36C25626Q0563.docx
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- Solicitation number
- 36C25626Q0563
About this file
This is a Statement of Work for an extended warranty service agreement for BioMérieux BIOFIRE molecular testing equipment at the Alexandria VA Medical Center in Pineville, Louisiana. The solicitation (36C25626Q0563) is a sole-source Special Notice to be awarded to BioFire Defense LLC, the Original Equipment Manufacturer, with a response deadline of March 30, 2026, at 10:00 AM Central Time and an estimated award date of May 15, 2026. The contract covers extended warranty service for one BIOFIRE TORCH Base (S/N KTB00562) and four TORCH modules (S/Ns KTM00562, KTM02080, KTM02052, and KTM02048), which are CLIA non-waived molecular testing platforms used for automated infectious disease testing with multiplex PCR technology.
The contract period consists of one 12-month base year (May 15, 2026 through May 14, 2027) with four optional 12-month renewal years exercisable at the Government's discretion. The contractor must provide all materials, labor, parts, software upgrades, maintenance, database management, and 24-hour telephone technical support. Specific deliverables include standard limited warranty extension, instrument repairs with loaner equipment during service, software updates and patches at no additional cost, scheduled preventive maintenance within the month due with advance coordination, emergency response within 48 hours, and all travel costs for both scheduled and unscheduled services. The contractor must supply factory-trained, manufacturer-certified personnel who comply with VA security requirements, provide detailed service reports within five days of completion, and invoice the VA Financial Service Center annually for the agreed-upon fee. The Department of Veterans Affairs Network Contracting Office 16 in Houston, Texas is administering this acquisition under sole-source authority due to the OEM restriction, with Contract Specialist Rhonda Gibson (rhonda.gibson2@va.gov, 713-350-2900) serving as the point of contact.
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Statement of Work Service Agreement for BioMérieux BIOFIRE (Extended Warranty) Alexandria VA Health Care System (AVAHCS)
| SUBJECT* |
| BioMérieux BioFire Service Agreement 36C25621C0085 |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 77056-5643 |
| SOLICITATION NUMBER* |
| 36C25626Q0563 |
| RESPONSE DATE/TIME/ZONE |
| 03-30-2026 10:00AM CENTRAL TIME, CHICAGO, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| PRODUCT SERVICE CODE* |
| J065 |
| NAICS CODE* |
| 811210 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office 16 5075 Westheimer Road, Suite 750
Houston TX 77056-5643
POINT OF CONTACT*
Contract Specialist Rhonda Gibson rhonda.gibson2@va.gov 7133502900
ADDITIONAL INFORMATION
| AGENCY’S URL |
| https://www.va.gov |
| URL DESCRIPTION |
| VA Home page |
| AGENCY CONTACT’S EMAIL ADDRESS |
| rhonda.gibson2@va.gov |
| EMAIL DESCRIPTION |
| Contract Specialist |
DESCRIPTION
NOTICE OF INTENT TO AWARD SOLE SOURCE
I. The Network Contracting Office (NCO) 16, located at Galleria Financial Center, 5075 Westheimer Rd, Ste 750, Houston, TX 77030, intends to solicit and award a Sole Source, Firm-Fixed-Price to one Large Business (LB) source, BioFire Defense LLC. Located at 79 W. 4500 S, Ste 14, Salt Lake City, 84107-2663. This will be for Central VA – Alexandria, LA, 2495 Shreveport HWY, Pineville, LA 71360. BioFire Defense LLC. is the Original Equipment Manufacturer (OEM) for government equipment (BioMérieux BioFire Service agreement). Period of Performance: One (1) 12‑month base year with four (4) 12‑month option years.
Base with 4 Option Years – May 15, 2026 through May 14, 2031
| Description |
| Est. Qty |
| Unit |
| Extended Warranty Service Agreement for BIOFIRE TORCH S/N: KTB00562 |
| 5 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N: KTM00562- |
| 5 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N: KTM02080 |
| 5 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N: KTM02052 |
| 5 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N: KTM02048 |
| 5 |
| YR |
II. The North American Industry Classification (NAICS) code for this acquisition is 811210, Custom Computer Programming Services. The size standard is $34 Mil.
III. This purchase will be made under the authority of 41 U.S.C. § 1901 and is implemented in accordance with Federal Acquisition Regulation (FAR) 13.106-1(b)(2), for restricting competition since only one responsible source is available.
IV. The estimated award date is May 15, 2026.
V. Please note, this is not a request for competitive quotes/proposals and is being posted for informational purposes only. Telephone inquiries will not be accepted. If no responses are received, the Contracting Office will proceed with the sole source negotiation with BioFire Defense LLC. Interested contractors shall provide the following information as an attachment to your response:
1. Identify any other companies owned (wholly or in-part) by the owners of this business who provide goods or services under the same or related NAICS codes. Contractors shall provide their points(s) of contact name, address, telephone number, and email address, and the company's business size, and SAM Unique Entity Identification Number.
2. Is your company a small business, SDBs, HUBZone, or 8A concern? Please provide proof of qualifications. Is your company considered small under the NAICS code: 811210?
3. Do you plan on responding to a solicitation for this requirement with a Joint Venture utilizing multiple owned companies as majority or non-majority owner? Yes ___No ___ If yes, please identify which companies you are considering a Joint Venture and the ownership of each company.
4. Do you have an existing BPA’s, GSA or VA, Federal Supply Schedule contract to procure the product being requested, please include the contract details in your response.
5. Do you (Contractor) manufacture the product itself or a distributor of the items being researched above?
6. Are you an authorized distributor/reseller? Provide evidence from original equipment manufacturer (OEM).
7. Do you (Contractor) supply a product manufactured by another domestic small business, if it is a nonmanufacturer?
8. Do you (Contractor) supply the product of any sized manufacturer if SBA has granted a waiver to the nonmanufacturer rule?
9. Is your (Contractor) Buy American Certificate completed in SAM? Please provide evidence with a response.
10. Is your (Contractor) Trade Agreement Certificate completed in SAM? Please provide evidence with a response.
11. Information about the product being requested, is it manufactured outside the US-Domestic non-available?
12. Information about the product being requested, is it a foreign manufactured end product under the trade agreement?
13. What is your schedule of delivery after receipt of order for the product?
VI. Interested parties shall identify their interests and capability in response to this notice within Ten calendar days of the publication of this notice. Any response to this notice shall show clear and convincing evidence that competition would be advantageous to the Government.
VII. Questions regarding this notice should be sent to Contracting Specialist Rhonda Gibson no later than Mar 26, 2026, by 10:00am (CST) at rhond.gibson2@va.gov. Please fill out all questions.
Please see copy of draft SOW Special Notice Special Notice
| *= Required Field |
| Special Notice |
Special Notice
| Name/Technical Point of Contact |
| Amy Morgan |
| Section: |
| Pathology and Laboratory |
| Address: |
| Alexandria VA Medical Center |
2495 Shreveport HWY Pineville, LA 71360
| Phone Number: |
| (318) 466-2349 |
| Fax Number: |
| N/A |
| E-Mail Address: |
| Amymorgan5@va.gov |
1. Contract Title. Service Agreement for BioMérieux BIOFIRE (Extended Warranty)
2. Background.
This requirement establishes an extended warranty service agreement for BIOFIRE products and associated consumables supporting the BIOFIRE FILMARRAY TORCH Base (S/N KTB00562) and four FILMARRAY TORCH modules (S/Ns KTM19593, KTM02080, KTM02052, KTM02048), located at the Alexandria VA Medical Center in Pineville, Louisiana.
The BIOFIRE TORCH System is a scalable, CLIA non‑waived molecular testing platform designed for automated infectious disease testing. It employs multiplex PCR technology to simultaneously test for a comprehensive grouping of targets across multiple syndromic panels.
Period of Performance: One (1) 12‑month base year with four (4) 12‑month option years.
3. Scope. The Contractor shall provide all materials, hardware, maintenance, database management, backup and recovery, and technical support necessary to perform maintenance and software support for the equipment listed herein at the Alexandria VA Health Care System, 2495 Shreveport Hwy, Pineville, LA 71360, in full accordance with the contract and all attachments.
4. Specific Tasks.
4.1 This service agreement for the BIOFIRE TORCH System will cover:
4.1 Extended Warranty Coverage—BIOFIRE TORCH System
a. Standard Limited Warranty Extension
· BioMérieux’s Standard Limited Warranty applicable to Instruments and Software is extended for the coverage period of this Extended Warranty.
b. Instrument Repairs
· The Contractor shall furnish labor, parts, and/or replacement equipment to repair operational or mechanical breakdowns of an Instrument.
· The contractor shall provide a loaner instrument will be provided during repair, or Replacement equipment will be provided if necessary.
c. Software Upgrades
· The contractor shall provide new versions, releases, or upgrades of the Software to the extent such updates are made generally available to customers using comparable BioMérieux-manufactured instruments during the coverage period.
· Twenty‑four‑hour telephone support shall be made available to the Government through BioMérieux’s Customer Support Department, in accordance with the terms, conditions, and limitations of the Extended Warranty.
5. PERFORMANCE
5.1 The Government will initiate all requests for service through authorized VA Clinical Engineering personnel, the Contracting Officer’s Representative (COR), or other authorized VA designees. Requests will be communicated to the Contractor via telephone or email.
5.2 The Contractor shall not begin any work without prior approval from an authorized VA designee.
5.3 All work performed under this contract is subject to inspection and acceptance by an authorized VA designee. Work will not be considered complete until formal acceptance is provided. The Government will only make payment for work completed within the performance period. The Contractor shall not invoice for, nor will the Government pay for, work or services that have not been scheduled, performed, or completed.
5.4 The Contractor shall coordinate all work through an authorized VA designee. Access to VA facilities must be arranged and approved in advance by VA Laboratory personnel and/or VA Clinical Engineering personnel (or designee) prior to the start of any work.
6 DELIVERABLES
6.1 The Contractor shall furnish all parts, maintenance kits, consumables, expendables, and supplies necessary for scheduled and unscheduled maintenance, per OEM specifications and guidelines.
6.2 During scheduled service intervals, all parts including new batteries and accessories shall be replaced at no additional cost.
7 SOFTWARE UPDATES
7.1 Software updates and patches necessary to maintain full system functionality shall be provided and installed by the Contractor per current OEM specifications at no additional cost to the Government during the performance period.
8 PARTS
All replacement parts furnished by the Contractor shall meet current manufacturer standards and be fully compatible with the equipment currently installed. Upon installation, all replacement parts became the property of the Government. The Contractor shall dispose of any removed or replaced parts only after obtaining approval from the Contracting Officer’s Representative (COR).
9 SCHEDULED SERVICES
The Contractor shall perform all Original Equipment Manufacturer (OEM) scheduled periodic certifications, electrical safety checks, and software updates for the equipment. All travel necessary to complete scheduled services is considered part of the service contract, and all associated travel costs shall be included in the total price of the service plan. The Contractor’s technical service representative shall contact Clinical Engineering and the COR at least two (2) weeks prior to the scheduled maintenance date to coordinate and plan the required work. All services shall be performed during normal business hours unless an alternate schedule is approved in advance by Clinical Engineering and/or the COR. All required services under the service plan shall be delivered continuously throughout the contract performance period. Maintenance and technical support services shall be provided as needed or as requested by the Government.
10. UNSCHEDULED SERVICES
The Contractor shall perform all required unscheduled services, including emergency services, as needed by the Government. Unscheduled services may require on‑site visits during normal Laboratory business hours and shall include all repair, labor, and associated travel necessary to complete the work. All travel expenses required to perform unscheduled services shall be included in the total cost of the service plan.
When technical support can be provided remotely, the Contractor shall furnish telephone-based technical support to the Government at no additional cost. All on‑site service visits shall be scheduled, coordinated, and approved in advance by Clinical Engineering and/or the Contracting Officer’s Representative (COR), or other authorized VA designee, prior to the Contractor’s arrival.
11.MANDATORY SAFETY CORRECTIONS
Safety corrections (such as those required due to manufacturer or FDA recall) on the equipment as required by OEM or FDA regulations are covered within the scope of this requirement (contract).
12. RESPONSE TIME
· Preventive Maintenance (PM): Service shall occur within the month the PMs are due. Contractor shall adhere to PM due dates and schedule services with Clinical Engineering in advance.
· Unscheduled Maintenance: Response within 48 hours of first contact with the Contractor
13. MOBILE MEDIA SCANNING
The Contractor shall identify if removable media (i.e. USB or DVD/CD Device) is required to perform the tasks/deliverables during the performance period of the contract. The COR (or other authorized representative/designee) will ensure that the removable media (to be used) is scanned with anti-virus software (to include running current virus definitions) prior to connection to any medical device system located in the facility. The computer system for scanning removable media will be designated by the COR.
14.REPORTS/DOCUMENTATION
Upon arrival, the technical service representative shall check in with the Clinical Engineering Department prior to performing any warranty-related services, repairs, or maintenance.
A legible, signed service report shall be provided after each visit and include: equipment identification (serial number), date/time of service, list of parts replaced, results of inspections/calibrations, and a description of work performed. Reports shall be signed/initialed by Clinical Engineering and/or the COR and emailed within five (5) days of completion to amy.morgan5@va.gov and the Biomedical Equipment Support Specialist coordinating the work. Any changes in delivery requirements or issues encountered during service shall be reported to the COR. services performed on site, upon arrival at the Medical Center, the technical service representative
15.PERSONNEL
15.1 The Contractor shall provide sufficient qualified personnel to maintain the system. Labor for scheduled and unscheduled (emergency) services is included in the contract. All personnel performing services shall be factory trained, qualified, certified, and licensed for the required maintenance.
15.2 The Contractor shall provide written assurance of personnel competency and a list of credentials for approved Field Service Engineers for each system prior to commencement of work. All service representatives shall comply with VA security program directives, obtain appropriate clearances from VA Police, possess proper identification, and access only authorized areas. Key personnel must be manufacturer‑certified to perform maintenance, upgrades, and any services covered under this contract.
16 PRODUCT SUBSTITUTION
No service substitutions will be accepted.
17 ORDERING PROCEDURES
Ordering procedures are not required under this contract.
18 INVOICE AND PAYMENT
Contractor shall invoice the Alexandria VA Health Care System for the agreed upon annual fee. Invoice shall be properly prepared and sent to the VA Financial Service Center at: P.O. Box 149971, Austin, Texas 78714-8971.
The invoice shall be properly prepared in accordance with FAR 52.212-4, contain sufficient details, and at a minimum, include the following details:
a. IFCAP Obligation Number
b. Contract Number
c. Description of the supply/service rendered
d. Billing period/date when the services were rendered and
e. Invoice number and date Payments will be made in accordance with the Prompt Payment Act out of the Government annual appropriated funds obligated in an order which will be issued after the contract is awarded.
Note: Invoices that are not in compliance with the aforementioned requirements under this paragraph will be rejected for payments and required to be resubmitted.
19. PLACE OF PERFORMANCE
The Equipment for which service is to be rendered is located at:
Alexandria VA Medical Center 2495 Shreveport Hwy Building 7, 3rd Floor, Room 351 Pineville, Louisiana 71360
20 EQUIPMENT MANUALS
Equipment manuals are not addressed as part of this contract.
21 OPERATOR TRAINING
Operator training is not addressed as part of this contract.
22 GOVERNMENT-FURNISHED EQUIPMENT (GFE)/GOVERNMENT-FURNISHED INFORMATION (GFI).
No GFE/GFI shall be provided to the contractor.
23 MSDS, HAZARDOUS MATERIALS AND WASTE ANALYSIS.
MSDS or Hazardous Materials and Waste Analysis is not applicable for this contract.
24 RISK CONTROL.
All employees, contractors, and visitors are required to abide by local infection control procedures. To aid in the prevention of the spread of COVID and other communicable diseases, transporters may be required to wear a surgical mask upon entry to the facility and maintain wear of mask until exiting the facility, depending on current policy of the local facility.
25 PERIOD OF PERFORMANCE.
This contract shall be for 1 base year followed by 4 option years for Equipment service.
Base Year: May 15, 2026 – May 14, 2027 Option Year 1: May 15, 2027 – May 14, 2028 * Option Year 2: May 15, 2028 – May 14, 2029 * Option Year 3: May 15, 2029 – May 14, 2030 * Option Year 4: May 15, 2030 – May 14, 2031 * *Denotes: Exercisable at the discretion of the Government and availability of funds.
26 Cost / Price Schedule.
Base Year – May 15, 2026 through May 14, 2027
| Description |
| Est. Qty |
| Unit |
| Extended Warranty Service Agreement for BIOFIRE TORCH Base S/N KTB00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02080 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02052 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02048 |
| 1 |
| YR |
Option Year 1 – May 15, 2027 through May 14, 2028
| Description |
| Est. Qty |
| Unit |
| Extended Warranty Service Agreement for BIOFIRE TORCH Base S/N KTB00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02080 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02052 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02048 |
| 1 |
| YR |
Option Year 2 – May 15, 2028 through May 14, 2029
| Description |
| Est. Qty |
| Unit |
| Extended Warranty Service Agreement for BIOFIRE TORCH Base S/N KTB00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02080 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02052 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02048 |
| 1 |
| YR |
Option Year 3 – May 15, 2029 through May 14, 2030
| Description |
| Est. Qty |
| Unit |
| Extended Warranty Service Agreement for BIOFIRE TORCH Base S/N KTB00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02080 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02052 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02048 |
| 1 |
| YR |
Option Year 4 – May 15, 2030 through May 14, 2031
| Description |
| Est. Qty |
| Unit |
| Extended Warranty Service Agreement for BIOFIRE TORCH Base S/N KTB00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM00562 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02080 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02052 |
| 1 |
| YR |
| Extended Warranty Service Agreement for BIOFIRE TORCH Module S/N KTM02048 |
| 1 |
| YR |
27 Equipment Delivery Schedule / Installation.
Equipment delivery and installation is not applicable to this contract.
End of Statement work
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