36C25226Q0226.docx

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J065-- Service GE Imaging Equipment
Solicitation number
36C25226Q0226
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This is a Special Notice for a sole source procurement of full-service maintenance for GE healthcare imaging equipment at the Edward Hines Jr. VA Hospital in Hines, Illinois. The Department of Veterans Affairs Great Lakes Acquisition Center intends to negotiate a firm fixed price contract with GE Precision Healthcare LLC under 41 U.S.C. 4106(c) for a one-year base period plus four one-year option periods. The solicitation number is 36C25226Q0226, with a response deadline of February 16, 2026, at 9:00 AM Central Time. Interested contractors must submit capability statements demonstrating their ability to meet requirements, including references from other customers currently using their products and services, to Contracting Officer Lori Eastmead at lori.eastmead@va.gov by 8:00 AM Local Time on February 16, 2026.

The Statement of Work requires the contractor to provide all labor, tools, parts, transportation, supervision, and expertise for preventive maintenance (PM) and corrective maintenance (CM) of approximately 35 pieces of GE imaging equipment including X-ray systems, CT scanners, detectors, workstations, UPS systems, and ultrasound equipment. The contractor must maintain 98% operational uptime, provide unlimited 24/7 technical phone support, deliver replacement parts ordered by 6:00 PM by 10:30 AM the next business day, and perform PM at manufacturer-recommended intervals (minimum annually). All field service engineers must be OEM-authorized and have at least two years of relevant experience. The contractor must provide written Field Service Reports within five business days of each maintenance visit and ensure all equipment conforms to NFPA-99, UL, OSHA, AAMI, TJC, FDA, and VA standards. The contract scope includes compatibility with potential Electronic Health Record system upgrades from Vista to Cerner during the contract term.

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Special Notice Special Notice

SUBJECT*
Service GE Imaging Equipment

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
53214-1476
SOLICITATION NUMBER*
36C25226Q0226
RESPONSE DATE/TIME/ZONE
02-16-2026 9:00AM CENTRAL TIME, CHICAGO, USA
ARCHIVE
99 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
PRODUCT SERVICE CODE*
J065
NAICS CODE*
811210
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

36C252 115 South 84th Street, Suite 101

Milwaukee WI 53214-1476

POINT OF CONTACT*

Contract Specialist Lori Eastmead lori.eastmead@va.gov 414-844-4840

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Under Statutory Authority 41 U.S.C. 4106(c) the VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with GE Precision Healthcare LLC for service on the GE imaging equipment located at the Edward Hines JR VA Hospital, Chicago, IL (see SOW below).

This acquisition is conducted under the authority of 41 U.S.C. 4106(c) order against multiple award schedule as implemented in FAR 16.505, only one responsible source and no other supplies or services will satisfy agency requirements. This will be a firm fixed price contract for a one year base and four one year options. The NAICS Code is 811210.

This Notice of Intent is not a request for competitive quotes. No solicitation documents are available and telephone requests will not be honored. However, if a firm believes it can meet the requirements it must furnish information about its products and services, as well as references from other customers who are using these products and services to the Contracting Officer by 8:00AM (Local Time) 02/16/2026. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirements. Responses received will be evaluated however; a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the Contracting Officer will proceed with the sole source negotiation with GE Precision Healthcare LLC.

Capability statements shall be submitted by email only as a MS Word or Adobe PDF attachment to Lori.Eastmead@va.gov. TELEPHONIC INQUIRIES WILL NOT BE ACCEPTED.

STATEMENT OF WORK

GE Healthcare Imaging equipment Full-Service Contract

1. BACKGROUND: The Edward Hines Jr. VA Hospital (Hines VA), located at 5000 S. 5th Ave, Hines, IL 60141 requires a full-service maintenance plan, which includes both Preventive (Scheduled) Maintenance and Corrective (Emergency) Maintenance for the list of imaging equipment shown in attachment 1 list of equipment. This scope shall include a one-year base, plus four (4) one-year options to be exercised at the discretion of the Government.

2. SCOPE: Contractor shall furnish all labor, tools, parts, transportation, supervision, and expertise necessary to provide Preventive Maintenance (PM) and Corrective Maintenance (CM) Listed equipment in attachment 1 according to manufacture recommendations.

3. SERVICES TO BE PROVIDED:

a. The Edward Hines VA Hospital will not provide tools, (test) equipment, service manuals, or service diagnostics software to the Contractor. The Contractor shall obtain, have on file, and make available to their FSEs all operation and technical documentation (such as operational and service manuals, schematics, and parts lists) which shall be necessary to complete the services required herein.

b. Any and all travel required by the Contractor to complete scheduled or unscheduled maintenance shall be covered by this requirement and shall not be separately charged to the Government. In addition, there shall be no additional charge for time spent at the site (during or after normal hours of operation) awaiting the arrival of additional FSE and/or delivery of parts.

c. Upon written request by the Contracting Officer Representative (COR) after formal award of the contract, the Contractor shall provide the COR with a copy of the current calibration certification of all test equipment which shall be used by the Contractor on the equipment covered under this Task Order. This certification shall also be provided on a periodic basis, as requested by the COR. Test equipment calibration shall be traceable to a national standard.

4. CONFORMANCE STANDARDS

Offerors shall ensure that the equipment listed herein functions in conformance with the latest published edition of National Fire Protection Association Code 99 (NFPA-99), Underwriters Laboratories (UL), Occupational Safety and Health Administration (OSHA), Association for the Advancement of Medical Instrumentation (AAMI), The Joint Commission (TJC), Food and Drug Administration (FDA), Veterans Administration (VA) standards, and manufacturers/industry standards.

Offerors shall ensure that the equipment’s performance/specifications shall be equal to or exceed the performance/specifications when the equipment was originally accepted after procurement Current Electronic Health Record (EHR), Vista may be replaced with Cerner during the term of this Service Task Order. All updates must be compatible or have the ability to be compatible to the Cerner interface.

QUALIFICATIONS

The Contractor shall be an established business, with full time staff. The Contractors staff shall include "fully qualified" Field Service Engineers (FSE) to support the listed equipment in attachment 1.

"Fully Qualified" shall be based upon training and experience in the field and be authorized to perform the maintenance services by the Original Equipment Manufacturer (OEM). For training, the FSE(s) has successfully completed a formalized training program for the equipment specified herein by the OEM. For field experience, the FSE(s) shall have relevant experience (except for equipment newly on the market) with respect to scheduled and unscheduled preventive and remedial maintenance, on the equipment covered by this Purchase Order. The FSE shall have at least two years’ experience (except for equipment newly on the market) with respect to scheduled and unscheduled preventative and remedial maintenance. If the COR request proof of competency, Contractor shall provide written assurance of the competency of their personnel and a list of credentials of employed FSEs for each make and model under this Purchase Order to COR upon request. The COR may authenticate the training requirements, request training certificates or credentials from the Contractor at any time for any personnel who shall be servicing or installing any equipment under this Purchase Order.

The Contracting Officer (CO) and/or COR specifically reserve the right to reject any of the Contractor's personnel and refuse them permission to work on the equipment outlined herein

SERVICES TO BE PROVIDED

General:

1.Contractor shall provide the necessary manpower, materials and supervision to properly execute the maintenance and repair of the equipment listed.
2.Contractor must furnish all tools and materials (e.g. service manuals, diagnostic software, etc.) required to maintain the equipment in top operating condition.
3.The Contractor shall provide unlimited telephone technical support.
4.The Contractor shall furnish and replace parts to meet uptime requirements. The Contractor shall have parts available to complete repairs and maintain the 98% operational uptime requirement. Parts ordered by 6:00 PM Local Time (Central) shall be delivered by 10:30 AM Local Time (Central) next day. All other parts shall be included in the Purchase Order price. The Contractor shall have ready access to all parts, including unique and/or high mortality replacement parts. All parts supplied shall be compatible with the existing equipment. The Contractor shall only use new parts. All parts shall be of current manufacture and have complete versatility with the presently installed equipment. All parts shall perform identically to the original equipment specifications.
5.A Field Service Report (FSR) must be generated and electronically provided to the Hines VA Contracting Officer’s Representative (COR) or designee within five (5) business days of each episode of scheduled or emergency maintenance.

Preventive Maintenance:

The Contractor shall perform PM Service for all equipment listed to ensure that equipment performs in accordance with manufacturer standards. Preventive Maintenance shall be performed by the Contractor at the intervals that shall be in accordance with the manufacturer’s recommendations, but no less than annually. All exceptions to the PM schedule shall be arranged and approved in advance with the COR.

Contractor shall provide and utilize procedures and checklists with worksheet originals indicating work performed and actual values obtained (as applicable) provided to the COR at the completion of the PM. Contractor shall provide written description of Preventive Maintenance Inspections (PMI). This description shall include an itemized list of the procedures performed, including electrical safety. PM services shall include, at a minimum, the following:

1.Returning the equipment to the operating condition as defined by the OEM.
2Reviewing operating system software diagnostics to ensure that the system shall be operating to the manufacturer's specifications
3.Providing any available software updates to ensure systems shall be running the latest software version
4.Calibrating and lubricating the equipment
5.Performing remedial maintenance of non-emergent nature
6.Testing and replacing faulty and worn parts and/or parts likely to become faulty, fail or become worn
7.Inspecting and replacing where indicated, electrical wiring and cables for wear and fraying
8.Inspecting, and replacing where indicated, all mechanical components in order to maintain integrity, safety, and performance of the equipment
9.Cleaning of equipment.
10.Providing documentation of services performed

All required parts, services, manuals, tools or software needed to successfully perform Preventive Maintenance shall be provided by the Contractor at no additional cost to the VA, unless otherwise, specifically stated in writing.

Corrective Maintenance:

1. Corrective Maintenance shall be performed onsite by the contractor and shall be performed on a timely basis on-site as specified in attachment 1 / equipment list in columns I & J.

HOURS OF COVERAGE:

All Maintenance and supply of replacement parts shall be performed on-site as specified in the equipment list in columns J unless coordinated with COR or designee in advance, Federal Holidays which shall include:

New Year’s Day
Labor Day
Martin Luther King Jr. Day
Columbus Day
President’s Day
Veteran’s Day
Memorial Day
Thanksgiving Day
Juneteenth Day
Christmas

Independence Day

*Any other day specifically declared by the President of the United States to be a Federal Holiday.

When one of the above designated Federal Holidays falls on a Sunday, the following Monday shall be observed as a Federal Holiday. When a Federal Holiday falls on a Saturday, the preceding Friday is observed as a Federal Holiday by United States Government agencies.

Work performed outside the normal hours of operation at the request of FSE shall be considered service during normal hours of coverage.

Technical Phone Support shall be available twenty-four hours per day, seven (7) days per week. If the Contractor’s telephones are not answered by technical personnel, a technical maintenance representative shall respond by telephone to Hines VA within four (4) hours or a maintenance call from the Hines VA Hospital.

DOCUMENTATION:

At the conclusion of each repair and scheduled maintenance visit, the Contractor shall provide a written service report (FSR) acceptable for The Joint Commission purposes. The document shall be maintained by the Contractor and shall be provided electronically (preferably) or delivered to the Biomedical Engineering Office, Building 228, Room B1026 or to the COR/designee. Each FSR shall include, at a minimum:

1.Name of Contractor and task order number
2.Name of FSE and task order number
3.Contractor service ESR number/log number.
4.Date, time (starting and ending), equipment downtime, and hours on-site for service call.
5.IFCAP Obligation number(s)
6.Description of problem reported by COR/User (if applicable).
7.Identification of equipment to be serviced: ID number, manufacturer's name, device name, model number, serial number, and any other manufacturer's identification numbers.
8.Itemized Description of Service Performed including Labor and Travel, Parts (with part numbers) and Materials and Circuit Location of problem/corrective action.
10.Signatures:

a. FSE performing services described

b. COR or designee who witnessed service described

NEW EQUIPMENT

If new equipment or components shall be obtained, either through new purchase, upgrade or replacement of existing equipment, that equipment may be added (and the replaced equipment deleted) from the service task order as needed upon notification of the Contracting Officer (to be documented in writing via task order modification). All models of Bio-Rad Laboratory equipment shall be considered within scope for bilateral modification. Deleted equipment shall be credited up until the time of deinstallation.

CHECK IN

The Contractor’s Representative shall contact Biomedical Engineering at (708) 202-7794, prior to performing service at the Hines VA Hospital.

The Contractor's FSE’s shall always wear visible identification while on the premises of Hines VA and follow all local visitor badging policies.

Mandatory Masks: If and when mandated, while on campus, all persons will be required to wear masks inside any VA Medical Center buildings. Contractors must check with COR or designee prior to arrival to verify mask mandate compliance.

EQUIPMENT LISTING

GEHC XR

Allia IGS 730

(XCA363)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC WORKSTATION

ADVANTAGE WORKSTATION 4.7

(W47S01)

GEHC XR

FlashPad HD Detector 10 x 12

(XRA617)

GEHC WORKSTATION

ADVANTAGE WORKSTATION 4.7

(W47H03)

GEHC XR

Definium 656 HD

(XRA733)

ABB XR

GE DIGITAL ENERGY UPS 20 KVA

(XCA501)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

ABB XR

GE DIGITAL ENERGY UPS 20 KVA

(XCA501)

GEHC XR

FlashPad HD Detector 17 x 17

(XRA779)

GEHC XR

INNOVA IGS 540

(XCA423)

GEHC WORKSTATION

AW SERVER, Physical L

(CAWL02)

GEHC XR

DISCOVERY XR656 2-D G2

(XRA622)

GEHC XR

FlashPad HD Detector 10 x 12

(XRA617)

GEHC XR

FlashPad - Digital Wireless Detector (Legacy)

(XRA614)

GEHC CT

REVOLUTION APEX 160

(CSRV27)

GEHC XR

FlashPad - Digital Wireless Detector (Legacy)

(XRA614)

POWERWARE MV PR

POWERWARE/EATON 14.4KVA PARTIAL UPS

(SEA124)

GEHC XR

Definium 656 HD

(XRA636)

GEHC CT

REVOLUTION EVO EL/EX/ES

(CSPL19)

GEHC XR

FlashPad HD Detector 10 x 12

(XRA617)

POWERWARE MV PR

POWERWARE UPS 10 KVA (9155)

(SEA113)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC XR

AMX 240 - DIGITAL MOBILE X-RAY SYSTEM

(XMB215)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC XR

AMX 240 - DIGITAL MOBILE X-RAY SYSTEM

(XMB219)

GEHC XR

Definium 656 HD

(XRA791)

GEHC XR

AMX 240 - DIGITAL MOBILE X-RAY SYSTEM

(XMB219)

GEHC XR

FlashPad HD Detector 17 x 17

(XRA779)

GEHC XR

AMX 240 - DIGITAL MOBILE X-RAY SYSTEM

(XMB219)

GEHC XR

AMX 240 - DIGITAL MOBILE X-RAY SYSTEM

(XMB219)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC XR

AMX 240 - DIGITAL MOBILE X-RAY SYSTEM (XMB219)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC XR

FlashPad HD Detector 14 x 17 (XRA618)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC XR

Admin - X-Ray

(XADM07)

GEHC XR

FlashPad HD Detector 14 x 17

(XRA618)

GEHC XR

PRECISION RF180

(XRF149)

NANOSONICS UL

TROPHON2

(UCCTR2)

Contractor shall furnish all labor, tools, parts, transportation, supervision, and expertise necessary to provide Preventive Maintenance (PM) and Corrective Maintenance for the GE imaging equipment.

*= Required Field
Special Notice

Special Notice

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