36C25925Q0023 - Questions and Answers - 2 of 2.xlsx
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- Solicitation number
- 36C25925Q0023
About this file
This document is a Questions and Answers file related to a Request for Quote (RFQ) #36C25925Q0023 for Unarmed Security Guard Services for the VA Eastern Colorado Health Care System.
The key details are:
- This is an existing requirement with some new locations in addition to the existing sites.
- The current incumbent workforce meets the training requirements, but does not fully staff the current Statement of Work (SOW) level.
- Background investigations and badging for new contractor personnel must be conducted prior to starting work. The VA will provide instructions and guidance for the required documentation.
- The SOW includes details on the Guard I position, Program Manager requirements, and the guard certification and training process.
- Pricing should be based on the Guard I labor category from the Wage Determination.
- Quotes are due by 4:00pm ET on November 19, 2024 and should be emailed to Matt Zorch at paul.zorch@va.gov.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 36C25925Q0023 0001.docx | DOCX document | |
| 36C25825Q0023 - Questions and Answers - 1 of 2.pdf | ||
| 36C25925Q0023.docx | DOCX document | |
| Statement of Work - 02 OCT 2024.docx | DOCX document | |
| VAAR 852.219-75.docx | DOCX document | |
| Wage Determination - 2015-5419 - Revision 27.pdf |
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Questions
| U.S. Department of Veterns Affairs | 14-Nov-24 |
| Unarmed Security Guard Services for the VA Eastern Colorado Health Care System | |
| 36C25925Q0023 |
| # | Document | Section/ Subsection | Page No. | Question | Response |
| GENERAL | |||||
| 1 | General | Is this an existing requirement or is this a new requirement? | Both, Exisiting @ RMR and Clermont, New at COS and PUE | ||
| 2 | General | If this is an existing effort; what is the prior contract award amount, name of incumbent and period of performance? | Answered in other document. | ||
| 3 | General | Is the current incumbent contract currently fully staffed with qualified personnel AT THE CURRENT SOW LEVEL? | No, the new SOW includes new requirements. | ||
| 4 | General | What is the total number of qualified contractor personnel on staff? | 6 | ||
| 5 | General | Does the current incumbent workforce meet all training specified in the SOW? | Yes | ||
| 6 | General | How long does it take to process a new candidate for suitability/NACI? | 3 to 5 Weeks | ||
| 7 | General | Is there a requirement for the contractor to provide Personal Protective Equipment? | Only Security idenitfying clothing that meets weather conditions | ||
| 8 | General | Does each specific location specified in the contract have current post orders maintained by the Government? | Yes | ||
| 9 | General | Is there an existing contractor Program Manager who meets the current work experience as referenced in the SOW? Is this an onsite uniformed position? | Yes. No. | ||
| 10 | General | Is there an existing contractor on-site supervisor who meets the current work experience referenced in the SOW? | Yes. | ||
| 11 | General | Will all the incumbent guards require a new National Agency Check with Written Inquiries (NACI) upon award to a new contractor? Is this an annual requirement? | Not an annual requirement | ||
| 12 | General | Will the government provide a senoirty list of guards assigned at each location as listed in the SOW? | Not available at this time. | ||
| 13 | General | Is there a Collective Bargaining Agreement in place? | No | ||
| 14 | General | Will the government allow a 30 day transition period? | No, cannot have a break in service. | ||
| 15 | General | What is the Period of Performance i.e., start date of the base year? | December 1, 2024. | ||
| ANNOUNCEMENT | |||||
| 16 | Announcement | Emailed quotes are the only method of submitted quotes (4MB email limit) |
Can Volumes be Zipped to meet the 4MB limit?
| Can Volumes be sent in separate emails to meet the 4MB limit per email? | Separate emails can be sent. | ||||
| RFQ | |||||
| 17 | Solicitation | Instructions to Offerors | Page 4 of 17 | Volume I - Technical capability or quality of the item offered to meet the Government requirement |
The offeror shall submit a narrative in 15 pages or less explaining how they intend to meet therequirements as defined in the Statement of Work.
| Does the 15 page limit include the Cover and Table of Contents, or exclude them? | No, does not include the table of contents and cover sheet. | ||||
| 18 | Solicitation | Instructions to Offerors | Page 5 of 17 | Volume III - Past Performance |
| Is there a page limit for Volume III - Past Performance? | No. | ||||
| 19 | Solicitation | (x) 52.212-3, Offeror Representations and Certifications | Page 6 of 17 | Commercial Items, applies to this acquisition.Offerors must complete annual representations and certifications electronically via the System for AwardManagement (SAM) website located at https://www.sam.gov/portal in accordance with FAR 52.212-3,“Offerors Representations and Certifications–Commercial Items.” If paragraph (j) of the provision isapplicable, a written submission is required. Offerors must be registered in SAM at time of offer submission. |
| Does the Government require a full copy of the Offerors Representations and Certifications, or will a statement in the Offerors Cover Letter that their Representations and Certifications in SAM.gov are current at the time of submission? | A statement is fine. | ||
| 20 | |||
| 20 | SOW | 5.2 Intrusion Alarm Monitoring System Tasks and |
18.3 Security Equipment Page 4 of 1
Page 10 of 12 Please confirm these duties are performed by Guards and Alarm Monitor, along with specific certifications and training are not required.
| Item a. Two (2) monitors. | General alarm monitoring (audible/visible fire or other alarms) and provide direction(s) | ||
| 21 | SOW | 8.0 Uniforms |
Item d. VA Badge Page 5 of 12 On uniform a patch indicating the identity of the Contractor, on the breast pocket a name tags and VA badge shall be worn in a visible manner. No other identification of the Contactor or the Guard shall be worn or displayed on the uniform.
Please clarify the badging process (place and duration):
Where are badges issued?
What is the address?
Is this done on the job?
| How long does the process take? | Denver Metro - Police Access - Rocky Mountain Regional VAMC 1700 N Wheeling St. Aurora, CO 80045 -- Colorado Springs and Pueblo - PFC Floyd K Lindstom Clinic PIV Office, 3141 Centennial Blvd Colorado Springs, CO 80907 | ||||
| 22 | SOW | 9.1 - Guard I | Page 6 of 12 | Each Guard shall have provided a demonstrated experience and training for physical security and patrol guards services. |
Please clarify all training requirements provided by the Government to include hours estimated to provide training. Is this training performed while OTJ?
| Please clarify all training requirements provided by the Contractor to include hours estimated to provide training. Is this training performed while OTJ? | OJT training. Physical security consists of knowledge of access points and general awareness of whether doors are normally secure or unsecure and ability to remedy thru communication with police or taking physical steps to secure doors. | ||||
| 23 | SOW | 9.2 - Program Manager | Page 7 of 12 | The Program Manager shall have adequate level of management experience in physical security and patrol guard services. |
Is this an on-site position?
If so, which site?
Is this a uniformed position?
| Is there a resume required? | Program Manager is not onsite nor uniformed. Program manager should have documented program management experience. | |||||
| 24 | SOW | 10.0 - Key Personnel | Page 7 of 12 | Is the contact information required in the table for the Program Manager and On-Site Supervisor for Site A required with the Offerors proposal, or upon award? | Upon award | |
| 25 | SOW | 20.1 Background | ||||
| Page 10 of 12 | Prior to assignment by the Contractor, Guards shall be certified via a background check by the Contractor to verify that there are no felony or misdemeanor arrests or convictions for drugs, weapons, theft, or battery within the past ten (10) years. This procedure is mandatory and shall be strictly enforced. Contractor the Guards must pass the National Agency Check with Written Inquiries (NACI) prior to starting performance. The Contractor shall update the information when additional Guards are added. |
Please clarify how Background Investigations are conducted (method, place and duration):
Are forms submitted via securred electronic transmission, or delivered in person?
If forms are submitted in person, what is the location of submission?
| How long is the process? | Personnel Security at PIV issuance office collectes fingerprints and two forms of Identification and submits them for a electronic query based upon Name, DOB and SSN with fingerprint comparison for any records found. All are submitted at the Rocky Mountain Regional VAMC or the PFC Floyd K Lindstrom Clinic PIV offices. Approximate time to complete initial process is 1 hour. | ||||
| 26 | SOW | 20.2 Cost of Background Investigations | Page 10 of 12 | The cost for such investigations shall be borne by the Contractor, either in advance or as reimbursement to the Government. |
Does the Government have historical data available regarding the percentage of Guards require Government provided Background Investigations?
If so, what percentage of Guards have required Government provided Background Investigation’s over the last three (3) years?
| Regarding the prices provided in the Section 20.2 table; are these rates current and will they increase annually? | All personnel working for the VA as an employee or contractor are required by HSPD-12 to undergo background investigations and be issued a PIV card with a favorable investigation. | ||||
| 27 | SOW | 20.2 Background Investigations | Page 11 of 12 | The Contractor shall be required to furnish all applicable employee information required to conduct the investigation, such as, but not limited to, the name, address, and social security number of the Contractor’s personnel. The VA will provide all the necessary instructions and guidance for submission of the documents required to conduct the background investigation. Background investigations shall not be required for Contractor personnel assigned to Low Risk/Non-sensitive positions for 180 days or less under a single contract or series of contracts. However, a Security Access Clearance (SAC) background screening will be required for appropriate preliminary checks IAW VA Directive 0710. |
Please clarify how Background Investigations are conducted (method, place and duration):
Are forms submitted via securred electronic transmission, or delivered in person?
If forms are submitted in person, what is the location of submission?
| How long is the process? | This will be determined after award. | ||||
| 28 | SOW | 23. Hour of Work | Page 11 of 12 | Services shall be performed in accordance to the schedule, see ATTACHMENT B – MASTER POST SCHEDULE (MPS) AND ATTACHMENT C – TOUR OF DUTY (TOD) for details. Some post will require services on weekends and/ or Federal Holidays. |
Please provide a copy of Attachment B - Master Post Schedule (MPS).
| Please provide a copy of Attachment C Tour of Duty (TOD). | Not available at this time but will be confirmed after award. | ||||
| 29 | SOW | 25. Parking | Page 12 of 12 | It is the responsibility of Contractor personnel to park only in designated parking areas. Not every facility to be serviced under this contract will have on-site parking available for Contractor personnel. The Contractor shall make alternate arrangements for its personnel to park off-site if motor vehicles are required to access those facilities. Parking information is available from the VA Police & Security Service Office. The VA will not invalidate or make reimbursement for parking violations of the Contractor's personnel under any circumstances. The Contractor assumes full responsibility for any parking violations. |
Please clarify which facilities:
Provide parking for contractor personnel, Do not provide parking for contractor personnel, Provide parking at the expense of the contractor, Provide parking without fee to the contractor, and
| Fees for parking at each facility, if required. | N/A - all sites have parking available for contract employees. Contract employees must register their vehicles with Police at the Rocky Mountain Regional VAMC for contractors working at that site. All other sites have designated employee/visitor/patient parking. Contract employees are expected to not park in designated, marked by signs, patient parking areas. | |||||
| WAGE DETERMINATION | ||||||
| 30 | Wage Determination | Occupation Code/ Title | Page 6 of 11 | Please confirm Guard I, as specified in SOW, Section 9.1 is the Labor Category to be used for pricing purposes. | Yes, that is correct. |
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