S02 - 36C25225Q0430.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

556-25-1-5001-0005

36C25225Q0430 05-05-2025

Biermann, Dustin 414-844-4861 05-15-2025

03:00PM CDT

Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101

Milwaukee WI 53214-1476

X 100

X

561720

$22 Million

N/A

X

Evanston VA Clinic 1942 Dempster Street

Evanston Il 60202-1016

36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476

Financial Services Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

CONTRACTOR SHALL PROVIDE ALL LABOR, MANAGEMENT, AND

SUPERVISION NEEDED TO PROVIDE JANITORIAL/CUSTODIAL SERVICES

AT THE EVANSTON VA CLINIC LOCATED IN EVANSTON, IL.

ALL SERVICES SHALL BE PERFORMED IN ACCORDANCE WITH THE

STATEMENT OF WORK.

SERVICE CONTRACT LABOR STANDARDS APPLY - DEPARTMENT OF LABOR

(DOL) WAGE DETERMINATION 2015-5017 REV-28 DATED 12/23/24

CONTRACTING POINT OF CONTACT:

DUSTIN BIERMANN (CONTRACT SPECIALIST)

DUSTIN.BIERMANN@VA.GOV

GREAT LAKES ACQUISITION CENTER

115 SOUTH 84TH STREET, SUITE 101

MILWAUKEE, WI 53214

See CONTINUATION Page x X x 1

Susan Pasholk Contracting Officer

36C25225Q0430

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN

PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED

FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

PHONE NUMBER ______________________________________

FAX NUMBER ______________________________________

E-MAIL ADDRESS ______________________________________

SAM UEI NO. ____________________________________________

CAGE CODE _____________________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

b. GOVERNMENT: Dustin Biermann – Contract Specialist

CONTRACTING OFFICE CODE: 36C252

DEPARTMENT OF VETERANS AFFAIRS

GREAT LAKES ACQUISITION CENTER

115 S. 84TH ST., STE 100

MILWAUKEE WI 53214

2. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 12 Acquisition of Commercial Items and FAR Part 13 Simplified Acquisition Procedures. FAR Part 15 will not be used. The procedures in Part 12 used in conjunction with Part 13 allow the Government to procure services resembling those in the commercial marketplace and streamline the procurement process. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract. (Note: The terms “offeror” and “quoter” are both used in this Solicitation. For the purposes of this Solicitation, these terms are interchangeable; there is no difference in meaning between the two.)

3. SET-ASIDE (If any): See box 10 of STANDARD FORM 1449

4. SOLICITATION TIMELINE SUMMARY:

A. SITE VISIT:

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed.

In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

SITE VISIT IS SCHEDULED FOR THURSDAY MAY 8, 2025, AT 11:00 AM LOCAL TIME. ALL

INTERESTED PARTIES TO MEET COR MICHAEL THARPE (847-688-1900 x64065 or 224-

503-5104) AT THE CLINIC’S MAIN ENTRANCE. NO LATE ARRIVALS WILL BE ADMITTED.

B. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question-and-answer requests must be submitted in a written form via e-mail to the Contract Specialist Dustin.Biermann@va.gov no later than May 8, 2025, AT 4:00 PM LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 2 business days to all parties. No telephone inquiries will be accepted.

C. SOLICITATION CLOSES/QUOTES DUE:

See box 8 of STANDARD FORM 1449 or most recent Amendment.

D. SUBMISSION OF QUOTE:

See 52.212-1 Instructions to Offerors—Commercial Products and Commercial Services and addendum for specific instructions to offerors.

5. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

6. INVOICES:

a. All payments by the Government to the contractor will be made in accordance with: FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER –

SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

b. Invoices shall be submitted monthly in arrears in accordance with: 852.232-72

ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

c. Payments shall be made in arrears upon receipt of a properly prepared invoice

d. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

e. The VA has mandated electronic invoice submission to the Veterans Affairs

Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA.

Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877- 489-6135 for Enrollment.

f. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten- Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1- 877-489-6135.

g. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

h. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veteransaffairs/ to begin submitting electronic invoices, free of charge.

i. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

j. For assistance setting up e-Invoice, the below information is provided:

* Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

7. FACILITY REQUIREMENTS: In addition to any other requirements set forth in this Contract, the Contractor, including its employees, agents, and subcontractors (collectively “the Contractor”), shall comply with the following facility requirements. Failure to comply with these requirements shall be considered a material breach of this Contract and may be a violation of Federal law resulting in charges answerable in the United States District Court.

a. Contractor is responsible to follow all on site facility policies

b. All VA property is considered Federal property and all Federal laws are applicable.

c. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

d. All VA facilities are drug free. Possession of drugs, to include Marijuana and all

Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

e. All contractor personnel are required to adhere to all VA rules and regulations.

f. Smoking is prohibited on the entire campus, both inside and outside the VA

Facility

g. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

h. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b).

Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

8. SECURITY & PRIVACY CONTROL:

PIV Card:

Defined in VA Directive 0735 as: “Personal Identity Verification (PIV) Credential: An identification card that complies with FIPS 201 and related guidance that contains a photograph and stored identity information so that the claimed identity of the cardholder can be verified by another person or an automated process. PIV credentials are issued to persons requiring routine access to VA facilities or information systems.”

All contractor employees are subject to the same level of investigation as VA employees who have access to VA Sensitive Information. The level of background investigation commensurate with the level of access needed to perform in accordance with the statement of work is: Special Agreement Check (SAC). This requirement is applicable to all subcontractor personnel requiring the same access.

The current fees associated with background investigations are as follows:

The SAC fingerprints is $20. This fee is the responsibility of the Contractor and will be billed accordingly.

The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee’s employment.

(3) Upon contract completion or termination.

The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

It shall be the responsibility of the prime Contractor to return such identification to the VA.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

12.00 MO ____________ ___________

Provide Janitorial Services to the Evanston VA Clinic In

Accordance With SOW Contract Period: Base POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S201 - Housekeeping - Custodial Janitorial

12.00 MO __________ ____________

Accordance With SOW Contract Period: Option 1 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

12.00 MO ___________ ___________

Accordance With SOW Contract Period: Option 2 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

Accordance With SOW Contract Period: Option 3 POP Begin: 08-01-2028 POP End: 07-31-2029 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

Accordance With SOW Contract Period: Option 4 POP Begin: 08-01-2029

POP End: 07-31-2030 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

GRAND TOTAL ____________

B.3 STATEMENT OF WORK

STATEMENT OF WORK

1.0. DESCRIPTION OF SERVICES: The contractor shall provide all staff and supervision necessary to professionally clean and maintain the VA Community-Based Outpatient Clinic (CBOC) located in Evanston, IL. The clinic is located at 1942 Dempster St Evanston, IL. 60202.

This contract does not require a minimum number of housekeeping staff for the facility;

however, the contractor shall provide enough employees to satisfy the requirements and clean the facility within the guidelines of the Statement of work. The facility is approximately 10,062 square feet with 7,966 square feet being tile and approximately 2,096 square feet being carpeted.

Cleaning shall begin at 2:00pm local time and finish no later than 10:30pm. Acceptable levels of cleanliness shall meet the performance standards of Joint Commission and policies of the VA Medical Center Infection Control. A contractor site supervisor shall be present while cleaning is conducted. Floor cleaning shall be conducted daily, and as requested. Floor care shall be conducted after 4:30pm Monday through Friday. All disinfectants used in the cleaning of the facility shall be healthcare grade and Food and Drug Administration/Environmental Protection Agency (FDA/EPA) approved. All cleaning agents used shall be clearly labeled and stored per MSDS and Joint Commission standards.

The contractor shall set alarm and secure facility after approval has been made by Human Resources/Captain James A. Lovell FHCC staff, Monday through Friday; excluding national holidays designated by the Department of Veterans Affairs. Evanston CBOC staff will train the contractor on securing the building.

2.0. SERVICES

2.1. BASIC CLEANING SERVICE: The contractor shall accomplish all cleaning tasks per the requirements of this SOW. The minimum cleaning frequencies standards are found in the service standards. All work listed shall be conducted daily, or as needed.

2.2. General Dusting/Disinfecting Surfaces: All surface areas throughout the clinic, high and low, shall be free of dust, dirt, debris, stains, and residue. All surface areas throughout the clinic, high and low, shall be cleaned with a disinfectant. Any excess cleaning solution shall be wiped clean of all surfaces including handles, kick plates, phones, chairs, tables, and all other surfaces not specifically mentioned.

2.3. Remove Trash and Recycling: All trash containers shall be emptied, the liners replaced with a fresh liner/bag and returned to their initial location. If the trash container is soiled, it shall be washed clean and dried before a fresh liner is installed and returned to initial location. Trash liners/bags will be supplied by the facility. The trash shall be deposited in the nearest outside trash collection container as directed by the COR.

Recycling bins of non-sensitive papers and magazines shall be emptied in the outside recycling collection container. There are also bins throughout the clinic that are labeled “cans and plastic” that shall be emptied in the outside recycling collection container with a new liner replaced in each container.

2.4. Biohazard containers: Biohazard containers located throughout the clinic shall be emptied when full or as needed. The waste shall be stored in a centralized biohazard waste container (located in the refrigerator in the warehouse).

2.5. Needle Boxes: Needle boxes located throughout the clinic shall be emptied when filled to the black line. Contractor shall remove insert and store in the centralized biohazard waste containers (located in the refrigerator in the warehouse). A new insert shall be installed in the Needle Box (Needle box inserts will be provided by the facility).

2.6. Dirty Laundry bags: Dirty laundry bags, located throughout the clinic, shall be removed from clinical area and stored in the designated area when full at which time new laundry bag shall be placed. The container shall be returned to the location originally found.

2.7. De-scale sinks and traps: De-scaling shall be performed to all sinks and traps found throughout the clinic to keep areas free of lime build up, soap films, and other deposit collections. After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. There are approximately twenty-three (23) sinks in the facility.

2.8. Office Furniture: All surfaces of all the furniture throughout the clinic shall be free of dust, dirt, debris, spots, slime, residue, mildew, deposits, and all traces of film.

2.9. Drinking Fountains: Contractor shall clean and disinfect all porcelain and polished metal surfaces, including the orifices and drains, as well as exterior surfaces of fountains. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

2.10. Ventilation: All ventilation grates/grilles/covers shall be free of dust, dirt, and debris.

2.11. Light Fixtures: All light fixtures shall be free of dust, dirt, and debris.

2.12. Equipment: All surfaces of equipment (chairs, stands, exam table footsteps, scale, light sources, etc.) shall be free of dust, dirt, debris, film, smudges, streaks, etc. Contracting Officer’s Representative (COR) will provide product guidance on chemical required for specific equipment.

2.13. Tile Floors: All tile floors shall be free of dust, dirt, debris, scuff marks, heel marks, discolorations, and other foreign matter. All floor surfaces shall be cleaned from baseboard to baseboard including the baseboard surface itself, floor corners, walls and edges of all floor surfaces.

Tile floors shall be stripped, scrubbed, waxed, and buffed to maintain sanitary conditions and a clean, uniform, glossy appearance free of scuff marks, wax build-up, and other stains or discolorations. Stripping shall be accomplished using a non-ammoniated finish remover. Floors shall be completely clean, free of stripper, dirt, hair, and debris, prior to applying any wax. The Contractor shall use a nonskid wax. The Contractor shall apply a minimum of four (4) coats of finish. The Contractor shall remove all floor products splashed onto baseboards, walls, and any other surfaces. Additional finishing may be required in heavy traffic areas between regularly scheduled finishing to keep the floor protected and provide an even appearance. Floors shall be stripped and waxed twice a year (in April and October) or otherwise as needed as determined by the COR. Buffing of floors shall be conducted throughout the year as needed to maintain the clean and glossy appearance of floors, or as otherwise needed as determined by the COR.

2.14. Carpeted Floors: All carpeted surfaces shall be free of dust, dirt, debris, discolorations, and other foreign matter. Carpet floor maintenance shall include the vacuuming, scrubbing, and spot cleaning, of all carpeted surface areas including carpet runner rugs. This maintenance shall be conducted on all surface area of the carpet (edge to edge). Spot stains, discolorations, spills, etc. shall be treated immediately once noticed or notified. Runner rugs shall be treated in the same manner. The surface under each runner rug shall be free of dust, dirt, debris, moisture, etc.

Carpeted areas shall be shampooed, including area and throw-rugs, to create a uniform appearance free of stains and discoloration. Any spots or stains shall be removed by the carpet manufacturer’s approved methods as soon as noticed. A heavy-duty spot remover may be required in heavily soiled areas. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location upon completion. Carpets shall be shampooed twice a year (in April and October) or otherwise as needed as determined by the COR.

2.15. Entrance & All Interior Window Cleaning: All Entrance doors (interior and exterior) shall be free of all film, dirt, smudges, water, and other foreign matter, this includes the frames, casings, sills, ledges, and glass. Both sides of the door window shall be free of all traces of film, dirt, smudges, water, and other foreign matter including the frames, casings, sills, ledges, etc.

surrounding the glass surface of the door. Interior windows shall be free of all traces of film, dirt, smudges, water, and other foreign matter, this includes the frames, casings, sills, ledges.

2.16. Cleaning Lunch Room: All surfaces shall be free of dust, dirt, debris, and other foreign substances. All surfaces shall be cleaned with a disinfectant solution. Excess solution shall be removed from all surfaces.

2.17. Cleaning Refrigerators: All surface areas of the refrigerators shall be free of dust, dirt, debris, and other foreign substance. All surfaces shall be cleaned with a disinfectant solution and excess solution shall be removed from all surfaces. Refrigerators shall be clean to include all surfaces outside, under, and behind each refrigerator. When completed the refrigerators shall be returned to original location. Contractors are not responsible for removing, emptying, or cleaning any items inside the refrigerator at the Evanston CBOC.

2.18. Cleaning Microwaves: All surface areas of the microwave shall be free of dust, dirt, debris, and other foreign substance. All surfaces shall be cleaned with a disinfectant solution and excess solution shall be removed from all surfaces. Microwaves shall be cleaned to include all surfaces outside, under and behind each microwave. When completed the microwave shall be returned to original location. Contractors are not responsible for removing, emptying, or cleaning any items inside of the microwave at the Evanston CBOC.

2.19. Restroom Cleaning: All surfaces shall be cleaned and disinfected including sinks, toilet bowls, urinals, dispensers, plumbing fixtures, showers, partitions, doors, and walls. All surfaces shall be free of dust, dirt, debris, rust, mildew, odor, scale deposits, lime deposits, discolorations, and other foreign matter. Female hygiene waste container shall be emptied and replaced with a new liner. Female hygiene dispensers shall be kept stocked by the contractor.

Baby changing station surfaces and traps shall be cleaned and disinfected and free of dust, dirt, debris, stains, odors, other stains, discolorations, and other foreign matter. Stations shall be kept stocked by the contractor. There are seven (7) restrooms in the facility, each with a sink and toilet.

2.20. Mirrors: The surfaces of all mirrors throughout the clinic shall be free of dust, dirt, debris, spots, residue, mildew, deposits, all traces of film, discolorations, and other foreign matter.

2.21. BASIC EXAMINATION ROOM/LABORATORY/RADIOLOGY: All surfaces shall be cleaned and disinfected including sinks, dispensers, plumbing fixtures, eye wash stations, mirrors, doors, and walls. All shall be free of dust, dirt, debris, rust, mildew, odor, scale deposits, lime deposits, discolorations, and other foreign matter. Exam room privacy curtains shall be replaced every 6 months and dated with installation date and replacement date (two date month two date year example: 02-14-24), exception will be made when curtains are visibly stained, torn, soiled, or as requested due to isolation cleaning procedures. Cloth curtains will be sent to the contracted laundry service; clean laundered curtains or fresh disposable curtains shall be rehung.

2.22. JANITORIAL CLOSET: All surfaces shall be cleaned and disinfected including sinks, plumbing, fixtures, doors, and walls. All shall be free of dust, dirt, debris, rust, mildew, odor, scale deposits, lime deposits, other stains, discolorations, and other foreign matter.

2.22.1. All designated janitorial closets shall be kept clean and orderly. All designated janitorial closets shall be kept locked at all times.

2.22.2. Mop heads and brooms shall be stored clean, free of debris, and off the floor or hanging from wall hooks.

2.22.3. Mop ringer buckets, buckets, and misc. containers shall be free of standing liquid and debris.

2.22.4. Chemical supplies and misc, equipment shall be stored in designated areas.

2.22.5. Electrical equipment stored in the clinic shall be in working order. No broken or unsafe equipment shall be stored in the clinic.

2.22.6. Containers for solutions shall be labeled and properly stored. If moved to a secondary location, secondary location shall be labeled as well.

2.22.7. Product shall be stored less than 18 inches from the ceiling. The bottom shelf shall have a solid surface.

2.22.8. Chemical products, (hand soap, lotions, cleaning solutions) shall be stored below paper products. Paper products may consist of paper towels, toilet paper, baby changing station towels, female hygiene product: Cleaning products may consist of rags, bags, dusting tools.

2.22.9. Food and Drink: No food or drink allowed in work areas.

3.0. SAFETY:

3.1. Housekeeping carts shall not be left unattended or parked in walk areas.

3.2. Carts shall be closed and shall always be locked.

3.3. Wet floor signs shall be posted and be visible from all directions.

3.4. An MSDS binder shall be kept in each housekeeping closet. All practices and standards shall be in compliance with OSHA and Captain James A. Lovell (FHCC) EMS guidelines.

3.5. All practices and standards shall be in compliance with James A. Lovell CBOC Area Specific Training.

3.6. All practices and standards shall be in compliance with FHCC and facility EMS guidelines:

3.6.1. Business Continuity: Evacuation plan, Communications Disruption plan and Cyber-attacks.

3.6.2. Naturally Occurring: Tornado and severe thunderstorms, winter storms, extreme temperatures.

3.6.3. Internal Emergencies: Utility failures, fire, HAZMAT exposures, supply shortages.

3.6.4. Human Related and External Emergencies: Active threat, hostage situation, mass casualty incident.

3.7. All practices and standards shall be in compliance with FHCC EMS Management, Reduction, Recycling and Disposal when disposing of waste material.

4.0. INFECTION CONTROL

4.1. All practices and standards shall be in compliance with FHCC EMS Waste Management, Reduction, Recycling, and Disposal when moving of biohazard material and needle boxes.

4.2. All practices and standards shall be in compliance with FHCC EMS Medical Waste policies when moving of biohazard material.

4.3. All practices and standards shall be in compliance with FHCC EMS policies when storage of products in all Janitorial closet areas.

4.4. All practices and standards shall be compliance with FHCC EMS policies when Standard Precautions and Transmission Based Precautions are implemented.

4.5. All practices and standards shall be in compliance with FHCC EMS policies for Cleaning and Disinfecting of Non-Critical Reusable Medical Equipment (RME); when properly cleaning and disinfecting of Non-Critical RME is being conducted.

4.6. All practices and standards shall be compliance with FHCC EMS policies and regulations.

5.0. INFORMATION SECURITY

5.1. All practices and standards shall be in compliance with Medical Center Information Security (IS) Program.

6.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES: All equipment, materials and supplies shall be furnished by the Evanston CBOC unless otherwise noted in this SOW.

7.0. GENERAL INFORMATION:

7.1. Quality Control: The contractor shall develop and maintain a quality control program to ensure custodial services are performed in accordance with commercial and medical facility practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in performance-based requirements.

7.2. Quality Assurance: The COR will evaluate the contractor's performance in accordance with FHCC EMS guidelines.

7.3. Hours of Operation: The work required by the contract shall be performed daily, Monday through Friday, excluding Federal Holidays. Work shall begin no earlier than 2pm and shall be completed no later than 10:30pm. Contractor shall provide proposed work schedule to the COR within five (5) calendar days from receipt of Award.

7.4. Federal Holidays:

a. New Year’s Day;

b. Birthday of Martin Luther King, Jr.;

c. Washington’s Birthday;

d. Memorial Day;

e. Juneteenth National Independence Day;

f. Independence Day;

g. Labor Day;

h. Columbus Day;

i. Veterans Day;

j. Thanksgiving Day;

k. Christmas Day; and

l. Any other day declared a Federal Holiday by Presidential Proclamation.

When one of the above designated National holidays falls on a Sunday, the following Monday shall be observed as the National holiday. When a National holiday falls on a Saturday, the previous Friday shall be observed.

7.5. Contractor shall attend a pre-work orientation meeting prior to the commencement of work on site. The Contracting Officer (CO) or Contract Specialist (CS) will schedule the meeting, and it will include discussion of the following topics: (VA will provide information to the contractor regarding these topics and will document the meeting)

-Fire and Safety

-Infection Control

-Disaster procedures

The contractor shall be responsible to ensure that contractor employees coming to the work site receive the information required above. Documentation of such shall be required in writing. The contractor shall be responsible to ensure contractor employees providing work on this contract are fully trained and completely competent to perform the required work.

7.6. Annual competencies: Contractor shall provide COR with annual training records of employees. The contractor shall provide contact information for new employees.

7.7. Damage: Extreme caution shall be exercised to prevent damage to the building and its contents. Any damage shall be reported to the COR immediately for appropriate action. Any damage caused by the contractor shall be repaired and or replaced to the satisfaction of the VA at the contractor's expense.

Damage to the building, its contents or loss of Government property, in excess of $100,000.00 shall require a Report of Survey or Investigative Report by the VA CBOC. Appropriate Government personnel will conduct the investigation. The responsible party shall be required to replace and/or submit payment for damage or loss.

Access (Keys): If the COR provides keys for access, it shall be the contractors responsibility to safeguard and control keys provided. Contractor shall be responsible for the cost of replacing lost keys.

7.8. Confidentiality: Contractor, all personnel employed by Contractor, and any other individuals enlisted by contractor (sub-contractors, etc.) to meet the requirements of this SOW, shall not disclose any information regarding the patients treated at the VA CBOC. All clinical records, including names of patients, Social Security numbers, and any and all medical, administrative, or demographic information that pertains to the patients treated at the VA CBOC is strictly confidential and is protected under federal regulations. All information and records that pertain to the employees of the VA CBOC are also confidential and is protected under law.

Contractor, and any individuals employed or enlisted by contractor, may be required to sign Confidentially statement as a condition of being allowed to work at the VA CBOC.

7.9. Contractor Personnel: The contractor's personnel shall follow applicable policies of the Captain James A. Lovell Department of Veteran Affairs and Evanston VA CBOC to include acceptable work wear (no jeans, tank tops, etc.) personal hygiene and grooming. Contractor personnel shall be aware that hats, bandannas, earphones or plugs, and sunglasses are not authorized for wear or use. Contractor personnel performing janitorial services shall be clean and neatly dressed in regulation uniforms with identification (contractor and employee name) while on duty. Uniforms shall be basic, wash-and-wear. At no time is contract employee family members permitted in the facility.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212- 5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement.