QA from Vendors - Responses.pdf
PDF 317 KB Posted
- Attached to
- Inventory Management Software
- Solicitation number
- 36C25624Q0296
About this file
This document contains questions and answers from potential vendors regarding a federal contract solicitation for inventory management software. The solicitation seeks a contractor to provide all supplies, equipment, software, and training for an automated mobile inspection program to conduct quality assurance inspections of environmental management services at a Department of Veterans Affairs medical center. The software would need to run on tablets or phones provided by the contractor and collect inspection data in real time. It would require customizable inspection types and templates, with features for recording issues and generating automatic follow-ups and reports. The contractor would host the software requiring no new technical requirements onsite. The solicitation estimates a need for 11-15 user licenses. The limitation on subcontracting clause would remain, but subcontracting to a service-disabled veteran-owned small business would be considered. Either monthly or annual payments for software licensing would be acceptable.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C25624Q0296 0002.pdf | ||
| REVISED PRICE COST SCHEDULE.pdf | ||
| 36C25624Q0296 0001.pdf | ||
| REVISED PRICE COST SCHEDULE.pdf | ||
| 36C25624Q0296 0001_1.pdf | ||
| 36C25624Q0296.pdf |
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QUESTIONS/ ANSWERS
1. What is the product being stored in inventory, equipment, or devices?
Would like to be able to use devices (iPhone and/or Tablet)
2. What ID references besides S/N? Asset ID, Tag#, NSN?
The program will be used for Quality Assurance Inspection. Tracking housekeeping cleaning, ensuring that correction have been completed. A customized checklist making inspections faster.
3. Does the software application need monitor support?
Yes
4. Is a Microsoft Excel or Database application sufficient or is a web-based repository preferred?
Web-based
5. In Sec�on 2.1 it states that “The contractor shall provide all supplies, equipment, software, and training for an automated mobile inspection program for EMS QA inspections. Inspection data will be collected on a phone/tablet.”
At least 3 customizable Inspec�on Types, 1 Account, Web Portal Follow-up & Repor�ng Access
6. Is there an expecta�on by the vendor to provide “equipment” such as tablets/phone to u�lize the so�ware? Or is the expecta�on that only so�ware will be provide and installed on VA issued devices?
Yes / Provide Tablets, hot-Spots, etc. Setup devices to include Register Device and setup GEO-Tracking and “find my device”
7. What is the expected amount of concurrent opera�onal user licenses or does the facility request unlimited for the facility?
11 – 15 Inspector Licenses
8. According to the language in the solicita�on this is a new service, correct? Meaning there’s no incumbent or current so�ware in place?
Correct – this is new requirement.
9. Will the tablet or phone the so�ware will run on be property of the VA?
Yes
10. Where is Data Sourced from and what are the intervals for polling data?
(Real time, 5min etc.)
Real time
11. What applica�on is used for current inventory Management?
None for Housekeeping Quality Assurance Cleaning Inspec�on
12. How many different data sets are we using? (Ex Inventory, product or supply)? Unknown.
13. What is size of Data?
Unknown.
14. What is technology pla�orm? AWS or AZURE? Unknown.
15. What are current Disaster Recovery for databases? (Replication Zone/ Fault Tolerance level) Unknown.
16. Are clearances required Secret/TS?
No
17. Is there existing incident tracking system?
No – Currently we’re doing manual process.
18. Are we looking to add a feedback library, Q&A Query or knowledge base too?
More informed and timely interaction with staff, Automated reporting, Easy data access for decision making, Graphs to evaluate performance, Real time customized reports, Comprehensive data for wise budget decisions, Newfound clarity to reach objectives.
19. Explain inspection types: Daily Cleaning/Discharge/Fluorescent Marking/ATP Test results and Patience Experience.
Record inspections/cleaning throughout hospital anywhere and anytime – Automatic follow-ups, reminders and response tracking of cleaning corrections – Track and close out issues and automated reports – Resolve problems and improve outcomes.
20. Would the government consider removing the Limitations on Subcontracting? Cynergy partners directly with the manufacturer of the software offering and they provide the related services. The limitation on subcontracting clause will remain in the solicitation. If the manufacturer is not a SDVOSB, subcontracting opportunities to a SDVOSB will be considered as well.
21. Can the government consider using the SEWP V Contract for this procurement?
Original request was for: Under SEWP contract # NNG15SD20B SDVOSB Partner Cynergy Professional Serv (Walsh Integrated)
22. The manufacturer traditionally invoices for their software licensing annually at the beginning of the period of performance once the end user is fully up and running. Would the government consider a single annual payment instead of monthly in arrears? Yes, monthly and/or annual arrears will be considered.
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