36C25620Q0343-001.docx

36C25620Q0343

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

629-20-2-690-0078 36C25620Q0343 03-19-2020 Tina Harris 228-523-5066 -1 -2020 11:59

E

ST

Department of Veterans Affairs Gulf Coast Veterans Health Care System Network Contracting Office 16 400 Veterans Avenue Biloxi MS 39531 X X 561621 $22 Million N/A X Department of Veterans Affairs Southeast Louisiana Health Care System Network Contracting Office 16 2500 Canal Street New Orleans, LA 70119 Department of Veterans Affairs Gulf Coast Veterans Health Care System Network Contracting Office 16 400 Veterans Avenue Biloxi MS 39531

Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin TX 78714 8972 See CONTINUATION Page Non-Personal Services Fire Alarm and Suppression System Maintenance ntenance Maintenance and repair for the Southeast Louisiana Health Care Systems as per the Performance Work Statement Within.

Questions are due no later than 11:59

EST March 26, 2020 via email to tina.harris3@va.gov Responses are due no later than 11:59 EST April 10, 2020 via email to tina.harris3@va.gov ***Please pay close attention to 52.212-1 & 52.212-2 Instructions to Offeror and Evaluation Factors*** This solicitation utilizes FAR 13.106 Comparative Analysis Evaluation Wage Determination attached.

See CONTINUATION Page X X X Tina Harris Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C256 Tina Harris tina.harris3@va.gov Department of Veterans Affairs Gulf Coast Veterans Health Care System Network Contracting Office 16 400 Veterans Avenue Biloxi MS 39531

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin TX 78714 8972

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

Page 1 of Page 1 of

B.2 PERFORMANCE WORK STATEMENT

1. General Information

1.1. The purpose of this Performance Work Statement will be for the Contractor to provide Fire Alarm and Fire Suppression maintenance and repair services for the Southeast Louisiana Veterans Health Care System (SLVHCS) medical campus in New Orleans, LA. There will be a total of 15 buildings plus a concourse requiring coverage and protection The Administration Building, Central Energy Plant, Patient Parking Garage, Inpatient Building, Staff Parking Garage, Transitional Living & Rehabilitation, Diagnostic & Testing, Outpatient Building, and Research Building have already been turned over to the Government with the Fisher House estimated to be turned over to the Government in July 2020.

1.2. Project Title: Fire Alarm and Fire Suppression Maintenance and Repair

1.3. Project Background

1.3.1. The Department of Veterans Affairs, Southeast Louisiana Veterans Health Care System, 2400 Canal Street, New Orleans, Louisiana, 70119, requires maintenance and repair services for the Fire Alarms and Fire Suppression Systems.

1.4. Scope of Work

1.4.1. The Contractor shall provide all parts, travel, labor and materials necessary to provide required maintenance, and unlimited emergency services (24 hours, 7 days) on the fire alarm and fire suppression systems located at 2400 Canal St., New Orleans, LA. The fire detection and suppression system is comprised of: Sprinklers (Fire Suppression); Smoke Detectors (Fire Detection); Fire/Smoke Dampers; Pull Stations; Tamper Switches; Water Flow Switches; Duct Detectors; Heat Detectors, Fire Door Release, Fire Pump, Main Fire Alarm Panel; Remote Fire Alarm Panels; Annunciator Panels; Speakers; Strobes; Horn Strobes; Wiring, and Kitchen Hood Suppression Systems (Ansul), FM 200 and Other Related Equipment.

1.4.2. The Contractor will be responsible for providing all background paperwork certifying part installation and/or repairs, calibrations and system verification. All work shall be in strict adherence to NFPA and TJC regulations.

1.4.3. The total service space includes 15 buildings (roughly 65 floors of coverage in total)

1.4.3.1. Total number of fire alarm devices to be serviced under this task order are estimated at 6749 +/- 20%.

1.4.3.2. Total number of sprinkler system devices (sprinkler heads, fire pumps, jockey pumps, tamper switches, etc.) to be serviced are estimated at 4,000 +/- 20%

1.4.4. All work shall be performed by personnel specifically qualified and trained to work on the fire alarm and fire suppression systems (wet and dry) and equipment described herein. Evidence of all required licenses, as well as documentation of qualifications of personnel, shall be provided to the Contracting Officer Representative (COR) prior to completing repairs and maintenance.

1.4.5. If during the maintenance and/or service, it is found that any parts of equipment require replacement the Contractor shall advise the COR, of the materials needed together with his quotation of cost for furnishing and installing the items. Additional work shall not be accomplished without prior consent of the Contracting Officer and issuance of a funding document.

1.5. Performance Objectives

1.5.1. Contracted fire alarm contractors shall perform all repairs and preventive maintenance on the facility fire alarm necessary to keep the New Orleans VA fire alarm system in compliance with the most current edition of NFPA National Fire Alarm Code, Life Safety Code and other Federal Regulations pertaining to Fire Safety in Medical and Federal facilities.

1.6. Deliverables Schedule

service

1.6. Period of Performance

1.6.1. The period of performance for this PWS/SOW shall run as follows:

1.6.1.1. July 13, 2020 through July 12, 2021 (Base)

1.6.1.2. July 13, 2021 through July 12, 2022 (Option 1)

1.6.1.3. July 13, 2022 through July 12, 2023 (Option 2)

1.6.1.4. July 13, 2023 through July 12, 2024 (Option 3)

1.6.1.5. July 13, 2024 through July 12, 2025 (Option 4)

1.6.2. The Contracting Officer is the only official authorized to make changes to the contract.

1.7. Key Personnel

1.7.1. Fire Alarm Systems

1.7.1.1. The Contractor shall submit a list of the points of contact pertaining to repair and maintenance work. Submission shall include the person’s name, phone number, email and address for correspondence. For all work completed, the Contractor shall submit proof of NICET level III fire alarm certification for the technician completing the maintenance.

1.7.2. Fire Suppression Systems

1.7.2.1. The Contractor shall submit a list of the points of contact pertaining to repair and maintenance work. Submission shall include the person’s name, phone number, email and address for correspondence. For all work completed, the Contractor shall submit proof of fire suppression certifications for the technician completing the maintenance.

1.7.2.2. Reporting Procedures

1.7.2.2.1. All contractors must check into the vendor kiosks. Contractors will need to report to the COR each working day prior to beginning any maintenance and repairs within the facility. The COR and/or Engineering Representative will escort the contractors throughout the facility. The contractor will need to provide a debrief at the end of each service call to the COR and/or designee.

1.8. Place of Performance

1.8.1. The work shall be performed at the New Orleans VA Medical Center located at 2400 Canal St. New Orleans LA.

1.8.2. Building A – Concourse includes Staff Gym – (5 Floors)

1.8.3. Building B/C – Inpatient (6 Floors)

1.8.4. Building D/E/F/G – Diagnostic & Testing Building (6 Floors)

1.8.5. Building H/J – Outpatient Tower (9 Floors)

1.8.6. Building K – Staff Parking Garage (8 Floor)

1.8.7. Building L – Patient/Visitor Parking Garage (8 floors)

1.8.8. Building M – Transition Living & Rehabilitation includes Gym and 4 Shotgun House (5 Floors)

1.8.9. Building N – Central Energy Plant (6 floors; there is a level 3.5 and 4.5 in this building)

1.8.10. Building P – Research (5 Floors)

1.8.11. Building Q – Administration (7 floors, one of the floors is considered “ground level”)

1.8.12. Building – Fisher House (2 Floors). Estimated to be turned over to the Government in July 2020.

1.9. Contracting Officer Representative (COR) Authority

1.9.1. In no event is the COR empowered to change any of the terms and conditions of the contract. All changes, to any section of this contract, shall be made only by the Contracting Officer pursuant to a properly executed modification. The types of actions within the purview of the COR’s authority are to ensure that the Contractor performs the technical requirements of the contract, and to notify the Contracting Officer of any deficiencies observed.

2. Post Award Meeting

2.1 The Contractor shall not commence performance on this contract until the Government has conducted a contract kickoff meeting/post-award conference (in person or written format) or the COR has advised the Contractor that a kickoff meeting is waived and the Contracting Officer has issued a notice to proceed.

3. General Requirements

3.1. All written deliverables shall be phrased in layperson language. Statistical and other technical terminology shall not be used without providing a glossary of terms.

3.2. The Government shall complete their review of draft deliverables within 5 business days from date of receipt. The Contractor shall have 5 business days to deliver the final deliverable from date of receipt of the Government’s comments.

3.3. The Contractor shall prepare a detailed Preventative Maintenance Plan (PMP). For every task, the Contractor shall identify in writing all necessary subtasks (if any), associated costs by tasks (if applicable), and associated dates.

3.4. All system maintenance and repair will be in strict adherence with the manufacturer’s recommendations and shall adhere to all National Fire Protection Association (NFPA) and Joint Commission current standards and compliance as it pertains to fire safety and life safety systems.

3.5. All service work on the fire alarm system supplementary parts must be scheduled with Contracting Officer’s Representative (COR) and any applicable VA designees prior to work being completed.

3.6. Work shall include operation of sprinkler system alarm and supervisory devices as well as all reused existing equipment connected to the fire alarm system. It shall include all interfaced equipment including, but not limited to: elevators, HVAC shutdown, and extinguishing systems.

3.7. Certifications.

3.7.1. Fire Alarm System.

3.7.1.1.For all work completed on the fire alarm system, the Contractor shall submit the technician’s NICET level III fire alarm certification for the technician completing the maintenance and repairs.

3.7.2. Fire Suppression System

3.7.2.1. For all work completed, the Contractor shall submit proof of fire suppression certifications for the technician completing the maintenance and repairs.

3.7.3. Complete maintenance and repair service for the fire alarm and fire suppression system shall be provided by a factory trained authorized representative of the manufacturer of the major equipment.

3.8. Contractor shall provide all necessary equipment, parts and labor to perform required maintenance and repairs.

3.9. The contractor shall provide new parts and components when providing the services described herein. All replacement units, parts, components and materials to be used shall be compatible with the existing equipment on which it is to be used; shall be of equal or better quality than original equipment specifications; shall comply with applicable Government, commercial, or industrial standards such as National Board of Underwriters or Underwriters’ Laboratories, Inc., National Board of Fire Underwriters, National Fire Protection Association, National Electrical Manufacturer’s Association, American Society of Mechanical Engineers, etc.; and used in accordance to the original design and manufacturer intent. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality. The Contractor shall retain the parts replaced for at least 30 working days after completion of the job and make these parts readily available for inspection by the COR or designated Government representative upon request. When disputes arise concerning material, equipment, and components selected work items already accomplished, the Contractor shall, at no cost to the Government, remove, replace, and/or rework material, equipment, and components so that compliance with the Government’s requirements are satisfied.

3.10. All workmanship shall meet the standards specified and shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable activity; local, state, and federal standards; and all applicable building and safety codes, including the National Fire Protection Association, National Electric Code, Standard Plumbing Code, etc.

3.10.1. During and at completion of work, debris shall not be allowed to spread unnecessarily in adjacent areas and shall not accumulate in the work area itself. All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and at the end of each day work is in progress.

3.11. All maintenance and permanent records required by NFPA 13, 25, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, 288 and recommended by the equipment manufacturer shall be provided by the Contractor to the Government. Maintenance shall be performed in accordance with NFPA 13, 25, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, and 288. A computerized preventive maintenance schedule shall be provided and shall describe the protocol for preventive maintenance of equipment. The schedule shall include a systematic examination, adjustment and cleaning of all equipment.

3.12. General Services provided shall be done in the following ways:

3.12.1. Preventative Maintenance and Repairs

3.12.1.1. Maintenance shall be completed in such a way to maintain operational integrity of the fire alarm system. Replacement parts (batteries inclusive) or any items deemed needing repair shall be included as part of this contract. All costs associated with troubleshooting and mitigating the system in the event of system failure, which shall include, but is not limited to: identifying the problem (s), repair or replacement of the defective component(s) and associated labor for providing the aforementioned, shall be included in the cost of this contract.

3.12.1.2. All work shall adhere to manufacturer’s standards as well as follow NFPA 13, 25, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, and 288 standards.

3.12.1.3. Repair service shall not include the performance of any work due to improper use, accidents, or negligence for which the contractor is not responsible or has been shown to be the result of negligence on behalf of the Government. In such an instance, costs associated with such items shall not be considered part of this contract.

3.12.1.4. A report outlining all maintenance completed as part of the Preventative Maintenance Plan shall be furnished to the VA no later than ten (10) days after work has been completed. Should a part or portion of the system be found to be inadequate, impairs the system or creates a life safety hazard, this item shall be reported to VA Engineering staff, Safety or VA Police (in this order) prior to leaving the VA facility.

3.12.1.5. For all parts and equipment replaced under PM or that is covered under the preventative maintenance agreement shall carry a minimum one-year warranty or shall adhere to the manufacturer’s warranty, whichever is greater.

3.13. Service Calls (Emergency Call-back service)

3.13.1. All services other than the preventative maintenance required by required by NFPA 13, 25, 72, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, and 288 shall be considered emergency call-back service and covered under this contract unless the required service is a result of abuse or misuse by the Government. Written notification shall not be required for emergency service and the Contractor shall respond as outlined in the following sections on Normal and Overtime Emergency Call-Back Service. Services can be required during normal or overtime emergency call-back service time periods at the discretion of the Contracting Officer or the CO’s designated representative.

3.13.2. Normal and overtime emergency call-back service shall be provided twenty-four (24) hours per day, seven (7) days per week. It shall consist of an on-site response within two (2) hours of notification of a system trouble.

3.13.2.1. Normal emergency call back service

3.13.2.1.1. Normal emergency call-back service times are between the hours of 7:30 a.m. and 4:30 p.m., Monday through Friday, exclusive of Federal Holidays. Services performed during all other times shall be considered to be overtime emergency call-back service. If regular time work must be carried over and contractor wishes to continue to work beyond the facility’s normal hours of operation, authorization for overtime work must be obtained from the COR or designated representative before proceeding

3.13.2.1.2. The cost of all normal emergency call-back service for the base year and subsequent option years shall be included in the cost of this contract.

3.13.2.2. Overtime Emergency Call Back

3.13.2.2.1. Overtime emergency call-back service shall be provided for the system when requested by the Government. The cost of the overtime call-back service during the base year and subsequent option years of this contract shall be provided under this contract. Overtime shall not exceed 80 hours per month and/or 960 hours per contract year (e.g. July 2020 – July 2021). Also, the contractor shall not exceed 2 technicians per overtime emergency call-in back service.

3.13.2.2.2. The VA shall not be responsible for incidental charges, including, but not limited to, parking, tolls, mileage, phone, etc., on straight time or for overtime work.

3.14. Logs

3.14.1. The contractor shall maintain a log at each fire alarm control unit. The log shall list the date and time of all examinations and trouble calls, condition of the system, and name of the technician. Each trouble call shall be fully described, including the nature of the trouble, necessary correction performed, and parts replaced.

3.14.2. Each log shall be completed immediately after services have been rendered.

3.14.3. A report detailing all work completed and/or components that have been replaced shall be furnished by the contractor to the Government prior to leaving the facility after services have been rendered

3.14.4. Service and emergency personnel shall report to Clinical Engineering 1D107 or their authorized representative upon arrival at the hospital and again upon the completion of the required work. A copy of the work ticket containing a complete description of the work performed and parts replaced shall be provided to the VA Contracting Officer or his authorized representative.

3.15. Modifications.

3.15.1. If VA modifies the fire alarm system or fire suppression system during the maintenance contract period, Contractor shall be required to verify that the system, as newly modified or added, is consistent with the manufacturer’s requirements; any verification performed will be equitably adjusted under the Changes clause. The post - contract modification or addition to the fire alarm system shall not void the continuing requirements under this contract. The contract will be equitably adjusted under the Changes clause for such additional performance.

3.16. The contractor shall conduct all research and provide all resources required ensuring a smooth transition from the incumbent maintenance contractor, in accordance with the contract requirements should this occur.

4. Specific Mandatory Tasks and Associated Deliverables

4.1. Parts Rider – This contract shall include $25,000.00 parts rider per year to provide for emergency repairs of fire alarm and suppression systems deficiencies discovered during the execution of this contract.

Section 2. Post Award Meeting; Section 12. Quality Control; Section 13. Quality Assurance; Section 14. Performance Evaluation Meetings

of PM. Copy of plan shall include one electronic and hard copy submitted to the Contracting Officer (CO) and Contracting Officer’s Representative (COR).

See the following section(s):

Section 3.12.1 Preventative Maintenance and Repairs

Section 3.13 Service Calls (Emergency Call-back service)

Section 3.13 Service Calls (Emergency Call-back service)

5. Documentation

5.1. ALL Installation, Deficiency, and Repair Tags shall be installed on systems.

5.2. All service reports shall include at a minimum: list of impacted devices, system verification results, repair procedures, and locations of all devices and equipment and date the repair was completed.

5.3. Infection Control Risk Assessment (ICRA) permits shall be obtained from the SLVHCS Safety Office and provisions adhered to before working in ALL areas of the SLVHCS Campus, if construction is required.

5.4. FA System Trouble Repair/troubleshooting; all troubles and failures shall be reported and repaired.

5.5. FS Hydrant Maintenance repair all hydrants, weep hole drainage, water flow and pressure results shall be reported, and all discrepancies corrected.

5.6. Fire Alarm System Maintenance and Repair shall use current model year or later parts, equipment, and devices.

5.7. Fire Alarm Panel Replacement, Display Replacement, Digital Voice Control Panels (DVC), DVC Amps, Network Communication Boards, Network Communication Repeaters, Field Charger Power Supply Panels and Circuit Boards, Smoke Detectors, Heat detectors, Duct Detectors, Carbon Monoxide Detectors, Flow Switches, Tamper Switches, and ALL existing and remaining devices shall be repaired or replaced if necessary.

5.8. FA Strobes and circuits shall be maintained, and ALL open/short circuits repaired to keep FA Trouble Alarms cleared on FA panels. ALL Field Charger Power Supplies and boosters for the Strobes Circuits shall be cleaned, and batteries replaced if necessary.

5.9. Fire Alarm Device repair/replacement shall be done for any detectors, displays, Network Communication Cards, Repeaters, and all existing and remaining devices failure or malfunction.

5.10. FA Battery Replacement shall be done – Manufacturer recommended replacement.

5.11. Fire Sprinkler Valve Maintenance, Post Indicator Valves (PIV), Water Motor Gongs, Alarm Bells, FDC Caps and Back Flow Preventers, Clean-out rust, corrosion, and debris, Compressor repair/ replacement, (5 Year) Gauge Replacement, Standpipe Hose Valves (stair wells), flow and tamper switches

5.12. ALL the Latest NFPA Code Standards and Joint Commission Standards shall be adhered to.

5.13. Contractor will sign in and out each time their personnel report onsite to SLVHCS to execute work under this contract. Upon arrival on station all personnel will report to 1D107 and sign out again upon leaving for the day.

6. Travel

6.1. The contractor is responsible for providing transportation/travel for all materials, supplies, personnel and all items needed for the duration of this contract unless stated otherwise elsewhere.

7. Government Responsibilities

7.1. The Government shall provide access to the facilities as necessary for maintenance and service calls and responses to commence. The VA Engineering, Safety or Police Services will also provide notification of any systems outages or downtime to affected VA staff.

7.2. With approval from the COR, VA Safety personnel shall contact the monitoring company to schedule the request the system be placed into test mode when necessary. Return from test mode should occur automatically at the conclusion of the scheduled test period. Return from test mode can be extended or terminated early by VA Safety personnel.

7.3. Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the contractor to remove any contractor employee from U.S. VA/VHA facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under any Contract awarded. The Contracting Officer will provide the contractor with a written explanation to support any request to remove an employee.

8. Contractor Personnel Requirements

8.1. All qualified, experience, and license personnel for the service will be provided by the contractor. All Fire Alarm Technicians shall be certified by the National Institute for Certification in Engineering Technologies (NICET). Proof of personnel experience shall be provided by the Contractor to the VA.

8.2. Contractor employees shall present a professional appearance at all times and their conduct shall not reflect discredit upon the United States and or the VA/VHA.

8.3. Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if that employment would appear to cause a conflict of interest.

8.4. Smoking: Employees are strictly prohibited from smoking anywhere on the medical campus.

9. Protection of Person and Property

9.1. The contractor shall be responsible for initiating, maintaining and supervising all safety precautions and programs in connection with the work.

9.2. The contractor shall continuously maintain adequate protection of all work from damage and shall protect the Medical Center property from injury of loss arising in connection with this contract. The contractor shall make correct and make whole any such damage, injury or loss, except as may be by agents or employees of the Medical Center.

9.3. In an emergency affecting the safety or life of individuals, or of the work, or of adjoining property, the contractor, without special instruction or authorization from the Medical Center, is hereby permitted to act, at the contractor's discretion, to prevent such threatened loss or injury. Also, should the contractor, in order to prevent threatened loss or injury, be instructed or authorized to act by the Medical Center, he shall so act, without appeal. Any additional compensation or extension of time claimed by the contractor on account of any emergency work shall be determined by mutual agreement.

10. Security Requirement

10.1. All contractor personnel must check-in with their designated VA point of contact or other identified staff prior to beginning any work.

11. Confidentiality and Nondisclosure

11.1. It is agreed that:

11.1.1. The preliminary and final deliverables, and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this task order, are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion of the task order.

11.1.2. The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor. Any request for information relating to this task order, presented to the contractor, shall be submitted to the CO for response.

11.1.3. Press releases, marketing material, or any other printed or electronic documentation related to this contract, shall not be publicized without the written approval of the CO.

12. Quality Control

12.1. The contractor shall meet the following service work quality standards:

12.2. All work, including repair and replacement parts, satisfies the recommendations and requirements of NFPA 72 and all applicable standards.

12.3. System verification arising from the replacement of certain parts and components are satisfactorily performed, as recommended or required by NFPA 72 and all applicable standards.

12.4. Continuous progress and completion of the work resulting in safe, efficient, and reliable system condition that permits the restoration of system service.

12.5. Safe job site during progress of work. Clean job site upon completion of work.

12.6. Unserviceable parts and components removed from Government property unless directed otherwise by the COR.

12.7. Complete records of all maintenance and system reverifications performed by the contractor shall be maintained and made available to the COR (through formal report submissions and at Government request) during contract performance and for as long afterward as the contract requires.

12.8. In reference to specific device maintenance and overall execution of the PMP, the following is applicable:

12.9. Any Government employee that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives should immediately contact the COR and the COR will complete appropriate documentation to record the complaint. The COR will consider the customer complaint valid upon receipt from the customer. The COR should inform the customer of the approximate time the unacceptable performance will be corrected and advise the customer to contact the COR if not corrected. The COR will consider customer complaints as resolved unless notified otherwise by the customer. The COR shall notify the Account Point of Contact to the Contractor (APCC) via a written customer complaint, followed by a verbal compliant depending on the urgency of the item. Corrective Action times to correct the unacceptable performance after notification and confirmed receipt of notification shall be the following:

12.9.1. For all immediate Life Safety Issues: two (2) hours

12.9.2. For all other maintenance issues that do not directly or negatively impact the system as a whole, present an emergent Life Safety Concern, or adversely impact the Environment of Care: Five (5) business days

12.9.3. If the items cannot be corrected within the timeframes noted, the contractor shall submit the following to the CO and COR:

12.9.3.1. Notification (immediate: verbal, follow up: written) to the Government of its inability to rectify the issue in the time frames allotted

12.9.3.2. Recommendations for Interim Life Safety Measures, as necessary, until the problems can be corrected.

12.9.3.3. Estimated completion time

12.9.4. Note, the classification of the defect shall be made at the discretion of the COR per the recommendations of the Authority Having Jurisdiction (VA Safety Department).

12.9.5. If the APCC disagrees with the finding after investigation of the site and challenges its validity or if believes that the defect is by no fault of the Contractor, the APCC will notify the COR. The COR will conduct an investigation to determine validity. If the COR determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The COR will retain the annotated copy of the written complaint for his/her files. If after investigation the COR determines the complaint as valid, the COR will inform the APCC, and the APCC will be given the following time to correct the defect under these circumstances:

12.9.5.1. Immediate Life Safety Issues: additional three hours

12.9.5.2. Non-emergent, Low Environment of Care Impact Defect: additional 48 hours

12.10. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished. The APCC shall return the written customer complaint document, properly completed with actions taken, to the COR, who will file the complaint for monitoring future recurring performance. Repeat complaints indicating the same deficiency shall not exceed three (3) times. If a repeat customer complaint is received indicating the same deficiency during the service period (month, quarter, etc.), the COR should contact the Contracting Officer for appropriate action.

13. Quality Assurance Surveillance Plan (QASP)

13.1. As stated in the QASP, the Government shall evaluate the Contractor's performance under this agreement. For those tasks listed in the QASP, the COR or evaluators shall follow the methods of surveillance specified in this agreement. The Government shall record all surveillance observations. When an observation indicates defective performance, the COR shall forward the observation to the Contractor manager or designated representative, who shall initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the Quality Control Plan or by methods other than those listed in the Quality Control Plan/QASP may occur during the performance period of this agreement. Such surveillance shall be done according to standard inspection procedures or other agreement provisions. Any action taken by the Contracting Officer as a result of surveillance shall be in accordance with the terms of this agreement.

13.2. The COR has the right to inspect all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The COR shall perform inspections in a manner that will not unduly delay the work.

13.3. If any of the services do not conform to contract requirements, the COR may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When defects in service cannot be corrected by re-performance, the COR may:

13.3.1. Report deficiencies to the procurement office for further action

13.3.2. Reject any invoices that contain work not found acceptable IAW the requirements as described in the award document.

13.4. If the contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Contracting Officer may:

13.4.1. Have the service performed by a separate vendor and charge the additional costs to this contract

13.4.2. Terminate the contract for default

14. Performance Evaluation Meetings

14.1. The Contractor, Contracting Officer and COR will be required to meet at the following intervals: Contract Award (+/- 10 calendar days) and at the End of the Contract (+/- 10 calendar days). A review will be conducted of any deficiencies noted throughout the contract period and address any outstanding items.

15. Compliance with Applicable Laws/Regulations

15.1. The Contractor shall ensure that services provided to the Government under this agreement comply with all applicable laws, statutes, regulations, and guidelines that govern the operation of systems by the Government. The Contractor shall also ensure that all services provided to the Government under this agreement comply with all Government mandated procedures, standards, and requirements.

15.2. As the Government develops and implements new or modified policies and procedures either to comply with internal agency rules and procedures or to comply with applicable rules, regulations, statutes, or other binding obligations ("Additional Compliance Terms"), the Government reserves the right to incorporate such Additional Compliance Terms into this Agreement. The Contractor hereby acknowledges and agrees that such Additional Compliance Terms shall become part of this agreement. The Government shall provide the Contractor with prior written notice regarding the date by which the Contractor shall comply with each set of Additional Compliance Terms ("Compliance Date"). Failure to comply with the Additional Compliance Terms prior to the Compliance Date shall be cause for the Government to immediately terminate this agreement. In the event that the Government terminates this agreement because of the Contractor's failure to comply with Additional Compliance Terms by the Compliance Date, the Contractor shall be liable for such reasonable costs as may be associated with the Government’s efforts to procure a replacement Contractor and associated systems and services.

16. Safety Requirements

16.1. In the performance of this contract, the Government is seeking a contractor who can take such safety precautions as the Contracting Officer, or his/her designee, may determine to be reasonably necessary to protect the lives and health of occupants of the building.

16.2. The Contractor will be required to have one supervisory employee, who will disseminate requirements to those who work at our facility.

16.3. The Contracting Officer (CO) or his/her designee will notify the contractor of any noncompliance with the foregoing provisions and the action to be taken. The contractor, after receipt of such notice, will be required to immediately correct the conditions to which attention has been directed. Such notice, when served on the contractor or his representative at the site of work, shall be deemed sufficient for the purpose aforesaid. If the contractor fails or refuses to comply promptly with such notice, the Contracting Officer may issue an order stopping all or any part of the work and hold the contractor in default.

17. Hours of Operation

17.1. The contractor shall coordinate with the COR and Safety Specialist to decide when maintenance and repairs can occur. Maintenance and repairs can be performed during normal business hours when it does not interfere with building operations. When maintenance and repairs will interfere with building operations; it shall be performed after normal business hours. Normal business hours are between the hours of 7:30 a.m. to 4:30 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closing. The Contractor may for his/her convenience request authorization in advance from the COR to work outside of regular working hours of regular work days at no additional cost to the facility. Authorization shall be at the discretion of the COR.

17.2. Recognized Federal Holidays:

17.2.1. New Year’s Day

17.2.2. Martin Luther King Jr. Day

17.2.3. Washington’s Birthday (President’s Day)

17.2.4. Memorial Day

17.2.5. Independence Day

17.2.6. Labor Day

17.2.7. Columbus Day

17.2.8. Veterans Day

17.2.9. Thanksgiving

17.2.10. Christmas

17.3. If a holiday falls on Saturday or Sunday it is observed on Friday or Monday, respectively and no work shall be performed on these days without prior approval.

18. Utility Interruptions

18.1. The Government is seeking contractor who can:

18.1.1. Coordinate any planned utility shutdowns with the COR. Contractors shall not work on energized circuits. Only work on de-energized circuits is authorized, Utility Shut down request shall be approved by SLVHCS Director or designee, and that proper ARC Flash Hazard PPE is worn. The contractor will be required to notify the SLVHCS Safety Management Office (phone: 504-507-2015) immediately if Electrical Circuits are interrupted.

19. Warranty

19.1. The warranty should at a minimum include, but may not be limited to the following:

19.1.1. In addition to any other warranties in this contract, the contractor warrants, except as provided in paragraph (i) of this clause, that work performed under this contract conforms to the contract requirements and is free of any defect in equipment, material, or workmanship performed by the contractor or any subcontractor or supplier at any tier for a period of one year. Any new equipment, software or installations under this contract will be warranted for three (3) years from date of acceptance.

19.1.2. The Contractor shall remedy at the contractor’s expense any failure to conform, or any defect. In addition, the Contractor shall remedy at the contractor’s expense any damage to Government-owned or controlled real or personal property, when that damage is the result of:

19.1.2.1. The Contractor’s failure to conform to contract requirements; or

19.1.2.2. Any defect of equipment, material or workmanship.

19.1.3. The contractor shall restore any work damaged in fulfilling the terms and conditions of this clause. The Contractor’s warranty with respect to work repaired or replaced will run for 1 year from the date of repair or replacement.

19.1.4. The Contracting Officer will notify the Contractor, in writing, within a reasonable time after the discovery of any failure, defect, or damage.

19.1.5. If the Contractor fails to remedy any failure, defect, or damage within a reasonable time after receipt of notice, the Government shall have the right to replace, repair, or otherwise remedy the failure, defect, or damage at the contractor’s expense.

19.1.6. With respect to all warranties, express or implied, from subcontractors, manufacturers, or suppliers for work performed and materials furnished under this contract, the contractor shall

19.1.6.1. Obtain all warranties that would be given in normal commercial practice;

19.1.6.2. Require all warranties to be executed, in writing, for the benefit of the Government, if directed by the Contracting Officer; and

19.1.6.3. Enforce all warranties for the benefit of the Government, if directed by the Contracting Officer.

19.1.7. In the event the contractor’s warranty under paragraph (b) of this clause has expired, the Government may bring suit at its expense to enforce a subcontractor’s, manufacturers’, or supplier’s warranty.

19.1.8. Unless a defect is caused by the negligence of the Contractor or subcontractor or supplier at any tier, the contractor shall not be liable for the repair of any defects of material or design furnished by the Government or for the repair of any damage that result from any defect in Government-furnished material or design.

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