RFQ Amendment 36C25923Q0312 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE

OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERE

D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

442-23-2-529-0059

36C259-23-AP-2025

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 To all Offerors/Bidders

36C25923Q0312 03-27-2023

X X X extended to 4/5/2023 by 12:00pm MDT See CONTINUATION Page X The purpose of the solicitation amendment for the Guest WIFI internet services and equipment maintenance are to:

1) Update the Section B.2 Statement of Work (SOW) starting on Page 2.

2) Update the period of performance for Section B.3 PRICE/COST SCHEDULE start s on page

3) Answer vendor questions through the updated Vendor Questions Update document attachment on page

4) Extend the solicitation c lose/end date to: All offers must be received by email to: john.cheng2@va.gov by no latter 12:00pm MDT on 4/5/2023.

Continuation of the Solicitation Amendment starts on page 2.

CONTINUATION PAGE

All Changes to the following sections are in Red text:

B.2 STATEMENT OF WORK

Guest Wi-Fi Internet Access Veterans Affairs (VA) Medical Center, Cheyenne, WY 2360 East Pershing Blvd.

Cheyenne, Wyoming 82001

1) Purpose The Cheyenne Veterans Affairs Medical Center (VAMC) is seeking to qualified internet provider to continue internet guest WIFI services for Veterans in current areas services at the Cheyenne, WY VA Medical Center for a Firm Fixed Price (FFP) base year plus four option years contract. Internet provider, remote technical support, and on-site maintenance coverage of existing Wi-Fi equipment services shall start and be fully functional by 05/01/2023. The proposed WIFI services should provide similar levels of service and access to those found in hotels, restaurants, and coffee shops. Provide service should include but not limited to wireless internet, management service, and service call.

2) Scope of Work The following minimum requirements will be met to meet the needs of the Cheyenne VAMC Guest Wi-Fi project:

1. Provider Internet System shall be an independent guest WIFI service from the Cheyenne VAMC wireless network system.

2. Provider internet shall use existing guest WIFI access points and other hardware listed below as well as providing remote technical and on-site maintenance support. (Reference Exhibit A Spreadsheet for more details)

Firewall:

Switches:

Access Points:

3. System must support the following areas with no disruption in coverage. Provider Internet of existing Wi-Fi equipment services shall start and be fully functional by 05/01/2023

a. Community Living Center (CLC) area to cover is 45,339 Sq Ft for (55) users simultaneously.

b. Residential Rehabilitation Treatment Program (RRTP) area to cover is 25,563 Sq Ft (15) users simultaneously.

4. Provider Internet System shall be at minimum total internet speed of 250 Mbps as well as allowing for, but not be limited to, streaming movies, music, instant messaging, email, web browsing, social media and video communication.

5. System shall have Anti-virus, Anti-Malware, Spam Blocker, Web Blocking, Intrusion Prevention, Network Firewall, Managed Security & Advanced Virus Removal

6. Contractor shall provide Support Services, see below

7. Inspection and Documentation

a. Upon Contracting Officer Representative (COR) receiving notice of system being operation a final test/inspection of system is to be performed to verifying functionality of system. This test shell be witnessed by COR and/or by another designated engineering staff.

8. Contract shall meet requirement of other sections below.

3) Content and Application Filtering The contractor shall provide a system capable of blocking unwanted traffic with CIPA-compliant content filtering and must be capable of tracking devices that violate configured policies and ban them from the network. The system shall be capable of network filtering of applications, devices or content. This feature shall be able to be turned on or off by the government. The system shall provide the ability for content filtering for internet access to include but not limited to gambling, pornography, and soliciting, vending, debt collection. All content filtering must be CISPA compliant. Contractor is to submit for approval to the VA a list of content filtering settings to be applied. Content Filter Service shall include but not limited to:

1. The system shall include the capability of limiting guests from accessing inappropriate websites.

2. The system shall include a Process of Change Request for ECHCS System Administrator to edit the content filter list.

3. The system shall implement the use of cloud-based, DNS-based, security and content filtering systems

4. The system shall contain a single interface to administer content filtering.

5. The system shall implement CIPA Compliant filtering

6. The system shall support pre-packaged content filtering categories (e.g. Adult, Nudity, Gambling, etc.). Security violations are to be included in the Quarterly Utilization Report.

7. A review of all settings regarding security, content filtering, white and blacklists, access control policies, throttling will be submitted to the owner for review prior to implementation.

8. System must use a “Whitelist” monitoring system to prevent unauthorized web sites from being accessed

a. This “Whitelist” will be maintained by the contractor with changes being made as needed by the facility representative.

b. A list of attempts to access unauthorized sites will be provided routinely to the facility representative indicating who tried to access what site and when from what location

4) Support Services

1. The Contractor shall perform any tasks directly related to the support of guest wireless Internet services including technical support 24 hours-7 days a week for 365 days with a maximum response time of 4 hours. When required, vendor must provide on-site support within 24 hours for the above identified areas in SOW paragraph 2) 3.

2. The Contractor shall be able to provide ongoing technical support, updates, and software upgrades to guest WIFI services.

3. The Contractor shall calibrate all APs (access points) to prevent interference of operational networks.

4. The Contractor shall create and maintain drawings for Guest WIFI equipment and services to be provided to the COR at anytime upon request.

5. The Contractor shall monitor the Guest WIFI end of life (EOL) and/or end of service/support life (EOSL) of the equipment to prevent potential vulnerabilities to the network. If the Contractor determines any of the current Guest WIFI equipment are within 90 days from EOL or EOSL, then the Contractor shall provide an equipment replacement/upgrade quote to the COR. The COR shall review the quote and work with the Contracting Officer (CO) if the determination if the equipment replacement/upgrade is required. Only the CO shall authorize through a contract modification any service and equipment replacement/upgrade for the Guest WIFI that is outside of the current scope of the SOW. Any work performed by the Contractor outside of the SOW and/or without the prior written approval of the CO will not reimbursed by the VA.

5) Security

1. Contractor shall supply on-site technician information to Cheyenne VAMC Police for day badge when checking on-site support services. The contractor shall coordinate with the COR to ensure they are properly escorted to access any secure locations within the VA Medical Facility. Along with mitigating risk of Veteran patients from accessing locations where they are not authorized if doors are not properly secured upon entry and exit of the facilities.

2. Contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security

6) Period of Performance WIFI service must be fully operation and providing service to designated areas by base year start date as indicted below:

(End of the Statement of Work)

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

Guest WIFI Service and Maintenance IAW the SOW Contract Period: Base POP Begin: 05-01-2023 POP End: 04-30-2024 PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite) PRODUCT/SERVICE CODE: DG10 - IT and Telecom - Network As A Service

Guest WIFI Service and Maintenance IAW the SOW Contract Period: Option 1 POP Begin: 05-01-2023 POP End: 04-30-2024

Guest WIFI Service and Maintenance IAW the SOW Contract Period: Option 2 POP Begin: 05-01-2023 POP End: 04-30-2024

Guest WIFI Service and Maintenance IAW the SOW Contract Period: Option 3 POP Begin: 05-01-2023 POP End: 04-30-2024

Guest WIFI Service and Maintenance IAW the SOW Contract Period: Option 4 POP Begin: 05-01-2023 POP End: 04-30-2024

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

Vendor Questions Updated image1.emf

Vendor Questions Update.docx Vendor Questions

Updated Vendor Questions and Answers are in Red text

1) Who is the incumbent?

Answer: There is currently an incumbent this is a new requirement. However, the incumbent is not relevant for this solicitation because they sub-contract the internet service to a local internet provider and just maintain the equipment in attachment Exhibit A.

2) What was the previous/current contract# for this requirement?

Answer: Currently there is no active service contract because it lapsed on 2/28/2023. The previous service contract is not relevant since this is a new requirement with all necessary details listed in the SOW and Exhibit A.

3) What is the budget for this requirement?

Answer: The VA does not disclose the funding/budgeted amount for the requirement since this is a simplified acquisition under FAR 13. Therefore, we highly recommend for vendors to provide their best offer that they believe is competitive.

4) Why is this solicitation open for only 4 days?

Answer: 4-days is more than enough time for a company to provide a competitive quote as long as they are not sub-contracting 50% or more of the work out and adding their pass-through cost to the VA. Also, the current coverage of the service is on an Emergency Government Purchase Card (GPC) for the Cheyenne VA Medical Center will end on 3/31/2023, so due to the short notice we do not want the Guest WIFI internet service to lapse for our Veteran Senior Care Facility that uses the internet to allow our Veterans to watch streaming services, connect with family, etc.

5) How old is the equipment and would you want it replaced?

Answer: No, currently the VA does not want to replace the existing WIFI equipment because it still works, and the VA owns it. The equipment is roughly 6-7 years old.

6) Why and how are you going to enforce the Limitations of Sub-Contracting?

Answer: As a responsible steward of tax payer funds, the CO has to exercise the right of the limitations of sub-contracting under FAR 52.219-14 and the CO will use any other pertinent VAAR, VHA Policies, and FAR to ensure that Limitations of Sub-Contracting for set-asides are met.

7) Does VA own the ISP circuit such that the vendor/bidder is only pricing the Guest Wireless infrastructure? If not, would VA consider doing a modification to award such that the services (ISP) can be transitioned in its entirety?

Answer: No, the VA does not own the ISP circuit. Therefore, the solicitation end datea is extended per the solicitation amendment along with the period of performance in the updated Statement of Work (SOW) and the Price/Cost Schedule in the RFQ Amendment document.

8) When pricing the FortiGate 100E, is VA taking into consideration that End of Support will expire in Option Year 2? Based on this aspect, are we able to price an upgrade in the option?

Answer: No, the solicitation is solely for internet services for the Guest WIFI along with maintenance and service support for existing equipment. However, if any WIFI equipment nearing end of support will occur, please reference updated SOW paragraph 4) subparagraph 5. Which addresses how to handle such a scenario.

9) When viewing the Extreme Network infrastructure, is VA taking into consideration that End of Support will expire in Option Year 1? Based on this aspect, are we able to price an upgrade in the option year?

Answer: No, the solicitation is solely for internet services for the Guest WIFI along with maintenance and service support for existing equipment. However, if any WIFI equipment nearing end of support will occur, please reference updated SOW paragraph 4) subparagraph 5. Which addresses how to handle such a scenario.