36C25223Q0134_1.docx

Contractor shall provide software, software licenses, installation services, and maintenance/support services for existing Laurel Bridge routers for the implementation of Change Healthcare PACS and Cerner throughout VISN 12.

VISN12 Facilities:

· 537 - Jesse Brown VA Medical Center - 820 S Damen Ave, Chicago, IL 60612

· 550 - VA Illiana Health Care System – 1900 E. Main Street, Danville, IL

· 556 - Captain James A. Lovell Federal Health Care Center (FHCC) – 3001 Green Bay Road, North Chicago

· 578 - Edward Hines, Jr. VA Hospital – 5000 South 5th Avenue, Hines, IL

· 585 - Oscar G. Johnson VA Medical Center – 325 East H Street, Iron Mountain, MI

· 607 - William S. Middleton Memorial Veterans Hospital – 2500 Overlook Terrace, Madison, WI

· 676 - Tomah VA Medical Center – 500 E. Veterans Street, Tomah, WI

· 695 - Milwaukee VA Medical Center -5000 West National Milwaukee, WI, United States 53295

The contract is for a base year plus four ordering periods of coverage. The base period of performance shall be from February 1, 2023 through January 31, 2024.

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

695-23-1-133-0049 36C25223Q0134 12-09-2022 Meyer,Eileen 414-844-4800 X43232 01-06-2023

10:00 AM

CST

36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 X 541519 $30 Million N/A X 36C252 VISN 12 Facilities as stated in SOW Department of Veterans Affairs

36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 877-353-9791 512-460-5540 See CONTINUATION Page Contractor shall provide software, software licenses, installation services, and maintenance and support services for existing brand name Laurel Bridge Compass routers for all facilities in VISN 12 as described in the Statement of Work.

CS: Eileeen Meyer; eileen.meyer@va.gov COR: Steve Marcous; steve.marcous@va.gov Base Year: 02/01/2023 – 01/31/2024 Option Year 1: 02/01/2024 – 01/31/2025 Option Year 2: 02/01/2025 – 01/31/2026 Option Year 3: 02/01/2026 – 01/31/2027 Option Year 4: 02/01/2027 – 01/31/2028 See CONTINUATION Page 695-3630160-133-825500-2670 0100555Y1 X X Sue Pasholk Contracting Officer B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

DUNS NUMBER NO. ______________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

b. GOVERNMENT: EILEEN MEYER, CONTRACT SPECIALIST

CONTRACTING OFFICE CODE: 36C252

MILWAUKEE WI 53214

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

a. FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

3. INVOICES:

a. Invoices shall be submitted MONTHLY in arrears in accordance with: 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Payments shall be made in arrears upon receipt of a properly prepared invoice

c. The VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-489-6135 for Enrollment.

d. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

e. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

4. GOVERNMENT INVOICE ADDRESS (See SF1449 Block 18):

a. All invoices from the contractor shall be submitted electronically in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

c. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

d. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

e. For assistance setting up e-Invoice, the below information is provided:

i. * Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

5. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract.

6. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question-and-answer requests must be submitted in a written form via e-mail to the Contracting Officer eileen.meyer@va.gov no later than Tuesday December 20, 2022, AT NOON LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 2 business days to all parties

7. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

8. IDENTIFICATION, PARKING, SMOKING AND VA REGULATIONS:

a. All VA property is considered Federal property and all Federal laws are applicable.

b. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

c. All VA facilities are drug free. Possession of drugs, to include Marijuana and all Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

d. All contractor personnel are required to adhere to all VA rules and regulations.

e. Smoking is prohibited on the entire campus, both inside and outside the VA Facility

f. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

g. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

9. VHA SUPPLEMENTAL CONTRACT REQUIREMENTS FOR COMBATTING COVID-19:

1. Contractor employees who work in or travel to VHA locations must comply with the following:

a. Documentation requirements:

1) If fully vaccinated, contractors shall show proof of vaccination.

i. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.

2) If unvaccinated, contractors shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test that includes an affiliated telehealth service.

3) Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.

4) Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

2. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.

a. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

3. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.

4. For indefinite delivery contracts: Contractor agrees to comply with VHA Supplemental Contract Requirements for any task or delivery orders issued prior to this modification when performance has already commenced.

10. SECURITY & PRIVACY CONTROL:

NOTE: Contractor shall maintain its existing Business Associate Agreement (BAA) with the facilities in accordance with the Health Insurance Portability and Accountability Act.

Visitor Passes:

Issuance of visitor passes is the responsibility and at the discretion of each Facility Director. Visitor passes may be issued to individuals requiring short-term access to a VA facility for a period not to exceed 15 days in a 365-day period. Visitor passes are issued on a daily basis and expire at the end of the day of issuance. Visitor passes are issued following, at a minimum, review of one valid and current State or Federal government issued photo ID. Visitors must be escorted in areas restricted to the general public.

If Contractor needs to work in sensitive/restricted areas (e.g. computer room/communications closets) appropriate VA staff must escort contractors while onsite.

1. GENERAL

Contractors, Contractor personnel, Subcontractors, and Subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A Contractor/Subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, Subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All Contractors, Subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for Contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates (e.g. Business Associate Agreement, Section 3G), the Contractor/Subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor.

e. The Contractor or Subcontractor must notify the CO immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the Contractor or Subcontractor’s employ. The CO must also be notified immediately by the Contractor or Subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

1. Information made available to the Contractor or Subcontractor by VA for the performance or administration of this contract or information developed by the Contractor/Subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of VA. This clause expressly limits the Contractor/Subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

2. VA information should not be co-mingled, if possible, with any other data on the Contractors/Subcontractor’s information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the Contractor must ensure that VA information is returned to VA or destroyed in accordance with VA’s sanitization requirements. VA reserves the right to conduct on site inspections of Contractor and Subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

3. Prior to termination or completion of this contract, Contractor/Subcontractor must not destroy information received from VA, or gathered/created by the Contractor in the course of performing this contract without prior written approval by VA. Any data destruction done on behalf of VA by a Contractor/Subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the Contractor that the data destruction requirements above have been met must be sent to the VA CO within 30 days of termination of the contract.

4. The Contractor/Subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

5. The Contractor/Subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on Contractor/Subcontractor electronic storage media for restoration in case any electronic equipment or data used by the Contractor/Subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

6. If VA determines that the Contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the Contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

7. If a VHA contract is terminated for cause, the associated Business Associate Agreement (BAA) must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.05, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship.

8. The Contractor/Subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

9. The Contractor/Subcontractor’s firewall and Web services security controls, if applicable, shall meet or exceed VA minimum requirements. VA Configuration Guidelines are available upon request.

10. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the Contractor/Subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA prior written approval. The Contractor/Subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA CO for response.

11. Notwithstanding the provision above, the Contractor/Subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the Contractor/Subcontractor is in receipt of a court order or other requests for the above mentioned information, that Contractor/Subcontractor shall immediately refer such court orders or other requests to the VA CO for response.

12. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require Assessment and Authorization (A&A) or a Memorandum of Understanding-Interconnection Security Agreement (MOU-ISA) for system interconnection, the Contractor/Subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COR.

4. SECURITY INCIDENT INVESTIGATION

a. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The Contractor/Subcontractor shall immediately notify the COR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the Contractor/Subcontractor has access.

b. To the extent known by the Contractor/Subcontractor, the Contractor/Subcontractor’s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the Contractor/Subcontractor considers relevant.

c. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach. Notifications need to be made in accordance with the executed business associate agreement.

d. In instances of theft or break-in or other criminal activity, the Contractor/Subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The Contractor, its employees, and its Subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The Contractor/Subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

5. LIQUIDATED DAMAGES FOR DATA BREACH

a. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the Contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the Contractor/Subcontractor processes or maintains under this contract. However, it is the policy of VA to forgo collection of liquidated damages in the event the Contractor provides payment of actual damages in an amount determined to be adequate by the agency.

b. The Contractor/Subcontractor shall provide notice to VA of a “security incident” as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non-Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination.

c. Each risk analysis shall address all relevant information concerning the data breach, including the following:

1) Nature of the event (loss, theft, unauthorized access);

2) Description of the event, including:

a) date of occurrence;

b) data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code;

3) Number of individuals affected or potentially affected;

4) Names of individuals or groups affected or potentially affected;

5) Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text;

6) Amount of time the data has been out of VA control;

7) The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons);

8) Known misuses of data containing sensitive personal information, if any;

9) Assessment of the potential harm to the affected individuals;

10) Data breach analysis as outlined in 6500.2 Handbook, Management of Breaches Involving Sensitive Personal Information, as appropriate; and

11) Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised.

d. Based on the determinations of the independent risk analysis, the Contractor shall be responsible for paying to VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following:

1) Notification;

2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports;

3) Data breach analysis;

4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution;

5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and

6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs.

6. TRAINING

a. All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems:

(1) Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Contractor Rules of Behavior, Appendix E relating to access to VA information and information systems;

(2) Successfully complete the VA Cyber Security Awareness and Rules of Behavior training and annually complete required security training;

(3) Successfully complete the appropriate VA privacy training and annually complete required privacy training; and

(4) Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system access [to be defined by the VA program official and provided to the contracting officer for inclusion in the solicitation document – e.g., any role-based information security training required in accordance with NIST Special Publication 800-16, Information Technology Security Training Requirements.]

b. The contractor shall provide to the contracting officer and/or the COTR a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable employee within 1 week of the initiation of the contract and annually thereafter, as required.

c. Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete.

11. FACILITY CHECK IN/CHECK OUT REQUIREMENTS:

A. If the Contractor Field Service Engineer (FSE) is required on site at any of the VISN 12 facilities, the FSE shall check in with the COR or his/her designee, prior to beginning any work. Due to the nature of working at a Government facility, the Contractor's staff shall be required to sign in and out each day. This sign-in is MANDATORY.

On-site scheduling Point of Contact (POC) Contact: Steve Marcous (VISN COR) Telephone Number: 217-497-8776

B. Contractor FSE shall always wear visible identification while on the premises of all VA facilities and follow all local visitor badging policies.

C. Outside of normal business hours, Contractor shall check in at the Police Desk to obtain a contractor badge before entering the work site.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Contractor shall provide Change Healthcare PACS and Cerner Implementations, including three (3) routers, at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.2.

ONE TIME BUY

Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

LOCAL STOCK NUMBER: 410002-1

Contractor shall provide Professional Services-Installation and Deployment, including three (3) routers, at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.2.

Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

LOCAL STOCK NUMBER: 410002-2

Contractor shall provide Professional Services- Go-Live and Post Deployment Support, including three (3) routers, at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.2.

Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

LOCAL STOCK NUMBER: 410002-3

Contractor shall provide Professional Services- Post Go-Live Support, including three (3) routers, at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.2.

Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

LOCAL STOCK NUMBER: 410002-4

Contractor shall provide Annual Software Maintenance for two (2) routers (Active Production and Backup/Failover) at ONE (1) VISN 12 SITE as described in the Statement of Work, Section 5.3.

FACILITY: Milwaukee VAMC Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

LOCAL STOCK NUMBER: 321030-B

PRORATED: Contractor shall provide Annual Software Maintenance for two (2) routers (Active Production and Backup/Failover) at TWO (2) VISN 12 SITES as described in the Statement of Work, Section 5.3.

FACILITIES: Iron Mountain VAMC and Jesse Brown VAMC Contract Period: Base POP Begin: 03-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

PRORATED: Contractor shall provide Annual Software Maintenance for two (2) routers (Active Production and Backup/Failover) at FIVE (5) VISN 12 SITES as described in the Statement of Work, Section 5.3.

FACILITIES: Hines VAMC, North Chicago (Lovell, FHCC) VAMC, Madison VAMC, Danville VAMC, and Tomah VAMC Contract Period: Base POP Begin: 09-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

Contractor shall provide Annual Software Maintenance of the Test/Development Compass Professional DICOM Router for ONE (1) VISN 12 SITE as described in the Statement of work, Section 5.3.

Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

LOCAL STOCK NUMBER: 321030-D

PRORATED: Contractor shall provide Annual Software Maintenance of the Test/Development Compass Professional DICOM Router for TWO (2) VISN 12 SITES as described in the Statement of work, Section 5.3.

Contract Period: Base POP Begin: 03-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

PRORATED: Contractor shall provide Annual Software Maintenance of the Test/Development Compass Professional DICOM Router for FIVE (5) VISN 12 SITES as described in the Statement of work, Section 5.3.

FACILITIES: Hines VAMC, North Chicago (Lovell, FHCC) VAMC, Madison VAMC, Danville VAMC, and Tomah VAMC Contract Period: Base POP Begin: 09-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

Contractor shall provide Annual Software Maintenance: PowerTools Suite of Standalone DICOM & HL7 Utilities for ONE (1) VISN 12 SITE as described in the Statement of work, Section 5.4.

Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

LOCAL STOCK NUMBER: 321151

PRORATED: Contractor shall provide Annual Software Maintenance: PowerTools Suite of Standalone DICOM & HL7 Utilities for TWO (2) VISN 12 SITES as described in the Statement of work, Section 5.4.

Contract Period: Base POP Begin: 03-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

PRORATED: Contractor shall provide Annual Software Maintenance: PowerTools Suite of Standalone DICOM & HL7 Utilities for FIVE (5) VISN 12 SITES as described in the Statement of work, Section 5.4.

FACILITIES: Hines VAMC, North Chicago (Lovell, FHCC) VAMC, Madison VAMC, Danville VAMC, and Tomah VAMC Contract Period: Base POP Begin: 09-01-2023 POP End: 01-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: Q702 - Technical Medical Support - Medical logistics, biomedical equipment, occupational/public health, medical supply, medical readiness.

Contractor shall provide an Extended Priority Maintenance and Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

NO CHARGE - INCLUDED

Contract Period: Base POP Begin: 02-01-2023 POP End: 01-31-2024

LOCAL STOCK NUMBER: 410033-1

Contractor shall provide an Extended Priority Support and Maintenance Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

Contract Period: Base POP Begin: 02-01-2023

LOCAL STOCK NUMBER: 410033-2

Contractor shall provide a Contingency Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.6.

Contract Period: Base POP Begin: 02-01-2023

LOCAL STOCK NUMBER: 410004 S

Contractor shall provide Annual Software Maintenance for two (2) routers (Active Production and Backup/Failover) at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

Contract Period: Option 1 POP Begin: 02-01-2024 POP End: 01-31-2025 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance of the Test/Development Compass Professional DICOM Router at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

POP Begin: 02-01-2024 POP End: 01-31-2025 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance: PowerTools Suite of Standalone DICOM & HL7 Utilities for at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.4.

POP Begin: 02-01-2024 POP End: 01-31-2025 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide an Extended Priority Maintenance and Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

Contract Period: Option 1 POP Begin: 02-01-2024 POP End: 01-31-2025 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

LOCAL STOCK NUMBER: 410033

Contractor shall provide an Extended Priority Support and Maintenance Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

POP Begin: 02-01-2024 POP End: 01-31-2025 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide a Contingency Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.6.

POP Begin: 02-01-2024 POP End: 01-31-2025 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance for two (2) routers (Active Production and Backup/Failover) at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

Contract Period: Option 2 POP Begin: 02-01-2025 POP End: 01-31-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance of the Test/Development Compass Professional DICOM Router at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

POP Begin: 02-01-2025 POP End: 01-31-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance: PowerTools Suite of Standalone DICOM & HL7 Utilities for at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

POP Begin: 02-01-2025 POP End: 01-31-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide an Extended Priority Maintenance and Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

Contract Period: Option 2 POP Begin: 02-01-2025 POP End: 01-31-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide an Extended Priority Support and Maintenance Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

POP Begin: 02-01-2025 POP End: 01-31-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide a Contingency Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.6.

POP Begin: 02-01-2025 POP End: 01-31-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance for two (2) routers (Active Production and Backup/Failover) at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

Contract Period: Option 3 POP Begin: 02-01-2026 POP End: 01-31-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance of the Test/Development Compass Professional DICOM Router at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

POP Begin: 02-01-2026 POP End: 01-31-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance: PowerTools Suite of Standalone DICOM & HL7 Utilities for at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

POP Begin: 02-01-2026 POP End: 01-31-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide an Extended Priority Maintenance and Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

Contract Period: Option 3 POP Begin: 02-01-2026 POP End: 01-31-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide an Extended Priority Support and Maintenance Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.5.

POP Begin: 02-01-2026 POP End: 01-31-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide a Contingency Support Package for ALL EIGHT (8) VISN 12 FACILITIES as described in the Statement of work, Section 5.6.

POP Begin: 02-01-2026 POP End: 01-31-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

Contractor shall provide Annual Software Maintenance for two (2) routers (Active Production and Backup/Failover) at ALL EIGHT (8) VISN 12 SITES as described in the Statement of Work, Section 5.3.

Contract Period: Option 4 POP Begin: 02-01-2027 POP End: 01-31-2028 PRINCIPAL NAICS…