36C25518Q9562-0001000.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2.

AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE

OF PAGES

10A. MODIFICATION OF

CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV.

11/2016) is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITE M 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR

43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes r eference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

BY

Contractor

16C. DATE SIGNED

14.

DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME

AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS

OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) None 36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048 36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048 To all Offerors/Bidders

36C25518Q9562 09-14-2018

X X This solicitation (36C25518Q9562) has been made to incl ude questions with answers:

1. Questions and Answers (pages 2-5).

William Webb Contracting Officer Department of Veterans Affairs Eastern Kansas Health Care System Request for Proposal #36C25518Q9562 Employee Assistance Program

Questions

· Who currently provides EAP services to VAEKHCS?

For how many years? – Right solutions - 5 yrs

· Are there specific areas of enhancement you are seeking at this time?

Yes, we need to increase our number of hours because this service is being used more

· What is VAEKHCS paying for EAP Counseling sessions currently? N/A What is the current employee count? 1800 What was the 2017 employee count? 1750

· What was the total dollar spent for the EAP in 2017? $20242.18

· What was the total dollar spent for the EAP in 2016? $19777.58

· Is VAEKHCS currently receiving Work-Life Services, i.e. telephonic consultation and referral for Child Care, Elder Care, etc.? Should Work-Life Services be included in the quote to be submitted? – Yes and No

· Is VAEKHCS currently receiving Legal Consultation Services, i.e. 30-minute consultation with an attorney; beyond the consultation, attorney services offered at a 25% discount? Should Legal Consultation Services be included in the quote to be submitted? Yes and No

· Is VAEKHCS currently receiving Financial Consultation Services, i.e. telephone-based financial advisory services provided by qualified financial planners? Should Financial Consultation Services be included in the quote to be submitted? Yes and No

· Why are you requesting this RFP at this time? – Our contract is completed with the current EAP provider

· Can you provide recent utilization reports or provide utilization statistics? N/A

· Specifically, can you provide total number of initial inquiry/assessment calls to the EAP in 2017?

· Can you provide the total number of in-person EAP sessions provided in 2017?

· Can you provide the total number of in-person EAP sessions provided in 2016?

· In an effort to be a “green” company, we generally provide promotional materials electronically. If VAEKHCS desires printed brochures and posters, can you please indicate desired quantity for each? - 1500

· Can you provide the number of training hours provided in 2017? How many of those hours were provided in-person? – 16

· Can you provide the number of orientation hours provided in 2017? How many of those were provided in-person? 16

· How many Critical Incident events were responded to in 2017? N/A

· How many Critical Incident events were responded to in 2016? N/A

· How many hours of Critical Incident support were provided in 2017? N/A

· How many hours of Critical Incident support were provided in 2016? N/A

· How many hours of on-site Critical Incident support are currently provided in the contracted rate? N/A

· Please confirm that SUB-CLIN 0001AE does not need any pricing, and the area for typing is blackened out. Confirmed and correct

· Does VAEKHCS currently have an on-line component of the EAP? If not, would VAEKHCS like for this to be included? Where would cost be reflected regarding this, if this resource is desired? No (please refer to the SOW)

· Does VAEKHCS plan on utilizing the EAP for manager consultation purposes? How should cost associated to this be indicated? - no

· Regarding II Specifications 2. Communication in the hospital for employees such as posters, orientation meetings, benefits fairs, including promotional services; can you confirm that the orientation meetings and benefit fairs would fall under SUB-CLIN 0001AB- answer unavailable

· Regarding II Specifications 7. – providing of reporting – Where should cost associated to gathering of data and reporting be accounted for? - answer unavailable

· Is there a session limit/model that VAEKHCS wants provided/available to employees and dependents? N/A

· Regarding II Specifications 8. – “fee per referral” – We want to make sure we budget accordingly and invoice accordingly. With how we interpret this section, we will invoice per referral; and a referral could mean to a local community organization outside of the EAP short-term problem resolution model or to EAP in-person counseling for a set number of sessions. ~3

· Please provide the total number of covered lives. N/A

· In the pricing section, please explain the estimated quantity of 250 hours for EAP Counseling. Are these sessions? Cases? Hours for coordinating referrals in outside treatment is necessary, case management and follow-up? Or all clinical time? We would like to understand how this number was calculated. – We have had an increase of people using services and more people are using this service with using the 3 paid sessions.

· In the pricing section, there is no line item for program management. All EAP accounts should have a dedicated program manager who is responsible for coordinating with the Contracting Officer, implementation, collection and review of policies and expectations, updating our system so clinicians have access to the information they need to best service clients, Quality Assurance, program reporting and evaluation, troubleshooting, coordination of onsite events, etc. Where does this pricing go? - answer unavailable

· SOW Section II. #4. We have multiple provider offices within a 30-mile radius of Leavenworth and Topeka. This allows for us to schedule clients with a provider who best meets their needs for location, appointment time, gender preference, area of specialty, insurance accepted if long-term treatment is required, language spoken, etc. However, as the primary contractor, our office is not within this 30-mile radius requirement. Is this acceptable as long as we can demonstrate our provider offices? - yes

· SOW Section II. #5. “The contractor’s staff shall have a master’s level Ph.D. credentials”. Please clarify this means master’s level OR Ph.D. credentials. Typically, clinicians have one or the other, not both. - answer unavailable

· SOW Section II. #8. “A fee per hour will be paid as a fee per referral”. Please explain this. The cost of each referral (or case) will vary based on case type (self-referral, supervisory referral, mandatory referral, work-life), the number of sessions used, the risk level (high or low) and urgency level (emergent, urgent or routine). - answer unavailable

· There is no mention of online resources. We typically offer a web-portal for a library of online resources related to EAP, Work-Life and well-being topics. Is this of interest? Where should pricing be presented? It would be a flat annual fee. - answer unavailable

· Please confirm you are not interested in work-life services such as legal, financial childcare and eldercare services. - answer unavailable