RFQ Amendment 36C25923Q0193 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

660-23-1-4046-0001

36C259-22-AP-4248

None 36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 To all Offerors/Bidders

36C25923Q0193 01-30-2023

X

X

Shall be 2/6/2023 at 12:00pm MDT See CONTINUATION Page

The purpose of this solicitation amendment is to extend the close date, update B.2 SOW & B.3 Price/Cost Schedule period of performance (PoP), and the answer vendor questions.

1) All offers shall be sent and received via email to: john.cheng2@va.gov by no later 12:00pm MDT on 2/6/2023.

2) Changes to the PoP for Section B.2 Statement of Work (SOW) and Section B.3 Price/Cost Schedule will be in red text on pages 2-18 of the solicitation amendment.

3) Vendor questions and answers are on pages 19-23 of the solicitation amendment.

4) All other terms and conditions of the solicitation unless specified in the amendment remain in effect.

CONTINUATION PAGE

All changes to the Period of Performance for Section B.2 Statement of Work (SOW) and Section B.3 Price/Cost Schedule are in Red text below:

B.2 STATEMENT OF WORK

UNARMED SECURITY GUARD SERVICES

VA Salt Lake City Healthcare System

1) Scope of Work: The purpose of this requirement is to provide one (1) professional and courteous, uniformed and unarmed Security Guards serving for each of the Department of Veterans Affairs (VA) St. George, UT Community Based Outpatient Clinic (CBOC), Pocatello ID CBOC, & ID Falls CBOC. Therefore, a total of three (3) security guards, one for each CBOC. The services provided shall be performed in such a manner as to ensure the safety and welfare of patients, visitors and staff. The Contractor shall furnish all transportation, management, supervision, qualified unarmed security guard personnel, equipment and supplies necessary to provide the services required herein within 14 days of the contract award.

2) Coverage: The Contractor shall provide Security Guard services for the following period of performance:

The contractor is responsible to ensure that any on-call security coverage employee has passed background checks IAW NACI (National Agency Check Inquiries) and completed the SF 88 report of medical examination prior to being on-call. However, if a temporary on-call security coverage guard is being used for no more than 30 days due to illness, injury, or personnel availability issues, then at a minimum the contractor shall ensure the temporary security guard has passed NACI background checks while the SF 88 report of medical examination is being processed.

Security Guards are not required to be at the facility outside of normal hours of coverage to monitor intrusion and fire alarm signals. These signals are transmitted over telephone lines to the alarm company (note, the alarm systems themselves are contracted for on a separate contract). In the event of a signal, the alarm company will contact the assigned on-call Security Guard for this contract and that Security Guard shall respond to the building(s) to address alarms within 30 minutes of receiving notification from the alarm company. In addition to these on-call services, the Contractor shall be responsible for interface with the alarm company for the CBOCs. This interface consists of daily alarm validation (during normal hours of coverage), troubleshooting the alarm system, and monthly alarm testing. The paid daily hours below shall not exceed 8-hours per day with 30-minute unpaid lunch break that cannot be split-up. The 30-minute lunch break can be taken between the 10am and 1pm window. In addition, the Security Guard is allotted quantity: 2, 15-minute breaks per day that shall not be combined with the daily lunch break and cannot be combined with another 15-min break. In the event a Security Guard regularly assigned the a CBOC is absent for any reason, the Contractor must dispatch a back up Security Guard to the CBOC within 24-hours to cover the absence.

Security Guard Normal Hours of Coverage:

If additional services are required outside of the hours of coverage specified herein, the Contractor must receive prior written approval from the Contracting Officer (CO) via contract modification. Any additional services performed by the Contractor without this authorization will be performed at no additional cost to the Government. Per hour prices for such additional services shall be at the same rate as prices charged in the contract during each respective period of performance. If an emergency situation should arise, a verbal approval can be obtained from the CO, however, the Contractor must submit a written proposal for such additional work to the CO within twenty-four (24) hours of the commencement of these additional services. If accepted, a modification will be issued to the Contractor and the contract price shall be adjusted accordingly. All emergencies must be reported to the Clinic Manager or designee manager, who shall be the Contracting Officer’s Representative (COR) on-site.

The Contractor is not required to provide service on the following holidays, nor will the Contractor be paid for these holidays. The following holidays are observed by the Federal Government:

3) Personnel: Contractor personnel performing services under this contract shall have no criminal record. Contractor employees shall be subject to a background investigation as further defined in this Statement of Work (see Paragraph 17). Contractor employees shall not commence work until the Contracting Officer receives notification that the investigation has been initiated. The Contractor shall bear the expense of obtaining this background investigation for each Contractor employee performing services under this contract. A favorable adjudication must be received in order for a Contractor employee to continue performance. The parties agree that Contractor personnel working under this contract shall not be considered VA employees for any purpose and shall be considered employees of the Contractor.

Guards must be capable of being bonded and the successful Contractor shall provide proof of bonding prior to the commencement of services.

Each employee shall be given a physical examination at no additional cost to the Government, and medical certification attesting to the final results of this examination shall be furnished to the Contracting Officer on Standard Form 88 at least five (5) days prior to assignment of the employee to duty.

All Contractor employees providing services specified under this contract must undergo a psychological assessment at no additional cost to the Government. This psychological assessment must be carried out in accordance with accepted professional standards by a physician or licensed practitioner authorized to conduct such examinations. For detailed policy, see the Federal Personnel Manual, Chapter 330, Medical Qualification Determinations. These Security Guard duties will include personal encounters with patients, visitors, and employees of the Government. Encounters are often with mentally ill, irrational or disturbed persons, who, even if behaving in an assaultive or destructive manner must be handled with understanding, full control of force, and unimpeded judgment. Personnel with emotional and/or mental condition(s), which could result in a hazard to self or others, shall not be allowed to perform services under this contract.

In addition, Contractor employees shall undergo annual physical and psychological examination at no additional cost to the Government and these results shall be provided to the Contracting Officer and COR.

The Contractor shall assign a Point of Contact (POC) for the purpose of ensuring compliance with all provisions of this contract. The Contractor POC shall be available to report on site if requested and have the ability to address performance issues.

Qualification Requirements of Contractor Personnel:

a. Supervisor: The Contractor shall provide a supervisor that shall perform at minimum on-site weekly inspections and problem corrections, which means the supervisor shall have a physical presence weekly. In addition, the Supervisor shall be available for direct communication with Security Guard(s) on duty during their entire shift. If required, due to any unarmed security guard issues, the supervisor shall be on-site of the affected VA CBOC location within 24 hours at no additional expense to the VA. While onsite, the supervisor shall investigate, remedy, and make important unarmed security guard personnel decisions to include dismissal or replacement actions of his/her employees. Upon making any major decisions, dismissal or replacement of personnel, the supervisor shall inform the COR and CO immediately.

i. Supervisors shall have a background with a minimum of two (2) years of successful experience in field supervision (civil community law enforcement, military service law enforcement or security, commercial or industrial guard service or security).

ii. The Contractor shall provide the name(s), telephone number(s), and addresses of the on-site or in-field supervisor, in writing, to the Contracting Officer prior to performance under this contract. The term "on-site supervisor" means a person designated, in writing, by the Contractor, who has authority to act, for the Contractor, on a day-to-day basis at the worksite or vicinity.

iii. Supervisors shall monitor the hours of duty of personnel to ensure compliance with the requirements of this contract. VASLC Police Supervisors will periodically visit the VA Facility to complete spot checks to ensure compliance with the requirements of this contract.

iv. The payments for leave, including sick leave or vacation time, are the responsibility of the Contractor.

v. The Contractor shall provide the level of supervision to ensure that employees are properly performing all duties as specified in accordance with the contract.

vi. The on-site / in-field supervisor shall assure that Security Guard(s):

· Are wearing the correct uniform and present a neat/professional appearance;

· Maintain a continued state of proper training;

· Possess the necessary permits, authority, etc.;

· Maintain continued liaison with the COR or designated alternate;

· Documentation is accurate and detailed.

vii. The contractor’s designated on-site supervisor is not dedicated to the VA on a routine daily basis; therefore the contractor’s designated on-site supervisor’s services shall not be directly billed to the VA under this contract in a separate line item. The contractor shall ensure that any cost associated with their designated on-site supervisor is managed by their own payroll. The VA line items in B.3 Price/Cost Schedule is strictly for the dedicated daily unarmed security guard services. Therefore, it is in the contractor’s best interest to submit a price-reasonable quote that factors in the overhead cost of having an on-site supervisor performing weekly onsite inspections and/or problem solving, along with the potential of being on-site within a 24-hour notice to resolving important issues with the contractor’s unarmed security guard(s) at the respective VA CBOC location.

b. Security Guards Minimum Qualification Standards:

i. Education / Experience:

· Must possess a high school diploma or equivalency. Must demonstrate the ability to read, understand and apply printed rules, detailed orders, instruction, and training materials. Must have the ability to construct and write clear, concise, accurate and detailed reports.

· Must be literate in English to the extent of reading and understanding printed regulation, detailed written orders, training instruction and material, and shall be able to compose reports which convey complete information in a clear and concise manner.

· Must have the ability to maintain poise and self-control under stress.

· Must have the ability to meet and deal with the general public in a professional manner.

· Must have Basic Life Saving (BLS) training and current certification in case an emergency support is required

ii. Health and Physical Fitness Requirements validated by the contractor’s employee physician signed SF88 Form:

· Be capable of detaining person(s) while VA Police or Local Police are notified and are able to report to the scene.

· Possess binocular vision correctable to 20/30 (Snellen).

· Be free of color blindness.

· Be capable of hearing ordinary conversation at 15ft with either ear without the benefit of a hearing aid.

· Be physically able to perform all general duties, functions, and activities as described in this Statement of Work.

· Be free of any communicable diseases.

· Have documented tuberculosis testing (TB) every two years. Must have tested as TB-free prior to starting work on this contract.

· Be in good general health without physical defects or abnormalities, which would interfere with the performance of these duties.

· May be subject to urinalysis to screen for illegal drug use on a random basis.

4) Government-Furnished Property and Services: The following resources shall be provided to the Contractor for their use:

b. Standard Operation Procedures (SOP): Copies of the SOP’s for CBOCs will be available at the duty post and shall contain complete duty instructions for the post and include instructions for emergency and other procedures. SOP shall not be removed from Government property or reproduced or copied in any manner unless properly authorized by the Contracting Officer. VA reserves the right to update the SOP as required by regulations, policies, procedures or Executive Orders issued by the President of the United States. Most changes should be minor in nature and have no impact on the terms and conditions of this contract. In the event of major changes, the Contracting Officer shall address the issues in writing to the Contractor. As far as possible the Contractor’s staff shall implement any change immediately and address any conflicts or issues through the Contractor to the Contracting Officer.

c. Guard Area: The guard will be provided a workspace.

d. Security Equipment: Currently the CBOCs have intrusion, motion sensors, fire alarm, and panic button systems.

e. Communications: A telephone will be available for the Contractor’s staff to use to fulfill the requirements of this contract. The use of the telephones for other than VA related business is prohibited and may be grounds for removal of the Contractor personnel.

f. Keypad: The VA currently operates a keypad system to control the fire and intrusion alarms at CBOCs. A unique pass code shall be issued to the Contractor’s staff members providing services under this contract. The unique pass code shall not be shared or disclosed to any other party for any reason.

g. Security Door Card: The VA facility furnish the authorized Security Guard with only a security door card that the contractor employee and/or sub-contractor shall ensure is properly stored and if lost will immediately report the missing badge to the Salt Lake City VA Police and VA Facility Manager. No VA badge or PIV card will be provided.

5) Contractor-Furnished Property and Supplies: The Contractor shall furnish and maintain in acceptable condition, all uniform items, equipment and supplies necessary to perform the services required of this contract (except for the items listed in Paragraph 4 above). A partial listing of these items is provided below. This listing is not all-inclusive.

a. Communication Equipment: The Contractor shall provide a contact number for their on-call Security personnel that will respond to alarms/signals from the Alarm Company outside of the normal hours of coverage. The Contractor shall provide a separate two-way communication system (radio or cell phone) to communicate with the other Security Guard on duty (when applicable) and their supervisor/the Contractor.

b. Uniforms: Contractor personnel shall wear professional uniforms at all times while in the performance of his/her duties to include cleanliness and properly ironed uniforms. The color of the Contractor’s guard force uniforms shall be a color in general use by large guard or police organizations. Furthermore, the contractor’s personnel uniform top(s) and bottom(s) color and material shall match. The following uniform items are required for Security Guards assigned to CBOCs:

· Uniform blowse matching in color and material with pants;

· Uniform pants matching in color and material with blowse (no shorts);

· Ball cap style hat matching in color with uniform blowse/pants (optional);

· Black leather or nylon belt;

· Black leather or nylon/leather tactical boots;

· Shoulder patches identifying the Contractor’s company name;

· Security badge worn over the left front pocket of the blowse;

· Cold weather uniform jacket matching in color and material with blowse/pants;

· Cold weather beanie cap and gloves matching in color with blowse/pants.

All Contractor employees performing services under this contract shall wear the same color and style of uniform. Appropriately lettered breast and cap badges, indicating the jurisdiction from which authority is obtained, shall be worn as part of the uniform (providing such authority is grantable under state and local laws). Shoulder patches lettered to indicate the identity of the Contractor shall be worn on the left shoulder of the uniform jacket and shirt. Identification nametags shall be worn over the right breast shirt pocket. No other identification of the Contractor or employee shall be worn or displayed on the uniform. The Security Guard shall not bring their own personal or contractor furnished firearm(s), baton, pepper spray, or any other intermediate weapon. However, the Security Guard is allowed to have a flashlight, their personal cell phone (as long as it is not distracting them from performing their required duties), and personal notebook.

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6) Security Guard Duties: Assignments may include but are not limited to the following:

a. Observation: Observe suspicious personnel or personnel behaving inappropriately, showing hostility, and/or possibly carrying weapons. Monitor potentially unauthorized personnel (e.g., children unaccompanied by adults, or solicitors).

b. Assistance: Assist VA personnel with incapacitated patients as needed.

c. Customer Service: Meet and interact with the general public in a manner that promotes a positive image of the VA. Maintain poise and self-control under stress. Keep conversations with visitors to the facility cordial and brief. Security Guards shall not allow personal conversation or activity interrupt patrol movement.

d. Emergencies: In the case of an emergency, the Security Guard shall respond in accordance with the SOP, VA provided training and the Contractor’s provided training. Security Guards shall remain calm and professional in emergency situations. If the Security Guard that responds to an emergency situation is required to leave their post in order to comply with VA or Law Enforcement directives, the time away from the duty post will not be considered as a failure of the Contractor to provide services.

e. Inspections: Perform package inspection when required. Sign for incoming packages and letters delivered to the clinic (UPS, FedEx, US Mail, etc.).

f. Building/Grounds Surveillance: Conduct patrols in accordance with VA training and direction. Maintain an operations journal, documenting all security related activity. In addition, Security Guards are responsible for raising and lowering the United States Flag. The United States Flag (and other flags, as authorized) shall be flown as directed by MP-1, Part I, Chapter 8.

g. Traffic: Direct traffic (vehicle and/or pedestrian), control parking, and issue courtesy violation notices, etc., as trained by VA.

h. Security and fire systems: Monitor, operate and report incidents with the (to appropriate personnel) building fire alarm and intrusion detection systems and other protection devices or building equipment. Make necessary notifications to appropriate Fire Department, Law Enforcement agency and Clinic Manager, should an alarm be received or fail. Conduct monthly alarm inspections and maintain reports.

i. Building rules and regulations: Observe building occupants and visitors for compliance with posted rules and regulations. Report issues to the COR and file a report regarding the incident.

j. Law and order: Maintain law and order within the areas of assignment.

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l. Unauthorized access: Discover and detain persons attempting to gain unauthorized access to the property.

m. Hazardous conditions: Report daily, in accordance with the procedures in the Standard Operating Procedures, potentially hazardous conditions and items in need of repair, including inoperative lights, leaky faucets, toilet stoppages, broken or slippery floor surfaces, etc.

n. Additional duties: Turn off unnecessary lights, open and secure doors, ensure sensitive recycling containers are secured, etc.

o. Reports and records: Maintain VA forms necessary to document daily or special events as trained. Prepare required reports at the frequency indicated. Perform routine clerical duties associated with this position. See Paragraph 20 on Records Management requirements.

p. Civil disturbances: Perform other functions as necessary to assist in the event or occurrence of situations that adversely affect the security and safety of the Government, its employees, its property and the general public, such as, civil disturbances or other criminal acts.

q. Injury or illness: In the event of injury or illness to Government employees or others while in the building or on VA Grounds, obtain professional assistance in accordance with procedures outlined in the SOP.

r. Other: Security Guard(s) shall be present at the VA facility and shall perform the required services for the period specified. Invoices shall only be paid for actual hours that Security Guards are present and on duty. The Contractor shall have Security Guard(s) at the VA Facility at all times during the hours of coverage as listed herein.

7) Contractor Training:

a. The Contractor shall submit, to the Contracting Officer, written certification that each Contractor employee has been trained in the subject areas outlined in paragraph 7 (c) prior to assignment under this contract. In addition, the Contractor shall submit, to the Contracting Officer, written certification that each Contractor employee completed the items in paragraph 7(b), within the timeframes specified. For replacement or new employees, documentation of prior training must be submitted, or the individual contract employee must complete the required training before being used in support of this contract.

b. The Salt Lake City VA Police shall provide follow-up orientation, for each employee, 14 days after the initial assignment to duty. This orientation may be accomplished while the guards are on duty. The Salt Lake City VA Police shall certify the completion of the follow-up orientation, for each guard, to the COR, within 30 days following assignment to duty. The follow-up orientation will include the following subjects and instructional time periods, as well as other subjects, as may be required:

i. General and specific orders for the facility (1 hour);

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ii. Policy and specific procedures for responding to emergency alarms, bomb threats, incendiary devices in the facility (1-hour);

iii. Procedure for operating the security systems with the facility (1 hour);

iv. Procedure for and operation of the firefighting equipment within the facility (1 hour);

v. Vehicle traffic and parking control (1 hour);

vi. VHA Supplement MP-1, Chapter 2, Change 42 (1 hour);

c. Annually, the Contractor shall coordinate with the Salt Lake City VA Police to provide the following trainings and competencies to their employees and documentation of these shall be provided to the COR.

i. Fire and Safety

ii. Infection control

iii. Disaster procedures

iv. General Privacy Awareness Training

d. The Contractor shall ensure that the staff assigned shall be cognizant of the VA’s sexual harassment and drug-free workplace policies. The Contractor may obtain a copy of this information from the COR or Contracting Officer.

8) Identification, Parking, Smoking and Regulations: The Contractor's employees shall wear visible identification at all times while on the premises of the VA. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the clinic manager. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at the VA. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

9) Contracting Officer’s Representative (COR): The Contractor shall not accept any instructions issued by any other person(s) other than the Contracting Officer. The Government may appoint a COR. If so, a Delegation of Authority letter shall be forwarded to the using service and the Contractor after the contract has been signed, identifying the individual(s) as the COR(s).

10) Changes: The Contractor is advised that only the Contracting Officer, acting within the scope of the contract has the authority to make changes which affect the contract in terms of quality, quantity, price or delivery. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment shall be made in the contract price to cover any increase in costs incurred as a result thereof.

11) Personnel: The Government reserves the right to accept or reject Contractor’s staff for the rendering of services. Complaints concerning Contract Personnel performance or conduct shall be dealt with by the Contractor, and/or the COR with the final decision made by the Contracting Officer.

12) Contractor’s Responsibilities: The Contractor shall maintain personal liability and property damage insurance prescribed by the laws of the Federal Government. He/she shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. He/she shall be responsible for any injury to himself/herself, his/her employees, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by him/her or his/her employees’ fault or negligence. Contractor shall comply with all VA safety standards, manufacturers/industry standards, FDA, OSHA, JCAHO and the latest edition of NFPA-99.

13) Safety and Fire Prevention: In the performance of this contact, the Contractor shall take such safety precautions as necessary to protect the lives and health of the occupants of the building. Fire and safety deficiencies, which exist and are part of the responsibility of the Contractor, shall be immediately corrected. If the Contractor fails or refuses to correct deficiencies promptly, the COR may issue an order stopping all, or any part, of the work. The Contractor shall comply with applicable Federal, State, and local safety and fire regulations and codes, which are in effect during the performance period of the contract. The Contractor personnel shall follow applicable facility policies concerning fire/disaster programs.

14) VA Sensitive Information & Data Security Requirements:

a. Paper, plastic or other similar based media containing VA sensitive data that is not sent to the VA will be properly disposed of by the Contractor by methods such as shredders with no larger than 1/8-inch width cuts and then crosscut. This media will be destroyed such that information may not be retrieved. Media with small print, such as microfilm will be destroyed such as to render the information unrecoverable.

b. The Contractor will take due diligence to make sure that VA sensitive information and data that is viewed, faxed or similarly transmitted, or discussed verbally is protected from unapproved disclosure.

c. Any security violations or suspected violations shall be immediately reported to the VA Contracting Officer and the assigned VA Information Security Officer (ISO).

15) Security Training: Due to the increased emphasis on privacy and information security, the following special contract requirements are established and hereby made part of the contract entered into with the Department of Veterans Affairs.

The contractor shall coordinate with the Salt Lake City VA Police on-site orientation training located at the Salt Lake City VA Medical Center Address: 500 Foothill Drive, Bldg 49, Salt Lake City, UT that shall include in their 4-hour orientation covering the following courses required to be renewed annually:

a. Privacy Training: on patient privacy as established by HIPAA statues.

b. Rules of Behavior for Automated Information Systems: Contractor personnel shall sign a Rules of Behavior statement, which outline rules of behavior related to VA Automated Information Systems.

c. VA Information Security Awareness Training The Contractor shall provide to the Contracting officer and/or the COR a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable employee within 1-week of the initiation of the contract and annually thereafter, as required. Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete.

VA routinely reviews and updates policies and procedures covering Contractor security requirements may change during the term of this contact, new policies, and procedures may be implemented unilaterally during the term of this contract.

16) Access to VA Information and VA Information Systems:

a. A Contractor/subcontractor shall request logical (technical) or physical access to VA for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. The Contractor or subcontractor must notify the Contracting Officer and COR immediately when an employee working at the VA site is reassigned or leaves the Contractor or subcontractor. The Contracting Officer and the COR must also be notified immediately by the Contractor or subcontractor prior to an unfriendly termination.

17) Background Investigations:

All Contractor employees are subject to the same level of investigation as VA employees who have access to VA Sensitive Information. The level of background investigation that is commensurate with the level of access needed to complete the requirements of this Statement of Work is NACI. This requirement is applicable to all subcontractor personnel requiring the same access. The 2016 prices for NACI Investigations are currently $392.00 per investigation. The cost of NACI Investigation(s) for Contractor Employees is the sole responsibility of the Contractor. Upon award, the Contracting Officer shall provide the Contractor with the Contractor Security Procedure Flowchart and Guide 6500.6 Appendix. The Contractor shall visit the VHA Service Center website to obtain the VHA Service Center (VSC) Security Request Packet, which contains all the forms that the Contractor must fill out. The Contractor shall provide these forms to the Contracting Officer when they are completed, and they will be forwarded on for processing after fingerprinting has been completed. After award, the Contractor can contact the COR for assistance in scheduling an appointment for fingerprinting.

(END OF STATEMENT OF WORK)

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

Provide 1 unarmed security guard at the VA CBOC in St. George, UT Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

Contract Period: Base POP Begin: 02-20-2023 POP End: 02-19-2024 PRINCIPAL NAICS CODE: 561612 - Security Guards and Patrol Services PRODUCT/SERVICE CODE: R430 - Support - Professional: Physical Security and Badging

Provide 1 unarmed security guard at the VA CBOC in Pocatello, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW of the SOW.

POP Begin: 02-20-2023 POP End: 02-19-2024

Provide 1 unarmed security guard at the VA CBOC in Idaho Falls, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

POP Begin: 02-20-2023 POP End: 02-19-2024

Base Year Total $_______________

Provide 1 unarmed security guard at the VA CBOC in St. George, UT Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

Contract Period: Option 1 POP Begin: 02-20-2024 POP End: 02-19-2025

Provide 1 unarmed security guard at the VA CBOC in Pocatello, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW of the SOW.

POP Begin: 02-20-2024 POP End: 02-19-2025

Provide 1 unarmed security guard at the VA CBOC in Idaho Falls, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

POP Begin: 02-20-2024 POP End: 02-19-2025

Option Year 1 Total $_______________

Provide 1 unarmed security guard at the VA CBOC in St. George, UT Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

Contract Period: Option 2 POP Begin: 02-20-2025 POP End: 02-19-2026

Provide 1 unarmed security guard at the VA CBOC in Pocatello, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW of the SOW.

POP Begin: 02-20-2025 POP End: 02-19-2026

Provide 1 unarmed security guard at the VA CBOC in Idaho Falls, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

POP Begin: 02-20-2025 POP End: 02-19-2026

Option Year 2 Total $_______________

Provide 1 unarmed security guard at the VA CBOC in St. George, UT Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

Contract Period: Option 3 POP Begin: 02-20-2026 POP End: 02-19-2027

Provide 1 unarmed security guard at the VA CBOC in Pocatello, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW of the SOW.

POP Begin: 02-20-2026 POP End: 02-19-2027

Provide 1 unarmed security guard at the VA CBOC in Idaho Falls, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

POP Begin: 02-20-2026 POP End: 02-19-2027

Option Year 3 Total $_______________

Provide 1 unarmed security guard at the VA CBOC in St. George, UT Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

Contract Period: Option 4 POP Begin: 02-20-2027 POP End: 02-19-2028

Provide 1 unarmed security guard at the VA CBOC in Pocatello, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW of the SOW.

POP Begin: 02-20-2027 POP End: 02-19-2028

Provide 1 unarmed security guard at the VA CBOC in Idaho Falls, ID Mon-Fri from 0730-1630; excluding Federal holidays. Enhance safety and security for employees, patients, and visitors. Notify VA Police dispatch of all criminal or violent incidents IAW the SOW.

POP Begin: 02-20-2027 POP End: 02-19-2028

Option Year 4 Total $_______________

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

Vendor Questions and Answers:

1. Can offerors submit CPARS records in lieu of PPQ?

Answer: Yes, as long as the CPARS evaluation meets the Special Standards of Responsibility (SSR) SP4 – Contractor Firm’s Specialized Experience.

2. There is mentioning of an alarm response, are the on call guards required to respond to the alarms during federal holidays?

Answer: No, please review Section B.2 Statement of Work paragraph 2) Coverage

3. Do guards “self-relieve” for their 15-minute breaks? If so, at which locations is this allowed?

Answer: TBD, will be answered in the next solicitation amendment sometime the week of 2/1/23

4. The SOW requires an on site supervisor, since that person will be required to be on site and provide services, we request a separate line item for an on site supervisor.

Answer: No, a separate line item for an on-site supervisor will not be added to section B.3 Price/Cost Schedule because the contractor’s supervisor is only performing onsite weekly visits and checks, which should be in the overhead of cost of the hourly unarmed security guards. The on-site supervisor would not devote enough hours on a daily basis to justify a separate line item, and should be part of the normal overhead cost of a security guard company’s overhead spread across their multiple guard service contracts.

5. Page 47 of the solicitation references a requirement to submit resumes of all guards and supervisors. Would any of the current staff be eligible to stay on with a new security team or does the government suggest we utilize our own staff?

Answer: There is currently no incumbent unarmed security guard contractors. This is a solicitation for a new requirement that a responsible vendor shall provide proof to meet the Special Standards of Responsibility (SSR) SP1 Security Guard Supervisor Personnel Specialized Experience and SP3 Security Guard Personnel Specialized Experience.

6. Are government provided orientation and training of guards considered “billable” ? (reference page 13 of the RFQ)

Answer: Yes, unarmed security guards shall be paid for any work or training authorized in section B.2 Statement of Work.

7. Is there a separate line item for On Call hours? Is this considered after hours when the CBOC are closed?

Answer: TBD, will be answered in the next solicitation amendment sometime the week of 2/1/23

8. Are guards at single post locations allowed to take their meal breaks while on post?

Answer: TBD, will be answered in the next solicitation amendment sometime the week of 2/1/23

9. Will the government have a space available that the contractor can utilize for the 32 hours of contractor provided training?

Answer: There is no mention in the SOW or the solicitation on any 32 hours of contractor provided training. Any contractor provided training shall be done outside of the VA facility and is not billable to the VA since it should be a normal overhead cost for the contractor.

10. Does the incumbent currently have the contract fully staffed? If not, what are the differences?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

11. Does the incumbent's staff meet the medical and training requirements of this solicitation? If not, what are the differences?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

12. Are the incumbent's staff grandfathered-in terms of the medical and training requirements?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

13. If requested, will you provide a debriefing to a contractor?

Answer: The CO will not provide a formal debriefing to the unsuccessful offerors; however, will notify the unsuccessful offerors the awarded contractor and the amount quoted that met the Limitations of Subcontracting and Special Standards of Responsibility (SSR) technical evaluation for the specific RFQ/Solicitation that the vendors submitted offers. The awarded contractor will have a post award conference with the VA Program and VA Contract Team.

14. Is the anticipated award date 2/6/2023?

Answer: The anticipated award date is not tentatively established because a technical evaluation from the Program team is required to determine if the vendor meets the Special Standards of Responsibility (SSR) requirements as well as price reasonableness analysis.

15. When will the government announce the awardee?

Answer: The anticipated award date is not tentatively established because a technical evaluation from the Program team is required to determine if the vendor meets the Special Standards of Responsibility (SSR) requirements as well as price reasonableness analysis. Ideally, before the amended period of performance start date in this solicitation amendment, but no established date.

16. Is it expected for services to start on 2/6/2023? If so, what is the reasonable expectation for training and government background if contractors are not allowed to start employees without the outlined training and background ?

Answer: Please reference the updated Period of Performance in section B.2 and Section B.3 of the amendment.

17. Similar to the above question, Will the government provide any type of lead time for the new contractor to transition?

Answer: TBD, will be answered in the next solicitation amendment sometime the week of 2/1/23

18. What was the initial term length of the current contract (for example, 1 year plus 4-year options, etc.)?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

19. What was the start date of the initial contract?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services. The tentative start date of this solicitation is outlined in section B.2 and Section B.3 of the amendment.

20. Are there any significant modification from the previous contract to the new one? For instance, an increase in hours, a change in guard type (e.g., armed vs unarmed), a need for additional resources?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

21. Who is the current incumbent?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

22. Is the incumbent qualified to rebid on this solicitation?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

23. Incumbent contract number ?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

24. Previous solicitation number ?

Answer: Not relevant due to potential of mixed information, please use this solicitation’s information and attachments to ensure your company’s offer best meets the SOW, SSRs, Limitations of Subcontracting, and any other solicitation requirements.

25. What is the current contract value as reported in FPDS?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

26. Are there any subcontractors being used for the current contract?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

27. Approximately how many alarms were responded to after hours during the current option year?

Answer: The solicitation is a new requirement and there is no current incumbent contractor providing unarmed security guard services.

28. Will the government require…