36C25721Q1183.docx

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

GENERAL INFORMATION

NCO 17 North Texas Healthcare System NCO 17 Network Contracting Activity 4500 S. Lancaster Road Dallas TX 75216

POINT OF CONTACT*

Contract Specialist / Contracting Officer Rastreva D. Upshaw, CS / Danise D. Burt, CO rastreva.upshaw@va.gov rastreva.upshaw@va.gov / danised.burt@va.gov

PLACE OF PERFORMANCE

Amarillo and Lubbock-see Description for addresses

6010 W Amarillo Blvd

Amarillo Texas

ADDITIONAL INFORMATION

DESCRIPTION

This is a Combined Synopsis/Solicitation for commercial items prepared in accordance with the format in FAR 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only Solicitation; quotes are being requested and a written solicitation will not be issued.

Solicitation number 36C25721Q1183 is issued as a Request for Quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular.

SET-ASIDE: This requirement is a Total Service-Disabled Veteran-Owned Small Business Set-Aside.

In accordance with VAAR 852.219-11, any SDVOSB submitting a quote for this action must be verified for ownership and control and is so listed in the vendor information pages database (http://www.vetbiz.gov) – upon submission of quote. Only qualified offerors may submit bids.

NAICS Code: 339112 and Size Standard is 1000 Employees. In order to be eligible for award an offeror must be a SDVOSB for the applicable NAICS code at the time of the quote submission and at the time of award.

Introduction: The Government intends to award a firm fixed price contract based on this solicitation.

Description of Supplies: The Contractor is required to provide Server Drug Library & Extended Warranty: ICU Medical MedNet Implementation, Annual User, and Additional Site Implementation.

Place(s) of Performance:

Department of Veterans Affairs Amarillo VA Health Care System -Amarillo and Lubbock

Thomas E. Creek VA Medical Center 6010 Amarillo Boulevard, West Amarillo, TX 79106

New Lubbock Outpatient Clinic 3510 4th Street Lubbock, TX 79415

Delivery Date: 30 days after receipt of award.

Type of Contract: A Firm Fixed Price

EVALUATIONS:

Evaluation of quotes will be conducted using Simplified Acquisition Procedures in accordance with FAR 13.106-2 Evaluation of Quotes.

Please read each section below carefully for the submittals and information required as part of the evaluation. Failure to provide the requested information below shall be considered non-compliant and your quote could be removed from the evaluation process.

Offeror quotes shall be evaluated under FAR 13.106-2(b)(3) Comparative Evaluation. Comparative evaluation is the side by side pairwise comparison of quotes based on factors resulting in a Contracting Officer decision for the quote most favorable to the Government. The Government reserves the right to consider a quotation other than the lowest price that provides additional benefit(s). Quotations may exceed minimum requirements of the solicitation. The Government reserves the right to select a quotation that provides benefit to the Government that exceeds the minimum requirements of the solicitation but is not required to do so. Each response must meet the minimum requirements of the solicitation.

The Government is not obligated to determine a competitive range, conduct discussions with all contractors, solicit final revised quotes, and use other techniques associated with FAR Part 15. The contracting techniques associated with FAR Part 15 are not mandatory.

The Government will issue a contract to the responsible offeror whose quotation conforming to the solicitation will be most advantageous to the Government, price and other factors considered.

The Government shall award a contract resulting from this solicitation. The following factors shall be used to evaluate offers:

1. Vendor is a certified SDVOSB in VIP.

2. Vendor must be registered is SAM with applicable NAICS code by the close of solicitation.

3. Vendor must provide past performance for similar service (CPARS).

4. Technical Approach: The Government will evaluate how the offeror’s approach meets the requirements in accordance with the solicitation and Statement of Work and indicates a thorough approach and understanding of the requirements.

5. Price: Price will be evaluated independently of the non-price factors.

QUOTE SUBMISSION DEADLINE: Quotes must be received no later than Friday, July 30, 2021 at 4:30 pm CST. Email your quote to Rastreva.Upshaw@va.gov and Danised.Burt@va.gov. The subject line must specify 36C25721Q1183 – Amarillo VA Medical Center and Lubbock Outpatient Clinic - Server Drug Library & Extended Warranty. There will be no automated email notification of receipt of quotes. All quotes received without requested documentation will not be considered. Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f).

QUOTE/OFFER SHOULD BE BROKEN DOWN AS FOLLOWS:

PRICE/COST SCHEDULE

- Amarillo

- Amarillo

- Lubbock

SUBMISSION OF QUOTE (FAR 52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS):

1. The Offeror shall submit their quote on company letterhead and shall include unit price, overall total price, name, address, and telephone number of the offeror, and firm's DUNS#.

2. The Offeror shall provide sufficient evidence that they possess adequate resources, capability, experience, responsibility, and integrity to meet the technical capabilities to comply with the requirements of the resulting contract.

3. The Offeror shall be registered in SAM.gov prior to contract award.

4. To facilitate the award process, all quotes must include a statement regarding the terms and conditions herein as follows:

"The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."

OR

"The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:"

5. The offeror shall meet the limitation in subcontracting clause. The subcontract vendor must be similarly situated in the same.

6. The offeror shall outline how they will be in agreeance/compliance with the limitations on subcontracting requirements in 13 CFR §125.6. Any quotes using subcontractors or teaming partners to perform any part of the work must show the subcontractor or teaming partner to be similarly situated as the prime. A similarly situated subcontractors or teaming partners is a company who has the same size standard and NAICS code as the prime offeror/vendor.

7. Similarly situated entity is a subcontractor that has the same small business program status as the prime contractor. This means that: For a HUBZone requirement, a subcontractor that is a qualified HUBZone small business concern; for a small business set-aside, partial set-aside, or reserve a subcontractor that is a small business concern; for a SDVO small business requirement, a subcontractor that is a self-certified SDVO SBC; for an 8(a) requirement, a subcontractor that is an 8(a) certified Program Participant; for a WOSB or EDWOSB contract, a subcontractor that has complied with the requirements of part 127. In addition to sharing the same small business program status as the prime contractor, a similarly situated entity must also be small for the NAICS code that the prime contractor assigned to the subcontract the subcontractor will perform.

The following clauses and provisions apply to this solicitation:

52.209-5, Certification Regarding Responsibility Matters 52.212-1, Instructions to Offerors- Commercial Items (OCT 2018)

52.212-3, Offeror Representations and Certifications-Commercial Items

52.212-4, Contract Terms and Conditions-Commercial Items

52.212-5, Contract Terms and Conditions Required to Implement Statues or Executive Orders-Commercial Items 52.203-17 Contractor Employee Whistleblower Rights and Requirements to Inform Employees of Whistleblower Right 52.203-99 Prohibition of Contracting with Entities That Require Certain Internal Confidentiality Agreements 52.219-8, Utilization of Small Business Concerns (OCT 2014) (15 U.S.C. 637(d)(2) and (3).

52.219-14, Limitations on Subcontracting 52.222-3, Convict Labor 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving 52.228-5 Insurance-Work on a Government Installation (JAN 1997)

52.232-33, Payment by Electronic Funds Transfer-System for Award Management 52.237-3 Continuity of Services (JAN 1991)

52.232-39, Unenforceability of Unauthorized Obligations (In the FAR https://www.acquisition.gov/far/html/52_232.html#wp1160005) 52.233-3, Protest after Award (In the FAR https://www.acquisition.gov/far/html/52_233_240.html) 852.203-70, Commercial Advertising (JAN 2008) 852.219-10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set- Aside.

852.232-72, Electronic Submission of Payment Requests

852.237-70, Contractor Responsibilities 852.273-70, “Late Offers” (Jan 2003)

52.252-1, Solicitation Provisions Incorporated by Reference:

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es).

52.252-2, Clauses Incorporated by Reference:

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address (es). Full text can be obtained at http://www.acquisition.gov/far/index.html

LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes FAR 52.219-14, Limitations on Subcontracting, and VAAR 852.219-10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set- Aside. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

52.233-2 SERVICE OF PROTEST (SEP 2006)

Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from:

Hand-Carried Address:

Department of Veterans Affairs Network Contracting Office (NCO 17) NCO 17 – RPO West 124 E. Hwy 67 Duncanville, Texas 75137

Mailing Address:

Department of Veterans Affairs Network Contracting Office (NCO 17) NCO 17 – RPO West 124 E. Hwy 67 Duncanville, Texas 75137

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

(End of Provision)

VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018)

(a) Any protest filed by an interested party shall—

(1) Include the name, address, fax number, email and telephone number of the protester;

(2) Identify the solicitation and/or contract number;

(3) Include an original signed by the protester or the protester’s representative and at least one copy;

(4) Set forth a detailed statement of the legal and factual grounds of the protest, including a description of resulting prejudice to the protester, and provide copies of relevant documents;

(5) Specifically request a ruling of the individual upon whom the protest is served;

(6) State the form of relief requested; and

(7) Provide all information establishing the timeliness of the protest.

(b) Failure to comply with the above may result in dismissal of the protest without further consideration.

(c) Bidders/offerors and Contracting Officers are encouraged to use alternative dispute resolution (ADR) procedures to resolve protests at any stage in the protest process. If ADR is used, the Department of Veterans Affairs will not furnish any documentation in an ADR proceeding beyond what is allowed by the Federal Acquisition Regulation.

(End of Provision)

VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

(a) As an alternative to filing a protest with the Contracting Officer, an interested party may file a protest by mail or electronically with: Executive Director, Office of Acquisition and Logistics, Risk Management and Compliance Service (003A2C), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420 or Email: EDProtests@va.gov.

(b) The protest will not be considered if the interested party has a protest on the same or similar issue(s) pending with the Contracting Officer.

(End of Provision) PLEASE NOTE: The correct mailing information for filing alternate protests is as follows:

Or for solicitations issued by the Office of Construction and Facilities Management:

REQUIRED REGISTRATION WITH CONTRACTOR PERFORMANCE SYSTEM (CPARS):

· As prescribed in Federal Acquisition Regulation (FAR) Part 42.15, the Department of Veterans Affairs (VA) evaluates contractor past performance on all contracts that exceed $100,000 and shares those evaluations with other Federal Government contract specialists and procurement officials. The FAR requires that the contractor be provided an opportunity to comment on past performance evaluations prior to each report closing. To fulfill this requirement VA uses an online database, the Contractor Performance System (CPARS), which is maintained by the National Institutes of Health (NIH). The CPS database information is shared with the Past Performance Information Retrieval System (PPIRS) database, which is available to all Federal agencies.

· Each contractor whose contract award is estimated to exceed $100,000.00 is required to register with the NIH CPS database at the following web address: http://www.cpars.gov/

· Training and help in registering can be obtained by contacting the point of contact information listed at this website and the hyper-link for training or by phone at 207-438-1690.

· For contracts with a period of one year or less, the contracting officer will perform a single evaluation when the contract is complete. For contracts exceeding one year, the contracting officer will evaluate the contractor’s performance annually. Interim reports will be filed each year until the last year of the contract, when the final report will be completed. The report shall be assigned in CPS to the contractor’s designated representative for comment. The contractor representative will have thirty days to submit any comments and re-assign the report to the VA contracting officer.

· The Duncan Hunter National Defense Authorization Act of 2009 (Public Law 110-417) was enacted on October 14, 2008. Section 872 of this Act required the development and maintenance of an information system that contains specific information on the integrity and performance of covered Federal agency contractors and grantees. The Federal Awardees Performance and Integrity Information System (FAPIIS) were developed to address these requirements. FAPIIS is a distinct application that is accessed through the Past Performance Information System (PPIRS) and is available to federal acquisition professionals for their use in award and responsibility determinations. FAPIIS provides users access to integrity and performance information from the FAPIIS reporting module in the Contractor Performance Assessment Reporting System (CPARS), proceedings information from the Central Contractor Registration (CCR) database, and suspension/disbarment information from the Excluded Parties List system (EPLS).

Statement of Work

Amarillo/Lubbock Facilities Purpose: The purpose is to procure an ICU Medical MedNet Premium Implementation with Additional Sites for the Amarillo VA Medical Center and the Lubbock Outpatient Clinic.

Goal: Attain requirement services to provide appropriate standard of care for all veteran patients at the Amarillo VAMC and Lubbock OPC.

Government Furnished Resources: Information Sources. Agency personnel shall be available for technical exchanges. Documentation: All applicable documentation shall be available on-site to the contractor at task start. All materials shall remain the property of the Government and shall be returned to the Contracting Officer Representative (COR) upon request or at the completion of this task. Packing list shall include lot numbers, serial numbers and expiration dates of all delivered products and equipment.

Security Requirements:

In reference to VHA Handbook 6500.6 Appendix A, Blocks 6 and 7, the equipment included in this contract does not capture and process ePHI over the hospital network.

• In reference to VHA Handbook 6500.6 Appendix A, Block 6, the equipment (or service) included in this contract does not involve connection of IT devices to a VA network. Therefore, C&A, SAP, & the following from App C do not apply.

• The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information protection, patient privacy, and information system security as delineated in this contract.

• During install, training, warranty repair and/or maintenance provided by the contractor, they may have physical administrative access to the equipment included in this contract that capture and process ePHI. If warranty repair is done off-site, all hard drives or other data storage devices will be removed or purged of data, prior to release to contractor.

• Privacy and HIPAA Focused Training Web-Based (WBT): VA Course No. VA10203 is the official privacy training for VA employees, contractors, and volunteers who have access to protected health information (PHI) in the performance of their official duties or have access to VA systems (e.g. CPRS or VistA Web). All contracted employees will complete this training prior to being granted access to the subject equipment, or to the data therein. The training is available on the VA TMS website at: https:// www.tms.va.gov. Contractor will provide evidence of training to the COR, if requested.

• The Contractor personnel must follow all VA policies, standard operating procedures, applicable laws and regulations while on VA property. Violations of VA regulations and policies may result in citation and disciplinary measures for persons violating the law.

• The Contractor must obtain all necessary licenses and/or permits required to perform the work, except for software licenses that need to be procured from a Contractor or vendor in accordance with the requirements document. The Contractor must take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract.

Place of Performance Delivery: The contractor shall provide the following for shipment and delivery of equipment:

Timely submission of deliverables are essential to successful completing this requirement. The system must ship within 30 days as this is an essential piece of equipment for the hospital. Schedules for deliverables are specified below.

Warranty: The contractor shall provide the standard 12- or 24-months warranty; with an option to purchase an extended warranty of 3-5 years that will cover all parts, labor, supplies, travel costs, and user support at no additional cost to the Government.

Inspection and Acceptance: Only the Contracting Officer (CO) or Contracting Officer’s Representative (COR) has the authority to inspect, accept or reject all deliverables. All rejected deliverables will be corrected at the contractor’s expense with no additional cost to the government. The system must ship within 30 days as this is an essential piece of equipment for the hospital.

• The contractor’s proposal shall provide a complete set of unabridged operator manuals, service manuals, electronic schematics, troubleshooting guides, and parts lists for each piece of equipment which is part of the system procured by the Medical Center.

• The contractor’s proposal shall provide a complete set of manufacturer’s cleaning guidelines/instruction for each system component that is used.

Place of Performance:

• Timely submission of deliverables is essential to successful completing this requirement. Schedules for deliverables are specified below. On-site delivery team to perform unpacking, uncrating, and removal of packing material, setup and inside delivery to location specified by Contracting Officer Representative (COR) or delegate.

• The Contractor shall ship the procurement/item to: Amarillo VA Medical Center – Logistics Service Warehouse 6010 Amarillo Blvd.West, Amarillo, TX 79106

Hours of Operations:

Delivery shall be scheduled from 7:30 am - 4:00 p.m., Monday through Friday, excluding Federal Holidays.

There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, four are set by date:

New Year's Day January 1 Independence Day July 4 Veterans Day November 11 Christmas Day December 25 If any of the above falls on a Saturday, then Friday must be observed as a holiday. Similarly, if one falls on a Sunday, then Monday must be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

Mandatory Check in/out and Removable of Media Scanning:

• For any services performed on-site the Contractor must, upon arrival at the AMAVAMC, report to the Facility POC to check in before proceeding to the any department and before performing any services.

• Prior to leaving the medical center, the Contractor must check out with the POC. This check in and check out is mandatory.

• Upon check in the Contractor must ensure that any removable media is scanned by the Biomedical Engineering Section prior to connecting to any AMAVAMC network, device or system. The Contractor must provide any removable media to Biomedical Engineering staff to perform malware/virus scan checks. The Government will not perform any virus or malware removal on the Contractor’s removable media.

• The Contractor shall be responsible for assessing the Medical Center for all requirement cabling and other equipment needed for installation.

• The contractor will disassemble and remove the old machine to the dock, uncrate and set up the new machine in place, and assemble the new unit and make all internal connections.

• The contractor will re-connect the new unit to the existing utilities and perform the start-up check to ensure proper function.

• The Contractor will consult and coordinate with the in-house engineering group to gain access to restricted areas.

• All installation plans will be reviewed and signed off on by the project COR and engineering representative.

Points of Contact:

Contracting Officer Representative (COR):

Sandra Cain, AUS – Logistics (90) 6010 Amarillo Blvd. West Amarillo, Texas 79106 O: (806) 355-9703 ext. 14331 C: (806) 676-2186 E: Sandra.cain@va.gov

Operating Constraints:

• All installation and implementation work must be completed after regular business hours and on weekends due to infection control concerns and/or the impedance of patient care. The hours for installation will Amarillo VA Medical Center and Lubbock Outpatient Clinic must have discretion to defer/hold any installations, if locations are not accessible for the installation process.

Specific Tasks:

The Contractor must perform the following:

• The Contractor must attend a Project Kickoff Meeting where the project must be discussed in detail. The meeting will be conducted by conference call and coordinated by the COR within seven (7) days after the contract award.

• Clinical, Surgical, and Bio-med Staff training is required onsite which will be coordinated by the COR within seven (7) days after the contract award.

Scope of Equipment:

1.Professional Services Implementation Scope Summary: ICU Medical MedNet Premium Implementation with Additional Site(s). All ICU Medical services are remote except as specified. Both parties will provide the roles and services indicated below:

a. Customer Executive Sponsor: (a) Designate a project manager, experienced in managing project tasks and deliverables for large multi-disciplinary project and implementation, to serve as the primary point of contact during the implementation; (b) Assist in Scope and Timeline definition; (c) Act as Project Champion, including securing project resources, approving change requests and acting as an escalation point for issue resolution

b. Vendor Project Manager: (a) Facilitate the implementation process, including coordinating activities to complete the implementation plan milestones; (b) Ensure the project objectives and Customer expectations are met; (c) Provide regular progress updates to the Customer’s management team; (d) Facilitate the signature of the Implementation Phase Completion Form

c. Customer Project Manager: (a) Secure resources, identify and resolve issues, risks, in addition to policy and procedure changes impacted at Customer’s facility by the implementation; (b) Manage project progress, including coordinating activities to complete the implementation plan milestones; (c) Coordinate the signature of the Implementation Phase Completion Form

d. Vendor Medical Pharmacy Support: (a) System development of one Drug Library to be used by all sites; (b) Provide one Drug Library training class on the ICU Medical MedNet Meds Drug Library Software and training on ICU Medical MedNet Performance Reports; (c) Provide the Customer with benchmark Drug Library and assist a Customer in developing a customized Drug Library including concentrations, dosing units, etc.; (d) Assist Customer with conducting a clinical review of finalized Drug Library at the main site and secure Drug Library sign-off; (e) Provide an introduction to the ICU Medical Executive Data Analytics (EDA) program including: (i) Quarterly ICU Medical MedNet Scorecards, (ii) Bi-annual infuser Alarm Analysis (if contracted), (iii) Bi-annual EDA reports (if contracted); (f) Consult on LifeCare PCA bar-code preparation if applicable

e. Customer Pharmacist: (a) Appoint staff members to attend one training session on ICU Medical MedNet Safety Software and training on ICU Medical MedNet Performance Reports; (b) Build a customized ICU Medical MedNet Drug Library; (c) Conduct a clinical review of the customized Drug Library and implement identified changes; (d) Complete development and sign-off of customized Drug Library at least three weeks before scheduled device configuration and Drug Library upload; (e) Provide Drug Library sign-off form to ICU Medical; (f) Develop post Go-Live Drug Library update process/ policies for managing and maintaining Drug Library; (g) Identify champion and define a plan for ongoing Executive Data Analytics

f. Vendor Medical Nurse Consultant: (a) Facilitate Clinical Workflow discussion and related clinical/policy guidance; (b) Participate in device configuration selection, and Drug Library build; (c) Assist in the set-up of eLearning modules with the Customer’s LMS system.

(d) Provide classroom education: (i) up to eight (8) hours of consecutive business days, as specified in Table 1, (ii) Weekend coverage and/or non-consecutive days require a separate fee structure; (e) Provide Go-Live support for device implementation per Table 1 with a combination of rounding and pager coverage; (f) Provide electronic copies of education materials for ongoing use by Customer to independently train and support future training needs; (g) Facilitate signature of the Device Cleaning and Disinfecting Agents Form

g. Customer Nursing Clinical Champion: (a) Facilitate Clinical Workflow Review activities with ICU Medical Clinical Lead; (b) Identify/appoint Clinical Education resource(s) to facilitate coordination of device deployment strategy and execution of education plan; (c) Address device-specific workflow considerations and related policies; (d) Encourage all clinical staff to complete eLearning in advance of hands-on training sessions by ICU Medical; (e) Schedule classrooms and staff to attend training sessions; (f) Coordinate devices and tubing to support training sessions; (g) Identify Clinical Experts to train clinicians that do not attend the skills lab training; (h) Assist with patient device conversion and support ongoing training requirements; (i) Coordinate signature of the Device Cleaning and Disinfecting Agents Form

1. h. Vendor Medical Field Service Engineer: (a) Perform one Proof of Concept test for limited number of devices at main site; (b) Configure devices at each site to the ICU Medical MedNet server and perform one Drug Library push at each site; (c) Provide one-time Biomedical Implementation Technical In-Service Training which includes basic pump operation, an overview of the Technical Service Manual, simple in house repairs, and configuring devices, (i) Technical In-Service Training will be provided during the device implementation; (d) Facilitate training attendance form with Biomed team; (e) Review the Biomed specific aspects of ICU Medial MedNet: (i) Drug Library Push, Asset Management, SW report, Asset ID report, Event Logs

1. i. Customer Biomed: (a) Prior to FSE coming on-site for device configuration and Drug Library push: (i) Receive device shipment, unbox, and place asset tags/device IDs on devices, additional costs if performed by ICU Medical, (ii) Create a spreadsheet of device serial numbers and asset tags/device IDs, (iii) Fully charge, clean and perform a pre-safety check of devices; (b) Coordinate the procurement of devices and disposables (Central Supply); (c) Manage device inventory, replacement and return process (Central Supply/Biomed); (d) Ensure staff attendance at Technical In-Service Training during device implementation, additional costs will incur if is training desired at a different scheduled time requiring an additional travel cost; (e) Support development of Go-Live plan; device readiness and deployment; (f) Work with ICU Medical Technical Support Center for post Go-Live questions and support

1. j. Vendor Medical IT: (a) Coordinate IT efforts on the ICU Medical Implementation team; (b) Remotely work with Customer IT Lead to support server/software installation, setup, and maintenance.

(c) Coordinate Proof of Concept for device connectivity to the ICU Medical MedNet software with Customer IT and Customer Biomed; (d) Complete IT Planning Checklist with Customer

1. k. Customer IT: (a) Identify System Administrator for ICU Medical MedNet software; (b) Purchase server based on ICU Medical MedNet technical specification and perform system maintenance.

(c) Provide remote access to servers via virtual private network; (d) During ICU Medical MedNet application installation, provide temporary elevated server system credentials, and temporary SQL SA Level account access; (e) After ICU Medical MedNet system installation, create and manage users for system access; (f) Allow ICU Medical IT to remotely: (i) Install ICU Medical MedNet application and updates, (ii) Configure and update devices, (iii) Provide general support to diagnose and resolve ICU Medical product errors; (g) Provide ICU Medical IT with access and assistance in achieving successful Proof of Concept for device connectivity to ICU Medical MedNet server including device configuration for networking connection; (h) Secure and manage certificates, including policies to handle certificate expiration, required by ICU Medical MedNet software; (i) Assist in ICU Medical MedNet access, training and post Go-Live support issues; (j) Assist in post Go-Live Drug Library transfer and resolving any related issues; (k) Refer to ICU Medical Technical Support Center for ICU Medical MedNet support; (l) Implement a plan for ICU Medical MedNet database maintenance

ICU On-Site or Remote Resources Included

Per VAAR 811.104 and 811.105, I certify the following regarding the above information:

The salient characteristics listed above are essential to the Government’s requirements.

End of Document

Combined Synopsis/Solicitation Notice