36C25526Q0303.docx

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PHILIPS MRI AND CHILLER MAINTENANCE
Solicitation number
36C25526Q0303
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This is a Sources Sought Notice for market research purposes regarding Philips MRI and Chiller Maintenance services at the Harry S. Truman Memorial Veterans Hospital in Columbia, Missouri. The Department of Veterans Affairs Network Contracting Office (Leavenworth, Kansas) is seeking information from qualified businesses capable of providing maintenance and repair services for a Philips Ingenia Ambition X 1.5T MRI (Serial Number 47835) and a KKT Chiller Model CBOXX60 (Serial Number 90604295). The response deadline is April 13, 2026, at 11:00 AM Central Time. This announcement is not a solicitation or obligation to award a contract but rather an effort to identify potential qualified contractors for future acquisition decisions.

The required services include comprehensive preventive and corrective maintenance with specific performance standards: one-hour initial response time and four-hour on-site response time during standard hours (Monday-Friday, 8:00 AM to 5:00 PM, excluding federal holidays), with extended chiller coverage until 9:00 PM. The scope encompasses priority scheduling, spare parts inventory access, remote diagnostic support with connectivity to the Remote Services network, all labor and travel expenses, next-business-day parts delivery, 15% lifecycle catalog discounts, software enhancements, 24/7 unlimited technical support, remote proactive monitoring, and maintenance documentation. Interested firms must provide company information, UEI number, GSA contract details if applicable, a capability statement, service brochures with specifications, and an authorized service provider letter from the original equipment manufacturer (OEM). Prospective contractors must be registered in the System for Award Management (SAM.gov) and complete electronic representations and certifications per FAR 4.203. The product service code is J065 (NAICS 811210), and the contracting officer is Betty Flores (veronica.flores@va.gov).

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Sources Sought Notice Sources Sought Notice

SUBJECT*
PHILIPS MRI AND CHILLER MAINTENANCE

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
66048
SOLICITATION NUMBER*
36C25526Q0303
RESPONSE DATE/TIME/ZONE
04-13-2026 11:00 am CENTRAL TIME, CHICAGO, USA
ARCHIVE
10 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
J065
NAICS CODE*
811210
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway

Leavenworth KS 66048

POINT OF CONTACT*

Contracting Officer Betty Flores veronica.flores@va.gov

PLACE OF PERFORMANCE

ADDRESS
Department of Veterans Affairs

Harry S. Truman Memorial Veterans Hospital

800 Hospital Drive

Columbia MO

POSTAL CODE
65201-5275

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a SOURCES SOUGHT announcement only. It is neither a solicitation announcement nor a request for proposal or quote and does not obligate the Government to award a contract. Responses to this Sources Sought must be in writing. The purpose of this Sources Sought Announcement is for market research, to make appropriate acquisition decisions, and to gain knowledge of potential qualified businesses capable of providing the following:

Philips MRI and Chiller Maintenance and Repair for Columbia VAMC *** See Statement of Work below for details *** If this is within your capability, please respond with the information below:

· Company Name

· Address

· Point of Contact

· Phone, Fax, and Email

· UEI number

· GSA Contract (as applicable)

· Capability Statement that clearly and convincingly identifies your ability to fulfill this requirement.

· Brochures of services being offered, to include specifications.

· Authorized service provider letter from OEM Interested firms are reminded that in accordance with FAR 4.203, prospective contractors shall complete electronic annual representations and certifications to be considered for award. In addition, FAR 4.203 states that prospective contractors shall be registered in the System for Award Management (www.SAM.gov) database. All Service-Disabled Veteran Owned Small Businesses (SDVOSB) and Veteran Owned Small Businesses (VOSB) shall be verified in SBA at Small Business Search .

Point of Contact for this Sources Sought is:

veronica.flores@va.gov Department of Veterans Affairs Network Contracting Office -15 3450 S. 4th Street Trafficway Leavenworth, KS. 66048

STATEMENT OF WORK (SOW)

MR Elastography and Chiller Coverage Service Plan

1. Overview This Statement of Work (SOW) outlines the services required to maintain and support the Magnetic Resonance (MR) Elastography system and associated chiller equipment. The Contractor shall provide all preventive and corrective maintenance necessary to ensure optimal performance, reliability, and longevity of the covered equipment.

Covered Equipment:

- Philips Ingenia Ambition X 1.5T MRI, Serial Number 47835, EE# 295184

- KKT Chiller, Model CBOXX60, Serial Number 90604295, EE# 295173

2. Service Specifications

a. Priority Scheduling and Spare Parts Inventory Access

- Priority scheduling for all service requests.
- Access to Contractor-maintained spare parts inventory.

b. Priority Remote Service Response

- Requires connectivity to the Remote Services network.

- Provides prioritized remote diagnostic and troubleshooting support.

c. Labor and Travel Coverage

- All labor and travel expenses covered during standard service hours: Monday through Friday, 8:00 AM to 5:00 PM, excluding federal holidays.

d. Response Times

- One-hour initial response time.

- Four-hour on-site response time when required.

e. Spare Parts

- All necessary replacement parts covered for failures under normal use, excluding consumables.

- Next-business-day delivery of parts by 10:30 AM.

f. Lifecycle Catalogue Discount

- 15% discount on lifecycle catalog items, excluding UPS systems.

g. Planned Maintenance Services

- Preventive maintenance performed per manufacturer specifications during standard coverage hours.

h. Software Enhancements

- Provision of operating system software enhancements that do not require hardware changes, excludes software upgrades.

i. Technical and Clinical Support

- Unlimited technical support 24/7.
- Clinical applications support Monday–Friday, 8:00 AM–5:00 PM.

j. Remote Service Support

- Includes Remote Desktop support.

k. Remote Proactive Monitoring

- Requires Remote Services connection.

- Provides continuous monitoring and proactive issue detection.

l. Reporting

- Reports including PSI eligibility, service history, and PM summaries.

m. Provide service and maintenance support on the existing MR Elastography hardware/software.

- Ongoing maintenance and service support for the Elastography hardware/software already licensed on the system.

- Troubleshooting and issue resolution related to Elastography functionality as part of the service agreement.

3. Chiller Coverage Coverage Hours: Monday–Friday, 8:00 AM–9:00 PM, excluding holidays.

Services:

- Corrective maintenance as needed.

- Preventive maintenance per manufacturer requirements.

4. Deliverables

- Preventive Maintenance Reports

- Corrective Maintenance Documentation

- Remote Monitoring Notifications

- Remote Service Logs

- Spare Parts Delivery Confirmations

- Software Enhancement Records

- Technical Support Summaries

- Planned Maintenance Schedule

- Chiller Maintenance Reports

- Quarterly or On-Demand Service Reports

5. Contractor Responsibilities

- Provide labor, tools, parts, and materials.

- Perform work per manufacturer specifications.

- Maintain qualified personnel.

- Meet all response times.

- Support Remote Services connectivity.

- Coordinate PM with Government.

- Maintain documentation and deliverables.

- Notify Government of risks or failures.

- Ensure proper delivery of parts.

- Comply with facility security and safety.

6. Government Responsibilities

- Provide access to equipment and infrastructure.

- Maintain Remote Services connectivity.

- Notify Contractor of issues.

- Make equipment available for PM.

- Provide required utilities.

- Designate a point of contact.

- Notify Contractor of facility issues.

7. Place of Performance Harry S. Truman Memorial Veterans Hospital 800 Hospital Drive Columbia, MO 65201-5275

· Remote services may be performed from Contractor facilities.

· Contractor personnel shall comply with security and safety requirements.

8. Observed Holidays Federal Holidays Observed by the VA Medical Center

New Year's Day
Labor Day
Martin Luther King, Jr. Day
Columbus Day
President's Day
Veterans Day
Memorial Day
Thanksgiving Day
Juneteenth
Christmas Day

Independence Day and any other day specifically designated by the President of the United States.

*= Required Field
Sources Sought Notice

Sources Sought Notice

File details come from the government source that posted it. Updated .