGICAL
MONITORS: PHYSIO: VITAL SIGNS
AUDIOMETERS
MONITORS: PHYSIOLOGIC: VITAL SIGNS
AUDITORY FUNCTION SCREENING DEVICES
MONITORS: VIDEO
AUTOMATION SYSTEMS: MEDICATION DISPENSING
MORCELLATORS: ENDOSCOPIC
BALANCES: ELECTRONIC
NEBULIZERS
BATHS: PARAFFIN: PHYSICAL THERAPY
NEUTRALIZING STATIONS: DISINFECTANT
BATHS: WATER: LAB
OBTURATORS
BATHS: WATER: LABORATORY
OPHTHALMIC FIXATION UNITS
BATHS: WATER: PLASMA-THAWING
OPHTHALMIC TONOMETERS
BATTERY CHARGERS
OPHTHALMOMETERS
BEDS: ELECTRIC
OPHTHALMOSCOPES
BURNISHERS
OXIMETERS: PULSE
BURS: FOOT CARE
OXYGEN CONCENTRATORS
CALIBRATORS
OXYGEN DELIVERY UNITS: CONTROLLED
CALIBRATORS: PIPETTE
OXYGEN METERS
CALIPERS: SKINFOLD
PACKAGE SEALERS
CAPNOMETERS
PATIENT TRANSFER AIDS
CARTS: CENTRAL SUPPLY: MEDICATION
POSITIVE AIRWAY PRESSURE UNITS
CARTS: OTHER
PRINTERS: MEDICAL
CARTS: STORAGE/TRANSPORT
PROJECTORS: CHART: EYE
CAST CUTTER VACUUMS
PROJECTORS: PHOTOGRAPHIC SLIDE: EYE CHART
CHAIRS/LIFTS/TROLLES: COMMODE/SHOWER
PUMP-INFUSION
CHAIRS: BLOOD DRAWING
PUMPS: ALTERNATING-PRESSURE PAD
CHAIRS: EXAM/TREATMENT
PUMPS: CIRCULATING-FLUID
CHAIRS: EXAM/TREATMENT: DENTISTRY
PUMPS: CIRCULATING-LIQUID
CHAIRS: EXAM/TREATMENT: OPHTHALMOLOGY
PUMPS: EXTRACORPOREAL PERFUSION
CHAIRS: EXAM/TREATMENT: OTORHINOLARYNGOLOGY
PUMPS: IRRIGATION
CHROMATOGRAPHY SYSTEMS: GAS
PUMPS: LAB: VACUUM
COLD COMPRESS/PACK CHILLING UNITS
PUPILLOMETERS
COLLECTORS: DUST/DEBRIS: BONE SURGERY
REFRACTORS: OPHTHALMIC
COLPOSCOPES
REFRACTORS: OPHTHALMIC: MANUAL
COMPRESSED GAS PROPORTIONERS: OXYGEN-AIR
REFRIGERATORS
COMPRESSORS
RESPIRATORS
CONTROLLERS
RETINOSCOPES
CONTROLLERS: SPECIALTY BED/MATTRESS SYSTEM
SAMPLERS: ENVIRONMENTAL
DERMATOMES
SAWS: CAST
DERMATOSCOPES
SAWS: SURGICAL
DETECTORS: BLOOD FLOW: ULTRASONIC
SCALE-PATIENT-ELECTRONIC
DYNAMOMETERS
SCALES
EMISSION CONTROL SYSTEMS: ETHYLENE OXIDE
SCALES: PATIENT
ENDOSCOPES: RESPIRATORY TRACT
SCALES: PATIENT: FLOOR
EQUIPMENT STANDS: BATTERY/UPS
SCALES: PATIENT: WHEELCHAIR
ERGOMETERS
SLIT LAMPS
EXAM/TREATMENT STANDS: OPHTHALMIC
SPECTROPHOTOMETER
EXAMINATION/TREATMENT STANDS: OPHTHALMIC
SPHYGMOMANOMETERS
EXERCISERS
SUCTION APPARATUS-GENERAL
EXERCISERS: AEROBIC: ELLIPTICAL MACHINE
SYNCHRONIZERS
EXERCISERS: AEROBIC: STATIONARY BICYCLE
TABLES
EXERCISERS: AEROBIC: TREADMILL
TABLES: EXAM/TREATMENT
HEADLIGHTS
TABLES: EXAM/TREATMENT: ADJUSTABLE
HEALTHCARE STATIONS
TESTER-DATA COMMUNICATION-PROGRAMMABLE
HEATING BLOCKS
TESTERS
HEATING UNITS: HOT-PACK
TESTERS: ELECTROSURGICAL UNIT
HOSPITAL COMM SYSTEMS: NURSE CALL
TESTERS: HEARING AID
HOSPITAL COMM SYSTEMS: NURSE CALL: CODE BLUE
TESTERS: VENTILATOR
HUMIDIFIERS: AIRWAY: HEAT/MOISTURE EXCHANGE
THERMIA UNIT
HUMIDIFIERS: HEAT/MOISTURE EXCHANGE
THERMOMETERS: ELECTRONIC
IMAGE PROCESSORS: VIDEO
THYROID UPTAKE SYSTEMS
INCUBATORS
TOURNIQUETS: PNEUMATIC
INCUBATORS: LAB: THERMAL CYCLE
TRACTION UNITS
INFUSION CONTROLLERS
VEIN FINDERS
INFUSION PUMPS: AMBULATORY
VIDEO SYSTEMS: ENDOSCOPIC
INFUSION PUMPS: ANALGESIC: PATIENT-CONTROLLED
VIDEO SYSTEMS: OPERATING ROOM
INFUSION PUMPS: ENTERAL FEEDING
VITRECTOMY UNITS
INFUSION PUMPS: GENERAL-PURPOSE
WARMING UNITS: BLANKET
INFUSION PUMPS: MULTITHERAPY
WARMING UNITS: BLOOD/INTRAVENOUS SOLUTION
INFUSION PUMPS: MULTITHERAPY: AMBULATORY
WARMING UNITS: GEL
INFUSION PUMPS: MULTITHERAPY: SYRINGE
WARMING UNITS: MULTIPURPOSE
INFUSION PUMPS: PATIENT-CONTROLLED ANALGESIC
WARMING UNITS: PATIENT
Mid-Level (Level II):
Equipment Category
AUTOTRANSFUSION UNITS
MONITORS: BEDSIDE: ANESTHETIC GAS
CAMERAS: PHOTOGRAPHIC: OPHTHALMIC
MONITORS: BEDSIDE: BLOOD PRESSURE
CAMERAS: PHOTOGRAPHIC: OPHTHALMIC: FUNDUS
MONITORS: BEDSIDE: RESP: CO2/OXYGEN
CAMERAS: VIDEO: ENDOSCOPE
MONITORS: BEDSIDE: RESP: EXHALED CO2
CAMERAS: VIDEO: MEDICAL
MONITORS: COMPRESSED AIR/GAS
CENTRIFUGE
MONITORS: COMPRESSED AIR/GAS: CARBON MONOXIDE
CENTRIFUGES: FLOOR: ULTRAHIGH-SPD
MONITORS: ENVIRONMENTAL: ETHYLENE OXIDE
CENTRIFUGES: TABLE
MONITORS: PATIENT TRANSPORT
CENTRIFUGES: TABLE: HIGH-SPD: MICROHEMATOCRIT
MONITORS: PHYSIO: BEDSIDE
CENTRIFUGES: TABLE: LOW-SPD
MONITORS: PHYSIO: CARDIAC OUTPUT: BEDSIDE
CENTRIFUGES: TABLE: LOW-SPD: NONREFRIG: CELLWASH
MONITORS: PHYSIO: EXHALED CO2: BEDSIDE/INTRAOP
CENTRIFUGES: TABLE: ULTRAHIGH-SPD
MONITORS: PHYSIO: GLUCOSE: PERSONAL
COUNTERS: GAMMA
MONITORS: PHYSIO: PATIENT TRANSPORT
DEFIBRILLATOR-ECG W/MONITOR
MONITORS: TELEMETRIC
DEFIBRILLATORS
PACEMAKERS: CARDIAC: EXTERNAL
DEFIBRILLATORS: EXTERNAL: AUTOMATED
PHANTOMS
DENTAL DELIVERY UNITS
PHOTOTHERAPY UNITS: INFRARED LAMP/LASER
DENTAL ENGINES
PHOTOTHERAPY UNITS: ULTRAVIOLET
DENTAL HAND INSTRUMENTS
PHYSIOLOGIC MONITOR MODULES: ANESTHETIC GAS
DETECTORS: BETA/GAMMA RADIATION
PHYSIOLOGIC MONITOR MODULES: EXHALED CO2
DISINFECTORS: LIQUID GERMICIDE: FLEXIBLE SCOPE
PHYSIOLOGIC MONITOR MODULES: MULTIPARAMETER
DISINFECTORS: LIQUID GERMICIDE: ULTRASOUND
PILL COUNTERS
ELECTROCARDIOGRAPHS
PILL PACKAGING UNITS
ELECTROCARDIOGRAPHS: AMBULATORY
PNEUMATIC TUBE SYSTEM
ELECTROENCEPHALOGRAPHS
PNEUMATIC TUBE SYSTEM-TURN UNIT
ELECTROENCEPHALOGRAPHS: AMBULATORY
PROCESSOR-TELEMETRY
ELECTROMYOGRAPHS
PROGRAMMER/TESTERS: IMPLANT CARDIAC PACEMAKER
ELECTROSURGICAL UNIT
RECORDERS: DIGITAL VERSATILE DISK
ELECTROSURGICAL UNITS: BIPOLAR
RECORDERS: ENVIRONMENTAL: AIR TEMP
ELECTROSURGICAL UNITS: MONOPOLAR
RECORDERS: PHYSIO: BLOOD PRESSURE
ELECTROSURGICAL UNITS: MONOPOLAR/BIPOLAR
RECORDERS: PHYSIO: EVOKED POTENTIAL
ELECTROTHERMAL CAUTERY UNITS
RECORDERS: PHYSIOLOGIC: EVOKED POTENTIAL
EMBOLECTOMY/THROMBECTOMY SYSTEMS: HYDRODYNAMIC
RESUSCITATORS
FIBRILLATORS
SCALERS: DENTAL: ULTRASONIC
HANDPIECES: DENTAL
SLIDE STAINERS
LAB SHAKERS
SMOKE EVACUATION SYSTEMS: SURGICAL
LIGHTS: DENTAL
STERILIZATION PROCESS INDICATORS: BIOLOGICAL
LIGHTS: DENTAL ACTIVATOR
STIMULATORS
LIGHTS: SURGICAL
STIMULATORS: CALORIC: VESTIBULAR FUNCTION
MICROSCOPES: LIGHT
STIMULATORS: ELECTRICAL: BRAIN
MICROSCOPES: LIGHT: OPERATING
STIMULATORS: ELECTRICAL: NEUROMUSCULAR
MICROTOMES
STIMULATORS: ELECTRICAL: PERIPH NERVE
MICROTOMES: CRYOSTAT
TABLES: OPERATING
MIXERS: CLINICAL LAB
TISSUE PROCESSORS
MIXERS: CLINICAL LABORATORY
TRANSMITTER-TELEMETRY
MONITOR-BEDSIDE ICU
URODYNAMIC MEASUREMENT SYSTEMS
MONITOR-CENTRAL STATION
VENTILATORS: NONINVASIVE POSITIVE PRESSURE
MONITORING SYSTEMS: PHYSIO: STRESS EXERCISE
WARMING/COOLING UNITS: PATIENT

MONITORS: BEDSIDE

Senior Level (Level III):
Equipment Category
INJECTORS: CONTRAST MEDIA: ANGIO
SIMULATORS
INJECTORS: CONTRAST MEDIA: CT
STEREOTACTIC SYSTEMS: CARDIAC MAPPING/ABLATION
INJECTORS: CONTRAST MEDIA: MRI
SURFACE IMAGING SYSTEMS: 3D: OPTICAL
PHACOEMULSIFICATION UNITS: CATARACT EXTRACTION
TABLES: IMAGING: R/F
RADIATION COUNTERS
ULTRASOUND THERAPY SYSTEMS
SCANNING SYSTEMS: ULTRASONIC
ULTRASOUND THERAPY SYSTEMS: PHYSICAL THERAPY
SCANNING SYSTEMS: ULTRASONIC: CARDIAC
VENTILATORS: INTENSIVE CARE
SCANNING SYSTEMS: ULTRASONIC: OPHTHALMIC
WARMING/COOLING UNITS: HEART-LUNG BYPASS
SCANNING SYSTEMS: ULTRASONIC: PORTABLE
X-RAY FILM PROCESSORS: AUTOMATIC

SCANNING SYSTEMS: ULTRASONIC: SMALL-PARTS

8.3 Contractor will be required to provide evidence of training, certifications, experience, and other qualifications for each biomedical engineering technician performing services under this contract. Evidence must include a list a list of types of equipment on which contracted personnel have experience performing preventative and corrective maintenance.

8.4 During the contract period of performance, if the Contractor proposes to add-on or replace personnel to perform contract services, the Contractor will submit the required evidence of training, certifications, experience, and other qualifications to the COR. At no time, shall the Contractor utilize add-on or replacement personnel to perform contract services who do not meet the qualifications under the terms and conditions of this contract.

9. CONTRACTOR EMPLOYEES

9.1 Contractor employees shall not be considered Government employees for any purpose. The VA reserves the right to restrict any Contractor employee from performing services under this contract who do not meet the required qualifications for the services they are required to perform, and who violates Federal regulations or are identified as a potential threat to the security, safety, health and/or operational mission of the VA and its' Veteran population. The restriction of such Contractor personnel shall not relieve the Contractor from performing all the required services, in accordance with all terms, conditions, and schedules contained herein.

9.2 The contractor shall furnish qualified personnel as required by contract specifications to accomplish services under this contract.

9.3 Contract employees will be escorted at the VA facility by the COR or other VA employee designated by the COR.

10. CONTRACTOR PERFORMANCE

10.1 Contractor performance will be monitored by the COR. Completed assignments will be reviewed/discussed with the COR. Incomplete/pending work orders and preventive maintenance (PM) assignments will be reviewed on a regular basis, generally weekly but more frequent if requested by on site VA staff, to ensure work is being completed in accordance with contract requirements.

11. PERFORMANCE REQUIREMENT SUMMARY

11.1. The Government will evaluate the contractor’s performance under this contract using the method of surveillance specified below. All surveillance observations will be documented by the COR. When an observation indicates defective performance, the COR will provide the Contractor with a copy of the record of the observation.

11.2 The government shall immediately notify the contractor in the event the contractor’s level of performance falls below 90% of the expected performances (corrective maintenance and preventative maintenance completion) as outlined in this PWS.

Para No.
Performance Objective
Standard
Acceptable Quality Level (AQL)
Method of Surveillance
8.3
Contractor Personnel Qualifications
A trained and experienced technician with past experience as a biomedical equipment technician or electronics technician
Must have 3 years hospital healthcare experience performing medical equipment repair
100% Inspection
7.1
Maintenance and Repair of Equipment
OEM Specifications
Must perform all maintenance and repair of equipment IAW OEM Specs 100%
Periodic Inspection
7.5
Service Reports
Document all work performed IAW Biomedical Standards Operating Procedures
100%
100% Inspection

11. PHYSICAL DEMANDS

11.1 Work assignments involve bench and on-site repairs requiring sitting, standing, walking, lifting, climbing, bending, and working in cramped and awkward positions. Frequently handles objects weighing up to 40 pounds and occasionally objects weighing in excess of 40 pounds.

12. WORK ENVIRONMENT

12.1 Maintenance shop and patient care areas. Work is primarily done inside well-lighted, heated and ventilated areas, although access to some equipment may be more cramped and not as well lit. May be exposed to tremendously high electrical voltages and currents, and may sustain cuts, bruises or burns caused by electric shock, hot components, and ionizing radiation x-rays. May be exposed to patient bodily fluids when working in patient-care areas.

13. ASSIGNED WORK PROCEDURES.

13.1 The Contracting Officer Representative (COR) will initiate the work schedule to the contractor through email or weekly conference calls.

13.2 Contractor shall confirm receipt and schedule an agreed upon time to complete the work.

13.3 Contractor shall provide a qualified Biomedical Engineering Technician (BMET) to perform maintenance and repair depending upon what type of equipment requires repair/maintenance. BMET’s shall provide certification to the COR based on the work requested.

13.4 Upon completion of services, contractor shall provide a Field Service Report to the COR which details information regarding the cause of the equipment malfunction and corrective action taken.

14. BACKGROUND VERIFICATION

14.1 Contractor employees are required to be fingerprinted and have a background verification completed by the VSC Personnel Security Office, prior to commencement of work (NOTE: A temporary ID badge may be provided prior to final verification). This process is initiated by the COR upon approval of the contractor employee’s experience verification outlined in this PWS. Fingerprints can be taken at the nearest VA facility to the contractor’s residence and does not have to occur in VISN 20.

ATTACHMENT A: LIST OF FACILITIES

Facility
Address
Alaska VAHSRO
1201 North Muldoon Road Anchorage, AK 99504
American Lake VAMC
9600 Veterans Drive Tacoma, WA 98493
Bend CBOC
2650NE Courtney Dr Bend OR 97701
Boise VAMC
500 Fort Street Boise, ID 83702
Bremerton CBOC
925 Adele Avenue Bremerton, WA 98312
Brookings CBOC
555 - 5th Street Brookings, OR 97415
Burns CBOC
271 N Egan Ave Burns OR 97720
Caldwell CBOC
4521 Thomas Jefferson Drive Caldwell ID 83605
Coeur D Alene CBOC
915 W. Emma Avenue Coeur d 'Alene, ID 83814
CRRC
308 SW 1st Ave Portland, OR 97204
Eugene CBOC
3355 Chad Dr Eugene, OR 97408
Fairbanks CBOC
Bldg 4076, Neeley Road, Room 1J-101 Fort Wainwright, AK 99703
Fairview CBOC
1800 NE Market Dr Fairview OR 97024
Grants Pass CBOC
1877 Williams Hwy, Hwy 238 Grants Pass, OR 97527
Hillsboro CBOC
1925 Amber Glen Parkway Suite #300 Hillsboro, OR 97006
Juneau CBOC
709 W 9th St #150, Juneau, AK 99801
Kenai CBOC
11312 Kenai Spur Hwy #39, Kenai, AK 99611
Klamath Falls CBOC
2225 North El Dorado Blvd. Klamath Falls, OR 97601
La Grande CBOC
202 12th Street La Grande, OR 97850
Lewiston CBOC
1630 23rd Avenue, Bldg. 2 Lewiston, ID 83501
Libby CBOC
211 E. Second St. Libby MT 59923
Matsu CBOC
865 N Seward Meridian # 105, Wasilla, AK 99654
Morrow County PCTOC
2 Marine Drive, Suite 103 ~ P.O. Box 1059 Boardman, OR 97818
Mountain Home CBOC
815 North 6th East Mountain Home ID 83647
Mt Vernon CBOC
307 S. 13th St., Suite 200 Mount Vernon, WA 98274
North Bend CBOC
2191 Marion Street North Bend, OR 97459
North Coast CBOC
91400 N. Neacoxie Street, building 7315, Warrenton, OR 97146
North Olympic Peninsula CBOC
1114 Georgiana St Port Angeles, WA 98362
Portland VAMC
3710 SW U.S. Veterans Hospital Rd Portland, OR 97239
Roseburg VAMC
913 NW Garden Valley Blvd Roseburg, OR 97471
Salem CBOC
1750 McGilchrist St. SE, Suite 130 Salem OR 97302
Salmon CBOC
705 Lena Street Salmon ID 83467
Sandpoint CBOC
420 N. 2nd Ave. Suite-200 Sandpoint, ID 83864
Seattle VAMC
1660 South Columbian Way Seattle, WA 98108
Spokane VAMC
4815 N. Assembly St Spokane, WA 99205
The Dalles CBOC
704 Veterans Drive The Dalles, OR 97058
Tonasket CBOC
203 S. Western Ave. Tonasket, WA 98855
Tri-Cities CBOC
825 Jadwin Ave., Ste. 250, Federal Bldg., 2nd Floor Richland, WA 99352
Twin Falls CBOC
260 2nd Ave East Twin Falls ID 83301
Vancouver VAMC
1601 E. 4th Plain Blvd Vancouver, WA 98661
Walla Walla VAMC
77 Wainwright Drive Walla Walla, WA 99362
Wallowa County PCTOC
401 NE 1st Street Enterprise, OR 97828
Wenatchee CBOC
2530 Chester-Kimm Road Wenatchee, WA 98801
West Linn CBOC
1750 SW Blankenship Rd Ste 300 West Linn, OR 97068
White City SORCC
8495 Crater Lake Hwy White City, OR 97503
Yakima CBOC
717 Fruitvale Blvd. Yakima WA 98902

ATTACHMENT B: EQUIPMENT SUPPORTED

AIRWAY CLEARANCE UNITS
MICROTOMES
ALARM SYSTEMS
MICROTOMES: CRYOSTAT
ALARMS: STAFF PANIC
MIXERS: CLINICAL LAB
AMALGAMATORS
MIXERS: CLINICAL LABORATORY
ANALYZERS: PHYSIO: BODY COMPOSITION
MONITOR-BEDSIDE ICU
ANALYZERS: PHYSIO: MIDDLE EAR
MONITOR-CENTRAL STATION
ANALYZERS: PHYSIO: POSTUROGRAPHIC
MONITORING SYSTEMS: PHYSIO: STRESS EXERCISE
ANALYZERS: PHYSIO: VISUAL FUNCTION
MONITORS: BEDSIDE
ANALYZERS: POC: BLOOD
MONITORS: BEDSIDE: ANESTHETIC GAS
ANALYZERS: POC: BREATH
MONITORS: BEDSIDE: BLOOD PRESSURE
ANALYZERS: POC: BREATH: ALCOHOL
MONITORS: BEDSIDE: RESP: CO2/OXYGEN
ARTHROSCOPIC SHAVER SYSTEMS
MONITORS: BEDSIDE: RESP: EXHALED CO2
ASPIRATORS
MONITORS: COMPRESSED AIR/GAS
ASPIRATORS: EMERGENCY
MONITORS: COMPRESSED AIR/GAS: CARBON MONOXIDE
ASPIRATORS: SURGICAL
MONITORS: ENVIRONMENTAL: ETHYLENE OXIDE
AUDIOMETERS
MONITORS: PATIENT TRANSPORT
AUDITORY FUNCTION SCREENING DEVICES
MONITORS: PHYSIO: BEDSIDE
AUTOMATION SYSTEMS: MEDICATION DISPENSING
MONITORS: PHYSIO: CARDIAC OUTPUT: BEDSIDE
AUTOTRANSFUSION UNITS
MONITORS: PHYSIO: EXHALED CO2: BEDSIDE/INTRAOP
BALANCES: ELECTRONIC
MONITORS: PHYSIO: GLUCOSE: PERSONAL
BATHS: PARAFFIN: PHYSICAL THERAPY
MONITORS: PHYSIO: PATIENT TRANSPORT
BATHS: WATER: LAB
MONITORS: PHYSIO: VITAL SIGNS
BATHS: WATER: LABORATORY
MONITORS: PHYSIOLOGIC: VITAL SIGNS
BATHS: WATER: PLASMA-THAWING
MONITORS: TELEMETRIC
BATTERY CHARGERS
MONITORS: VIDEO
BEDS: ELECTRIC
MORCELLATORS: ENDOSCOPIC
BURNISHERS
NEBULIZERS
BURS: FOOT CARE
NEUTRALIZING STATIONS: DISINFECTANT
CALIBRATORS
OBTURATORS
CALIBRATORS: PIPETTE
OPHTHALMIC FIXATION UNITS
CALIPERS: SKINFOLD
OPHTHALMIC TONOMETERS
CAMERAS: PHOTOGRAPHIC: OPHTHALMIC
OPHTHALMOMETERS
CAMERAS: PHOTOGRAPHIC: OPHTHALMIC: FUNDUS
OPHTHALMOSCOPES
CAMERAS: VIDEO: ENDOSCOPE
OXIMETERS: PULSE
CAMERAS: VIDEO: MEDICAL
OXYGEN CONCENTRATORS
CAPNOMETERS
OXYGEN DELIVERY UNITS: CONTROLLED
CARTS: CENTRAL SUPPLY: MEDICATION
OXYGEN METERS
CARTS: OTHER
PACEMAKERS: CARDIAC: EXTERNAL
CARTS: STORAGE/TRANSPORT
PACKAGE SEALERS
CAST CUTTER VACUUMS
PATIENT TRANSFER AIDS
CENTRIFUGE
PHACOEMULSIFICATION UNITS: CATARACT EXTRACTION
CENTRIFUGES: FLOOR: ULTRAHIGH-SPD
PHANTOMS
CENTRIFUGES: TABLE
PHOTOTHERAPY UNITS: INFRARED LAMP/LASER
CENTRIFUGES: TABLE: HIGH-SPD: MICROHEMATOCRIT
PHOTOTHERAPY UNITS: ULTRAVIOLET
CENTRIFUGES: TABLE: LOW-SPD
PHYSIOLOGIC MONITOR MODULES: ANESTHETIC GAS
CENTRIFUGES: TABLE: LOW-SPD: NONREFRIG: CELLWASH
PHYSIOLOGIC MONITOR MODULES: EXHALED CO2
CENTRIFUGES: TABLE: ULTRAHIGH-SPD
PHYSIOLOGIC MONITOR MODULES: MULTIPARAMETER
CHAIRS/LIFTS/TROLLES: COMMODE/SHOWER
PILL COUNTERS
CHAIRS: BLOOD DRAWING
PILL PACKAGING UNITS
CHAIRS: EXAM/TREATMENT
PNEUMATIC TUBE SYSTEM
CHAIRS: EXAM/TREATMENT: DENTISTRY
PNEUMATIC TUBE SYSTEM-TURN UNIT
CHAIRS: EXAM/TREATMENT: OPHTHALMOLOGY
POSITIVE AIRWAY PRESSURE UNITS
CHAIRS: EXAM/TREATMENT: OTORHINOLARYNGOLOGY
PRINTERS: MEDICAL
CHROMATOGRAPHY SYSTEMS: GAS
PROCESSOR-TELEMETRY
COLD COMPRESS/PACK CHILLING UNITS
PROGRAMMER/TESTERS: IMPLANT CARDIAC PACEMAKER
COLLECTORS: DUST/DEBRIS: BONE SURGERY
PROJECTORS: CHART: EYE
COLPOSCOPES
PROJECTORS: PHOTOGRAPHIC SLIDE: EYE CHART
COMPRESSED GAS PROPORTIONERS: OXYGEN-AIR
PUMP-INFUSION
COMPRESSORS
PUMPS: ALTERNATING-PRESSURE PAD
CONTROLLERS
PUMPS: CIRCULATING-FLUID
CONTROLLERS: SPECIALTY BED/MATTRESS SYSTEM
PUMPS: CIRCULATING-LIQUID
COUNTERS: GAMMA
PUMPS: EXTRACORPOREAL PERFUSION
DEFIBRILLATOR-ECG W/MONITOR
PUMPS: IRRIGATION
DEFIBRILLATORS
PUMPS: LAB: VACUUM
DEFIBRILLATORS: EXTERNAL: AUTOMATED
PUPILLOMETERS
DENTAL DELIVERY UNITS
RADIATION COUNTERS
DENTAL ENGINES
RECORDERS: DIGITAL VERSATILE DISK
DENTAL HAND INSTRUMENTS
RECORDERS: ENVIRONMENTAL: AIR TEMP
DERMATOMES
RECORDERS: PHYSIO: BLOOD PRESSURE
DERMATOSCOPES
RECORDERS: PHYSIO: EVOKED POTENTIAL
DETECTORS: BETA/GAMMA RADIATION
RECORDERS: PHYSIOLOGIC: EVOKED POTENTIAL
DETECTORS: BLOOD FLOW: ULTRASONIC
REFRACTORS: OPHTHALMIC
DISINFECTORS: LIQUID GERMICIDE: FLEXIBLE SCOPE
REFRACTORS: OPHTHALMIC: MANUAL
DISINFECTORS: LIQUID GERMICIDE: ULTRASOUND
REFRIGERATORS
DYNAMOMETERS
RESPIRATORS
ELECTROCARDIOGRAPHS
RESUSCITATORS
ELECTROCARDIOGRAPHS: AMBULATORY
RETINOSCOPES
ELECTROENCEPHALOGRAPHS
SAMPLERS: ENVIRONMENTAL
ELECTROENCEPHALOGRAPHS: AMBULATORY
SAWS: CAST
ELECTROMYOGRAPHS
SAWS: SURGICAL
ELECTROSURGICAL UNIT
SCALE-PATIENT-ELECTRONIC
ELECTROSURGICAL UNITS: BIPOLAR
SCALERS: DENTAL: ULTRASONIC
ELECTROSURGICAL UNITS: MONOPOLAR
SCALES
ELECTROSURGICAL UNITS: MONOPOLAR/BIPOLAR
SCALES: PATIENT
ELECTROTHERMAL CAUTERY UNITS
SCALES: PATIENT: FLOOR
EMBOLECTOMY/THROMBECTOMY SYSTEMS: HYDRODYNAMIC
SCALES: PATIENT: WHEELCHAIR
EMISSION CONTROL SYSTEMS: ETHYLENE OXIDE
SCANNING SYSTEMS: ULTRASONIC
ENDOSCOPES: RESPIRATORY TRACT
SCANNING SYSTEMS: ULTRASONIC: CARDIAC
EQUIPMENT STANDS: BATTERY/UPS
SCANNING SYSTEMS: ULTRASONIC: OPHTHALMIC
ERGOMETERS
SCANNING SYSTEMS: ULTRASONIC: PORTABLE
EXAM/TREATMENT STANDS: OPHTHALMIC
SCANNING SYSTEMS: ULTRASONIC: SMALL-PARTS
EXAMINATION/TREATMENT STANDS: OPHTHALMIC
SIMULATORS
EXERCISERS
SLIDE STAINERS
EXERCISERS: AEROBIC: ELLIPTICAL MACHINE
SLIT LAMPS
EXERCISERS: AEROBIC: STATIONARY BICYCLE
SMOKE EVACUATION SYSTEMS: SURGICAL
EXERCISERS: AEROBIC: TREADMILL
SPECTROPHOTOMETER
FIBRILLATORS
SPHYGMOMANOMETERS
HANDPIECES: DENTAL
STEREOTACTIC SYSTEMS: CARDIAC MAPPING/ABLATION
HEADLIGHTS
STERILIZATION PROCESS INDICATORS: BIOLOGICAL
HEALTHCARE STATIONS
STIMULATORS
HEATING BLOCKS
STIMULATORS: CALORIC: VESTIBULAR FUNCTION
HEATING UNITS: HOT-PACK
STIMULATORS: ELECTRICAL: BRAIN
HOSPITAL COMM SYSTEMS: NURSE CALL
STIMULATORS: ELECTRICAL: NEUROMUSCULAR
HOSPITAL COMM SYSTEMS: NURSE CALL: CODE BLUE
STIMULATORS: ELECTRICAL: PERIPH NERVE
HUMIDIFIERS: AIRWAY: HEAT/MOISTURE EXCHANGE
SUCTION APPARATUS-GENERAL
HUMIDIFIERS: HEAT/MOISTURE EXCHANGE
SURFACE IMAGING SYSTEMS: 3D: OPTICAL
IMAGE PROCESSORS: VIDEO
SYNCHRONIZERS
INCUBATORS
TABLES
INCUBATORS: LAB: THERMAL CYCLE
TABLES: EXAM/TREATMENT
INFUSION CONTROLLERS
TABLES: EXAM/TREATMENT: ADJUSTABLE
INFUSION PUMPS: AMBULATORY
TABLES: IMAGING: R/F
INFUSION PUMPS: ANALGESIC: PATIENT-CONTROLLED
TABLES: OPERATING
INFUSION PUMPS: ENTERAL FEEDING
TESTER-DATA COMMUNICATION-PROGRAMMABLE
INFUSION PUMPS: GENERAL-PURPOSE
TESTERS
INFUSION PUMPS: MULTITHERAPY
TESTERS: ELECTROSURGICAL UNIT
INFUSION PUMPS: MULTITHERAPY: AMBULATORY
TESTERS: HEARING AID
INFUSION PUMPS: MULTITHERAPY: SYRINGE
TESTERS: VENTILATOR
INFUSION PUMPS: PATIENT-CONTROLLED ANALGESIC
THERMIA UNIT
INFUSION PUMPS: SYRINGE
THERMOMETERS: ELECTRONIC

INJECTORS: CONTRAST MEDIA: ANGIO

THYROID UPTAKE SYSTEMS

INJECTORS: CONTRAST MEDIA: CT

TISSUE PROCESSORS

INJECTORS: CONTRAST MEDIA: MRI
TOURNIQUETS: PNEUMATIC
INSUFFLATORS: LAPAROSCOPIC
TRACTION UNITS
IRRIGATORS
TRANSMITTER-TELEMETRY
KERATOSCOPES
ULTRASOUND THERAPY SYSTEMS
LAB SHAKERS
ULTRASOUND THERAPY SYSTEMS: PHYSICAL THERAPY
LENSOMETERS
URODYNAMIC MEASUREMENT SYSTEMS
LIFTS: PATIENT TRANSFER
VEIN FINDERS
LIFTS: PATIENT TRANSFER: OVERHEAD TRACK
VENTILATORS: INTENSIVE CARE
LIGHT SOURCES
VENTILATORS: NONINVASIVE POSITIVE PRESSURE
LIGHT SOURCES: FIBEROPTIC
VIDEO SYSTEMS: ENDOSCOPIC
LIGHTS: DENTAL
VIDEO SYSTEMS: OPERATING ROOM
LIGHTS: DENTAL ACTIVATOR
VITRECTOMY UNITS
LIGHTS: EXAM
WARMING UNITS: BLANKET
LIGHTS: EXAM: CEILING-MOUNTED
WARMING UNITS: BLOOD/INTRAVENOUS SOLUTION
LIGHTS: EXAM: ULTRAVIOLET
WARMING UNITS: GEL
LIGHTS: EXAMINATION
WARMING UNITS: MULTIPURPOSE
LIGHTS: SURGICAL
WARMING UNITS: PATIENT
MASSAGE MACHINES: PHYSICAL THERAPY
WARMING/COOLING UNITS: HEART-LUNG BYPASS
MICROSCOPES: LIGHT
WARMING/COOLING UNITS: PATIENT
MICROSCOPES: LIGHT: OPERATING
X-RAY FILM PROCESSORS: AUTOMATIC
MICROTOME CRYOSTAT
RADIOGRAPHIC UNITS: MOBILE

R/F UNITS: MOBILE

RADIOGRAPHIC SYSTEMS: DIGITAL

R/F SYSTEMS: GENERAL-PURPOSE

B.5 IT CONTRACT SECURITY

VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

1. GENERAL

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor.

e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor's employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

b. VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor's information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA's information is returned to the VA or destroyed in accordance with VA's sanitization requirements. VA reserves the right to conduct on site inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

c. Prior to termination or completion of this contract, contractor/ subcontractor must not destroy information received from VA, or gathered/ created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship.

h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

i. The contractor/subcontractor's firewall and Web services security controls, if applicable, shall meet or exceed VA's minimum requirements. VA Configuration Guidelines are available upon request.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA's prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response.

l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COR.

4. INFORMATION SYSTEM DESIGN AND DEVELOPMENT

a. Information systems that are designed or developed for or on behalf of VA at non-VA facilities shall comply with all VA directives developed in accordance with FISMA, HIPAA, NIST, and related VA security and privacy control requirements for Federal information systems. This includes standards for the protection of electronic PHI, outlined in 45 C.F.R. Part 164, Subpart C, information and system security categorization level designations in accordance with FIPS 199 and FIPS 200 with implementation of all baseline security controls commensurate with the FIPS 199 system security categorization (reference Appendix D of VA Handbook 6500, VA Information Security Program). During the development cycle a Privacy Impact Assessment (PIA) must be completed, provided to the COR, and approved by the VA Privacy Service in accordance with Directive 6507, VA Privacy Impact Assessment.

b. The contractor/subcontractor shall certify to the COR that applications are fully functional and operate correctly as intended on systems using the VA Federal Desktop Core Configuration (FDCC), and the common security configuration guidelines provided by NIST or the VA. This includes Internet Explorer 7 configured to operate on Windows XP and Vista (in Protected Mode on Vista) and future versions, as required.

c. The standard installation, operation, maintenance, updating, and patching of software shall not alter the configuration settings from the VA approved and FDCC configuration. Information technology staff must also use the Windows Installer Service for installation to the default "program files" directory and silently install and uninstall.

d. Applications designed for normal end users shall run in the standard user context without elevated system administration privileges.

e. The security controls must be designed, developed, approved by VA, and implemented in accordance with the provisions of VA security system development life cycle as outlined in NIST Special Publication 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems, VA Handbook 6500, Information Security Program and VA Handbook 6500.5, Incorporating Security and Privacy in System Development Lifecycle.

f. The contractor/subcontractor is required to design, develop, or operate a System of Records Notice (SOR) on individuals to accomplish an agency function subject to the Privacy Act of 1974, (as amended), Public Law 93-579, December 31, 1974 (5 U.S.C. 552a) and applicable agency regulations. Violation of the Privacy Act may involve the imposition of criminal and civil penalties.

g. The contractor/subcontractor agrees to:

(1) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies:

(a) The Systems of Records (SOR); and

(b) The design, development, or operation work that the contractor/ subcontractor is to perform;

(1) Include the Privacy Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a SOR on individuals that is subject to the Privacy Act; and

(2) Include this Privacy Act clause, including this subparagraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a SOR.

h. In the event of violations of the Act, a civil action may be brought against the agency involved when the violation concerns the design, development, or operation of a SOR on individuals to accomplish an agency function, and criminal penalties may be imposed upon the officers or employees of the agency when the violation concerns the operation of a SOR on individuals to accomplish an agency function. For purposes of the Act, when the contract is for the operation of a SOR on individuals to accomplish an agency function, the contractor/subcontractor is considered to be an employee of the agency.

(1) "Operation of a System of Records" means performance of any of the activities associated with maintaining the SOR, including the collection, use, maintenance, and dissemination of records.

(2) "Record" means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or…

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