36C25818Q0085-014.docx
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- Community Nursing Home in the following counties: Cochise, Graham, Pima, Pinal, Santa Cruz and Yuma
- Solicitation number
- 36C25818Q0085
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36C25818Q0085 ATTACHMENT 2 Performance Requirements Summary.docx
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ATTACHMENT 2
Performance Requirements Summary The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance Objective
| Standard |
| Performance Threshold |
| Method of Surveillance |
PRS # 1.
The Contractor shall cooperate in developing plans of corrective action according to outlined criteria in the Performance Work Statement. PWS 4.4
| The Contractor shall complete plans of action upon request by CNH Review Team. |
| No deviation from requirement permissible. |
| Annual inspections |
PRS # 2
All medical records concerning the Veteran's care in the nursing home a) will be readily accessible to VA, and b) within acceptable standards and practice. PWS 4.18
| The VA CNH reviewers shall have easy access to contracted Veteran records without delay upon request. |
| Requests for access to Veterans records shall be met 90% of the time. |
| Monthly reviews |
PRS # 3
Contractor shall be subject to inspections prior to award and during the term of the agreement. PWS 4.15
| SAVAHCS shall have the right to inspect the CNH by the VA CNH Review Team to determine whether acceptable standards are maintained and that adequate care is being rendered. |
| No deviation from requirement permissible. |
| Annual inspections |
PRS# 4
Contractor’s CNH shall meet all Federal, State, and local laws, regulations, and codes pertaining to health and safety. PWS 4.14
| Meet all Federal and State standards. |
| No deviation from requirement permissible. |
| Annual inspections and monthly reviews. |
PRS# 5
HIPAA compliance is required. PWS 4.5
| Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). |
| No deviation from requirement permissible. |
| Annual inspections, monthly reviews, and during any contact with CNH staff. |
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