36C25925R0061_3.docx

36C25925R0061

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE

DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a.

PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE

ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26.

TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25925R0061 03-17-2025 Jesus A. Villegas 303-712-5833 03-31-2025

10:00AM

MDT

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 X X 541330 $25.5 Million N/A X

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

Department of Veterans Affairs Financial Service Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page Engineering and Construction Management Services for the Western Colorado Health Care System in Grand Junction, CO.

Respond to Solicitation by email to jesus.villegas@va.gov by date and time in Block 8 above. Faxes will not be accepted.

Offer must be & remain "Active" in SAMs entire contract term Ensure e-mail sizes do not exceed 5MB per e-mail. If sending multiple e-mails, indicate "__ of __" to ensure all are received. Suggest vendors request confirmation of receipt.

This is a "Comparative Analysis" Evaluation, not price only.

See E.10 52.212-2 Evaluation Commercial Items.

1. Price 2. Technical Capability 3. Past Performance 4. LOS Questions may be asked and are due no later than 10:00AM

MST

3/24/2025. Responses will be provided via amendment.

POC is Jesus Villegas at Jesus.Villegas@va.gov See CONTINUATION Page X X Angela Waalkes

VA-VHA-RPOW-2024-0081

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C259

Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 Statement of Work

Performance Work Statement Engineering and Construction Management Services Related to Real Property for Western Colorado Health Care System In Grand Junction CO

1. The CM Contractor shall perform Engineering and Construction Management (CM) Services related to real property as described in the following paragraphs.

Construction Management and Engineering Related to Real Property Requirements: Western Colorado Health Care System (WCHCS) Facilities Management Services (FMS) has a need for Engineering and Construction Management Services related to real property as outlined in the requirements below. Work will start with a signed Notice to Proceed.

2. GENERAL REQUIREMENTS.

2.1 Project Information/Scope. Firm, hereinafter referred to as the Construction Management Contractor (CMC), shall provide Engineering and Construction Management (CM) Services Related to Real Property, on order to assist FMS in their roles as the facility engineer and real property management agency.

2.2 Construction Management Contractor’s Responsibility. The overall management responsibility is to assist the WCHCS FMS in the management of construction contracts residing with the WCHCS in Grand Junction, CO, Engineering office, as well as other related real property activities. The CMC has no authority to direct the construction contractor(s) in any way regarding methods or procedures and shall not interfere with methods of performance unless life and/or property are endangered. The designated Government representative will be responsible for and sign, all correspondence and specific directives to the contractor(s).

2.3 Personnel. The CMC shall provide technically competent and appropriately qualified Engineering personnel with an engineering degree from an ABET or NAAB accredited school or equivalent or a technician who is supervised and directed by a qualified CM Engineer with at least 5 years of experience. The CMC performing construction management shall be titled “Construction Manager” (CM). The CM shall possess the skills and abilities to communicate effectively in English both orally and in writing and have experience in preparing correspondence, written reports, and in briefing management personnel. The CM shall have knowledge of construction scheduling methods and of building and construction crafts to verify that specific workmanship is obtained.

CMC personnel shall abide by applicable station rules and requirements. The CMC shall be responsible for providing the necessary managerial, engineering, and clerical support personnel. The CMC shall, at no additional costs to the Government, procure individual specialists necessary to provide technical services required on a periodic basis, should these services not be available from employees of the CMC.

The CMC will minimize changes to personnel to maintain continuity, knowledge of the contract and retraining of staff.

All CM working under this contract shall ensure they identify themselves as CMC when interacting with the Government or other contractors.

2.4 Professional Supervision. All services provided under this contract shall be performed under the supervision and direction of a competent professional, acceptable to the Contracting Officer. They shall be responsible for assuring that personnel used in performance of the CM services have appropriate qualifications for accomplishment of the tasks assigned. The Government may, in writing, require the CMC to remove from the work any of its personnel the Government reasonably determines are unqualified or otherwise fail to adequately perform tasks assigned to them.

2.5 Applicable Documents. The following paragraphs provide specific and general guidance in the performance of construction management services under this contract. In providing construction management services, the CMC shall be guided by these documents and the procedures, requirements, and methodology described in the documents shall be used by the contractor unless they conflict with those in the scope of work, in which case the scope of work shall govern.

2.6 Reporting. The CSC shall provide on a no-less than monthly basis a detailed report outlining technical progress and deliverable of all assigned tasks in Section 4. The report shall be attached to the monthly invoice and include the Schedule Value of each ask, the amount expended in the current month and all previous months, the amount remaining, and a separate but similar report detailing the number of hours of effort performed by task. The CSC shall also monitor the percentage complete of each task and, on a no-less than bi-monthly basis (after the CSC management reviews and approves timesheets), properly notify the COR at the Grand Junction Engineering Office of any task meeting or exceeded 80% complete. In no case is the CSC authorized to exceed 100% complete for any task unless via formal contract modification.

2.7 VA Systems. The CSC will be required to have some, or all its personnel processed for VA site, network, and/or systems access which could include but not limited to site identification/badging, door access/badging, computer network access, PIV badging and the like. CSC shall follow all applicable VA regulations and complete all necessary paperwork and training for facility/systems access in a timely fashion.

3. CONDUCT OF CONSTRUCTION ENGINEERING CONTRACTOR

3.1 Conduct of Construction Management Personnel. All CMC employees and subcontractor personnel are prohibited from engaging in any action which might result in, or reasonably be expected to create the appearance of:

A. Soliciting or accepting financial or other consideration directly or indirectly from contractors performing work for the Veteran’s Affair.

B. Giving preferential treatment to any persons affiliated with contractors or suppliers engaged in performing or seeking to perform contracts with Veteran’s Affair.

3.2 Restrictions on CMC. The CMC and its affiliates will not be permitted to compete for contracts covered by this construction management contract or being performed at the same time and within the same area covered by the construction management services.

4. SCHEDULE OF CONSTRUCTION MANAGEMENT SERVICES. For each construction contract for which the CMC is to perform services, he shall perform the specific services listed below:

4.1 Constructability and Phasing Review, Design Review: Constructability review of design completed by in-house or by firms hired by the WCHCS for code compliance and constructability. Specific fire and life safety reviews are included in this line items but will be a complete and separate report document from the other reviews. This also includes NRM construction, in-house funded, leased designs, and submittals. It includes work to aid COR in review of product submittals and other type ‘C’ construction period services. WCHCS anticipates approximately 1,858 hours of effort in this category.

Delivery Product: Summary report of findings.

Delivery Dates: Final documents are anticipated 2-3 weeks from task assignment. Reviews are to be no longer than two weeks unless a different delivery time is mutually agreed to between CO and the contractor of this contract.

4.2 Review of SCIP Business Case development: Assist the WCHCS FMS in needs and justifications of future potential construction projects by conducting reviews of the business case package for the SCIP 2020 and 2021 application cycles. WCHCS anticipates approximately 100 hours of effort in this category.

Delivery Product: Reviews by/between contractor and VA as necessary to ensure product meets what was requested.

Delivery Dates: Final product delivery will generally be 1-2 weeks from task assignment.

4.3 Site Investigation: Develop plans and solutions to identified problem areas by assisting staff in investigating areas of the facility. This includes discussion with engineering, medical, and support staff and reviewing exiting facilities documents and assisting in planning future projects for in-house and local contracts. WCHCS anticipates a minimum of 250 hours up to a maximum of 800 hours of effort in this category.

Delivery Product: Summary report of findings, to include photographic evidence.

Delivery Dates: Final product delivery will generally be 2-3 weeks from task assignment.

4.4 Facility Maintenance Assessment Plans: Assist the M&O foreman with the development of a life cycle equipment plan for the facility that will be utilized in the preparation of budget and funding request documents. Provide a risk matrix system to identifying categories and highest priority areas affected by existing and future construction projects, to include updating inventory equipment files based on construction replacement, identifying areas of potential failure due to additional load on equipment due to new construction, and to ensure that all components and equipment are included in future construction project areas for maximum efficiency. WCHCS anticipates approximately 1900 hours of effort in this category.

Delivery Product: Reviews by between contractor and VA as necessary to ensure product meets what was requested.

Delivery Dates: Final product delivery will generally be 2-3 weeks from task assignment.

4.5 Construction Inspection and QC/QA Checks: The CMC will assist the COR with the documentation of existing site conditions and ensure that quality and quantity of work contracted is provided to the Government. Assist the COR in ensuring the buy American act is adhered to with all purchases as well as review of products delivered against those proposed and approved through the submittal process. Coordinate responses for RFIs and submittals. Prepare and update RFI and submittal registers. Ensure construction contractor compliance with Interim Life Safety Measures (ILSMs) and Infection Control Risk Assessments (ICRAs) as well all drawings, plans, specifications, or other contractual documents. WCHCS anticipates a minimum of 3,400 hours up to a maximum of 5,200 hours of effort in this category.

Delivery Product: Summary report of findings and inspection reports, to include photographic evidenced. RFI and submittal registers.

Delivery Dates: Final product delivery will generally be a weekly report for any given task assignment.

4.6 VISTA and CAI Support: Assist with the documentation of existing space conditions and ensure the location and space files in both VISTA and the CAI are accurate and up to date. Assist in investigation, correction, and placement of new or incorrect location labels at campuses. WCHCS anticipates a minimum of 380 hours up to a maximum of 2,080 hours of effort in this category.

Delivery Product: Summary report of findings pulled from CAI and VISTA. Field test during inventories will ensure location labels are current.

Delivery Dates: Final product delivery will generally be a weekly report and collaboration meeting with the Assistant Chief.

4.7 Lease Market Research: Assist with market research for lease space in within WCHCS catchment area. Extensive market research on locations and vendors potentially interested in providing property to the WCHCS catchment which includes locations of current lease facilities in Glenwood Springs, Montrose, Craig, and Moab. The WCHCS would like to see the widest possible group or property owners that could provide great veteran service. WCHCS anticipates up to 76 hours of effort in this category.

Delivery Product: Summary report of potential properties and owners.

Delivery Dates: Final product delivery date would be 120 days from initial task order.

4.8 Procurement Package Development: Develop procurement packages for maintenance service, NRM projects, high-cost equipment, and maintenance agreements. The package shall include the SOW, cost estimate, developing general requirements, initial concept sketches, and specification sections. Includes all engineering disciplines necessary for investigation and concept development as well as construction period services, drawings, and other similar work. WCHCS anticipates approximately 680 hours of effort in this category.

Delivery Product: Procurement package including SOW, estimate, drawings, specifications, and other documents as required.

Delivery Dates: Final product delivery date would be 3-4 weeks from initial task order.

4.9 Survey – GPS, Topo, Utility, Surface Surveys: Work will include parking lots and non-developed areas to provide grades for future development as well locate utilities. Surveys will include updates to as-built drawings and similar land survey efforts. WCHCS anticipates approximately 100 hours of effort in this category.

Delivery Product: Point file data in .txt file format, Revit version of topo drawings, TIN surface, all contour lines within 1’. Reviews at concept, 50% and final submittals.

Delivery Dates: Final product delivery date would be 90 days from initial task order and may be adjusted for weather.

4.10 Environmental Compliance Support – Environmental Liabilities Survey, Hazmat, Hazwaste, stormwater, evaluation, sampling, USTs/ASTs, NEPA, industrial hygiene and sampling: Survey the station for environmental liabilities known to be a potential cost to the VA and provide a report and estimate to be used in the Quarterly Environmental Liability report as required by VA Financial Policy Volume VI Chapter 8 dates Oct 2012. Environmental and Disposal Liability (EDL) is an anticipated future outflow or other expenditure due to past or current operation which may adversely affect environmental or public health, including VA employees. VA’s environmental liabilities may include activities such as possible leaks or contamination resulting from the use and/or removal of underground oil/gasoline/diesel tanks, contaminated soil or groundwater, asbestos abatement or removal, lead abatement or removal, decommissioning of waste incinerators, etc. Many of VA’s EDL result from the legal basis in the Environmental Protection Agency regulations, Title 40 Code of Federal Regulations. Other clean-up costs such as those resulting from accidents or where cleanup is an ongoing part of operations are accounted for in accordance with liability standards rather than EDL standards. These other types of cleanups are not deferred, they are dealt with as they occur. This task also includes survey work as needed to gather information for reports or for design. Task includes sampling materials and soil for hazardous content and preparing samples to be sent to an accredited lab of VA choosing for testing. Also includes gathering information for VA reports, action items, and state documentation. WCHCS anticipates a minimum of 240 hours up to 1,040 hours of effort in this category.

Delivery Product: Report with findings, photographic evidence, and estimate in editable Excel and Word formats. Estimate should be a simple line-item form and based upon RS Means.

Delivery Dates: Final product delivery date would be 120 days from initial task order.

4.11 Assistance with Regulatory and other Government Entities: Assists with gathering data, studying emissions, analysis, writing reports, and obtaining permits from regulatory agencies. Examples would include assisting the VA obtaining easements, environmental compliance reporting, permitting, studies, and analyses necessary to meet CDPHE and other government entity requirements. WCHCS anticipates approximately 164 hours of effort in this category.

Delivery Product: Report with findings, photographic evidence, and estimate in editable Excel and Word formats. Estimate should be a simple line-item form and based upon RS Means.

Delivery Dates: Final product delivery date would be 3-4 weeks from initial task order or as agreed upon between the CO and the contractor on this contract.

4.12 Computer Aided Drafting (CAD) Design and Automation Support: CSC shall support the station with maintenance and updating of record file drawings, maintenance, and organizations of engineering documentation on Engineering shared drives or SharePoint. WCHCS anticipates approximately a minimum of 100 hours and up to 504 hours of effort in this category.

Delivery Product: Record file drawings in AutoCAD 2018, Engineering shared drive or SharePoint organization in accordance with the VA’s PG-18-4 Standard Details and CAD Standards.

Delivery Dates: Weekly updates.

4.13 Travel Expenses: CMC shall at times be required to travel from other sites to Grand Junction, CO WCHCS on a temporary basis to support tasks named in this contract. This travel may include air travel, rental vehicle, or personal vehicle and require overnight stays dependent on the distance from WCHCS and/or the complexity of the tasks being performed. Tasks performed while traveling will be billable to Lines 4.1 through 4.10. Air travel is not expected. Either Air Fare (if by plane) or Mileage (if by vehicle) as well as Lodging and Meals & Incidentals will be billable at the GSA rate. Mileage is assumed to be to and from WCHCS in Grand Junction, CO by the shortest route as shown on Google Maps from point of origin. Lodging and Meals & Incidentals rates are based on the GSA location rates for where lodging occurs.

Delivery Product: Air Fare and Rental Vehicle receipts or mileage, Lodging receipts.

Delivery Dates: Provided with monthly invoices.

B.3 QASP CM Services Grand Junction CO

36C25925R0061

Page 1 of Page 1 of Quality Assurance Surveillance Plan (QASP) Construction Management and Engineering Consulting Services VA Medical Center Grand Junction VA Health Care System

INTRODUCTION

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS). This plan sets forth the procedures and guidelines the VA will use in ensuring the required performance standards or service levels are achieved by the contractor.

Purpose The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received.

This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

Performance Management Approach The PWS structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken by VA to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

Performance Management Strategy The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the contractor’s QC program.

The government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

ROLES AND RESPONSIBILITIES

The integrated project team (IPT) consists of the contracting officer (CO) and the Contracting Officer’s Representative (COR).

The Contracting Officer The contracting officer (CO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the contracting officer's representative (COR) and the contractor. The CO will designate one full-time COR as the government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the CO.

The Contracting Officer’s Representative The Contracting Officer’s Representative (COR) is designated in writing by the CO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter. The COR is responsible for technical administration of the project and ensures proper government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf. Any changes that the contractor deems may affect contract price, terms, or conditions shall be referred to the CO for action. The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

The required performance standards and/or quality levels are included in the PWS and in Attachment 1, “Performance Requirements Summary.”

Incentives or Disincentives in Relation to Standards and Quality Levels Contractor performance on this contract, be it less than, greater than, or equal to satisfactory performance on this contract, will be subject to the Incentives/Disincentives identified in the Performance Requirements Summary. The results will also be documented by the COR and CO, for use as past performance indicators to support any interest or bids the contractor makes in future government requirements and solicitations. Failure to meet the required service or performance level will result in a delinquency notice to the contractor.

METHODOLOGIES TO MONITOR PERFORMANCE

Surveillance Techniques In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are:

· Random monitoring - which shall be performed by the COR/COR designated inspector.

· 100% Inspection – Each month, the COR, shall review the generated documentation and enter summary results into the Surveillance Activity Checklist.

· Periodic Inspection – COR typically performs the periodic inspection which should align with the frequency of required services per the PWS, such as weekly or monthly, depending on the required task.

· Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the CO and COR, as opposed to the contractor. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR. The COR will accept those customer complaints and investigate using the Quality Assurance Monitoring Form – Customer Complaint Report, identified in Attachment 4.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

Acceptable Quality Levels The acceptable quality levels (AQLs) included in Attachment 1, Performance Requirements Summary, for contractor performance are structured to allow the contractor to manage how the work is performed while providing disincentives for performance shortfalls. For certain critical activities such as those involving maintaining safety during operations, the desired performance level is established at 100 percent. Other levels of performance are keyed to the relative importance of the task to the overall mission performance at the VA Medical Center in this PWS.

QUALITY ASSURANCE DOCUMENTATION

The Performance Management Feedback Loop The performance management feedback loop begins with the communication of expected outcomes.

Performance standards are expressed in the PWS and are assessed using the performance monitoring techniques shown in Attachment 1.

Monitoring Forms The government’s QA surveillance, accomplished by the COR, will be reported using the monitoring forms in Attachments 2, 3 and 4. The forms, when completed, will document the government’s assessment of the contractor’s performance under the contract to ensure that the required results satisfy the Purpose of the Performance Work Statement. The COR will retain a copy of all completed QA surveillance forms and forward electronic copies to the CO.

ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

Determining Performance Government shall use the monitoring methods cited to determine whether the performance standards/service levels/AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels. Failure to meet the AQL may result in disincentives, as shown in Attachment 1 of this document.

Reporting The COR will prepare a written report for the CO summarizing the overall results of the quality assurance surveillance of the contractor’s performance, as needed. This written report, which includes the contractor’s submitted monthly report and the completed quality assurance monitoring forms (Attachment 2, 3 or 4), will become part of the QA documentation. It will enable the government to demonstrate whether the contractor is meeting the stated objectives and/or performance standards, including cost/technical/scheduling objectives.

Reviews and Resolution The COR may require the contractor’s project manager, or a designated alternate, to meet with the CO and other government IPT personnel as deemed necessary to discuss performance evaluation. The COR will define a frequency of in-depth reviews with the contractor, including appropriate self-assessments by the contractor; however, if the need arises, the contractor will meet with the COR as often as required or per the contractor’s request. The agenda of the reviews may include:

· Monthly performance assessment data and trend analysis

· Issues and concerns of both parties

· Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis

· Recommendations for improved efficiency and/or effectiveness

The COR must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance.

The COR and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a contract modification at the convenience of the PCO/ACO.

PERFORMANCE REQUIREMENTS SUMMARY MATRIX:

acceptable quality level is 95% completion of requirement.

Desired quality level is 100% completion of requirement.

acceptable quality level is 95% completion of requirement.

Desired quality level is 100% completion of requirement

acceptable quality level is 95% completion of requirement.

Desired quality level is 100% completion of requirement

acceptable quality level is 95% completion of requirement.

Desired quality level is 100% completion of requirement

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

Constructability and Phasing Review, Design Review Contract Period: Base POP Begin: 04-01-2025 POP End: 03-31-2026 PRINCIPAL NAICS CODE: 541330 - Engineering Services PRODUCT/SERVICE CODE: C1DA - Architect and Engineering - Construction: Hospitals and Infirmaries

Review of SCIP Business Case development

POP Begin: 04-01-2025 POP End: 03-31-2026

Site Investigation

POP Begin: 04-01-2025 POP End: 03-31-2026

Facility Maintenance Assessment Plans

POP Begin: 04-01-2025 POP End: 03-31-2026

Construction Inspection and QC/QA Checks

POP Begin: 04-01-2025 POP End: 03-31-2026

VISTA and CAI Support

POP Begin: 04-01-2025 POP End: 03-31-2026

Lease Market Research

POP Begin: 04-01-2025 POP End: 03-31-2026

Procurement Package Development

POP Begin: 04-01-2025 POP End: 03-31-2026

Survey - GPS, Topo, Utility, Surface, Surveys

POP Begin: 04-01-2025 POP End: 03-31-2026

Environmental and Safety Compliance Support - Environmental Liabilities Survey, Hazmat, Hazwaste, stormwater, evaluation, sampling, USTs/ASTs, NEPA, industrial hygiene,and sampling

POP Begin: 04-01-2025 POP End: 03-31-2026

Assistance with Regulatory and other Government Entities

POP Begin: 04-01-2025 POP End: 03-31-2026

Computer Aided Drafting (CAD) Design and Automation Support

POP Begin: 04-01-2025 POP End: 03-31-2026

Travel Expenses.

POP Begin: 04-01-2025 POP End: 03-31-2026

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage…