About this file

This is a Sources Sought Notice for maintenance and support services on an Astanza EthereaMX ND-YAG dermatology laser system. The Department of Veterans Affairs, Network Contracting Office 19, is conducting market research to determine procurement strategy for continued support at the Oklahoma City VA Health Care System. The contracting office is located in Greenwood Village, Colorado (zip code 80111), with the point of contact being Contract Specialist Chris DeLauro at christopher.delauro@va.gov or 303-712-5737.

The contractor must provide OEM-trained technicians to deliver comprehensive maintenance support, corrective maintenance repair, 24/7 emergency phone support, parts provisioning, and software updates in accordance with manufacturer specifications. Key performance requirements include guaranteeing 95% equipment uptime, on-site repairs within reasonable timeframes with substitute equipment provision if repairs extend beyond that period, and periodic preventive maintenance at OEM-specified intervals. The contractor's services, staff, and equipment must comply with AAMI-ANSI ST-79:2010 Part 7.7, IAHCSMM, FDA, CDC, CDRH, ISO 9001:2008 and ISO 13485:2003 certifications, ASQ, and OSHA standards. Responses describing organizational capabilities, business size status, UEI, and any multiple award schedule contracts are due by May 12, 2026 at 4:00 PM Mountain Time to christopher.delauro@va.gov. This is a pre-solicitation notice only; based on responses received, the requirement may be set aside for small businesses or procured through full and open competition with possible multiple awards.

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Sources Sought Notice Sources Sought Notice

SUBJECT*
EthereaMX Dermatology Laser Maintenance Services (VA-26-00046265) 635-26-4-455-0243

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
80111
SOLICITATION NUMBER*
36C25926Q0396
RESPONSE DATE/TIME/ZONE
05-13-2026 11:00 MOUNTAIN TIME, DENVER, USA
ARCHIVE
10 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
J065
NAICS CODE*
811210
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

POINT OF CONTACT*

Contract Specialist Chris DeLauro christopher.delauro@va.gov 303-712-5737

PLACE OF PERFORMANCE

ADDRESS
Oklahoma City VA Health Care System

912 NE 13th Street

Oklahoma City OK

POSTAL CODE
73104
COUNTRY
USA

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov/oklahoma-city-health-care/locations/oklah
URL DESCRIPTION
VA OK Medical Center
AGENCY CONTACT’S EMAIL ADDRESS
christopher.delauro@va.gov
EMAIL DESCRIPTION
Chris DeLauro - Contact Specialist

DESCRIPTION

Veterans Affairs is seeking a contractor to provide continued support, maintenance and service on the EthereaMX dermatology laser at the Oklahoma City VA Health Care System.

Equipment: The following equipment requires support, maintenance and service including components, hardware, and parts.

Equipment Description

Brand & Model
Original Equipment Manufacturer (OEM)
LASERS: ND-YAG
Astanza

EthereaMX Astanza Laser

SUMMARY OF REQUIREMENTS

Contractor shall provide OEM-trained technicians to perform OEM-standard services on equipment listed above. Services on the equipment include maintenance support, corrective maintenance repair, 24x7 emergency phone support, provision of parts (comprehensive parts coverage), and service and modification as required due to safety or reliability. All OEM software updates shall be included.

TASKS AND REQUIREMENTS

Performance and Repairs: All work performed shall be in accordance with manufacturer’s specifications required to keep the equipment in operating condition. Contractor must guarantee 95% up time for equipment. Contractor shall guarantee all equipment covered by this contract shall be in optimum working condition at the completion of each contracted Period of Performance. Contractor will make every attempt to maintain and repair equipment on-site within a reasonable time, unless local environment prohibits on-site attendance. Failing this, contractor will provide substitute equipment in the event a repair continues beyond the reasonable time frame.

Preventive Maintenance: Contractor shall provide periodic preventive maintenance service on equipment within interval(s) set by the OEM

QUALITY

Conformance Standards Contractor shall ensure their services, staff and equipment conform and comply with:

1) AAMI-ANSI ST-79:2010 Part 7.7 standards

2) IAHCSMM - International Association of Healthcare Central Service Materiel Management

3) US FDA – US Food and Drug Administration

4) CDC – Centers for Disease Control and Prevention

5) CDRH – Center for Devices and Radiological Health

6) ISO (As a minimum: ISO 9001:2008 Certification and ISO 13485:2003 certification (medical devices))

7) ASQ – American Society for Quality

8) OSHA – Occupational Safety and Health Administration

THIS IS NOT A SOLICITATION. The purpose of this notice is to conduct market research, and determine procurement strategy. Based on the responses to this Sources Sought Notice, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards MAY be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

SUBMISSION INSTRUCTIONS: If your organization can provide these services and is interested in this opportunity, please respond to Chris DeLauro, Contract Specialist, Department of Veterans Affairs, NCO 19 via e-mail at christopher.delauro@va.gov with a statement describing your capabilities. The capability statement shall include a primary point of contact, complete mailing address, telephone number, email address, the company’s business size status, UEI, and should address this specific requirement, with appropriate documentation supporting claims of organizational and staff capability. Please be as thorough as possible in your submission, and include information on the SIZE of your business, and any multiple award schedule contracts your company holds. Requests for copies of a solicitation will not be honored or acknowledged. The deadline for responses is Thursday, May 12, 2026 at 4:00 PM mountain time.

*= Required Field
Sources Sought Notice

Sources Sought Notice

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