36C25919Q0394-004.docx

QUESTIONS AND ANSWERS

1Q. What are the square footage details?

A. There is a total of approx. 837 thousand cleanable square feet at the VAMC Salt Lake City of which approx. 567 thousand square feet is VCT and approx. 270 thousand square feet is carpet. The Fisher House has approx. 30 thousand cleanable square feet of which approx. 11 thousand square feet is tile/wood and 19 thousand square foot is carpet.

2Q. Who is the incumbent?

A. HamHed, LLC 3Q. What is the current contract number?

A. VA259-17-AP-11440

4Q. What is the annual value of the existing contract?

A. $322,536.00 5Q. What is previous contract number?

A. VA259-17-AP-11440

6Q. What is carpet square footage?

A. Approx. 289 thousand square feet.

7Q. What is VCT square footage?

A. Approx. 578 thousand square feet.

8Q. Will the employees have to work on the holiday?

A. If a Federal holiday falls on a day that is required to be covered by the contract, then yes, the vendor would have to provide employee coverage on the holiday.

9Q. What is total square footage?

A. There is a total of approx. 837 thousand cleanable square feet at the VAMC Salt Lake City and the Fisher House has approx. 30 thousand cleanable square feet.

10Q. Will there be a site visit for this solicitation?

A. If a site visit is requested one can be set up.

11Q. 3.1 Includes that 3rd shift employee is to remove cardboard from Bldg. 5, where is the cardboard removed to, are there any other responsibilities for Bldg. 5?

A. All cardboard is to be removed from Bldg. 5 and moved to the central cardboard gathering location on dock 1 of bldg. 1. There are no other responsibilities for bldg. 5 (unless responding to a routine customer request).

12Q. Fisher House – Laundry, where is the VA Laundry housed?

A. Laundry for the Fisher House is stored at the Fisher House in a locked storage area.

13Q. Will the laundry be returned pre-packaged?

A. Yes, laundry is returned pre-packaged.

14Q. Will the VA provide container/hampers for dirty linen to be transported?

A. Yes, the VA provides all containers / hampers for dirty linen.

15Q. “Residents are responsible for most of their room cleaning responsibilities during their stay.” What responsibilities would the housekeeping staff be responsible for prior to check out?

A. Twice a week the Fisher House housekeeping staff changes bed linens for all the rooms in the Fisher House. Also, other minor cleaning request for an occupied room that may not be fully handled by a resident (spills on floors and carpet, etc.)

16Q. What about damaged linens?

A. Any damaged linen that is discovered is to be separated and reported to the VA laundry manager for processing.

17Q. Trash Pick-up – requirement daily trash emptied and relined. Are we responsible for trash pickup Monday through Friday as well?

A. Task completion is only required during mandatory coverage days (Fisher House 7 days a week, Main hospital Sat & Sun).

18Q. Drinking Fountains – requirement The contractor shall daily, clean and disinfect all porcelain and polished metal surfaces. Are we responsible for fountains Monday through Friday?

A. Task completion is only required during mandatory coverage days (Fisher House 7 days a week, Main hospital Sat & Sun).

19Q. Exam Tables – requirement The contractor shall clean and disinfect all exam tables daily. Are we responsible for exam tables Monday through Friday?

A. Task completion is only required during mandatory coverage days (Fisher House 7 days a week, Main hospital Sat & Sun).

20Q. Rest Rooms – requirement The contractor shall daily maintain the restrooms in a clean and sanitary condition at all times. Are we responsible for restrooms Monday through Friday?

A. Task completion is only required during mandatory coverage days (Fisher House 7 days a week, Main hospital Sat & Sun).

21Q. 5.2 Contractor shall furnish the supplies necessary to perform all services required. Supplies and equipment shall comply…. Will we have a locked separate closet for our supplies and equipment? Are we to assume this is only for Bldg. 1 as the Fisher house states that all supplies and equipment are furnished.

A. The vendor is responsible for supplies and equipment to clean the main hospital. However, if the vendor decides not to provide their own supplies and equipment, supplies and equipment (same items that are used by the VA housekeepers) can be furnished by the VA at no additional cost, for the vendor to use in the main hospital (this is NOT an option for the Fisher House, the vendor WILL use supplies and equipment supplied by the VA). If the vendor chooses to use own supplies and equipment, then it must meet all requirements outlined.

22Q. 4.3.2 The contractor shall clean all Podiatry tables and equipment (except console), all examination tables, and all other furniture and equipment within the clinic. Are we responsible to clean the clinic daily?

A. Task completion is only required during mandatory coverage days (Fisher House 7 days a week, Main hospital Sat & Sun).

23Q. Contractor shall furnish the supplies necessary to perform all services required. Supplies and equipment shall comply…. Will we have a locked separate closet for our supplies and equipment? Are we to assume this is only for Bldg. 1 as the Fisher house states that all supplies and equipment are furnished.

A. Yes, there will be a locked separate closet for the contractor to use for their supplies and equipment. The vendor is responsible for supplies and equipment to clean the main hospital. However, if the vendor decides not to provide their own supplies and equipment, supplies and equipment (same items that are used by the VA housekeepers) can be furnished by the VA at no additional cost, for the vendor to use in the main hospital (this is NOT an option for the Fisher House, the vendor WILL use supplies and equipment supplied by the VA). If the vendor chooses to use own supplies and equipment, then it must meet all requirements outlined.

24Q. What are the hours of the clinic and what is the square footage or number of rooms?

A. The SLC VA Medical Center is a 24/7 operational hospital; refer to question 1, 6, 7, 9 and 26 25Q. Floor Maintenance, please provide the flooring type(s) and the square footage by flooring type.

A. There is a total of approx. 837 thousand cleanable square feet at the VAMC Salt Lake City of which approx. 567 thousand square feet is VCT and approx. 270 thousand square feet is carpet. The Fisher House has approx. 30 thousand cleanable square feet of which approx. 11 thousand square feet is tile/wood and 19 thousand square foot is carpet.

26Q. What is the total square footage of locations?

A. There is a total of approx. 837 thousand cleanable square feet at the VAMC Salt Lake City of which approx. 567 thousand square feet is VCT and approx. 270 thousand square feet is carpet. The Fisher House has approx. 30 thousand cleanable square feet of which approx. 11 thousand square feet is tile/wood and 19 thousand square foot is carpet.

27Q. Is this a new bid or do we have bid history?

A. Refer to questions 3 and 5.

28Q. What are the sizes of the medical center, Fisher House (sq. ft)?

A. There is a total of approx. 837 thousand cleanable square feet at the VAMC Salt Lake City of which approx. 567 thousand square feet is VCT and approx. 270 thousand square feet is carpet. The Fisher House has approx. 30 thousand cleanable square feet of which approx. 11 thousand square feet is tile/wood and 19 thousand square foot is carpet.

29Q. How may a site visit be arranged?

A. This can be arranged with the Contracting Officer and COR.

30Q. Who is the EMS point of contact?

A. Kevin Reeves COR / Administrative Officer Work: 801-582-1565 Ext 1084