Amendment 36C25726Q0058 0001 Vs1.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

11-03-2025

36C257 Department of Veterans Affairs NCO 17 North Texas Healthcare System Regional Procurement Office West (RPO-W) 124 E. Hwy 67, Suite 100 Duncanville TX 75137

36C257

NCO 17

Department of Veterans Affairs North Texas Veterans Health Care Center 124 E. Hwy 67, Suite 100 Duncanville TX 75137

36C25726Q0058 10-28-2025

X

The purpose of this amendment is to:

1) Post questions and answers - see continuation pages.

2) Add an Accessibility Conformance Report as an attachment-Vendors are to complete and submit with their quote.

3) Post revision to E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023).

Shannon Hodgson Contracting Officer

CONTINUATION PAGE

See attached document: Accessibility Conformance Report VPAT2.5Rev_WCAG_February2025.

The following revision occurs in E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023); ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES on page 35.

CHANGE FROM:

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following provisions are incorporated into 52.212-1 as an addendum to this solicitation:

This solicitation is Brand-Name or Equal and is unrestricted. Each Offeror must be verified/registered in SAM (https://sam.gov) at time of offer submission. In order to be considered for award, the Offeror must fill out all applicable areas of the solicitation and submit volumes addressing Technical Capability and Pricing, as well as any additional requirements listed below. An Offeror’s failure to provide the information specified in solicitation provision 52.212-1 Instructions to Offerors – Commercial Items, Addendum to 52.212-1, or does not conform to the requirements of the solicitation in its quote may result in that proposal not being considered by the Government for evaluation.

The VA will not pay any costs incurred in preparation and submission of offers.

Instructions to Offerors Section:

“System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.”

OFFER SUBMITTAL INSTRUCTIONS:

1) Offeror must submit offers by Due Date/Time specified in Block 8 of Standard Form (SF) 1449 of solicitation to romya.turner@va.gov with “Solicitation 36C25726Q0058” in subject line.

2) Offeror must submit a signed SF 1449 signature page of solicitation.

3) Offeror must submit signed SF 30 solicitation amendment acknowledgements, as applicable.

4) Offeror must complete 52.204-20 and 52.204-24 in section E below.

5) Completed FAR 52.212-3 – Offeror Representations and Certifications, paragraph (b)(2) shall be completed at a minimum if the offeror has completed the annual representations and certifications electronically in SAM.

6) Complete Section B.1

7) Offer must include the following, submitted as two (2) separate volumes:

Volume 1 -Technical Capability Volume 2 – Price

Offers received that do not comply with the terms and conditions of the solicitation and/or have missing documentation may be considered non-compliant and eliminated from evaluation. Reference below Volume sections for specifics on what shall be included in each volume. Reference 52.212-2 – Evaluation – Commercial Products and Commercial Services for specifics on how quotes will be evaluated.

Volume 1 – Technical Capability If offering an equal item, the technical volume is required to adequately describe and present a clear understanding of each requirement in the SOW and must demonstrate the ability to provide the services. The technical volume shall be specific, complete and provide sufficient information on how the equal item conforms to the requirements of the Statement of Work. Technical volume shall demonstrate the offeror’s capacity to satisfactorily perform the tasks outlined in the SOW. Offeror format is accepted. Vendor name must only appear on the first page of the technical volume and may not appear throughout the document.

Volume 2 – Price Price volume shall include a completed section B.3, Price/Cost Schedule

CHANGE TO:

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following provisions are incorporated into 52.212-1 as an addendum to this solicitation:

This solicitation is Brand-Name or Equal and is unrestricted. Each Offeror must be verified/registered in SAM (https://sam.gov) at time of offer submission. In order to be considered for award, the Offeror must fill out all applicable areas of the solicitation and submit volumes addressing Technical Capability and Pricing, as well as any additional requirements listed below. An Offeror’s failure to provide the information specified in solicitation provision 52.212-1 Instructions to Offerors – Commercial Items, Addendum to 52.212-1, or does not conform to the requirements of the solicitation in its quote may result in that proposal not being considered by the Government for evaluation.

The VA will not pay any costs incurred in preparation and submission of offers.

Instructions to Offerors Section:

“System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.”

OFFER SUBMITTAL INSTRUCTIONS:

1) Offeror must submit offers by Due Date/Time specified in Block 8 of Standard Form (SF) 1449 of solicitation to romya.turner@va.gov with “Solicitation 36C25726Q0058” in subject line.

2) Offeror must submit a signed SF 1449 signature page of solicitation.

3) Offeror must submit signed SF 30 solicitation amendment acknowledgements, as applicable.

4) Offeror must complete 52.204-20 and 52.204-24 in section E below.

5) Completed FAR 52.212-3 – Offeror Representations and Certifications, paragraph (b)(2) shall be completed at a minimum if the offeror has completed the annual representations and certifications electronically in SAM.

6) Complete Section B.1

7) Vendors must complete and submit the attached Accessibility Conformance Report with their quote.

8) Vendors choosing to provide services from another OEM must submit an OEM authorization letter with the quote; no third party letters will be accepted; the letter must be from the OEM.

7)9) Offer must include the following, submitted as two (2) separate volumes:

Volume 1 -Technical Capability Volume 2 – Price

Offers received that do not comply with the terms and conditions of the solicitation and/or have missing documentation may be considered non-compliant and eliminated from evaluation. Reference below Volume sections for specifics on what shall be included in each volume. Reference 52.212-2 – Evaluation – Commercial Products and Commercial Services for specifics on how quotes will be evaluated.

Volume 1 – Technical Capability If offering an equal item, the technical volume is required to adequately describe and present a clear understanding of each requirement in the SOW and must demonstrate the ability to provide the services. The technical volume shall be specific, complete and provide sufficient information on how the equal item conforms to the requirements of the Statement of Work. Technical volume shall demonstrate the offeror’s capacity to satisfactorily perform the tasks outlined in the SOW. Offeror format is accepted. Vendor name must only appear on the first page of the technical volume and may not appear throughout the document.

Volume 2 – Price Price volume shall include a completed section B.3, Price/Cost Schedule

Questions and Answers

Question 1.

“Could you please confirm whether this requirement is expected to remain a commercial off-the-shelf (COTS) SaaS subscription acquisition, or whether configuration or integration services may also be required?”

Answer 1. This is a commercial procurement.

Question 2.

“Is there an incumbent or existing platform this effort will replace or supplement? If so, which system(s) and what transition activities are anticipated?”

Answer 2. The incumbent is MedBridge, Inc. The current requirement is to procure a Digital Health Platform Service that can meet the criteria listed in the Statement of Work.

Question 3.

“Which VA systems do you expect this platform to integrate with, such as My HealtheVet, CPRS, SSO/identity management, or internal analytics tools? Are any specific data interfaces or standards preferred?”

Answer 3. None, platform will be used as a standalone.

Question 4.

“Do you expect implementation or professional services—such as configuration, onboarding, training, or data setup/migration—as part of this project?”

Answer 4. Please see Page 9, Statement of Work, Section 7.0, 7.1, and 7.2

Question 5.

“If so, how should vendors structure these services (for example, firm-fixed-price or time-and-materials), and what deliverables are most important?”

Answer 5. Please see Page 42, section E.6 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)(a) – Basis for Award

Question 6.

“Will cloud-hosted solutions, such as FedRAMP-Moderate or equivalent, be acceptable, or must the platform operate entirely within the VA network?”

Answer 6. The platform will not operate within the VA network. Vendor is required to have an equivalent.

Question 7.

“Should Section 508 compliance documentation (the VA checklist) be submitted with the quote or only upon award?”

Answer 7. Yes, please see Amendment 0001 revisions to Instructions to Offerors, number 7.

Question 8.

“Is this procurement specific to the Central Texas VA (Temple) or intended as a broader or national award?”

Answer 8. Please see page 1, section 15; and Page 9, Statement of Work, section 8.0

Question 9.

“Will it be a small-business set-aside or a full and open competition, and which NAICS code does the VA plan to use—518210 or a training-related code such as 611420?”

Answer 9. Please see page 1, section 10.

Question 10.

“For brand-name-or-equal submissions, will vendors be required to provide proof of OEM authorization or reseller status at the quote stage?”

Answer 10. Yes, please see Amendment 0001 revisions to Instructions to Offerors, number 8.

Question 11.

“How will price be evaluated—on a lowest-price-technically-acceptable basis or as a best-value tradeoff considering technical merit, user experience, compliance, and support?”

Answer 11. Please see page 42, E.6 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

Question 12.

“For multi-year subscriptions, should pricing for the option years be locked, or may vendors include escalation provisions?”

Answer 12. Pricing shall be firm-fixed pricing.

Question 13.

“Is any data migration or export from prior systems expected during transition, and will the VA require a Business Associate Agreement (BAA) under HIPAA for patient-related data?”

Answer 13. There is no expectation of requirement for data migration or export from prior systems. No, the VA will not require a BAA under HIPAA.

Question 14.

“Are there any anticipated changes between the pre-solicitation and final RFQ, such as license counts, start date, or contract structure?”

Answer 14. No. Please note RFQ 36C25726Q0058 is the formal RFQ release, posted on 10/28/2025.

Question 15.

“Is the VA planning an industry day, pre-bid meeting, or vendor Q&A session before the formal RFQ release?”

Answer 15. No. Please note, RFQ 36C25726Q0058 is the formal RFQ release, posted on 10/28/2025. Questions may be submitted in accordance with the RFQ, page 36, Technical Questions section. Answers will be posted in an amendment.

Question 16.

“We are exploring reseller partnerships for digital health education platforms and would like to confirm whether the VA expects OEM authorization to be submitted at the quote stage.”

Answer 16. Yes, please see Amendment 0001 revisions to Instructions to Offerors, number 8.

Question 17.

“Would it be possible to schedule a brief introductory call with you or your technical representative to discuss the VA’s objectives for this initiative?”

Answer 17. No, as that may present as an unfair advantage during this stage of the procurement process. Submission of the questions was appropriate. The requirements are stated in the Statement of Work.

Question 18.

“And would it be appropriate to share a one-page capability statement highlighting our SaaS and digital-health delivery experience for your market-research files?”

Answer 18. No, a Sources Sought was issued from 10/10/25-10/17/25 on SAM.gov under 36C25725Q0903. That would have been the appropriate time.

End of Document