36C25626Q0655.docx

SUBJECT*

Lone Worker Monitoring Services anf Devices

GENERAL INFORMATION

SET-ASIDE

Gulf Coast Veterans Health Care System Network Contracting Office 16 400 Veterans Avenue Biloxi MS 39531

POINT OF CONTACT*

Contracting Officer Tina Harris tina.harris3@va.gov

PLACE OF PERFORMANCE

ADDRESS

Department of Veterans Affairs

Central Arkansas Veterans Healthcare System

2200 Fort Root Dr

North Little Rock AR

ADDITIONAL INFORMATION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a SOURCES SOUGHT NOTICE ONLY This SOURCE SOUGHT NOTICE is for the purpose of Market Research. Response to this notice will be used for information and planning purposes. No proposals or quotes are being requested or accepted with this notice. THIS IS NOT A SOLICITATION FOR PROPOSALS or QUOTES and NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE. This notice shall NOT be construed as solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). Responses to this notice is not a request to be added to a prospective bidders list or to receive a copy of the solicitation.

The Network Contracting Office (NCO) 16 is seeking preferably Service Disabled Veteran Owned Small Businesses or Small Businesses (but will accept other than small business for market research purposes), capable of providing Lone star monitoring services with badges for the Central Arkansas Veterans Healthcare Systems, 2200 DT Roots BLDG 182 Warehouse, North Little Rock, AR 72114.

See DRAFT Statement of Work for detailed services.

The NAICS code is 541990 All Other Professional, Scientific and Technical Service and the Size Standard is $19.5 Million.. Responses must be received by no later than 12:00 p.m. Central Time, Friday, April 17, 2026. Responses shall be emailed to tina.harris3@va.gov Capabilities Statements to include SAMs UEI Number, GSA contract Number if applicable, services being offered characteristics that meet or exceed the salient characteristics within the SOW, delivery and availability. Facsimile or Telephonic responses will not be accepted.

Note: All interested parties are reminded to be registered, active and verified in the following to be considered for Award.

· SAM: https://www.sam.gov/portal/public/SAM/

· VETBIZ: https://www.vip.vetbiz.gov/Public/Search/Default.aspx

· VET 4212 (Veteran owned small Business are reminded of Reporting Requirements) https://www.dol.gov/vets/vets4212.htm Sources Sought Notice Sources Sought Notice

Sources Sought Notice

STATEMENT OF WORK

Lone Worker Devices and Monitoring Services

GENERAL: Central Arkansas Veterans Health Care System has a requirement for 140 lone worker safety monitoring devices for home care and community worker programs with 24/7/365 monitoring. This procurement is necessary to address the increase in safety events which include assaults, battery and aggressive animal attacks on home care staff. In addition, the lone worker safety monitoring device will improve timely notification of police and other emergency services while staff are out in the community and experience a disruptive event that increases the risk of harm to staff.

BACKGROUND: Home Care and Community Workers are required to travel frequently throughout the community which increases the risk of encountering situations that places them at risk for harm (Bussing & Hoge, 2004). Civil unrest, violence in a home environment or entering environments where other VA staff or police are not present increases the likelihood of delayed awareness when a staff member is harmed or in danger. Staff are dependent on the ability to grab a VA issued smart phone, unlock the phone and then dial 911 while trying to flee from an unsafe situation. The lone worker safety monitoring device allows staff to push a button on device which is located on lanyard or on a badge holder on the outside of their shirt. The silent alarm does not emit an audible signal which prevents others from being aware that help was activated and does not further escalate the situation. The monitoring company will listen in and call for help when signs of struggles, distress or silence are detected.

With expanding demand for increased in-home care, little research and evidence is available that demonstrates proven techniques to increase personal safety. Central Arkansas Veterans Health Care System Community Worker programs currently report to various service lines and information on safety events is not well known outside of individual programs. Community based programs are comprised of front-line staff and leadership representation. This facility is working towards standardization of processes, policies and safety precautions.

SCOPE: Central Arkansas Veterans Health Care system is requesting contractors provide specific equipment due to the listed salient characteristics in this section that meets the safety requirements of home care and community worker program needs.

A Base plus 4-Year Option.

Base Year: POP 06/15/2026 – 06/14/2027 Option Year 1: POP 06/15/2027 – 06/14/2028 Option Year 2: POP 06/15/2028 – 06/14/2029 Option Year 3: POP 06/15/2029 – 06/14/2030 Option Year 4: POP 06/15/2030 – 06/14/2031

PHYSICAL CHARACTERISTICS: Equipment must have the physical characteristics needed for utilization with lone worker monitoring devices. The implementation of safety devices for lone workers in the community will have far reaching implications for direct care staff. This project impacts multiple services that will experience increased staff satisfaction related to enhanced personal safety. There may be an opportunity to use data to better understand the number of safety events occurring on an on-going basis.

FUNCTIONAL AND PERFORMANCE CHARACTERISTICS: Equipment must provide the following functional and performance capability based on evidenced based research on personal safety standards, using recommendations from home care and emergency management experts, and endorsed by local end-users. Additional function, performance and salient characteristics include:

· Must come with 24/7/365 monitoring.

· Check-in/Check-out feature.

· Incapacitation/Man-Down detection.

· Silent notification signal.

· Global Positioning System/Global Navigation Satellite System (GPS/GNSS) dual signal detection and reporting.

· Badge holder appearance to the public.

· Immediate notification to emergency services.

· Escalation notification to Veteran Health Administration when safety alert sent or man-down detected.

· Ongoing customer support.

SPECIFIC NEED/SALIENT CHARACTERISTIC’S:

Design: Badge holder design

· Panic alarm

· Incapacitation/Man-Down detection

· Immediate notification to emergency services.

· Check-in/Check-out feature

· GPS/GNSS dual signal detection and reporting

· Waterproof and dust proof

· 24/7/365 monitoring

PERFORMANCE MONITORING: Employee safety device will operate on charge and allow for GPS/GNSS location detection when powered on.

POTENTIAL REQUIREMENT GROWTH: The Government may require additional effort in order to successfully accomplish the Government’s scope of this requirement. The Government reserves the right to include additional staff and Service Lines within Central Arkansas Veterans Healthcare System as required and funding becomes available. In accordance with Federal Acquisition Regulation 52.212-4, any changes in the terms and conditions of this contract may be made only by written agreement of the Contractor and Contracting Officer. The price for services for additional Service Lines are to be determined upon agreement between the Contractor and the Contracting Officer via bi-lateral modification at the Government’s request.

PLACE OF DELIVERY AND PERFORMANCE:

North Little Rock, AR 72114 Teresa Coop, Administrative Officer HBPC

DELIVERY SCHEDULE: All items to be delivered within 30 days of purchase order processing and order placement.

WARRANTY OF EQUIPMENT: Contractor must provide any manufacturer(s) warranty on devices.

SECURITY: The C&A requirements do not apply, and the Security Accreditation Pages is not required.

INFORMATION SECURITY: The contractors, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards and VA Directives and Handbooks regarding information and information system security as delineated in this contract.

ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS: Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection and so forth. Location within the U.S. may be an evaluation factor.

The contractor will not have access to VA Desktop computers, nor will they have access to online resources belonging to the government while conducting services. If removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody.

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