36C25720Q0728.docx

STATEMENT OF WORK

Neurologica Samsung X-Ray Equipment Maintenance Agreement

Contract Opportunity Sources Sought Notice

PRODUCT SERVICE CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE

DATE/TIME/ZONE

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

Required Field Contract Opportunity Sources Sought Notice J065 NeuroLogica Samsung X-ray Detecting Equipment SMA 78229 36C25720Q0728 06-08-2020 15:00

CENTRAL TIME, CHICAGO, USA

N 811219 Department of Veterans Affairs VISN17 Network Contracting Activity 7400 Merton Minter Blvd. (10N17/90C) San Antonio TX 78229 pasquale.romano@va.gov

This is a Sources Sought Notice – Constitutes Market Research This is a sources sought notice for market research purposes only to determine the availability of potential businesses with capabilities to provide the services described below. Potential offerors are invited to provide feedback via e-mail to pasquale.romano@va.gov. Responses will be used to determine the appropriate acquisition strategy for a potential future acquisition.

Department of Veterans Affairs, Network contracting Office (NCO) 17 for the Veterans Integrated Service Network (VISN-17), on behalf of the Texas Valley Coastal Bend VA Health Care System (TVCBHCS) Radiology Department is conducting market research to determine if there are sufficient number of qualified vendors able to meet this requirement.

Potential contractors shall provide, at a minimum, the following:

1) Company name, address, point of contact, phone number, e-mail address, and DUNS number.

2) Anticipated North American Industry Classification System (NAICS) code is 811219, size standard is $22M.

3) Provide a brief capability and interest in providing services to TVCBHCS Radiology Service listed in the description below with enough information to determine if your company can meet the requirement (Max 2 pages). The Government is requesting a short statement regarding the company’s ability to provide the services outlined in the Statement of Work (SOW). Any commercial brochures or currently existing marketing material may also be submitted with the capabilities statement. This synopsis is for information and planning purposes only and is not to be construed as a commitment by the Government. The Government will not pay for information solicited. Respondents will not be notified of the results of the evaluation.

This is a sources sought notice only. The information gathered from this request is for information and planning purposes only and will not be released. This does not constitute a solicitation. No solicitation is currently published, pending, or available. If a solicitation is issued, it will be issued at a later date. Responses to requests for information are not offers and cannot be accepted by the Government to form a binding contract. Vendor participation in this response or any informational session is not a promise of future business with the VA. The Government is not obligated, nor shall it pay for any information received from potential sources as a result of this Sources Sought Notice.

Note: I do not have access to the Contract Opportunities Interested Vendor List and therefore any and all interested parties must submit information to me and only me at email below. Responses shall be submitted to pasquale.romano@va.gov no later than 3:00 P.M., CDT, Monday June 8, 2020. Fax or telephone calls will not be accepted.

A. GENERAL INFORMATION

1. Title of Project: Neurologica Samsung X-Ray Equipment Maintenance Agreement

2. Background: The mission of the Department of Veterans Affairs (VA), Veterans Health Care Administration, Valley Coastal Bend Health Care System (VCB), at Harlingen, Texas, is to provide benefits and services to veterans of the United States. In meeting these goals, Ultrasound Service at VCB strives to provide high quality, effective and efficient services to those Departments providing care to the Veterans at the point-of-care as well as throughout all the points of the veterans’ health care in an effective, timely and compassionate manner. VCB depends on the skills and services of the Ultrasound Service to meet mission goals.

3. Scope of Work: This requirement fulfills the need for Full Service of Preventative Maintenance and Repairs of VA owned equipment used in Ultrasound Services. The Contractor shall provide all resources necessary to perform the required tasks.

The Contractor shall provide Scheduled Preventative Maintenance and Emergency Repair Service for the items listed in the below Table 1:

Table 1. Government Equipment Inventory List

The Contractor shall ensure proper service levels are maintained and make certain that equipment performance is optimal in accordance with manufacturer specifications.

All work must be performed by Certified and Qualified Field Service Technician in compliance with applicable manufacturer’s recommendations, codes and standards in its entirety. Maintenance and repair (when necessary) shall be performed as indicated in manufacturer’s requirements and recommendations for this equipment. Additional inspections and tests shall be performed as needed or upon request of the Government.

4. Performance Period: The period of performance of this contract shall consist of one twelve-month base period. At the discretion of the Contracting Officer, the Government may exercise up to four, twelve-month option periods.

All Coordination will be made with the Contracting Officer’s Representative (COR), before work begins. All maintenance and repair services shall be scheduled in advance with the COR and shall occur Monday through Friday, excluding federal holidays, during regular business hours between 8:00 a.m. and 5:00pm. Work at the government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

5. Type of Contract: Firm Fixed Price

6. Place of Performance: The contract will be performed at VA Valley Coastal Bend, Harlingen Outpatient Clinic (HOPC), located at 2106 Treasure Hills Bvld, Harlingen, Texas 78550, and Laredo Outpatient Clinic at 4602 North Bartlett Ave, Laredo TX 78041.

B. CONTRACT AWARD MEETING – Not required at this time

C. GENERAL REQUIREMENTS

The intent of this Statement of Work is to provide a broad overview of the requirements not to list all the requirements. Partial listing of the requirements in this Statement of Work does not reduce or eliminate the obligation of the Contractor to meet all manufacturers’ requirements. The Contractor shall provide scheduled maintenance and emergency repair service for the equipment listed in Table 1 in accordance with all applicable standards and manufacturer’s requirements and recommendations.

1. The Contractor shall perform the required preventative maintenance tasks as scheduled; repairs and maintenance calls will be addressed as needed. The Contractor shall employ Field Service Representatives who has had Original Equipment Manufacturer (OEM) training on each equipment listed in Table 1. Software shall have the current updates provided by the Contractor.

2. The Contractor shall provide all parts, tools, labor, and travel to perform maintenance service and repairs (preventative or corrective). In order to maintain the equipment in accordance with OEM specifications, parts requiring replacement will be replaced on new part basis. All parts that are removed from Government equipment during repairs or preventative maintenance must be turned in to the Biomedical Engineering Department (COR) prior to Contractor departure. All parts shall be OEM.

3. The Contractor shall provide 24x7x365 Technical support/Help Desk support to address questions and problems on an immediate, real-time basis.

4. Preventative maintenance and unscheduled repairs shall be accompanied by:

a. Diagnosis/root cause analysis, defined resolution approach and or workaround or fix.

b. Operator instruction on actions to be taken on the customer’s end to correct the problem.

c. Quality/training initiatives to increase operator knowledge and decrease the number of incoming incidents (informal).

5. At the conclusion of the service visit, and prior to leaving the site. All written deliverables will be phrased in layperson language. Statistical and other technical terminology will not be used without providing a glossary of terms. The contractor shall provide a written service report indicating:

a. the date of service,

b. the model, serial number, and VA identifying number (which is always on a bar code with EE#),

c. the location of the equipment serviced

d. the name of the Contractor personnel performing the work,

e. the service(s) that were performed and the parts replaced.

6. Phone Response: Contractor shall respond to all technical service request within 8 hours and on – site within 24-48 hours of service request. Service repairs fully operational with uptime of 95%, parts order requirement by 6pm and parts overnight delivery.

7. The Contractor will notify the COR, at least three weekdays before a preventative maintenance visit is required. All work shall be coordinated with the COR before commencement of work or entry onto Government premises. The Vendor shall ensure the COR is notified of the name of each Contractor representative assigned to the task at least 24 hours/one business day before the work is to begin.

8. Each representative of the Contractor will be required to sign-in and out at the Security Police prepared to provide a government issued picture identification during the sign-in process. Contractor staff shall remain under escort while on Government premises.

9. This contract includes preventative maintenance and repair services. However, the Contractor shall submit a list of all needed or anticipated repairs revealed, during the performance of preventative maintenance tasks, to the COR (or designee) along with the test reports prior to leaving site.

D. CHANGES TO STATEMENT OF WORK

Any changes to this SOW shall be authorized and approved only through written correspondence from the CO. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO shall be borne by the contractor.

E. TRAVEL

The Government anticipates travel under this effort to perform the tasks associated with the effort through the period of performance. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government. The total estimated number of trips in support of this effort will vary depending on the Vendor proposed schedule and unanticipated equipment failures. The requirement is for (2) contract line items for each period of performance, each of which requires a minimum of one annual preventative maintenance visit per twelve-month period.

F. CONTRACTOR EXPERIENCE REQUIREMENTS – KEY PERSONNEL

All inspections and testing shall be performed by a Certified technician, whose credentials Shall be submitted to the Contracting Officer’s Representative (COR) upon request. The OEM Certificate of Training shall be no less than two years. All Contractor personnel who will perform the required services shall have received the Original Equipment Manufacturer’s repair and maintenance training, specific to the equipment listed in Table 1.

G. INFORMATION SYSTEMS OFFICER, INFORMATION PROTECTION:

The contractor will not have access to VA Desktop computers’, nor will they have access to online resources belonging to the government while conducting services. If removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody.

Privacy Officer:

The contractor will not have access to protected Patient Health Information (PHI) nor will they have the capability of accessing patient information during the services provided to the VA and if removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody. All research data available for Contractor analyses is de-identified.

Records Manager:

1. Records Manager:

a. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

b. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

c. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

d. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

e. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

f. The Government Agency owns the rights to all data/records produced as part of this contract.

g. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.