36C25621Q1808.docx
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- 36C25621Q1808
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36C25621Q1808
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
DUNS:
DUNS+4:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. 2/2012)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
36C25621Q1808 Andrew Misfeldt andrew.misfeldt@va.gov 479-587-5825 09-1 -2021 10:00
CDT
Department of Veterans Affairs Veterans Health Administration Network Contracting Office 16 2575 Keystone Crossing Fayetteville AR 72703 X X 561492 $16.5 Million N/A X Department of Veterans Affairs Veterans Healthcare System of the Ozarks Purchasing & Contracting (90C) 1100 N. College Ave.
Fayetteville AR 72703 Department of Veterans Affairs Veterans Healthcare System of the Ozarks Network Contracting Office 16 2575 Keystone Crossing Fayetteville AR 72703
FSC e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 invoice must be submitted electronically 1-877-489-6135 See CONTINUATION Page The contractor shall provide all management, tools, supplies equipment and labor necessary to complete the work as described in statement of work for court reporting services.
Task Orders will be issued for each site as needed.
Period Of Performance: 10/1/21 - 9/30/26 Note: This RFQ is for an indefinite delivery indefinite quantity (IDIQ) contract.
See CONTINUATION Page X X Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 3 |
| B.1 CONTRACT ADMINISTRATION DATA | 3 |
| B.2 PRICE/COST SCHEDULE | 4 |
| ITEM INFORMATION | 4 |
| B.3 STATEMENT OF WORK | 37 |
| SECTION C - CONTRACT CLAUSES | 47 |
| C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018) | 47 |
| C.2 52.216-18 ORDERING (AUG 2020) | 53 |
| C.3 52.216-19 ORDER LIMITATIONS (OCT 1995) | 53 |
| C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995) | 54 |
| C.5 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020) | 54 |
| C.6 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018) | 56 |
| C.7 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 57 |
| C.8 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2021) (JUL 2020) (DEVIATION) | 57 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 66 |
| SECTION E - SOLICITATION PROVISIONS | 67 |
| E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JUL 2021) | 67 |
| E.2 52.216-1 TYPE OF CONTRACT (APR 1984) | 71 |
| E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020) | 71 |
| E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 74 |
| E.5 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014) | 74 |
| E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (FEB 2021) (JUL 2020) (DEVIATION) | 75 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
b. GOVERNMENT: Contracting Officer 36C256 Department of Veterans Affairs Veterans Health Administration Network Contracting Office 16 2575 Keystone Crossing Fayetteville AR 72703
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or |
| [] |
| 52.232-36, Payment by Third Party |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [X] Monthly |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
FSC e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 invoice must be submitted electronically ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
B.2 PRICE/COST SCHEDULE
ITEM INFORMATION ESTIMATED QUANTITIES ONLY
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
COURT REPORTING SERVICES Depositions 1st Hour Contract Period: Base POP Begin: 10-01-2021 POP End: 09-30-2022
0001AA
| 20.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour Site A: Little Rock AR VAMC Contract Period: Base
0001AB
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour Site B: Fayetteville AR VAMC Contract Period: Base
0001AC
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour Site C: Pineville LA VAMC Contract Period: Base
Court Reporter Services Depositions each additional hour
0002AA
| 10.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Base
0002AB
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Base
0002AC
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Base
COURT REPORTING SERVICES Depositions 1/2 Day
POP End: 09-30-2026
0003AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Base
0003AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Base
0003AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Base
COURT REPORTING SERVICES Depositions full day
0004AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Base
0004AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Base
0004AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Base
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
0005AA
| 500.00 |
| PA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Base
0005AB
| 100.00 |
| PA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Base
0005AC
| 100.00 |
| PA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Base
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
0006AA
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Base
0006AB
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Base
0006AC
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Base
COURT REPORTING SERVICES Copies per page
0007AA
| 150.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Base
0007AB
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Base
0007AC
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Base
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
0008AA
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Base
0008AB
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Base
0008AC
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Base
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
0009AA
| 100.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Base
0009AB
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Base
0009AC
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Base
COURT REPORTING SERVICES Depositions 1st Hour Contract Period: Option 1 POP Begin: 10-01-2022 POP End: 09-30-2023
1001AA
| 20.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 1
1001AB
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 1
1001AC
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour Site C: Pineville LA VAMCCOURT REPORTING SERVICES Depositions 1st Hour Contract Period: Option 1
Court Reporter Services Depositions each additional hour
1002AA
| 10.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 1
1002AB
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 1
1002AC
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 1
COURT REPORTING SERVICES Depositions 1/2 Day
1003AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 1
1003AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 1
1003AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 1
COURT REPORTING SERVICES Depositions full day
1004AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 1
1004AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 1
1004AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 1
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
1005AA
| 500.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 1
1005AB
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 1
1005AC
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 1
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
1006AA
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 1
1006AB
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 1
1006AC
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 1
COURT REPORTING SERVICES Copies per page
1007AA
| 150.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 1
1007AB
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 1
1007AC
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 1
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
1008AA
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 1
1008AB
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 1
1008AC
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 1
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
1009AA
| 100.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 1
1009AB
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 1
1009AC
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 1
COURT REPORTING SERVICES Depositions 1st Hour Contract Period: Option 2 POP Begin: 10-01-2023 POP End: 09-30-2024
2001AA
| 20.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 2
2001AB
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 2
2001AC
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 2
Court Reporter Services Depositions each additional hour
2002AA
| 10.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 2
2002AB
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 2
2002AC
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 2
COURT REPORTING SERVICES Depositions 1/2 Day
2003AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 2
2003AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 2
2003AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 2
COURT REPORTING SERVICES Depositions full day
2004AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 2
2004AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 2
2004AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 2
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
2005AA
| 500.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 2
2005AB
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 2
2005AC
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 2
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
2006AA
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 2
2006AB
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 2
2006AC
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 2
COURT REPORTING SERVICES Copies per page
2007AA
| 150.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 2
2007AB
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 2
2007AC
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 2
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
2008AA
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 2
2008AB
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 2
2008AC
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 2
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
2009AA
| 100.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 2
2009AB
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 2
2009AC
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 2
COURT REPORTING SERVICES Depositions 1st Hour Contract Period: Option 3 POP Begin: 10-01-2024 POP End: 09-30-2025
3001AA
| 20.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 3
3001AB
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 3
3001AC
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 3
Court Reporter Services Depositions each additional hour
3002AA
| 10.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 3
3002AB
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 3
3002AC
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 3
COURT REPORTING SERVICES Depositions 1/2 Day
3003AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 3
3003AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 3
3003AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 3
COURT REPORTING SERVICES Depositions full day
3004AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 3
3004AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 3
3004AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 3
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
3005AA
| 500.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 3
3005AB
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 3
3005AC
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 3
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
3006AA
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 3
3006AB
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 3
3006AC
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 3
COURT REPORTING SERVICES Copies per page
3007AA
| 150.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 3
3007AB
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 3
3007AC
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 3
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
3008AA
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 3
3008AB
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 3
3008AC
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 3
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
3009AA
| 100.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 3
3009AB
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 3
3009AC
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 3
COURT REPORTING SERVICES Depositions 1st Hour Contract Period: Option 4 POP Begin: 10-01-2025
4001AA
| 20.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 4
4001AB
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 4
4001AC
| 10.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1st Hour
Contract Period: Option 4
Court Reporter Services Depositions each additional hour
4002AA
| 10.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 4
4002AB
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 4
4002AC
| 5.00 |
| HR |
| __________________ |
| __________________ |
Court Reporter Services Depositions each additional hour
Contract Period: Option 4
COURT REPORTING SERVICES Depositions 1/2 Day
4003AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 4
4003AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 4
4003AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions 1/2 Day
Contract Period: Option 4
COURT REPORTING SERVICES Depositions full day
4004AA
| 10.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 4
4004AB
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 4
4004AC
| 5.00 |
| EA |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Depositions full day
Contract Period: Option 4
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
4005AA
| 500.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 4
4005AB
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 4
4005AC
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 10 days per page
Contract Period: Option 4
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
4006AA
| 100.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 4
4006AB
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 4
4006AC
| 50.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Transcription Original Plus 1 within 48 hours per page
Contract Period: Option 4
COURT REPORTING SERVICES Copies per page
4007AA
| 150.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 4
4007AB
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 4
4007AC
| 75.00 |
| PG |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Copies per page
Contract Period: Option 4
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
4008AA
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 4
4008AB
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 4
4008AC
| 25.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings 1st Hour
Contract Period: Option 4
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 4
4009AA
| 100.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 4
4009AB
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 4
4009AC
| 50.00 |
| HR |
| __________________ |
| __________________ |
COURT REPORTING SERVICES Court Hearing/Trials, DOAH Hearings additional hours
Contract Period: Option 4
| GRAND TOTAL |
| __________________ |
36C25621Q1808
Page 1 of Page 1 of
B.3 STATEMENT OF WORK
Transcription/Court Reporting Services
1. Scope: The Contractor shall provide Court Reporting Services for the Department of Veterans Affairs in strict accordance with this contract. This will be an Indefinite Delivery Indefinite Quantity (IDIQ). Court Reporting Services shall be provided for dictated material. Contractor will transcribe reports utilizing headers and footers and appropriate formats as provided by CAVHS. Locations listed in this contract are at:
Site A; 2200 Fort Roots Drive, North Little Rock AR 72114 Site B; 1100 N College Ave, Fayetteville AR 72703 Site C; 2495 Shreveport Hwy 71 N, Pineville LA 71360
a. Acronyms: Equal Employment Opportunity Commission (EEOC) and Equal Employment Opportunity program (EEO); Contracting Officer (CO); Contracting Officer's Representative (COR); Administrative Investigation Boards (AIB); Human Resource Management Service (HRMS); Merit System Protection Board (MSPB);
i. CAVHS and VA may be used interchangeably to refer both to the Central Arkansas Veterans Healthcare System and the Department of Veteran Affairs.
b. Dictation Subjects: Administrative Boards of Investigation; Merit System Protection Board Hearings; EEOC Hearings, and Depositions for Arbitrations
c. Definitions:
i. Character: Printable ASCII characters, including a single space, <CR><LF>. A space between words is counted as one ASCII character. Carriage returns to create blank lines are excluded.
ii. Line: Transcribed lines are formatted in 65-character lines.
iii. Turnaround Time: Turnaround time is 10 business days.
iv. STAT: Report needs to be transcribed within 48 hours.
2. Variations: Material is dictated by many personnel, which will require the contractor and his/her equipment to adapt to variations on dialect, speech, tone, voice volume, speed, delivery, pronunciation, and enunciation.
3. Transmission Requirements: N/A
a. Destination of transcribed documents: The transcribed documents will be delivered to the CAVHS HRMS or EEO offices.
b. Contractor must provide his/her own communications software.
c. STAT reports are not typically required under this contract; however, if an emergency arises, CAVHS will request a STAT report from the contractor telephonic electronically, along with any special instructions to the contractor regarding a special delivery location.
4. Format of Documents: Contractor shall be able to format types of documents in accordance to the needs of the CAVHS.
a. General Format: The length of each report will vary according to the type of court report required. The reports will be created and saved as ASCII text -only printable characters, single spaces, and <CR><LF>. The text is double spaced with double space between paragraphs. No report shall include any text other than what was dictated. Documents that appear to be incomplete or the dictation was cut off should be notated as INCOMPLETE DICTATION. An effort to locate a new dictation and/or continuation of the incomplete dictation must be made by the contractor so that the report can be completed as one document. Typed comments or questions other than a statement of INCOMPLETE DICTATION should not be in the transcribed report. If there are questions, a phone call to the CAVHS contact person must be made to have the question answered.
b. Header and Footer Format: Specific formats for report types and headers for uploaded reports will be furnished at time of contract award prior to commencement of work. CAVHS will provide formats for new report types as needed. It is the contractor's responsibility to assure all header and footer information complies with sample header and footer information as furnished by CAVHS technical staff.
c. Lines: Lines are to be defined as 65-characters per line. Special formatting (underline, bold, etc.) should not be used. Vertical spaces (between lines, between paragraphs, or between text) and footers and headers are not billable. Headers and footers are not to be included in the line length.
d. Scope of Work -Human Resource Management Service HRMS reports are transcribed using dictation equipment.
e. Scope of Work -Equal Employment Opportunity Program EEO reports are transcribed using dictation equipment.
f. Turnaround Time (TAT): Reports shall be typed in the priority indicated below and in accordance with the indicated timetable.
i. Contractor is to return hard copy, original plus one copy within normal turn-around time of 10 business days.
ii. When the customer identifies a STAR report, turn-around time is 48 hours.
g. Completed Documents: Documents shall be in final form and in accordance with the quality standards called for under the contract.
h. Completed documents shall be transmitted with appropriate document header to facilitate receipt of document by CAVHS computer system.
i. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.
j. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. Chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.
k. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.
l. Quality Control: The contractor shall meet the following timeliness and accuracy rates:
i. The Contractor shall implement and maintain a quality control (QC) system that results in correction of potential and actual problems throughout the entire scope of contract performance. The QC system shall contain a mechanism for corrective actions without dependence upon government direction. Records of all Contractor QC activities shall be maintained during the life of the contract.
ii. The Contractor shall maintain a quality standard of 95% accuracy. Percentage is based on ratio of errors to lines. (Example: 1000 lines produced, 20 errors: 20/1000=0.02 or 2% errors. Accuracy is 98%.) Errors are considered to be:
i. Omitted material that is legible or intelligible
ii. Misspelled words
iii. Transposed letters
iv. Transcription that is not reflective of dictation, including material that is not dictated or entering material that is not part of the report such as dictator's directions to the transcriptionist.
v. Punctuation or spelling which changes the meaning of the sentence.
vi. Unauthorized abbreviations (Central Arkansas Veterans Healthcare System will provide a list of approved abbreviations), blank lines or ..@@@" for dictation that is clearly intelligible.
iii. Each single page report which contains one or more errors that change the meaning of the report shall be at no cost to the CAVHS. Multiple page reports containing two (2) or more errors shall be at no cost to the CAVHS.
iv. No more than four (4) errors per 20 reports which do not change the meaning of the report, including, but not limited to, grammar, punctuation, spelling, or transposed letters.
v. The Contractor shall be responsible for correct spelling, including unfamiliar words, checking medical dictionaries and references when needed to distinguish between similar-sounding terms. All material shall be transcribed in the tense dictated. Only terms approved by the CAVHS shall be used.
vi. The Contractor shall be required to exercise professional judgment to recognize errors of omission, which are technical in nature (e.g., inability to transcribe due to poor dictation quality). Such errors shall be referred to the COTR for clarification or correction.
vii. Reports lost or damaged by the Contractor shall be redone at no additional charge to the Government. The Contractor shall send a letter to the COTR and EEO/HRMS representatives stating that the dictation was lost and give the reason.
viii. D.11.8. Reports that do not meet the timeliness deadline due to errors or omissions on the part of the VA and which are not correctable by the contractor are not counted against the contractor's performance.
m. Proof reading: Contractor shall proofread all reports for compliance with established format for each work type and corrections made at that time. For any words or phrases that cannot be transcribed due to difficulties in hearing the dictators voice, the transcriptionist shall type "'@@@* for unintelligible words.
n. Spell Check: Contractor shall use a spell checker on each document and perform corrections for spelling and grammar.
o. Corrections: Any report(s) returned to the contractor for correction for reasons stated herein, shall be corrected within four hours of receipt at no additional expense to VA.
p. Retention of Voice and Documents: The contractor shall have the capacity to maintain backup media of voice dictation and transcribed material for a period of 12 months. Voice dictation may be kept for a period less than 12 months ONLY if certified by COTR that documents can be disposed.
q. Records Storage and Ownership: The Contractor shall not create or maintain any records containing any non-public CAVHS information that are not specifically tied to or authorized by the contract. At the conclusion of the first year of the contract and at least once per year thereafter, Contractor shall erase all media containing VA reports that are aged more than 12 months. At each erasure, certify to the VA that the information has been destroyed. The CAVHS owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which CAVHS shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.
Requirements follows for VA sensitive information:
Prohibition of authorized disclosure Data breach notification Requirement to pay liquidated damages in event of data breach Requirement for annual security/privacy awareness training Required signature of VA’s Rules of Behavior
r. Equipment: The Contractor shall have the capability to store digitally dictated voice recordings for a period of not less than twelve (12) months, allowing CAVHS to review dictated reports during that period on an as-needed basis. Recordings shall be easily accessible.
s. Privacy Act: The contractor shall comply with the provisions of the Privacy Act of 1974, Health Insurance Portability and Accountability Act and all applicable VA laws and regulations. Additional information to identify the employee and type of document will be provided by the Central Arkansas Veterans Healthcare System as needed. The Contractor shall not maintain, in any form, any sensitive or patient identified information. The Contractor shall comply with the Privacy Act and HIPAA as it pertains to general patient information, HIV, Drug and Alcohol Abuse, and Sickle Cell Anemia. The Contractor shall have plant security and ADP security necessary to safeguard court reports. The Contractor shall be required to complete a VA Business Associate Agreement.
t. Security. Contract employees performing on this contract shall be required to undergo the appropriate background screen. Contract employees shall complete a Special Agreement Check (SAC), which includes completing and submitting the Optional Form (OF) 306 and undergoing a fingerprint screen. Fingerprinting can be accomplished at the medical center badging offices in Little Rock or North Little Rock. Employees determined to have an unsatisfactory SAC adjudication are prohibited from performing on this contract. The contractor will not have access to protected Patient Health Information (PHI) and they will/nor will they have the capability of accessing patient information during the services provided to the VA and if removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody. All research data available for Contractor analyses is de-identified. CAVHS and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of CAVHS or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to CAVHS. The agency must report promptly to NARA in accordance with 36 CFR 1230.
The contractor will not have access to VA Desktop computers and they will not they have access to online resources belonging to the government while conducting services. If removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the [contract vehicle]. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government's behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to CAVHS control or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand-carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the [contract vehicle]. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).
u. Billing/Invoice: Billing shall be made monthly in arrears. Invoices shall provide sufficient detail to enable comparisons of billed units to the typed reports.
v. Contractor’s Training and Quality Assurance Plans: All Contractor employees assigned to this contract who create, process, manage records are required to take CAVHS-provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.
w. Workload Fluctuation: The contractor shall have a plan to address periodic fluctuations in VA workload.
x. Information Technology: The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with CAVHS policy.
y. Contingency Services: Contractor shall maintain adequate resources necessary to ensure that transcription services for the VA are uninterrupted regardless of contingency or circumstance.
z. Payments: The contractor shall submit monthly invoices showing the number of lines transcribed for the previous month and will submit electronically by the 10th calendar day each month to the Tungsten Network. Any STAT and quality deductions will be suspended from the payment by VA.
http://www.tungsten-network.com/US/en/veterans-affairs/
aa. Contractor may set any schedule of work hours for its employees performing work at its own facility under this contract providing the VA's STAT requirements will be met; however, the contract price stated in schedule B is considered payment in full for all services rendered under this contract.
ab. The contracting officer reserves the right to reject any of the contractor's personnel and refuse them permission to perform work under the contract.
Z. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and CAVHS guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.
AA. Quality Assurance Surveillance Plan: The following factors will be used to access contract performance.
| Item |
| Standards |
| Tolerance |
| Monitoring |
| Report Delivery |
| Must meet the timeline requirements set during order |
| 100% |
| Review task order invoices |
| Accuracy of Reports |
| Must meet accuracy standards set in SOW |
| As listed in SOW |
| Submitted reports will be reviewed after receipt |
| Staff Availability |
| Must be able to staff requirements for each area within reasonable timeframe to meet hearing needs |
| 100% |
| Review COR contact log |
Page of 8
SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)
(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.
(g) Invoice.
(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—
(i) Name and address of the Contractor;
(ii) Invoice date and number;
(iii) Contract number, line item number and, if applicable, the order number;
(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;
(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;
(vi) Terms of any discount for prompt payment offered;
(vii) Name and address of official to whom payment is to be sent;
(viii) Name, title, and phone number of person to notify in event of defective invoice; and
(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.
(x) Electronic funds transfer (EFT) banking information.
(A) The Contractor shall include EFT banking information on the invoice only if…
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