36C25224Q0513.docx

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R410--Consulting Services for In-room Dining at Tomah VAMC
Solicitation number
36C25224Q0513
Issued by

About this file

This document is a Sources Sought Notice for Consulting Services for In-room Dining at the Tomah VA Medical Center (VAMC). The Department of Veterans Affairs (VA) is seeking information from interested firms to provide consulting services for the planning and implementation of a Room Service Program (RSP) at the Tomah VAMC.

The RSP will provide dine-on-demand services to Veterans, allowing them to order fresh food from a menu and be served at a time of their choice. The goal is to improve Veteran satisfaction, clinical outcomes, and reduce food costs and waste. The applicable NAICS code is 541618 - Other Management Consulting Services. There is no solicitation at this time; this is a market research effort. Interested firms should provide capability statements with their SAM UEI, DUNS, business size, socioeconomic status, and relevant experience. The response deadline is May 27, 2024 at 3:00 PM CT. The Tomah VAMC currently serves approximately 107,832 inpatient meals per year.

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Sources Sought Notice Sources Sought Notice

SUBJECT*
Consulting Services for In-room Dining at Tomah VAMC

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
53214-1476
SOLICITATION NUMBER*
36C25224Q0513
RESPONSE DATE/TIME/ZONE
05-27-2024 15:00 CENTRAL TIME, CHICAGO, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
R410
NAICS CODE*
541618
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

GLAC (69D)

115 South 84th Street, Suite 101

Milwaukee WI 53214-1476

POINT OF CONTACT*

Contract Specialist Lemke, Justin Justin.Lemke@va.gov 414-844-4800 ext. 40193

PLACE OF PERFORMANCE

ADDRESS
Tomah VA Medical Center

500 E. Veterans Street

Tomah WI

POSTAL CODE
54660-3105
COUNTRY
USA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS
Justin.Lemke@va.gov
EMAIL DESCRIPTION
Government Email

DESCRIPTION

The Contractor shall provide Tomah VAMC located at 500 E. Veterans Street, Tomah, WI, with Consulting Services for the Patient In-room Dining Program.

The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541618 – Other Management Consulting Services.

THERE IS NO SOLICITATION AT THIS TIME. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

Interested firms shall provide an overview of their firm’s capabilities and experience with projects similar in size and scope of this project. Capability statements must at a minimum also include:

a.SAM UEI Number
b.DUNS Number
c.Organization Name
d.Organization Address
e.Point of Contact (including name, title, addresses, telephone number, fax number and Email address)
f.Business size under NAICS 541618
g.Socio-economic status (IF SDVOSB or VOSB – provide SDVOSB or VOSB CVE verification)

PERFORMANCE WORK STATEMENT

A.Contract Overview. The purpose of this Contract is to provide consulting services for the planning and implementation of a Room Service Program in accordance with Nutrition and Food Services directives and guidance at the Tomah VA Medical Center, 500 East Veterans Street, Tomah, WI 54660 (“Tomah”).
1.Room Service Program: The Tomah Room Service Program (“RSP”) will provide dine-on-demand services to Veterans in accordance with industry best practices that are applicable to the Department of Veterans Affairs (“VA”). Under the RSP, the Veteran will be able to place an order for fresh food from a menu of options, consistent with their medical condition and treatment regimen, and be served at a time of their choice within a service window of 6:00 a.m. to 6:00 p.m., or other times to be determined. Implementation of the RSP is expected to improve Veteran satisfaction with food services and their overall hospital experience, improve clinical outcomes due to improved food intake, reduce food costs and waste, and improve VA employee morale.
2.Nutrition and Food Services: Tomah Nutrition and Food Services (“NFS”) provides comprehensive, innovative, evidence-based nutrition and food services to Veterans. The goal of NFS is to improve the overall health and well-being of the Veterans served while enhancing their experience at Tomah with appetizing, nutritious food.
3.Contract Deliverables: All deliverables under this Contract shall become and remain the property of Tomah. The Contractor shall have no right, title, or interest in any of the deliverables.
B.Background. Tomah provides both inpatient and outpatient care to Veterans across a broad spectrum, including without limitation: primary care; behavioral health; cardiology; geriatrics; palliative/hospice care; rehabilitation; nursing home; dental; physical therapy; and podiatry. Tomah has 180 authorized beds with an average occupancy of 120 Veterans. The nutritional requirements for these Veterans must account for varying medical conditions, including diabetes, dysphagia, food allergies, and provider-ordered dietary requirements or restrictions.

Currently, Tomah provides inpatient meal service bedside and to a Main Dining Room. Trayline service is conducted in the main kitchen and up to four small homes. Food production is cook-serve from one main kitchen located in Building 424, which provides food service to Veterans in Buildings 400, 401A, 401B, 402B, 403BN, 403BS, Acute, 403AN, and 406. Additionally, food from the main kitchen is transported in hotel pans via insulated Cambro/mermite to the small home kitchens located in Buildings 409, 410, 411, 412 where it is plated and served to Veterans in the small homes. Tomah serves approximately 107, 832 inpatient meals per year, not including meals and snacks that support bulk nourishment, outpatient areas, voluntary, and compensated work program.

*= Required Field
Sources Sought Notice

Sources Sought Notice

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