PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25626Q0808 06-03-2026

LaTonya Mack 601-206-6964 06-17-2026 11am CDT

00586 Department of Veterans Affairs G.V. (Sonny) Montgomery VAMC

1500 E. Woodrow Wilson Dr.

Jackson MS 39216

X 100

X

541519

N/A

00564

Department of Veterans Affairs Veteran’s Healthcare System of the Ozark Food and Nutrition

Fayetteville AR 72703

10N16

Department of Veterans Affairs G.V. (Sonny) Montgomery VAMC A&MM Service (90C) 715 South Pear Orchard Road Ridgeland MS 39157

FSC e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 invoice must be submitted electronically

1-877-489-6135

See CONTINUATION Page

Computrition Software for the Veterans Healthcare System for the Veterans's Healthcare System of the Ozarks with a base year plus (4) year ordering periods. Fayetteville AR 72703

See CONTINUATION Page

36C25626Q0808

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 FSS RFQ INTRODUCTORY LANGUAGE

C.2 VAAR 852.208-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-

OWNED SMALL BUSINESS EVALUATION FACTORS – ORDERS or BPAs (JAN

2023) (DEVIATION)

C.3 VAAR 852.208-71 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-

OWNED SMALL BUSINESS EVALUATION FACTOR COMMITMENTS-ORDERS AND

BPAS (JAN 2023) (DEVIATION)

C.4 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C256

Department of Veterans Affairs

G.V. (Sonny) Montgomery VAMC

1500 E. Woodrow Wilson Dr.

Jackson MS 39216

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other []

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

STATEMENT OF WORK

This solicitation uses a Brand Name or Equal Description of the product required. This permits prospective contractors to offer products other than those specifically referenced by brand name. All offers must work with existing equipment that has already been purchased and is currently in use at the station.

Scope of Work: Base year operation and 4 additional Option Years license for Computrition’s Hospitality Suite Client/Server Software for the Period of 6/8/2026 – 6/8/2027.

Location of Work: Nutrition & Food Service

Veteran’s Healthcare System of the Ozarks requires a food service software system that will automate Food Service Operations and Nutrition Care Management. The software should be Windows based, user-friendly, featuring point and-click functionality and rapid data processing. It must be able to integrate with the VA VISTA system with a preconfigured standalone interface that is ready to be integrated into the hospital network. The system must be in compliance with all IT requirements to include Single Sing On capabilities.

Food Service Operations Management: Manage standardized ingredients, scalable recipes, and menus; automate ordering and inventory; and streamline production. Admission, discharge, transfer, and diet order information need to be able to transfer, in real-time, from VISTA to the new system. It should have a unidirectional interface enabling secure transfer of information from VISTA to the new system without the risk of overwriting data, security breaches or data corruption in the VISTA system. It is used for Menu planning, Inventory, Production Planning, Forecasting, Nutritional Analysis, Purchasing, Automated ordering. Refine Management, Cost controls, and Automated HACCP compliance. Support a tally sheet that can be used for production, plus patient-specific substitutions and date-specific nourishments. Perpetual inventory capability; tracking and history reports by day, week, month, year, vendor, storage location, or inventory group; All reports will be customizable. Report settings will provide the ability to filter the data. Report settings will be able to be saved for future use. All reports will have the ability to be viewed on the screen, printed, or exported to a variety of other formats such as Excel, PDF, HTML, and Graphic. Inventory requirements based on forecasted items; Pre-cost and post-cost capabilities; Ability to define batch, pan or distribution size for production; Ability to transfer items between inventory locations, Ability to generate back-up purchase orders for re-order needs based on the on-hand inventory, on order goods, and committed products; Ability to calculate year to date information by product category; Integrated electronic ordering and confirmation and automated vendor price updates; Ability to have multiple menu types at the same time (Day Care, CLC, and possibly Room Service). In the event of a product recall, users will be able to globally locate and change items within recipes and menus, either for a particular date range, or permanently. Must have the ability to link each recipe, as well as its respective ingredients, nutritional content and potential allergens and compare it to the nutritional assessment and diet order for each patient. It blocks an allergen from being selected, even accidentally, when patients are making their menu selections, avoiding human error.

Foods to which a patient is allergic will never print on a tray ticket, kitchen ticket or a nourishment label.

Include the USDA’s nutrient database of generic foods and the vendor supplied database including manufacturer, distributor and branded item information. The system must allow the end user to add nutrient data for new ingredients as the new information becomes available instead of requiring the customer to wait for vendor-initiated updates.

Nutrition Care Management: Track patients' diet orders and diet order changes; identify patient’s allergies, likes and dislikes, and demographic data; Allow for creation of patient specific meal patterns;

produce on-demand menus and tray tickets; provide comprehensive nutrient analysis and calorie counts; manage food service recipes and menus; and automate HACCP compliance guidelines. Track patient nutritional needs from admission to discharge. Some examples of resident-specific tracking functions: calorie counts reports and tray notes; Carbohydrate counting; tracks like, dislikes, and allergies; preferences, diet orders, including tube feeding management; Medical history, Automatic meal pattern assignment.

It must be able to integrate with the VA VISTA system: Admission, discharge, transfer, and diet order information need to be able to transfer, in real-time, from VISTA to the new system. It should have a unidirectional Interface enabling secure transfer of information from VISTA to the new system without the risk of overwriting data, security breaches or data corruption in the VISTA system.

This request is for Veteran’s Healthcare System of the Ozarks.

VA Privacy information:

It has been determined that protected health information (PHI) may be used, disclosed, accessed, transmitted, created, stored/maintained, and/or destroyed (providing appropriate proof of destruction in compliance with VA Directive 6371) by the Contractor, and a signed business

Associate Agreement (BAA) is required. The Contractor will adhere to the requirements set forth within the BAA, referenced in the solicitation, and shall comply with all applicable VA/VHA Directives. Once awarded, Contractor and Contracting Officer will collaborate with the appropriate Facility Privacy Officer Maegen Jones, Maegen.Jones@va.gov to implement the appropriate BAA.

1. GENERAL. This entire section applies to all acquisitions requiring any Information Security and Privacy language. Contractors, contractor personnel, subcontractors and subcontractor personnel will be subject to the same federal laws, regulations, standards, VA directives and handbooks, as VA personnel regarding information and information system security and privacy.

2. VA INFORMATION CUSTODIAL LANGUAGE. This entire section applies to all acquisitions requiring any Information Security and Privacy language. a. The Government shall receive unlimited rights to data/intellectual property first produced and delivered in the performance of this contract or order (hereinafter “contract”) unless expressly stated otherwise in this contract. This includes all rights to source code and all documentation created in support thereof. The primary clause used to define Government and Contractor data rights is FAR 52.227-14 Rights in Data – General. The primary clause used to define computer software license (not data/intellectual property first produced under this contractor or order) is FAR 52.227-19, Commercial Computer Software License.

mailto:Maegen.Jones@va.gov

b. Information made available to the contractor by VA for the performance or administration of this contract will be used only for the purposes specified in the service agreement, SOW, PWS, PD, and/or contract. The contractor shall not use VA information in any other manner without prior written approval from a VA Contracting Officer (CO). The primary clause used to define Government and Contractor data rights is FAR 52.227-14 Rights in Data – General.

c. VA information will not be co-mingled with any other data on the contractor’s information systems or media storage systems. The contractor shall ensure compliance with Federal and VA requirements related to data protection, data encryption, physical data segregation, logical data segregation, classification requirements and media sanitization.

d. VA reserves the right to conduct scheduled or unscheduled audits, assessments, or investigations of contractor Information Technology (IT) resources to ensure information security is compliant with Federal and VA requirements. The contractor shall provide all necessary access to records (including electronic and documentary materials related to the contracts and subcontracts) and support (including access to contractor and subcontractor staff associated with the contract) to VA, VA's Office Inspector General (OIG), and/or Government Accountability Office (GAO) staff during periodic control assessments, audits, or investigations.

e. The contractor may only use VA information within the terms of the contract and applicable Federal law, regulations, and VA policies. If new Federal information security laws, regulations or VA policies become applicable after execution of the contract, the parties agree to negotiate contract modification and adjustment necessary to implement the new laws, regulations, and/or policies.

f. The contractor shall not make copies of VA information except as specifically authorized and necessary to perform the terms of the contract. If copies are made for restoration purposes, after the restoration is complete, the copies shall be destroyed in accordance with VA Directive 6500, VA Cybersecurity Program and VA Information Security Knowledge Service.

g. If a Veterans Health Administration (VHA) contract is terminated for default or cause with a business associate, the related local Business Associate Agreement (BAA) shall also be terminated and actions taken in accordance with VHA Directive 1605.05, Business Associate Agreements. If there is an executed national BAA associated with the contract, VA will determine what actions are appropriate and notify the contactor.

h. The contractor shall store and transmit VA sensitive information in an encrypted form, using VA-approved encryption tools which are, at a minimum, Federal Information Processing Standards (FIPS) 140-2, Security Requirements for Cryptographic Modules (or its successor) validated and in conformance with VA Information Security Knowledge Service requirements. The contractor shall transmit VA sensitive information using VA approved Transport Layer Security (TLS) configured with FIPS based cipher suites in conformance with National Institute of Standards and Technology (NIST) 800-52, Guidelines for the Selection, Configuration and Use of Transport Layer Security (TLS) Implementations.

i. The contractor’s firewall and web services security controls, as applicable, shall meet or exceed VA’s minimum requirements.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor may use and disclose VA information only in two situations: (i) in response to a qualifying order of a court of competent jurisdiction after notification to VA CO (ii) with written approval from the VA CO. The contractor shall refer all requests for, demands for production of or inquiries about, VA information and information systems to the VA CO for response.

k. Notwithstanding the provision above, the contractor shall not release VA records protected by Title 38 U.S.C. § 5705, Confidentiality of medical quality-assurance records and/or Title 38 U.S.C. § 7332, Confidentiality of certain medical records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse or infection with Human Immunodeficiency Virus (HIV). If the contractor is in receipt of a court order or other requests for the above-mentioned information, the contractor shall immediately refer such court order or other requests to the VA CO for response.

l. Information made available to the contractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract will be protected and secured in accordance with VA Directive 6500 and Identity and Access Management (IAM) Security processes specified in the VA Information Security Knowledge Service.

m. Any data destruction done on behalf of VA by a contractor shall be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management, VA Handbook 6300.1, Records Management Procedures, and applicable VA Records Control Schedules.

n. The contractor shall provide its plan for destruction of all VA data in its possession according to VA Directive 6500 and NIST 800-88, Guidelines for Media Sanitization prior to termination or completion of this contract. If directed by the COR/CO, the contractor shall return all Federal Records to VA for disposition.

o. Any media, such as paper, magnetic tape, magnetic disks, solid state devices or optical discs that is used to store, process, or access VA information that cannot be destroyed shall be returned to VA.The contractor shall hold the appropriate material until otherwise directed by the Contracting Officer’s Representative (COR) or CO. Items shall be returned securely via VA-approved methods. VA sensitive information must be transmitted utilizing VA-approved encryption tools which are validated under FIPS 140-2 (or its successor) and NIST 800-52. If mailed, the contractor shall send via a trackable method (USPS, UPS, FedEx, etc.) and immediately provide the COR/CO with the tracking information. Self-certification by the contractor that the data destruction requirements above have been met shall be sent to the COR/CO within 30 business days of termination of the contract.

p. All electronic storage media (hard drives, optical disks, CDs, back-up tapes, etc.) used to store, process or access VA information will not be returned to the contractor at the end of lease, loan, or trade-in.

Exceptions to this paragraph will only be granted with the written approval of the VA CO.

3. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS. This section applies when any person requires access to information made available to the contractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract.

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees and subcontractors only to the extent necessary to perform the services specified in the solicitation or contract. This includes indirect entities, both affiliate of contractor/subcontractor and agent of contractor/subcontractor.

b. Contractors and subcontractors shall sign the VA Information Security Rule of Behavior (ROB) before access is provided to VA information and information systems (see Section 4, Training, below). The ROB contains the minimum user compliance requirements and does not supersede any policies of VA facilities or other agency components which provide higher levels of protection to VA’s information or information systems. Users who require privileged access shall complete the VA elevated privilege access request processes before privileged access is granted.

c. All contractors and subcontractors working with VA information are subject to the same security investigative and clearance requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors shall be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office of Human Resources and Administration/Operations, Security and Preparedness (HRA/OSP) is responsible for these policies and procedures. Contract personnel who require access to classified information or information systems shall have an appropriate security clearance. Verification of a Security Clearance shall be processed through the Special Security Officer located in HRA/OSP. Contractors shall conform to all requirements stated in the National Industrial Security Program Operating Manual (NISPOM).

d. All contractors and subcontractors shall comply with conditions specified in VAAR 852.204-71(d);

Contractor operations required to be in United States. All contractors and subcontractors working with VA information must be permanently located within a jurisdiction subject to the law of the United States or its Territories to the maximum extent feasible. If services are proposed to be performed abroad the contractor must state where all non-U.S. services are provided. The contractor shall deliver to VA a detailed plan specifically addressing communications, personnel control, data protection and potential legal issues. The plan shall be approved by the COR/CO in writing prior to access being granted.

e. The contractor shall notify the COR/CO in writing immediately (no later than 24 hours) after personnel separation or occurrence of other causes. Causes may include the following: (1) Contractor/subcontractor personnel no longer has a need for access to VA information or VA information systems.

(2) Contractor/subcontractor personnel are terminated, suspended, or otherwise has their work on a VA project discontinued for any reason.

(3) Contractor believes their own personnel or subcontractor personnel may pose a threat to their company’s working environment or to any company-owned property. This includes contractor-owned assets, buildings, confidential data, customers, employees, networks, systems, trade secrets and/or VA data.

(4) Any previously undisclosed changes to contractor/subcontractor background history are brought to light, including but not limited to changes to background investigation or employee record.

(5) Contractor/subcontractor personnel have their authorization to work in the United States revoked.

(6) Agreement by which contractor provides products and services to VA has either been fulfilled or terminated, such that VA can cut off electronic and/or physical access for contractor personnel.

f. In such cases of contract fulfillment, termination, or other causes; the contractor shall take the necessary measures to immediately revoke access to VA network, property, information, and information systems (logical and physical) by contractor/subcontractor personnel. These measures include (but are not limited to): removing and then securing Personal Identity Verification (PIV) badges and PIV – Interoperable (PIV-I) access badges, VA-issued photo badges, credentials for VA facilities and devices, VA-issued laptops, and authentication tokens. Contractors shall notify the appropriate VA COR/CO immediately to initiate access removal.

g. Contractors/subcontractors who no longer require VA accesses will return VA-issued property to VA.

This property includes (but is not limited to): documents, electronic equipment, keys, and parking passes. PIV and PIV-I access badges shall be returned to the nearest VA PIV Badge Issuance Office. Once they have had access to VA information, information systems, networks and VA property in their possessions removed, contractors shall notify the appropriate VA COR/CO.

4. TRAINING. This entire section applies to all acquisitions which include section 3. a. All contractors and subcontractors requiring access to VA information and VA information systems shall successfully complete the following before being granted access to VA information and its systems: (1) VA Privacy and Information Security Awareness and Rules of Behavior course (Talent Management System (TMS) #10176) initially and annually thereafter.

(2) Sign and acknowledge (electronically through TMS #10176) understanding of and responsibilities for compliance with the Organizational Rules of Behavior, relating to access to VA information and information systems initially and annually thereafter; and

(3) Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system or information access [to be defined by the VA program official and provided to the VA CO for inclusion in the solicitation document – i.e., any role-based information security training].

b. The contractor shall provide to the COR/CO a copy of the training certificates and certification of signing the Organizational Rules of Behavior for each applicable employee within five days of the initiation of the contract and annually thereafter, as required.

c. Failure to complete the mandatory annual training is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the required training is complete.

5. SECURITY INCIDENT INVESTIGATION. This entire section applies to all acquisitions requiring any Information Security and Privacy language. a. The contractor, subcontractor, their employees, or business associates shall immediately (within one hour) report suspected security / privacy incidents to the VA OIT’s Enterprise Service Desk (ESD) by calling (855) 673-4357 (TTY: 711). The ESD is OIT’s 24/7/365 single point of contact for IT-related issues. After reporting to the ESD, the contractor, subcontractor, their employees, or business associates shall, within one hour, provide the COR/CO the incident number received from the ESD.

b. To the extent known by the contractor/subcontractor, the contractor/ subcontractor's notice to VA shall identify the information involved and the circumstances surrounding the incident, including the following: (1) The date and time (or approximation of) the Security Incident occurred.

(2) The names of individuals involved (when applicable).

(3) The physical and logical (if applicable) location of the incident.

(4) Why the Security Incident took place (i.e., catalyst for the failure).

(5) The amount of data belonging to VA believed to have been compromised.

(6) The remediation measures the contractor is taking to ensure no future incidents of a similar nature.

c. After the contractor has provided the initial detailed incident summary to VA, they will continue to provide written updates on any new and relevant circumstances or facts they discover. The contractor, subcontractor, and their employes shall fully cooperate with VA or third-party entity performing an independent risk analysis on behalf of VA. Failure to cooperate may be deemed a material breach and grounds for contract termination.

d. VA IT contractors shall follow VA Handbook 6500, Risk Management Framework for VA Information Systems VA Information Security Program, and VA Information Security Knowledge Service guidance for implementing an Incident Response Plan or integrating with an existing VA implementation.

e. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG, and the VA Office of Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

f. The contractor shall comply with VA Handbook 6500.2, Management of Breaches Involving Sensitive Personal Information, which establishes the breach management policies and assigns responsibilities for the oversight, management and reporting procedures associated with managing of breaches.

g. With respect to unsecured Protected Health Information (PHI), the contractor is deemed to have discovered a data breach when the contractor knew or should have known of breach of such information. When a business associate is part of VHA contract, notification to the covered entity (VHA) shall be made in accordance with the executed BAA.

h. If the contractor or any of its agents fails to protect VA sensitive personal information or otherwise engages in conduct which results in a data breach involving any VA sensitive personal information the contractor/subcontractor processes or maintains under the contract; the contractor shall pay liquidated damages to the VA as set forth in clause 852.211-76, Liquidated Damages—Reimbursement for Data Breach Cos

Vendor requirements access and activities:

A. Records Management: Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.

1. “Federal record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.

a) The term Federal record:

(1) Includes U.S. Department of Veterans Affairs (VA) records.

(2) does not include personal materials.

(3) applies to records created, received, or maintained by Contractors pursuant to their VA contract.

(4) may include deliverables and documentation associated with deliverables.

2. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C.

chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.

3. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.

4. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created while performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.

5. VA and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of VA or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to VA. The agency must report promptly to NARA in accordance with 36 CFR 1230.

6. The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records, or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the contract. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to VA control, or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the contract.

Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).

7. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and [Agency] guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.

8. The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with VA policy.

9. The Contractor shall not create or maintain any records containing any non-public VA information that are not specifically tied to or authorized by the contract.

10. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.

11. The VA owns the rights to all data and records produced as part of this contract.

All deliverables under the contract are the property of the U.S. Government for which VA shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.

12. The Contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this contract, and require written subcontractor acknowledgment of same.

13. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBE

R

DESCRIPTION OF

SUPPLIES/SERVIC

ES

QUANTIT

Y

UNI

T UNIT PRICE AMOUNT

1.00 EA ________________

NCM/FOM Platinum

Multi-Site HL 7 ADT/Orders/Tube Feeding-Additional Site

HS SINGLE SIGN ON MODULE

Extended Support Services

On Site Application Training/Consulting

Training Travel Expenses

GRAND TOTAL ________________

B.3 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY

DELIVERY

DATE

1.00

SECTION C - CONTRACT CLAUSES

C.1 FSS RFQ INTRODUCTORY LANGUAGE

The terms and conditions of the contractor's FSS contract (including any contract modifications) apply to all Blanket Purchase Agreements (BPA) and task or delivery orders issued under the contract as a result of this RFQ. When a lower price has been established, or when the delivery terms, FOB terms, or ordering requirements have been modified by the BPA or task/delivery order, those modified terms will apply to all purchases made pursuant to it and take precedence over the FSS contract. Any unique terms and conditions of a BPA or order issued under the contract that are not a part of the applicable FSS contract will govern. In the event of an inconsistency between the terms and conditions of a BPA or task/delivery order and the Contractor's FSS terms, other than those identified above, the terms of the FSS contract will take precedence.

C.2 VAAR 852.208-70 SERVICE-DISABLED VETERAN-OWNED AND

VETERAN-OWNED SMALL BUSINESS EVALUATION FACTORS – ORDERS

or BPAs (JAN 2023) (DEVIATION)

(a) In an effort to increase contracting opportunities for Veterans, depending on the evaluation factors included in the solicitation, VA will evaluate responses received based on the schedule Contractor’s certified service-disabled veteran-owned small business/veteran-owned small business (SDVOSB/VOSB) status; and/or their proposed use of certified SDVOSB/VOSB listed in the SBA certification database on the SBA Veteran Small Business Certification Program portal at https://veterans.certify.sba.gov/ (see 13 CFR 128) as subcontractors or teaming partners.

(b) To receive credit under this clause a contractor or subcontractor must be listed, at time of submission of offer/quotes and at time of award, as certified SDVOSB/VOSB in the SBA certification database on the SBA Veteran Small Business Certification Program portal at https://veterans.certify.sba.gov/ (see 13 CFR 128) and be otherwise eligible in accordance with SBA size Standards for the acquisition and limitations on subcontracting requirements set forth in SBA regulations (see 13 CFR 121, 125 and 128.).

(c) A certified SDVOSB listed in the SBA certification database schedule holder will receive full credit, and a certified VOSB listed in the SBA certification database schedule holder will receive partial credit for the SDVOSB/VOSB status evaluation factor.

(d) Offerors other than SDVOSBs or VOSBs proposing to use certified SDVOSBs/VOSBs listed in the SBA certification database as subcontractors/teaming partners, will receive some consideration under this evaluation factor. To receive consideration, offerors must provide in their proposals:

(1) The name(s) and contact information of the certified SDVOSB(s)/VOSB(s) listed in the SBA certification database with whom they intend to team or subcontract.

(2) A brief description of the proposed team or subcontractor(s) arrangement.

https://veterans.certify.sba.gov/ https://veterans.certify.sba.gov/

(3) The approximate dollar value of the proposed teaming arrangements or subcontract(s).

(4) Evidence of teaming partner/ subcontractor’s listing in the SBA certification database.

(e) Pursuant to 38 U.S.C. 8127(g), any business concern that is determined by VA to have willfully and intentionally misrepresented a company’s SDVOSB/VOSB status is subject to debarment for a period of not less than five years. This includes the debarment of all principals in the business.

(End of Clause)

C.3 VAAR 852.208-71 SERVICE-DISABLED VETERAN-OWNED AND

VETERAN-OWNED SMALL BUSINESS EVALUATION FACTOR

COMMITMENTS-ORDERS AND BPAS (JAN 2023) (DEVIATION)

(a) The Contractor agrees, if selected on the basis of having certified service-disabled veteran-owned small business (SDVOSB) or veteran-owned small business (VOSB) status (see 13 CFR 128), to comply with the eligibility requirements in subpart 819.70, including the limitation on subcontracting requirements at 13 CFR 125.6.

(b) The Contractor agrees, if selected for award on the basis of teaming/subcontracting in accordance with 852.208–70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors—Orders and BPAs, to use the evaluated firm(s) as proposed or if approved by contracting officer to substitute one or more certified SDVOSB/VOSB listed in the SBA certification database for work of the same or similar value.

(c) Pursuant to 38 U.S.C. 8127(g), any business concern that is determined by VA to have willfully and intentionally misrepresented a company’s SDVOSB/VOSB status is subject to debarment for a period of not less than five years. This includes the debarment of all principals in the business.

(End of Clause)

C.4 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

(End of Clause)

FAR

Number

Title Date

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.203-70 COMMERCIAL ADVERTISING MAY 2018

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS NOV 2018

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER OCT 2020

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR

ATTACHMENTS

REGISTER OF WAGE DETERMINATIONS UNDER | U.S.

DEPARTMENT OF LABOR

THE SERVICE CONTRACT ACT | EMPLOYMENT

STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND

HOUR DIVISION

| WASHINGTON

D.C. 20210 | Wage Determination No.: 2015-5109 Daniel W. Simms Division of | Revision No.: 30 Director Wage Determinations| Date Of Last Revision: 5/13/2026

State: Arkansas

Area: Arkansas Counties of Benton, Madison and Washington

**Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE

FOOTNOTE RATE

01000 - Administrative Support And Clerical Occupations 01011 - Accounting Clerk I 16.94 01012 - Accounting Clerk II 19.02 01013 - Accounting Clerk III 21.27 01020 - Administrative Assistant 30.80 01035 - Court Reporter 20.67 01041 - Customer Service Representative I 15.05 01042 - Customer Service Representative II 16.43 01043 - Customer Service Representative III 18.44 01051 - Data Entry Operator I 16.86 01052 - Data Entry Operator II 18.40 01060 - Dispatcher, Motor Vehicle 22.59 01070 - Document Preparation Clerk 18.65 01090 - Duplicating Machine Operator 18.65 01111 - General Clerk I 15.23 01112 - General Clerk II 16.62 01113 - General Clerk III 18.66 01120 - Housing Referral Assistant 23.05

01141 - Messenger Courier 17.57 01191 - Order Clerk I 17.71 01192 - Order Clerk II 19.68 01261 - Personnel Assistant (Employment) I 18.81 01262 - Personnel Assistant (Employment) II 21.04 01263 - Personnel Assistant (Employment) III 23.46 01270 - Production Control Clerk 24.62 01290 - Rental Clerk 16.81 01300 - Scheduler, Maintenance 18.48 01311 - Secretary I 18.48 01312 - Secretary II 20.67 01313 - Secretary III 23.05 01320 - Service Order Dispatcher 20.20 01410 - Supply Technician 30.80 01420 - Survey Worker 18.06 01460 - Switchboard Operator/Receptionist 17.00 01531 - Travel Clerk I 15.47 01532 - Travel Clerk II 17.36 01533 - Travel Clerk III 19.42 01611 - Word Processor I 16.47 01612 - Word Processor II 18.48 01613 - Word Processor III 20.67

05000 - Automotive Service Occupations

05005 - Automobile Body Repairer, Fiberglass 23.63 05010 - Automotive Electrician 21.18 05040 - Automotive Glass Installer 19.69 05070 - Automotive Worker 19.69 05110 - Mobile Equipment Servicer 16.72 05130 - Motor Equipment Metal Mechanic 22.69 05160 - Motor Equipment Metal Worker 19.69 05190 - Motor Vehicle Mechanic 22.69 05220 - Motor Vehicle Mechanic Helper 15.19 05250 - Motor Vehicle Upholstery Worker 18.20 05280 - Motor Vehicle Wrecker 19.69 05310 - Painter, Automotive 21.18 05340 - Radiator Repair Specialist 19.69 05370 - Tire Repairer 16.79 05400 - Transmission Repair Specialist 22.69

07000 - Food Preparation And Service Occupations 07010 - Baker 14.86 07041 - Cook I 15.64 07042 - Cook II 18.46 07070 - Dishwasher 13.65 07130 - Food Service Worker 15.18 07210 - Meat Cutter 17.81 07260 - Waiter/Waitress 12.92

09000 - Furniture Maintenance And Repair Occupations 09010 - Electrostatic Spray Painter 22.63 09040 - Furniture Handler 12.96 09080 - Furniture Refinisher 22.63 09090 - Furniture Refinisher Helper 16.20 09110 - Furniture Repairer, Minor 19.42 09130 - Upholsterer 22.63

11000 - General Services And Support Occupations 11030 - Cleaner, Vehicles 17.23 11060 - Elevator Operator 15.11 11090 - Gardener 24.30 11122 - Housekeeping Aide 15.11 11150 - Janitor 15.11 11210 - Laborer, Grounds Maintenance 17.67 11240 - Maid or Houseman 13.64 11260 - Pruner 15.66 11270 - Tractor Operator 22.11 11330 - Trail Maintenance Worker 17.67 11360 - Window Cleaner 17.05

12000 - Health Occupations 12010 - Ambulance Driver 18.58 12011 - Breath Alcohol Technician 25.64 12012 - Certified Occupational Therapist Assistant 38.77

12015 - Certified Physical Therapist Assistant 31.64 12020 - Dental Assistant 20.15 12025 - Dental Hygienist 40.17 12030 - EKG Technician 37.52 12035 - Electroneurodiagnostic Technologist 37.52 12040 - Emergency Medical Technician 18.58 12071 - Licensed Practical Nurse I 22.92 12072 - Licensed Practical Nurse II 25.64 12073 - Licensed Practical Nurse III 28.57 12100 - Medical Assistant 18.18 12130 - Medical Laboratory Technician 24.52 12160 - Medical Record Clerk 17.48 12190 - Medical Record Technician 19.55 12195 - Medical Transcriptionist 16.62 12210 - Nuclear Medicine Technologist 51.40 12221 - Nursing Assistant I 13.95 12222 - Nursing Assistant II 15.70 12223 - Nursing Assistant III 17.13 12224 - Nursing Assistant IV 19.23 12235 - Optical Dispenser 22.87 12236 - Optical Technician 20.91 12250 - Pharmacy Technician 18.70 12280 - Phlebotomist 19.17

12305 - Radiologic Technologist 32.50 12311 - Registered Nurse I 28.22 12312 - Registered Nurse II 34.50 12313 - Registered Nurse II, Specialist 34.50 12314 - Registered Nurse III 41.73 12315 - Registered Nurse III, Anesthetist 41.73 12316 - Registered Nurse IV 50.03 12317 - Scheduler (Drug and Alcohol Testing) 31.75 12320 - Substance Abuse Treatment Counselor 28.99

13000 - Information And Arts Occupations 13011 - Exhibits Specialist I 21.94 13012 - Exhibits Specialist II 27.18 13013 - Exhibits Specialist III 33.25 13041 - Illustrator I 21.94 13042 - Illustrator II 27.18 13043 - Illustrator III 33.25 13047 - Librarian 30.10 13050 - Library Aide/Clerk 14.74 13054 - Library Information Technology Systems Administrator 27.18 13058 - Library Technician 16.69 13061 - Media Specialist I 19.61 13062 - Media Specialist II 21.94

13063 - Media Specialist III 24.46 13071 - Photographer I 16.77 13072 - Photographer II 18.76 13073 - Photographer III 23.23 13074 - Photographer IV 28.42 13075 - Photographer V 34.38 13090 - Technical Order Library Clerk 18.51 13110 - Video Teleconference Technician 23.12

14000 - Information Technology Occupations 14041 - Computer Operator I 19.15 14042 - Computer Operator II 21.42 14043 - Computer Operator III 23.88 14044 - Computer Operator IV 26.54 14045 - Computer Operator V 29.39 14071 - Computer Programmer I (see 1) 14072 - Computer Programmer II (see 1) 14073 - Computer Programmer III (see 1) 14074 - Computer Programmer IV (see 1) 14101 - Computer Systems Analyst I (see 1) 14102 - Computer Systems Analyst II (see 1) 14103 - Computer Systems Analyst III (see 1) 14150 - Peripheral Equipment Operator 19.15 14160 - Personal Computer Support Technician 26.54

14170 - System Support Specialist 29.39

15000 - Instructional Occupations 15010 - Aircrew Training Devices Instructor (Non-Rated) 31.53 15020 - Aircrew Training Devices Instructor (Rated) 38.15 15030 - Air Crew Training Devices Instructor (Pilot) 45.74 15050 - Computer Based Training Specialist / Instructor 31.53 15060 - Educational Technologist 33.14 15070 - Flight Instructor (Pilot) 45.74 15080 - Graphic Artist 25.24 15085 - Maintenance Test Pilot, Fixed, Jet/Prop 45.74 15086 - Maintenance Test Pilot, Rotary Wing 45.74 15088 - Non-Maintenance Test/Co-Pilot 45.74 15090 - Technical Instructor 22.50 15095 - Technical Instructor/Course Developer 27.52 15110 - Test Proctor 18.17 15120 - Tutor 18.17

16000 - Laundry, Dry-Cleaning, Pressing And Related Occupations 16010 - Assembler 13.66 16030 - Counter Attendant 13.66 16040 - Dry Cleaner 15.74 16070 - Finisher, Flatwork, Machine 13.66

16090 - Presser, Hand 13.66 16110 - Presser, Machine, Drycleaning 13.66 16130 - Presser, Machine, Shirts 13.66 16160 - Presser, Machine, Wearing Apparel, Laundry 13.66 16190 - Sewing Machine Operator 16.39 16220 - Tailor 17.05 16250 - Washer, Machine 14.37

19000 - Machine Tool Operation And Repair Occupations 19010 - Machine-Tool Operator (Tool Room) 20.20 19040 - Tool And Die Maker 25.56

21000 - Materials Handling And Packing Occupations 21020 - Forklift Operator 19.73 21030 - Material Coordinator 24.62 21040 - Material Expediter 24.62 21050 - Material Handling Laborer 17.23 21071 - Order Filler 16.05 21080 - Production Line Worker (Food Processing) 19.73 21110 - Shipping Packer 18.81 21130 - Shipping/Receiving Clerk 18.81 21140 - Store Worker I 14.32 21150 - Stock Clerk 19.11 21210 - Tools And Parts Attendant 19.73 21410 - Warehouse Specialist 19.73

23000 - Mechanics And Maintenance And Repair Occupations 23010 - Aerospace Structural Welder 29.76 23019 - Aircraft Logs and Records Technician 22.48 23021 - Aircraft Mechanic I 28.03 23022 - Aircraft Mechanic II 29.76 23023 - Aircraft Mechanic III 31.57 23040 - Aircraft Mechanic Helper 18.76 23050 - Aircraft, Painter 26.16 23060 - Aircraft Servicer 22.48 23070 - Aircraft Survival Flight Equipment Technician 26.16 23080 - Aircraft Worker 24.32 23091 - Aircrew Life Support Equipment (ALSE) Mechanic I 24.32 23092 -…