36C25526Q0654_RFQ FINAL.pdf

PAGE 1 OF1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25526Q0654 09-10-2026

Aubrey Visocsky | Aubrey.Visocsky@va.gov 913-946-1962 09-17-2026

1500 CDT

36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway

Leavenworth KS 66048

X 100

X

561421

$19 Million

NET 30 Days N/A

X

36C589

Kansas City VA Medical Center 4801 East Linwood Boulevard Kansas City MO 64128-2226

36C255

Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway

Leavenworth KS 66048

36C255

Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp

Austin TX

877-353-9791 512-460-5429

See CONTINUATION Page

To establish a firm-fixed price contracts for Telephone Operator Support Services for the Kansas City VA Medical Center located at 4801 Linwood Blvd, Kansas City MO 64128.

The Government anticipates awarding a contract for a base year with up to four (4) option years.

This solicitation is 100% set-aside for SDVOSB.

See Schedule and Performance Work Statement (PWS) for more details.

Wage Determination 2015-5105 is applicable to this requirement & will be issued at the time of award.

In addition, review & complete the entire following package.

Responses to this RFQ are to be submitted electronically via email PDF attachment to: Aubrey.Visocsky@va.gov

See CONTINUATION Page 589-3670152-1875-841600-2339 0100D0079

X X

X ONE

Aubrey Visocsky

VA-VHA-RPOC-2024-0029

36C25526Q0654

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PERFORMANCE WORK STATEMENT (PWS)

B.3 VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

B.5 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.4 52.219-14 LIMITATIONS ON SUBCONTRACTING (NOV 2025) (DEVIATION)

C.5 52.219-28 POSTAWARD SMALL BUSINESS PROGRAM REREPRESENTATION (NOV

2025) (DEVIATION)

C.6 52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY 2014).21

C.7 52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS

(DEVIATION APR 2026)

C.8 52.228-5 INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

C.9 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.10 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025) (DEVIATION)

C.11 52.240-93 BASIC SAFEGAURDING OF COVERED CONTRACTOR INFORMATION

SYSTEMS (DEVIATION) (NOV 2025)

C.12 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (NOV 2020)

C.13 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-

DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION)

C.14 VAAR 852.204-71 INFORMATION AND INFORMATION SYSTEMS SECURITY (FEB

2023)

C.15 VAAR 852.204-72 PERSONNEL VETTING AND CREDENTIALING (DEVIATION) (MAR

2026)

C.16 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR DATA BREACH

COSTS (FEB 2023) ALTERNATE I (FEB 2023)

C.17 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.18 VAAR 852.239-76 INFORMATION AND COMMUNICATION TECHNOLOGY

ACCESSIBILITY (FEB 2023)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATIONS INCORPORATED BY REFERENCE

D.2 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

D.3 BUSINESS ASSOCIATE AGREEMENT BETWEEN THE DEPARTMENT OF VETERANS

AFFAIRS VETERANS HEALTH ADMINISTRATION, KANSAS CITY VA MEDICAL CENTER,

AND OFFEROR INFORMATION

SECTION E - SOLICITATION PROVISIONS

E.1 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.4 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.7 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

(OCT 2025) (DEVIATION)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C255 Aubrey Visocsky | Aubrey.Visocsky@va.gov Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly in arrears.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

http://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PERFORMANCE WORK STATEMENT (PWS)

1.0 GENERAL

1.1 Scope

The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision, management, and other resources necessary to perform on-site telephone operator and telecommunications support services as described herein.

1.2 Background

KCVAMC operates a centralized telephone and communications center responsible for processing internal and external calls, routing inquiries, and supporting emergency communications (e.g., alarms, codes, disasters).

The current system environment includes, but is not limited to, Cisco Finesse and Cisco Jabber, attendant consoles, paging systems, and related telecommunications equipment.

1.3 Contract Information (Placeholders)

Contract Number: To Be Determined Order Number (if applicable): To Be Determined Period of Performance (POP): To Be Determined Place of Performance: Kansas City VA Medical Center, Kansas City, Missouri, and associated sites.

Contract Type: Firm Fixed Price

2.0 APPLICABLE DOCUMENTS

The Contractor shall comply with all applicable federal, VA, and local regulations and policies, including but not limited to:

Health Insurance Portability and Accountability Act (HIPAA).

Occupational Safety and Health Administration (OSHA) standards.

Immigration and Nationality Act of 1952, as amended, and associated regulations, including E-Verify requirements under Executive Order 12989.

VA and VHA information security, privacy, and confidentiality policies (including VA-specific training requirements).

3.0 DEFINITIONS AND ACRONYMS

3.1 Definitions

Contracting Officer (CO). The Government official authorized to enter into, administer, and terminate contracts, and make related determinations and findings.

Contracting Officer’s Representative (COR). The Government official designated in writing by the CO to monitor technical performance and act as primary technical liaison.

Point of Contact (POC). The medical center representative responsible for coordinating with the Contractor and reporting performance issues to the CO.

Protected Health Information (PHI). Individually identifiable health information protected under HIPAA and VA privacy rules.

3.2 Acronyms

CO – Contracting Officer COR – Contracting Officer’s Representative CPARS – Contractor Performance Assessment Reporting System HIPAA – Health Insurance Portability and Accountability Act POP – Period of Performance PWS – Performance Work Statement QASP – Quality Assurance Surveillance Plan VA – Department of Veterans Affairs VHA – Veterans Health Administration

4.0 PERFORMANCE REQUIREMENTS

4.1 General Requirements

4.1.1 The Contractor shall provide comprehensive telephone and telecommunications support, including operation of office machines, alarm monitoring, and message delivery, to support KCVAMC and associated sites.

4.1.2 The Contractor shall manage day-to-day performance (scope, schedule, staffing) and coordinate actions from initiation through closure, including tasking, tracking, and collaboration with Government activities.

4.1.3 The Contractor shall ensure personnel are proficient with Microsoft Outlook, Excel, and Word and other computer programs, as required to perform logging, tracking, and reporting activities.

4.2 Performance Standards – Call Handling

The Contractor shall meet the following minimum service levels:

Average Speed of Answer (ASA): 10 seconds or less for all incoming calls.

Maximum Ring Duration: No individual call shall ring longer than 30 seconds before being answered.

Average Abandonment Rate: Less than 5 percent.

(These performance standards will be monitored and documented in the QASP.)

5.0 PERSONNEL REQUIREMENTS

5.1 Minimum Qualifications

5.1.1 All Contractor personnel providing services under this contract shall, at a minimum:

Possess a high school diploma or equivalent.

Have one (1) to two (2) years of call center or telephone operator experience.

Demonstrate knowledge and understanding of medical terminology sufficient to perform assigned duties.

Demonstrate ability to read, write, speak, and understand English fluently.

5.2 Training

5.2.1 The Contractor shall ensure all personnel complete VA/KCVAMC orientation, applicable facility procedures, and required Information Security, Privacy, and HIPAA training prior to performing work.

5.2.2 No Contractor employee may work under this PWS until initial training is complete and documented.

5.3 Identification and Conduct

5.3.1 Contractor personnel shall wear VA-issued identification badges at all times while on VA property, clearly indicating their name and Contractor affiliation.

5.3.2 Contractor employees shall not represent themselves as VA employees in any capacity.

5.4 Essential Personnel / Disaster Readiness

5.4.1 Telephone Operator positions are considered essential under VA Disaster Readiness policies.

5.4.2 In the event of natural disasters, bomb threats, fires, or other emergencies, Contractor personnel shall remain at their posts until properly relieved by VA Police or other authorized personnel.

5.5 Personnel Rosters and Restrictions

5.5.1 The Contractor shall provide and maintain a current roster of all regular and alternate personnel assigned to this contract.

5.5.2 Personnel not listed on the roster shall not be permitted to perform work at the VA facility.

5.5.3 KCVAMC reserves the right to restrict any Contractor employee who fails to meet qualifications, violates applicable regulations, or is deemed a potential threat to security, safety, health, or mission.

5.6 Immigration and Security

5.6.1 The Contractor shall comply with all applicable provisions of the Immigration and Nationality Act and associated regulations, including E-Verify, for all employees performing under this contract.

5.6.2 All Contractor employees shall obtain and maintain the level of security clearance required by VHA;

failure to maintain favorable status is grounds for removal.

5.7 Safety and Health

5.7.1 The Contractor shall establish and maintain a safety and health program in accordance with OSHA and

VA requirements.

6.0 CONTRACTOR MANAGEMENT AND SUPERVISION

6.1 Project Manager (PM)

6.1.1 The Contractor shall designate a Project Manager with full authority to act on behalf of the Contractor on all contract matters related to daily operations.

6.1.2 The PM shall be on-site during normal working hours and available via telephone, pager, or equivalent after hours to address staffing and operational issues.

6.1.3 The PM may perform operator duties as needed to ensure coverage during shortages or absences.

6.2 Alternate PM

6.2.1 When the PM is absent or will be absent for more than one (1) 8-hour shift, the Contractor shall appoint an alternate representative acceptable to the COR.

6.2.2 The Contractor shall notify the COR in writing of the designated alternate PM.

6.3 Contractor Administrative Responsibilities

6.3.1 The Contractor shall:

Train subordinate employees.

Prepare and maintain vacation and staffing schedules.

Monitor time and attendance (including call-outs and lateness).

Identify and correct performance deficiencies.

Maintain discipline and professional conduct in the work area.

7.0 HOURS OF OPERATION AND STAFFING

7.1 Hours of Coverage

7.1.1 Telephone Operator services shall be provided and space manned 24 hours per day, 7 days per week, 52 weeks per year, including all federal holidays and any VA-approved unplanned holidays.

7.2 Tours of Duty and Breaks

7.2.1 Standard tours and breaks are as follows:

Tour Lunch Breaks

8:00 a.m. – 4:30 p.m. One 30-minute lunch Two 15-minute breaks

4:00 p.m. – 12:00 a.m. N/A Two 15-minute breaks

12:00 a.m. – 8:00 a.m. N/A Two 15-minute breaks

7.3 Minimum Staffing – Weekdays

Tour Minimum FTE

8:00 a.m. – 4:30 p.m. 5 (4 Operators, 1 Supervisor/PM)

4:00 p.m. – 12:00 a.m. 2 Operators

12:00 a.m. – 8:00 a.m. 2 Operators

7.4 Minimum Staffing – Weekends and Federal Holidays

Tour Minimum FTE

8:00 a.m. – 4:30 p.m. 2 Operators

4:00 p.m. – 12:00 a.m. 2 Operators

12:00 a.m. – 8:00 a.m. 2 Operators

7.5 Federal Holidays

7.5.1 Services shall be provided on the following federal holidays, at a minimum:

New Year’s Day; Martin Luther King Jr.’s Birthday; Washington’s Birthday; Memorial Day; Juneteenth;

Independence Day; Labor Day; Columbus Day; Veterans Day; Thanksgiving Day; Christmas Day; & any other day the President declares a holiday.

7.6 Coverage Adjustments

7.6.1 The Contractor shall provide coverage appropriate to the workload, subject to concurrence by the using service and the CO.

7.6.2 Flex tours may be implemented, and there are four (4) operator workstations and one (1) supervisor workstation/office available.

8.0 DETAILED TASKS

8.1 Call Processing

The Contractor shall ensure operators:

Answer and process all incoming internal and external calls politely, efficiently, and in a friendly manner, including during high workload and crisis periods.

Answer calls in established priority order.

Route calls correctly throughout the facility and associated sites.

8.2 Emergency and Alarm Handling

Operators shall:

Respond immediately and professionally to emergency alarms, codes, bomb threats, fires, disasters, and other urgent situations.

Maintain required logs/records in accordance with hospital policy.

Receive and transmit information over two-way radios.

Follow established written bomb threat and emergency procedures.

8.3 System Operation

Operators shall:

Operate centralized telephone systems and related software for incoming and outgoing calls.

Operate internal and external paging systems to process authorized requests.

Support 911 calls, digital pagers, public address systems, TDD, Code Blue alerts, and other emergency communications equipment.

8.4 Customer Service

Operators shall provide professional service to all callers, including threatening, abusive, or distraught individuals, in accordance with VA customer service standards.

8.5 Directory and Data Maintenance

Operators shall help maintain accurate electronic records of services, staff, public telephones, call lists, and pager lists as directed.

8.6 Equipment Malfunctions

Operators shall:

Maintain a log of equipment malfunctions and service complaints.

Verify reported malfunctions when requested and report issues to OI&T.

Test and monitor equipment, and take prompt action in response to system failures or halts.

8.7 System Maintenance Support and Training

Operators shall perform authorized routine system maintenance steps, input data changes, and assist in training other personnel in the use of telecommunications equipment as requested.

9.0 QUALITY ASSURANCE AND PERFORMANCE METRICS

9.1 Contractor Quality Control (QC)

9.1.1 The Contractor shall develop and maintain a written QC Program and submit it to the CO within 30 days of contract start.

9.1.2 The QC Program shall describe methods for identifying, documenting, and preventing performance deficiencies.

9.2 Government Quality Assurance (QA)

9.2.1 The Government will monitor performance in accordance with the QASP, including inspections of customer service, call response/abandonments, and calls handled.

9.2.2 The Government may perform inspections at any time and reject deficient performance.

9.3 Performance Metrics and Ratings

9.3.1 Contractor performance will be evaluated on quality, timeliness, safety, conformance, and management using a rating scale of Superior, Acceptable, Marginal, or Unacceptable.

9.3.2 Detailed performance standards and examples are contained in the PWS/QASP table and will be tailored in individual task orders.

9.4 Positive and Negative Outcomes

9.4.1 Positive performance may result in favorable evaluations and positive CPARS entries.

9.4.2 Negative performance may result in adverse evaluations, negative CPARS entries, and non-exercise of option periods.

10.0 GENERAL CONTRACT REQUIREMENTS

10.1 Scope of Award

Services under this PWS are limited to those identified in the awarded CLINs and task orders.

10.2 Organizational Conflict of Interest / PHI

The Contractor shall notify the CO immediately of any actual or potential PHI disclosure and provide a mitigation plan; the CO may take necessary action if mitigation is inadequate.

10.3 Government-Furnished Equipment (GFE)

The Government will provide necessary equipment and workspace; the Contractor shall safeguard and use all GFE in accordance with VA policies.

10.4 Disclosures and Public Information

The Contractor shall not make public announcements or release information related to this contract without prior written approval from the CO or Public Affairs Office.

10.5 Travel

If authorized, travel reimbursement shall be in accordance with the Federal Travel Regulation, Joint Travel Regulations, and FAR 31.205-46, as specified in the contract.

11.0 POINTS OF CONTACT

11.1 The Government will identify the CO, COR, and other official points of contact in the resulting contract or order.

12.0 INVOICING AND PAYMENT

12.1 Advance Payments

No advance payments are authorized under this contract.

12.2 Invoice Content and Timing

12.2.1 Invoices shall comply with RFO FAR 32.905(a)(1) include the information required by 5 CFR part

1315.9(b), and contract instructions.

12.2.2 Invoices and supporting documentation must be submitted no later than the 15th day of the month following the month of service; corrections shall be submitted via separate invoice.

Each invoice shall include:

Name and address of the contractor.

Invoice date and invoice number.

Contract number or other authorization for supplies delivered or services performed (including order number.

and line item number).Description, quantity, unit of measure, unit price, and extended price of supplies delivered, or services performed.

Shipping and payment terms (e.g., shipment number and date of shipment, discount for prompt payment terms).

Name and address of contractor official to whom payment is to be sent (must be the same as that in the contract or in a proper notice of assignment).

Name (where practicable), title, phone number, and mailing address of person to notify in the event of a defective invoice.

Taxpayer Identification Number (TIN). The contractor must include its TIN on the invoice only if required by agency procedures.

Electronic funds transfer (EFT) banking information.

If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the contractor must have submitted correct EFT banking information in accordance with the applicable solicitation provision (e.g., 52.232-38, Submission of Electronic Funds Transfer Information with Offer), contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

Any other information or documentation required by the contract.

13.0 ELECTRONIC INVOICE SUBMISSION

13.1 Method of Submission

13.1.1 Facsimile, e-mail, and scanned documents are not acceptable payment request methods.

13.1.2 Invoices shall be submitted electronically via VA’s Electronic Invoice Presentment and Payment (EIPP) system (currently Tungsten), in accordance with current VA instructions. All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp Austin TX

13.2 Tungsten / FSC Contacts

Support is available via:

Tungsten e-Invoice Setup: 1-877-489-6135 Tungsten e-Invoice E-mail: VA.Registration@tungsten-network.com Tungsten e-Invoice Portal: Tungsten e-Invoice Portal Link FSC e-Invoice Helpdesk: 1-877-353-9791 FSC e-Invoice E-mail: vafsccshd@va.gov

14.0 Additional Locations and Facilities

The Contractor shall provide services and support at the locations identified in this Performance Work Statement. The Government reserves the right to add, remove, or modify locations and facilities as mission requirements evolve across the current and future operational footprint. The Contractor shall accommodate these changes within the scope of the contract without disruption to services. Any adjustments to pricing, schedule, or resources resulting from such changes shall be addressed through the appropriate contractual modification process in accordance with the applicable Changes clause.

B.3 VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

1. GENERAL

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS to VA INFORMATION AND VA INFORMATION SYSTEMS

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor’s employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL Language

a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227- 14(d) (1).

b. If VA determines that the contractor has violated any of the information confidentiality, privacy, security, and other provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

4. SECURITY INCIDENT INVESTIGATION

a. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the COTR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access.

b. To the extent known by the contractor/subcontractor, the contractor/subcontractor’s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant.

c. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach.

Notifications need to be made in accordance with the executed business associate agreement.

d. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

5. LIQUIDATED DAMAGES FOR DATA BREACH

a. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract.

b. The contractor/subcontractor shall provide notice to VA of a “security incident” as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non- Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination.

c. Each risk analysis shall address all relevant information concerning the data breach, including the following:

1) Nature of the event (loss, theft, unauthorized access);

2) Description of the event, including:

i) date of occurrence;

ii) data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code;

3) Number of individuals affected or potentially affected;

4) Names of individuals or groups affected or potentially affected;

5) Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text;

6) Amount of time the data has been out of VA control;

7) The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons);

8) Known misuses of data containing sensitive personal information, if any;

9) Assessment of the potential harm to the affected individuals;

10) Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate; and

11) Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised.

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

PRINCIPAL NAICS CODE: 561421 - Telephone Answering Services PRODUCT/SERVICE CODE: R426 - Support - Professional: Communications

ITEM

DESCRIPTION OF

SUPPLIES/SERVICES QTY UNIT UNIT PRICE AMOUNT

0001 Telephone Operator Services for Kansas City VAMC in accordance with (IAW) Performance Work Statement (PWS) paragraph(s) 7.0 - 7.6.

Contract Period: Base POP Begin: 10-01-2026 POP End: 09-30-2027 1 YR

1001 Telephone Operator Services for Kansas City VAMC in accordance with (IAW) Performance Work Statement (PWS) paragraph(s) 7.0 - 7.6.

Contract Period: Option 1 POP Begin: 10-01-2027 POP End: 09-30-2028 1 YR

2001 Telephone Operator Services for Kansas City VAMC in accordance with (IAW) Performance Work Statement (PWS) paragraph(s) 7.0 - 7.6.

Contract Period: Option 2 POP Begin: 10-01-2028 POP End: 09-30-2029 1 YR

3001 Telephone Operator Services for Kansas City VAMC in accordance with (IAW) Performance Work Statement (PWS) paragraph(s) 7.0 - 7.6.

Contract Period: Option 3 POP Begin: 10-01-2029 POP End: 09-30-2030 1 YR

4001 Telephone Operator Services for Kansas City VAMC in accordance with (IAW) Performance Work Statement (PWS) paragraph(s) 7.0 - 7.6.

Contract Period: Option 4 POP Begin: 10-01-2030 POP End: 09-30-2031 1 YR

GRAND

TOTAL

B.5 DELIVERY SCHEDULE

ITEM # SHIPPING INFORMATION QTY

DELIVERY DATE

(TENTATIVE)

0001 ALL 10/1/26 – 9/30/27

1001 ALL 10/1/27 – 9/30/28

SHIP TO: KANSAS CITY VA MEDICAL CENTER

4801 East Linwood Blvd Kansas City, MO 64128-2226 ALL 10/1/28 – 9/30/29

3001 ALL 10/1/29 – 9/30/30

COR: TO BE FILLED IN AT TIME OF AWARD

ALL 10/1/30 – 9/30/31

SECTION C - CONTRACT CLAUSES

FAR

Number

Title Date

52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEVIATION)

OCT 2025

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/far-overhaul https://www.va.gov/oal/library/vaar/

(End of Clause)

FAR

Number

Title Date

52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE

GOVERNMENT ALTERNATE I (NOV 2021)

JUN 2020

52.203-16 PREVENTING PERSONAL CONFLICTS OF INTEREST JUN 2020

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS OR STATEMENTS

JAN 2017

52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL

JAN 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT—MAINTENANCE

(DEVIATION)

NOV 2025

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED,

SUSPENDED, PROPOSED FOR DEBARMENT, OR

VOLUNTARILY EXCLUDED

JAN 2025

52.209-9 UPDATES OF PUBLICLY AVAILABLE INFORMATION

REGARDING RESPONSIBILITY MATTERS

OCT 2018

52.209-10 PROHIBITION ON CONTRACTING WITH INVERTED

DOMESTIC CORPORATIONS

NOV 2015

52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS

(DEVIATION)

NOV 2025

52.222-3 CONVICT LABOR (DEVIATION) NOV 2025

52.222-35 EQUAL OPPORTUNITY FOR VETERANS (DEVIATION) NOV 2025

52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH

DISABILITIES (DEVIATION)

NOV 2025

52.222-37 EMPLOYMENT REPORTS ON VETERANS (DEVIATION) NOV 2025

52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE

NATIONAL LABOR RELATIONS ACT (DEVIATION)

NOV 2025

52.222-41 SERVICE CONTRACT LABOR STANDARDS (DEVIATION) NOV 2025

52.222-43 FAIR LABOR STANDARDS ACT AND SERVICE

CONTRACT LABOR STANDARDS-PRICE ADJUSTMENT

(MULTIPLE YEAR AND OPTION CONTRACTS)

(DEVIATION)

NOV 2025

52.222-50 COMBATING TRAFFICKING IN PERSONS (DEVIATION) NOV 2025

52.222-54 EMPLOYMENT ELIGIBILITY VERIFICATION (DEVIATION) NOV 2025

52.222-55 MINIMUM WAGES FOR CONTRACTOR WORKERS

UNDER EXECUTIVE ORDER 14026 (DEVIATION)

NOV 2025

52.222-62 PAID SICK LEAVE UNDER EXECUTIVE ORDER 13706

(DEVIATION)

NOV 2025

52.223-5 POLLUTION PREVENTION AND RIGHT-TO-KNOW

INFORMATION

MAY 2024

52.236-11 USE AND POSSESSION PRIOR TO COMPLETION

(DEVIATION)

AUG 2025

52.224-1 PRIVACY ACT NOTIFICATION APR 1984

52.224-2 PRIVACY ACT APR 1984

52.224-3 PRIVACY TRAINING JAN 2017

52.226-8 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT

MESSAGING WHILE DRIVING

MAY 2024

52.227-14 RIGHTS IN DATA—GENERAL MAY 2014

52.229-3 FEDERAL, STATE, AND LOCAL TAXES (DEVIATION) SEP 2025

52.229-12 TAX ON CERTAIN FOREIGN PROCUREMENTS FEB 2021

52.232-18 AVAILABILITY OF FUNDS APR 1984

52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER—

SYSTEM FOR AWARD MANAGEMENT

OCT 2018

52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL

BUSINESS SUBCONTRACTORS

MAR 2023

52.233-3 PROTEST AFTER AWARD AUG 1996

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM OCT 2004

52.236-2 DIFFERING SITE CONDITIONS (DEVIATION) AUG 2025

52.236-3 SITE INVESTIGATION AND CONDITIONS AFFECTING

THE WORK (DEVIATION)

AUG 2025

52.236-5 MATERIAL AND WORKMANSHIP (DEVIATION) AUG 2025

52.236-9 PROTECTION OF EXISTING VEGETATION,

STRUCTURES, EQUIPMENT, UTILITIES, AND

IMPROVEMENTS (DEVIATION)

AUG 2025

52.236-10 OPERATIONS AND STORAGE AREAS (DEVIATION) AUG 2025

52.237-2 PROTECTION OF GOVERNMENT BUILDINGS,

EQUIPMENT, AND VEGETATION

APR 1984

52.237-3 CONTINUITY OF SERVICES JAN 1991

52.244-6 SUBCONTRACTS FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (DEVIATION)

APR 2026

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.203-70 COMMERCIAL ADVERTISING MAY 2018

852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL (DEVIATION)

MAR 2026

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION) (APR 2025)

APR 2025

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS NOV 2018

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER OCT 2020

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 10 days.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 10 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 10 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.4 52.219-14 LIMITATIONS ON SUBCONTRACTING (NOV 2025) (DEVIATION)

(a) This clause does not apply to the unrestricted portion of a partial set-aside.

(b) Definition. Similarly situated entity, as used in this clause, means a first-tier subcontractor, including an independent contractor, that—

(1) Has the same small business program status as that which qualified the prime contractor for the award (e.g., for a small business set-aside contract, any small business concern, without regard to its socioeconomic status); and

(2) Is considered small for the size standard under the North American Industry Classification System (NAICS) code the prime contractor assigned to the subcontract.

(c) Applicability. This clause applies only to—

(1) Contracts that have been set aside for any of the small business concerns identified in 19.000(a)(3);

(2) Part or parts of a multiple-award contract that have been set aside for any of the small business concerns identified in 19.000(a)(3);

(3) Contracts that have been awarded on a sole-source basis in accordance with sections 19.105, 19.106, 19.107, and 19.108;

(4) Orders expected to exceed the simplified acquisition threshold and that are set aside for small business concerns under multiple-award contracts, as described in 8.4 and 16.5;

(5) Orders, regardless of dollar value, that are set aside in accordance with sections 19.105, 19.106, 19.107, and 19.108 under multiple-award contracts, as described in 8.4 and 16.5; and

(6) Contracts using the HUBZone price evaluation preference to award to a HUBZone small business concern unless the concern waived the evaluation preference.

(d) Independent contractors. An independent contractor shall be considered a subcontractor.

(e) By submission of an offer and execution of a contract, the Contractor agrees that in performance of a contract assigned a North American Industry Classification System (NAICS) code for—

(1) Services (except construction), it will not pay more than 50 percent of the amount paid by the Government for contract performance to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 50 percent subcontract amount that cannot be exceeded. When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract;

(2) Supplies (other than procurement from a nonmanufacturer of such supplies), it will not pay more than 50 percent of the amount paid by the Government for contract performance, excluding the cost of materials, to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 50 percent subcontract amount that cannot be exceeded. When a contract includes both supplies and services, the 50 percent limitation shall apply only to the supply portion of the contract;

(3) General construction, it will not pay more than 85 percent of the amount paid by the Government for contract performance, excluding the cost of materials, to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 85 percent subcontract amount that cannot be exceeded; or

(4) Construction by special trade contractors, it will not pay more than 75 percent of the amount paid by the Government for contract performance, excluding the cost of materials, to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor’s 75 percent subcontract amount that cannot be exceeded.

(f) The Contractor shall comply with the limitations on subcontracting as follows:

(1) For contracts, in accordance with paragraphs (c)(1), (2), (3) and (6) of this clause—

[X] By the end of the base term of the contract and then by the end of each subsequent option period; or

[] By the end of the performance period for each order issued under the contract.

(2) For orders, in accordance with paragraphs (c)(4) and (5) of this clause, by the end of the performance period for the order.

(g) A joint venture agrees that, in the performance of the contract, the applicable percentage specified in paragraph (e) of this clause will be performed by the aggregate of the joint venture participants.

(1) In a joint venture comprised of a small business protégé and its mentor approved by the Small Business Administration, the small business protégé shall perform at least 40 percent of the work performed by the joint venture. Work performed by the small business protégé in the joint venture must be more than administrative functions.

(2) In an 8(a) joint venture, the 8(a) participant(s) shall perform at least 40 percent of the work performed by the joint venture. Work performed by the 8(a) participants in the joint venture must be more than administrative functions.

(End of Clause)

C.5 52.219-28 POSTAWARD SMALL BUSINESS PROGRAM

REREPRESENTATION (NOV 2025) (DEVIATION)

(a) Definitions. As used in this clause—

Long-term contract means a contract of more than five years in duration, including options. However, the term does not include contracts that exceed five years in duration because the period of performance has been extended for a cumulative period not to exceed six months under the clause at 52.217-8, Option to Extend Services, or other appropriate authority.

Small business concern—

(1) Means a concern, including its affiliates, that is independently owned and operated, not dominant in its field of operation, and qualified as a small business under the criteria in 13 CFR part 121 and the size standard in paragraph (c) of this clause.

(2) Affiliates, as used in this definition, means business concerns, one of whom directly or indirectly controls or has the power to control the others, or a third party or parties control or have the power to control the others. In determining whether affiliation exists, consideration is given to all appropriate factors including common ownership, common management, and contractual relationships. SBA determines affiliation based on the factors set forth at 13 CFR 121.103.

(b) If the Contractor represented that it was a small business concern, a small disadvantaged business concern, or a joint venture that was any of the small business concerns identified in 19.000(a)(3) prior to award of this contract, the Contractor shall rerepresent its size and socioeconomic status according to paragraph (e) of this clause or, if applicable, paragraph (g) of this clause, upon occurrence of any of the following:

(1) Within 30 days after execution of a novation agreement or within 30 days after modification of the contract to include this clause, if the novation agreement was executed prior to inclusion of this clause in the contract.

(2) Within 30 days after a merger or acquisition that does not require a novation or within 30 days after modification of the contract to include this clause, if the merger or acquisition occurred prior to inclusion of this clause in the contract.

(3) For long-term contracts-

(i) Within 60 to 120 days prior to the end of the fifth year of the contract; and

(ii) Within 60 to 120 days prior to the date specified in the contract for exercising any option thereafter.

(c) The Contractor shall rerepresent its size status in accordance with the size standard in effect at the time of this rerepresentation that corresponds to the North American Industry Classification System (NAICS) code(s) assigned to this contract. The small business size standard corresponding to this NAICS code(s) can be found at https://www.sba.gov/document/support--table-size-standards.

(d) The small business size standard for a Contractor providing an end item that it does not manufacture, process, or produce itself, for a contract other than a construction or service contract, is 500 employees, or 150 employees for information technology value-added resellers under NAICS code 541519, if the acquisition—

(1) Was set aside for small business and has a value above the simplified acquisition threshold;

(2) Used the HUBZone price evaluation preference regardless of dollar value, unless the Contractor waived the price evaluation preference; or

(3) Was an 8(a), HUBZone, service-disabled veteran-owned, economically disadvantaged women-owned, or women-owned small business set-aside or sole-source award regardless of dollar value.

(e) Except as provided in paragraph (g) of this clause, the Contractor shall make the representation(s) required by paragraph (b) of this clause by validating or updating all its representations in the Representations and Certifications section of the System for Award Management (SAM) and its other data in SAM, as necessary, to ensure that they reflect the Contractor's current status. The Contractor shall notify the contracting officer in writing within the timeframes specified in paragraph (b) of this clause, that the data have been validated or updated, and provide the date of the validation or update.

(f) If the Contractor represented that it was other than a small business concern prior to award of this contract, the Contractor may, but is not required to, take the actions required by paragraphs (e) or (g) of this clause.

(g) If the Contractor does not have representations and certifications in SAM, or does not have a representation in SAM for the NAICS code applicable to this contract, the Contractor is required to complete the following rerepresentation and submit it to the contracting office, along with the contract number and the date on which the rerepresentation was completed:

(1) The Contractor represents that it [ ] is, [ ] is not a small business concern under NAICS Code 561421 assigned to contract number .

(2) [Complete only if the Contractor represented itself as a small business concern in paragraph (g)(1) of this clause.] The Contractor represents that it [ ] is, [ ] is not, a small disadvantaged business concern as defined in 13 CFR 124.1001.

(3) Women-owned small business (WOSB) joint venture eligible under the WOSB Program. The Contractor represents that it [ ] is, [ ] is not a joint venture that complies with the requirements of 13 CFR 127.506(a) through (c). [The Contractor shall enter the name and unique entity identifier of each party to the joint venture: _____.]

(4) Economically disadvantaged women-owned small business (EDWOSB) joint venture. The Contractor represents that it [ ] is, [ ] is not a joint venture that complies with the requirements of 13 CFR 127.506(a) through (c). [The Contractor shall enter the name and unique entity identifier of each party to the joint venture: _____.]

(5) Service-disabled veteran-owned small business (SDVOSB) joint venture eligible under the SDVOSB Program. The Contractor represents that it [ ] is, [ ] is not an SDVOSB joint venture eligible under the SDVOSB Program that complies with the requirements of 13 CFR 128.402. [The Contractor shall enter the name and unique entity identifier of each party to the joint venture: _____.]

(6) HUBZone joint venture eligible under the HUBZone Program. [Complete only if the offeror is a HUBZone small business concern.] The offeror represents, as part of its offer, that It [ ] is, [ ] is not a HUBZone joint venture that complies with the requirements of 13 CFR 126.616(a) through (c). [The Contractor shall enter the name and unique entity identifier of each party to the joint venture: _____.] Each HUBZone small business concern participating in the HUBZone joint venture must be certified as a HUBZone concern.

[Contractor to sign and date and insert authorized signer's name and title. ______________________]

(End of Clause)

C.6 52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY

2014) In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5…