36C25522Q0174 0002.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 7

0002 04-01-2022

589-22-1-2004-0008

None

36C255

Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway

Leavenworth KS 66048

36C255

Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway

Leavenworth KS 66048

To all Offerors/Bidders

36C25522Q0174

03-17-2022

X

X X

04-11-2022 at 12:00PM CST

X 1

Services to maintain the PACS and CCTV Systems at the Leavenworth and Topeka VAMCs. The purpose of this amendment is to:

1. Provide answers to vendor questions. Please see attached Q/A on page 2

2. Updated SOW to reflect the removal of reference to Genetec Video Equipment on pages 3-7

3. Vendors may schedule a site visit with the facility POC at derek.ursuy@va.gov, during regular business hours (8:00 am to 4:00 pm) the week of April 4-8, 2022. Any cost associated with a site visit will be at the vendor's expense

4. The due date/time for this requirement will be extended until 04-11-22 at 12:00 pm CST

Jessica D. Barton Contracting Officer

1. Maintenance Software Upgrades, as part of the SOW requirements The CCure9000 software is located on a (server computer). The POC cannot provide the model/type at this time

2. Paragraph 24 in the Technical Requirements and Deliverables references Genetec Video Equipment, but on the list for each site Bosch and ExacqVision were referenced. Please clarify which platform is being used?

The reference to Genetec Video Equipment has been removed from the SOW. The cameras are currently being run on both Bosch and Exacqvison. The intent is that all cameras will eventually be on Exacqvison.

3. Request a complete inventory, dates of installation, if possible, software versions and build dates, copies of previous test reports, and copies or summary of previous repairs from the past 2 years.

The current facility POC is unable to provide the requested information at this time. The system was installed in 2006 with parts being replaced as needed. Unsure of software version. We do not currently have and service records over the past 2 years.

4. The Scope of Requirement point 6 states “Vendor must be able to communicate directly with current systems without delay.” Does this mean a secure remote connection with the awarded Integrator into each (PACS & CCTV) server(s) will be required? If so, will the VA or Integrator be responsible for the remote connection and what cybersecurity protocols will be utilized?

There is no remote access to the system.

5. The Technical Requirement and Deliverables point 2d states “Service Technician shall be available to provide full maintenance while on-site. This includes: … software updates…” To perform software updates the manufactures in question (Software House, ExacqVision) require an SSA to be in place. Please provide the Ccure 9000 Serials IDs for each Access Server and the ExacqVision MAC address for each NVR. These are required to accurately quote this RFQ and service the system in question. Bosch DVRs do not have an SSA requirement for software updates.

NVR’s Mac Address Serial Numbers Model Number Version

NVR1 2C-4D-54-64-CB-

D2

ER1706021862 IP09-12T-R2Z-E7 8.2.1.107318

NVR2 08-62-66-83-2A-

ER1603020847 IP08-24T-R2Z-E4 20.12.8.0

NVR3 D0-50-99-D2-19-

ER1913024938 IP08-12T-2Z-2-G2 20.12.8.0

NVR4 D0-50-99-D2-17-

BE

ER1913024947 IP08-12T-2Z-2-G2 20.12.8.0

NVR5 A8-A1-59-0F-B9-

E6

ER2038021032 IP08-16T-2Z-2-G4 9.8.3.149635

NVR6 DO-50-99-D2-19-

1E

ER191302943 IP08-12T-2Z-2-G2 20.12.8.0

6. Section B Technical Requirements and Deliverables Paragraph #7 It states that the Contractor must have a technician that is UL 2050 Certified. Is this a requirement for this Solicitation?

Yes

Statement of Work PACS and CCTV Security Systems

Maintenance and Service Topeka and Leavenworth VAMC’s

A. Scope of Requirement

1. The EKHCS requires routine maintenance and service to be performed on the Physical Access Control System (PACS) and Security Closed Circuit Television (CCTV) System that is currently installed at the Topeka and Leavenworth VAMC’s. This includes manufacturer recommended maintenance, troubleshooting and replacement/repair of equipment if necessary.

2. All services provided for this requirement must meet all the manufacturer’s performance and technical specifications, Federal Regulations, FCC certification, and other specifications that may apply, such as: National Electric Code (NEC), Life Safety Code (LSC), Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and the VA.

3. Period of Performance: Base Year + 4 option years, to be exercised at the discretion of the contracting officer. The anticipated start date for this requirement is 04/05/2022.

4. EKHCS Facility Addresses:

Topeka VAMC Leavenworth VAMC

Colmery -O’Neil Dwight D. Eisenhower

2200 SW Gage Blvd 4101 S. 4th St. Trafficway

Topeka, KS 66622 Leavenworth, KS 66048

5. This requirement is for the Topeka and Leavenworth VAMCs, however, there is an expectation that additional CBOCs may be added to the service agreement as the locations open and become active. The following list of locations are the CBOC’s that are currently expected to open and require service. These additional locations may be added through a contract modification at a later date.

a. Junction City CBOC - 1169 Southwind Dr. Junction City, Kansas 66441

b. Platte City CBOC - 2803 Higgins Rd, Suite F. Platte City, Missouri 64079

c. Lawrence CBOC - 4821 Quail Crest Road, Lawrence, Kansas 66049

6. All equipment hardware and software used to provide maintenance and services must be compatible with the current VA systems in use at the facilities. Vendor must be able to communicate directly with current systems without delay.

7. Potential Vendors are welcome to schedule an on-site visit with POC: Derek Ursuy at derek.ursuy@va.gov during the following date/time: Monday, March 21, 2022 or Tuesday, March 22, 2022 from 8:00am – 4:00pm CST.

https://www.va.gov/directory/guide/facility.asp?id=138 https://www.va.gov/directory/guide/facility.asp?id=138 mailto:derek.ursuy@va.gov

8. Evaluation Criteria: Lowest Price Technically Acceptable (LPTA)

B. Technical Requirement and Deliverables

1. The respective systems are isolated, independent, closed loop network systems located at each site. They require updates to be manually installed by service level qualified personnel that are trained and certified by Software House for CCure9000 Physical Access Control Software. Access to systems shall be limited to only what is required for service and maintenance.

2. The contractor shall provide (1) Service Technician (1) day a week for each location.

a. (1) Service Technician shall be physically located at the Topeka VAMC on

Tuesday each week (7:30AM - 4:00PM).

b. (1) Service Technician shall be physically located at the Leavenworth VAMC on Wednesday each week (7:30AM - 4:00PM).

c. This Schedule shall exclude the following Federal Holidays: New Year's Day, Martin Luther King Jr.’s Birthday, President’s Day , Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day/ Indigenous Peoples Day, Veteran’s Day, Thanksgiving Day, Christmas Day

d. Service Technician shall be available to provide full maintenance while on-site. This includes: all replacement parts, software updates, labor, travel expenses, tools, test equipment and other incidentals necessary to maintain or restore the equipment listed in Appendix A, to operating specifications which meet or exceed the manufacturers' specifications. This work will be performed on-site at either of the EKHCS locations (to include the CBOCs, as they become active and are added to the agreement).

3. All parts must be new and unused. Contractor/Service Technician shall maintain a parts kit on-site, of recognized high usage parts to minimize downtime of the systems.

4. Response times for on-site service calls are critical to ensure that facilities remain secure. The contractor shall respond to any location (Topeka, Leavenworth or CBOC) within 8 hours, for all non-critical areas that require a service call, and within 2 hours for Urgent Response Service Calls for critical areas requiring immediate service.

5. All On-site Technician(s) will be required to complete a VA background check and receive a Contractor PIV Card for access.

6. Contractor must have a CSEIP Certified System Engineer, ICAM (Identity Credential & Access Mgt), PACS (Physical Access Control Systems), (Secure Technology Alliance) technician on staff.

7. Contractor must have a technician certified under UL 2050, the standard for National Industrial Security Systems.

8. Contractor must have 10+ years of experience in the Security Industry Integration field, specifically related to PACS, Video Surveillance and Intrusion Detection.

9. Contractor must be factory certified by the manufacturer on the equipment being installed and serviced.

10. Contractor must be fully supported by Software House regarding CCure9000 programming for full technical support and must comply with HSPD-12 and FIPS-201 requirements.

11. Contractor shall provide after-hours technical support for CCure9000 Software, provided via email or by phone, for system adjustments (system reports, operator privileges, etc.) that do not require an on-site visit. Shall be coordinated between the Contractor and COR on an as needed basis.

12. Any system component changes that are needed, must be documented, and the as built diagrams must be updated (hard copy and electronic in pdf format) and provided within two weeks of completion of the work to the COR. Technician logs will be completed daily.

13. Contractor will assume responsibility for the maintenance, repair, and service as required for all system components that have been previously installed by a qualified installer, after the installation warranty has expired.

14. Contractor will provide warranty services that cover all hardware components of the PACS System (see hardware listing below). All Software updates, to include patches, firmware, etc. will be performed and provided by the Contractor. COR will arrange for access to required system components for repair, service and upgrades as required.

Contractor will provide hardware for alternate locations (Dispatch/ Command Center) to access and monitor CCure 9000.

a. All Physical Access Control devices including:

• Card readers

• Card reader interfaces

• Door controllers, power supplies, and back-up batteries

• Door position switches

• Request to exit devices

• Physical Access Control system programming

• PIV Card Verification devices

• PIV Card registration workstations, operating systems, software, and licenses

• Physical Access Control workstations, operating systems, software, and licenses

• Physical Access Control servers, operating systems, software, and licenses

• Physical Access Control UPS

b. Intrusion Systems including:

• Door position switches

• Motion detectors

• Arm / disarm stations

c. Video Surveillance:

• Indoor and outdoor cameras including mounting hardware

• Video surveillance system programming

• Video surveillance workstations, operating systems, software, and licenses

• Video surveillance servers and storage, operating systems, software, and licenses

• Video surveillance UPS

15. Contractor shall provide quote within 2 weeks, upon request, for any installation and/ or services that are not covered under routine maintenance, as prescribed above.

16. A background check must be completed and approved by the VA for all Service Technicians prior to commencement of work on site. The cost of the background check is at the contractor’s expense.

17. Service Technicians must complete required VA Employee training on the cCURE 9000 system, video surveillance system, prior to starting work on VA Property. This training shall be completed, at the expense of the contractor.

18. As this requirement is for a facility security system, only members of the VA Police are authorized to contact the contractor for service and access issues. The Chief of Police for the VA will provide a list of authorized personnel to the contractor and update as necessary. The COR will manage the service contract locally.

19. Contractor shall not perform any service that will result in additional charges without prior approval from the Administering Contracting Officer. Contractor shall include all hardware and software, updates, patches, and revisions, and licenses to already purchased devices and options at no additional charge to the Topeka/Leavenworth VAMC’s and CBOC's.

20. Contractor bears all responsibility for licensing and/or building permits that are required. Contractor shall take all reasonable precautions necessary to protect persons and property from injury and/or damage during the performance of this contract. Contractor is responsible for maintaining personal liability insurance and property damage insurance as required by law in the state of Kansas.

21. Contractor must provide multiple levels of CCure9000 instruction (Operator/Officer/ Administrator) for approximately 20-25 VA Police employees, as requested by the COR. The VA will provide a classroom location, to include desk/tables and chairs, onsite for the training. The Contractor must provide any additional equipment/training material as needed. Contractor must provide to the VA COR training material in advance. Scheduling for the classes will be coordinated at least 30 days in advance by the COR and Contractor.

22. The Contractor will conduct initial and ongoing training, as needed, to the VA Police staff on the functional ability and capabilities of C-Cure 9000 and newly installed camera equipment. This training shall include, but is not limited to:

• Use of camera equipment

• Use of acknowledgement of alarms

• Resetting of alarms

• Video retrieval

• Video saving

• Video burning

• Granting access to restricted areas

23. All admin usernames and passwords shall be provided to the appointed COR. If the COR leaves, all passwords shall be changed and provided to the replacement COR.

24. The equipment list to be maintained is found in appendix A, this may change as additional equipment may be added. The proposal shall provide full maintenance which includes, corrective maintenance, repairs and routine weekly preventative maintenance including cleaning of cameras, testing of cameras, servers, and PIN Pads. Both remote and on-site corrective maintenance and repairs will include all replacement parts, hardware and software updates and licenses to the security and CCTV systems installed at the locations set forth within this Statement of Work (SOW). The contractor will also provide labor, travel expenses, tools, supplies, test equipment and other incidentals necessary to maintain or restore the C-CURE 9000 Video equipment to operating specifications which meet or exceed the manufacturers' specifications. All parts used must be new for the model and type of device. All hardware and software, upgrades, updates, patches, revisions, and licenses for the security system covered under this proposal at the locations set forth within this Statement of Work (SOW) will be provided at no additional charge to the VA. Also, the contractor will provide complete service documentation at no additional expense and maintain a parts kit of recognized high usage parts to assist in minimizing system downtime. The Contractor will provide a central number for emergency contact.

All services provided under this proposal will meet manufacturer’s performance and technical specifications, Federal Regulations, FCC certification and other specifications that may apply such as National Electric Code (NEC), Life Safety Code (LSC), Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and VA Regulations.