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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 64

36C25919Q0409 06-27-2019

Lance Davis 918-577-3838 08-09-2019

13:00 (CST)

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

1011 Honor Heights Drive Muskogee OK 74401

X 100

X

238290

$7.5 Million

N/A

Montana VA Health Care System

1892 Williams Street Fort Harrison MT 59636

36C259

Department of Veterans Affairs Network Contracting Office

NCO 19

1011 Honor Heights Drive Muskogee OK 74401

Department of Veterans Affairs Financial Service Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

This Solicitation (and resulting Contract) is for Elevator Preventative Maintenance & Repair Services for both the Fort Harrison MT & Miles City MT VA facilities.

Respond to Solicitation, e-mail to Lance.Davis2@va.gov by due date and time in block 8 above.

See CONTINUATION Page

X X

Lance Davis

NCO1616L2-5045

36C25919Q0409

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 Performance Work Statement B.3 Quality Assurance Surveillance Plan

B.4 PRICE/COST SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT

2018)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 26

C.4 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.5 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS SET-ASIDE (JUL 2016)(DEVIATION)

C.6 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND

COMPLIANCE (JUL 2018)

C.7 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.8 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

C.9 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.10 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (MAY 2019)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 Wage Determination(s)

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018)

E.2 52.216-1 TYPE OF CONTRACT (APR 1984)

E.3 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.4 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.5 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.6 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.7 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

E.8 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL ITEMS (OCT 2018)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C259

Department of Veterans Affairs Network Contracting Office

NCO 19

1011 Honor Heights Drive Muskogee OK 74401

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award

Management, or [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Service Center PO Box 149971 Austin TX 78714-9971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 Performance Work Statement

DEPARTMENT OF VETERANS AFFAIRS

MONTANA VA HEALTH CARE SYSTEM

PERFORMANCE WORK STATEMENT

Scope of Work

The Department of Veterans Affairs has a requirement for preventative maintenance and repair services on Vertical Transportation Equipment (VTE) (Elevators) at the VA Medical Center in Fort Harrison, MT. and in Miles City, MT. This will be a Base and Four Option Year(s) Contract (should future Option Years be exercised).

**NOTE** At this time the Miles City facility (two elevators) is in the planning phase of being signed over to another Government entity. Once that happens a Modification will be issued removing the elevators from this contract. The VA anticipates that transfer happening within the first six months of this contract, but we have included the elevators in the full Base and all Four Option Years just in case the transfer fails to happen.

Location of Performance

Montana VA Health Care System:

Fort Harrison VA Medical Center, 3687 Veterans Drive, Fort Harrison, MT 59636

Miles City VA Medical Center, 210 South Winchester, Miles City, MT 59301

General

The contractor shall provide all personnel, supervision, professional expertise, vehicles, tools, materials, services, equipment and quality control to perform elevator preventative maintenance, emergency repairs and assist a third-party contractor in the semi-annual, annual and five-year load test/inspections. Preventative maintenance will be accomplished weekly. Contractor shall inspect, test, calibrate and service the equipment, as required, in accordance with manufacturer, industry and statutory requirements in order to prevent premature equipment failures and to extend equipment life in accordance with Performance Work Statement (PWS) and the following codes as listed.

(1) ASME A17.1, Safety Code for Elevators and Escalators

(2) ASME A17.2, Inspectors, Manual for Elevators and Escalators

(3) ASME A17.3, Safety Code for Existing Elevators and Escalators

(4) NEIT, Vertical Transportation Standards for Elevators, Escalators and Dumbwaiters

(5) NFPA 70, National Electric Code

The following performance levels shall be maintained at all times:

‐ Floor indicator lights and directional arrows in the elevator lobbies and in the elevator cars shall be fully operational.

‐ Elevator annunciation as originally installed or modified by contract shall be fully operational.

‐ Fire recall and medical emergency recall along with their indicator lights shall be fully operations.

‐ Arrival and departure chimes shall properly indicate direction of travel.

‐ Contract speed and brake flight time shall be maintained as originally installed and adjusted.

‐ Leveling accuracy shall be maintained at all times. No more than 1/8 inch vertical elevation separation allowed for passenger elevators. No more than 1/4 inch vertical elevation separation allowed for freight elevators.

‐ Opening and closing times, door close torques of all cars shall at all times be maintained within the limits of ASME A17.1 code with a minimum of stand open time consistent with traffic demands at each floor.

‐ Door reversal on all elevators equipped with mechanical safety shoes shall always be initiated with the stroke of the shoe.

‐ Ensure all electric eyes or door detectors are working at all times. Non-operational equipment shall be repaired within 24 hours. In no case shall the Contractor disable or disengage any of the door safety mechanisms.

‐ Variable car and hall door open times shall be maintained in accordance with the original field adjustments. Deviations from this will not be permitted unless requested and/or approved by the COR.

- Maintain an adequate factor of safety, to equalize the tension on all hoisting ropes, repair and replace conductor cables and hoist way and machine room wiring.

- Upon satisfactory completion of this or subsequent readjustments, a computerized elevator analyzer or similar type event recorder shall be utilized to accurately record the hall waiting time at each Ianding and other data necessary to establish that the system is operating at peak efficiency. Results shall be submitted and be labeled as to floor, time, date and identification of all other data and shall be delivered together with an analysis of the tapes/disks to the COR.

- Unless otherwise specified or required by code, quarterly the Contractor shall clean hoist way including all equipment located in or moving through the hoist way, car top, car sling. safeties, appliances, pits, sill, door tracks and hangers.

• Hydraulic elevators shall be maintained in accordance with manufacturer's specifications to include all inspections.

cleaning and fluid replacement as necessary.

Preventative Maintenance

The Contractor shall provide preventative maintenance service at weekly intervals on all elevators listed on the equipment list. The time interval between preventative maintenance checks shall be greater than five (5) calendar days and less than ten (10) calendar days from the previous service day. The Contractor shall inspect, test, calibrate, repair and service the equipment as required by the manufacturer, industry or statutory requirements to prevent premature equipment failures and to extend equipment life. This service may be performed separate from or in conjunction with other service.

The Contractor shall furnish all necessary parts, tools, data tags, and materials to conduct the preventive maintenance in an efficient manner. The Contractor shall provide qualified repair crews in order to meet the downtime requirements contained herein.

The contractor shall, during the first effective week of the contract, supply to the VA for approval by the COR a proposed preventative maintenance checklist which will be used by the contractor's personnel.

Preventative maintenance shall be accomplished during normal business hours of 8:00am to 4:30pm, Monday thru Friday. except Federal Holidays. The Contractor shall provide to the COR a complete copy of the preventive maintenance checklist after each completed preventive maintenance.

The Contractor shall provide a written request to the COR at least 48 hours in advance to obtain authorization to shut down any elevator for preventive maintenance. When an elevator is shut down it shall be tagged out in accordance with OSHA and VA requirements.

General Maintenance Requirements

a. Lubrication

All parts of the machinery and equipment requiring lubrication should be at regular periodic intervals with lubricants of a grade as recommended by the manufacturer. The use of excessive amount of lubricant should be avoided.

b. Guide Rails

Guide rails. except those of elevators equipped with roller or other guiding members not requiring lubrication, should be kept well lubricated. but an excess of lubricant should be avoided. Rails on which lubricant is used should be cleaned down at least once a year. Where necessary, a non-flammable or high flash point solvent should be used to remove excess lubricant, lint and dirt which will accumulate on them and which presents a hazard in case of fire in the hoist way. Where sliding type safeties are used, it is important that guide rail lubricants, or pre-lubricated or impregnated guide shoe gibs where used, be of a type recommended by the manufacturer of the elevator which will not reduce the holding power of the car safety. Rust preventative compounds such as paint, mixtures of graphite and oil and similar coating should not be used as they may interfere with and in many cases prevent proper operation of the car safety.

If it is considered necessary for any reason to use any of these substances. the manufacturer of the elevator will be consulted before applying the substance. The VA will be given a written statement from the manufacturer that they were contacted and approval was given.

c. Oil Buffers

The oil level should be checked at least once a month and the buffer kept full to the level indicated by the manufacturer. The manufacturer of the buffer should be consulted as to the proper grade of oil to be used in the buffer. Buffer plungers shaII be kept clean and shall not be coated or painted with a substance which will Interfere with their operation.

d. Controller Contractors and Relays

Controller contractors and relays shall be kept clean and free from dirt and should be lubricated where necessary as recommended by the manufacturer.

e. Car Safety Mechanisms

All moving parts of car-safety mechanisms should be kept clean and free of rust and dirt and should be lubricated at frequent intervals.

This is especially important where the equipment is exposed to water or corrosive vapors or excessively damp conditions. Corrosion or rusting of the parts may prevent operation of the safety.

f. Hoist ways and Pits

Hoist ways and pits shall be kept clean and free of dirt and rubbish and shall not be used for storage purposes. Water should not be allowed to accumulate in pits. If the Contractor discovers standing water in the pits, the Contractor shall notify the COR immediately.

g. Machine Rooms

Machine room floors shall be kept clean and free from oil or grease.

Articles or material not necessary for the maintenance or operation of the elevator shall not be stored in any machine room. FIammable liquids having a flash point of less than 110 degrees Fahrenheit shall not be kept in any machine room.

h. Car Tops

All car tops shall be kept clean and free from oil or grease and shall not be used for storing lubricants or any other material.

i. Painting

Care should be used in the painting of the equipment to see that it does not interfere with the proper functioning thereof. This is especially important in the case of governors, car safety parts and buffer parts.

These parts should be tested for proper operation after completion of painting.

j. Lights

a. Call Button, Floor Indicator (Voice) and Indicator Lights

The contractor shall weekly check all call buttons. Floor Indicators (Voice) and indicator lights and replace/repair any lights that are not operative within 24 hours of that weekly check.

b. Interior Car Lights

Replacement or repair of the interior car lights shalI be the responsibility of the VA however, if the contractor notices that lights are not illuminated. the contractor shall inform the COR of that condition.

k. Fans

AlI elevators equipped with fans shall have the fans checked weekly for proper operation and all fans shall be kept in operating condition and shall not be turned off for any reason for any period of time except to provide maintenance to those fans.

Monthly Fireman Recall Tests

The Contractor shall conduct monthly fireman recall tests on all applicable elevators. Tests shall be completed outside normal business hours. The Contractor shall provide documentation to the COR monthly. The Contractor shall take any corrective action as necessary.

Annual Fire Alarm Tests

The Contractor shall provide assistance to VA personnel or VA provided third party contractor for the purpose of conducting annual Fire Alarm Testing on all elevator recalls, shunt trips and associated detectors. Tests shall he completed outside normal business hours. The Contractor shall provide documentation to the COR after the test. The Contractor shall take any corrective action as necessary.

Emergency Repair Service Calls

The Contractor shall provide callback services 24 hours a day, 7 days a week.

Callback service is defined as a request by an authorized Government representative, either during or after normal working hours, to correct any elevator problem or condition. Callbacks during normal working hours consist of responding to an emergency elevator service call to take corrective action at the site within 1 hour for passenger entrapments and 2 hours for all other service calls. Callbacks outside of normal working hours consist of responding to an emergency elevator service call to take corrective action at the site within 1 hour for passenger entrapments and 4 hours for all other service calls. Emergency callbacks are not to take time away from preventive maintenance and other requirements required under this contract. Equipment malfunctions shall be corrected the same day that the service call is issued. If circumstances beyond the Contractor's control preclude resolution of the problem that day, the Contractor shall notify the COR with an explanation of the delay and an assessment of the problem and a plan of action to effect repairs.

The Contractor shall provide a service ticket for each service call for the COR to sign.

Service tickets shall identify the piece of equipment, description of problem.

explanation of corrective measures taken, and the date and time the unit was returned to regular service.

Emergency service or repairs authorized by the COR are accomplished at the emergency repair service rate as specified in the pricing schedule. All service calls shall be handled by only one mechanic, unless approved in advance by the COR.

Additional Guidance During Maintenance and Repairs

a. Additional Work

The Contractor shall notify the COR to determine the appropriate action if any work or repairs required are above and beyond the routine preventive maintenance and repair covered by this contract.

b. Roof Accesses

The Contractor shall ensure that all rooftop accesses to machine rooms be kept closed and locked. The Contractor shall not block open or leave rooms unattended.

c. Car Top Access

The Contractor shall ensure that all elevator car top access doors be kept closed and locked while elevators are in service.

d. Hot Work

The Contractor shall coordinate all hot work required for preventive maintenance and repairs with the COR and comply with all VA policies and procedures as well as obtain permit from the VA Safety Office.

e. Tag Out

The Contractor shall tag out any elevator at any time that a shutdown for service and/or repair expected to be longer than twenty (20) minutes. The contractor shall make tags in accordance with VA local station policy. Tags shall be placed at each elevator opening on each floor affected by the shutdown. The Contractor shall follow lock-out tag-out procedures to meet OSHA and VA requirements.

f. Out of Service Signs

The Contractor shall provide magnetic "Elevator or Out of Service" signs on each elevator door during maintenance and repairs. The signs shall be professionally made and not handwritten. Signs shall have a space to insert planned completion date and time. All elevators to be removed from normal operation shalI be coordinated in advances with the COR.

g. Patient Services

The Contractor shall ensure all equipment and materials will not impede, block or disrupt flow of traffic within the patient/staff corridors.

Never will any materials or equipment be stored in such a manner that would prevent the medical center staff from responding to patient emergencies or disrupt patient services.

h. Material and Equipment

The Contractor will not be responsible without additional payment to provide or replace floor coverings on the elevator car platform, repairs or replacement of the cab enclosure, hoist way enclosures. door frames and sills, machine room lighting or as may be recommended or directed by inspections firms, or by Federal, State, Municipal or other Government authorities when such work is outside normal maintenance requirements or the repair limits of this contract

i. Incidental Charges

The government will not be responsible for incidental charges including.

but not limited to: parking, tolls, mileage, phone, etc.

Inspections

The Contractor shall assist and accompany any third party elevator safety inspector(s) during the semi-annual and annual elevator inspections and performance tests required by ASME A17.1. These tests include the three year load tests and the five year tests. These tests will be performed under the direction of an appointed third party elevator inspector having area jurisdiction and appointed under separate contract by the VA.

The Contracting Officer or COR wiII notify the Contractor of the dates the above inspections/tests will be performed within five (5) business days of receipt of notice that the inspection/test will be performed.

The Contractor shall furnish all labor and materials required to conduct the inspection/tests per the following:

a. The Contractor shall be responsible for furnishing all necessary equipment, weights. labor, and means of transportation throughout the medical center to various locations, as directed by the inspector

b. The Contractor shall operate all elevators during the inspection/test under the direction of the third party elevator inspector in order to complete the inspection/test.

c. The Contractor shall document all discrepancies and submit the discrepancy report to the COR not later than 2 calendar days after inspection/test. The Contractor shall coordinate with the COR concerning time frame for repairs.

Service Manuals Tools / Equipment

The Contractor shall provide all tools. equipment, lubricants, hydraulic fluids and cleaning supplies necessary to perform the required work included in this contract. The VA medical center will not be responsible for providing tools, equipment, test equipment, laptops, service manuals or service diagnostic software to the Contractor. The Contractor shall provide all operational and technical documentation (such as: operational and service manuals, schematics, and parts lists) and diagnostic equipment which are necessary to meet the performance requirements of this contract. Existing wire diagrams will be provided to the Contractor upon request. All existing wiring diagrams provided to the Contractor by the Medical Center shall remain as VA property.

Preventative Maintenance Parts

The Contractor shall provide all parts required during routine preventive maintenance under the price of the contract. Parts that are replaced shall be new or equivalent and are to be warranted against defects in material and workmanship for at least 90 days. No Gray Market Items are allowed. All parts and materials shall be of the original manufacturer's design and specification, or equal thereto. All lubricants shall be as recommended by the manufacturer.

Parts replaced shall be itemized as monthly no-charge items on the Contractor's invoice and shall be identified by part number listed on the manufacturer's schematics or parts list.

REPAIR PARTS

The Contractor shall provide all parts required for repairs at a cost mutually agreed to between the Contracting Officer or COR and the Contractor.

Parts that are replaced shall be new or equivalent and are to be warranted against defects in material and workmanship for at least 90 days. Major components replaced shall be warranted against defects in material and workmanship for at least one (1) year. Should parts not be available immediately, the contractor will notify the Contracting Officer or COR and provide an estimated time of receipt of the part(s). Parts removed and replaced shall become the property of the government. All parts and materials shall be of the original manufacturer's design and specification. or equal thereto. All lubricants shall be as recommended by the manufacturer.

Engineering Updates

The Contractor shall incorporate any and all engineering updates from manufacturers for each piece of equipment under the price of this contract. All engineering updates shall be performed during the specified periods of coverage and shall normally occur during routine preventive maintenance.

Check Chart and Reports

The Contractor shall provide a check chart for each elevator in each machine room and shall be in plain sight. The check chart shall identify each elevator component, required maintenance or testing frequency as well as entries of completion. The Contractor shall keep the check chart updated at all times and shall have the check chart initialed and dated by the Contractor's employee.

The Contractor shall provide an electronic written report to the COR at the end of each week and immediately after each unscheduled visit. The report shall identify full name of Contract employee(s) performing work, date work performed, actual time started, and work time ended, each elevator serviced, the location, maintenance work performed, repairs needed, replacement part/s installed ordered and overall assessment of the elevator. The Contractor shall report any oil/fluid usage on each report. The Contractor shall notify the COR of all projected downtime.

Equipment Listing

Equipment Manufacture/Model/Serial Number Type Location

Fort Harrison VAMC Montgomery / Relay Logic / 20086235 Passenger, Gear Traction Building 141 ThyssenCrupp / Tac50-04 / 20086219 Passenger, Gearless Traction Building 154 ThyssenCrupp / Tac50-04 / 20086229 Passenger, Gearless Traction Building 154 ThyssenCrupp / Tac50-04 / 20086231 Freight, Gearless Traction Building 154 Kimball / Relay Logic / 20086236 Freight, Hydrolic Building 47 Montgomery / Relay Logic / 20086233 Freight, Hydraulic Building 150 Kone / ECO / 200297149 Passenger, Machine Rcomless Traction Building154A Otis / Shaft Mounted / 20086231 Freight, Gearless Machine Building 154

Miles City VAMC OTIS / CT 61770 Passenger, Traction Building 1 OTIS / CT 61771 Service, Traction Building 1

B.3 Quality Assurance Surveillance Plan

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

INTRODUCTION

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS). This plan sets forth the procedures and guidelines the VA will use in ensuring the required performance standards or services levels are achieved by the contractor.

Purpose The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received.

Methodologies to Monitor Performance

Surveillance Techniques In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are:

Random monitoring - which shall be performed by the COR/COR designated inspector.

An example of a sampled week could be the COR sampling four successive waiting times for each of five days in one week.

100% Inspection – Each month, the COR, shall review the generated documentation and enter summary results into the Surveillance Activity Checklist.

Periodic Inspection – COR typically performs the periodic inspection which should align with the frequency of required services per the PWS, such as weekly or monthly, depending on the required task.

Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction.

Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

QASP ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

Task Standard Acceptable Quality Level

(AQL)

Surveillance Method

Incentives/ Disincentives

1. Perform Preventive Maintenance Proper Operation of Elevators

Proper Operation of all Elevators 99% of the time.

99% up time for all elevators for any specified time period.

Direct Observation - Receipt and review of Service Reports

Positive ratings in

CPARS

assessment

Non-compliance forwarded to CO for Cure Notice / FAR Remediation

2. Maximum time to be on site after notification of problem by telephone.

Maximum time to be on site after notification of problem (non-emergency) by telephone is two (2) hours or less.

Be on site making needed corrections after notification of problem (non-emergency) within two (2) hours 100% of the time.

Direct Observation / Random Monitoring

Positive ratings in

CPARS

assessment

Non-compliance forwarded to CO for Cure Notice / FAR Remediation

3. Maximum time to be on site after notification of Emergency by telephone.

Maximum time to be on site after notification of problem (Emergency / Passenger Entrapment) by telephone is one (1) hour or less.

Be on site making needed corrections after notification of problem (Emergency) within one (1) hour 100% of the time.

Direct Observation / Random Monitoring

Positive ratings in

CPARS

assessment

Non-compliance forwarded to CO for Cure Notice / FAR Remediation

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBE

R

DESCRIPTION OF

SUPPLIES/SERVIC

ES

QUANTIT

Y

UNI

T UNIT PRICE AMOUNT

12.00 MO ________________

As per the PWS, Preventative Maintenance on all Elevators (Fort Harrison) Contract Period: Base POP Begin: 10-01-2019 POP End: 09-30-2020

30.00 HR ________________

As per the PWS, Provide Emergency Repair Services on all Elevators (Fort Harrison).

Contract Period: Base

6.00 MO ________________

As per the PWS, Preventative Maintenance on all Elevators (Miles City) This is the First Six Months (Option Period) for the Base Year, due to the possibility of Building being turned over to another Government entity.

Contract Period: Base

POP End: 03-31-2020

6.00 MO ________________

As per the PWS, Preventative Maintenance on all Elevators (Miles City) This is the Last Six Months (Option Period) for the Base Year, due to the possibility of Building being turned over to another Government entity.

Contract Period: Base POP Begin: 04-01-2020

20.00 HR ________________

As per the PWS, Provide Emergency Repair Services on all Elevators (Miles City).

Contract Period: Base

12.00 MO ________________ ________________

As per the PWS, Preventative Maintenance on all Elevators

(Fort Harrison) Contract Period: Option 1 POP Begin: 10-01-2020 POP End: 09-30-2021

As per the PWS, Provide Emergency Repair Services on all Elevators (Fort Harrison).

Contract Period: Option 1

As per the PWS, Preventative Maintenance on all Elevators (Miles City)

Contract Period: Option 1

As per the PWS, Provide Emergency Repair Services on all Elevators (Miles City).

Contract Period: Option 1

As per the PWS, Preventative Maintenance on all Elevators (Fort Harrison) Contract Period: Option 2 POP Begin: 10-01-2021 POP End: 09-30-2022

As per the PWS, Provide Emergency Repair Services on all Elevators (Fort Harrison).

Contract Period: Option 2

As per the PWS, Preventative Maintenance on all Elevators (Miles City) Contract Period: Option 2

As per the PWS, Provide Emergency Repair Services on all Elevators (Miles City).

Contract Period: Option 2

As per the PWS, Preventative Maintenance on all Elevators (Fort Harrison) Contract Period: Option 3 POP Begin: 10-01-2022 POP End: 09-30-2023

As per the PWS, Provide Emergency Repair Services on all Elevators (Fort Harrison).

Contract Period: Option 3

As per the PWS, Preventative Maintenance on all Elevators (Miles City) Contract Period: Option 3

As per the PWS, Provide Emergency Repair Services on all Elevators (Miles City).

Contract Period: Option 3

As per the PWS, Preventative Maintenance on all Elevators (Fort Harrison) Contract Period: Option 4 POP Begin: 10-01-2023 POP End: 09-30-2024

As per the PWS, Provide Emergency Repair Services on all Elevators (Fort Harrison).

Contract Period: Option 4

As per the PWS, Preventative Maintenance on all Elevators (Miles City) Contract Period: Option 4

As per the PWS, Provide Emergency Repair Services on all Elevators (Miles City).

Contract Period: Option 4

GRAND TOTAL ________________

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212- 5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

ITEMS

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 15 days.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR

2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 15 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires.

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